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This place is a scam they take your money and the employees are rude disrespectful and they call me all day we are looking into refinancing our car cause this company is no good
This place is a joke ! There workers have no manners and all they care about is money they call u all day everyday and won’t even give u a chance to get an extension I do not recommend this place to anyone RUN PEOPLE RUN!!!!!!
Warning! Avoid this place, they will charge you for insurance despite you having your own, your insurance will send proof and they will say you havent reported it yet.
THE WORST!!!!! They are so rude and unprofessional. Even when you make your payment they harass you saying that you don’t get the payment, then when you prove that they did get the payment they still try to fight you on it
Worse experience I have ever had. These people are rude, condescending and disrespectful. Do they not understand that they don’t anywhere by behaving like that. So sick of them, they don’t answer questions when needing answers.
I am a 55 year old disabled they have ripp me off got a car it was 5.99 in now I’m paying 22% the car I got on lot was 9000 I put 1500 down been paying on this car for 2years an I still o 9.489.45 on the car there a rip off now I’m going to a attorney done with them
This place is TRASH! Everyone there has an extremely bad attitude and DO NOT like to transfer you to speak with a manager. Someone from that company literally just denied my request to speak with his manager. HORRIBLE service.
This company is a rip off…scam&crooks
I have no business what’s so ever with em and they illegally debited my bank account for a large sum of money!
BUT I GOT MY MONEY BACK WITH THE HELP OF MY BANK!
The worst place to get a car financed at … Un trustworthy unreliable apparently fullcover is not good enough they want the extra 70$ thats alll the employee’s are trained into the scam
This place is the worst. They are so rude and so unprofessional. The only positive experience that I have ever had when dealing with these people, is when I was treated so poorly by a rep that I had to speak to a manager. RUN AWAY FROM VEROS CREDIT AS FAST AS YOU CAN!!!!!!!!!!!!!!!!!!! They are seriously the worst.
Most of the people who work here are very, very bad at customer service, they seem to have no patience, no respect or don’t seem to care about their customers whatsoever. …
Beyond disappointing I can’t believe you guys are running a business talking to us your customers like this, Vanessa is so rude and disrespectful never ever again in my years of life will I ever finance from people like you guys its such a …
Very very Frustrating trying to deal with this company they are very disrespectful they don’t help at all there customer service is very very poor people please don’t make any deals with these people they don’t help the customer how they should
I Just had a very interesting call with Jessy D ..in this unwanted time with my sister passing last week jessy was able to help me out and get a smile out of me in which I appreciate his help good service thanks again for understanding what me and my family are going through
Wow horrible company jump ship as soon as possible do not go with these lenders I know some people don’t have a choice and this is the only route, but as soon as possible refinance and get a real bank that cares for people, called in to see …
Good service is just like any place if you don’t pay they will call you they even take a risk of lending you money for your car when no one else would.
Just stared my loan the process was easy and everyone I worked with was so nice..my credit is bad and I’m Building it back up Veros made it possible to get one of my Dream cars.
Employees here are very rude, unprofessional, and think they can raise their voice when speaking to you.when you ask to speak to the supervisor to file a complaint they say “I don’t think she was being rude” no wonder this place has a 2.4 stars
I’ve been trying to buy a truck for 6 weeks send dozens of pieces of mail verification of employment put 4500 down on the truck made first payment gave veros $500 for gap insurance I may still cannot get their s*** together
I have to say this one of the worst company to finance your car throught they are the best liers and will scam you out your money if your car is out for repo they will tell you to make 1 payment and they will close the repo and after making …
Salvador / Savior he has really been very helpful and truly has been the only one to help solve any issue I’m having or helping set up payment plan He’s there very good customer service awesome individual Thank you for your help
PLEASE …. PLEASE VEROS CREDIT EVALUATE YOUR EMPLOYEE ( MIA ) I HAD A CONVERSATION WITH HER EARLIER TODAY WHICH WAS DECENT AND FINE …… THEN LATER TODAY AROUND 3:00 PM ON SEPTEMBER 20 TH 2018 MAYBE CALLED TO MUCH OR MAYBE YOU ALL MADE …
This company needs to get reported to the Better Busniess Bureau as many times as you can and get investigated they treat people horrible, there business manner is so unprofessional and disgusting way of doing business never use this company. The only reason I put one star was cause I have to.
This place is terrible there always so rude they never understand, they always talk over you they never let you explain , me personally I would not recommend this place to know one it’s better to get finance with another company ,
Can you say Horrible these people is worst then Maggots just nasty people they mush be family own cause they all the same well maybe 2 of the aren’t ol dogs😂😂😂😂 …
After having numerous rude reps from this company I got an amazing rep today. Thank you Andy for being very caring and very professional. I wish all the reps were like you.
Thank you veros credit for the help today was my last payment.payed off my jk jeep wrangler.i went through some good times and bad times at work and you guys were always there to help me out when i really needed help. Thanks again veros credit.
I agree I made the worst mistake in my life. Trusting them to take out a car loan. Very Very Very unprofessional. Not consistent in anything they do all lies. Shark lending beware!
There was a representative from Veros who called me and while I was in the of driving my wife to an appointment… And the way that he talked to me was as though I was an idiot or something… So I told him that I would call him back in 5 …
Horrible staff!!!!! I just made a called to put a hold on my account…. because of COVID-19, and they told me that they could only give me an extension for a month and on top of that charge me interest for extending my payment. I can’t …
These have got to the most unprofessional group of people I have ever came across! Nobody knows nothing! They pass your account around when no one wants to do thier jobs! The women?! Oh goodness! They are so rude and uneducated! The …
Besides getting a plethora of phone calls every single day, the guy that sold me the vehicle calls me and even texts me telling me I’m in trouble. WTF? It’s not appropriate behavior since it’s not him financing through Veros credit. This to …
They are not even worth 1 star. You try calling to make a partial payment or what you can do because of hardship,illness or death in family and they don’t help you!! Jernando, liliana and adriana are all liars when it comes to customer …
DON’T DO IT . THIS COMPANY IS RIDICULOUS. worst company ever. Run for your life is an understatement. They don’t even help your credit . I WENT TO MERCEDES AND GOT A GREAT LOAN AND WAS TREATED WITH RESPECT . VEROS CREDIT is horrible. Spare yourself a headache .
The help process with all the necessary information and approval assistance was excellent. Feels good to be treated with the respect and friendly service. Thanks
Wilfredo
Jorge helped me figure out and solve my situation, was very helpful and caring. I would definitely recommend veros credit to anyone looking to finance a vehicle!
Horrible communication skills I pay my bill 4 months in advance they say I only paid 3. One person say one thing and then the next person say it’s not in the system. Called 5 days in a row noone answers just automated services all day. I call the 6th day they answer and say there call back but never did. So much more just over it
There’s this one guy by the name of Jose. Extremely rude. Uses a lot of foul language. Accuses you of being ignorant. Thinks he can just sue anyone but can’t even speak straight. Stutters a lot through the conversation. Extremely nervous. …
Worse company ever I will never ever in my life go thru them again. They’re rude stalk you for small payments They don’t help with extensions if you have an emergency they just keep bugging and bugging and will get bad mouthed with you. Needs to be shut down ASAP.
This company is so bad ….has the poorest customer services reps some are so rude thwy dnt let you talk they talk over you and dnt listen to what your saying ….can’t wait to finish paying off 😡😡😡 …
Other than Veronica, everyone that I have spoken to have been condescending, unorganized, miserable little people who always seem angry when answering the phone, that is if they even answer at all. It’s utterly ridiculous. Steer clear of …
This company is so rude they don’t know how to talk to people I called them for help for my loan that I couldn’t pay this month because I lost my job.I was a waitress and now I am not working. I’m looking for a job but all I wanted was help …
Very successful family of 7 thanks to God..we saw a truck I liked and had to have it. Was super excited in getting the vehicle I prayed about but didn’t do any research in the lender..unfortunately my wife lost her job so I was hoping to …
They say they are open at 7Am. Ive been calling and it keeps saying they are closed. It is now 7:17am. Then they complain when we dont answer them after they continually blow our phone up. Horrible.
CSR by the name of RICARDO refused to allow me to speak to his supervisor or give his employee id# or last name so I could report him. 8/3/19 12:40. He was very aggresive and rude and unhelpful, Literally told me I couldnt speak to anyone above him so I could get help. Bad customer service zero stars!
I find it so funny all they can say I am sorry or I Apologize and how they treat people they need to grow up and act like adults and actually be nice to there Customers you never know what people are going throw always remember the table turn one day some one will go what other go throw karma is always strong
Thank you so much Patty for all your help, your customer service should be rewarded. Inspite of all the bad reviews I’ve read I’m glad I chose Vero’s Credit, an I’m glad Vero’s Credit chose me, God bless you an your family Party. A customer …
They change my due date without my authorization. I let them know the new date wasn’t working with my paycheck and they said they can only move it 7 days more (still not working for me). The beginning due date was 24th and they change it to …
Veros has always been friendly and nice to work with. I see others complain but I would say make your payments on time or just call ahead and let them know whats happening
If I could give 0 stars I would horrible company . They closed my account making my crediy score drop when im still making payments . Do not do business with them at all
So I was trying to make a payment of 200 I know my payment it 408.00 but it’s all I had at the moment and they wouldn’t accept it. At least I’m trying to pay something Rite? Also very rude. And she asked me why I didn’t have all of the …
This company took it upon theirselves to change my damn due date without my permission. I recommend NOBODY I MEAN NOBODY DEAL WITH THIS COMPANY. My next vehicle will be through the credit union.
When I pay early, they don’t call me and thank me, nor email me to let me know that they received my payment. But as soon as I am a day late they call and call and call. I literally had 7 calls in one day! They call every single hour as if they’re gonna go out of business if one person doesn’t pay. It’s harassment at its finest….
These guys are the absolute worst. They start harassing you the day after your payment is made… Call after call after call.. They will call 10 times a day. Uh hello, if I want to pay a week after the due date and am cool paying late fees what is the problem?
DO NOT FINANCE FROM THIS PREDATORY COMPANY !! Crappy people that harass their customers. Most employees don’t listen, understand or care about it’s customers. I have NEVER missed a payment and STILL have been harassed by VEROS. I’m sure they will be changing their name soon because of too many complaints.
These people have no heart.. My fiance and I have hit a rough patch and struggling really bad because the car we got has been having nothing but mechanical issues and constantly having to fork out money to repair it. This piece of s**t …
I called in a few days before my car note was due to cancel my automatic payment and schedule a new payment arrangement a week later because I couldn’t pay for. Unfortunately it wasn’t done correctly causing me to be overdraft and it look like I’m going to have to pay because I cant get someone to talk to me.
I’m fairly new with this company and so far everybody has been professional and helped me out as much as possible! Thankful, GRATEFUL, and BLESSED! 🥰 …
DO NOT USE THIS COMPANY. This is the absolute worst finance company. I have been waiting for over a month for a manager to call me back. Every time I call a rep. tells me she is in a meeting. I’m beyond pissed right now. The reps know absolutely nothing, but yet I still make my pymts. But, that is no more.
I was with Vero’s for 2 years and I have to say they helped me getting a car at 23% APR so if your desperate for a car loan and have zero to no credit they will “help”. I recommend you go else were if possible only because that type of …
Awesome company to have but they need to work on there customer service. The staff are kinda rude and they don’t give you a straight answer. I have asked for Records about repo payments and documents. I was told they were going to come threw the mail but got nothing.
Honestly the worst customer service I’ve ever dealt with in my life. I’ve been trying to make a payment for the last week and half and their phone lines have been down, you call and you get no dial tone nothing on the other end. I can’t pay …
Hi there, I just jumped in and dealt with’em, because I was a banker at home, thinking the new version of socially responsible they must never lend money unless the vehicle worth roughly 1.25% the amount financed, but seemed there was a …
Shoot no stars. You can settle a date to make a payment with one person, then another gets on the phone and cant settle anything with the other person (female). Got my truck repoed cause they cant keep their word and I’ve been keeping them …
After buying my car I didn’t realize I would be charged another $800 for “insurance” and after showing I have insurance they said I would still have to pay off this 800 over the duration of my loan they said they cover your car for 6 months!! But I had my own insurance!!!!!
I currently have a loan with them and honestly I’m trying to refinance my loan through someone else. They are rude, they degrade you as a person and lack basic human Respect for others. They do not care what you have to say. They’ve …
I agree with all the other reviews .this company is very unprofessional. They really need to stop adding insurance to people who have insurance.. even if u send ure normal payment on time .they tend to charge late fees because claim ure …
A Dealership recently paid off my auto loan I had with them and it’s still shows the outstanding balance on my credit report I do not recommend this company please finance with someone else very unorganized no communication through themselves.
Paid my acct off back on July 30, 2018. It’s now October 23, 2018. They tell me it takes 60 days to show closed on credit report. I informed Carlos that it’s over 60days already. He said Oh, didn’t realize the date. That he will make a note of it. Still showing on my credit report as open.
I love this company, they are truly AWSOME. I read some of the other reviews but I myself have never had a problem with customer service or paperwork…Very helpful and polite and willing to help you. Thank you Veros for being a GREAT finance company.
I got a car loan because I had no credit at all but worked two jobs and was more than capable of making the payments even with a 22% APR . If you can afford it , this is a great company. if you are living barely paycheck to paycheck , don’t finance things .
NO STARS!!!
Worst finance company ever!! Will not recommend to anyone, if possible stay away. Their customer service is horrible and they do not care about their customers. …
Please save yourself a headache, my account goes from normal to hell in a matter of 12 hours.Do Not Do Business With Them.Im desperately looking to get out of this loan.Listen to the rest of us.
I’ve been treated fairly and respectful by all personnel. They financed me when no one else did. Also if I’m late on payments they work with me. The key to avoid any negative outcome is ” COMMUNICATION “!!! They have a job to do and may God bless All Veros Credit Employees.
Veros treated me very well the understand when not all people are better off than others they have giving me the chance to purchase a vehicle which no one else would finance me all I can do is tell th thank you very much
I have never in my life dealt with a ride company such as this one. After not listening to a word I had said, this guy Chris, was the rudest costumer service rep I have ever encountered. Chris would not give me his last name when I asked he …
Never had a problem with veros credit. Those that have problems. Don’t pay on time or don’t feel like paying until after 3 months with late fees. Sad but true. My last payment will be complete on January 7th 2021 of next year.
Horrible customer service first I have to call like ten time for them to answer my call and when they do answer they take my info and then they say ok we’re gonna transfer you to customer service and then ten minutes on hold no one …
Do not ever do business with this company. They are completely rude and arrogant… I never made 1 late payment in almost 4 years and every time I talked to them they treated me with complete disrespect. And when I had my vehicle stolen they treated me as if I as a suspect… If u have a choice… go elsewhere!
Update as of May 23, 2019. I paid off my car May 1st. Was told I could come pick up my title in 15 days. I called at 15 days, just to confirm they received it. Was told I couldn’t come pick it up but it had to be mailed, I told the woman …
Do not recommend this company. Changed my billing due date without prior notification, or my authorization. Customer service reps and supposed managers are very rude and have different answer for the same question. Will be refinancing with another company, will no longer deal with their nonsense.
I have financed 3 cars in my life from different finance companies and this one here is the worst one yet. I dont recommend you to finance with them. They won’t help you in any situation instead they would take advantage to rip you off. I …
I’ve been towed by this company three times now, with exceedingly little information. I cannot get ahold of them, as every time I call the provided number, it disconnects. They apparently do not understand how autopay works, and have messed …
Veros helped me get into a new (new to me) vehicle, when I was left stranded and without a car. They made buying my mini cooper countryman a joy instead of a night mare. They approved me when no one else could or would. THANK YOU Veros Credit!
I’ve never been so frustrated with a company before. I almost never leave reviews but today finally crossed my threshold after all the b.s. that’s been adding up. In Aug, my card on file was breached & thankfully my bank shut it off. I …
I just finished paying off my car with them. I was in need of more time and they worked with me by offering a defer payment option. I never had a problem with them. Interest was high but it was to be expected I didn’t have good credit.
RUDEST employees!!!! not only JOSE LUIS was rude but so was this other lady that didn’t want to give me her name! worst customer service DO NOT associate with this company. STOP saying “further assist you” if you guys still have rude employees like JOSE LUIS and the other lady that didn’t give me her name.
Only issue I have with some of them is they talk over their customers and don’t no what active listening is… Best and most proactive employee they have is Angle! Angle is great and completely respectful of customers.
Veros Credit are so nice and helpful. One time I had an issue with my payment and they helped me so much. They seem like a great business, because they respect their customers and give them a chance. Even when they mess up. Thank you, Veros Credit.
Never answer the phone, very hard to get to talk to a real person. They keep sending me emails and text messages to update my insurance when in fact was sent to them by my insurance company. I asked them to update and stop harassing me and …
Horrible people to be in business with. From the get go they were rude. I was a month behind and they came to pick up my vehicle. I had been calling them to make some type of arrangement so my vehicle would’t be repossessed and they would …
Recently financed a vehicle with Veros Credit. And… so far so good! It is hard to find lenders when you do not have the best credit. Feeling hopeful and grateful they can help me get a car I love.
Avoid this place by all means possible… look elsewhere. Extremely rude customer service people. Especially the one named Aurora who is outright nasty and has an attitude problem. The Manager Jeffrey is just as bad. They literally treat …
Veros Credit is awesome never herd of them until they helped me to purchased my vehicle at time when I taught my credit would not strong enough to fo so
I honestly don’t recommend anyone to make business with this company! They change you’re due dates without your consent. I called in to pay my car fully and I got screamed at that I couldn’t do that. They call you all the time harassing you …
Terrible customer service. I purchased a car 2 months ago, my first payment is almost due, but I still haven’t received my welcome packet. I called twice requesting a packet showing my total amount but they keep telling me I should be …
I have been a customer for 2 years, as long as you pay your payments on time you’d shouldn’t even have to talk to representatives, my payments come out auto draft and I call in randomly to check pay off but you can also get that on the web. …
One year ago, yesterday, I purchased a car in Las Vegas NV, and it was financed by Veros Credit in California. This company is amazing, caring, compassionate, and very knowledgeable. I feel very special to be in their hands. Thank you …
Veros was a good finance company i dealt with. Was always fair with me during my first time around paying off my car. Would consider dealing with them again soon when im ready to purchase another new car.
I have had such a positive experience with Veros Credit, so far. They are always understanding with me. I am almost done paying off my card. One month I fell down on my luck, and they helped me and the staff were very understanding and educated.
This company has been nothing but awful. There customer service needs to be worked on EXTREMELY. If you are just one day late, they will call you multiple times a day harassing you. I make all my payments online but they will still call and …
My experience with veros credit has been a positive one to this point. I’ve had to contact customer service with payment date changes and other issues. They’ve always been very understanding and helpful. Perhaps it helps to assume they’re going to be kind instead of anticipating a negative experience.
this company has the worse service .. I surround the car kuz they sold me a work that doesnt work . Even the supervisor was thats what you get when you buy a used car.. well now they sold the car in auction , next to you know i keep …
Why can’t I pay my car bill in you official website!? It’s not working. Can someone tell me where to pay instead ? The official webpage was fine last month, I been using it for years now.
My experience at Veros Credit has been very positive. Every representative I have spoken too have helped guide me through the process. Also, they are giving me the chance to own a car… something I never thought possible. I would recommend Veros Credit to everybody because they are so helpful and understanding.
We will see how everything goes. High interest rate, but high risk takers, as you can see from the reviews. If your credit sucks, you need someone who reports to your credit, veros is a good choice. I look forward to working with them. I’m …
Veros did an amazing job I was financed fast and was easy got the truck I wanted hassle free I would refer them to anyone that is looking thank you so much for your help in my new truck purchase
Never seem to answer the phone. Hung up on multiple times, by what I’m guessing is a technical problem and not actually the reps. But still, when you and the place you got the car from call and call and call to get no one on the line, it …
Worst company to do business with! All the employees are rude and never let the customer talk without them interrupting and over talking them. Not to mention we’ve paid off the car and still have not received a title they keep giving us the …
I would give no stars if I could. This place lies. I made a payoff to get rid of this horrible company. They would not accept wire transfers, stated it had to be mailed to them. I have a confirmation that they received the payment. No …
I’ve been with Veros credit for about 2 months and so far they’ve been good. The only thing I didn’t like is that I got furloughed due the pandemic a week before my first payment was due. I called to see if they were offering any help and …
Horrible…the representatives have attitude and I have talked for my mom a couple times do to the fact that she’s been sick . And honestly their rude people and when you decide you have had enough and speak to them the way they do well it …
I would give this bank a -1 if I could. How do you mix up accounts? Save yourself a headache, an just go somewhere else. This company is unorganized and have a rude staff. Even if they ACCIDENTALLY tow your car, they will not fix the …
I’m so very frustrated with this company. I owe $6k on my car and since my divorce I have struggled with paying it down. By the way it’s been 4 1/2 years already with a high payment of $571 a month, smh. At the time I was desperate. Anyway …
I am shocked to see how many YEARS this company has been ran with zero professionalism. I mean after so many people giving them negative feed back you would think they would care just a little bit more. 9 years ago I heard the same reviews …
Awful place , staff are rude , hidden fees , they made me over pay on payments , only good thing I’ll say is that they accept low credit and paid back what they made me over pay in order to get my title released when I sold my car , don’t go through them unless it’s your last option with bad credit
This company has been super helpful and friendly from the start. I had bad customer service in the past so I was cautious with the first time a rep called me, but Veros credit has been great to me. My last experience with Benjamin was super …
The worst finance company to ever deal with Its impossible to try to Finish paying off the loan! Rude representatives and horrible customer Service they See youre down and will try harder to kick you down further
This has to be the worst loan company I’ve ever dealt with. If you’re even one day late they’re constantly calling as many as 10 times a day somedays. I know a debt is owed and needs to be paid but one or two calls is more than enough. I …
Buying a car is one of those life experiences that you never forget, I didn’t think it was gonna happen for me because of the poor financial choices I made in the past it was going to be an uphill battle towards that goal of getting a loan …
Here is a little words about my experience this was amazing they aprobé me at the spot without any hard time thank you guys to make my loan process easy clean and transparent with no hidden fees!!!!
Supe Happy and grateful
After all I paid and almost thru paying for my truck I get attitude from agent name Janet or Janice very rude asking me personal questions that have never been asked by any agent..Then the manager never came to phone to resolve the issue..I …
I am very up I got a call from them set up a payment plan they took my first payment and told me I would be receiving an agreement email 24-48 hours this was on a Friday and here I am a week later I never received my email and they haven’t …
I usually have the greatest experience with this company, but I have sent in 3 emails, I have tried calling it just puts me on hold and no one ever answers and the call ends. Every time you guys call I answer and the person on the other end …
I wish I would have read the reviews ahead of time. Only did one star because I had to. Other than the fact they’ll finance to you without a valid license this is the worst company I’ve ever dealt with. I’ve only had my car since end of …
Veros Credit is an awesome company. They make your purchase easy and are there for you at any time. Customer service is friendly and helpful. Helpful, honest and efficient, I would recommend them to anyone!
It was so easy to apply . Thanks to them I have my dream car and I’m building my credit . Super easy to make a payment or to get in contact with them .. super happy with them
Worst customer service I have ever dealt with in my life. I spoke to my customers the way they speak to theirs I’d be unemployed. Not once have I ever called and had a pleasant experience. They never note the account, the don’t call you …
This company is the worst I ever been with the representative are so disrespectful. They only care about the money they don’t care about how people are doing with this Covid. I would never Recommend this to anyone. You guys need to have …
Never have any issues with them, website is easy and you can make your payment there and see all of your past payments . but not able to get your pay off online and when I called the rep was a douche!
I wanted to wait a few months before writing a review because of all the reviews I saw. Quantum auto in Escondido and veros actually denied me. I have no regular job no paystubs. I tried to get approved for an iPhone 11 and I didn’t …
My husband has a loan with Veros Credit and unfortunately was already with them before we got married or else I would have had something to say in this (which we are making arrangements to refinance or find a different way to free ourselves …
We bought a car from a dealer who works only with this credit union and this is such an unfortunate that I haven’t checked the reviews before. We paid 2 payments on time manually and the 3rd payment was supposed to be automatically paid, …
Worst financing company ever, all the representatives are rude, impolite, inconsiderate, and they scam you. They take money without authorization all the time
They approved my loan from a shady dealership that sold me a bad car. I put so much money into it in the last year I’ve had it; however, it still needs a new transmission. The car tugs so bad every three blocks or so. I care about my credit …
I had a great experience. I called and set it all up. Got there to test drive the car then signed the paperwork and drove of an Hr later. Windshield was cracked and replaced within a week! My calls were answered and CB were prompt, thanks again guys!
Excellent company!! I’ve had the pleasure of speaking to the Veros reps 2 times on the phone, my interview call and my welcome call. Both times the representatives were way more than helpful and friendly. Two thumps up 👍👍 Thanks Veros team! …
So far my experience with Veros Credit has been great. The customer service team is very polite and knowledgeable. Great follow through. Im so grateful they were able to finance me i needed a new vehicle for work , thank you thank you…
Veros credit is hands down the best credit lending company I have ever worked with. They truly are helpful, and understanding when no one would accept my credit score Veros did. They put faith in me as a paying consumer and got me approved …
Approved a loan for over double the value of the vehicle. Absolutely no communication whatsoever with loan agent I was assigned to. I’m actually convinced that they have shady dealings going on with the used car dealers. Everyone involved …
Absolutely worst credit company I’ve ever dealt with!!! Tried paying off my auto loan, it’s easier pulling teeth from a lion. They only except cash through money gram!!! And money gram puts limits on the amount you can send, which was less than the amount I was paying (of course).
the worst financing company i’ve ever dealt with. every representative i have talked with has been impolite, inconsiderate, rude and just unpleasant. all they are worried about is money. called to see when i would receive overpayment check, …
First off, it’s impossible to get a hold of anyone in this place.
They financed my first car purchase and once I refinanced with a better credit union they did not release the title of the vehicle. Finally I was able to get a …
everything is good , the only problem i had with them is they want to verify my address i sent them numerous things with my address but yet they kept asking for more.
Excellent Customer experience with Rep I spoke with. Very polite and courteous, and NOT just at the beginning to complete the purchase of my vehicle, but also a couple of months down the road when I needed to take care of a family emergency and requested a delay to make a payment. WOW!! Talk about understanding!! Kuddos to you guys
This is THE most ghetto financial institution I’ve ever worked with. Everyone with any positive thing to say was just grateful to get approved. Wait for what happens next! I’ve dealt with them for 3 years. I sacrificed and paid my loan off …
IF POSSIBLE I WOULD GIVE 0 STARS. BEWARE OF THIS COMPANY…THEY WILL OVERCHARGE YOU FOR EVERYTHING PUT MORE CHARGES AND CAN’T EVEN EXPLAIN FOR WHAT…I HAVE MET MULTIPLE PEOPLE WHO SAY THE SAME THING. THE OWNER NEEDS TO GET RID OF ALL THAT …
WORST COMPANY EVER!!!! I told them I was not working since I tested positive for covid and can only make a partial payment the guy was very rude and said they can’t do a partial payment that I must pay in full!!! They don’t care about …
This is the worse company out there please never use them, they are sketchy they have been getting over on me for 2 years. All my payments are not on my account. And my balance is still high after having my car 2 years, I called they are …
worst financing company i’ve ever dealt with. every representative i have spoken with has been impolite, rude and just unpleasant. called recently to have an issue resolved there was no urgency, no sympathy and never got resolved. i asked …
Don’t waste your time with these people, they try charging your card every week and then they don’t want to put back the money they took , instead they want to send a check instead of putting it back on my credit card horrible service
I just wanna thank Veros Credit, Because they Accepted my application when nobody else would so I’m very grateful and thankful that they’re working with me , so I recommend Veros Credit .
I don’t even have this company for any loans and they won’t stop calling me telling me I have a loan payment due. Like how is that even possible? Total scam
Veto’s Credit was very helpful and kept me informed and updated on my purchase of the Duramax upto and after I took possession. Their personnel were very polite and informed I was very pleased at the way I was treated.
They have been excellent in providing me a loan for a purchase of a pickup and I have had great customer service when I needed to speak with them and I have not had any problems when it comes to making payments with them.
So not so good of credit car shopping is a nightmare and thanks to veros credit dept and the awesome sales team atadvantage auto these guys worked hard to get me back into a truck fast and it was not easy at all but verbs got the loan I needed for a truck I wanted. I’m a happy driver again.
I’ve had the best experience by far with veros credit! Staff was friendly and helpful, the process was pretty quick and easy going. I was able to drive home with the car I wanted the same day! Definitely recommend 100%
If I get the automated “ sorry for your inconvenience please call customer service” ABSOLUTELY NOT! I am begging anyone and everyone to NEVER DO business with these people. I pay 640 a month with only 150 going towards my actual balance. I …
Easy and quick financing. Very helpful. I was approved through several credit companies but chose Veros because of the customer service. Very pleased. Most of the negative reviews I’ve seen were probably from people who didn’t pay there bill on time.
I had a surprisingly good experience with Veros Credit. I got approved when I didn’t think I had a chance. Planning on paying off my car in a year. I’ve since referred my 1st time buyer son to the lot hoping he’ll get approved through Veros …
Everything was great except I keep getting messages about insurance and I pay monthly every month so stop saying it’s not active please but everything else is super awesome.
This place is really bad I paid my car payment online it took 15 days for the payment to go through but for some reason they don’t see the payment until they mailed the check to the main office so now my payment was late they came in repo …
I was so happy to trade in the vehicle and have it paid off to stop dealing with these horrible people…but the nightmare is not over.
They gave the pay off quote to the dealer i was trading in the vehicle with and …
So far my relationship with Veros Credi has been a great experience! I switched from Einsurance & I couldn’t be more pleased as I’m saving money & i went from basic liability toI now having full coverage 👍🏻 I would highly recommend getting …
Veros Credit made my car buying experience seamless. I selected my vehicle and received an approval within minutes. I highly recommend Veros Credit for your next car buying experience!
Absolutely the worst business I’ve I’ve ever dealt with. Dishonest, untrustworthy, rude, heartless scammers. Not to mention, I’m sure the car dealer
Ship is in cahoots with this lender. After paying on time almost 2 in a row. for …
If I could give 0 stars I would. These people have no sense of compassion or moral standing. Debited a payment without autopay authorization leaving me and my family with completely no money. They only care about getting their check, no …
Worst finance company ever. I’ve had my truck for 5 months through them. Every single payment has been EARLY. No lapse in insurance. NOTHING that should effect my funding for the truck. I moved from Colorado to North Carolina to care for my …
These guys are rad and financed me on a vehicle with not the best of credit. Everyone I have dealt with has been very friendly, understanding, and helpful. Only complaint, when I checked my credit score today which is January the 5th of …
Great service, I am a very happy with them.
I got approved when I others don’t approve me or give me a chance.
I had a surprisingly good experience with Veros Credit. It was super fast, very …
This place is a scam they take your money and the employees are rude disrespectful and they call me all day we are looking into refinancing our car cause this company is no good
Veros credit customer service are so unprofessional and rude !
They helped me in every way and helped me gather the documents needed.
THIS COMPANY IS A FRUAD, FRUAD, FRUAD, AND FRUAD COMPANY. THEY WENT IN MY ACCOUNT AND STOLE OVER $7,000.
This place is a joke ! There workers have no manners and all they care about is money they call u all day everyday and won’t even give u a chance to get an extension I do not recommend this place to anyone RUN PEOPLE RUN!!!!!!
Warning! Avoid this place, they will charge you for insurance despite you having your own, your insurance will send proof and they will say you havent reported it yet.
THE WORST!!!!! They are so rude and unprofessional. Even when you make your payment they harass you saying that you don’t get the payment, then when you prove that they did get the payment they still try to fight you on it
Very awesome 💯 percent …
Had my car with them but had no issues accept they took long to give me my title after payoff..it was like 2 months
Worse experience I have ever had. These people are rude, condescending and disrespectful. Do they not understand that they don’t anywhere by behaving like that. So sick of them, they don’t answer questions when needing answers.
Excellent service and they are very professional.
They’re great!
Lord…. where to start, crappy crappy people that work their!! Worst place to buy a car…. only if I new what I was getting my self into!!
I am a 55 year old disabled they have ripp me off got a car it was 5.99 in now I’m paying 22% the car I got on lot was 9000 I put 1500 down been paying on this car for 2years an I still o 9.489.45 on the car there a rip off now I’m going to a attorney done with them
This place is TRASH! Everyone there has an extremely bad attitude and DO NOT like to transfer you to speak with a manager. Someone from that company literally just denied my request to speak with his manager. HORRIBLE service.
Very profesional, pleasant to talk to. Great company.
Try paying off my car loan and they where unable to help me with this all I got excuses 😒 and wrong information …
Great customer service they are so helpful
Veros can be very fair and will work with you! Thank you so much to Jorge Espinoza over in repos for helping me out so much!
This company is a rip off…scam&crooks
I have no business what’s so ever with em and they illegally debited my bank account for a large sum of money!
BUT I GOT MY MONEY BACK WITH THE HELP OF MY BANK!
The worst place to get a car financed at … Un trustworthy unreliable apparently fullcover is not good enough they want the extra 70$ thats alll the employee’s are trained into the scam
no stars, horrible, dont use them, crooks, illiterate, criminals, they prey on people with challenged credit. constantly make additional charges,
Square Business and a friendly atmosphere.
This place is the worst. They are so rude and so unprofessional. The only positive experience that I have ever had when dealing with these people, is when I was treated so poorly by a rep that I had to speak to a manager. RUN AWAY FROM VEROS CREDIT AS FAST AS YOU CAN!!!!!!!!!!!!!!!!!!! They are seriously the worst.
Very professional and speedy realy good service
Great service and awesome communication.
Most of the people who work here are very, very bad at customer service, they seem to have no patience, no respect or don’t seem to care about their customers whatsoever. …
Beyond disappointing I can’t believe you guys are running a business talking to us your customers like this, Vanessa is so rude and disrespectful never ever again in my years of life will I ever finance from people like you guys its such a …
IT WAS EASY FINANCING AND THE APPLICATION PROCESSS WAS SIMPLE AND EASY THANKS FOR THE HELP
Very very Frustrating trying to deal with this company they are very disrespectful they don’t help at all there customer service is very very poor people please don’t make any deals with these people they don’t help the customer how they should
Just received pink slip. Payed car off early veros was the only place to give me a car loan
Customer service is very bad.takes 30 min to get my call answered just to be hit by the machine that ends my call
I Just had a very interesting call with Jessy D ..in this unwanted time with my sister passing last week jessy was able to help me out and get a smile out of me in which I appreciate his help good service thanks again for understanding what me and my family are going through
No hassle and got me what I wanted. Credit challenges and all. Appreciate you!
Finished paying off my car today , not once have I ever had a problem with them 👍 …
Wow horrible company jump ship as soon as possible do not go with these lenders I know some people don’t have a choice and this is the only route, but as soon as possible refinance and get a real bank that cares for people, called in to see …
Good service is just like any place if you don’t pay they will call you they even take a risk of lending you money for your car when no one else would.
Just stared my loan the process was easy and everyone I worked with was so nice..my credit is bad and I’m Building it back up Veros made it possible to get one of my Dream cars.
Thanks for this company, they help me to get my Dream car.
Employees here are very rude, unprofessional, and think they can raise their voice when speaking to you.when you ask to speak to the supervisor to file a complaint they say “I don’t think she was being rude” no wonder this place has a 2.4 stars
I’ve been trying to buy a truck for 6 weeks send dozens of pieces of mail verification of employment put 4500 down on the truck made first payment gave veros $500 for gap insurance I may still cannot get their s*** together
Great company! Thanks Veros Credit ! Everything went smooth and quick. Woohoo!
Easy and fast, we’ll see how everything works
Great credit service.. Helped me get my car with no problems!
I have to say this one of the worst company to finance your car throught they are the best liers and will scam you out your money if your car is out for repo they will tell you to make 1 payment and they will close the repo and after making …
They help to get my second car good financing company
I had no problems with this company honestly they were waiting on me to and they were very Patient. Thank you
Salvador / Savior he has really been very helpful and truly has been the only one to help solve any issue I’m having or helping set up payment plan He’s there very good customer service awesome individual Thank you for your help
PLEASE …. PLEASE VEROS CREDIT EVALUATE YOUR EMPLOYEE ( MIA ) I HAD A CONVERSATION WITH HER EARLIER TODAY WHICH WAS DECENT AND FINE …… THEN LATER TODAY AROUND 3:00 PM ON SEPTEMBER 20 TH 2018 MAYBE CALLED TO MUCH OR MAYBE YOU ALL MADE …
This company needs to get reported to the Better Busniess Bureau as many times as you can and get investigated they treat people horrible, there business manner is so unprofessional and disgusting way of doing business never use this company. The only reason I put one star was cause I have to.
This place is terrible there always so rude they never understand, they always talk over you they never let you explain , me personally I would not recommend this place to know one it’s better to get finance with another company ,
They really help me on all my needs and they did everthing on safe and secure, Thank you Veros Credit
Got my first car through veros credit and I’m so thankful
Can you say Horrible these people is worst then Maggots just nasty people they mush be family own cause they all the same well maybe 2 of the aren’t ol dogs😂😂😂😂 …
After having numerous rude reps from this company I got an amazing rep today. Thank you Andy for being very caring and very professional. I wish all the reps were like you.
The worst loan place do not get a car loan from them they have the worst customer service if I could give zero stars I would
Thank you veros credit for the help today was my last payment.payed off my jk jeep wrangler.i went through some good times and bad times at work and you guys were always there to help me out when i really needed help. Thanks again veros credit.
I agree I made the worst mistake in my life. Trusting them to take out a car loan. Very Very Very unprofessional. Not consistent in anything they do all lies. Shark lending beware!
I purchased a vehicle & was financed thru Veros!! I found them very helpful!! Never had a problem & paid off my vehicle last year!!
There was a representative from Veros who called me and while I was in the of driving my wife to an appointment… And the way that he talked to me was as though I was an idiot or something… So I told him that I would call him back in 5 …
Was easy to work with and made getting my vehicle hassle free!
Horrible staff!!!!! I just made a called to put a hold on my account…. because of COVID-19, and they told me that they could only give me an extension for a month and on top of that charge me interest for extending my payment. I can’t …
This place is a complete scam! I paid my car off 4 months ago and still haven’t received my pink slip
These have got to the most unprofessional group of people I have ever came across! Nobody knows nothing! They pass your account around when no one wants to do thier jobs! The women?! Oh goodness! They are so rude and uneducated! The …
Besides getting a plethora of phone calls every single day, the guy that sold me the vehicle calls me and even texts me telling me I’m in trouble. WTF? It’s not appropriate behavior since it’s not him financing through Veros credit. This to …
They are not even worth 1 star. You try calling to make a partial payment or what you can do because of hardship,illness or death in family and they don’t help you!! Jernando, liliana and adriana are all liars when it comes to customer …
DON’T DO IT . THIS COMPANY IS RIDICULOUS. worst company ever. Run for your life is an understatement. They don’t even help your credit . I WENT TO MERCEDES AND GOT A GREAT LOAN AND WAS TREATED WITH RESPECT . VEROS CREDIT is horrible. Spare yourself a headache .
The help process with all the necessary information and approval assistance was excellent. Feels good to be treated with the respect and friendly service. Thanks
Wilfredo
Jorge helped me figure out and solve my situation, was very helpful and caring. I would definitely recommend veros credit to anyone looking to finance a vehicle!
0 stars!!! DONT EVER GO TO THIS PLACE OR GET A CAR THAT IS ASSOCIATED WITH THIS PLACE
WORST!!!!! ppl to go thru for a car loan should have read the reviews before dealing with them
Horrible communication skills I pay my bill 4 months in advance they say I only paid 3. One person say one thing and then the next person say it’s not in the system. Called 5 days in a row noone answers just automated services all day. I call the 6th day they answer and say there call back but never did. So much more just over it
There’s this one guy by the name of Jose. Extremely rude. Uses a lot of foul language. Accuses you of being ignorant. Thinks he can just sue anyone but can’t even speak straight. Stutters a lot through the conversation. Extremely nervous. …
Love them
Why are all of my payments are not on my account something is not right with this company Ima do further investigation
Worse company ever I will never ever in my life go thru them again. They’re rude stalk you for small payments They don’t help with extensions if you have an emergency they just keep bugging and bugging and will get bad mouthed with you. Needs to be shut down ASAP.
This company is so bad ….has the poorest customer services reps some are so rude thwy dnt let you talk they talk over you and dnt listen to what your saying ….can’t wait to finish paying off 😡😡😡 …
Other than Veronica, everyone that I have spoken to have been condescending, unorganized, miserable little people who always seem angry when answering the phone, that is if they even answer at all. It’s utterly ridiculous. Steer clear of …
This company is so rude they don’t know how to talk to people I called them for help for my loan that I couldn’t pay this month because I lost my job.I was a waitress and now I am not working. I’m looking for a job but all I wanted was help …
Very successful family of 7 thanks to God..we saw a truck I liked and had to have it. Was super excited in getting the vehicle I prayed about but didn’t do any research in the lender..unfortunately my wife lost her job so I was hoping to …
They say they are open at 7Am. Ive been calling and it keeps saying they are closed. It is now 7:17am. Then they complain when we dont answer them after they continually blow our phone up. Horrible.
Fast service and most importantly very attentive to my needs and understanding of issues. Very nice friendly people
CSR by the name of RICARDO refused to allow me to speak to his supervisor or give his employee id# or last name so I could report him. 8/3/19 12:40. He was very aggresive and rude and unhelpful, Literally told me I couldnt speak to anyone above him so I could get help. Bad customer service zero stars!
I find it so funny all they can say I am sorry or I Apologize and how they treat people they need to grow up and act like adults and actually be nice to there Customers you never know what people are going throw always remember the table turn one day some one will go what other go throw karma is always strong
Thanks for financing my first car that I didn’t get for cash. Hopefully this will help me build my credit.
Thank you so much Patty for all your help, your customer service should be rewarded. Inspite of all the bad reviews I’ve read I’m glad I chose Vero’s Credit, an I’m glad Vero’s Credit chose me, God bless you an your family Party. A customer …
My vehicle purchase was so smooth and great with Veros Credit. Thank you so much!!!
They change my due date without my authorization. I let them know the new date wasn’t working with my paycheck and they said they can only move it 7 days more (still not working for me). The beginning due date was 24th and they change it to …
Great experience. Easy financing. Easy to work with. Absolutely love this company!
Veros has always been friendly and nice to work with. I see others complain but I would say make your payments on time or just call ahead and let them know whats happening
If I could give 0 stars I would horrible company . They closed my account making my crediy score drop when im still making payments . Do not do business with them at all
I am happy that Veros credit give me my loan and really recommend to any one that have not a perfect credit score. …
So I was trying to make a payment of 200 I know my payment it 408.00 but it’s all I had at the moment and they wouldn’t accept it. At least I’m trying to pay something Rite? Also very rude. And she asked me why I didn’t have all of the …
Amazing company that allow you to build up my credit while making car pay
Just got off the phone with them, paid off vehicle march 26, 2021 and almost 2 months later still NO TITLE. very frustrated with this company.
This company took it upon theirselves to change my damn due date without my permission. I recommend NOBODY I MEAN NOBODY DEAL WITH THIS COMPANY. My next vehicle will be through the credit union.
When I pay early, they don’t call me and thank me, nor email me to let me know that they received my payment. But as soon as I am a day late they call and call and call. I literally had 7 calls in one day! They call every single hour as if they’re gonna go out of business if one person doesn’t pay. It’s harassment at its finest….
These guys are the absolute worst. They start harassing you the day after your payment is made… Call after call after call.. They will call 10 times a day. Uh hello, if I want to pay a week after the due date and am cool paying late fees what is the problem?
DO NOT FINANCE FROM THIS PREDATORY COMPANY !! Crappy people that harass their customers. Most employees don’t listen, understand or care about it’s customers. I have NEVER missed a payment and STILL have been harassed by VEROS. I’m sure they will be changing their name soon because of too many complaints.
These people have no heart.. My fiance and I have hit a rough patch and struggling really bad because the car we got has been having nothing but mechanical issues and constantly having to fork out money to repair it. This piece of s**t …
I called in a few days before my car note was due to cancel my automatic payment and schedule a new payment arrangement a week later because I couldn’t pay for. Unfortunately it wasn’t done correctly causing me to be overdraft and it look like I’m going to have to pay because I cant get someone to talk to me.
I’m fairly new with this company and so far everybody has been professional and helped me out as much as possible! Thankful, GRATEFUL, and BLESSED! 🥰 …
Don’t fall for them their best deal is never truly good
DO NOT USE THIS COMPANY. This is the absolute worst finance company. I have been waiting for over a month for a manager to call me back. Every time I call a rep. tells me she is in a meeting. I’m beyond pissed right now. The reps know absolutely nothing, but yet I still make my pymts. But, that is no more.
I was with Vero’s for 2 years and I have to say they helped me getting a car at 23% APR so if your desperate for a car loan and have zero to no credit they will “help”. I recommend you go else were if possible only because that type of …
New company for me , hoping for a great experience
Awesome company to have but they need to work on there customer service. The staff are kinda rude and they don’t give you a straight answer. I have asked for Records about repo payments and documents. I was told they were going to come threw the mail but got nothing.
Honestly the worst customer service I’ve ever dealt with in my life. I’ve been trying to make a payment for the last week and half and their phone lines have been down, you call and you get no dial tone nothing on the other end. I can’t pay …
Very helpful . Couldn’t be happier with them
Hi there, I just jumped in and dealt with’em, because I was a banker at home, thinking the new version of socially responsible they must never lend money unless the vehicle worth roughly 1.25% the amount financed, but seemed there was a …
Shoot no stars. You can settle a date to make a payment with one person, then another gets on the phone and cant settle anything with the other person (female). Got my truck repoed cause they cant keep their word and I’ve been keeping them …
Very helpful and on the ball of getting their customers the best rate
After buying my car I didn’t realize I would be charged another $800 for “insurance” and after showing I have insurance they said I would still have to pay off this 800 over the duration of my loan they said they cover your car for 6 months!! But I had my own insurance!!!!!
I currently have a loan with them and honestly I’m trying to refinance my loan through someone else. They are rude, they degrade you as a person and lack basic human Respect for others. They do not care what you have to say. They’ve …
I agree with all the other reviews .this company is very unprofessional. They really need to stop adding insurance to people who have insurance.. even if u send ure normal payment on time .they tend to charge late fees because claim ure …
THE Worts a nightmare rude disrespectful I won’t ever make business with them
A Dealership recently paid off my auto loan I had with them and it’s still shows the outstanding balance on my credit report I do not recommend this company please finance with someone else very unorganized no communication through themselves.
Paid my acct off back on July 30, 2018. It’s now October 23, 2018. They tell me it takes 60 days to show closed on credit report. I informed Carlos that it’s over 60days already. He said Oh, didn’t realize the date. That he will make a note of it. Still showing on my credit report as open.
I love this company, they are truly AWSOME. I read some of the other reviews but I myself have never had a problem with customer service or paperwork…Very helpful and polite and willing to help you. Thank you Veros for being a GREAT finance company.
I got a car loan because I had no credit at all but worked two jobs and was more than capable of making the payments even with a 22% APR . If you can afford it , this is a great company. if you are living barely paycheck to paycheck , don’t finance things .
NO STARS!!!
Worst finance company ever!! Will not recommend to anyone, if possible stay away. Their customer service is horrible and they do not care about their customers. …
Please save yourself a headache, my account goes from normal to hell in a matter of 12 hours.Do Not Do Business With Them.Im desperately looking to get out of this loan.Listen to the rest of us.
I’ve been treated fairly and respectful by all personnel. They financed me when no one else did. Also if I’m late on payments they work with me. The key to avoid any negative outcome is ” COMMUNICATION “!!! They have a job to do and may God bless All Veros Credit Employees.
Just what I needed, just when I needed!!!!
Thanks VEROS Credit to be there’re where I need your siñupport!
Veros treated me very well the understand when not all people are better off than others they have giving me the chance to purchase a vehicle which no one else would finance me all I can do is tell th thank you very much
I have never in my life dealt with a ride company such as this one. After not listening to a word I had said, this guy Chris, was the rudest costumer service rep I have ever encountered. Chris would not give me his last name when I asked he …
Never had a problem with veros credit. Those that have problems. Don’t pay on time or don’t feel like paying until after 3 months with late fees. Sad but true. My last payment will be complete on January 7th 2021 of next year.
Horrible customer service first I have to call like ten time for them to answer my call and when they do answer they take my info and then they say ok we’re gonna transfer you to customer service and then ten minutes on hold no one …
Do not ever do business with this company. They are completely rude and arrogant… I never made 1 late payment in almost 4 years and every time I talked to them they treated me with complete disrespect. And when I had my vehicle stolen they treated me as if I as a suspect… If u have a choice… go elsewhere!
Update as of May 23, 2019. I paid off my car May 1st. Was told I could come pick up my title in 15 days. I called at 15 days, just to confirm they received it. Was told I couldn’t come pick it up but it had to be mailed, I told the woman …
Do not recommend this company. Changed my billing due date without prior notification, or my authorization. Customer service reps and supposed managers are very rude and have different answer for the same question. Will be refinancing with another company, will no longer deal with their nonsense.
I have financed 3 cars in my life from different finance companies and this one here is the worst one yet. I dont recommend you to finance with them. They won’t help you in any situation instead they would take advantage to rip you off. I …
I am so proud to have them accept me to have my truck. This is a good company.
I’ve been towed by this company three times now, with exceedingly little information. I cannot get ahold of them, as every time I call the provided number, it disconnects. They apparently do not understand how autopay works, and have messed …
Veros helped me get into a new (new to me) vehicle, when I was left stranded and without a car. They made buying my mini cooper countryman a joy instead of a night mare. They approved me when no one else could or would. THANK YOU Veros Credit!
I’ve never been so frustrated with a company before. I almost never leave reviews but today finally crossed my threshold after all the b.s. that’s been adding up. In Aug, my card on file was breached & thankfully my bank shut it off. I …
My experience very quick and easy. Good experience
I just finished paying off my car with them. I was in need of more time and they worked with me by offering a defer payment option. I never had a problem with them. Interest was high but it was to be expected I didn’t have good credit.
One of the worst companies I’ve ever dealt with. If they’re are the only finance option for my next car, I’m walking out.
RUDEST employees!!!! not only JOSE LUIS was rude but so was this other lady that didn’t want to give me her name! worst customer service DO NOT associate with this company. STOP saying “further assist you” if you guys still have rude employees like JOSE LUIS and the other lady that didn’t give me her name.
Only issue I have with some of them is they talk over their customers and don’t no what active listening is… Best and most proactive employee they have is Angle! Angle is great and completely respectful of customers.
It’s good and happy to work with them on loan
Veros Credit are so nice and helpful. One time I had an issue with my payment and they helped me so much. They seem like a great business, because they respect their customers and give them a chance. Even when they mess up. Thank you, Veros Credit.
Never answer the phone, very hard to get to talk to a real person. They keep sending me emails and text messages to update my insurance when in fact was sent to them by my insurance company. I asked them to update and stop harassing me and …
Horrible people to be in business with. From the get go they were rude. I was a month behind and they came to pick up my vehicle. I had been calling them to make some type of arrangement so my vehicle would’t be repossessed and they would …
Recently financed a vehicle with Veros Credit. And… so far so good! It is hard to find lenders when you do not have the best credit. Feeling hopeful and grateful they can help me get a car I love.
Avoid this place by all means possible… look elsewhere. Extremely rude customer service people. Especially the one named Aurora who is outright nasty and has an attitude problem. The Manager Jeffrey is just as bad. They literally treat …
Veros Credit is awesome never herd of them until they helped me to purchased my vehicle at time when I taught my credit would not strong enough to fo so
I honestly don’t recommend anyone to make business with this company! They change you’re due dates without your consent. I called in to pay my car fully and I got screamed at that I couldn’t do that. They call you all the time harassing you …
Terrible customer service. I purchased a car 2 months ago, my first payment is almost due, but I still haven’t received my welcome packet. I called twice requesting a packet showing my total amount but they keep telling me I should be …
I have been a customer for 2 years, as long as you pay your payments on time you’d shouldn’t even have to talk to representatives, my payments come out auto draft and I call in randomly to check pay off but you can also get that on the web. …
Horrible unethical business practices.
Whoever owns this company and those who work there shouldn’t be surprised when bad karma hits them. …
One year ago, yesterday, I purchased a car in Las Vegas NV, and it was financed by Veros Credit in California. This company is amazing, caring, compassionate, and very knowledgeable. I feel very special to be in their hands. Thank you …
Veros was a good finance company i dealt with. Was always fair with me during my first time around paying off my car. Would consider dealing with them again soon when im ready to purchase another new car.
I have had such a positive experience with Veros Credit, so far. They are always understanding with me. I am almost done paying off my card. One month I fell down on my luck, and they helped me and the staff were very understanding and educated.
This company has been nothing but awful. There customer service needs to be worked on EXTREMELY. If you are just one day late, they will call you multiple times a day harassing you. I make all my payments online but they will still call and …
My experience with veros credit has been a positive one to this point. I’ve had to contact customer service with payment date changes and other issues. They’ve always been very understanding and helpful. Perhaps it helps to assume they’re going to be kind instead of anticipating a negative experience.
This Place Is A JOKE.
They’re Little Kids, They Keep Calling Me And When I Answer They Stay Quite Hahahah . …
this company has the worse service .. I surround the car kuz they sold me a work that doesnt work . Even the supervisor was thats what you get when you buy a used car.. well now they sold the car in auction , next to you know i keep …
Why can’t I pay my car bill in you official website!? It’s not working. Can someone tell me where to pay instead ? The official webpage was fine last month, I been using it for years now.
My experience at Veros Credit has been very positive. Every representative I have spoken too have helped guide me through the process. Also, they are giving me the chance to own a car… something I never thought possible. I would recommend Veros Credit to everybody because they are so helpful and understanding.
We will see how everything goes. High interest rate, but high risk takers, as you can see from the reviews. If your credit sucks, you need someone who reports to your credit, veros is a good choice. I look forward to working with them. I’m …
Great experience thus far and greatly appreciate the opportunity!
Very nice people and they get straight to business
Veros did an amazing job I was financed fast and was easy got the truck I wanted hassle free I would refer them to anyone that is looking thank you so much for your help in my new truck purchase
Never seem to answer the phone. Hung up on multiple times, by what I’m guessing is a technical problem and not actually the reps. But still, when you and the place you got the car from call and call and call to get no one on the line, it …
Worst company to do business with! All the employees are rude and never let the customer talk without them interrupting and over talking them. Not to mention we’ve paid off the car and still have not received a title they keep giving us the …
Worst finance Company ever, & worse Customer service rep (Norma)
I would give no stars if I could. This place lies. I made a payoff to get rid of this horrible company. They would not accept wire transfers, stated it had to be mailed to them. I have a confirmation that they received the payment. No …
I’ve been with Veros credit for about 2 months and so far they’ve been good. The only thing I didn’t like is that I got furloughed due the pandemic a week before my first payment was due. I called to see if they were offering any help and …
Horrible…the representatives have attitude and I have talked for my mom a couple times do to the fact that she’s been sick . And honestly their rude people and when you decide you have had enough and speak to them the way they do well it …
I would give this bank a -1 if I could. How do you mix up accounts? Save yourself a headache, an just go somewhere else. This company is unorganized and have a rude staff. Even if they ACCIDENTALLY tow your car, they will not fix the …
Fair transaction. They were able to lower my interest and cut 6 months off of my financed car.
Very friendly customer service have spoken with them a few times and every time they have been helpful and very nice.
I’m so very frustrated with this company. I owe $6k on my car and since my divorce I have struggled with paying it down. By the way it’s been 4 1/2 years already with a high payment of $571 a month, smh. At the time I was desperate. Anyway …
VEROS did a great job with my financing. DP was fair and the terms were exactly what i hoped for. Thank you VEROS.
I am shocked to see how many YEARS this company has been ran with zero professionalism. I mean after so many people giving them negative feed back you would think they would care just a little bit more. 9 years ago I heard the same reviews …
Worst auto loan company ever
Their reps are so rude every single time I call in.
Supervisor as well are not helpful at all . …
Awful place , staff are rude , hidden fees , they made me over pay on payments , only good thing I’ll say is that they accept low credit and paid back what they made me over pay in order to get my title released when I sold my car , don’t go through them unless it’s your last option with bad credit
This company has been super helpful and friendly from the start. I had bad customer service in the past so I was cautious with the first time a rep called me, but Veros credit has been great to me. My last experience with Benjamin was super …
The worst finance company to ever deal with Its impossible to try to Finish paying off the loan! Rude representatives and horrible customer Service they See youre down and will try harder to kick you down further
Thank you Veros Credit for making this work for me and my family! We badly need a vehicle!
Thank you for working with me and my bad credit. You are the best!
This has to be the worst loan company I’ve ever dealt with. If you’re even one day late they’re constantly calling as many as 10 times a day somedays. I know a debt is owed and needs to be paid but one or two calls is more than enough. I …
Buying a car is one of those life experiences that you never forget, I didn’t think it was gonna happen for me because of the poor financial choices I made in the past it was going to be an uphill battle towards that goal of getting a loan …
Here is a little words about my experience this was amazing they aprobé me at the spot without any hard time thank you guys to make my loan process easy clean and transparent with no hidden fees!!!!
Supe Happy and grateful
After all I paid and almost thru paying for my truck I get attitude from agent name Janet or Janice very rude asking me personal questions that have never been asked by any agent..Then the manager never came to phone to resolve the issue..I …
I am very up I got a call from them set up a payment plan they took my first payment and told me I would be receiving an agreement email 24-48 hours this was on a Friday and here I am a week later I never received my email and they haven’t …
Former employee of this Predatory Lending company it’s best to stay away.
Stay away …
I usually have the greatest experience with this company, but I have sent in 3 emails, I have tried calling it just puts me on hold and no one ever answers and the call ends. Every time you guys call I answer and the person on the other end …
I wish I would have read the reviews ahead of time. Only did one star because I had to. Other than the fact they’ll finance to you without a valid license this is the worst company I’ve ever dealt with. I’ve only had my car since end of …
Veros Credit is an awesome company. They make your purchase easy and are there for you at any time. Customer service is friendly and helpful. Helpful, honest and efficient, I would recommend them to anyone!
Fast, easy and good communication throughout the car buying process.
It was so easy to apply . Thanks to them I have my dream car and I’m building my credit . Super easy to make a payment or to get in contact with them .. super happy with them
Worst customer service I have ever dealt with in my life. I spoke to my customers the way they speak to theirs I’d be unemployed. Not once have I ever called and had a pleasant experience. They never note the account, the don’t call you …
I had a wonderful experience thanks for my beautiful new truck..🥰🥰🥰 …
This company is the worst I ever been with the representative are so disrespectful. They only care about the money they don’t care about how people are doing with this Covid. I would never Recommend this to anyone. You guys need to have …
Never have any issues with them, website is easy and you can make your payment there and see all of your past payments . but not able to get your pay off online and when I called the rep was a douche!
Great lenders , good experience, very helpful approved on the quicks,
I wanted to wait a few months before writing a review because of all the reviews I saw. Quantum auto in Escondido and veros actually denied me. I have no regular job no paystubs. I tried to get approved for an iPhone 11 and I didn’t …
The best will work with anyone they helped me when nobody else would
My husband has a loan with Veros Credit and unfortunately was already with them before we got married or else I would have had something to say in this (which we are making arrangements to refinance or find a different way to free ourselves …
We bought a car from a dealer who works only with this credit union and this is such an unfortunate that I haven’t checked the reviews before. We paid 2 payments on time manually and the 3rd payment was supposed to be automatically paid, …
Worst financing company ever, all the representatives are rude, impolite, inconsiderate, and they scam you. They take money without authorization all the time
So far so good, time will but all is well…
They approved my loan from a shady dealership that sold me a bad car. I put so much money into it in the last year I’ve had it; however, it still needs a new transmission. The car tugs so bad every three blocks or so. I care about my credit …
I had a great experience. I called and set it all up. Got there to test drive the car then signed the paperwork and drove of an Hr later. Windshield was cracked and replaced within a week! My calls were answered and CB were prompt, thanks again guys!
Excellent company!! I’ve had the pleasure of speaking to the Veros reps 2 times on the phone, my interview call and my welcome call. Both times the representatives were way more than helpful and friendly. Two thumps up 👍👍 Thanks Veros team! …
So far my experience with Veros Credit has been great. The customer service team is very polite and knowledgeable. Great follow through. Im so grateful they were able to finance me i needed a new vehicle for work , thank you thank you…
Veros credit is hands down the best credit lending company I have ever worked with. They truly are helpful, and understanding when no one would accept my credit score Veros did. They put faith in me as a paying consumer and got me approved …
Good company no hassle. Got me the car I wanted. Not needed.
Easy approval and cheap payment! Thank you for making it possible for my life to turn around and give me that chance!
Approved a loan for over double the value of the vehicle. Absolutely no communication whatsoever with loan agent I was assigned to. I’m actually convinced that they have shady dealings going on with the used car dealers. Everyone involved …
Absolutely worst credit company I’ve ever dealt with!!! Tried paying off my auto loan, it’s easier pulling teeth from a lion. They only except cash through money gram!!! And money gram puts limits on the amount you can send, which was less than the amount I was paying (of course).
the worst financing company i’ve ever dealt with. every representative i have talked with has been impolite, inconsiderate, rude and just unpleasant. all they are worried about is money. called to see when i would receive overpayment check, …
First off, it’s impossible to get a hold of anyone in this place.
They financed my first car purchase and once I refinanced with a better credit union they did not release the title of the vehicle. Finally I was able to get a …
Great Staff and easy process. Our Daughter was very proud of her vehicle .
everything is good , the only problem i had with them is they want to verify my address i sent them numerous things with my address but yet they kept asking for more.
Excellent Customer experience with Rep I spoke with. Very polite and courteous, and NOT just at the beginning to complete the purchase of my vehicle, but also a couple of months down the road when I needed to take care of a family emergency and requested a delay to make a payment. WOW!! Talk about understanding!! Kuddos to you guys
This is THE most ghetto financial institution I’ve ever worked with. Everyone with any positive thing to say was just grateful to get approved. Wait for what happens next! I’ve dealt with them for 3 years. I sacrificed and paid my loan off …
IF POSSIBLE I WOULD GIVE 0 STARS. BEWARE OF THIS COMPANY…THEY WILL OVERCHARGE YOU FOR EVERYTHING PUT MORE CHARGES AND CAN’T EVEN EXPLAIN FOR WHAT…I HAVE MET MULTIPLE PEOPLE WHO SAY THE SAME THING. THE OWNER NEEDS TO GET RID OF ALL THAT …
WORST COMPANY EVER!!!! I told them I was not working since I tested positive for covid and can only make a partial payment the guy was very rude and said they can’t do a partial payment that I must pay in full!!! They don’t care about …
This is the worse company out there please never use them, they are sketchy they have been getting over on me for 2 years. All my payments are not on my account. And my balance is still high after having my car 2 years, I called they are …
worst financing company i’ve ever dealt with. every representative i have spoken with has been impolite, rude and just unpleasant. called recently to have an issue resolved there was no urgency, no sympathy and never got resolved. i asked …
They were a big help. Especially because my English it’s not the best. They were very helpful and patient with me. Que dios los bendiga.
Don’t waste your time with these people, they try charging your card every week and then they don’t want to put back the money they took , instead they want to send a check instead of putting it back on my credit card horrible service
I just wanna thank Veros Credit, Because they Accepted my application when nobody else would so I’m very grateful and thankful that they’re working with me , so I recommend Veros Credit .
I don’t even have this company for any loans and they won’t stop calling me telling me I have a loan payment due. Like how is that even possible? Total scam
I absolutely love Veros credit they are the best you you got to believe me I love my experience don’t doubt go on down 😎😁😉 …
Veto’s Credit was very helpful and kept me informed and updated on my purchase of the Duramax upto and after I took possession. Their personnel were very polite and informed I was very pleased at the way I was treated.
They have been excellent in providing me a loan for a purchase of a pickup and I have had great customer service when I needed to speak with them and I have not had any problems when it comes to making payments with them.
So not so good of credit car shopping is a nightmare and thanks to veros credit dept and the awesome sales team atadvantage auto these guys worked hard to get me back into a truck fast and it was not easy at all but verbs got the loan I needed for a truck I wanted. I’m a happy driver again.
I’ve had the best experience by far with veros credit! Staff was friendly and helpful, the process was pretty quick and easy going. I was able to drive home with the car I wanted the same day! Definitely recommend 100%
If I get the automated “ sorry for your inconvenience please call customer service” ABSOLUTELY NOT! I am begging anyone and everyone to NEVER DO business with these people. I pay 640 a month with only 150 going towards my actual balance. I …
Easy and quick financing. Very helpful. I was approved through several credit companies but chose Veros because of the customer service. Very pleased. Most of the negative reviews I’ve seen were probably from people who didn’t pay there bill on time.
They helped me get a car with not the best credit! You guys are awesome thank you so so much god bless you all hapoy holidays
They were really helpful and nice people thanks to them i can have another chance to drive a really nice car again.
I had a surprisingly good experience with Veros Credit. I got approved when I didn’t think I had a chance. Planning on paying off my car in a year. I’ve since referred my 1st time buyer son to the lot hoping he’ll get approved through Veros …
Everything was great except I keep getting messages about insurance and I pay monthly every month so stop saying it’s not active please but everything else is super awesome.
So far so good! There is no pressure from them to set up your account for auto pay. I feel good about doing business with them.
So far best loan company I have dealt with. I appreciate Easy payments and fast service. Thank you Veros
This place is really bad I paid my car payment online it took 15 days for the payment to go through but for some reason they don’t see the payment until they mailed the check to the main office so now my payment was late they came in repo …
I was so happy to trade in the vehicle and have it paid off to stop dealing with these horrible people…but the nightmare is not over.
They gave the pay off quote to the dealer i was trading in the vehicle with and …
So far my relationship with Veros Credi has been a great experience! I switched from Einsurance & I couldn’t be more pleased as I’m saving money & i went from basic liability toI now having full coverage 👍🏻 I would highly recommend getting …
Veros Credit made my car buying experience seamless. I selected my vehicle and received an approval within minutes. I highly recommend Veros Credit for your next car buying experience!
Absolutely the worst business I’ve I’ve ever dealt with. Dishonest, untrustworthy, rude, heartless scammers. Not to mention, I’m sure the car dealer
Ship is in cahoots with this lender. After paying on time almost 2 in a row. for …
If I could give 0 stars I would. These people have no sense of compassion or moral standing. Debited a payment without autopay authorization leaving me and my family with completely no money. They only care about getting their check, no …
Worst finance company ever. I’ve had my truck for 5 months through them. Every single payment has been EARLY. No lapse in insurance. NOTHING that should effect my funding for the truck. I moved from Colorado to North Carolina to care for my …
These guys are rad and financed me on a vehicle with not the best of credit. Everyone I have dealt with has been very friendly, understanding, and helpful. Only complaint, when I checked my credit score today which is January the 5th of …
Great service, I am a very happy with them.
I got approved when I others don’t approve me or give me a chance.
I had a surprisingly good experience with Veros Credit. It was super fast, very …