Viking Fuel Oil Company is a full service company offering heating, plumbing, and air conditioning services, along with home delivery of heating oil.
| Friday | 7AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
| Thursday | 7AM to 5PM |
10 Crossroads Plz, West Hartford, CT 06117
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I’ve been very happy since switching to Viking as my oil company. They have competitive pricing, excellent service, and are very reliable.
23 years of excellent service and support
For many years, Viking has been great. I called them on a very busy, cold day and they had someone out here immediately.
Overall not a trustworthy company.
Great service and excellent costumer service.
customer service very poor and very high price,
Very happy!
Always dependable and timely..
Great customer service
Have been trying to reach them for a week.
I have called and left voicemails, and emails with no response. …
Thank you guys for your service.
You helped me twice during this month. It was very quickly and professionally.
Once again thank you very much
Asked for delivery and start up furnace and arrived late and didn’t even knock on door to start furnace. Lady on the phone was so rude and didn’t care for customers.
Very professional service.
ONE OF THE WORST COMPANIES I HAVE EVER HAD TO DEAL WITH!!! THIS GUY IS TOTAL SLIME!!! OVERCHARGES AS MUCH AS .40 TO.70 A GALLON WHEN EVERYONE ELSE IS CONSIDERBLY LESS!! I GOT SUCKERED IN WITH THIS CLOWN AND THOUGHT I WAS A LOYAL CUSTOMER …
You have to constantly call him to negotiate price, since he charge over 40 to 50 cents compare to others even one time he told me he can not reduce the price and then i changed to some other company who publish their oil price online.
Ordered oil, got it in a timely fashion, driver was good to deal with, price on invoice was different than what I was quoted
Excellent service & delivery.
Excellent service and reliability
I cannot believe that anyone would have had a negative experience with this company. All of the people that I have dealt with have been extremely professional. Not one issue.
Good company. Only thing I would recommend is improving etiquette when workers come to the house but overall good company.
Very professional and efficient!
oil deliveries are done automatic
I called to ask a question. The older voice that answered me, spoke in a disrespectful tone as he preceded and was impatient. One comment to me was, “you’re making this very difficult” in response to a question I asked. I said, I don’t …
Nice people delievery when they say
Viking just installed a new boiler and indirect in my home and they did a fantastic job and their quote was more competitive than others in the area!
If I could rate them no stars I would. I called to complain about how rude the delivery man was after he called screaming at me about oil I did not order. Turns out it was the owner who spoke to me this way… truly sad. DON’T USE THIS COMPANY.
I am a long standing customer of Town Oil. On August 15th 2011 Viking made an unsolicited delivery of oil to my house while I was away for the summer. They have been harassing me to pay them for their mistake. I think this is a scam. BEWARE!
These guys are awful. I should have believed all of the terrible reviews here and on yelp but they offered me a good price when I needed one and of course I bit. They charged me almost $200 for a start that they forgot to give me. Still trying to fight it.. Pure slime!
Wouldn’t honor the price that I made my order for after I missed them calling me at 730am. Got transferred several times to finally get that answer.
If i could give no stars i would terrible service came to my house on the day i closed and offered a really tempting low price then sky rocketed their prices called today to have them come and refuel the guy did not even speak properly was …
This company is not to be trusted. We moved to the area and signed a one year contract for a first time discount. In six months they’ve delivered oil three times and this past experience charged us for a half tank of oil when we were full. Be warned…don’t ever use this company.
Not a fan! I was set up on automatic delivery with Viking and ran out of oil. That should never happen. It is automatic for a reason. I went to another supplier at 3.10 per gallon while they are at 3.29 per gallon. They also charged us a fortune for a switch repair last year.
Viking is great- always there in an emergency and with truly helpful and nice technicians!
I have had so many great experiences with Viking (through Pinergy). I have never run out of oil – and recently (although they did not have to) they mowed through the snow to ensure that my family was able to stay warm this winter. I am thankful for all they do!
They are always on time and they do a wonderful job.
Heating system tune up was quick and easy to schedule.
The only redeeming quality of this company are the drivers. They have always been exceptionally nice and helpful. Beyond that it’s a terrible company. Almost every negative thing said thus far about Viking in these reviews has happened …
I agree with all the previous posters. This company tries to scam you out of money and their service is terrible. We had been long-standing customers and finally dropped them after on-going horrible service. They were rude and sent bills …
They took advantage of my elderly parents. Told them that 100 gallons of oil was delivered, leaving the ticket in their mail box. Another company came to inspect the tank within 24hrs of delivery and noted the tank to be EMPTY although the …
I was a 5 year customer of Viking. I’d call for oil..days later they’d deliver. That was the extent of my dealings with Viking. Today I ran out of fuel oil. I called right as they opened to get a sameday refill. They said it would take …
Viking fuel is always prompt and delivers whenever needed. Never have to worry about running out of oil.
If I could give negative stars I would. This is the most disrespectful and shady company I have ever come across. The owner came to my house the day we closed on it and asked if he could speak with my husband as if I wasn’t capable of …
boiler was cleaned ,adjusted ,filters changed and tested. a complete and proper servicing
Very reliable company and Ken there always gives prompt response.
Terrible, unprofessional company. Called for a smaller fill up on a Saturday and had difficult time getting in touch with anyone at the company who wasn’t trying to rip me off for extra services. My landlord was finally able to get through …
I love how they always delivered on time and I feel like I could depend on them
I had run out of oil when my husband was away at work and these guys were able to help me out tremendously! I have 3 kids at home including a 2 month old baby boy, they understood how important it was for me to get an oil delivery and …
April 2019 I sold my home. In March I asked for a final cleaning for my buyers and was given 6-8 week lead times. I canceled my business and went with Klebe. Months later I get a bill from Viking for an oil delivery they made to my Old …
Viking saved the day! I had been using Dollarwise, but when we ran out of oil this morning and they couldn’t deliver the same day, I said no thanks and looked for another local company, and found Viking. I was definitely a little skeptical …
Sure you can possibly get a few cents off. However service is superior to the others ! If you want a honest and reliable company it is Viking ! Thank you Ken
I can’t even stress how amazing this oil company is. I went to a bad oil company that tried to scam me by not giving me full service even though I requested full service. After they filled my tank the water was still cold! When I called …
Good, reliable service. Has a good fuel pre-purchase plan.
I’ve been using this company for little over a year and have had a good experience so far, with responsive and courteous phone interactions, timely deliveries, good service for in-house calls, and what seems to me with the little data I …
Very good company and quick service. We love that company
Great company!! Been with them for over 10 years. Had to post review because I’m very surprised at all the negative reviews. Lou and his staff have always been professional, nice and helpful. Very competitive rates and great service. They …
Viking is excellent. They are responsive to consumer needs and willing to negotiate what they are willing to negotiate. Still as a customer for 16 years, I’ve never been left in the cold. Loyal customers get better results. I’m a little …
Be careful people this company is taking advantage of the community just because we in a pandemic situations and prices are up a little. This people are slick by charging so much …
Very happy with the service from Viking Oil. Highly recommend.
I really would give this company zero stars if I could! They are the worst in customer service ever!!!!! Stay away from this company!! I am taking care of things for my mother now and a few months ago, I told them to have her put on …
Reliable service. Friendly, professional staff and competitive pricing.
Changing my review once again these people are just ridiculous my first bad experience was when they charged my card for 400 dollars twice. Then I call today because I ran out of oil and being a regular customer they wanted to charge me and …
Viking Fuel ⛽️ Is the best! Always dependable, great service, knowledgeable, courteous staff.
Can not express how grateful and appreciative I’m for Viking Fuel and their staff!! I have received only excellent service beyond what any customer can expect. When I ran into difficulties, they patiently, courteously, and consistently …
Had annual maintenance done on my oil burner, furnace and central air. Repairman arrived on time and finished within two hours.
Furnace tune up was completed in a very timely manner. Tech was prompt and very professional
I called to ask to lock in an oil rate given the way prices are going. The guy i spoke with said that they didn’t know how prices were going to go and to call back in August. By August i could be paying double. Am I not the customer? …
Have been using Viking since 2019 and always good service, on time, and great customer service.
Easy to work with and they do a very good job not letting your fuel fall too low. As a new customer they will service your furnace for free the first year and that made a huge improvement on the efficiency of my furnace and made it quieter.
Most people like to write in frustration, but likely there is the silent majority of satisfied customers. I have been a customer for over a year, without delivery problems and/or customer service. Viking is a coop member, and the discount …
We have been using Viking for years! They are always great to work with: quick, dependable, good customer service and flexible. I left a message for oil over the weekend… They were here before 8:30am Monday morning. Was so happy!
Long time customer. Reliable service. Ken, in the office always available to answer questions and provide his professional advice and guidance.
For the past 5 years Viking Fuel has provided me with automatic fuel and a thorough cleaning every year. I appreciate their professional service.
Wonderful people to deal with, for sure. Responsive, courteous, reliable, and knowledgeable. I’ve been working with them for years and years.
Great service. We have been using them for a few years now and never had a bad experience.
I have been using Viking Fuel for about five years now. Excellent service and delivery. Great customer service representative Ken, and technicians are always friendly and helpful. Pricing for fuel is also great and reasonable. Patty Wong.
Serviceman Chris was nice enough and went directly to work. He was done in 22 minutes. Back on the road in 30 minutes. I asked about any potential problem and was told everything was fine. So, as an American, I’m going to choose to trust …
Excellent response to my heating emergency. Very grateful and the personable service person was great with an instant diagnosis and quick repair.
Excellent fuel prices and service on our furnace!
We had an oil leak from our furnace last night and a repairman was at our house within an hour. WOW!
We had our annual oil burner serviced and the tech was on time, knowledgeable, and kept everything clean. Great job, thank you!
Had our annual maintenance done this week. I was called to let me know what the time frame was. That helped me budget my time and all went well.
I have had great service from Viking Fuel Oil and would recommend Viking to anyone. I don’t have to worry about any delivery schedules with Viking.
My furnace was recently tuned up. The technician was right on time and spent an entire hour on our furnace. He was very friendly, nice to deal with.
Very reliable company. Staff is friendly and accommodating. Any emergency we’ve had was dealt with quickly and with knowledgeable servicemen. Thumbs up!
Viking has supplied oil to my home for many years. They have done s great job for my family and are reasonably priced.
Representative always is on time and complete’s work efficiently. I have been a customer of Viking for 33 years and have always been happy with their service.
We used Viking after another local company left my MIL with subpar service and no oil. Great customer service and fast delivery. They delivered on time. A+
I have had Viking for several years and they have always promptly delivered oil, are lenient with outstanding balances, and even service our furnace. Would highly recommend!
Viking Fuel Oil Co. has provided oil delivery and mechanical services to us since June of 1982. From then until now, we have been delighted with their service.
We have been using Viking for +20 yrs and always found them to be dependable, customer focused and fair pricing for their services. With their consistent staff, we feel comfortable with knowing them and they in turn knowing our heating system needs!
We’ve used Viking since we moved into our house and they’ve been very good. They’ll work with you on a budget plan for the oil and they’re (typically) always available for any HVAC service calls that pop up.
We have been Viking Oil customers for over 8 years. Always a friendly voice and quick response when we call with a question or need. Out technician Matt is very helpful, knowledgeable and always on time.
For at least 12 years Viking has supplied my fuel oil and maintained the furnace. My house is very old and drafty, but never has Viking allowed me to run out of fuel in the middle of the night. They employ polite, knowledgeable technicians.
I called the company to schedule a furnace service and I also said I can do the auto delivery with the company. The person over the phone was polite and told me to go online and sign up. So I did sign up online. But I have never heard back …
Great price and service. My husband hurt his knee and couldn’t walk down the stairs to check the tank so it was a Saturday morning, we were almost on empty and Viking fuel came to the rescue. So grateful for them for fitting us in that day when everyone else was closed.
I am an employee of Viking but had not had a tune up on my furnace. The tech who came out ( Terrell) was on time, organized and polite. I’m not sure he knew I was an employee. The furnace got a clean bill of health & I’m quite pleased. It’s a super company. Try them!
We have used Viking Fuel for many years and they have provided excellent service, delivering fuel and providing preventive maintenance. They have always responded quickly to any call made to them. Recommend highly for honest, competent, and reliable service.
I had Viking oil out to my house in Middletown, despite being out of there service area they made a exception to help us out. The service technician Terrald was extremely nice and knowledgeable. We did ultimately end up having issues but …
I recently switched to Viking Fuel Oil Co Inc for Oil delivery and annual maintenance of my oil burner after being with the same company for over 30 years. This is my second year with them and I can say I’ve been very happy with their prompt delivery, fair price, and friendly, professional service. Thank you Viking!
Viking Oil has been very reliable and accommodating. Their technicians have always done excellent work on our furnace and central a/c units. I have never dealt with another oil company.
I am a long-time customer with Viking Fuel. I don’t think I can say it any better than previous reviews given (by Justin & Mei). Viking Fuel provides quality customer service, and I most definitely appreciate their professionalism, …
We are new customers to Viking Oil. So far we have had our furnace cleaned and have received 2 heating oil deliveries. The service has been very good and the heating oil price has been lower than most other local heating oil delivery companies. I would definitely recommend them.
Maria
I don’t know where to begin with how grateful I am to Viking Oil company. Every encounter is beyond business, it is family. Every time I have reached out, regardless of the issue, (empty tank, past due bill, furnace service) I have been …
We have been satisfied oil customers for quite a few years. Recently we had our annual cleaning with a new technician, who was very professional. We made a followup call to the office with a question the day after the service, which was …
Great people and great service. I’m so glad I decided to change oil companies so many years ago. When you call, the staff treats you so well. They don’t rush you off the phone, they are personable, and they LISTEN to what you have to say. …
We have been using Viking Oil for years, after our neighbor recommended them to us. We have always been impressed with their excellent customer service, high quality technicians, and good oil rates. Our house was struck by lightning over …
We’ve been using Viking Fuel for the past four years and have had nothing but positive experiences. We’re on auto delivery and we’ve never even come close to running out of oil. They’re typically here when we hit around 1/4 of a tank, …