Vermont Electric Cooperative is a member owned electric distribution utility that provides safe, affordable, and reliable energy services to over … See more
They were out 30 minutes after calling for a power outage and had it fixed 20 minutes after arriving. All of this was between 10 p.m. and 11 p.m. the night before the 4th of July. Excellent customer service on all fronts!
Made deposit months ago and we can’t even get a date to be on the schedule for initial power hook up to the pole… Was told this week and here we are with no date or idea…. They state that they don’t know… Funny how they’ll take the money but won’t go hook it up..
This is the most expensive electric company i have ever expierenced. Its scary one month i would pay 90.00 now all the way up to 200. Nothing newly plugged in. Sad
These people don’t seem to care about how much more expensive their services are compared to their competitors. They are slow to fix outages, and good luck avoiding it because you cannot switch service providers. It is frustrating and I hope the company drowns.
This has got to be the highest light company around! Pretty sad when u do 2 loads of laundry a week and 1 shower a day,lights are never on and your bill is 193.00 for 1 month !
I have found VEC to be a great company to work with. My only reason for a 4 is because I would love to see lower rates. Benefits and programs to help folks use less electricity offer for free or with a stipend for attending would be nice as well. Offers to schedule an electricity audit at no cost would be great!
Very satisfied with their service and speed to resolve for power outage. They also have a good website to manage & see your energy consumption and having alert & info about power outage. Very very good. Of couse I find the electricity expensive as I come from Quebec(Canada) but I guess this is quite everywhere the same in US?
Vermont Electric has been my electric provider for over 10 years. I love the level of detail they provide online for your electricity usage; you can delve into the energy usage by hour if you’d like. You can receive alerts if you are …
I have been a customer for 12 1/2 years since I moved to Fairfield . It has been at least 10 years since I have been late with a payment. I had a family emergency this week and inadvertently withdrew funds from my account that caused my VEC …
Twenty-Five years with VEC, and excellent service and systems all along the way. The member service reps are professional, efficient and friendly. Living in the country, occasional power outages are expected. VEC seems to minimize that well …
I have only been a customer for less then two months and I am already disgusted with this company. They preach that you should be cautious of how much energy you use and express way to lower your usage but if you use too little, you are hit …
Im never one to write negative reviews, because it seems spiteful without action, but I really gotta say this company will charge so much just to provide so little for their customers. Looking into what civil legal precedent can be explored. To be continued.
Pretty freak storm in late April with a lot of outages. But 11 customers in jay, highly unlikely, but still a small fire to put out and we were put on the end of the list. Now I sit by without heat while my 1 year old daughter wains
No power all day today 4/19/22 in Hinesburg. And by all day I mean 6am to now 9:30pm. Multiple updates that the power would be back throughout the day (unsuccessfully apparently) until now when it says “unknown” potentially leaving my …
When asked about trees near lines, they said trees will fall in opposite direction. Had to call to ask if they even came over. No trees were cut just small branches. Prices are higher for heartless and rude company. Was told we would be the last to have power back in 2013 ice storm. Rates increasing.
What are you trying to pull? The power has been out for at least half of Hinesburg since almost 6am, now it’s 4pm and it shows all outages only starting 1 hour ago? That’s not right. You haven’t resolve all of Pond Rd. in Hinesburg. Now no …
No more payment plans for past due balances over a 12 month period. You either pay it within 30 days, or your disconnected. That’s their new policy. I don’t think its customer friendly at all. At least that’s what the representative I got told me. There has been some inconsistency on these issues at times too.
So expensive!
They over charge all the time and don’t seem to care.
Always have had good experiences with this company, both with customer service and the line workers.
Extremely expensive and I hate that I can’t go to Green mountain power who is cheaper and gives rebates. You should be able to choose your provider
They were out 30 minutes after calling for a power outage and had it fixed 20 minutes after arriving. All of this was between 10 p.m. and 11 p.m. the night before the 4th of July. Excellent customer service on all fronts!
Made deposit months ago and we can’t even get a date to be on the schedule for initial power hook up to the pole… Was told this week and here we are with no date or idea…. They state that they don’t know… Funny how they’ll take the money but won’t go hook it up..
This is the most expensive electric company i have ever expierenced. Its scary one month i would pay 90.00 now all the way up to 200. Nothing newly plugged in. Sad
the lights arnt on but your home you mine your not your own…. whats up with 114 get er done ty oxox
These people don’t seem to care about how much more expensive their services are compared to their competitors. They are slow to fix outages, and good luck avoiding it because you cannot switch service providers. It is frustrating and I hope the company drowns.
This has got to be the highest light company around! Pretty sad when u do 2 loads of laundry a week and 1 shower a day,lights are never on and your bill is 193.00 for 1 month !
I have found VEC to be a great company to work with. My only reason for a 4 is because I would love to see lower rates. Benefits and programs to help folks use less electricity offer for free or with a stipend for attending would be nice as well. Offers to schedule an electricity audit at no cost would be great!
Very satisfied with their service and speed to resolve for power outage. They also have a good website to manage & see your energy consumption and having alert & info about power outage. Very very good. Of couse I find the electricity expensive as I come from Quebec(Canada) but I guess this is quite everywhere the same in US?
Vermont Electric has been my electric provider for over 10 years. I love the level of detail they provide online for your electricity usage; you can delve into the energy usage by hour if you’d like. You can receive alerts if you are …
I have been a customer for 12 1/2 years since I moved to Fairfield . It has been at least 10 years since I have been late with a payment. I had a family emergency this week and inadvertently withdrew funds from my account that caused my VEC …
Twenty-Five years with VEC, and excellent service and systems all along the way. The member service reps are professional, efficient and friendly. Living in the country, occasional power outages are expected. VEC seems to minimize that well …
I have only been a customer for less then two months and I am already disgusted with this company. They preach that you should be cautious of how much energy you use and express way to lower your usage but if you use too little, you are hit …
Im never one to write negative reviews, because it seems spiteful without action, but I really gotta say this company will charge so much just to provide so little for their customers. Looking into what civil legal precedent can be explored. To be continued.
Pretty freak storm in late April with a lot of outages. But 11 customers in jay, highly unlikely, but still a small fire to put out and we were put on the end of the list. Now I sit by without heat while my 1 year old daughter wains
No power all day today 4/19/22 in Hinesburg. And by all day I mean 6am to now 9:30pm. Multiple updates that the power would be back throughout the day (unsuccessfully apparently) until now when it says “unknown” potentially leaving my …
More than 24 hours to restore power in Hinesburg?! This is insane. Off at 5am 12/23 Estimate is 4pm on 12/25, Christmas day. For some wind and rain.
When asked about trees near lines, they said trees will fall in opposite direction. Had to call to ask if they even came over. No trees were cut just small branches. Prices are higher for heartless and rude company. Was told we would be the last to have power back in 2013 ice storm. Rates increasing.
What are you trying to pull? The power has been out for at least half of Hinesburg since almost 6am, now it’s 4pm and it shows all outages only starting 1 hour ago? That’s not right. You haven’t resolve all of Pond Rd. in Hinesburg. Now no …
No more payment plans for past due balances over a 12 month period. You either pay it within 30 days, or your disconnected. That’s their new policy. I don’t think its customer friendly at all. At least that’s what the representative I got told me. There has been some inconsistency on these issues at times too.