Verio Healthcare is committed to providing all patients with quality equipment, products, and services exceeding industry standards. See more
Read MoreFriday | 9AM to 5:30PM |
Saturday | Closed |
Sunday | Closed |
Monday | 9AM to 5:30PM |
Tuesday | 9AM to 5:30PM |
Wednesday | 9AM to 5:30PM |
Thursday | 9AM to 5:30PM |
19517 Pauling, Foothill Ranch, CA 92610
called a few times and both times i was placed on hold and the line was never picked up
Very polite and friendly person. Completely satisfied. A++
Someone give Jeff a raise! Excellent customer service very patient and informative when explaining how to use the medical equipment,
Waiting for supplies that I had to pay fo before delivery paid 10day ago still waiting for supplies they said April 9th its April 13 still waiting
My Experience with Verio Health Care Foothill Ranch was Great Thanks to Krista who help me with my situation was kind considerate and help me in a timely manner thank so much Krista
This place is horrible. I’ve had a miserable time trying to get my supplies in a timely manner. I hope I never have to use this company again in the future.
they since i began with them i was assigned someone and now i get different people that dont know nothing of my account or they say things that make me frustrated……if i had a choice i would never gotten them or never gave the a star ( they dont even deserve that) i hate verio!
I missed a call regarding medical equipment ordered by my doctor and called back and couldn’t get a hold of anyone.
if I had a choice, i would give this company ZERO stars. i thought the first person I spoke to was on drugs and didn’t know what she was doing but I called again about my order and she was just as bad. if my insurance had choices of supply company’s, then i would request a new company.
Worst customer service I’ve ever seen. Doctors prescribed supplies and it’s been 3 months now I’ve been recieving the wrong supplies every single time. Called them MANY times and talked to supervisors twice and they did nothing. They make …
The delivered a walker I told them I would not be home tell after a certain time. He was there waiting for me which was nice that he waited. But I was trying to care for my mother and deal with the delivery driver. I paid him cash but got a …
Customer service rep Erin called me before I even left the ER to set up delivery of my equipment. The next morning, on the Thanksgiving holiday, Long called right away, set up the meeting time, and showed up right as planned. Very polite and friendly person. Completely satisfied. A+
1 star is too much. Since my medical group switched over to Verio, I’ve had only horrible experiences. The 1st month they had no records of my supplies only my name and address. They were suppose to contact me a month prior to the switch …
The oxygen supplier for a family member has changed 3 times in 2018. The doctors group saved a few bucks by switching but the customer service dropped dramatically! Verio of Moreno Valley was covering Murrieta until the new local office …
4 mo. Update: Called two days ago for more supplies. There was no hold time, customer service was good, item was shipped on time and arrived today. No problems this time at all, updating rating accordingly. …
Worst experience trying to get medical supplies from this company!!!! Avoid like the plague!!! First they do not do any work at all, you have to do all the leg work in order to get anything done. For example, when I called to order new …
If you have a life threatening illness, please have your doctor use a different supplier for your medical supplies. My son has type 1 diabetes and his supplies were not shipped on more than one occasion. I spent hours on the phone with at …
Don’t bother using this company, they never answer the phone and when you do get the recording, you’re on hold and they don’t pick up. I just got out of ER and need a walker. Have the same problem with Apria Healthcare. Stay away from that company also.
Never Again, my first experience calling this facility for diabetic supplies.
Called their number and it takes forever to listen to their menu, when you finally select the item, wait time is in excess of 7 minutes. …