Valley Baptist Medical Center: Harlingen: South Tower
Hospitals are institutions offering medical and surgical treatment and nursing care for sick and injured people. The more beds a hospital has, the more … See more
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
THANKYOU TO THE PEDIATRICS WING IN THE EAST TOWER. . THEY TOOK CARE OF MY BABY. EVEN THOUGH MY BABY IS 16 YRS OLD SHE WAS TAKEN CARE OF AND ME AS WELL .. THANKYOU NURSES AND DR’S. . <3
Thank you to the staff of ICU Carol Gilbert Steve for taking care of Francisco Cruz the time that he was there and to the doctors Martinez narro your care
HORRIBLE E.R. STAFF, RUDE, UNPROFECIONAL, IRRESPONSIBLE, UNCARING, FILTHIEST PLACE EVER, DISGUSTING BED SIDE MANNERS, DNT HEAR PATIENT OUT, DO NOT KEEP YOUR VISIT PEIVATE, UNBELIEVABLY LONG AS WAIT TIME, THEN MORE AFTER YOUR IN A E.R ROOM. …
I spent 5 days in the VBMC, on the labor and delivery unit.I had the best possible care.All the staff were very polite and helpful.I’m very grateful for everything they’ve done for us.Thank you.
Robert Vaughn Walker — 1 starI WENT INTO THIS ER AFTER 30 YEARS HEARING IF YOUR EVER SICK GO HERE. WAS IN SEVERE PAIN AND WAS THERE FOR APRX 24HRS THEY RAN TEST PUT ME IN A ROOM THEN SENT ME HOME SAYING THEY CAN FIX ANYTHING IF IT’S NOT …
My mom got admitted to the E.R she is very sick and her phone is dead . She has no phone charger . I’ve been calling them just so I can find out she is ok . But they can’t even give me information on that Very poor service!!!!!!!
This has to be the worst hospital in town!!! You could be bleeding to death and you won’t be seen through the walk in emergency unless ur pulled in by ambulance u might be lucky.
Worst hospital ever!!!! My sister is 34 weeks pregnant and with a lot of pain we were there for 4 hours and was never seen by a nurse much less a doctor! We had to leave!
IVE NEVER MET SUCH COMPASSIONATE AND DEDICATED HEALTHCARE PROFESSIONALS IN MY 15 OF WORKING AS A NURSE. FROM THE ER STAFF AND DRs TO THE ICU AND MEDICAL FLOOR! Thank you for all that you do!
one of the worst hospitals in the RGV… Rude incompetent staff… fail to relay important info… separate you from your family w/o care… 3 family members were treated poorly and had to switch hospitals… spend the extra 15 minute drive to Brownsville Valley Regional where the er wait is 10 minutes tops…
Magnolia Grille makes you feel that you’ve left the hospital. Their linen table cloths and napkins, in addition to the great dishes, are a pleasant find.
Terrible place, my uncle was taken by ambulance unable to breathe. The receptionist turned him away and had him wait outside on a bench! What a terrible service!!!!!! SHAME ON THIS HOSPITAL, NO COMPASION. Turn away from this place
This hospital is in a great location. It is spacious and well kept. Probably the best facility south of San Antonio, though I suppose that might not be saying much.
Tried to visit a friend in the E.R. even when he requested me back there and the nurse said it was alright a security guard with a bug up his ass told me to go back to the waiting room. 0/10 will never visit again.
Worst place to call and get any information for your love one. I literally had to wait a long time to speak with someone and when I did I just got tranfered to a dead line. Honestly if anyone needs information just go to there instead it will avoid all the headaches. L
They take forever for everything. They supposedly ordered medicine and it wasn’t received until hours later. I had to constantly remind them. Service was horrible. The rns and lvns seemed as if they were trying to ignore me. And this was in the emergency room.
If I could give Zero stars I would. No one was professional there when I brought my daughter into the emergency care. Every nurse I talked to had horrible attitudes. Don’t recommend this place at all. Just a horrible experience.
Horrible staffing rude and unprofessional will call cps or Aps on you if thay feel disrespected never have towels or enough food to go around all people in hospital
If I could rate this place less than 1 star I would !!!!!! This hospital is just a bad place ! Not just in workers and the way they treat you ! But overall everything!!!!! How are you going to disconnect a baby girl !!!!!!!
Best service in the valley my wife had both our children here and the nurses or always soo polite and My family all agree and recommend this hospital over Harlingen medical anyday
While I cannot say anything good about admissions or the lack
of empathy with women going into preterm labor, I will say that the NICU UNIT ALONE deserves a 5 star rating, they were the most compassionate, caring , loving …
The entire 5 floor staff were great they attended my mother so well n today the second shift CNA was great with mom the only problem was the house keeping dept they did not clean the room all they did was take out the trash n mop beeing a …
Love the green team staff on the 5th floor, nurse Estella treated me like family and was always checking up on me. The care I received was the greatest!
I’m still in the hospital may 11th2019
I came in very sick and thanks to ICU I was a great experience getting better although cant say the same about 4th floor east tower I waited almost all day to …
Hi I was very surprised with service in er my daughter had a emergency csection on monday and was discharged on Wednesday at 1 and then we were leaving and about 2 hours later complaining of bad head aches and stomach pain so we called …
Nurse in NBICU has bad people skills. Disrespectful. She can break a policy for someone else in front of me but can’t help me. I don’t get how you can break a policy you clearly told me and then do it for someone else.
The noise level in the ICU is terrible There no filter You can hear about vacation dinner laughing You want the patience to get the best of care Why not in ICU Every room should have glass doors and windows I’m so disappointed Maybe if your love one here you feel the same DENISE Villarreal
Very slow service, everything blamed on Covid of course. Very in need of a facelift on this building. Fresh paint, power wash that nasty brick. Plant something on those bare flowerbeds.
Best doctors in Harlingen there in the ER thank you so much for your help and compassion I also want to thank my primary Dr Martinez a very good doctor and Dr Shekenberg in my eyes he is an intelligent doctor with compassion also Dr Nunnery …
My 17 year old son went to the ER for heart palpitations, later ruled out as an anxiety attack. Dr. in the ER after 2 hours had him admitted to the psych hospital in Brownsville by judges order. Totally ridicluous. Once he was seen in Brownsville, he was released immediately and told he should have never been taken there.
If your trying to see you wife or husband dont even bother showing up the security tooke 3 hours to take me up to my wife room left me in the covid infested lobby if vally Baptist ever has an outbreak of covid its there own employees fault the security is lazy i will never refer someone to valley Baptist ever again
Total incompetence and terrible service/support. No information from staff, conflicting information, rude nurse, and a billing department that is not knowledgeable or efficient at all. I would go miles out of my way to not go to this hospital!
Staff is rude and not at all helpful to patients families.
Doctors have horrible bed side manners.
No excuse for the the state of this hospital.
Also dirty.
Worst hospital….they dont know how to treat their patients. Still with the IV they took me out of the room and make me wait in the waiting area. They didn’t took in account anything I say to them….if they dont listen to the patient how they expect to help them. Labs and x-ray is not all…..worst experience.
I am at this ER now. EXTREMELY short staffed. No fault of the actual staff there are just no where near enough nurses. I waited two hours after the doctor came it to even start the treatment that he ordered. And then another hour and a half for the next treatment he ordered
My son went to the er for a cut , I later received a bill for $914 which stated as being for er visit. Paid it only to later learn that the er visit was $10,547 and this bill was for a Dr. I NEVER SAW! $11,000 for some cleanser and glue.
Terrible place..only interested in money!! A baby 3yrs old is fighting for her life and they wanted to take her off life support less than 24hrs after she arrived!! #FightForAriel #PrayForBabyBlue …
Had a good experience with my encounter with this lobby attendant she made my family and my self feel welcomed she was very helpful and had a good attitude would definitely recommend anyone that need answers she will try her best answer them keep doing what you doing MS. Elizabeth H.
The staff show zero interest and empathy to assist,and FNP administered an injection in my arm puncturing a blood vessel.After filing a complaint and being advised to come back in they wanted to charge me again. Yes,they wanted to charge me even though they caused my injury. I hate this place.
There for a wk. Had a massive stroke. No movement on left side but they let me go cause a rehab person said I walked 60 ft. Now at home can’t move. And no h er lp at home single m person and to y op if off I fell twice ad had a fractured …
spent 4 nights on the east wing 3rd floor, kidney stones, the service was very good i thought although i dont have anything to compare it with. the male nurse named marco was so full of information on urology as he was a nurse for a …
My Grandmother went into the hospital and was ignored, denied food, water and even iv fluids. I came in from out of town late and they had shut the door to hear room and turned the ac completely off, when i arrived i was pouring sweat just …
Im only giving it 2 stars because im hoping there is someone in the entire hospital that acts like a professional. The receptionist who answers the phone in Brownsville isca buckpasser, rude, lazy, unprofessional and needs a job without …
Food service employee 1 person Makes a difference and this person was rude grumpy not just myself but as well to other on my floor and a woman not mentionin names but in the er stole my money when I was in and out of blackouts I know who …
The most unfriendly people answering the phone THAT I HAVE EVER ENCOUNTERED. Registration and billing provide the same experience. Clearly workers here hate their job or know patients are just going to die anyway so why bother. Cold group of humans working here.
I could not be more pleased with the nursing care given to my husband today in the cath lab recovery area. Thank you. So glad we chose VBMC. And thank you Dr. Blake for your excellent care and Dr. J. Morales for the thorough information given to us during the consult.
My mother is 71 yrs old with a broken leg has not had surgery since 10/17. I might call medicare and Medicaid to report this. It feels like medical malpractice, I know she is old but she matters and she is in a lot pain.
Rude nursing staff. Very inconvenient for patient families to have to park far away because employees take up the front south tower patient pick up area which has a time limit of 15 min. Yet it’s fine for employees to park there during …
Horrible service they are never attentive my mother missed the times to take her medication she would be in pain for hours until the nurse remembered to giver her the medication even if she pressed the button for service it would take them an hour to come for her needs!!!! People need to be fired honestly
Went in for prostate surgery. From the very start when they called to preregister on the phone to when I left the hospital I was treated with the upmost respect and care.The nurses and aides were FANTASTIC. I had a choice of going to the Mcallen – Edingburg area hospitals or Harlingen. I’m so glad I chose VBMC!
I’m loving my stay here the food in the cafeteria is delicious only thing the coffee is cold but the food is amazing nurses are attentive physical therapy is awesome 😎 the doctors are heaven sent radiology and transport are so nice and …
Honestly the worst this is the first time I leave a bad review but how can they be so inconsiderate oh ok like she says she has 6 other patient but ma’am I went up to you multiple times and you have been on your phone and laughing away with …
This hospital is fine, all hospitals are a business which means they compete and try to do best, and all are very similiar, with the main difference being job pay and technology.. Since VBH has good technology, one of best stroke centers …
You don’t have good service when we call nurses stations to find status on a patient.no one answers the phone .I’ve been calling all morning and till now no one has answered the phone .I give u a zero on that .😢 …
Thank You VBMC East Tower 3RD floor for being a wonderful staff to my husband. You all were amazing and super sweet! I appreciate and am thankful to God that you guys were able to help heal my husband these past 4 days, it means everything to us! Thank you once again ❤
So my mother went in cause she was having respiratory problems since the moment she got there they did Not attend her right away so she had to wait in the lobby for about 1/2 an hour then they bring her in to her room and the room has no …
I wouldn’t even give this hispital one star. My grandmother was sent home from this hospital with pneumonia and gi bleeding and no antibiotics for it. They refused to do any more for her they basically said “take her home where she can be …
What a joke. My daughter in law had major surgery on her tibia and had metal plates and screws and the strongest pain medicine they would prescribe is Tylenol with codeine. Really?
My sister was nauseous and weak. Therefore, I took her to this hospital thinking she’d be in good hands. She was seen by Dr. Abel Montes that treated her horribly. While she was describing her symptoms he told her to hurry up. She was told …
Left my husband in emergency room on cot for 3 days, w only chicken broth to eat, I had to share bathroom with covid19 confirmed patients, and people handcuffed to wheel chairs! He has very low immune systemusystem, not good service at all!
I’ve been in cardiology wing three times over the last 6 weeks. Everyone was pleasant, caring, efficient and I never got any hint of anything other than caring…. …
76 year old in emergency fir over 14 Hours and the nurse tells me there no medical room and that his internal bleeding isn’t considered emergency room drs problem. Really???!!
For being a Christian hospital, they will be judged by God for blasphemy. If you are in pain or in need of any information about your spouse, do not go to this hospital. My husband had to call me in the middle of the night to bring him pain …
Belittling and condescending attitude by Doctor. Requested VA pain meds that VA TOLD them I would need 3 times. Waited 3 hours, asked 3 times. Finally forced to leave in order to get my meds. On Gabapentin, MED CANNOT BE STOPPED COLD …
The scheduling department is horrible at answering phone called, scheduling patience, and lack customer service ethics. They are rude and inconsiderate. My ENT referred me to the neurologist almost a month and a half ago, I kept calling no …
Went to ER thinking I could get some kind of help but all I got was a nurse practioner making jokes then saw another guy saying we don’t do MRI at this hospital u have to go to ur Dr n tell them to refer you for an MRI. Top it off I was …
I have a hard time getting anyone to answer the main line. This happens all the time! How are we to communicate to our family that are hospitalized??? Staff in Oncology is great, just very poor customer service/switchboard!
My mom was in the hospital for a bowel obstruction and got horrible service. They didn’t feed her until the day she got released. They have no communication between the staff and doctors. The night nurses was rude and hateful. She said it …
We cannot speak to the quality of other than the admissions and sixth floor but for those areas we appreciate the attentive, supportive and professional services we received. Absolutely top notch! Three days of professional support while my wife began her recovery from total knee replacement.
This is a horrible hospital! If I could I would give it a zero. My mother had knee surgery We were here for three days. Her doctor was great and surgery went well. But the Nurseing staff assign to my mother’s room. OMG Horrible!!!! Hell no …
I was taken to the emergency room for a finger laceration here. They did not have any empathy for my situation. The doctor came if you can even call him that, after 30 minutes of my thumb bleeding out, and said there was nothing that could …
I recommend making the drive to other hospitals in the valley, even for emergency situations because you will be here waiting FOR EVER only to be met with disorganized personnel with no bedside manners and no empathy even towards the little ones.
Never had a bad experience but yesterday my son (8yrs old) didn’t even see a dr. But they put him in a rm for about 10mins then took us to the results waiting area, then took him to a lil rm to do the swabbing for the flu & strep throat. & …
I will give them a two star rating because the valet parking was helpful. Registration was slow. The radiology receptionist was not at her desk when I entered and I waited five minutes for her to appear. After two hours of waiting, I left. …
My husband went in with a blood clot in his leg, pneumonia, and low sodium. They put him on Eliquis for the blood clot. They withheld his Flomax for five days and did nothing for the other problems. Five days later they discharged him …
The Dr.s, nurses and staff were very professional and supportive.
The rooms however need to be revamped. I was there several years ago and they look shoddy now and hard to tell if they’re cleaned well. The cardiac wings and …
This hospital is horrible. Just left the ER because my wife was in alot of pain. I understand it takes a long time to get scene, but we waited 4 hours until a nurse practitioner came in to see us. After waiting 4 long hours the nurse …
I wish there was a way you could lower the rating but Google only lets you rate the lowest one star. My overnight stay in the cardiology department started off mediocre until this morning. I am writing this review in the parking lot as I am …
Hello, just writing to the staff at the VBMC , giving quick open review on nurses and DR on how they can truly show there greet and meet to there patients when getting introduce with us, some could show really true dedication upon arrival …
Had to visit the ER during our winter texan experience and was very pleased with the level of care I received. Anyone who visits the ER and doesn’t expect to do some waiting is being overly optimistic. I was signed in promptly and seen …
My little cousin is currently fighting for her life right now at this hospital an less than 24hrs they want to take her off of life support!!!! We need your help to reach out to everyone an let this hospital know they are not allowed to do …
This place is such a disappointment. Everytime anyone in our family has been there in the past year, we’ve gotten terrible service. There is rarely a doctor to see you and when there is, they are the absolute worst. So unprofessional, …
Do not go here unless you are actually dying and have no other option – staff is incredibly rude and incentive. they will take advantage of you and run all kinds of needless test. My medical bill was $34k – for a UTI!!!!
I recently visit family and I can’t express enough how HOT the waiting area was on the 2nd floor in the back area. We had to hold the door with a chair to get some of that cool air in the room. I recommend for the hospital to add clear …
First one Dr says I can go home and then another one comes in and decides HE doesn’t want me to leave. . No communication between them. . Also the food is served cold and next day you get leftovers and I even got moldy peaches. . The nurses were amazing I can’t complain about them. .
I just want to be diagnosed correctly or referred somewhere.
But I keep having to go back to valley baptist because nothing is ever resolved and my symptoms are worsening. I understand your less likely to run test and …
I am giving them one star because talk about the worst hospital on earth. I went in for hypoglycemia incident and before I knew it I gave eight vials of blood. I also had to give a urine test which was hard with low blood sugar and the …
Very disappointed in 2nd floor micu!…doctors & nurse’s were very demanding when they wanted a answer to a very sensitive matter and almost like they didn’t care for the patient & family members once they got what “THEY” wanted to …
9/15/2020 the nurse that is supposed to be taking care of room 3356 is not doing her job .my wife had surgery yesterday and today has been in pain for several hours and asked the nurse for pain medication and up to 3:45 she hasn’t receive …
Horrible service.
I lost my son on 4/15/18 due to a miscarriage… When I arrived I had told them my water had broke and that I had heavy bleeding. The lady upfront was extremely …
I went in for a CT of my G-Tube
I was there 24 hrs with nothing to eat or drink and no GI Doctor kept getting lied to were gonna called the Dr.heard it like more than 20 times. I never got my …
Came in to ER to have PEG tube looked at we were told it might have gotten displaced/dislodged. What should have been an easy procedure (outpatient), my husband still remains in the hospital three days later with no food and all I’m being …
My daughter’s Dr. made an appt. for her to have a biopsy at 1pm on 10-2. When she checked in they said her appojntment was at 2pm. So she’s early right. The radiology waiting room cleared out with her syill sitying there. When she went and …
One of the worst Hospitals you can bring ur loved one to. Dr. Is out there eating and staff is laughing talking about sports and about what they did last night while my mother is screaming in pain and not 1 person has checked on her….We …
I’m only giving one star because I have to otherwise it will not let me write a review. Valley Baptist has got to be the worst hospital I’ve ever been to. My brother had a stroke and was airlifted there from CC. He was abused by their …
I went in because I was having a huge amount of lower abdomen pain.i had recently found out i was pregnant and was worried for the baby of course. I get there and the front staff is wonderful. However when I get to the back and wait I get …
First, for the sake of all who walk through the doors of this ER, there should be a thorough investigation of the policies and staff of Valley Baptist Hospital ER. I brought my father to the ER on Friday, 04/15/2016, at approximately 9:30 …
If I could give this facility 1/4 of a star I would. Unfortunately the patient care here has gotten worse as the years have passed. I was trying to get to the south tower tonight because my mother was staying by herself tonight and is …
This is simply the worst hospital in the valley. My wife who is pregnant went to the ER due to severe shortness of breather. We are waiting on a test to see if she has a life threatening issue. We can’t get results due to systems being down …
No matter what questions you have, they will always be rude, place you on hold for minutes. And hang up. (Because they are to busy with other clients) at Emergency Center. …
The RNs & LVNs on the 3rd Floor were compassionate and very attentive to me while I was in for gallbladder removal and my stay for throat trauma. Neilly is awesome! …
I’m actually Lidia, but don’t know how to change the google account. Terrible experience. Nurses were nice but doctor Hussain was careless and cut me off before I even listed my symptoms. I’ve never been so medically neglected. I wish I had not gone to this place.
I gave birth 3weeks ago 7/25/2018 to a very healthy baby girl. Although I wasn’t prepared to have a c-senction all the staff of nurses were very quick and helpful. The 3 nights I was their I had a Awesome nurse name Michelle she was so …
1/7/18
This is a horrible hospital! If I could I would give it a zero. My mother had knee surgery We were here for three days. Her doctor was great and surgery went …
My review is strictly on my experience with the billing department at Valley Baptist. I’ve been dealing with my situation for 5 months now. During my pregnancy I developed gestational diabetes and my Dr referred me to Valley Baptist for a …
Don’t see the point of temperature checks and questions at main doors if once in drs office all covid precautions are not taken. The waiting lobby at Dr. Rafael Villalobos office is ridiculously full and I have the photos to prove it. The …
Normally I have zero issues with the care I’m provided, but this stay has been very frustrating. The person at the nurses station takes HOURS to let my nurse know I need help. The level of neglect is astounding! It took 6 hours to get a pitcher of water!
A family member had surgery at VBMC. Coming from central Texas and with medical/HIPAA experience I found this hospital to be terrible. I would hate to be hospitalized there. Over the three days my family member was hospitalized there I saw …
Got here 1 o’clock it’s 2 o’clock for registration and they haven’t even called us and we’re still here sitting down people they came after us we’re called before us
Had a knee replacement in June. I was not given pain medication after surgery and was left in agonizing pain. I had to call the nursing supervisor for help, because the nurses did not respond. …
The hospital took care of my grandma for 4 days in ICU and 2 days in a regular room. They had so much respect and did all they could do for my grandma. The staff who helped my grandma where awesome great job keep it up! My family was with …
Horrible horrible hospital! I hope I never have to go here for anything serious because they are not equipped to handle anything other than the basic cold. Level of care is nothing compared to other hospitals. No one here has heard of …
My husband was in hospital for about a month plus 1 week. 4th floor, than 3rd floor then finally in patient rehab all in south tower. The staff were absolutely great and knew their job well. The only problem was the transport. My …
I gave birth to my son on 9/27/17, and the experience was horrible. Nurses taking forever, one nurse telling me she was gonna get me the epidural that night but it wasn’t until the next day. Another nurse after delivery telling me not to be …
If I could give zero stars I would. Last Monday, 2/15/20 my brother was admitted to the hospital after suffering a stroke. He was admitted to the Neuro ICU Sunday and was cared for by Nurse Albert during the day & another nurse at night. …
This place is a joke no where to park for outpatient services. The employees take all that parking. Then tell you to come at a time and the department is not even open yet.
I cant say enough about the wonderful staff. Came in through the emergency room with a fast heart beat something I have had for 45 years with never a cure/fix or diagnosed. I was seen fast and in a room where the ER doctor and nurses never …
Worst experience ever. I was taken to the Er via ambulance. I was rushed in and out of room literally. I was still attached to an IV and they had me sit in a waiting area for hours (while attached to an iv) the doctor spoke to me for no …
The East Tower 4th floor medical unit for adults. I brought my mother to ER Thursday they transferred her to 4306. The nurse Gracie and Jorge were wonderful. Friday when I went I was there all day from 9 to 6 no nurse came in they did not …
I can in for an MRI on Saturday…did not get it until Sunday…than was told to wait for results…waited and waited. Monday came…nurse said…oops we took the wrong test!! Got retested again and the nurse said…it will be quick…you …
Took my son to get medical attention and we were ignored not a single lab drawn just a oh he looks fine… even though I explained history still nothing … I don’t recommend this hospital at all … an additional note if you don’t like your job …
Never get to talk to a doctor in icu. Get different stories from nurses all the time. Dont treat you for covid. Just milk the insurance company’s and federal government for the $39000 for putting on a ventilator. Dont go there if you have covid. Go to a different hospital
I gave birth to my son on 9-9-2019 approximately 2 weeks ago,it is my 5th child and I’ve never experienced a hospital as in this one. I don’t know where to begin,it all felt like a bad dream wanting to just wake up from. There were so many …
I’ve never been a patient here because of their stories! Unfortunately my cousin got transferred here to their Covid unit! I’ve put in a complain for her! Let me just say this as a fellow nurse myself if you do not like your job if you do …
In the pre processing ER area I was accompanied by several little golden brown roaches. The nurse put a IV gauge that was to big in my hand. The bathrooms in the facility were dirty and had sinks barley hanging from the walls. This hospital …
If I could give it zero stars I would. My dad has been there for over a week. He said it’s dirty, food is cold, he was in clothes he came in for a week as they had no pajamas, no pillow, no TV. Itzhak now been 8 days and my family has …
Very sad day when u go to the emergency room in pain because of a ruptured hernia and u cot to lie on cause of the pain and they say they will get one and they don’t come back.
I was recently hospitalized for 3 days undergoing Radioactive Iodine Treatment and required to be under total isolation. My stay was so uncomfortable as the bed could not be adjusted to a sit up position, and they do not include a chair in …
don’t bring yourself or loved ones here. This hospital needs to be shut down. They have let my family down so many times. Nurses can’t tell the truth and sugarcoat the worst situations. These people don’t care about us. All they want is our …
My fiancee Rob was in ICU for approximately 1 month back in 2015. His ICU nurse Richard was exceptional. He treated my baby awesome, always compassionate and caring. During the entire time Rob was there he did not get any bedsores and …
Update 6/9/21 My husband was admitted for a total of 13 days here. On his first day, I only reviewed the hospital room…gave it one star. My opinion hasn’t changed you’ll see why as you continue reading. But, since he spent several days …
Recovery floor for Mom & baby was a bitter sweet moment. I didn’t like the nurse who told me & my mother that I had to get up & do everything for myself otherwise I wouldn’t progress at all while had a C-Section, most painful thing I went …
I was at your hospital for 3days for a fracture vertebrae. Just wanted to say , your nursing staff was amazing. They were very caring and attentive. I was on the 3rd floor in the east tower. Austin, Axel, and many women nurses helped me through those days. VBMC. should feel very blessed to have such amazing staff.❤
Hospital itself i give a 2-3 stars. Valley Baptist is of course known for its low income and no insurance patients. We all know it. Thats what kind of hospital it is so you cannot expect much from it. Now this is for the hospital as a …
I was in the Dr at valley baptist in Harlingen on August 24th with very high blood pressure and a fractured back. Everyone was properly masked up even the EMTs. Everything was super clean and everyone was super careful and very attentive. I …
Horrible service! My mom has been ready to be released for 2 days now and doctors are nowhere to be found. Cardiologist gave her the okay to leave but he left no medicine for her to take and now doctor is on vacation and my mom went in due …
I would never allow a family member to be inpatient at this hospital. Physicians are sending NPs to manage patients and not supervising.. They are not spending necessary bedside care time examining patients, addressing their concerns, …
From the moment we arrived at the drop off area at 5:30am to the moment my mom was wheeled into surgery she received the best of care. We were amazed at the friendliness and care of every single staff member including doctors, nurses, …
I personally want to thank VBMC for all their hard work to treat my son for his appendicitis. Thank you Kathy, Marissa, Karen, Cindy, Shirley, Mark, and Dr Lee for treating my son with the best care. It is something that me and him will …
I was there for having a gallbladder attack. I was in intense pain since 1am. I got to the hospital at 3:00PM I waited there in pain for about 6 hours just to find out I was never in the system. They had got my blood and forgot to put my …
My Mother was in your facility and died alone
No one bothered to call me for 7 hours just said who do you want to pick the body up. I didn’t even know she died. What kind of hospital is this?
My mother was hospitalized at VBMC for about a week. She was very close to having her leg amputated so I’ll start with that. The day that she was going into the Cath Lab to have an angioplasty, we had an RN by the name of Jaime Alvarado …
I wanted to write a review on Facebook but I had written one last time I was there but since I went back this past Sunday well I want to express my gratitude for the great service and care I received these past four days. …
I just can’t with the billing! Fully insured and being charged $1600.00 out of pocket for a mammogram. Yes. I asked for 3D Imaging as it’s 2021 and most hospitals this is the norm now and I have breast cancer In my family. Also guess …
As a patient, I myself had a bad experience. I chose to go to Valley Baptist because my Neurosurgeon is there. I was experiencing some problems which needed attention. Not only did I experience bad treatment but I witnessed it towards other …
This is a horrible hospital. They ignore the patients and the nurses are at the nurses station gossiping. My sister is in pain and asked the nurse for her pain medication 30 min before shift change. She never came back, she asked the next …
My nephew went to the ER due to a hand injury and unfortunately Dr. Bayat performed surgery on him. I cannot even begin to explain the nightmare this became. He gave him zero post op care. Zero! My sister went to his office pretty much …
DO YOUR RESEARCH! IT COULD MEAN YOUR WELLBEING & LIVELIHOOD! I am very upset on how your organization handled my care, my billing, and our interactions. I was there for surgery in Feb for a surgery and was forced to make some life changing …
I had surgery this week and after reading the reviews I was afraid of what I may experience. I pre registered the week before and that staff was attentive and courteous. The day of the surgery, I was told to go to the 1st floor to get a …
My mom was in the ER for low HR and dizziness. She has dementia and vertigo. They put her in an ER room with no call button!!
My mom asked for one but since she hadn’t gotten one until almost 4-5 hrs later …
Wish I could have negative stars on here. This disgusting place took my grandma away from me far too early. I may be going through the stage of anger in grief but it is very justified. It took the ICU FOUR WHOLE DAYS to figure out my …
This hospital Has the most stunningly incompetent pediatric floor I have ever encountered. Do not take your child there if they have allergies to food or possibly medicine. They almost killed my granddaughter by trying to feed her milk and …
Negative stars. This is the worst hospital. The majority of the staff is only there for a paycheck & have no compassion. There are only a handful that actually have a caring heart. An individual I know was admitted here & they were being …
Their visitation policy is the most inhumane thing to do to people, to now allow visitors Uber the age of 12 is Ridiculous. The denied my Mom to see her only granddaughters on Mother’s Day. It’s ridiculous!! People don’t take kids just to …
I wanted to have my mom moved to another hospital upon her being admitted. There were 2 nurses in the ER that were just awful. One even made me cry because of the way she spoke to me. I had been awake for 40 hours and trying to be there for …
We waited for my 82 yr old mother in the parking lot from 11pm till 630 Am, daddy was taken by ambulance at 1030pm and we took mom to the Hospital, they refused to let us go in via the one guest per patient rule, which sitting in the …
This has been one of the worst experiences. Most of the staff is uncaring, show little or no empathy much less compassion. The waiting is too long. Currently blood was drawn in the waiting area, short of wheel chairs for those that need it, …
i used to work here & the staff doesnt care about anything unless its inspection day !! they hire anybody not everything is 100% sanitized. & the way how my loved one ended up with so many bruises on her arm after i had said no STUDENTS …
My 17 year old daughter had a tonsillectomy Tuesday at Valley Baptist Brownsville, and I am so happy with the amazing customer service. My daughter suffers from anxiety, and everyone made her feel so at ease. I want to thank Orlando, …
I had an excellent experience here at Valley Baptist women center my mammogram was excellent Lynch and the people that helped me were E we’re Alma Erica Erica Anita and Maria very friendly helpful the best experience I’ve ever had.
For some reason the medical, housekeeping, etc personnel don’t clean up after themselves and or seem to like to do their job! I am very disappointed and appalled at the conditions and services my mother has and has not been provided there. …
My sister who is nonverbal and mentally challenged was starved for two days. The nurse aide said she was not aware my sister was not feed for two days and sense my sister had mittens on and was not able to feed herself, I would think the aide on two different shifts would notice.
Receptionist at valley Baptist night clinic very bad attitude got up on the wrong side of the bed she needs to remember no patient s no job she would be working at McDonald’s her name is Maria temp visited this place again to make a payment …
I went in for emergency surgery. I have no insurance, government assistance and don’t have a job. I was treated like any patient with insurance. Dignity, taken care of well and everyone was friendly. All went well. My family was there to go call the nurses personally. I was also a good patient. I was very pleased with it all.
Hubby had stroke in September, he was on the 3rd floor and the nurses were super attentive and patient, the doctors answered all of our questions and concerns, the level of care be received after his stroke was amazing, I highly recommend this hospital and their micro hospital in Weslaco , Tx for any of your emergency needs!
My mom had surgery and had a possible stay of 5 days. The first night I was allowed to stay. I am so thankful for the thoughtful care from everyone who entered her room. She was able to leave in three days. This group of health providers …
Walking into registration,you are ignored. You say good morning as an attention getter, person says morning and continues to ignore you.
After a couple of minutes you are finally helped without a smile though.
Labor and delivery. Worst place ever, vwry dirty and the staff were unattentive and in a bad mood all the time. 0 stars. The nurse checked my temp. And poke my tongue. Need improvement and hire new people.
If i could put zero i would. My grandmother had broken her arm and leg due to a fall. She came in because after getting a sling and knee brace she was experiencing pain and wanted someone to adjust them correctly for her since she felt them …
Highly disappointed in the patroll of valley Baptist. I am a recent new hire who has yet to get paid due to the fact the payroll is so unorganized and full of false promises. Would not recommend to on board here until the payroll department …
Disappointed in the payroll that valley Baptist uses. I’m a recent new hire and have yet to receive a paycheck.I’ve been promised for several days it will get deposited/mailed the next day and nothing has happened. I do NOT recommend working here until something is done with their payroll.
If I could take stars, I would. Your admin team should be ASHAMED of themselves. Valley Baptist Brownsville had some choice words for you all as well. My son needlessly sat in pain for 15 hours and all you all wanted to do was drug him …
VBMC in Harlingen provided excellent care to me during my recent stay. From the minute I walked into the ER, I was taken care of in a professional and timely manner. The staff, especially the nurses, were great. I will be highly recommending VBMC in the future.
Worse hospital ever. I have a family member there on 4th floor and yesterday found him hanging off the bed. When asked for a nurse to come help it took almost 15 minutes. When I have questions about medications or what is going on the nurse …
The staff at the emergency center took care of my daughter and me. She ended up having the flu, ear infection, and pink eye. The staff was accommodating and attentive. They prescribed the right medicine and got to take care of my daughter’s infection.
I had Surgery 11/18/22 and 11/20/22
I had the best set of nurses and physical in house therapist. They all should be commended on their kindness, caring during my stay. They made me feel like they …
I was just released after 6 days from a broken femur due to a crash. The first day I was put into a spare room with no TV or anyway to get ahold of a nurse or aide. I had to literally yell “someone please help me” for anyone to eventually …
On December 25, 2022, my baby was taken to Doctors Hospital At Renaissance emergency room due to having a high fever and being inconsolable. When we arrived my son was taken to a room very quickly due to having a 103.2 fever and high heart …
if i could, i’d give them no stars. one of the nurses started yelling at my mother and kicked her out. she spent the whole day there in the emergency room for someone to draw blood from my nephew. no one ever showed up, she asked one of the …
Worst experience ever in Valley Baptist Harlingen ER. My husband could barely walk and was told they don’t have wheel chairs and refused to try and find one. We were there a total of about 3 hours the bill was $18,011 all they sent was a …
My brother who served for our country for eight years was treated with upmost care. The 4th floor personal were awesome. Ana and Victoria were professional and knowledgeable. The rest of the people were caring and very attentive towards my …
The nursing staff in the NICU needs improvement. They are rude and not familiar with patient or patients needs. The hospital itself is dirty, the floors are not cleaned on a daily bases. There is no decent waiting room for patients to wait …
My Mom has been in ER since last night. They have no rooms available. I called tonight to check on my Mom. Was given an hour of run around. Was told she was moved to 3 rd floor at 5:30pm. They transferred me to the floor. The Nurse assured …
Zero starts if possible, got sent here because of the pediatric floor and clinic, yet we didn’t get seen after 3 hours of waiting, we opted out to go to another facility. …
The worker in the front (i think is name was Ricardo) was such a nice handsome fellow. he answered in a polite manner and gave me my information very perfectly to understand. Whatever your paying that man he deserves double that. He really …
We had several nurses but nurse Juan and nurse Akisha were the best!!! They would care and actually listen to our concerns. I did have a nurse that made fun of me for asking a question about cleaning a wound not sure what her name was I …
Last week on Friday my husband had a heart attack. We came to the ER and he was treated immediately and treated very well. We were told he would have a stent placed on Saturday. On Saturday we were told they do not do that on weekends and …
I’ve been coming here about every four weeks during my pregnancy for ultrasounds on the 6th floor with the Driscoll doctors and they are great! They always address any concerns or questions i might have. The entire staff, from reception to …
Here to help
Management is for the birds.
Terrible
Worthless
Good Service 👍 …
Wonderful staff and quick response
Rude and incompetent personnel that lack professionalism.
It’s okay.
The staff are very polite
Best care ever!
Very good customer experience
Been here for over three hours and still haven’t been seen
They take forever plus nurses are rude!!!!!
Worst than Valley Regional @ Brownville.
Very poor service
Best neuro/trauma care in ALL SOUTH TEXAS
ER Service is horrible.. Dr’s lack empathy.
They took care of my love one fast
ITS THE BEST HOSPITAL TO ME WITH THE BEST NICE SWEET ATTENTIVE NURSE STAFF.
Worst hospital, very rude ER service!!!! Very long waiting time!!! Will never go again. Harlingen medical center here I come!!!
horrible service. This hospital isn’t safe.
Place is bad certain staff is helpful. The other few don’t care n i have blood in my brain
Parking is so far away. No temperature was taken.
My baby had a fever of 103 waited in the lobby for 6 hours
Kind peple. Im going back if i need to thats for dang sure. Id trust them with my life.
If I could rate this place 0 stars I would.
Staff is disrespectful and don’t know how to do their jobs.
Hospital won’t provide a wheelchair worst hospital in this state
Incompetent Urgent care, providers are a joke.
Exceptional professional patient care hospital the best in South Texas Rio Grande Valley.
If I could rate this no stars I would they wouldn’t let me go back to the room with my wife poor decisions they make so rude
This is the best hospital in the area by far. They are patient focussed and have excellent facilities.
If I could give 0 stars I would.
Wouldnt define past experiences as positive
THANKYOU TO THE PEDIATRICS WING IN THE EAST TOWER. . THEY TOOK CARE OF MY BABY. EVEN THOUGH MY BABY IS 16 YRS OLD SHE WAS TAKEN CARE OF AND ME AS WELL .. THANKYOU NURSES AND DR’S. . <3
Thank you to the staff of ICU Carol Gilbert Steve for taking care of Francisco Cruz the time that he was there and to the doctors Martinez narro your care
From the time i walked into the ER to staying for three days wonderful care Thank you all.
It’s a hospital. Staff are excellent with patients and visitors. Haven’t had a problem, yet.
I got diagnosed with Hypertheorism and thanks to the doctors who took care of me currently I’ve been doing great.
HORRIBLE E.R. STAFF, RUDE, UNPROFECIONAL, IRRESPONSIBLE, UNCARING, FILTHIEST PLACE EVER, DISGUSTING BED SIDE MANNERS, DNT HEAR PATIENT OUT, DO NOT KEEP YOUR VISIT PEIVATE, UNBELIEVABLY LONG AS WAIT TIME, THEN MORE AFTER YOUR IN A E.R ROOM. …
Really nice hospital the staff is really nice and helpful
Place was terrible no communication between departments. The place is is outdated and doctor was incredibly rude.
I have been working here for a little over a year now and I just love it everyone is kind and sweet it’s just a great environment for everyone
Was told to come pick up my mother in law, waited over 2 hours from the time I arrived
If you want needless tests performed on you and a 30K+ bill. Come to this hospital.
If you want the worst attention..the worst care. you have found the place. Worst place ever.
I spent 5 days in the VBMC, on the labor and delivery unit.I had the best possible care.All the staff were very polite and helpful.I’m very grateful for everything they’ve done for us.Thank you.
I had the worse experience ever her at the hospital I never been in the er employees ever
Robert Vaughn Walker — 1 starI WENT INTO THIS ER AFTER 30 YEARS HEARING IF YOUR EVER SICK GO HERE. WAS IN SEVERE PAIN AND WAS THERE FOR APRX 24HRS THEY RAN TEST PUT ME IN A ROOM THEN SENT ME HOME SAYING THEY CAN FIX ANYTHING IF IT’S NOT …
Shouldn’t take 3 hours to see a nurse for pre-op when the waiting room is empty.
My mom got admitted to the E.R she is very sick and her phone is dead . She has no phone charger . I’ve been calling them just so I can find out she is ok . But they can’t even give me information on that Very poor service!!!!!!!
This has to be the worst hospital in town!!! You could be bleeding to death and you won’t be seen through the walk in emergency unless ur pulled in by ambulance u might be lucky.
Worst hospital ever!!!! My sister is 34 weeks pregnant and with a lot of pain we were there for 4 hours and was never seen by a nurse much less a doctor! We had to leave!
IVE NEVER MET SUCH COMPASSIONATE AND DEDICATED HEALTHCARE PROFESSIONALS IN MY 15 OF WORKING AS A NURSE. FROM THE ER STAFF AND DRs TO THE ICU AND MEDICAL FLOOR! Thank you for all that you do!
one of the worst hospitals in the RGV… Rude incompetent staff… fail to relay important info… separate you from your family w/o care… 3 family members were treated poorly and had to switch hospitals… spend the extra 15 minute drive to Brownsville Valley Regional where the er wait is 10 minutes tops…
The team made a tough situation easier. Thank you Dr. Schwarcz for taking charge and making a difference. You are an amazing doctor and friend.
Magnolia Grille makes you feel that you’ve left the hospital. Their linen table cloths and napkins, in addition to the great dishes, are a pleasant find.
Terrible place, my uncle was taken by ambulance unable to breathe. The receptionist turned him away and had him wait outside on a bench! What a terrible service!!!!!! SHAME ON THIS HOSPITAL, NO COMPASION. Turn away from this place
This hospital is in a great location. It is spacious and well kept. Probably the best facility south of San Antonio, though I suppose that might not be saying much.
Tried to visit a friend in the E.R. even when he requested me back there and the nurse said it was alright a security guard with a bug up his ass told me to go back to the waiting room. 0/10 will never visit again.
Worst place to call and get any information for your love one. I literally had to wait a long time to speak with someone and when I did I just got tranfered to a dead line. Honestly if anyone needs information just go to there instead it will avoid all the headaches. L
They take forever for everything. They supposedly ordered medicine and it wasn’t received until hours later. I had to constantly remind them. Service was horrible. The rns and lvns seemed as if they were trying to ignore me. And this was in the emergency room.
If I could give Zero stars I would. No one was professional there when I brought my daughter into the emergency care. Every nurse I talked to had horrible attitudes. Don’t recommend this place at all. Just a horrible experience.
Horrible staffing rude and unprofessional will call cps or Aps on you if thay feel disrespected never have towels or enough food to go around all people in hospital
If I could rate this place less than 1 star I would !!!!!! This hospital is just a bad place ! Not just in workers and the way they treat you ! But overall everything!!!!! How are you going to disconnect a baby girl !!!!!!!
Best service in the valley my wife had both our children here and the nurses or always soo polite and My family all agree and recommend this hospital over Harlingen medical anyday
While I cannot say anything good about admissions or the lack
of empathy with women going into preterm labor, I will say that the NICU UNIT ALONE deserves a 5 star rating, they were the most compassionate, caring , loving …
Worst staff ever. They wanted me to lay down on a bed that was covered in blood.
The entire 5 floor staff were great they attended my mother so well n today the second shift CNA was great with mom the only problem was the house keeping dept they did not clean the room all they did was take out the trash n mop beeing a …
Love the green team staff on the 5th floor, nurse Estella treated me like family and was always checking up on me. The care I received was the greatest!
I’m still in the hospital may 11th2019
I came in very sick and thanks to ICU I was a great experience getting better although cant say the same about 4th floor east tower I waited almost all day to …
Hi I was very surprised with service in er my daughter had a emergency csection on monday and was discharged on Wednesday at 1 and then we were leaving and about 2 hours later complaining of bad head aches and stomach pain so we called …
Had my baby girl at this hospital . Very impressed of how hard they work to make sure your experience is a good one. Nurses did great!
Nurse in NBICU has bad people skills. Disrespectful. She can break a policy for someone else in front of me but can’t help me. I don’t get how you can break a policy you clearly told me and then do it for someone else.
ER staff and South Tower 6th floor Staff rock!
The noise level in the ICU is terrible There no filter You can hear about vacation dinner laughing You want the patience to get the best of care Why not in ICU Every room should have glass doors and windows I’m so disappointed Maybe if your love one here you feel the same DENISE Villarreal
Very slow service, everything blamed on Covid of course. Very in need of a facelift on this building. Fresh paint, power wash that nasty brick. Plant something on those bare flowerbeds.
Best doctors in Harlingen there in the ER thank you so much for your help and compassion I also want to thank my primary Dr Martinez a very good doctor and Dr Shekenberg in my eyes he is an intelligent doctor with compassion also Dr Nunnery …
My 17 year old son went to the ER for heart palpitations, later ruled out as an anxiety attack. Dr. in the ER after 2 hours had him admitted to the psych hospital in Brownsville by judges order. Totally ridicluous. Once he was seen in Brownsville, he was released immediately and told he should have never been taken there.
If your trying to see you wife or husband dont even bother showing up the security tooke 3 hours to take me up to my wife room left me in the covid infested lobby if vally Baptist ever has an outbreak of covid its there own employees fault the security is lazy i will never refer someone to valley Baptist ever again
Nurses in ICU were fantastic and super ❤ caring.
Total incompetence and terrible service/support. No information from staff, conflicting information, rude nurse, and a billing department that is not knowledgeable or efficient at all. I would go miles out of my way to not go to this hospital!
Staff is rude and not at all helpful to patients families.
Doctors have horrible bed side manners.
No excuse for the the state of this hospital.
Also dirty.
Worst hospital….they dont know how to treat their patients. Still with the IV they took me out of the room and make me wait in the waiting area. They didn’t took in account anything I say to them….if they dont listen to the patient how they expect to help them. Labs and x-ray is not all…..worst experience.
I am at this ER now. EXTREMELY short staffed. No fault of the actual staff there are just no where near enough nurses. I waited two hours after the doctor came it to even start the treatment that he ordered. And then another hour and a half for the next treatment he ordered
My son went to the er for a cut , I later received a bill for $914 which stated as being for er visit. Paid it only to later learn that the er visit was $10,547 and this bill was for a Dr. I NEVER SAW! $11,000 for some cleanser and glue.
Terrible place..only interested in money!! A baby 3yrs old is fighting for her life and they wanted to take her off life support less than 24hrs after she arrived!! #FightForAriel #PrayForBabyBlue …
Had a good experience with my encounter with this lobby attendant she made my family and my self feel welcomed she was very helpful and had a good attitude would definitely recommend anyone that need answers she will try her best answer them keep doing what you doing MS. Elizabeth H.
The staff show zero interest and empathy to assist,and FNP administered an injection in my arm puncturing a blood vessel.After filing a complaint and being advised to come back in they wanted to charge me again. Yes,they wanted to charge me even though they caused my injury. I hate this place.
Always an issue with prescriptions and refills staff is not properly trained and they never pick up the phone.
There for a wk. Had a massive stroke. No movement on left side but they let me go cause a rehab person said I walked 60 ft. Now at home can’t move. And no h er lp at home single m person and to y op if off I fell twice ad had a fractured …
spent 4 nights on the east wing 3rd floor, kidney stones, the service was very good i thought although i dont have anything to compare it with. the male nurse named marco was so full of information on urology as he was a nurse for a …
My Grandmother went into the hospital and was ignored, denied food, water and even iv fluids. I came in from out of town late and they had shut the door to hear room and turned the ac completely off, when i arrived i was pouring sweat just …
Im only giving it 2 stars because im hoping there is someone in the entire hospital that acts like a professional. The receptionist who answers the phone in Brownsville isca buckpasser, rude, lazy, unprofessional and needs a job without …
Food service employee 1 person Makes a difference and this person was rude grumpy not just myself but as well to other on my floor and a woman not mentionin names but in the er stole my money when I was in and out of blackouts I know who …
The most unfriendly people answering the phone THAT I HAVE EVER ENCOUNTERED. Registration and billing provide the same experience. Clearly workers here hate their job or know patients are just going to die anyway so why bother. Cold group of humans working here.
I could not be more pleased with the nursing care given to my husband today in the cath lab recovery area. Thank you. So glad we chose VBMC. And thank you Dr. Blake for your excellent care and Dr. J. Morales for the thorough information given to us during the consult.
My mother is 71 yrs old with a broken leg has not had surgery since 10/17. I might call medicare and Medicaid to report this. It feels like medical malpractice, I know she is old but she matters and she is in a lot pain.
Rude nursing staff. Very inconvenient for patient families to have to park far away because employees take up the front south tower patient pick up area which has a time limit of 15 min. Yet it’s fine for employees to park there during …
Horrible service they are never attentive my mother missed the times to take her medication she would be in pain for hours until the nurse remembered to giver her the medication even if she pressed the button for service it would take them an hour to come for her needs!!!! People need to be fired honestly
Went in for prostate surgery. From the very start when they called to preregister on the phone to when I left the hospital I was treated with the upmost respect and care.The nurses and aides were FANTASTIC. I had a choice of going to the Mcallen – Edingburg area hospitals or Harlingen. I’m so glad I chose VBMC!
I’m loving my stay here the food in the cafeteria is delicious only thing the coffee is cold but the food is amazing nurses are attentive physical therapy is awesome 😎 the doctors are heaven sent radiology and transport are so nice and …
Honestly the worst this is the first time I leave a bad review but how can they be so inconsiderate oh ok like she says she has 6 other patient but ma’am I went up to you multiple times and you have been on your phone and laughing away with …
This hospital is fine, all hospitals are a business which means they compete and try to do best, and all are very similiar, with the main difference being job pay and technology.. Since VBH has good technology, one of best stroke centers …
You don’t have good service when we call nurses stations to find status on a patient.no one answers the phone .I’ve been calling all morning and till now no one has answered the phone .I give u a zero on that .😢 …
I have worked at Valley Baptist as a chaplain. It is not a perfect hospital system, but it is a system that cares for people.
For the first time ever I felt love and compassion and like they actually cared for me . Thank you for the hard work and the love !!
Thank You VBMC East Tower 3RD floor for being a wonderful staff to my husband. You all were amazing and super sweet! I appreciate and am thankful to God that you guys were able to help heal my husband these past 4 days, it means everything to us! Thank you once again ❤
So my mother went in cause she was having respiratory problems since the moment she got there they did Not attend her right away so she had to wait in the lobby for about 1/2 an hour then they bring her in to her room and the room has no …
I wouldn’t even give this hispital one star. My grandmother was sent home from this hospital with pneumonia and gi bleeding and no antibiotics for it. They refused to do any more for her they basically said “take her home where she can be …
What a joke. My daughter in law had major surgery on her tibia and had metal plates and screws and the strongest pain medicine they would prescribe is Tylenol with codeine. Really?
My sister was nauseous and weak. Therefore, I took her to this hospital thinking she’d be in good hands. She was seen by Dr. Abel Montes that treated her horribly. While she was describing her symptoms he told her to hurry up. She was told …
Left my husband in emergency room on cot for 3 days, w only chicken broth to eat, I had to share bathroom with covid19 confirmed patients, and people handcuffed to wheel chairs! He has very low immune systemusystem, not good service at all!
I’ve been in cardiology wing three times over the last 6 weeks. Everyone was pleasant, caring, efficient and I never got any hint of anything other than caring…. …
76 year old in emergency fir over 14 Hours and the nurse tells me there no medical room and that his internal bleeding isn’t considered emergency room drs problem. Really???!!
For being a Christian hospital, they will be judged by God for blasphemy. If you are in pain or in need of any information about your spouse, do not go to this hospital. My husband had to call me in the middle of the night to bring him pain …
Belittling and condescending attitude by Doctor. Requested VA pain meds that VA TOLD them I would need 3 times. Waited 3 hours, asked 3 times. Finally forced to leave in order to get my meds. On Gabapentin, MED CANNOT BE STOPPED COLD …
The scheduling department is horrible at answering phone called, scheduling patience, and lack customer service ethics. They are rude and inconsiderate. My ENT referred me to the neurologist almost a month and a half ago, I kept calling no …
Went to ER thinking I could get some kind of help but all I got was a nurse practioner making jokes then saw another guy saying we don’t do MRI at this hospital u have to go to ur Dr n tell them to refer you for an MRI. Top it off I was …
I have a hard time getting anyone to answer the main line. This happens all the time! How are we to communicate to our family that are hospitalized??? Staff in Oncology is great, just very poor customer service/switchboard!
My mom was in the hospital for a bowel obstruction and got horrible service. They didn’t feed her until the day she got released. They have no communication between the staff and doctors. The night nurses was rude and hateful. She said it …
We cannot speak to the quality of other than the admissions and sixth floor but for those areas we appreciate the attentive, supportive and professional services we received. Absolutely top notch! Three days of professional support while my wife began her recovery from total knee replacement.
This is a horrible hospital! If I could I would give it a zero. My mother had knee surgery We were here for three days. Her doctor was great and surgery went well. But the Nurseing staff assign to my mother’s room. OMG Horrible!!!! Hell no …
I was taken to the emergency room for a finger laceration here. They did not have any empathy for my situation. The doctor came if you can even call him that, after 30 minutes of my thumb bleeding out, and said there was nothing that could …
One nurse in Labor And Delivery Was Extremely rude stating “having a baby wasnt what you thought right”
Like excuse me do i know you?! …
I recommend making the drive to other hospitals in the valley, even for emergency situations because you will be here waiting FOR EVER only to be met with disorganized personnel with no bedside manners and no empathy even towards the little ones.
Very caring staff and especially wife’s nurse and nuerologist. Best hospital care we’ve seen.
Never had a bad experience but yesterday my son (8yrs old) didn’t even see a dr. But they put him in a rm for about 10mins then took us to the results waiting area, then took him to a lil rm to do the swabbing for the flu & strep throat. & …
I will give them a two star rating because the valet parking was helpful. Registration was slow. The radiology receptionist was not at her desk when I entered and I waited five minutes for her to appear. After two hours of waiting, I left. …
My husband went in with a blood clot in his leg, pneumonia, and low sodium. They put him on Eliquis for the blood clot. They withheld his Flomax for five days and did nothing for the other problems. Five days later they discharged him …
The Dr.s, nurses and staff were very professional and supportive.
The rooms however need to be revamped. I was there several years ago and they look shoddy now and hard to tell if they’re cleaned well. The cardiac wings and …
This hospital is horrible. Just left the ER because my wife was in alot of pain. I understand it takes a long time to get scene, but we waited 4 hours until a nurse practitioner came in to see us. After waiting 4 long hours the nurse …
I wish there was a way you could lower the rating but Google only lets you rate the lowest one star. My overnight stay in the cardiology department started off mediocre until this morning. I am writing this review in the parking lot as I am …
Hello, just writing to the staff at the VBMC , giving quick open review on nurses and DR on how they can truly show there greet and meet to there patients when getting introduce with us, some could show really true dedication upon arrival …
Had to visit the ER during our winter texan experience and was very pleased with the level of care I received. Anyone who visits the ER and doesn’t expect to do some waiting is being overly optimistic. I was signed in promptly and seen …
My little cousin is currently fighting for her life right now at this hospital an less than 24hrs they want to take her off of life support!!!! We need your help to reach out to everyone an let this hospital know they are not allowed to do …
This place is such a disappointment. Everytime anyone in our family has been there in the past year, we’ve gotten terrible service. There is rarely a doctor to see you and when there is, they are the absolute worst. So unprofessional, …
Do not go here unless you are actually dying and have no other option – staff is incredibly rude and incentive. they will take advantage of you and run all kinds of needless test. My medical bill was $34k – for a UTI!!!!
I recently visit family and I can’t express enough how HOT the waiting area was on the 2nd floor in the back area. We had to hold the door with a chair to get some of that cool air in the room. I recommend for the hospital to add clear …
First one Dr says I can go home and then another one comes in and decides HE doesn’t want me to leave. . No communication between them. . Also the food is served cold and next day you get leftovers and I even got moldy peaches. . The nurses were amazing I can’t complain about them. .
I just want to be diagnosed correctly or referred somewhere.
But I keep having to go back to valley baptist because nothing is ever resolved and my symptoms are worsening. I understand your less likely to run test and …
I am giving them one star because talk about the worst hospital on earth. I went in for hypoglycemia incident and before I knew it I gave eight vials of blood. I also had to give a urine test which was hard with low blood sugar and the …
Very disappointed in 2nd floor micu!…doctors & nurse’s were very demanding when they wanted a answer to a very sensitive matter and almost like they didn’t care for the patient & family members once they got what “THEY” wanted to …
PATIENT IS NOT A COVID19 PATIENT
It’s so upsetting when you have patients that family can’t visit which is …
9/15/2020 the nurse that is supposed to be taking care of room 3356 is not doing her job .my wife had surgery yesterday and today has been in pain for several hours and asked the nurse for pain medication and up to 3:45 she hasn’t receive …
Horrible service.
I lost my son on 4/15/18 due to a miscarriage… When I arrived I had told them my water had broke and that I had heavy bleeding. The lady upfront was extremely …
I went in for a CT of my G-Tube
I was there 24 hrs with nothing to eat or drink and no GI Doctor kept getting lied to were gonna called the Dr.heard it like more than 20 times. I never got my …
Came in to ER to have PEG tube looked at we were told it might have gotten displaced/dislodged. What should have been an easy procedure (outpatient), my husband still remains in the hospital three days later with no food and all I’m being …
FIRE LISA SALDIVAR! SHE GAVE AWAY HIPPA INFORMATION TO SOMEONE OUTSIDE THE HOSPITAL. SHE WORKS EITHER NURSERY OR LABOR & DELIVERY.
My daughter’s Dr. made an appt. for her to have a biopsy at 1pm on 10-2. When she checked in they said her appojntment was at 2pm. So she’s early right. The radiology waiting room cleared out with her syill sitying there. When she went and …
One of the worst Hospitals you can bring ur loved one to. Dr. Is out there eating and staff is laughing talking about sports and about what they did last night while my mother is screaming in pain and not 1 person has checked on her….We …
I’m only giving one star because I have to otherwise it will not let me write a review. Valley Baptist has got to be the worst hospital I’ve ever been to. My brother had a stroke and was airlifted there from CC. He was abused by their …
I went in because I was having a huge amount of lower abdomen pain.i had recently found out i was pregnant and was worried for the baby of course. I get there and the front staff is wonderful. However when I get to the back and wait I get …
First, for the sake of all who walk through the doors of this ER, there should be a thorough investigation of the policies and staff of Valley Baptist Hospital ER. I brought my father to the ER on Friday, 04/15/2016, at approximately 9:30 …
If I could give this facility 1/4 of a star I would. Unfortunately the patient care here has gotten worse as the years have passed. I was trying to get to the south tower tonight because my mother was staying by herself tonight and is …
This is simply the worst hospital in the valley. My wife who is pregnant went to the ER due to severe shortness of breather. We are waiting on a test to see if she has a life threatening issue. We can’t get results due to systems being down …
No matter what questions you have, they will always be rude, place you on hold for minutes. And hang up. (Because they are to busy with other clients) at Emergency Center. …
The RNs & LVNs on the 3rd Floor were compassionate and very attentive to me while I was in for gallbladder removal and my stay for throat trauma. Neilly is awesome! …
I’m actually Lidia, but don’t know how to change the google account. Terrible experience. Nurses were nice but doctor Hussain was careless and cut me off before I even listed my symptoms. I’ve never been so medically neglected. I wish I had not gone to this place.
I gave birth 3weeks ago 7/25/2018 to a very healthy baby girl. Although I wasn’t prepared to have a c-senction all the staff of nurses were very quick and helpful. The 3 nights I was their I had a Awesome nurse name Michelle she was so …
1/7/18
This is a horrible hospital! If I could I would give it a zero. My mother had knee surgery We were here for three days. Her doctor was great and surgery went …
My review is strictly on my experience with the billing department at Valley Baptist. I’ve been dealing with my situation for 5 months now. During my pregnancy I developed gestational diabetes and my Dr referred me to Valley Baptist for a …
Don’t see the point of temperature checks and questions at main doors if once in drs office all covid precautions are not taken. The waiting lobby at Dr. Rafael Villalobos office is ridiculously full and I have the photos to prove it. The …
Normally I have zero issues with the care I’m provided, but this stay has been very frustrating. The person at the nurses station takes HOURS to let my nurse know I need help. The level of neglect is astounding! It took 6 hours to get a pitcher of water!
A family member had surgery at VBMC. Coming from central Texas and with medical/HIPAA experience I found this hospital to be terrible. I would hate to be hospitalized there. Over the three days my family member was hospitalized there I saw …
Got here 1 o’clock it’s 2 o’clock for registration and they haven’t even called us and we’re still here sitting down people they came after us we’re called before us
Had a knee replacement in June. I was not given pain medication after surgery and was left in agonizing pain. I had to call the nursing supervisor for help, because the nurses did not respond. …
The hospital took care of my grandma for 4 days in ICU and 2 days in a regular room. They had so much respect and did all they could do for my grandma. The staff who helped my grandma where awesome great job keep it up! My family was with …
Horrible horrible hospital! I hope I never have to go here for anything serious because they are not equipped to handle anything other than the basic cold. Level of care is nothing compared to other hospitals. No one here has heard of …
My husband was in hospital for about a month plus 1 week. 4th floor, than 3rd floor then finally in patient rehab all in south tower. The staff were absolutely great and knew their job well. The only problem was the transport. My …
I gave birth to my son on 9/27/17, and the experience was horrible. Nurses taking forever, one nurse telling me she was gonna get me the epidural that night but it wasn’t until the next day. Another nurse after delivery telling me not to be …
If I could give zero stars I would. Last Monday, 2/15/20 my brother was admitted to the hospital after suffering a stroke. He was admitted to the Neuro ICU Sunday and was cared for by Nurse Albert during the day & another nurse at night. …
This place is a joke no where to park for outpatient services. The employees take all that parking. Then tell you to come at a time and the department is not even open yet.
I cant say enough about the wonderful staff. Came in through the emergency room with a fast heart beat something I have had for 45 years with never a cure/fix or diagnosed. I was seen fast and in a room where the ER doctor and nurses never …
Worst experience ever. I was taken to the Er via ambulance. I was rushed in and out of room literally. I was still attached to an IV and they had me sit in a waiting area for hours (while attached to an iv) the doctor spoke to me for no …
The East Tower 4th floor medical unit for adults. I brought my mother to ER Thursday they transferred her to 4306. The nurse Gracie and Jorge were wonderful. Friday when I went I was there all day from 9 to 6 no nurse came in they did not …
I can in for an MRI on Saturday…did not get it until Sunday…than was told to wait for results…waited and waited. Monday came…nurse said…oops we took the wrong test!! Got retested again and the nurse said…it will be quick…you …
Took my son to get medical attention and we were ignored not a single lab drawn just a oh he looks fine… even though I explained history still nothing … I don’t recommend this hospital at all … an additional note if you don’t like your job …
not good with communication with family and don’t offer when a patient needs even when they have good insurance ..
Never get to talk to a doctor in icu. Get different stories from nurses all the time. Dont treat you for covid. Just milk the insurance company’s and federal government for the $39000 for putting on a ventilator. Dont go there if you have covid. Go to a different hospital
I gave birth to my son on 9-9-2019 approximately 2 weeks ago,it is my 5th child and I’ve never experienced a hospital as in this one. I don’t know where to begin,it all felt like a bad dream wanting to just wake up from. There were so many …
I’ve never been a patient here because of their stories! Unfortunately my cousin got transferred here to their Covid unit! I’ve put in a complain for her! Let me just say this as a fellow nurse myself if you do not like your job if you do …
In the pre processing ER area I was accompanied by several little golden brown roaches. The nurse put a IV gauge that was to big in my hand. The bathrooms in the facility were dirty and had sinks barley hanging from the walls. This hospital …
If I could give it zero stars I would. My dad has been there for over a week. He said it’s dirty, food is cold, he was in clothes he came in for a week as they had no pajamas, no pillow, no TV. Itzhak now been 8 days and my family has …
Very sad day when u go to the emergency room in pain because of a ruptured hernia and u cot to lie on cause of the pain and they say they will get one and they don’t come back.
If you love yourself or your loved ones stay far, far away from this place. I wouldn’t send my worst enemy here.
I was recently hospitalized for 3 days undergoing Radioactive Iodine Treatment and required to be under total isolation. My stay was so uncomfortable as the bed could not be adjusted to a sit up position, and they do not include a chair in …
don’t bring yourself or loved ones here. This hospital needs to be shut down. They have let my family down so many times. Nurses can’t tell the truth and sugarcoat the worst situations. These people don’t care about us. All they want is our …
My fiancee Rob was in ICU for approximately 1 month back in 2015. His ICU nurse Richard was exceptional. He treated my baby awesome, always compassionate and caring. During the entire time Rob was there he did not get any bedsores and …
Update 6/9/21 My husband was admitted for a total of 13 days here. On his first day, I only reviewed the hospital room…gave it one star. My opinion hasn’t changed you’ll see why as you continue reading. But, since he spent several days …
Recovery floor for Mom & baby was a bitter sweet moment. I didn’t like the nurse who told me & my mother that I had to get up & do everything for myself otherwise I wouldn’t progress at all while had a C-Section, most painful thing I went …
I was at your hospital for 3days for a fracture vertebrae. Just wanted to say , your nursing staff was amazing. They were very caring and attentive. I was on the 3rd floor in the east tower. Austin, Axel, and many women nurses helped me through those days. VBMC. should feel very blessed to have such amazing staff.❤
Hospital itself i give a 2-3 stars. Valley Baptist is of course known for its low income and no insurance patients. We all know it. Thats what kind of hospital it is so you cannot expect much from it. Now this is for the hospital as a …
I was in the Dr at valley baptist in Harlingen on August 24th with very high blood pressure and a fractured back. Everyone was properly masked up even the EMTs. Everything was super clean and everyone was super careful and very attentive. I …
Horrible service! My mom has been ready to be released for 2 days now and doctors are nowhere to be found. Cardiologist gave her the okay to leave but he left no medicine for her to take and now doctor is on vacation and my mom went in due …
I would never allow a family member to be inpatient at this hospital. Physicians are sending NPs to manage patients and not supervising.. They are not spending necessary bedside care time examining patients, addressing their concerns, …
From the moment we arrived at the drop off area at 5:30am to the moment my mom was wheeled into surgery she received the best of care. We were amazed at the friendliness and care of every single staff member including doctors, nurses, …
I personally want to thank VBMC for all their hard work to treat my son for his appendicitis. Thank you Kathy, Marissa, Karen, Cindy, Shirley, Mark, and Dr Lee for treating my son with the best care. It is something that me and him will …
I was there for having a gallbladder attack. I was in intense pain since 1am. I got to the hospital at 3:00PM I waited there in pain for about 6 hours just to find out I was never in the system. They had got my blood and forgot to put my …
My Mother was in your facility and died alone
No one bothered to call me for 7 hours just said who do you want to pick the body up. I didn’t even know she died. What kind of hospital is this?
My mother was hospitalized at VBMC for about a week. She was very close to having her leg amputated so I’ll start with that. The day that she was going into the Cath Lab to have an angioplasty, we had an RN by the name of Jaime Alvarado …
I wanted to write a review on Facebook but I had written one last time I was there but since I went back this past Sunday well I want to express my gratitude for the great service and care I received these past four days. …
I just can’t with the billing! Fully insured and being charged $1600.00 out of pocket for a mammogram. Yes. I asked for 3D Imaging as it’s 2021 and most hospitals this is the norm now and I have breast cancer In my family. Also guess …
As a patient, I myself had a bad experience. I chose to go to Valley Baptist because my Neurosurgeon is there. I was experiencing some problems which needed attention. Not only did I experience bad treatment but I witnessed it towards other …
If i could give them 0 stars i would have. Nurse staff literally the worst and lazy. Do not go here
This is a horrible hospital. They ignore the patients and the nurses are at the nurses station gossiping. My sister is in pain and asked the nurse for her pain medication 30 min before shift change. She never came back, she asked the next …
My nephew went to the ER due to a hand injury and unfortunately Dr. Bayat performed surgery on him. I cannot even begin to explain the nightmare this became. He gave him zero post op care. Zero! My sister went to his office pretty much …
DO YOUR RESEARCH! IT COULD MEAN YOUR WELLBEING & LIVELIHOOD! I am very upset on how your organization handled my care, my billing, and our interactions. I was there for surgery in Feb for a surgery and was forced to make some life changing …
I had surgery this week and after reading the reviews I was afraid of what I may experience. I pre registered the week before and that staff was attentive and courteous. The day of the surgery, I was told to go to the 1st floor to get a …
My mom was in the ER for low HR and dizziness. She has dementia and vertigo. They put her in an ER room with no call button!!
My mom asked for one but since she hadn’t gotten one until almost 4-5 hrs later …
Wish I could have negative stars on here. This disgusting place took my grandma away from me far too early. I may be going through the stage of anger in grief but it is very justified. It took the ICU FOUR WHOLE DAYS to figure out my …
This hospital Has the most stunningly incompetent pediatric floor I have ever encountered. Do not take your child there if they have allergies to food or possibly medicine. They almost killed my granddaughter by trying to feed her milk and …
Negative stars. This is the worst hospital. The majority of the staff is only there for a paycheck & have no compassion. There are only a handful that actually have a caring heart. An individual I know was admitted here & they were being …
Took wife for mamogram. Not a bad experience. Wife does not agree because the machine felt like a visegrip.
Their visitation policy is the most inhumane thing to do to people, to now allow visitors Uber the age of 12 is Ridiculous. The denied my Mom to see her only granddaughters on Mother’s Day. It’s ridiculous!! People don’t take kids just to …
Blanca Gilbert, was an amazing person she went above and beyond for my daughter care and baby! Would recommend her love her spirit God bless her
I wanted to have my mom moved to another hospital upon her being admitted. There were 2 nurses in the ER that were just awful. One even made me cry because of the way she spoke to me. I had been awake for 40 hours and trying to be there for …
The nursing staff were great. Made my stay alot easier to cope with. Always there to lend a hand. Especially Rn Ruby. Thank you all very much.
We waited for my 82 yr old mother in the parking lot from 11pm till 630 Am, daddy was taken by ambulance at 1030pm and we took mom to the Hospital, they refused to let us go in via the one guest per patient rule, which sitting in the …
This has been one of the worst experiences. Most of the staff is uncaring, show little or no empathy much less compassion. The waiting is too long. Currently blood was drawn in the waiting area, short of wheel chairs for those that need it, …
i used to work here & the staff doesnt care about anything unless its inspection day !! they hire anybody not everything is 100% sanitized. & the way how my loved one ended up with so many bruises on her arm after i had said no STUDENTS …
My 17 year old daughter had a tonsillectomy Tuesday at Valley Baptist Brownsville, and I am so happy with the amazing customer service. My daughter suffers from anxiety, and everyone made her feel so at ease. I want to thank Orlando, …
I had an excellent experience here at Valley Baptist women center my mammogram was excellent Lynch and the people that helped me were E we’re Alma Erica Erica Anita and Maria very friendly helpful the best experience I’ve ever had.
For some reason the medical, housekeeping, etc personnel don’t clean up after themselves and or seem to like to do their job! I am very disappointed and appalled at the conditions and services my mother has and has not been provided there. …
My sister who is nonverbal and mentally challenged was starved for two days. The nurse aide said she was not aware my sister was not feed for two days and sense my sister had mittens on and was not able to feed herself, I would think the aide on two different shifts would notice.
Receptionist at valley Baptist night clinic very bad attitude got up on the wrong side of the bed she needs to remember no patient s no job she would be working at McDonald’s her name is Maria temp visited this place again to make a payment …
I went in for emergency surgery. I have no insurance, government assistance and don’t have a job. I was treated like any patient with insurance. Dignity, taken care of well and everyone was friendly. All went well. My family was there to go call the nurses personally. I was also a good patient. I was very pleased with it all.
Hubby had stroke in September, he was on the 3rd floor and the nurses were super attentive and patient, the doctors answered all of our questions and concerns, the level of care be received after his stroke was amazing, I highly recommend this hospital and their micro hospital in Weslaco , Tx for any of your emergency needs!
My mom had surgery and had a possible stay of 5 days. The first night I was allowed to stay. I am so thankful for the thoughtful care from everyone who entered her room. She was able to leave in three days. This group of health providers …
Walking into registration,you are ignored. You say good morning as an attention getter, person says morning and continues to ignore you.
After a couple of minutes you are finally helped without a smile though.
Labor and delivery. Worst place ever, vwry dirty and the staff were unattentive and in a bad mood all the time. 0 stars. The nurse checked my temp. And poke my tongue. Need improvement and hire new people.
If i could put zero i would. My grandmother had broken her arm and leg due to a fall. She came in because after getting a sling and knee brace she was experiencing pain and wanted someone to adjust them correctly for her since she felt them …
Highly disappointed in the patroll of valley Baptist. I am a recent new hire who has yet to get paid due to the fact the payroll is so unorganized and full of false promises. Would not recommend to on board here until the payroll department …
Disappointed in the payroll that valley Baptist uses. I’m a recent new hire and have yet to receive a paycheck.I’ve been promised for several days it will get deposited/mailed the next day and nothing has happened. I do NOT recommend working here until something is done with their payroll.
If I could take stars, I would. Your admin team should be ASHAMED of themselves. Valley Baptist Brownsville had some choice words for you all as well. My son needlessly sat in pain for 15 hours and all you all wanted to do was drug him …
VBMC in Harlingen provided excellent care to me during my recent stay. From the minute I walked into the ER, I was taken care of in a professional and timely manner. The staff, especially the nurses, were great. I will be highly recommending VBMC in the future.
Worse hospital ever. I have a family member there on 4th floor and yesterday found him hanging off the bed. When asked for a nurse to come help it took almost 15 minutes. When I have questions about medications or what is going on the nurse …
CNA Fannie is awesome. She’s down to earth, easy to talk to and listened any time I had a request. THANK YOU! …
The staff at the emergency center took care of my daughter and me. She ended up having the flu, ear infection, and pink eye. The staff was accommodating and attentive. They prescribed the right medicine and got to take care of my daughter’s infection.
I had Surgery 11/18/22 and 11/20/22
I had the best set of nurses and physical in house therapist. They all should be commended on their kindness, caring during my stay. They made me feel like they …
I was just released after 6 days from a broken femur due to a crash. The first day I was put into a spare room with no TV or anyway to get ahold of a nurse or aide. I had to literally yell “someone please help me” for anyone to eventually …
On December 25, 2022, my baby was taken to Doctors Hospital At Renaissance emergency room due to having a high fever and being inconsolable. When we arrived my son was taken to a room very quickly due to having a 103.2 fever and high heart …
if i could, i’d give them no stars. one of the nurses started yelling at my mother and kicked her out. she spent the whole day there in the emergency room for someone to draw blood from my nephew. no one ever showed up, she asked one of the …
Worst experience ever in Valley Baptist Harlingen ER. My husband could barely walk and was told they don’t have wheel chairs and refused to try and find one. We were there a total of about 3 hours the bill was $18,011 all they sent was a …
My brother who served for our country for eight years was treated with upmost care. The 4th floor personal were awesome. Ana and Victoria were professional and knowledgeable. The rest of the people were caring and very attentive towards my …
The nursing staff in the NICU needs improvement. They are rude and not familiar with patient or patients needs. The hospital itself is dirty, the floors are not cleaned on a daily bases. There is no decent waiting room for patients to wait …
My Mom has been in ER since last night. They have no rooms available. I called tonight to check on my Mom. Was given an hour of run around. Was told she was moved to 3 rd floor at 5:30pm. They transferred me to the floor. The Nurse assured …
Zero starts if possible, got sent here because of the pediatric floor and clinic, yet we didn’t get seen after 3 hours of waiting, we opted out to go to another facility. …
The worker in the front (i think is name was Ricardo) was such a nice handsome fellow. he answered in a polite manner and gave me my information very perfectly to understand. Whatever your paying that man he deserves double that. He really …
We had several nurses but nurse Juan and nurse Akisha were the best!!! They would care and actually listen to our concerns. I did have a nurse that made fun of me for asking a question about cleaning a wound not sure what her name was I …
Last week on Friday my husband had a heart attack. We came to the ER and he was treated immediately and treated very well. We were told he would have a stent placed on Saturday. On Saturday we were told they do not do that on weekends and …
I’ve been coming here about every four weeks during my pregnancy for ultrasounds on the 6th floor with the Driscoll doctors and they are great! They always address any concerns or questions i might have. The entire staff, from reception to …