Village Family Dental

Dentist, Village Family Dental

Village Family Dental is the perfect choice for general dentistry in the Fayetteville, NC area. Since our beginnings, we have made it our goal to provide excellent care in all aspects of dentistry. Call us for an appointment today.

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Village Family Dental Reviews ( 215 )

  1. Always good dental place to go.
    Love all the receptionist at the front desk….. Dr Yu? So so sweet and professional ☺️.(has been seeing a long time) …

  2. I cannot express how amazing Dr.Ryan is!! Sadly I have avoided the dentist unless a crisis my whole life until him. The fear of just someone being in my mouth would result in tears and debilitating anxiety. I could only handle X-rays. I had …

  3. These people were really rude and took 4 people back before they took my brother in law mind you those 4 people came in after us the lady and the front desk was just rude and giving me a dirty look the hole time I was here if I could give them no stars I would!!!!

  4. The person I spoke to on the phone was not friendly at all. She had an agitated and dismissive tone. Will not be coming here if this is the attitude that will be given to patients.

  5. Awesome establishment. The staff was very friendly and professional at all times. Hated that the military transferred me. I wish they had an office in Alexandria, VA.

  6. They canecled every appointment of my daughter’s at least once. This last one we we’re cancelled on twice and was told today that it wouldn’t be until June 26th before they would be seen

  7. This place has NO sense of appointment times. We arrived early, as we do for all appointments. We still ended up waiting an hour PAST our appointment time (AND past “closing time”)! If I had to choose between coming here again and letting my teeth fall out of my head, I would choose the latter.

  8. My husband was seen by Dr.Patel, he was excellent, very professional. Staff was very courteous and friendly. I would highly recommend this office to all my family and friends!

  9. Literally have been trying to make an appointment for the past week in a half . Tried to call and reschedule daughters appt. Left message never called me back so of course I owe $25 more dollars tried to reschedule online they never called …

  10. The doctors are wonderful but the lady at the front desk I don’t know nice but did not answer my question .. I came in at 11am asked if my appointment was at 11am got no answer then waited an hour and 15 minutes because my appointment was …

  11. Ive been a patient for yrs and have always been pleased with their treatment. Special thanks to Robin Woods who is an awesome hygienist.

  12. I have been a patient of this practice for many years. Lou and Dr. Smith are very professional and provide outstanding l care to me. I look forward to my visits.

  13. So I called this dentist office a month ago to schedule an appointment for an extraction I made it very clear I was very specific I did not want to consolation I wanted to have my teeth pulled so I get here today and they’re telling me they …

  14. Extremely pleased with services I received! Great atmosphere, very professional, but everyone was very warm and friendly. Found my new dental office! 👍 …

  15. Me and my mother were insulted by the dentist and refused treatment and i was called a lost cause. I was a patient i didnt go there to get judged and insulted by the man supposed to help me do not go if they let there staff act this way then they dont deserve customers

  16. Thanks to Dr James and Sindy, they always takw the best care of me and my teeth. I’ve never had an issue with neither one of them I would personally recommend people from all over Fayetteville to come take a visit at Village family dental

  17. My experience, I am unsatisfied with the service I received from them I went to get a cleaning and the young lady scrapped my teeth so hard she put a hole in 2 off my teeth without even telling me I have yet to be contacted back by someone …

  18. They are a wonderful team, always very helpful and very kind to my children and they work very hard to help you with your appointments specially with parents that as me work all day. And my children have wonderful teeth, rhanks to them.

  19. The staff wasn’t too friendly and everything felt rushed. I even had to come in a second time to get my fillings shaved down because it wasn’t done right the first time and I was made to feel like it wasn’t a big deal that it wasn’t done right the first time and that I was inconveniencing them by having to come back.

  20. Office manager mrs.lopez is awesome at her job, she takes time to listen to anything you may have to say to make your visit as welcoming and comfortable as possible.

  21. Hollie has been my hygienist for more than 15 years and I always have a great experience. The entire staff are friendly and professional and help to make my visit easy every time.

  22. I loved Kourtney, Jackie, and Claudia for all the positive vibes and professionalism. I first came to this practice 13 years ago and always have the same experience. I am beyond ecstatic to review my time proven opinion of the entire …

  23. My infant son had a frenectomy done here. We paid out of pocket whilst fighting with our insurance. While I was exceptionally happy with the procedure and Dr. Guy, I am unequivocally displeased with the insurance side of the company. It …

  24. At 64, I have experienced a few different group dynamics in my lifetime.
    Beginning with an incredibly rigid family dynamic growing up with the SGM and Pop’s way or the highway. …

  25. I would love to give a higher rating because I do love the staff. They are always very friendly and accommodating. However, it is nearly impossible to get ahold of them. I have been calling to reschedule an appointment for 2 days now. I …

  26. Very impressed with Village Family Dental! All the employees are very genuine and kind. You can tell they enjoy what they do and the environment is so welcoming. Would highly recommend!

  27. My problem started out when the receptionist was unable to find me in the computer due my birthday being inputed wrong. Then all I needed was my x-rays sent to my new dental office. First time they only sent PART of the record. I called to …

  28. If you need a regular cleaning, you will be ok. Otherwise, run! Don’t use them for dental work. I had fillings done over 6 months ago, which resulted in root canal, several redos, and no result. I wish I could have my teeth back. I can’t …

  29. My visit at village family dental is a great experience the customer service is very professional the nurse are so nice and dr. Patel is the best I will always praise him and his staff forever because of them I could smile again. I will recommend village family dental to everyone and anymore!!!

  30. My experience with Dr. Patel was outstanding. I hate going to the dentist but he made the whole procedure so painless. All of the staff was friendly and accommodating to all my needs. Best doctor in the state!!

  31. Amazing dental office. Staff is professional. Appointments are always as scheduled and timely. My dental hygienist, Lou Beschinski is very thorough and patient and pleasant.

  32. Dr. Jordan = Amazing Peds Dentist!
    I am near heart broken that Dr. Jordan is no longer working in Cary and is now going to be in Fayetteville full time. He was amazing with both my children (3 …

  33. I have been going to this office for a number of years. The staff is friendly and courteous and helpful. Thanks to Robin Woods, she takes care of my cleaning process and she’s gentle and caring with her patients.

  34. Impressive! First visit, showed up for apt and they took me in within 2 mins of waiting. Very friendly and helpful staff, clean place. First class office and treatment. I had two very minor cavities, that within 10 minutes, they took me in …

  35. Dr. James spent quite a bit of time with me explaining the possible causes of my molar pain. All of the staff were friendly, efficient and highly qualified. I have already re-scheduled for follow up.

  36. I recently was seen at Village Family Dental. I am a regular patient there and I have always felt that the practice was professional and highly skilled. I had to be seen because I was in extreme pain. I have recently been through a very …

  37. Dr. Smith and his team are the best there is!. They are compassionate and care for their patients. I will be recommending the staff of Village Family dental in Fayetteville to my friends and family.

  38. I absolutely loved our visit today !! From the time we came in , we was immediately acknowledged by the wonderful staff at the front !! This was our very first time there and every staff there was so nice and friendly! I love how the staff interacted with my child the entire time !! I loved everything about village family dental !!!

  39. People are horrible human beings. First their lactation consultant, Sarah, who works for herself on the side referred me here for my 2 week old baby for tongue tie. Then I find out she works here. But being a new mommy with a 5 pound baby …

  40. Receptionist were primarily focused on calling patients to schedule appointments and didn’t really focus on patients currently waiting to be seen (check in and check out). Patients were being checked out after I have already been waiting for 10 plus minutes. The office seemed understaffed. A lot of waiting around.

  41. Chelsea, the dental hygienist, was wonderful! She was thorough and took the time to explaining the x rays to me. She also gave tips on how to improve dental health to prevent problems in the future.

  42. Went to Village family dental for several years, primarily because my hygienist Jennifer was great at cleaning my teeth, otherwise, I never had great service with the dentists. I completely stopped going about 4 months ago when the Dr, I …

  43. Seriously it isn’t hard to communicate with your patient sitting in the other room about the wait. We understand. Trust me. As one medical professional to another but waisting 70 minutes without an update is negligent. The care provided was excellent, but my overall experience is 3/5 stars.

  44. The doctors and staff have been consistently top-notch, whether I’ve been in for a cleaning, tooth extraction, or for a procedure on our very young children. The practice’s attention to customer service, professionalism, and cleanliness in their offices is very apparent.

  45. My experience here was that the dentist cut corners a lot to get things done. When I got my fill in done here it didn’t last at all and when they fixed a dental issue I had involving a chip tooth it was completely obvious, whatever he did …

  46. I have been a patient with Village Family Dental for 20+ years and have never had a bad experience. The doctors and staff has always been kind, friendly and professional. I highly recommend them for all your dental needs.

  47. My daughter Niyana was scared to see the dentist for her fillings today and they made her feel at home and gave her that extra support and boost that she needed to make it through her appointment. Silly gas makes it all worth wild. Dr Patel has an amazing team at Village Family Dental. Thanks

  48. I looooovvve Village Family Dental!!!!!! My family and I have been patients of Village Family Dental for over 15 years now. Jaime Cockrell and Dr Wiles, in the Eastover office, are excellent for general dentistry! They are always so warm …

  49. I don’t remember which dentist I saw but the whole practice was wonderful! I recently received a “botched dental job” from another local dentist in Fayetteville which is why I decided to go to a new dentist. I knew the other dentist was …

  50. I had the best service here at Village Family Dental! Everyone was very nice and I felt that I was in good hands. Hats off to Dr Mit Patel he was very observant and notice I was a bit uncomfortable and he quickly assured me that everything would be fine! My dental work was a success!

  51. Dr Patel put a crown on a tooth for me. He was very professional, and did an outstanding job. The crown fits perfectly. His assistant Tiffany was also very good at her job. She knew exactly what the dentist was going to do next, and had the …

  52. My daughter needed to be sedated for one cavity. When she got out of the room she had metal brackets all in her mouth and was told she could never chew gum or gummies again. One cavity does not require multiple teeth removal and the dentist didn’t even get my permission. Save your child’s teeth by visiting a more professional facility.

  53. Been coming to this dentist for a while now. I started bringing my boys when Smile Starters did not allow me back with my babies for their first appointment. Today they had cleaning and xrays. Lianal and Dr. Michael were the best. Would definitely love to have them again

  54. I love Village Family Dental! Dr. Wiles and her assistant Theresa are the best of the best! I have bad dental anxiety and she always make me feel at ease. Thanks for always making me feel comfortable while in the chair!!

  55. I met Dr Smith on Thanksgiving Day during an emergency visit in 2005. He’s a very compassionate and caring person to see me as a new patient on THANKSGIVING DAY. I’m a big baby when it concerns a dentist, but he understood my fears and took very good care of me. Whether it’s just a filling or implant, Dr Smith is the best.

  56. I want to say of all the dentists that I have seen. Dr Patel is the best dentist of all. He is what I wish all dentist were. But the other dentist I have seen does not even compare to the care that you receive from him. He has always been …

  57. I put one star only so I can leave a comment. Looking at the reviews a lot is about friendly staff. People, STOP posting those. Possible patients are looking for “meat and potatoes” NOT fluff. Get that straight. In other words, we are not …

  58. A waste of time, Tuesday was called back after canceling morning of my daughters oral surgery. Winter weather advisory. Black ice and school delays. I was told Did not give 24 hours notice, mother nature does not give notice and I think …

  59. This is Kimberly Strouble, my hubby and I both see the Drs and hygienist at Village Family Dental. Everything including insurance issues and appointments are handled with professionalism. The hygienist are very kind as I have anxiety about …

  60. Dr. Olson and Village Family Dental did an awesome job performing surgery on my daughter. They handled a very stressful situation for me as a parent with considerable skill and care. My daughter was up and running as if nothing happened right after the procedure. Thank you!

  61. I went in with a very bad infection in my mouth scared to death because I haven’t been to a dentist since I was a kid and I’m 31…nobody made fun of my teeth situation I felt NO judgement which was big for me and by the time I was walking …

  62. Love the service my little guy and I get. The office is incredibly prompt, friendly, and always willing to take the extra time to make you feel like part of the family. It’s hard to find a practice that works well for kids AND adults. Village Family Dental definately does it all.

  63. Amazing! I’m so very thankful for your services. I have had anxiety issues concerning dental work for several years and avoided getting my teeth taken care of. Dr. James and his staff gave me the courage I needed to be begin working through …

  64. Wow. Daughter had an appointment today which went fine however one of your receptionist may need some additional customer service training. An older gentleman was here to have work done but was told that he needed to fill out the COVID …

  65. Terreye made a great first impression when I went in for my first cleaning at this office. After learning I was going to need some fillings done I became anxious but Terreye made sure to make it known I was in good hands. Dr. Smith Wiles …

  66. my recent visit November 17, 2021for dental cleaning with Ms. Karen was very informative. I will tell family and friends where to go for dental needs. thank you Karen for all the information you gave me.

  67. Everyone from the front desk to the hygienist was very pleasant and professional. This was my second visit and the first one was the very same. Great experience 👍🏾 …

  68. Just want to say how pleased I am with the care and concern and service provided for my children! Susan is by far the best dental hygienist! My son was not wanting to cooperate and she was patient and kind and was able to get everything …

  69. My child had a dental emergency and I was not allowed to go the back. This is a disservice to my child who has had a trauma that needs to be addressed. How is my minor supposed to remember everything that is said to them so that I can be …

  70. I recently had a cleaning at the Village Family Dental in Fayetteville NC.
    I was treated by Nikola the Hygienist. She was aware of my dental fear
    and calmly as well as very professionally cleaned my teeth. For some this my seem like a small thing ,but for some one who has dental phobia it means everything.

  71. Not professional. Lacking in communication. Not patient friendly. Have gone there for almost 10 years. Will not go back or recommend. The dentists need a lesson in personal hygiene. Need better communication between doctors and staff. Two …

  72. I have been a patient for 21 years. Called about tooth pain and got in to see one of the dentists on staff ( not my dentist). Took X-rays and said I need to see an endodonist. The first available evaluation appointment they had was July …

  73. Dr. James is by far the best dentist! He has excellent manners, respectful always, & does the best work. I love Village and their staff. Thank you all for your hard work & dedication to your patients!!!!

  74. My 7 y/o loves to see Ms. Susie. She is very kind n compassionate about her job. The staff is always welcoming and helpful. We been going to this place for over 2 years now and are very happy with their services. Keep it up Village Family Dental!

  75. I made an appointment with this dental office to have two of my teeth extracted when I got to the office the young lady wanted to x-ray me so on and so forth. I refuse any treatment and told her that I only want 2 of my teeth pulled so she …

  76. Dr. Molly Guy did a lip and tongue tie revision on my daughter when she was 7 weeks old. Of course I was nervous, but the program they have for this procedure is INCREDIBLE. The lactation consultant is SO informative – I learned so much …

  77. I believe my Dentist name was Dr. Brennan. The day before her I saw her dad Dr. Hall. Both of these Dr.’s are so very professional. Her dad took me by the hand and explained things to me as only a caring dentist would. He put my fears to …

  78. I ues to hate going to the dentist but I found a place where the whole staff makes you so comfortable you don’t have time to be scared they are very caring people makes you feel good about coming in polite and professional also I didn’t …

  79. Doctor Smith had done several crowns and even an implant for me. I have never had a better experience with any doctor than I had with Doctor Smith. Believe or not, considering I’m loaded down with tattoos, I was so nervous to get major …

  80. I never have any issues when I go here. My hygienist Lou is amazing. She always remembers to ask about my family and how I am. The staff is courteous and very helpful. Even when I have to reschedule like 3-4 different times they make it …

  81. For a dentist visit, the experience was very positive. The work staff is very nice and professional. They made sure I was ok and had everything I needed during the process. I’m completely happy with the final result. They gave me my smile back! Thank you to Dr. James and the is terrific staff!!

  82. All the people at Village Family Dental have been fantastic with my dental care. I will not go to anyone else but them. Dr. James and Dr. Patel are my only people I see when I go in there. I would highly recommend this Dental office to …

  83. I want to say that after our visit to this office I was very well pleased at that great work they did. My daughter had to have two root canals done in one day and the work they did was just awesome! I know that if anything has to be done …

  84. 0/10 would not EVER recommend. Cancelled my appointment and then proceeded to charge me for the appointment. I called to sort it out and the staff did not care. I would’ve kept my original appointment and made it in without any issues. But …

  85. My little guy needed a lot of dental work done. From start to finish, they were kind and professional. Their customer service is impeccable and everything was thoroughly explained. I truly felt like a part of my little man’s medical team …

  86. Great experience for my son’s tooth extractions. Aury and Haley were wonderful. Dr Olsen is amazing! It was the first time in a while that I got a follow up phone from a doctor after a procedure. Thank you.

  87. Village Family Dental is a great office. The staff is very welcoming and friendly. Dr James and his assistant are AWESOME. They both answered any and all questions I had regarding my treatment. His assistant was very sweet and I wish her the best with her new baby. I definitely will be returning!

  88. Village Family Dental has the kindest staff and is willing to work with you and help you with any dental issues you may have. The front desk staff is always so happy and pleasant when you walk in the door. Anadil has been so helpful and has …

  89. If you have a child I would highly recommend Dr. Olsen. I would give him a 10 star rating. He is an awesome dentist. He even made me feel comfortable as a parent. He has found his true calling. We will only see him.

  90. Every time I step in the office I am greeted with friendly faces from the start of my visit until the end. The staff is professional and efficient. I always leave with a smile… and clean teeth!

  91. I drive approximately 40 minutes to Village Family Dental in Fayetteville. Each person you encounter is extremely helpful and sincerely nice. I have referred friends to the Fayetteville office and bragged to them about the desk staff, …

  92. Yesterday was my 5 year old’s first dental appointment. He had a dental emergency due to slipping and falling in the shower. He’s normally scared or nervous to walk into any doctor’s office, but I was absolutely amazed with Dr. Olsen. He …

  93. Today I walked into the VFD office filled with nervousness and worry. My daughter was soon to experience her first bout with dental work outside of the normal teeth cleaning procedures. How would she fair? Would it be painful? What if she …

  94. Today I went in for a cleaning and Mrs. Karen was my Dental Hygienist. She was very sweet and gave me some good pointers about keeping my teeth healthy. She made my visit very pleasant and reinsurer. I have and will continue to recommend Village Family Dental to family and friends.

  95. I have been a patient here since 2019. I have never faced any problems with service or any of the staff members. I would definitely recommend Village Family Dental to any friends or family members.

  96. I called the office today to schedule an appointment and was basically discriminated against based on my insurance provider. The lady over the phone asked if I had the same insurance that I used previously and I stated that I do. I have …

  97. About 6 months ago we made the switch to village family dental for my two children after having a terrible experience at another dentist office. It was the best decision we made. My son needed dental work and had to go under anesthesia. To …

  98. Listen, this Dental Clinic is a Whole Vibe🙌🏾 Everyone works as a Team to give you the Best Care & Smile! I committed to a Healthy smile while I’m living my Best Life! …

  99. I saw Jennifer and Dr.James. They are amazing. Everyone in the office is very helping and friendly. If your looking for a dental office for you and your family I would give them a call.

  100. I always feel safe and comfortable during my dental treatments. Both Dr. Yu and dental hygienist were concerned about providing me with the best treatment plan.

  101. This was my daughters first visit after moving to the state and both the dental hygienist and doctor made my girls comfortable. They were knowledgeable and patient. Audrey and Dr. Pozas were excellent.

  102. I have always enjoyed going to Village Family Dental Fayetteville……the doctors, their assistances, and chairside personnel are absolutely wonderful people to care for your dental needs…..I had to have a root canal and was scared to …

  103. I was elated to receive a text message that said I could come in earlier for my filling due to cancellations. Martha is always kind and makes me feel comfortable before any procedure. I feel like family at Village!

  104. I am so spoiled by Village Family Dental and their caring staff. Especially Dr. Sunny Yu and Jennifer. Their skill and professionalism can’t be matched. I never dread a dental procedure by these wonderful folks and am always put at ease. Highly recommend!

  105. This is the most friendliest place since you have to come in for your Dental & Hygiene Care!! The Facility is always clean & neat; it has this Elegant Appeal about it when you walk in!! Ms Jennifer has been there for quite some time; I …

  106. Had a problem and they worked me in. My family has been coming here for to many years to count. From front desk, techs and Dr.Yu they are the best. ESPECIALLY TECH MRS. BERNADETTE

  107. Village Family Dental is the “Rolls Royce” of dental offices in Fayetteville, North Carolina! They are extremely professional and treat each and every patient with dignity & respect! I feel special every single time I go to an appointment. So happy that I am a patient there!👌🏽Roxie Dewitt Dawson🌷🌷🌷 …

  108. The staff is very supportive and Dr. Wiles is the best dentist I’ve ever known. She has taken the time to understand my issues and explained the treatment and reasons for the treatment. I’m just sorry it took me 9 years before visiting Village Family Dental in Fayettville.

  109. This place is by far the best dental facility I have ever been to. Scheduling was quick and easy. The receptionist was very friendly and informative. Dr. Smith-Wiles was excellent in identifying and correcting my troubled teeth. She was …

  110. The Fayetteville location is always kind and courteous. Appointments are available in very reasonable times, no ling waits. There isn’t long waits in the waiting room and they seem to be doing good work on our girls’ teeth.

  111. On Thursday, 6/16/2022, I saw Dr. Yu and dental assistant Sindy who helped me get answers to my issue and spoke with me about the situations that could be causing pain. I felt at ease with their explanations and bedside manner. Further, …

  112. This place is so cute! Welcoming to all kiddos and parents. Everyone is friendly and ready to help and take the time to answer your questions. Grateful we changed to this office from our last place. Thank you for being great and setting the bar high.

  113. Great place to take the kids for treatment. Loved how Dr. Patel took the time to include my son in the conversation when discussing the procedure and how he made sure my boy was comfortable before and after the appointment. Definitely would recommend to any parent who has children with anxiety or nervous about seeing a dentist.

  114. I had to change dentist unexpectedly and decided to go with Village Family Dental-Fayetteville location. The staff were very friendly and I was seen promptly. My dental hygienist Karen was very thorough and friendly. She provided …

  115. One of the best dentist appointments I have had in a long time. All of the staff worked together so well and seemed very happy to be at work, from check in to X-rays, and Michael helping Karen with what ever she needed, awesome experience. …

  116. BEWARE! Please send your children elsewhere for dental care. No place is perfect but outside of the front desk staff, the hygienist and “orthodontist “ have been nothing but rude. I would give zero stars if possible

  117. Multiple visits, multiple complaints. For example, in house sedation of an autistic 6 year old, in the waiting room, then refusing to allow me to assist my child to the backroom, instead forcing them to stumble to the back. Inability to …

  118. I love them. They’re always friendly and helpful. It doesn’t matter what the issue is I’m having, they see about me and fix me right up. I recommend this dentistry to everyone.

  119. Amazing staff!!! My family loves coming here. They take their time to explain everything they do prior to the visit, during your visit, and after for the next steps. We will be coming back for all our dental needs.

  120. Dr. Yu is absolutely amazing!!! Her assistant was fantastic too!! They made my procedure absolutely painless and were super pleasant to talk to!!! She doesn’t know yet, but she just became my full time dentist!!! I won’t see anyone else from this point forward!!! Thank you!!!

  121. This was a great visit. It was my first time coming to this office because I am usually at the Hope Mills office. Susan was wonderful! She made my daughter and I feel so welcomed. Dr Broussard was quick and efficient and so friendly.

  122. DR. JORDAN OLSEN is condescending, impatient and very unpleasant. A dentist is a care giver, first and foremost. Additionally, he should be an educator.
    You should keep your disdainful attitude and napoleon complex to yourself, …

  123. What a wonderful experience. My kids have been seeing Dr. Michael, one of the amazing pediatric dentist for about a year. She and her team have been great.
    I went in for my first visit recently. I was extremely nervous, but was taken …

  124. I have never had a filling done before and was nervous, but Dr Yu and her team made me comfortable. I never even felt her numbing my mouth and highly recommend her. But I’m all the whole practice is an awesome place and I love it there.

  125. This dental office has been a blessing to me and my needs for dental care. The work that’s been done for me here has been the best I’ve ever had. Their atmosphere is so clean and filled with positive energy. The team is always extra …

  126. Village Family Dental is an amazing dental office that provides their patients with excellent service. I have the pleasure of being treated by Dr Patel and his dental technician Ms.Shae. They are both amazing and always makes me feel …

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