I live in the country, I am near a tower and recently upped my plan to business as I work from home.. The new service is incredible and I like the two … See more
(Translated by Google) Velociter Wireless is a shame I’m still under contract but I just finished and to hell with your service at worst I don’t recommend this service to anyone, I thought I’d be happy by sending my package from 2.0 to 10.0 …
Internet is horrible last night I had 2441 ping and 0.03 download upload was 0.09 this is a consistent problem there internet speed it absolute garbage for what we pay 0/10 would not use
Terrible internet, can’t have multiple devices on at once, bad for gaming even though they advertise a “gaming package”, overpriced, disconnects, and is very inconsistent.
I personally have not gotten to use their services but walked in today to appease my curiosity and it is spectacular on the inside. I’d recommend anyone to just walk in and check it out, the employees are very friendly.
When it works its good, but it doesn’t meet up to the deal we paid for, the internet is almost morning service because the rest of the day it just goes out over and over again.
We live way out in the country and have tried other internet service providers and I have to say Velociter is the best, not only their customer service but the guys who install are #1, I will recommend them to anyone I can!
I’ve posted a few challenges with Velociter Wireless in the past. Sadly, our most recent experience is the most disturbing and nefarious. Three months ago they were calling us wanting to change a perfectly good router. We finally were …
Velociter has poor wireless speeds, bad service, and tends to blame the customer and their equipment for any problems they have. Ayera Technologies is moving into the Escalon area and has much better internet service and customer support. You have options now Escalon, don’t settle for poor speeds and service.
Terrible service and internet. I wish I lived somewhere that I could switch providers. They don’t care about their customers. Internet has been on and off for over a week. Down for hours at a time. Same thing last year with same excuses. This is really detrimental to a small but like mine that depends on the Internet.
Follow up on the velociter service!
Again, the only thing reliable about the service; out at high peak times or so slow you call. Tech goes through a script and you will get a ‘ticket’ to resolve the issue days later. Miraculously issues will disappear before then.
Trying to download a movie this evening but keeps stopping. I am paying for 10mps of download speed. Can usually get it during the day but in the evening it drops to 2mps. Been with them for several years but seems to me service is getting worse. Time to look around for another provider.
I pay $69.95 per month for what is advertised as 10 MBS speed. Velociter Wireless is utterly unreliable. When I’m home, if my internet is working (if), I’m getting speeds under 4 MBpS. So flipping slow. 5G please hurry.
Their excuse, no matter which tower you are located at, is that there are too many people using that tower than what it was built for. When asked what they will do about it, they will claim that they have an upgrade sometime soon, which …
Velociter used to be good. I made a review about them three years ago about how the service wasn’t reliable. Nothing seems to have changed. There’s always service interruptions, and how many weeks does it take to do hardware updates? …
Have been using Velociter for 2 years and have no complaints! There “down time” (in my experience) has blown away both ATT and xFinity. I don’t get the some of these bad reviews about customer service,, they are quick and professional… i dont know what more i would expect from them, they are great!
I’ve been a using this service for the past 6 years. Over this last year my speed and connect has gradually been Getting worse. I finally had enough and decided to call the last week to see what could be done. I called them on Tuesday …
We had these guys for 13 years and battled the service since day one but we had no other options at the time. We finally where able to switch to AYERA Internet and absolutely love it…
This ISP is very slow it is inconstant with its plan, my speed SHOULD NOT be 1MB ( VERY SLOW SPEED ) when we’re paying $70 for 10MB (Moderate speed ) of speed. Costumer support is horrible and they always give us the same excuse. The …
When I lost my service with Clearwire, I contacted every provider in the area. Most of them came out and gave a quick shot and said they could not help me. The Velociter rep, I believe his name is Andrew, went the extra mile to get service …
Nothing but problems from the beginning, never a solution, only an excuse,. Purchased highest plan,like throwing money to the wind. Why can’t people be honest? If you can’t provide a service, why not be honest? Instead they don’t …
Velociter Wireless provided our service when my family was living in a rural area. They assured me that moving isn’t a problem with the contract. When my family moved into town, (3 blocks from the Velociter Wireless office) they sent 2 …
My experience with Velociter Wireless has been amazing! I was hired by Velociter Wireless a couple of months ago as a Fleet/Inventory Technician and in the time that I’ve worked here I’ve been able to see first hand the commitment to …
Providing Internet to places that other providers cannot. 24/7 tech support is always available even during the holidays. Staff is always nice if you ever go to their office: great job on customer service! Internet is reliable and always managed by the Velociter staff.
The wifi is decent but out where I live this is one of the only companies that can actually give you wifi out in the country, my only complaint is that I’m paying $50 for 5 mbps Speeds and only like 2 people in my house can use it no …
The lack of communication from this company is crazy. The most important service is customer service which they lack. I have called multiple times trying to move my service to my new address. 4 months later and I am still calling. But they sure are quick to charge for a service not provided.
Difficult location for velocitier to service but they tried and failed.
Poor follow up when they charge a $65 fee to drive out to fix their own problem. …
Like paying for something that doesn’t work? Then this is the provider for you.
Internet speeds unacceptably slow. Significantly slower than the standard from 10 years ago.
Slow during peak hours, i always pay my bill, yet my service is sub par. ( 2 years later I am dealing with the same frustrations, terrible customer service and communication) beware!! (2021 Update – Nothing has changed except now they no …
THIS WIFI IS TRASH!!! I upgraded to the unlimited (the most expensive) and still does not work, have called multiple times and they tell me everything is fine with the wifi connection when its clearly not. They also charge you a cancelation …
First of all they are a great provider for internet . Especially since nothing else is available where I live in Linden. Anytime I need a tech I’m not waiting for long periods of time. Service is great with no interruptions. I would …
Zero stars, but I have to pick at least one. No service now for hours…..all three locations, separate bills on each(whole family). August 1, I’m done with this.
(Translated by Google) They are very nice
(Original)
Son muy amables
(Translated by Google) Velociter Wireless is a shame I’m still under contract but I just finished and to hell with your service at worst I don’t recommend this service to anyone, I thought I’d be happy by sending my package from 2.0 to 10.0 …
Trash as hell
Great internet service
Outages alot
It’s muy bien from what I’ve heard.
Have them as my provider for internet can’t complain.
Received a bill for service and I paid before I received service not sure why
The worst service ever!! They will just stop by your house without letting you know!!
The internet service is ok, but their customer service sucks.
The service cuts in and out all the time as soon as I can I’m getting a different provider
Amazing group of people, devoted to giving the best service possible with a great product.
Faster and more reliable than other rural options. Slow install. Limited customer service.
Internet is horrible last night I had 2441 ping and 0.03 download upload was 0.09 this is a consistent problem there internet speed it absolute garbage for what we pay 0/10 would not use
Very knowledgeable and got my questions answered and equipment done in one day
Poor customer service. They want to blame everything on my router. There is nothing wrong with my router.
Terrible internet, can’t have multiple devices on at once, bad for gaming even though they advertise a “gaming package”, overpriced, disconnects, and is very inconsistent.
Called Velociter they fixed the problem the same day. Very happy with their service and always a pleasure to work with.
terrible internet. 10mbs for 70$ a month, that’s just ridiculous, wish we could get another service provider but theres nobody else.
I personally have not gotten to use their services but walked in today to appease my curiosity and it is spectacular on the inside. I’d recommend anyone to just walk in and check it out, the employees are very friendly.
When it works its good, but it doesn’t meet up to the deal we paid for, the internet is almost morning service because the rest of the day it just goes out over and over again.
We live way out in the country and have tried other internet service providers and I have to say Velociter is the best, not only their customer service but the guys who install are #1, I will recommend them to anyone I can!
I’ve posted a few challenges with Velociter Wireless in the past. Sadly, our most recent experience is the most disturbing and nefarious. Three months ago they were calling us wanting to change a perfectly good router. We finally were …
Velociter has poor wireless speeds, bad service, and tends to blame the customer and their equipment for any problems they have. Ayera Technologies is moving into the Escalon area and has much better internet service and customer support. You have options now Escalon, don’t settle for poor speeds and service.
Terrible service and internet. I wish I lived somewhere that I could switch providers. They don’t care about their customers. Internet has been on and off for over a week. Down for hours at a time. Same thing last year with same excuses. This is really detrimental to a small but like mine that depends on the Internet.
Follow up on the velociter service!
Again, the only thing reliable about the service; out at high peak times or so slow you call. Tech goes through a script and you will get a ‘ticket’ to resolve the issue days later. Miraculously issues will disappear before then.
Trying to download a movie this evening but keeps stopping. I am paying for 10mps of download speed. Can usually get it during the day but in the evening it drops to 2mps. Been with them for several years but seems to me service is getting worse. Time to look around for another provider.
I pay $69.95 per month for what is advertised as 10 MBS speed. Velociter Wireless is utterly unreliable. When I’m home, if my internet is working (if), I’m getting speeds under 4 MBpS. So flipping slow. 5G please hurry.
Their excuse, no matter which tower you are located at, is that there are too many people using that tower than what it was built for. When asked what they will do about it, they will claim that they have an upgrade sometime soon, which …
Velociter used to be good. I made a review about them three years ago about how the service wasn’t reliable. Nothing seems to have changed. There’s always service interruptions, and how many weeks does it take to do hardware updates? …
Have been using Velociter for 2 years and have no complaints! There “down time” (in my experience) has blown away both ATT and xFinity. I don’t get the some of these bad reviews about customer service,, they are quick and professional… i dont know what more i would expect from them, they are great!
I’ve been a using this service for the past 6 years. Over this last year my speed and connect has gradually been Getting worse. I finally had enough and decided to call the last week to see what could be done. I called them on Tuesday …
We had these guys for 13 years and battled the service since day one but we had no other options at the time. We finally where able to switch to AYERA Internet and absolutely love it…
This ISP is very slow it is inconstant with its plan, my speed SHOULD NOT be 1MB ( VERY SLOW SPEED ) when we’re paying $70 for 10MB (Moderate speed ) of speed. Costumer support is horrible and they always give us the same excuse. The …
When I lost my service with Clearwire, I contacted every provider in the area. Most of them came out and gave a quick shot and said they could not help me. The Velociter rep, I believe his name is Andrew, went the extra mile to get service …
Best thing we did was switching from Velociter to Ayera.
Nothing but problems from the beginning, never a solution, only an excuse,. Purchased highest plan,like throwing money to the wind. Why can’t people be honest? If you can’t provide a service, why not be honest? Instead they don’t …
Velociter Wireless provided our service when my family was living in a rural area. They assured me that moving isn’t a problem with the contract. When my family moved into town, (3 blocks from the Velociter Wireless office) they sent 2 …
My experience with Velociter Wireless has been amazing! I was hired by Velociter Wireless a couple of months ago as a Fleet/Inventory Technician and in the time that I’ve worked here I’ve been able to see first hand the commitment to …
Providing Internet to places that other providers cannot. 24/7 tech support is always available even during the holidays. Staff is always nice if you ever go to their office: great job on customer service! Internet is reliable and always managed by the Velociter staff.
The wifi is decent but out where I live this is one of the only companies that can actually give you wifi out in the country, my only complaint is that I’m paying $50 for 5 mbps Speeds and only like 2 people in my house can use it no …
The lack of communication from this company is crazy. The most important service is customer service which they lack. I have called multiple times trying to move my service to my new address. 4 months later and I am still calling. But they sure are quick to charge for a service not provided.
Difficult location for velocitier to service but they tried and failed.
Poor follow up when they charge a $65 fee to drive out to fix their own problem. …
Been a customer with them for over 3 years now
I live in and area that doesnt get serviced by comcast or any other provider ( rural area ) …
Like paying for something that doesn’t work? Then this is the provider for you.
Internet speeds unacceptably slow. Significantly slower than the standard from 10 years ago.
Slow during peak hours, i always pay my bill, yet my service is sub par. ( 2 years later I am dealing with the same frustrations, terrible customer service and communication) beware!! (2021 Update – Nothing has changed except now they no …
THIS WIFI IS TRASH!!! I upgraded to the unlimited (the most expensive) and still does not work, have called multiple times and they tell me everything is fine with the wifi connection when its clearly not. They also charge you a cancelation …
First of all they are a great provider for internet . Especially since nothing else is available where I live in Linden. Anytime I need a tech I’m not waiting for long periods of time. Service is great with no interruptions. I would …
Zero stars, but I have to pick at least one. No service now for hours…..all three locations, separate bills on each(whole family). August 1, I’m done with this.