Excelent servises for many years of supplying my cpap machine.
If they have a problem they call me to let me now otherwise they just send the suply every three month. No headches whattsoever. Good lob Verus Congratulations!
One of the most frustrating medical companies I have had to deal with. As a caregiver, I do everything in my power to make sure he gets everything he needs at all times… the documents requested and absolute run around he has received …
This company insists on badgering my husband to sell him CPAP supplies when he isn’t even one of their customers. They were told six months ago to stop bothering him, and they just started again this week. They are NOT his preferred supplier through his insurance and need to back off!
Amazingly Dysfunctional. Gave Excuse after Excuse why they couldn’t provide supplies. Blamed Doctor’s office and more. Previous supplier never had any issues. Eventually had to bail out and go to a different supplier after 7 months of …
This place is awful. Worked there for 3 years. Was good money until the new ownership this year and moving a lot of the business overseas which took all our good leads. Worst managed place of all time and worst culture. Leaving was the best thing to ever happen to me.
Worst customer service you’ll find anywhere. Haven’t bought supplies in over six months yet I’m still being billed monthly and I can’t even get someone on the phone to talk about it. Crazy can’t believe that someone’s running a business like this if you haven’t started do not use this company.
Your services are horrible. Nobody ever has the same answer as to why my cpap is not being given to me. Im given an appointment to pick it up and then its cancelled at the last minute. Im told you only ship it. Im told youre waiting on …
I placed 1 order in total for CPAP parts and I paid before the order was shipped using my credit card. I keep receiving the same bill over and over again for an amount I already paid. When calling their billing department they say that I am …
My Dad who is 68 has had a cpap machine for nearly 10 years. I was beside him when he received a call from a Verus representative, and they was asking him many questions about his CPAP, and his personal information about who his Dr. was,the …
Ive worked for verus healthcare through a temporary agency and i loved it. The pay was good , the job was easy besides ordering so many supplies for Patients but overall, it was a awesome company to work for. The hours were decent, and …
Wow, wanted to give you an update. This place is a nightmare when it comes to claims. As soon as I get this resolved I am done with this company, should have listened to my gut feeling and changed a long time ago, because i am dealing with …
These poor agents do not have a clue what they are doing. I had planned to become a new customer, but I’ve called them 3x and no one could manage to get me to the billing group to ask questions. Each time I would tell my story, they’d sit …
I am new to Verus as the company I got my CPAP from has now closed. I needed my compliance info from my machine for my employer (truck driver) and I had to drive an hour and a half here with my SD card to get it situated. The lady who …
Great experience the customer service agent was great to work with. Everything was fully explained and demonstrated to me. I would highly recommend them.
I’ve called three times in the past month about a bill and I’m told each time that my wait time is over 50 minutes. Outrageous! I can get in touch with Medicare faster than you. …
Returned my CPAP back in January of 2020 due to being billed fraudulently. Come September 2020 still getting billed for a CPAP I don’t have and the best part is they are still billing my insurance company!! Boy was my insurance company happy to find that out oh and so was the BBB!
Worst place that I have ever had to deal with! I was going to say it was the worst organization but there was absolutely nothing organized about this place. After trying to order a simple medical supply, it literally took me months and …
I would select a negative rating if I could. I spent close to two months trying to get them to fulfill my order. I finally had enough and went elsewhere. Horrible, horrible company. If this were the last place on earth to get medical …
Communication is terrible. They provide an email form, which simply results in a “secured message response” which says nothing except to call them. So what’s the point of the email form? Then, when calling the number they provided, all I …
Sitting here listening to my wife speak with Verus Healthcare. They were on speaker phone. Wife has had nothing but problems with this company. They keep sending the wrong supplies. Conversion finally came to what do I do , am I going to …
Called by them and told that I still had a deductible of $191 and some odd change, I gladly paid it and the charge appears on my CC, but still no CPap supplies the charge was placed on my CC on July 21st. They called me earlier this …
If I could give half star, I would. TERRIBLE company. You are required to pay patient portion in advance. Paid my portion, and five phone calls/complaints and a full MONTH later, the order still has not even shipped. …
The absolute worst bait and switch telemarketer acting as a healthcare company I have dealt with. One star is three times more than they deserve. They call continually and try to strong arm you into purchasing supplies. And if you do …
I can’t put zero so it is one. I have been trying to get a claim/billing corrected since May, every time i call no one wants to help. I just called again the fourth time today and the call went to sales and the gentleman didn’t give his …
This company is a frustrating headache to deal with. After they took over from my last supplier they doubled the price and reduced the amount of filters you get in each order. They would not stop pestering me with phone call asking me to …
I was billed for supplies and haven’t got anything for 8 months they keep charging me over and over month to month and I still have not got one package of supplies for my CPAP. I have been without supplies for 8 months and have no packaging …
Absolutely ridiculously , billing is a joke..I paid a $24.04 for a bill sent Oct 2019. They applied it to a unknown past due bill for 2018 I never knew existed. They say now I still owe $ 10.04 I was assured 3 years ago I would never have a …
If you like being on hold and listening to elevator music then Adapt is the company for you. Called and was put on hold for 45 minutes, then transferred to another number and on hold for another 1 hour and 20 minutes. Then wanted to get all the information again that they already have.
I chose to use Verus Healthcare because of a wonderfully helpful local representative that started me off with good information and a smile. After that, I have had absolutely horrible service with any question or problem of any sort and …
Several weeks ago, Verus called me (Luke in customer service) said they were sending me a new CPAP machine because I qualified under my insurance to receive the upgraded one to replace my old one. I informed them my old one stopped …
Outstanding support when I needed it! My CPAP machine quit working just 5 days before scheduled to leave on a cruise! A phone call got me to Angela who, understanding my problem, got me to Colin at “repairs” department. Colin troubleshot my …
Super slow to process anything, and will not contact you if you need to pay something for them to ship or update information – you need to be in contact with them and catch them in order to have it fixed. Normally takes months to get a …
One star because I had to choose one. Definitely need to offer negative numbers. Was receiving 2 or 3 calls a day with voice mails being left to order cpap supplies. Told them I didn’t need anything yet but if insurance would cover the …
My experience so far has been great. My former respiratory supplier stopped doing respiratory supplies and referred me to another place that didn’t call back and when they did they wanted me to pay full price and submit my own claim to the …
I could write a book on my experience with Verus. Long story short, it took me three months after returning the products because of billing issues to get my money back. Over a period of almost five months, I can only say I’m glad I never …
Terrible company!!!! Very rude. Did not do what is was supposed to do. When asked why my 400 dollars did not cover filters. I was told I did not order. Hmmm. Always sent the wrong size. But will call repeatedly for your reorder. Day and …
This company took over Classic Sleep Care and they’re a nightmare. Supplies never arrive on a consistent basis, they blame their problems on insurance, however, when I call my provider they inform me what I’ve been told is not true. Spoke …
This was a wonderful experience. The staff was very polite and caring and very knowledgeable. I would strongly recommend this company to anyone needing their service.
Absolutely ridiculous. I received a bill in August for 6 months prior. I have a primary and secondary insurance. I have never received a bill before as the multiple insurances cover everything. When I called I was told they had no record of …
I had my cpap supply contract bought by this company from my previous provider, and though they weren’t good, they were fantastic by comparison. I was bombarded with monthly calls to reorder supplies that have now moved into weekly since i …
Do yourself a favor and stay as far away from this company as possible!!! If you get refereed to verus for a cpap ask for another company immediately!!! Good luck trying to get ahold of a person in the u.s. for questions about billing and …
Marcie was fantastic. She went over everything in detail. Answered all 10,000 stupid questions I fired off and never missed a beat! I would highly recommend adapthealth.
Havent ordered or even used my CPAP in over a year got tired of knowing when i get supplies. Call me very often i stopped answering but no voicemail left. I. Never recieved last CPAP materials but was billed.
Karen was a wonderful expert and a great representative of your firm. She was thorough, knowledgeable, polite and a great listener. She should be the trainer of all of your field staff without delay.
I concur with the previous reviewers. I have been with this company for several years but all of sudden they get foreign operators who I can’t understand. I know my doctor sent all the info several times for a new cpap machine and Verus …
Siera, whom I saw for my new cpap machine, was very helpful and informative. It was an excellent visit which answered all my questions and I know I’ll succeed in adapting to my new equipment. Many thanks.
Edited to say that the two representative who reached out to me because of this review – both from AdaptHealth, Verus’ parent company – were very professional and helpful. I never heard from Verus specifically, and I stand by everything I …
Terrific appointment. Marcie was very friendly and lovely to work with. She answered all of my questions and very thoroughly introduced me to my machine and treatment.
I had Karen for my trainer and she was wonderful!! 👏 👏 😊 She took her time with me and made sure I was following right along with her step by step. She never made me feel rushed, or like I wasn’t keeping up with the information she was …
My only concern was that I did not receive the Zoom link for my scheduled session until a few hours before the appointment. However, I did receive the link in time and the virtual appointment was outstanding. I could not ask for better …
I have been getting my cpap supplies from this company for several years. I continue with them because I know no other company to work with. I have heated tubing they send the regular. Last year they used my debit card that I had no idea …
I got a CPAP machine at Adapt Health today. The technician, Marcie, was very personable, pleasant, and informative. I feel well pepared to start using this machine, and I feel reassured that it will be a positive thing for my overall health.
The staff was very welcoming and Thai was great! She really helped me feel comfortable and was very patient. She helped me find the best fit! Thank you, Thai
In and out with a ton of information. Thanks to Stephanie I felt like a pro leaving there with my sleep apnea machine. She went over every nook and cranny of the machine. She made sure I understood every aspect before moving onto the next …
My experience for my appointment from start to finish was a pleasant and very informative. Learning about my new machine was made very easy and I had any questions explained happily and with a smile. Great customer service!
The staff were very knowledgeable and helpful, taking the time necessary to ensure that the patient understood the machinery and how it worked. They are caring and compassionate.
Nice space, easy to find, quick and competent service and the person I dealt with not only was quite pleasant, they also knew just what I needed and made helpful adjustments to my CPAP so I believe it is going to be a very positive change for me!!
AdaptHealth is an excellent company provider for sleep apnea home assisted equipment. The unit is state of the art for home remedy equipment, AirSense11, which is a Wi-Fi system that has a lot of features to comfort your sleep during …
Extremely thorough explanation of equipment and how to use. Maria was being trained and nailed it. Extremely satisfied. And as for the machine, after 2 days of restful sleep, I could honestly say that I am glad I took this step for my health
Marcie was very helpful and efficient in her walk thru of the machine use, app use and schedule of when to clean and replace parts. It made it very easy to use when I got the machine home.
I came in from out of town in need of a humidifier tank for my cpap and they were super awesome in helping me get the piece so I can finally sleep! God bless them dearly!
Marcie was extremely thorough and lively while taking the time to show me the new equipment. She outlined the choices in a manner easy for me to understand. She really had to be this good or else I would have fallen asleep!!🙂 …
Office visit to pick up new CPAP went very smoothly. On time, no waiting, very knowledgeable and helpful technician Siera. She answered my questions and helped me solve an on going problem with the app for personal monitoring….life is good!
Stephanie was so knowledgeable and helpful while taking the time to ensure that I knew everything about the product I was receiving. She was patient and answered all my questions while also simplifying a lot of medical terminology and …
Fordson was one of the best people I’ve ever dealt with in a medical situation. He was patient, clear and took the time I needed to answer all my questions. Thanks so much and keep up the great, great work…
This company is messy and customer service is terrible. I am trying to send back cpap machine and they keep giving me the round around about sending me a return label to send there machine back to them. SCAM !!!!!!I have been on the phone …
If I could give the lady I talked to earlier 0 Stars I would. I’ve been a customer coming up on 5 years and in November my ResMed 10 failed. I talked to somebody who assured me I would get the ResMed 11 when I was eligible on January 11th …
I was Super happy with Marciel. She was very knowledgeable and pleasant. She showed me how the equipment works and how to maintain. She answered all of my questions and concerns. Thank you so much!!
Maria is great! She’s very friendly and does a very thorough job of explaining use and set up. She has you demonstrate everything and asks plenty of questions to make sure you understand before you leave the office.
Johnston office provides excellent, courteous informative service. Tai helped so much with new mask and all my questions. My second visit was just as helpful; if I could have hugged her, I would have!!!
Worked with Maria to get setup with a CPAP machine. Very pleasant overall experience. Super interesting to see the use of technology in sleep health via Sleep lab (images your face to recommend a mask) and the great machines available. …
Excelent servises for many years of supplying my cpap machine.
If they have a problem they call me to let me now otherwise they just send the suply every three month. No headches whattsoever. Good lob Verus Congratulations!
One of the most frustrating medical companies I have had to deal with. As a caregiver, I do everything in my power to make sure he gets everything he needs at all times… the documents requested and absolute run around he has received …
Maria was awesome and super informative.
This company insists on badgering my husband to sell him CPAP supplies when he isn’t even one of their customers. They were told six months ago to stop bothering him, and they just started again this week. They are NOT his preferred supplier through his insurance and need to back off!
Amazingly Dysfunctional. Gave Excuse after Excuse why they couldn’t provide supplies. Blamed Doctor’s office and more. Previous supplier never had any issues. Eventually had to bail out and go to a different supplier after 7 months of …
This place is awful. Worked there for 3 years. Was good money until the new ownership this year and moving a lot of the business overseas which took all our good leads. Worst managed place of all time and worst culture. Leaving was the best thing to ever happen to me.
Worst customer service you’ll find anywhere. Haven’t bought supplies in over six months yet I’m still being billed monthly and I can’t even get someone on the phone to talk about it. Crazy can’t believe that someone’s running a business like this if you haven’t started do not use this company.
Your services are horrible. Nobody ever has the same answer as to why my cpap is not being given to me. Im given an appointment to pick it up and then its cancelled at the last minute. Im told you only ship it. Im told youre waiting on …
I placed 1 order in total for CPAP parts and I paid before the order was shipped using my credit card. I keep receiving the same bill over and over again for an amount I already paid. When calling their billing department they say that I am …
Maria was thorough and helpful. Very clear
My Dad who is 68 has had a cpap machine for nearly 10 years. I was beside him when he received a call from a Verus representative, and they was asking him many questions about his CPAP, and his personal information about who his Dr. was,the …
Ive worked for verus healthcare through a temporary agency and i loved it. The pay was good , the job was easy besides ordering so many supplies for Patients but overall, it was a awesome company to work for. The hours were decent, and …
Wow, wanted to give you an update. This place is a nightmare when it comes to claims. As soon as I get this resolved I am done with this company, should have listened to my gut feeling and changed a long time ago, because i am dealing with …
These poor agents do not have a clue what they are doing. I had planned to become a new customer, but I’ve called them 3x and no one could manage to get me to the billing group to ask questions. Each time I would tell my story, they’d sit …
Tech did an Amazing job!
I am new to Verus as the company I got my CPAP from has now closed. I needed my compliance info from my machine for my employer (truck driver) and I had to drive an hour and a half here with my SD card to get it situated. The lady who …
Great experience the customer service agent was great to work with. Everything was fully explained and demonstrated to me. I would highly recommend them.
I’ve called three times in the past month about a bill and I’m told each time that my wait time is over 50 minutes. Outrageous! I can get in touch with Medicare faster than you. …
Returned my CPAP back in January of 2020 due to being billed fraudulently. Come September 2020 still getting billed for a CPAP I don’t have and the best part is they are still billing my insurance company!! Boy was my insurance company happy to find that out oh and so was the BBB!
Worst place that I have ever had to deal with! I was going to say it was the worst organization but there was absolutely nothing organized about this place. After trying to order a simple medical supply, it literally took me months and …
I would select a negative rating if I could. I spent close to two months trying to get them to fulfill my order. I finally had enough and went elsewhere. Horrible, horrible company. If this were the last place on earth to get medical …
Long wait time, but maria was great.
Communication is terrible. They provide an email form, which simply results in a “secured message response” which says nothing except to call them. So what’s the point of the email form? Then, when calling the number they provided, all I …
Richard was great. Patient, knowledgeable and professional
Sitting here listening to my wife speak with Verus Healthcare. They were on speaker phone. Wife has had nothing but problems with this company. They keep sending the wrong supplies. Conversion finally came to what do I do , am I going to …
Called by them and told that I still had a deductible of $191 and some odd change, I gladly paid it and the charge appears on my CC, but still no CPap supplies the charge was placed on my CC on July 21st. They called me earlier this …
If I could give half star, I would. TERRIBLE company. You are required to pay patient portion in advance. Paid my portion, and five phone calls/complaints and a full MONTH later, the order still has not even shipped. …
The absolute worst bait and switch telemarketer acting as a healthcare company I have dealt with. One star is three times more than they deserve. They call continually and try to strong arm you into purchasing supplies. And if you do …
I can’t put zero so it is one. I have been trying to get a claim/billing corrected since May, every time i call no one wants to help. I just called again the fourth time today and the call went to sales and the gentleman didn’t give his …
This company is a frustrating headache to deal with. After they took over from my last supplier they doubled the price and reduced the amount of filters you get in each order. They would not stop pestering me with phone call asking me to …
I was billed for supplies and haven’t got anything for 8 months they keep charging me over and over month to month and I still have not got one package of supplies for my CPAP. I have been without supplies for 8 months and have no packaging …
Absolutely ridiculously , billing is a joke..I paid a $24.04 for a bill sent Oct 2019. They applied it to a unknown past due bill for 2018 I never knew existed. They say now I still owe $ 10.04 I was assured 3 years ago I would never have a …
Marcie is an awesome and amazing person to work with
If you like being on hold and listening to elevator music then Adapt is the company for you. Called and was put on hold for 45 minutes, then transferred to another number and on hold for another 1 hour and 20 minutes. Then wanted to get all the information again that they already have.
I chose to use Verus Healthcare because of a wonderfully helpful local representative that started me off with good information and a smile. After that, I have had absolutely horrible service with any question or problem of any sort and …
Several weeks ago, Verus called me (Luke in customer service) said they were sending me a new CPAP machine because I qualified under my insurance to receive the upgraded one to replace my old one. I informed them my old one stopped …
Outstanding support when I needed it! My CPAP machine quit working just 5 days before scheduled to leave on a cruise! A phone call got me to Angela who, understanding my problem, got me to Colin at “repairs” department. Colin troubleshot my …
It was a great and friendly experience everything was explained to me very well
KELLY WAS VERY INFORMATIVE ABOUT THE NEW ASPECTS OF MY NEW RESMED MACHINE
Super slow to process anything, and will not contact you if you need to pay something for them to ship or update information – you need to be in contact with them and catch them in order to have it fixed. Normally takes months to get a …
Great customer service knew all of my Questions
One star because I had to choose one. Definitely need to offer negative numbers. Was receiving 2 or 3 calls a day with voice mails being left to order cpap supplies. Told them I didn’t need anything yet but if insurance would cover the …
I’ve currently been on the phone with the company…on hold mind you…for 45 minutes. …
My experience so far has been great. My former respiratory supplier stopped doing respiratory supplies and referred me to another place that didn’t call back and when they did they wanted me to pay full price and submit my own claim to the …
I could write a book on my experience with Verus. Long story short, it took me three months after returning the products because of billing issues to get my money back. Over a period of almost five months, I can only say I’m glad I never …
Terrible company!!!! Very rude. Did not do what is was supposed to do. When asked why my 400 dollars did not cover filters. I was told I did not order. Hmmm. Always sent the wrong size. But will call repeatedly for your reorder. Day and …
This company took over Classic Sleep Care and they’re a nightmare. Supplies never arrive on a consistent basis, they blame their problems on insurance, however, when I call my provider they inform me what I’ve been told is not true. Spoke …
Most efficient directions. From A to Z, covered all aspects of the new device. Pleasant, and very professional. Great place and great experience.
This was a wonderful experience. The staff was very polite and caring and very knowledgeable. I would strongly recommend this company to anyone needing their service.
Absolutely ridiculous. I received a bill in August for 6 months prior. I have a primary and secondary insurance. I have never received a bill before as the multiple insurances cover everything. When I called I was told they had no record of …
I felt that the training was very detailed, but explained well.
Maria was great and was very helpful learning the machine.
I had my cpap supply contract bought by this company from my previous provider, and though they weren’t good, they were fantastic by comparison. I was bombarded with monthly calls to reorder supplies that have now moved into weekly since i …
Do yourself a favor and stay as far away from this company as possible!!! If you get refereed to verus for a cpap ask for another company immediately!!! Good luck trying to get ahold of a person in the u.s. for questions about billing and …
My compressor did not work late at night and Thomas was here to fix it the next morning.
Marcie was fantastic. She went over everything in detail. Answered all 10,000 stupid questions I fired off and never missed a beat! I would highly recommend adapthealth.
Awesome experience very knowledgeable and took the tim to explain all the functions of the machine to me
Havent ordered or even used my CPAP in over a year got tired of knowing when i get supplies. Call me very often i stopped answering but no voicemail left. I. Never recieved last CPAP materials but was billed.
Karen was a wonderful expert and a great representative of your firm. She was thorough, knowledgeable, polite and a great listener. She should be the trainer of all of your field staff without delay.
I concur with the previous reviewers. I have been with this company for several years but all of sudden they get foreign operators who I can’t understand. I know my doctor sent all the info several times for a new cpap machine and Verus …
Siera, whom I saw for my new cpap machine, was very helpful and informative. It was an excellent visit which answered all my questions and I know I’ll succeed in adapting to my new equipment. Many thanks.
Amazing experience Very knowledgeable. 5 star VIP. Maria Hill is the best
Edited to say that the two representative who reached out to me because of this review – both from AdaptHealth, Verus’ parent company – were very professional and helpful. I never heard from Verus specifically, and I stand by everything I …
Maria we absolutely fabulous! Very informative, friendly and smart!
This was a good experience. Brian was very friendly and informative. I highly recommend.
Brenda , the respiratory therapist assigned to me was friendly, professional and knowledgeable.
Brenda was very knowledgeable, explaining everything in detail. Very professional!
I like all the info instead of reading all by myself. Maria was great 👍 …
Maria was excellent. She went over everything with me and answered any questions I had!
Terrific appointment. Marcie was very friendly and lovely to work with. She answered all of my questions and very thoroughly introduced me to my machine and treatment.
Maria was very knowledgable and answered all my questions and concerns about my new machine
She was VERY nice and extremely knowledgeable . Great personality and ON TIME
I had Karen for my trainer and she was wonderful!! 👏 👏 😊 She took her time with me and made sure I was following right along with her step by step. She never made me feel rushed, or like I wasn’t keeping up with the information she was …
My only concern was that I did not receive the Zoom link for my scheduled session until a few hours before the appointment. However, I did receive the link in time and the virtual appointment was outstanding. I could not ask for better …
The staff went out of there way to help me with fitting my equipment and showing me how to work it
very pleased with the service. Brian was very good explaining everything to me.
She was very nice and explained things very well! Thank you I was a bit nervous to use this but seemed to do very well.
Brian and Thai were wonderful! They made my first visit stress free. They were knowledgeable, friendly and thorough. Highly recommend!
Maria was very thorough and actually made me excited to try my cpap!! Can’t wait!!
Ty-Eisha was very helpful and went over everything with me and answered all of my questions, I felt very confident when I left!
I have been getting my cpap supplies from this company for several years. I continue with them because I know no other company to work with. I have heated tubing they send the regular. Last year they used my debit card that I had no idea …
I got a CPAP machine at Adapt Health today. The technician, Marcie, was very personable, pleasant, and informative. I feel well pepared to start using this machine, and I feel reassured that it will be a positive thing for my overall health.
The staff was very welcoming and Thai was great! She really helped me feel comfortable and was very patient. She helped me find the best fit! Thank you, Thai
In and out with a ton of information. Thanks to Stephanie I felt like a pro leaving there with my sleep apnea machine. She went over every nook and cranny of the machine. She made sure I understood every aspect before moving onto the next …
Very informative. My technician reviewed my new unit thoroughly and answered all my questions. It was a great visit!
Maria was very friendly and knowledgeable about sleep apnea she explained everything to me 5 ⭐🌟 thank you …
Maria was very helpful and taught me to use my machine with enthusiasm that was infectious.
She was very nice and made sure I understood everything before leaving.
Marcie was exceptional – very thorough, professional and quick to provide critical details.
Marcie was terrific providing needed service and a plethora of c additional useful information about sleep apnea and related equipment.
My experience for my appointment from start to finish was a pleasant and very informative. Learning about my new machine was made very easy and I had any questions explained happily and with a smile. Great customer service!
Maria was wonderful explained and showed me how to use everything and made sure i knew everything about the cpap machine before i left
Maria was great! She gave a thorough explanation of how to use the machine. I am completely happy with my experience
I have found them helpful and good on time delivery. I have always had phone answered. I have used them several years and do not plan on changing.
The staff were very knowledgeable and helpful, taking the time necessary to ensure that the patient understood the machinery and how it worked. They are caring and compassionate.
Nice space, easy to find, quick and competent service and the person I dealt with not only was quite pleasant, they also knew just what I needed and made helpful adjustments to my CPAP so I believe it is going to be a very positive change for me!!
AdaptHealth is an excellent company provider for sleep apnea home assisted equipment. The unit is state of the art for home remedy equipment, AirSense11, which is a Wi-Fi system that has a lot of features to comfort your sleep during …
Extremely thorough explanation of equipment and how to use. Maria was being trained and nailed it. Extremely satisfied. And as for the machine, after 2 days of restful sleep, I could honestly say that I am glad I took this step for my health
Marcie was very helpful and efficient in her walk thru of the machine use, app use and schedule of when to clean and replace parts. It made it very easy to use when I got the machine home.
I came in from out of town in need of a humidifier tank for my cpap and they were super awesome in helping me get the piece so I can finally sleep! God bless them dearly!
Marcie was extremely thorough and lively while taking the time to show me the new equipment. She outlined the choices in a manner easy for me to understand. She really had to be this good or else I would have fallen asleep!!🙂 …
Office visit to pick up new CPAP went very smoothly. On time, no waiting, very knowledgeable and helpful technician Siera. She answered my questions and helped me solve an on going problem with the app for personal monitoring….life is good!
Stephanie was so knowledgeable and helpful while taking the time to ensure that I knew everything about the product I was receiving. She was patient and answered all my questions while also simplifying a lot of medical terminology and …
Fordson was one of the best people I’ve ever dealt with in a medical situation. He was patient, clear and took the time I needed to answer all my questions. Thanks so much and keep up the great, great work…
This company is messy and customer service is terrible. I am trying to send back cpap machine and they keep giving me the round around about sending me a return label to send there machine back to them. SCAM !!!!!!I have been on the phone …
If I could give the lady I talked to earlier 0 Stars I would. I’ve been a customer coming up on 5 years and in November my ResMed 10 failed. I talked to somebody who assured me I would get the ResMed 11 when I was eligible on January 11th …
I was Super happy with Marciel. She was very knowledgeable and pleasant. She showed me how the equipment works and how to maintain. She answered all of my questions and concerns. Thank you so much!!
Maria is great! She’s very friendly and does a very thorough job of explaining use and set up. She has you demonstrate everything and asks plenty of questions to make sure you understand before you leave the office.
Johnston office provides excellent, courteous informative service. Tai helped so much with new mask and all my questions. My second visit was just as helpful; if I could have hugged her, I would have!!!
Worked with Maria to get setup with a CPAP machine. Very pleasant overall experience. Super interesting to see the use of technology in sleep health via Sleep lab (images your face to recommend a mask) and the great machines available. …