This company is really aggressive in contacting patients to order lab kits. I did a mycotox profile last year and my dr ordered a follow up for me to complete/purchase at my leisure. Since the beginning of feb I’ve received multiple …
I have to give 5 stars to Lillie, as when I finally got my provider to change their settings so I could actually talk to Vibrant Wellness on a consult call, (which I don’t believe should be a thing; patients should be able to talk to …
I was very pleased with Vibrant’s testing choices. I received a very detailed report after doing the Gut test. I also scheduled a consult with Dr Lillie Luu Nguyen. She explained the results in detail and in a way I could understand. I will order more tests. This is a good company. Very professional!
Absolute worst ever! First it’s a terrible web site, not at all intuitive. Finally I tried chat, and waited 15 minutes for a response. Worthless! They just referred to the guide on youtube.
Cat (the RD I worked with) was incredibly knowledgeable as well as willing to answer all my questions thoroughly. I couldn’t be more impressed and pleased!
Sketchy operation. They are claiming that my insurance company sent me money, they have demanded that I send them said money or they will send me to collections. I have never received a bill, statement, invoice or anything of the like.
My dietitian was simply amazing!! so knowledgeable and helped me understand how and why I need to do what I need to do to feel better!!
worth it!! highly recommended!!!
Just felt like a number .. not a patient . Blamed on not enough people for their company and hiring new people..understandably..but very discouraging unfortunately.
I contacted asking for details on pricing and specific lab tests. Julie went out of her way to find and give me all of the information. Stellar service
I have issue with people who don’t respond to emails or phone calls. In a professional world, character matters. As a clinician, I have decided to use Cyrex lab moving forward.
I took a blood test for Corona antibodies on 4/23 in San Jose. paid in full. I was told that results will be emailed me in 2-3 days, it’s May 2nd…still waiting! tried to call the lab, no one answers the phone!!! very bad, a big disappointment.
working with Cat is always a great experience. Her passion and depth of knowledge are inspiring. I always learn something new. Just a great service and fantastic people.
Just had the pleasure of working with Mary Beth and very impressed with both her knowledge and ability to express it. Worked with this lab a handful of times so far and very satisfied each time.
The lab test results they gave me were way below or above the normal range for the most part. My doctor recommended to do the lab tests again the same day with another laboratory company and the test results were within normal range.
Horrific experience with this company. Labs lost my mums test result and then never followed up with us and have now disappeared for the weekend. Avoid at all costs.
Wonderful case review! Suzanne was fantastic, answered all my questions and suggested items that could be improved and also sent great resources! Thanks so much for the consult!
Where are the tests for COVID-19 testing IMMUNITY? Like Dr. Tom O’Bryan was raving about? IgG, IgM, IgA immunoglobulin testing? I was hoping to see all kinds of reviews on this… it was an excellent informative video on how to test for COVID-19 immunity… we need this in our medical system in Canada…
Another extensive, very helpful consult on food zoomers with Mary Beth! Always insightful, scientifically based information which allows for easy translation for Client. Thank you Mary Beth!
“My doctor ordered a food sensitivity test from vibrant. I noticed I would get itchy from eating certain foods. The doctor showed me the results from vibrant and we were able to eliminate the problem fruits and seafoods from my diet.”
Fast to respond to questions. Very helpful & knowledgeable staff. I have used several of their Wellness tests. I am very pleased with information given and the ease of use for my patients.
Tammy was a tremendous help with regard to my mold toxicity. She was also very compassionate and kind. My husband and I SO appreciate her help and expertise!
Exceptional clinical consult with Mary Beth Augustine. Such a wealth of knowledge and many clinical pearls in a short amount of time. I really appreciate these consults for helping to translate the data to practice.
The most comprehensive lab test I have utilized in the last 5 years. Excellent customer service and clinical staff. I would highly recommend Vibrant America!
I contacted chat for assistance updating my address. The back and forth was painfully slow … finally, I was left hanging for 8 minutes with no one checking in to let me know what the status was … I stopped the chat.
Once Again Cat knocked it out of the park. Covered everything on the testing succinctly, was able to give the big picture and go into the details on various aspects, even was honest when she didn’t know something vs make something up which is appreciated. Honestly some of the best clinical support I’ve had from a lab.
The Clinical Educators who help clients understand their testing results are very knowledgeable and caring. I learn so much when I have a phone conversation with them.
Suzette Garcia gave me an excellent review of my patient”s wheat and gut zoomer reports as well as helping me really understand a whole lot more. I am impressed by her and Vibrant’s support.
Suzette is so knowledgeable and full of clinical pearls. If you’re new to Vibrant testing, you’ll really appreciate her patience and understanding as you’re learning the tests!
Satisfactory on a clinical level. However will not give an itemized bill so insurance will not reimburse you. Be aware that you will pay the entire bill. There are other competent labs that will give you the proper documents for insurance purposes.
Just started using the company but a great experience so far. Could not be successful without Maybeth Augustine. Her passion and extensive knowledge is top shelve. Highly recommend and will look forward to diving in more.
They answered all of our questions and were very knowledgeable about the results. I know this because I have worked with other companies in the past and I know professionals in this field as well as people who pretend they know. Vibrant America is very professionally in all their departments
MaryBeth has brought enlightenment, encouragement, strategy and expertise in the arena of nutrition. Her personal testimony has been a resource to my struggles. I’m grateful tha Vibrant America has reliable team players. Thank you MaryBeth and VA.
Had an issue early on with allergens since moving here to the bay area and needed screening to see what has been causing issues for me – they handled my allergen test and gave me easy to access data for my physician to help me learn my sensitivities within only a few days. Good service.
Another excellent session with Team Vibrant! 🙂 Always Helpful and knowledgeable in explaining their tests and giving insight as to how best to use the results/interpretation with my patients! Thanks again!
Very Professional- quick results and very beneficial information gained through the testing. I especially loved Cat, a Clinical Dietitian who was amazing at explaining the tests and making recommendations for changes in diet and lifestyle! Thank you!
Con artists! They charged $4100 for TWO blood tests. We assumed this was a mistake, and contacted Vibrant America, who (without so much as asking any questions) casually offered the ‘Easy Pay Program’ for $50 per blood test. Our …
I have worked with 2 dietitians, a rep, and customer service at Vibrant America. All are wonderful! I am learning so much and have great confidence in the lab tests and the people behind them.
Love the innovative testing of Vibrant labs! They are cutting edge in the world of diagnosing GI tract challenges!
Thank you for making my job as a functional medicine provider easier …
Both the test and the subsequent consultation were very helpful to me. The test helped me to identify small changes that can help my body avoid allergens, and the consultation gave me some insight into a healthier way of eating. I can already see the benefits!
Vibrant America has been an amazing resource for my office and my patients. Their testing is state of the art and profoundly helpful with helping patients find the source of their symptoms. I’m a big fan.
In depth, informative testing with good clinical support. Abundance of detailed antibody markers to help discover the root cause of illness Vibrant also offers highly accurate COVID-19 serum antibody testing which has been helpful to my patient community.
I loved my meeting with Suzanne Barker. It was very informative and she helped me pinpoint the most important information to go over with my patient. Thank you suzanne!
Cat is a fantastic resource for providing detailed information on test results, taking time to educate on complex questions/topics, and has just a general friendly and professional demeanor. You can tell she enjoys her work and is passionate about helping patients and other professionals.
Suzanne at Vibrant is THE BEST!!!! She has incredible knowledge about supplements and nutrition, and has provided invaluable guidance for me along my path to the exceptional physical and mental well-being I am now experiencing!!!!
Vibrant Clinical Team is amazing. Working with Cat Simmons allowed me to fully understand the intricacies and nuances of Vibrants very detailed panels and how to relay that understanding to our patients. Thank you!!!!
I was greatly impressed with my consult.
Suzette spend as much time as needed to explain things, was very patient, and easy to talk to. I very much look forward to my next consult.
Thanks Vibrant America!
Totally impressed with this company for lab services. Full spectrum options and even all the advanced/complex testing that functional medicine and holistic health practitioners use, with extremely high accuracy and certification. Pricing is very reasonable, the support is top notch, and reports are fantastic. Highly recommend.
Fantastic products and customer service! I have worked directly with Courtney, Kyle and Suzette. All three have them are very knowledgeable, explain things well, patient and kind. Highly recommend.
Cat Simmons is simply awesome. Cat has helped me tremendously not only going through the results but through whole case histories and her expertise is incredible. She is down to earth and I consider her a friend. Big thanks Cat, you are a helping healer and part of my patients team. Dr. Steve Edling.
The review and follow up to the test results were excellent. The Clinical Dietitian was very efficient, courteous and knowledgeable. She provided good advice and reference information for me to review for various dietary needs.
Vibrant is a joy to work with whether it is choosing a test or interpreting the results. Working with their rep and clinical staff, they have patiently answered all my questions. I am looking forward our work together in the future.
The clinical dietitians at Vibrant Wellness are outstanding. Today I consulted with Mary Beth Augustine and she was extremely knowledgable and able to share scientific data with me to broaden my understanding. Thank you Vibrant for such valuable resources!
Always quick to get back to me! Kate P., Washington and others are professional and supportive. We are blessed to have people like them at Vibrant. It’s a great company!
If I could, I’d give Suzette Garcia, MSc, CN, Clinical Educator and Sales Liaison at Vibrant, 10 stars for excellence customer service! I was stressing out so much about a test my doctor recommended, because I really didn’t have enough …
Thanks to Suzette’s expertise, I now feel more comfortable and aware of the direction to take to improve my health based on a better understanding of my second set of lab tests. She was very helpful, knowledgeable, personable and insightful in her explanations of the recent lab work. I look forward to working with her in the future.
I had a great experience with Vibrant’s clinical team. She went over my micro-nutrient testing with me and was very detailed when reviewing my results. She explained what vitamins I am depleted in and provided good suggestions of types of supplements I should be taking.
This Lab Co has the widest selection of tests available I have seen. The prices are more than competitive.
I especially benefit from the consults that are provided for certain Labs that I …
I had the pleasure of having a consultation on one of my patients with Mary Beth at Vibrant America. Her knowledge is amazing and so is her way of explaining things. I highly recommend her.
Vibrant Wellness/Vibrant America is a cutting edge lab that provides superior testing capabilities to help practitioners successfully identify intestinal problems with the Gut Zoomer Complete, and food sensitivities/allergies with their …
Mary Beth Augustine and I had a very informative conversation and tutorial re: the results of my recent nutritional and food sensitivities lab work. Although I am still a work in progress, I am looking forward to our next scheduled phone contact. Mary Beth made me feel comfortable and not too ignorant with my questions.
The office I work at has been utilizing Vibrant America’s service for over a year, and they have been wonderful to work with. Their support team is the BEST! They are fast, efficient, friendly, and always helpful. They help make my job easier. Thank you, Vibrant!!!
Suzette was amazing at helping me to review and understand results from a wheat zoomer/leaky gut and food sensitivity panel for a complicated client. It was a great learning experience for me overall. She was patient and answered all of my questions and even provided follow up email information for me. Thanks Suzette and Vibrant!
Getting feedback and tips from Marybeth at Vibrant America has been a crucial part of rethink my diet and maintaining my health. My diet was not horrible but was still affecting my health. Talking to Marybeth helped me figure out what small …
I just consulted with Cat Simmons this morning. As always, she is exceptional in her knowledge and willingness to go above and beyond to make sure she gives you the most comprehensive and up-to-date information regarding the patient’s lab …
The complimentary clinical lab review consult with Mary Beth was phenomenal!!! She helped make all the complex lab report topics so understandable and gave insightful action items for each notable result. I can’t believe they offer those incredible consults for free!! 🙂
Takes along time to get your lab results back . They received my lab test on Feb 16, and I was told my results would be back by March 3rd, now I’m being told March 5th. Please find someone else to do your labs with, they can no handle the amount of labs they receive . For some of us these labs are a life and death type of situation .
As a functional medicine provider I have enjoyed the experience and specialty tests with Vibrant. The dietitians who meet with practitioners and clients, esp Suzanne from Texas, is so warm, caring and doesn’t hesitate to send resources to …
My experience with Mary Beth at Vibrant America was simply amazing. She went above and beyond interpreting a patient’s lab results. She is thorough, knowledgeable, and provided recommended treatment protocol, as well as numerous supporting articles via. email. She is a gem!
I just started incorporating Vibrant America testing into my practice and I’ve been blown away with the incredible amount of useful information their tests supply. Plus, the cost is so reasonable for that amount of info. The staff and reps …
Vibrant America has launched incredible testing kits whose results and data are helping practitioners go the extra mile to achieve clients’ BEST HEALTH. The education team at Vibrant is knowledgable and help us understand the new formats …
Thank you Vibrant Labs for providing great food sensitive testing. As well as wonderful customer service by providing a nutritional counselor/dietitian to help understand the results. Greer McGuiness was a wealth of information and help.
I had a very positive experience during my one-hour consultation with Suzette to review lab findings. We reviewed the results of a comprehensive list of blood and urine panels. Suzette was knowledgeable, thorough, and professional. Her …
I had an INVALUABLE one-on-one consultation with Ms. Mary Beth – a lab specialist at Vibrant – and am truly grateful for the opportunity! Her genuine concern to help me through providing insight regarding the results was not only profound, …
The Customer support aspect was very good- they scheduled our consult with the clinical team quickly and were on time. The clinical consult was very general and not did not provide any information that was not already in their report, or …
The clinical team and RDs at Vibrant are an indispensable part of this company. As a clinician in a functional medicine practice, I would be lost without them. I learn so much from each consult and each provider as they help me interpret functional medicine testing and come up with a plan for my patients. Thank you!
Not only does Vibrant Wellness testing provide very valuable information to clients, they also offer an incredible lab results session to practitioners and their patients. These sessions are invaluable. I’ve had the pleasure of working …
Dr. Suzanne Barker has truly been a God sent in my life. Her wealth of knowledge has helped my Lupus SLE to remain in remission. Because of her guidance and protocols with the right supplements after my Vibrant Labs came in, my journey to health and recovery has only grown. Her compassion is unmatched and I trust her beyond measure!
Always provide great clinical support. Suzette Barker has been a tremendous help in understanding the physiology behind the labs and offers great communicative strategies on how to incorporate diet and lifestyle management to better serves our clients. She has been nothing short of amazing. Will continue working with her.
Me and my husband have changed our diet and felt improvement and on a healing path thanks to Vibrant America testing.
Clinicians are very knowledgable, especially Mary Beth. They look at you as a …
Vibrant Wellness has been amazing with both their tests and the level of customer service. My wife has taken their tests twice now and both times the level of information she received was above-and-beyond. The people she’s spoken there – …
I have had a great experience with Vibrant America thus far. My direct primary care practice recently began offering food sensitivity testing for patients who want to take a deeper look into their overall health. Mary Beth, one of their …
Reports were comprehensive. The nutritionist, Adair Andersen, was knowledgeable and assisted me in being able to Zoom with her. She explained page by page and took extra time if I had questions. She validated the way I am feeling and …
The consult was very thorough and professional. We were not able to finish reviewing results during the first appointment, so Suzette scheduled another hour a week later. I learned a lot and was able to have all my questions answered. I will definitely use Vibrant for further patient testing.
My kit has been marked received for well over a week with no contact from this company. When I tried to use the customer service chat, I waited for a long time with no response there either. If you call, they seem to not understand what you …
Every time I have contacted Vibrate America / Wellness for support, they have always been super helpful and very quick in their response time. Even when they have needed to do further research to answer my questions, the information is always received in a timely manner.
I’m really glad my doctor ordered my lab work through Vibrant. The free follow up phone consultation with their nutritionist, Suzette Garcia, was extremely helpful. She listened carefully to my questions about the test and my diet and …
The home office staff at Vibrant America has always been quick to respond and very helpful. I love using the Live Chat feature because I can get answers super quickly!! I highly recommend using the Live Chat when you’re busy and cannot be …
Mary Beth is absolutely phenomenal!! She is a wealth of info and has so much great wisdom and advice to share about gut-healing. I love interpreting Gut Zoomer tests with her! 🙂 …
I just finished working with Suzanne Barker and one of my own clients, we went through 12 different Vibrant tests my client had ordered. Suzanne took a broad view and prioritized results and interpretations in a way that felt applicable and …
I just got off an amazing phone call with Mary Beth, one of the clinical lab specialists at Vibrant. She was intelligent, supportive and helpful. It’s always wonderful to have the ability to collaborate as a team in health and wellness. …
Kyle Maiorana, RDN, LDN, IFNCP, CNE is excellent, efficient and knowledgeable as a Clinical Lab Educator. She went above and beyond with her guidance and understanding for my patient’s lab results and next steps.
This lab did not meet its self-imposed deadline for issuing the results. It missed the deadline (in my line of work, if I missed a deadline it would be malpractice). Plus, their website kept saying that it was down for maintenance, and …
Suzanne Baker (Clinical Dietitian) is a great professional. She has been helping us interpret and find dietary alternatives for our son and therefore for our whole family based on the test results from Vibrant America and Vibrant Wellness. …
My family has been thrilled with the level of care and service received from Vibrant America. Through testing, we were able adjust our children’s diets without eliminating foods unnecessarily. The testing is so targeted and thorough and …
Brooke is incredibly informed and well-educated when it comes to interpreting and connecting the dots from Vibrant test data. She’s also very personable and brings good energy every time. I’m a big fan!
I had a one-hour Zoom ( in reality, 50 minutes) consult with Greer McGuiness today. She is straightforward and factual, yet lacks warmth, decorum, and a good bedside manner which is exactly what sick patients need. I constantly felt as if …
So disappointed in this lab. They won’t give me the necessary super bill for insurance reimbursement. I asked to speak with a supervisor and was denied!! Horrible customer service. I will never use them again or recommend them. ZERO STARS!
Vibrant America provides clinicians with the latest tests that can provide answers and healing solutions for their patients or clients.
State of the art technology and clinical support from knowledgeable staff. …
I am a functional medicine provider of 20 years and can’t believe how poor this company’s customer service experience has become. They require all support occur by email and no one in the billing department evidently can use a telephone. I …
Suzette G. is absolutely amazing! Every consult I learn more and more. She’s helped me uncover conditions I couldn’t have without her😊 I’m so thankful to consult with her. …
Very unprofessional company and difficult to work with when something goes wrong. Have little empathy or consideration for your time or money spent. They Like to use excuse of strict lab controls as reason for issues with testing and then …
Vibrant America charges for a metabolic lab test costs $500 and extra $75 to draw my blood with Any Lab Test Now. After my lab was done I was suggested by the Nutritionist to see my Primary care provider and endocrinologist for possible …
Julie Weiner, ND has been so helpful as a Vibrant Educator. She simplifies concepts and results but has also been willing to dive into the deeper specifics if I ask questions. I appreciate that she has her own experience as a naturopath …
Lillie Luu Nguyen helped me understand me test results well. She answered all my questions and had great knowledge about the contents of my lab tests. I definitely recommend her as a Dietitian at Vibrant America
All of the staff here is great and generally responds to emails quickly. I have been ordering labs with Vibrant for a couple years now but still get stuck from time to time. I work with Greer quite a bit on consults, and she is very (insanely) knowledgeable and helpful. Highly recommend!
Suzanne is absolutely THE BEST! I just started using Vibrant testing in 2021. Suzanne has spent so much time educating me with her expert advice on gut and toxin zoomers. She is highly knowledgeable, very warm and friendly, and I always …
Lillie was so helpful, informative and on top of that, delightful. She sent me extra information that she had mentioned. I will definitely ask for her again.
Dr. Lillie was so knowledgable and helpful! I didn’t feel rushed and I understood everything. I definitely recommend using Vibrant Wellness for you health needs.
Dr. Kim Bruno is the literal BEST. She has been a wealth of information about lyme disease, co-infections and opportunistic infections. I look forward to speaking to her when she reviews my patients Tick Borne 2.0 test. She also did a PCR …
Suzette Garcia was fantastic and extremely knowledgeable regarding food, allergies and sensitivities. She provided some great guidance and I am already acting upon her recommendations and feeling better. Thank you Suzette!
My functional doctor suggested I take the micronutrient test – she recommended it highly. The results came in and they seemed to contradict itself. My doctor said she never saw results like this before and needed to consult with her …
Dr. Lillie Luu Nguyen is amazing!! She went over my gut zoomer lab results and her knowledge far exceeded my expectations. She really took the time to explain everything in detail and answered any questions I had. She gave me a clear path …
My patient consultation with Lillie Luu Nguyen was really helpful. I made a list of questions and all were answered plus I learned how to understand my Food Sensitivity results. This made having the lab test more worthwhile; my doctor did …
Dr. Lillie Luu Nguyen is AMAZING to work with! She not only took time to explain lab findings but she also dug deep into possibilities of real life situations on where toxins could hide. In addition, She took the time to educate and teach clinical pearls… she is TOP NOTCH!!
This was a terrible experience with this lab. Went back and forth with them through email to ask exactly how much they charged me since my provider charged almost 1600 for a food sensitivity test through them. They just told me that the …
Lillie was a wealth of information. She was specially good at mapping and explaining test results from the food sensitivity test results and providing potential ideas of where to “go to” next with respect to heath care and treatment. I …
Vibrant America is AMAZING! All the a staff are incredibly helpful. Brooke goes out of her way to thoroughly answer my questions in the consult and also in follow up emails. Suzette, kyle and Greer are great too. Thank you Vibrant team!
I have been using Vibrant Wellness for a number of months now. Dr. Kim Bruno has been amazing and has helped me navigate a number of the specialty tests offered through Vibrant. She is extremely knowledgeable and insightful and, at the same …
Vibrant America has the best testing we have found for our clinics clients. Dr. Kim Bruno is extremely knowledgeable, professional and helpful every time I talk with her. I highly recommend using Vibrant America for all your testing and …
This company is really aggressive in contacting patients to order lab kits. I did a mycotox profile last year and my dr ordered a follow up for me to complete/purchase at my leisure. Since the beginning of feb I’ve received multiple …
Lillie was excellent. Very knowledgeable and very thorough with her review of two patient’s lab test results.
I have to give 5 stars to Lillie, as when I finally got my provider to change their settings so I could actually talk to Vibrant Wellness on a consult call, (which I don’t believe should be a thing; patients should be able to talk to …
I was very pleased with Vibrant’s testing choices. I received a very detailed report after doing the Gut test. I also scheduled a consult with Dr Lillie Luu Nguyen. She explained the results in detail and in a way I could understand. I will order more tests. This is a good company. Very professional!
fabulous help
Very Helpful
Excellent information.
Suzette is amazing!!!!!
excellent service!
immediate response and very helpful
5 star customer service!
Tons of information and help. Thank you for all the input.
As always, super helpful!
Amazing labs and customer service.
Helped us very quickly.
Thank you for being available and quickly answering my questions.
Quick customer service response and excellent care!
Thank you to Mahony. All of my questions were answered.
They answered my questions in a live chat.
Very helpful chat assistance. Quick and easy
This lab does excellent work providing labs that I trust.
I have found their testing helpful in complicated cases.
They’re super responsive and helpful!
Quick and courteous. Thank you! Solved both of my problems quickly and efficiently
Great quick service on chat to expedite the payment of lab work.
The consultation was extremely important to fully understand the test results.
Practitioners are quick to schedule with you to review labs and very helpful.
Fast, accurate and helpful customer service with my first call and order.
Vibrant America’s customer service is always polite and ready to help!
As always, Vibrant provides excellent customer service!
Testing easy, time for results quick, follow-up consultation extremely helpful and professional.
Excellent lab with very comprehensive tests and wonderful customer service.
Excellent customer service and the most advanced testing I’ve ever come across!
Amazing, supportive help for wellness–so many powerful testing tools!
Support Services was able to address all my questions in a timely and efficient manner. Thank you!
My absolute favorite lab! Great prices and amazing service!
Cat did a wonderful job of explaining what our tests meant and what to do about the results.
Appreciate the quickness and courtesy provide with the questions i ask. they were direct in answering my questions.
Great physicians service dept. Online chat is the best!
They charged me over $1000 for a regular blood work!! Nothing special! I have insurance from my employer.
Excellent customer service, great attention to detail, the most accurate testing available for the top food sensitivities
Fantastic. Online chat is super fast, and amazingly helpful. Great prices, fast turn-a-round times
I had a billing request and I was very pleased to have received a quick reply. Very responsive and helpful!
Mary Beth is amazing and has really helped us connect the dots! Thanks.
As a Phlebotomist… They are super helpful in answering my questions. Very polite. I love the customer service team!!
My appt with Kyle was very helpful and informative- Great information!
Vibrant is fabulous. The coaching really helps with nutritional healing and education.
Suzanne has been so helpful and gracious to answer my many questions and help me understand how to best care for my clients!
Great lab, great staff and great reports! They are ahead of the curve technologically and are very helpful to me as a practitioner!
Absolute worst ever! First it’s a terrible web site, not at all intuitive. Finally I tried chat, and waited 15 minutes for a response. Worthless! They just referred to the guide on youtube.
Vibrant America has the latest technology in testing.
Their customer service is also just as great.
Superb support! I am very new at this type of lab testing and am grateful to have had such wonderful guidance. I will do this again!
Very helpful and Friendly !
such a great experience especially for the first time. they are quick to reply which is also amazing
Cat (the RD I worked with) was incredibly knowledgeable as well as willing to answer all my questions thoroughly. I couldn’t be more impressed and pleased!
The support staff is incredible! Using these Zoomers has made a huge difference in my functional wellness clinic.
Sketchy operation. They are claiming that my insurance company sent me money, they have demanded that I send them said money or they will send me to collections. I have never received a bill, statement, invoice or anything of the like.
Dr. Augustine was very helpful. She answered all my questions patiently. She is a wealth of knowledge.
Very knowledgeable, efficient, thorough and personable. I walked away with a ton of new information and insights. Thanks so much!
I’m loving this company – the labs are incredibly detailed and informative. The clinical support is also excellent!
My dietitian was simply amazing!! so knowledgeable and helped me understand how and why I need to do what I need to do to feel better!!
worth it!! highly recommended!!!
Suzette was thorough and gave comprehensive explanations as well as recommendations to improve my well-being.
Thank you very much!
Jo Hoffmeier
Although they responded pretty quickly using the online chat feature, they could not answer a single question & referred you to send an email.
Vibrant’s clinical team is so helpful. Mary Beth is a great wealth of knowledge.
I have had excellent service from the online chat with Vibrant. Billing, customer service and clinical departments have been very helpful!
Great variety of meaningful labs test for my patients! I have had great support from our Rep. and Nutritionist. Thanks
My appointment with Suzanne today was amazing. She is very knowledgeable and so understanding. I highly recommend her.
Just felt like a number .. not a patient . Blamed on not enough people for their company and hiring new people..understandably..but very discouraging unfortunately.
I contacted asking for details on pricing and specific lab tests. Julie went out of her way to find and give me all of the information. Stellar service
I have issue with people who don’t respond to emails or phone calls. In a professional world, character matters. As a clinician, I have decided to use Cyrex lab moving forward.
I took a blood test for Corona antibodies on 4/23 in San Jose. paid in full. I was told that results will be emailed me in 2-3 days, it’s May 2nd…still waiting! tried to call the lab, no one answers the phone!!! very bad, a big disappointment.
working with Cat is always a great experience. Her passion and depth of knowledge are inspiring. I always learn something new. Just a great service and fantastic people.
Just had the pleasure of working with Mary Beth and very impressed with both her knowledge and ability to express it. Worked with this lab a handful of times so far and very satisfied each time.
Been very happy with their testing so far! We use their food sensitivity and micronutrient test often. Excited to start to use their mold panel more!
The lab test results they gave me were way below or above the normal range for the most part. My doctor recommended to do the lab tests again the same day with another laboratory company and the test results were within normal range.
Horrific experience with this company. Labs lost my mums test result and then never followed up with us and have now disappeared for the weekend. Avoid at all costs.
Wonderful case review! Suzanne was fantastic, answered all my questions and suggested items that could be improved and also sent great resources! Thanks so much for the consult!
Where are the tests for COVID-19 testing IMMUNITY? Like Dr. Tom O’Bryan was raving about? IgG, IgM, IgA immunoglobulin testing? I was hoping to see all kinds of reviews on this… it was an excellent informative video on how to test for COVID-19 immunity… we need this in our medical system in Canada…
Another extensive, very helpful consult on food zoomers with Mary Beth! Always insightful, scientifically based information which allows for easy translation for Client. Thank you Mary Beth!
I have been working with labs for over 8 years and by far Vibrant America is one of the best! I highly recommend them to all of my patients!
“My doctor ordered a food sensitivity test from vibrant. I noticed I would get itchy from eating certain foods. The doctor showed me the results from vibrant and we were able to eliminate the problem fruits and seafoods from my diet.”
Fast to respond to questions. Very helpful & knowledgeable staff. I have used several of their Wellness tests. I am very pleased with information given and the ease of use for my patients.
Tammy was a tremendous help with regard to my mold toxicity. She was also very compassionate and kind. My husband and I SO appreciate her help and expertise!
Exceptional clinical consult with Mary Beth Augustine. Such a wealth of knowledge and many clinical pearls in a short amount of time. I really appreciate these consults for helping to translate the data to practice.
The most comprehensive lab test I have utilized in the last 5 years. Excellent customer service and clinical staff. I would highly recommend Vibrant America!
I contacted chat for assistance updating my address. The back and forth was painfully slow … finally, I was left hanging for 8 minutes with no one checking in to let me know what the status was … I stopped the chat.
Once Again Cat knocked it out of the park. Covered everything on the testing succinctly, was able to give the big picture and go into the details on various aspects, even was honest when she didn’t know something vs make something up which is appreciated. Honestly some of the best clinical support I’ve had from a lab.
The Clinical Educators who help clients understand their testing results are very knowledgeable and caring. I learn so much when I have a phone conversation with them.
Suzette Garcia gave me an excellent review of my patient”s wheat and gut zoomer reports as well as helping me really understand a whole lot more. I am impressed by her and Vibrant’s support.
Suzette is so knowledgeable and full of clinical pearls. If you’re new to Vibrant testing, you’ll really appreciate her patience and understanding as you’re learning the tests!
Satisfactory on a clinical level. However will not give an itemized bill so insurance will not reimburse you. Be aware that you will pay the entire bill. There are other competent labs that will give you the proper documents for insurance purposes.
Just started using the company but a great experience so far. Could not be successful without Maybeth Augustine. Her passion and extensive knowledge is top shelve. Highly recommend and will look forward to diving in more.
They answered all of our questions and were very knowledgeable about the results. I know this because I have worked with other companies in the past and I know professionals in this field as well as people who pretend they know. Vibrant America is very professionally in all their departments
MaryBeth has brought enlightenment, encouragement, strategy and expertise in the arena of nutrition. Her personal testimony has been a resource to my struggles. I’m grateful tha Vibrant America has reliable team players. Thank you MaryBeth and VA.
Had an issue early on with allergens since moving here to the bay area and needed screening to see what has been causing issues for me – they handled my allergen test and gave me easy to access data for my physician to help me learn my sensitivities within only a few days. Good service.
Another excellent session with Team Vibrant! 🙂 Always Helpful and knowledgeable in explaining their tests and giving insight as to how best to use the results/interpretation with my patients! Thanks again!
Very Professional- quick results and very beneficial information gained through the testing. I especially loved Cat, a Clinical Dietitian who was amazing at explaining the tests and making recommendations for changes in diet and lifestyle! Thank you!
Kyle Maiorana, RDN, LDN, IFNCP, CNE was extremely helpful in walking me through my Gut Zoomer results and providing next steps. Thank you Kyle!
Con artists! They charged $4100 for TWO blood tests. We assumed this was a mistake, and contacted Vibrant America, who (without so much as asking any questions) casually offered the ‘Easy Pay Program’ for $50 per blood test. Our …
I have worked with 2 dietitians, a rep, and customer service at Vibrant America. All are wonderful! I am learning so much and have great confidence in the lab tests and the people behind them.
Love the innovative testing of Vibrant labs! They are cutting edge in the world of diagnosing GI tract challenges!
Thank you for making my job as a functional medicine provider easier …
Both the test and the subsequent consultation were very helpful to me. The test helped me to identify small changes that can help my body avoid allergens, and the consultation gave me some insight into a healthier way of eating. I can already see the benefits!
Vibrant America has been an amazing resource for my office and my patients. Their testing is state of the art and profoundly helpful with helping patients find the source of their symptoms. I’m a big fan.
In depth, informative testing with good clinical support. Abundance of detailed antibody markers to help discover the root cause of illness Vibrant also offers highly accurate COVID-19 serum antibody testing which has been helpful to my patient community.
I loved my meeting with Suzanne Barker. It was very informative and she helped me pinpoint the most important information to go over with my patient. Thank you suzanne!
Cat is a fantastic resource for providing detailed information on test results, taking time to educate on complex questions/topics, and has just a general friendly and professional demeanor. You can tell she enjoys her work and is passionate about helping patients and other professionals.
Suzanne at Vibrant is THE BEST!!!! She has incredible knowledge about supplements and nutrition, and has provided invaluable guidance for me along my path to the exceptional physical and mental well-being I am now experiencing!!!!
Vibrant Clinical Team is amazing. Working with Cat Simmons allowed me to fully understand the intricacies and nuances of Vibrants very detailed panels and how to relay that understanding to our patients. Thank you!!!!
I was greatly impressed with my consult.
Suzette spend as much time as needed to explain things, was very patient, and easy to talk to. I very much look forward to my next consult.
Thanks Vibrant America!
Totally impressed with this company for lab services. Full spectrum options and even all the advanced/complex testing that functional medicine and holistic health practitioners use, with extremely high accuracy and certification. Pricing is very reasonable, the support is top notch, and reports are fantastic. Highly recommend.
Fantastic products and customer service! I have worked directly with Courtney, Kyle and Suzette. All three have them are very knowledgeable, explain things well, patient and kind. Highly recommend.
Cat Simmons is simply awesome. Cat has helped me tremendously not only going through the results but through whole case histories and her expertise is incredible. She is down to earth and I consider her a friend. Big thanks Cat, you are a helping healer and part of my patients team. Dr. Steve Edling.
The review and follow up to the test results were excellent. The Clinical Dietitian was very efficient, courteous and knowledgeable. She provided good advice and reference information for me to review for various dietary needs.
Vibrant is a joy to work with whether it is choosing a test or interpreting the results. Working with their rep and clinical staff, they have patiently answered all my questions. I am looking forward our work together in the future.
The clinical dietitians at Vibrant Wellness are outstanding. Today I consulted with Mary Beth Augustine and she was extremely knowledgable and able to share scientific data with me to broaden my understanding. Thank you Vibrant for such valuable resources!
Always quick to get back to me! Kate P., Washington and others are professional and supportive. We are blessed to have people like them at Vibrant. It’s a great company!
If I could, I’d give Suzette Garcia, MSc, CN, Clinical Educator and Sales Liaison at Vibrant, 10 stars for excellence customer service! I was stressing out so much about a test my doctor recommended, because I really didn’t have enough …
Thanks to Suzette’s expertise, I now feel more comfortable and aware of the direction to take to improve my health based on a better understanding of my second set of lab tests. She was very helpful, knowledgeable, personable and insightful in her explanations of the recent lab work. I look forward to working with her in the future.
I had a great experience with Vibrant’s clinical team. She went over my micro-nutrient testing with me and was very detailed when reviewing my results. She explained what vitamins I am depleted in and provided good suggestions of types of supplements I should be taking.
This Lab Co has the widest selection of tests available I have seen. The prices are more than competitive.
I especially benefit from the consults that are provided for certain Labs that I …
I had the pleasure of having a consultation on one of my patients with Mary Beth at Vibrant America. Her knowledge is amazing and so is her way of explaining things. I highly recommend her.
Vibrant Wellness/Vibrant America is a cutting edge lab that provides superior testing capabilities to help practitioners successfully identify intestinal problems with the Gut Zoomer Complete, and food sensitivities/allergies with their …
Mary Beth Augustine and I had a very informative conversation and tutorial re: the results of my recent nutritional and food sensitivities lab work. Although I am still a work in progress, I am looking forward to our next scheduled phone contact. Mary Beth made me feel comfortable and not too ignorant with my questions.
The office I work at has been utilizing Vibrant America’s service for over a year, and they have been wonderful to work with. Their support team is the BEST! They are fast, efficient, friendly, and always helpful. They help make my job easier. Thank you, Vibrant!!!
Suzette was amazing at helping me to review and understand results from a wheat zoomer/leaky gut and food sensitivity panel for a complicated client. It was a great learning experience for me overall. She was patient and answered all of my questions and even provided follow up email information for me. Thanks Suzette and Vibrant!
Getting feedback and tips from Marybeth at Vibrant America has been a crucial part of rethink my diet and maintaining my health. My diet was not horrible but was still affecting my health. Talking to Marybeth helped me figure out what small …
I just consulted with Cat Simmons this morning. As always, she is exceptional in her knowledge and willingness to go above and beyond to make sure she gives you the most comprehensive and up-to-date information regarding the patient’s lab …
The complimentary clinical lab review consult with Mary Beth was phenomenal!!! She helped make all the complex lab report topics so understandable and gave insightful action items for each notable result. I can’t believe they offer those incredible consults for free!! 🙂
Emaline was fantastic. Clear, concise, and shared her abundant knowledge and information. Thank you
Takes along time to get your lab results back . They received my lab test on Feb 16, and I was told my results would be back by March 3rd, now I’m being told March 5th. Please find someone else to do your labs with, they can no handle the amount of labs they receive . For some of us these labs are a life and death type of situation .
As a functional medicine provider I have enjoyed the experience and specialty tests with Vibrant. The dietitians who meet with practitioners and clients, esp Suzanne from Texas, is so warm, caring and doesn’t hesitate to send resources to …
My experience with Mary Beth at Vibrant America was simply amazing. She went above and beyond interpreting a patient’s lab results. She is thorough, knowledgeable, and provided recommended treatment protocol, as well as numerous supporting articles via. email. She is a gem!
I just started incorporating Vibrant America testing into my practice and I’ve been blown away with the incredible amount of useful information their tests supply. Plus, the cost is so reasonable for that amount of info. The staff and reps …
Vibrant America has launched incredible testing kits whose results and data are helping practitioners go the extra mile to achieve clients’ BEST HEALTH. The education team at Vibrant is knowledgable and help us understand the new formats …
Thank you Vibrant Labs for providing great food sensitive testing. As well as wonderful customer service by providing a nutritional counselor/dietitian to help understand the results. Greer McGuiness was a wealth of information and help.
I had a very positive experience during my one-hour consultation with Suzette to review lab findings. We reviewed the results of a comprehensive list of blood and urine panels. Suzette was knowledgeable, thorough, and professional. Her …
I had an INVALUABLE one-on-one consultation with Ms. Mary Beth – a lab specialist at Vibrant – and am truly grateful for the opportunity! Her genuine concern to help me through providing insight regarding the results was not only profound, …
The Customer support aspect was very good- they scheduled our consult with the clinical team quickly and were on time. The clinical consult was very general and not did not provide any information that was not already in their report, or …
The clinical team and RDs at Vibrant are an indispensable part of this company. As a clinician in a functional medicine practice, I would be lost without them. I learn so much from each consult and each provider as they help me interpret functional medicine testing and come up with a plan for my patients. Thank you!
Not only does Vibrant Wellness testing provide very valuable information to clients, they also offer an incredible lab results session to practitioners and their patients. These sessions are invaluable. I’ve had the pleasure of working …
Dr. Suzanne Barker has truly been a God sent in my life. Her wealth of knowledge has helped my Lupus SLE to remain in remission. Because of her guidance and protocols with the right supplements after my Vibrant Labs came in, my journey to health and recovery has only grown. Her compassion is unmatched and I trust her beyond measure!
Always provide great clinical support. Suzette Barker has been a tremendous help in understanding the physiology behind the labs and offers great communicative strategies on how to incorporate diet and lifestyle management to better serves our clients. She has been nothing short of amazing. Will continue working with her.
Me and my husband have changed our diet and felt improvement and on a healing path thanks to Vibrant America testing.
Clinicians are very knowledgable, especially Mary Beth. They look at you as a …
Vibrant Wellness has been amazing with both their tests and the level of customer service. My wife has taken their tests twice now and both times the level of information she received was above-and-beyond. The people she’s spoken there – …
I have had a great experience with Vibrant America thus far. My direct primary care practice recently began offering food sensitivity testing for patients who want to take a deeper look into their overall health. Mary Beth, one of their …
Reports were comprehensive. The nutritionist, Adair Andersen, was knowledgeable and assisted me in being able to Zoom with her. She explained page by page and took extra time if I had questions. She validated the way I am feeling and …
The consult was very thorough and professional. We were not able to finish reviewing results during the first appointment, so Suzette scheduled another hour a week later. I learned a lot and was able to have all my questions answered. I will definitely use Vibrant for further patient testing.
My kit has been marked received for well over a week with no contact from this company. When I tried to use the customer service chat, I waited for a long time with no response there either. If you call, they seem to not understand what you …
Every time I have contacted Vibrate America / Wellness for support, they have always been super helpful and very quick in their response time. Even when they have needed to do further research to answer my questions, the information is always received in a timely manner.
I’m really glad my doctor ordered my lab work through Vibrant. The free follow up phone consultation with their nutritionist, Suzette Garcia, was extremely helpful. She listened carefully to my questions about the test and my diet and …
The home office staff at Vibrant America has always been quick to respond and very helpful. I love using the Live Chat feature because I can get answers super quickly!! I highly recommend using the Live Chat when you’re busy and cannot be …
Mary Beth is absolutely phenomenal!! She is a wealth of info and has so much great wisdom and advice to share about gut-healing. I love interpreting Gut Zoomer tests with her! 🙂 …
I just finished working with Suzanne Barker and one of my own clients, we went through 12 different Vibrant tests my client had ordered. Suzanne took a broad view and prioritized results and interpretations in a way that felt applicable and …
I just got off an amazing phone call with Mary Beth, one of the clinical lab specialists at Vibrant. She was intelligent, supportive and helpful. It’s always wonderful to have the ability to collaborate as a team in health and wellness. …
Kyle Maiorana, RDN, LDN, IFNCP, CNE is excellent, efficient and knowledgeable as a Clinical Lab Educator. She went above and beyond with her guidance and understanding for my patient’s lab results and next steps.
This lab did not meet its self-imposed deadline for issuing the results. It missed the deadline (in my line of work, if I missed a deadline it would be malpractice). Plus, their website kept saying that it was down for maintenance, and …
Suzanne Baker (Clinical Dietitian) is a great professional. She has been helping us interpret and find dietary alternatives for our son and therefore for our whole family based on the test results from Vibrant America and Vibrant Wellness. …
My family has been thrilled with the level of care and service received from Vibrant America. Through testing, we were able adjust our children’s diets without eliminating foods unnecessarily. The testing is so targeted and thorough and …
Would like to thank Dr. Lillie Luu Nguyen, DCN, CNS, LDN for doing a fantastic job in answering all of my questions. Extremely happy with the service!
Brooke is incredibly informed and well-educated when it comes to interpreting and connecting the dots from Vibrant test data. She’s also very personable and brings good energy every time. I’m a big fan!
Dr. Lillie Luu Nguyen, DCN, CNS, LDN was informative and helpful with several difficult subjects.
I had a one-hour Zoom ( in reality, 50 minutes) consult with Greer McGuiness today. She is straightforward and factual, yet lacks warmth, decorum, and a good bedside manner which is exactly what sick patients need. I constantly felt as if …
So disappointed in this lab. They won’t give me the necessary super bill for insurance reimbursement. I asked to speak with a supervisor and was denied!! Horrible customer service. I will never use them again or recommend them. ZERO STARS!
Vibrant America provides clinicians with the latest tests that can provide answers and healing solutions for their patients or clients.
State of the art technology and clinical support from knowledgeable staff. …
I am a functional medicine provider of 20 years and can’t believe how poor this company’s customer service experience has become. They require all support occur by email and no one in the billing department evidently can use a telephone. I …
Suzette G. is absolutely amazing! Every consult I learn more and more. She’s helped me uncover conditions I couldn’t have without her😊 I’m so thankful to consult with her. …
Very unprofessional company and difficult to work with when something goes wrong. Have little empathy or consideration for your time or money spent. They Like to use excuse of strict lab controls as reason for issues with testing and then …
Vibrant America charges for a metabolic lab test costs $500 and extra $75 to draw my blood with Any Lab Test Now. After my lab was done I was suggested by the Nutritionist to see my Primary care provider and endocrinologist for possible …
Julie Weiner, ND has been so helpful as a Vibrant Educator. She simplifies concepts and results but has also been willing to dive into the deeper specifics if I ask questions. I appreciate that she has her own experience as a naturopath …
Lillie Luu Nguyen helped me understand me test results well. She answered all my questions and had great knowledge about the contents of my lab tests. I definitely recommend her as a Dietitian at Vibrant America
All of the staff here is great and generally responds to emails quickly. I have been ordering labs with Vibrant for a couple years now but still get stuck from time to time. I work with Greer quite a bit on consults, and she is very (insanely) knowledgeable and helpful. Highly recommend!
Suzanne is absolutely THE BEST! I just started using Vibrant testing in 2021. Suzanne has spent so much time educating me with her expert advice on gut and toxin zoomers. She is highly knowledgeable, very warm and friendly, and I always …
Lillie was so helpful, informative and on top of that, delightful. She sent me extra information that she had mentioned. I will definitely ask for her again.
Dr. Lillie was so knowledgable and helpful! I didn’t feel rushed and I understood everything. I definitely recommend using Vibrant Wellness for you health needs.
Dr. Kim Bruno is the literal BEST. She has been a wealth of information about lyme disease, co-infections and opportunistic infections. I look forward to speaking to her when she reviews my patients Tick Borne 2.0 test. She also did a PCR …
Suzette Garcia was fantastic and extremely knowledgeable regarding food, allergies and sensitivities. She provided some great guidance and I am already acting upon her recommendations and feeling better. Thank you Suzette!
My functional doctor suggested I take the micronutrient test – she recommended it highly. The results came in and they seemed to contradict itself. My doctor said she never saw results like this before and needed to consult with her …
Dr. Lillie Luu Nguyen is amazing!! She went over my gut zoomer lab results and her knowledge far exceeded my expectations. She really took the time to explain everything in detail and answered any questions I had. She gave me a clear path …
My patient consultation with Lillie Luu Nguyen was really helpful. I made a list of questions and all were answered plus I learned how to understand my Food Sensitivity results. This made having the lab test more worthwhile; my doctor did …
Dr. Lillie Luu Nguyen is AMAZING to work with! She not only took time to explain lab findings but she also dug deep into possibilities of real life situations on where toxins could hide. In addition, She took the time to educate and teach clinical pearls… she is TOP NOTCH!!
This was a terrible experience with this lab. Went back and forth with them through email to ask exactly how much they charged me since my provider charged almost 1600 for a food sensitivity test through them. They just told me that the …
Lillie was a wealth of information. She was specially good at mapping and explaining test results from the food sensitivity test results and providing potential ideas of where to “go to” next with respect to heath care and treatment. I …
Vibrant America is AMAZING! All the a staff are incredibly helpful. Brooke goes out of her way to thoroughly answer my questions in the consult and also in follow up emails. Suzette, kyle and Greer are great too. Thank you Vibrant team!
I have been using Vibrant Wellness for a number of months now. Dr. Kim Bruno has been amazing and has helped me navigate a number of the specialty tests offered through Vibrant. She is extremely knowledgeable and insightful and, at the same …
Vibrant America has the best testing we have found for our clinics clients. Dr. Kim Bruno is extremely knowledgeable, professional and helpful every time I talk with her. I highly recommend using Vibrant America for all your testing and …