Venus Credit Card

Venus Fashion, Inc. Headquarters

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Venus Credit Card Reviews ( 59 )

  1. Many times I have tried to login into my Venus app account, through different browsers and for any reason the page is blocked. SSL_PRLTOCOL_ERROR comes out all the time. It sounds is a problem with the principal server. I love Venus but I …

  2. Older building (though there are plans to renovate and upgrade by end of 2018) primarily used for administrative offices, call center and returns department. Visitor parking right in front of main entrance. Reception open between 9am and 5pm.

  3. Called to request a catolog. Spoke to a colored lady ( she was rude and had an attitude.) I asked her name and she hung up. Hire nicer folks!

  4. 200$ worth of swim suites I purchase you send me the wrong sizes not once but twice and then the third times a charm right you send the wrong size yet again and to the wrong address needless to say I won’t be purchasing anything from you …

  5. Venus charged me for items I never received What I called 2 weeks later they said they never charged me. When calling inquiring about the order they called me a liar And hung up on me. Dont get scanned

  6. I purchase all of my clothing for work from here! Super trendy and affordable, and delivers quickly with no issues. I wish every clothing company was like Venus!

  7. Basically I am very unhappy with what they call a padded push up bathing suit top. There tops used to be the best especially for those of us who are not blessed with a bigger upper half. Now I wouldn’t recommend them to anyone.

  8. I placed order for a vacation, I paid extra for fast shipping. They ran my card but never shipped anything. Their excuse was that they were waiting for me to call and verify my address.

  9. Terrible experience. I sent back my order for a size exchange via the ups tracking label included with my purchase. I loved the suit, just needed a different size. I checked the tracking #, and once it indicated “delivered”, i hastily …

  10. Venus is a great place to shop for clothing online…. the ONLY problem is that the dresses come with cheap zippers…smh. I just bought this dress & look at this…I recommend that they start putting better zippers on their dresses…

  11. Order placed and cancelled. Contacted twice to ensure the order was cancelled.
    Low and behold, nearly a month later, PayPal advise has been received advising payment has been made.

  12. I bought one of their tankini tops on line. It took about a month to get to me. It was so ridiculously undersized that I couldn’t even try it on. When I returned it, I was charged $6.95 for using their return postage label. Save your money and shop somewhere else

  13. If I could give them negative stars I would. My credit card info was stolen about 1-2 yrs ago and whoever stole my info placed two large orders with Venus. Clearly I disputed the charges because they were not mine and they confirmed that …

  14. Just called to check the status of something on backorder and spoke with Judy. She was very polite. She helped me immensely throughout the phone call. Explained she could check what is available and found the items were actually available …

  15. Bait and switch
    Placed order for several items for my wife. Stated all was in stock. Order shipped but after it arrives they inform me the matching bikini bottom was sold out. Attitude of person dealing with me was so what. I will not be giving my business to them any more.

  16. DO NOT BUY FROM THIS WEBSITE!!! I returned one item that was $34 and they refunded me ONLY $18. Their sizes are NOT as described either. So if you want to risk 50% of your purchase if you need to make a return (which most likely you will) …

  17. I love the clothes and the prices are very reasonable, but the clothing is not true to size! I measured myself and went by their size chart, but when I got my clothes I couldn’t even get them past my shoulders! If they are made in China, …

  18. I ordered 3 Large orders in Black Friday g.ot my daughter’s. $40 off $200. sho I did 3 orders. It’s a week before Christmas and I realized i still didn’t have them. So I searched my account with them, and there is nothing there. So now …

  19. Terrible customer service! Clothing quality is sub-par even to Amazon clothes from China. Very difficult to get any resolution with customer service even after spending thousands with them. Several large orders were not delivered or processed incorrectly, with no good faith effort to resolve their issues.

  20. I’ve been buying clothes and swim suits from Venus for at least 20 years. Quality fabrics and well made. They have a great selection of dresses, shirts and shorts. My only complaint would be the jeans and pants are too short. I’m 5’10” and I have a 36″ inseam. Still love Venus and would recommend them to anyone. Plus, they’re local.

  21. I just received my order TODAY and as I pulled out a dress I was looking forward to wearing next week on my vacation had a hole in it right at the seam. See Attached picture. Upon calling customer service to tell them the issue she tells …

  22. I was happy to see that Venus has started selling plus size fashions. My issue is that there are no plus sized models in their catalog. I reached out to the company to express my concern because I really like the fashions I see, but there’s …

  23. This company has horrible customer service. I ordered 2 sweaters for my sister for her birthday and they never notified me that there was a problem with my card so nothing was ever ordered and my sister received no presents. Then I called …

  24. Ordered a swim suit, sent me the completely wrong bottoms. Called and they shipping me the correct bottoms overnight….to the wrong address, after I even confirmed my address. Once I received the correct bottoms, they didn’t fit so I …

  25. Worst place in the world! Extremely unprofessional, unfriendly and dishonest company! They take your money and nothing happens after that!
    Never follow their words, lie about status of your purchase and reluctantly …

  26. Just got two new swimsuits from Venus: the Mesh one piece (white) and the Venus Goddess push-up bikini (watermelon). Love the quality. I also appreciate how easy their return and exchange program is. I normally wear sizes 6-8 but because …

  27. I am completely disappointed with Venus’s return policy. I have bought from them for years. During the pandemic when everything was closed and we were all forced to buy online, I purchased several items. I did not like the way 1 fit, and …

  28. I just ordered all. my fall winter clothes. I m a big fan of their clothing. Made well decent pricing and trendy clothes. One stop shop for me 2 times a year. Spring to summer. Fall to winter. I even bought a sheepskin coat last yr and its still in awesome shape. The over the knee boots are comfy and soft.

  29. I’ve received gifts from Venus in the past and since the gifts have purchased from them a few more times. I just received my purchase of the EMBELLISHED PRINT TOP and the FAUX SUEDE AND LACE JACKET. I can’t wait to wear them. Today, I …

  30. Please DO NOT order from this place!!! I’ve ordered clothing from the UK and received more helpful information about my package tracking. It takes a min of 7 days to get your package and another 7 if it’s lost!!! If you want to blame the …

  31. Let me be clear, I have never had a problem before today and have purchased from this site at least four times in the past. And I’m not giving this review because I’m vindictive, I’m just angry because I chose to get an outfit from Venus …

  32. Ordered some bathing suits from this company for the first time. Here are the reason why I won’t be doing that again:
    1. swimsuits that arrived looked like they were cut from a different, cheaper …

  33. Disappointing quality and fit. Kept 1 of the 8 items I received. Returns are easy, but there was a $6.95 return fee and a $4.95 promotional shipping adjustment 👎🏼 Would not order from them again. …

  34. I’ve ordered several swimsuits from them over the years that I’ve been happy with. Good options for swimsuit tops with some support and not having to worry about popping out, but still cute and flattering. I’ve also ordered some clothes …

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Location

11711 Marco Beach Dr, Jacksonville, FL 32224

Venus Credit Card reviews