During cataract surgery, the Intraocular lens (IOL) replaces the clouded natural lens in your eye to provide the function of focusing light onto … See more
As a 60 year old business owner and former executive, I expect a far more professional experience than I had at the Lakewood office under Dr. Warta. The communications via phone calls and/or emails was greatly lagging (weeks went by, I have …
Bought a pair of $340 frames. Noticed that lens rim was slightly crooked and returned them to see if they could be corrected. The optician took them in the back to work on them and returned saying that he couldn’t fix the issue but would …
I think the distance and close up eye chart tests should be done first. All the tests with the machines, especially the one with the wisp of air in each eye, make my eyes water and it’s harder to focus then on the charts.
During my annual eye exam I was presented with the option of trying a new contact brand in order to increase my comfort after longs hours of computer usage. Not only did I end up ordering the new brand of conacts (Bausch & Lomb Ultra), …
Dr. Rheda Gerlock is especially thorough and professional in her explanation of patient evaluations and recommendations for correction. Her counsel and recommendations for corrective procedures are detailed and comforting. …
My family has been seeing Dr. Gerlock at Vision Care Specialists in Aurora since moving to Colorado in 2011. Vision Care Specialists meets all of our our needs from young children on up to an adult with a mild phobia of eye doctors. The …
The friendly and knowledgeable team at Vision Care Specialists in Aurora are great. I’ve been receiving care here for about 7 years and haven’t had a complaint yet. I regularly wear both prescription daytime glasses and sunglasses and have …
I went to Vision Care Specialists for a 2nd opinion on my vision issues. My previous eye doctor didn’t seem to care about the problems I was having with my glasses and dismissed it as cataracts. Dr. Sara Thompson is great! She took the time …
I have been a customer of Dr. Glick’s for over 25 years. Although he retired a few years back, I have continued to bring business to this company. A year ago, my son who is also a patient, had a pretty frightening eye injury and when the ED …
I’ve been coming to VCS locations for almost two decades, and, while it’s not a budget-bargain-discount joint, it IS a quality-detail-service joint. The eye docs are first-rate, the equipment is state-of-the-art and the opticians have always gone the proverbial extra mile to get me the eyewear I need.
I have been with Vision Care Specialists seeing Dr Gerlock since I was a kid. They are always friendly, professional, and completely willing to bend over backwards to help you get what you need for your vision needs. The office is …
Went in there to attempt to use our insurance benefits, before we used Walmart Optical Center. We already had our prescriptions and after it taking awhile to get our information in, we were told that we had to pay $60 each for lenses/copay …
Every time I’m here I wait about 30 minutes to see someone, even when there are no other customers. On top of that, they got my focal point wrong twice.
VCS has always been #1 for me, but Dr. Kenneth Phi is incredible! He took the time to explain my exam in minute detail in a relaxed, humorous and informative style!
On December 14th, I selected a pair of frames from VCS and ask if I could sleep on whether spending another $112 for transition lenses would be something I wanted to do. I returned after the weekend and told them I decided against them, …
I have been going here for the past 20+ years, and have never, ever had any issues. The office staff knows my name (no matter how long it’s been since I’ve been in), asks how my family is doing, etc. They have worked with me in difficult …
I recently got two new pairs of glasses at the Aurora location of Vision Care Specialists and they are fantastic. The selection was amazing–lots of regular and higher fashion frames that seem really unique. My new glasses not only look …
Want to be misinformed and ripped off? Go here!!!
Love the Optometrists and Opticians. Have nothing against the assistants either, but all the rest of the office staff are idiots. …
My wife and I have been patients at VCS for more than thirty years. We always receive personal, friendly and professional service from the staff and our doctor, Dr. Gerlock. VCS is like an extension of our family.
I had a fantastic experience from start to finish. A technician named Noranda was friendly, professional and made me feel comfortable right away. The eye doctor was Sarah and she was very knowledgeable and fast and was able to identify my …
I have been a patient at Vision Care for over 20 years. I always return, because my experience with everyone from the time I walk in the door until I leave is friendly, helpful, respectful, supportive, and professional. I always feel good …
My husband saw Dr. Lundgren on his first visit and was very pleased. However, the person who fitted him with glasses was new and not very knowledgeable so it took a very long time. The following day, she called and said he owed more than …
Came in on a Friday afternoon appointment, they dilated my eyes so bad that they stayed that way for most of the weekend.
Then they told they wouldn’t replace my frames in less left for a week. …
Came here 3 times. Less than positive experiences. 15+ year contact wearer, glasses for my entire life. The first time I came here, I was unfortunate to be the last appointment of the day, and they rushed me through as quick as they could …
I have been going to VCS for years, initially to their County Line office, and more recently to their Aurora office. I am VERY happy with the care provided by Dr. Kenneth Phi. He loves his work, stays up-to-date in his field, gives very clear explanations, and has a good sense of humor.
Overall disappointed. Been working with my son to get contacts since last May. Long wait times for contact deliveries. 6-8 weeks! Then only one out of the three delivered were correct. When tried to return the last pair, they said they …
Dr. Gerlock and the staff always take care of my vison appointment very timely. All the testing is done in one location. My prescription is filled at the same place.
Mostly friendly, helpful, and knowledgable. Helped me see well and were helpful about choosing contacts. They do NOT get any sort of kickbacks for selling certain contacts/glasses, so it frees them up to make recommendations based on the patient’s wellbeing.
Very very negative experience. Purchased glasses and they said it would be 2 weeks, I had to call them at 2 weeks and the said they didn’t know what was going on and they would call me back. 1 week later still no call so I called them and …
Currently, I am a patient at this facility and come here for my eye glasses needs and adjustments if need be. Last time I needed an adjustment was a month ago. I was helped right away, as a guy took my glasses in and adjusted them. The …
Each step in the whole process of check-in, preliminary check ups, examination by optometrist, and ordering of glasses was very thorough and smooth. There was very little wait time which I appreciate.
I was pleased with the reception and treatment at Vision Care. I liked the fact that I did not have to wait long before being seen, and the exam by Dr Gerlock was careful and most professional. Special mention for the technician who processed me for Dr. Gerlock. Sorry I have forgotten her name, but at 98 I forget a lot.
Dr. Kenneth Phi was awesome. He took the time to clearly explain everything, and he was extremely personable. The was incredibly helpful as seeing an eye doctor stresses me out.
I made the mistake of trying this Vision Care place. Don’t make the same mistake I did. Doesn’t matter if you have insurance, they charge so much that you’re going to end up with a bill like I did. Even after paying out over $100 on the day …
Check in is always quick and efficient. Dr. Thompson is amazing and takes her time to explain exactly what the problem is and how she and her staff will take care of the patient.
I’ve been going here for 10+ years & I’ve never seen a more friendly, qualified staff anywhere else! Their commitment to customer service is beyond approach.
My wife I have been a patient for more than 20 years, they have always been very friendly and prompt on appointments, each doctor that I have seen has been wonderful in assisting me with questions concerning the condition of my eyes. The …
On my recent visit to the Aurora Office, I found the VCS office staff to be quite pleasant and professional. When Dr. Kenneth Phi greets his patients, it’s with a warm, friendly handshake. He is very knowledgeable. He explains everything thoroughly. He seems to love his work. I would highly recommend him.
Great group of doctors and glass fitters who always put the customer first. There are many of doctors to choose from and there are both men and women. The woman doctor I go to is exceptional and she answered all my questions easily and in …
We have been coming to see Dr. Gerlack for more than 30 years. She is absolutely the best in every way. The entire staff is always professional, helpful and friendly. My husband and I would have absolutely no hesitation in recommending Vision Care Specialists to anyone.
This is a very good optical practice
The staff knows what they are doing, have excellent equipment, and are responsive to questions. Very good place to get eye exams and the right glasses or contacts.
It was a little hard to find at first, but that was an issue of Maps, not the company. The fact you can make appointments online drew me in, and I’m glad it did. The front desk was really friendly and quick to greet and help me. The …
I’ve had pretty good experiences with this office the past 3 or so years. Very nice staff (Jim, in particular – awesome!), good selection of eye wear, and they seem to keep pace with better machines/technology for eye exams.
They’re very personal, professional, and quick. The whole staff is very knowledgeable. I’ve been coming here for many years and don’t plan on going anywhere else!
I had an eye emergency and was looking for somewhere that could take me right away. They opened at 8:00, I was seen at 8:20. The staff was friendly, friendly and honest. Covid policies were in place with temp taking and a new mask issued …
I have been going to Vision Care Specialists for 5+ years. Love the entire staff. Very knowledgeable and always helpful when I have questions. I would never go to anyone else!!!!!!!!!!!!!!!!
Dr. Lam was very thorough and professional. Jan was also just awesome! They were both considerate of my lack of insurance, which is not something I am used to from providers. I was suprised and appreciative on top of the safety protocols being observed by the front desk.
Everyone in the office was polite and professional. Dr. Phi and his staff are thorough and on it. Two appointments and we were out of there in about an hour. I loved how Dr. Phi took time to explain what he was looking for and what he found to.
Everyone of the staff are exceptionally friendly, knowledgeable and helpful. Have been going there for 5 years and am always very happy with my new glasses.
If I could give them higher than 5 stars I would.
Great experience! They are taking COVID seriously and are doing temp checks, health attestations and providing surgical masks. They have a fancy machine that replaces having your pupils dilated and also an alternative to the air puff for …
This place is great. I used to have a good eye doctor then didn’t go for years. Finally went to a vision works or similar and the prescription they gave me was terrible and super pricy. Found this place not too far from me and have been …
Great customer service and Dr. Pi was very through and explained everything thing to me and answered all my questions. I left knowing more than I ever had about the condition of my eyes. …
A great vision care office. I’d made an appointment, so I wasn’t a walk-in, but I didn’t have to wait. As soon as I checked in they had me started with my retinal and glaucoma checks with a great optical assistant. The ladies at the front desk were friendly and helpful. The Dr was personable and thorough.
Awesome experience! Friendly and helpful staff. They saw me on time for my appointment and were honest about prices and comparison of my options. Dr. Thompson took time to walk me through my exam results – including an explanation of my retinal scan. So cool! I will definitely be coming back to this location for my annual visits.
I have been a client of Vision Care Specialists for 20+ years and would not go anywhere else for my vision care needs. Physicians and staff great and very helpful and the quality of their products is awesome!
I’ve been a patient here for years. Whether it’s shopping for glasses or contacts I appreciate the knowledgeable staff and friendly doctors. I’ve sent many patients here and I’ll continue to do so.
Everyone is very friendly and helpful at Vision Care Specialists. I’ve been a patient there for almost 30 years and it has continued to be a place of high quality and excellent service. I highly recommend this place if you are looking for a good eye doctor!
These folks really know how to take care of a customer. Dr Hara Lam was very thorough and knowledgeable and had a great bedside manor. Norma and Jim are excellent at providing one-on-one consultations and accommodating a customer’s requests.
They got me in with very little waiting time until my appointment. Didn’t even have to wait in the waiting room even though the place was obviously very busy. Staff at all levels were very professional, thorough and courteous. Highly recommend.
I was in last week & needed some advice. The office was very clean & offers a lot of choices for frames. I was assisted by Salina. She was very informative & helpful.
Everyone that I dealt with, from the front desk and the Dr to the technicians working with ordering your glasses, were wonderful. They were very friendly, helpful and explained everything in detail. Very nice office.
Salina was really great and helpful when I had to choose new frames. I had to come back to get a slight adjustment and it was fast. I would recommend anyone to Salina for her knowledge and helpfulness.
It was a really nice appointment the employees cared and were on schedule. Kaylee was super sweet and really took care of me and the sunglasses she recommended were a big hit thanks.
I set up an appointment online a few weeks ago. When I got to the office they had no record of that and I set up a new one. When I got here today o was told I was risking the doctor’s health because I was wearing my own mask as opposed to …
Very friendly, helpful and professional staff. The Dr was very nice as well. You feel safe with the COVID Protocol in place. Great selection and price for frames and contacts.You can tell there is great management with a well running team. Definitely coming back again.
I made an appointment for a routine eye exam with Dr. Hara Lam. To be honest, I just wanted to get my prescription so I could purchase contacts somewhere else (somewhere cheaper). After offering me several unnecessary tests, I told them I …
There are many optometrists out there and I suggest you find a different one. They billed my wife for a glasses fitting she DID NOT do. She spoke with them twice and both times the rep realized the mistake and said she’d remove the …
Debbie at the front desk was very helpful & kind. She made me feel welcomed and helped me pick out my fabulous glasses! Overall the entire office is a warm and comforting place & everyone is willing to help you or answer any questions that you might have. Thank You!!
I’ve been going to optometrists for about 10 years. This is the most unprofessional I’ve ever experienced. I paid about $400+ for my contact/glasses exam, after insurance. This included putting lenses in my personal frames I had. The …
Salina is the best. She has patience to help find the right pair of glasses. Her suggestions on what would be best for you and your lifestyle is on target. Her knowledge is outstanding and I have the best fitting glasses I have ever had.
I have been going here for awhile now and really like getting my glasses adjusted correctly for my face, which is a challenge at some places. I especially like to have Salina Leslie help adjust and fit my glasses; she’s super helpful and …
Such a great experience here! Dr. Lam was attentive, thorough, and knowledgeable, and Kristine is the best optician ever. I’m beyond satisfied with their service and thrilled to have found them.
Booking an appt was easy, you can either go online or call the office. I opted to call the office and the receptionist was nice. On the day of my appt I arrived about 2 mins late but I was seen almost immediately. The technician Bennett …
This was my 1st time at MyEyeDr. Making my appt was easy. Dr. Thompson was phenomenal – Asked me about my preferences, concerns & I got more clarity on Lasik & timing for me. Kristine assisted me with picking out my new pair of glasses & I felt supported the whole process. Will be coming back, thank you!!
At the MyEyeDr.office, S. Potomac, Aurora, CO
Everyone is really kind. All the staff there make me feel so comfortable, that was my first visit and I will recommend them to everybody. My Dr. Dr. Thompson …
I went in for an eye exam and they failed to fill everything out for my prescription because I didn’t buy glasses from them. When I called the office the next day some lady named Debbie answered and she was extremely rude and kept hanging up on me before I got connected to anyone.
Kristine was immensely helpful and found the perfect
solution to replicate my aged 2016 Silhouettes. She is very knowledgeable, friendly and professional.
Kristine was professional, courteous, and patient. As a woman Vietnam Era veteran I appreciated the five star service which is not as common nowadays. She was a breath of fresh air. Initially I phoned Debbie at the front desk who was just …
I have been going to buy my eye glasses here for years because…….. there is this eyewear design specialist there that is incredible. Seriously, I live in Italy most of the year, where a lot of eyeglass designs are created and …
Visits with Dr. Thompson are always easy and stress free. She is kind, caring, and overall incredible. Kristine Wilson helped me pick my frames and got me set up with my new glasses. Talking, joking, and trying on glasses with Kristine was …
I purchased 2 pairs of glasses and a 6 month supply of contacts totaling over $800 after insurance based on the eye exam that I had at My Eye Doctor. I was having trouble seeing out of the glasses so I went to another optometrist for a 2nd …
Fist time using our insurance with MyEyeDr and the last. 2 exams and 3 pairs of frames later, couldn’t take 3 minutes to make a quick adjustment so frames sat level on my face. How happy would anyone be being told they have to wait for a …
I had the BEST experience with Dr. Sandra Rugama and her staff. Kristine was amazing and helped me pick out frames and was honest with me about how they looked. I ended buying 5 pairs of glasses and an annual contacts package, plus, I got …
I highly recommend this eye doctor’s office! I was a bit nervous as this was my first time here. My visit exceed my expectations by far! Everyone was so professional, helpful and nice. Dr. Rugama was so helpful, explained everything to me …
Dr Rugama has been wonderful in helping with my post-transplant graft versus host disease. She is kind, listens fully, understands how often my eyes will change and always has great suggestions and follow through. …
Awesome. Took my 6 year old here today for an eye exam. He ended up needing reading glasses. Exam was super easy, plus they were super patient with my exuberant child. Will be back for my families eye care!! 👍👌✌️ …
Megan (S. Potomac St., Aurora, CO) delivered exceptional customer service in assisting me with finding my most flattering pair of eyeglasses. She also helped with discounts from my insurance and My Eye Dr. office. What a knowledgeable and …
I’ve been coming here for several years, and they are always friendly, polite, and reasonably prompt so far as wait times. Dr. Lam is quick, efficient, patient, thorough, and gentle. Kristine is knowledgeable about frames, lenses, …
Super professional and great care! Dr. Lam was so knowledgeable and helped me update my contact and eye glasses prescription. Salina was extremely helpful with picking out my frames and making sure I understood all the options. I highly recommend coming to see them for all your eyeball needs!
Dr. Lam is very professional and ensures I am receiving the best care possible.
Expensive
Terrible service.
Jim is the best!!!
new glasses cause more double vision
Great service
Great staff
Very pleasant and informative
Dr. Phi is comprehensive and sensitive
Very helpful, friendly, and professional staff
Very competent and thorough exam!
Experienced people who care about their customers.
Everyone is professional, prompt, exams are thorough.
Great customer service and fab selection
As a 60 year old business owner and former executive, I expect a far more professional experience than I had at the Lakewood office under Dr. Warta. The communications via phone calls and/or emails was greatly lagging (weeks went by, I have …
Alicia was a big help – fixed some frames we thought had to be replaced.
Great doc! Good selection
Been going here for years, they are the only optometrist to get my prescription right
Front desk staff need training in customers services and stop yawning when they are on the phone.
Bought a pair of $340 frames. Noticed that lens rim was slightly crooked and returned them to see if they could be corrected. The optician took them in the back to work on them and returned saying that he couldn’t fix the issue but would …
I think the distance and close up eye chart tests should be done first. All the tests with the machines, especially the one with the wisp of air in each eye, make my eyes water and it’s harder to focus then on the charts.
Great customer service and the staff really cares
During my annual eye exam I was presented with the option of trying a new contact brand in order to increase my comfort after longs hours of computer usage. Not only did I end up ordering the new brand of conacts (Bausch & Lomb Ultra), …
Dr. Rheda Gerlock is especially thorough and professional in her explanation of patient evaluations and recommendations for correction. Her counsel and recommendations for corrective procedures are detailed and comforting. …
My family has been seeing Dr. Gerlock at Vision Care Specialists in Aurora since moving to Colorado in 2011. Vision Care Specialists meets all of our our needs from young children on up to an adult with a mild phobia of eye doctors. The …
The doctor was professional and stuff was helpful. Thank you!
Thank you 🙏 you’re staff was great nice and professional …
Horrible customer service. Rude!!!! No business should ever operate like they do. Absolutely terrible.
Great professional service all the way through the process
The friendly and knowledgeable team at Vision Care Specialists in Aurora are great. I’ve been receiving care here for about 7 years and haven’t had a complaint yet. I regularly wear both prescription daytime glasses and sunglasses and have …
I work with Doctor Kritika Salooja. She’s a pleasure to work with, professional, and courteous!
Courageous, professional, friendly, helpful, and open to my concerns and budget.
I went to Vision Care Specialists for a 2nd opinion on my vision issues. My previous eye doctor didn’t seem to care about the problems I was having with my glasses and dismissed it as cataracts. Dr. Sara Thompson is great! She took the time …
Amazing staff! Doctors are very knowledgeable!
Always successfully meeting my eye care needs.
I have been a customer of Dr. Glick’s for over 25 years. Although he retired a few years back, I have continued to bring business to this company. A year ago, my son who is also a patient, had a pretty frightening eye injury and when the ED …
Closing at 5:30 nice timing for when people get off work at 6 and only open till 7 once a week
I’ve been coming to VCS locations for almost two decades, and, while it’s not a budget-bargain-discount joint, it IS a quality-detail-service joint. The eye docs are first-rate, the equipment is state-of-the-art and the opticians have always gone the proverbial extra mile to get me the eyewear I need.
Love Sarah and the entire staff. So friendly and thorough.
I have been with Vision Care Specialists seeing Dr Gerlock since I was a kid. They are always friendly, professional, and completely willing to bend over backwards to help you get what you need for your vision needs. The office is …
Dr .Thompson is a wonderful doctor. I highly recommend her.
Went in there to attempt to use our insurance benefits, before we used Walmart Optical Center. We already had our prescriptions and after it taking awhile to get our information in, we were told that we had to pay $60 each for lenses/copay …
Every time I’m here I wait about 30 minutes to see someone, even when there are no other customers. On top of that, they got my focal point wrong twice.
Great people and VERY professional! Dr. K is a GENIUS!
VCS has always been #1 for me, but Dr. Kenneth Phi is incredible! He took the time to explain my exam in minute detail in a relaxed, humorous and informative style!
Everyone was very caring and helpful in all phases of my procedure.
Professional, great customer care & I didn’t have to wait.
Great facility, very knowledgeable and professional staff – thank you
Dr. Gerlock is the best. The office staff is very helpful.
Dr. Thompson, always pleasant and answers all your questions.
On December 14th, I selected a pair of frames from VCS and ask if I could sleep on whether spending another $112 for transition lenses would be something I wanted to do. I returned after the weekend and told them I decided against them, …
I had a wonderful experience here. Everyone is so knowledgeable and courteous.
I have been going here for the past 20+ years, and have never, ever had any issues. The office staff knows my name (no matter how long it’s been since I’ve been in), asks how my family is doing, etc. They have worked with me in difficult …
I recently got two new pairs of glasses at the Aurora location of Vision Care Specialists and they are fantastic. The selection was amazing–lots of regular and higher fashion frames that seem really unique. My new glasses not only look …
the doctor took special care to get me the right type of prescription for my problem with changing distances and night driving.
Great doctor. Very expensive glasses.
Want to be misinformed and ripped off? Go here!!!
Love the Optometrists and Opticians. Have nothing against the assistants either, but all the rest of the office staff are idiots. …
Very professional. Great staff. I highly recommend VCS.
My wife and I have been patients at VCS for more than thirty years. We always receive personal, friendly and professional service from the staff and our doctor, Dr. Gerlock. VCS is like an extension of our family.
They got me in very last minute and gave a very thorough examination because of light flashes
I had a fantastic experience from start to finish. A technician named Noranda was friendly, professional and made me feel comfortable right away. The eye doctor was Sarah and she was very knowledgeable and fast and was able to identify my …
I have been a patient at Vision Care for over 20 years. I always return, because my experience with everyone from the time I walk in the door until I leave is friendly, helpful, respectful, supportive, and professional. I always feel good …
The staff is always very friendly and make your comfort and happiness their priority.
My husband saw Dr. Lundgren on his first visit and was very pleased. However, the person who fitted him with glasses was new and not very knowledgeable so it took a very long time. The following day, she called and said he owed more than …
Came in on a Friday afternoon appointment, they dilated my eyes so bad that they stayed that way for most of the weekend.
Then they told they wouldn’t replace my frames in less left for a week. …
Everyone is very friendly and knowledgeable. They explained everything to me and were very helpful.
Came here 3 times. Less than positive experiences. 15+ year contact wearer, glasses for my entire life. The first time I came here, I was unfortunate to be the last appointment of the day, and they rushed me through as quick as they could …
Thanks Donna for doing a great job fixing my eyeglasses and providing great service after closing time!
Helped in a true time of need, I can’t stress how awesome these people are. Great facility and Chris was amazing.
I have been going to VCS for years, initially to their County Line office, and more recently to their Aurora office. I am VERY happy with the care provided by Dr. Kenneth Phi. He loves his work, stays up-to-date in his field, gives very clear explanations, and has a good sense of humor.
Very friendly and helpful staff from the front reception desk to the doctor’s!
DO NOT GIVE THEM YOUR PHONE NUMBER — unless you want to be robocalled into oblivion… …
Overall disappointed. Been working with my son to get contacts since last May. Long wait times for contact deliveries. 6-8 weeks! Then only one out of the three delivered were correct. When tried to return the last pair, they said they …
I have mixed feelings about my visit today. To describe my visit in two words: adequate, frustrating …
Very thorough care and great testing for eye problems.
Got a new doctor and wasn’t feeling jazzed good about it until I met her. Dr. Salooja is awesome! Really like her a lot so far.
Dr. Gerlock and the staff always take care of my vison appointment very timely. All the testing is done in one location. My prescription is filled at the same place.
Mostly friendly, helpful, and knowledgable. Helped me see well and were helpful about choosing contacts. They do NOT get any sort of kickbacks for selling certain contacts/glasses, so it frees them up to make recommendations based on the patient’s wellbeing.
Very very negative experience. Purchased glasses and they said it would be 2 weeks, I had to call them at 2 weeks and the said they didn’t know what was going on and they would call me back. 1 week later still no call so I called them and …
Currently, I am a patient at this facility and come here for my eye glasses needs and adjustments if need be. Last time I needed an adjustment was a month ago. I was helped right away, as a guy took my glasses in and adjusted them. The …
Each step in the whole process of check-in, preliminary check ups, examination by optometrist, and ordering of glasses was very thorough and smooth. There was very little wait time which I appreciate.
I was pleased with the reception and treatment at Vision Care. I liked the fact that I did not have to wait long before being seen, and the exam by Dr Gerlock was careful and most professional. Special mention for the technician who processed me for Dr. Gerlock. Sorry I have forgotten her name, but at 98 I forget a lot.
It’s been sometime since I’ve been there. I have used Vision care for mant years and think it is the best. I only hope I can keep using it.
Dr. Kenneth Phi was awesome. He took the time to clearly explain everything, and he was extremely personable. The was incredibly helpful as seeing an eye doctor stresses me out.
I made the mistake of trying this Vision Care place. Don’t make the same mistake I did. Doesn’t matter if you have insurance, they charge so much that you’re going to end up with a bill like I did. Even after paying out over $100 on the day …
Check in is always quick and efficient. Dr. Thompson is amazing and takes her time to explain exactly what the problem is and how she and her staff will take care of the patient.
I’ve been going here for 10+ years & I’ve never seen a more friendly, qualified staff anywhere else! Their commitment to customer service is beyond approach.
Great eye exam with Dr. Gerlock. I have been coming to Vision Care Specialists for over 39 years and it’s always a great experience.
Very friendly and professional. They truly care about their patients / customers and very honest as well.
My wife I have been a patient for more than 20 years, they have always been very friendly and prompt on appointments, each doctor that I have seen has been wonderful in assisting me with questions concerning the condition of my eyes. The …
The Doctors are very good, Specially Dr Thompson. The rest of the staff need training in customer care specially the manager.
On my recent visit to the Aurora Office, I found the VCS office staff to be quite pleasant and professional. When Dr. Kenneth Phi greets his patients, it’s with a warm, friendly handshake. He is very knowledgeable. He explains everything thoroughly. He seems to love his work. I would highly recommend him.
Great group of doctors and glass fitters who always put the customer first. There are many of doctors to choose from and there are both men and women. The woman doctor I go to is exceptional and she answered all my questions easily and in …
Fast and friendly receptionists and very efficent willing to help. Been going here for over 4 yrs keep up the great work.
All the staff at vision care specialists were very friendly and helpful!
My wife and I have been going to Vision Care Specialists for years and are always pleased with the level of service and expertise we receive.
We have been coming to see Dr. Gerlack for more than 30 years. She is absolutely the best in every way. The entire staff is always professional, helpful and friendly. My husband and I would have absolutely no hesitation in recommending Vision Care Specialists to anyone.
This is a very good optical practice
The staff knows what they are doing, have excellent equipment, and are responsive to questions. Very good place to get eye exams and the right glasses or contacts.
It was a little hard to find at first, but that was an issue of Maps, not the company. The fact you can make appointments online drew me in, and I’m glad it did. The front desk was really friendly and quick to greet and help me. The …
I’ve had pretty good experiences with this office the past 3 or so years. Very nice staff (Jim, in particular – awesome!), good selection of eye wear, and they seem to keep pace with better machines/technology for eye exams.
They’re very personal, professional, and quick. The whole staff is very knowledgeable. I’ve been coming here for many years and don’t plan on going anywhere else!
I had an eye emergency and was looking for somewhere that could take me right away. They opened at 8:00, I was seen at 8:20. The staff was friendly, friendly and honest. Covid policies were in place with temp taking and a new mask issued …
I have been going to Vision Care Specialists for 5+ years. Love the entire staff. Very knowledgeable and always helpful when I have questions. I would never go to anyone else!!!!!!!!!!!!!!!!
Dr. Lam was very thorough and professional. Jan was also just awesome! They were both considerate of my lack of insurance, which is not something I am used to from providers. I was suprised and appreciative on top of the safety protocols being observed by the front desk.
Everyone in the office was polite and professional. Dr. Phi and his staff are thorough and on it. Two appointments and we were out of there in about an hour. I loved how Dr. Phi took time to explain what he was looking for and what he found to.
Everyone of the staff are exceptionally friendly, knowledgeable and helpful. Have been going there for 5 years and am always very happy with my new glasses.
If I could give them higher than 5 stars I would.
Great experience! They are taking COVID seriously and are doing temp checks, health attestations and providing surgical masks. They have a fancy machine that replaces having your pupils dilated and also an alternative to the air puff for …
This place is great. I used to have a good eye doctor then didn’t go for years. Finally went to a vision works or similar and the prescription they gave me was terrible and super pricy. Found this place not too far from me and have been …
Great customer service and Dr. Pi was very through and explained everything thing to me and answered all my questions. I left knowing more than I ever had about the condition of my eyes. …
A great vision care office. I’d made an appointment, so I wasn’t a walk-in, but I didn’t have to wait. As soon as I checked in they had me started with my retinal and glaucoma checks with a great optical assistant. The ladies at the front desk were friendly and helpful. The Dr was personable and thorough.
Awesome experience! Friendly and helpful staff. They saw me on time for my appointment and were honest about prices and comparison of my options. Dr. Thompson took time to walk me through my exam results – including an explanation of my retinal scan. So cool! I will definitely be coming back to this location for my annual visits.
I have been a client of Vision Care Specialists for 20+ years and would not go anywhere else for my vision care needs. Physicians and staff great and very helpful and the quality of their products is awesome!
It took over an hour and a half to get an eye exam and pay for it.
I’ve been a patient here for years. Whether it’s shopping for glasses or contacts I appreciate the knowledgeable staff and friendly doctors. I’ve sent many patients here and I’ll continue to do so.
Everyone is very friendly and helpful at Vision Care Specialists. I’ve been a patient there for almost 30 years and it has continued to be a place of high quality and excellent service. I highly recommend this place if you are looking for a good eye doctor!
These folks really know how to take care of a customer. Dr Hara Lam was very thorough and knowledgeable and had a great bedside manor. Norma and Jim are excellent at providing one-on-one consultations and accommodating a customer’s requests.
They got me in with very little waiting time until my appointment. Didn’t even have to wait in the waiting room even though the place was obviously very busy. Staff at all levels were very professional, thorough and courteous. Highly recommend.
I was in last week & needed some advice. The office was very clean & offers a lot of choices for frames. I was assisted by Salina. She was very informative & helpful.
Everyone that I dealt with, from the front desk and the Dr to the technicians working with ordering your glasses, were wonderful. They were very friendly, helpful and explained everything in detail. Very nice office.
Salina was really great and helpful when I had to choose new frames. I had to come back to get a slight adjustment and it was fast. I would recommend anyone to Salina for her knowledge and helpfulness.
It was a really nice appointment the employees cared and were on schedule. Kaylee was super sweet and really took care of me and the sunglasses she recommended were a big hit thanks.
I set up an appointment online a few weeks ago. When I got to the office they had no record of that and I set up a new one. When I got here today o was told I was risking the doctor’s health because I was wearing my own mask as opposed to …
Very friendly, helpful and professional staff. The Dr was very nice as well. You feel safe with the COVID Protocol in place. Great selection and price for frames and contacts.You can tell there is great management with a well running team. Definitely coming back again.
I made an appointment for a routine eye exam with Dr. Hara Lam. To be honest, I just wanted to get my prescription so I could purchase contacts somewhere else (somewhere cheaper). After offering me several unnecessary tests, I told them I …
There are many optometrists out there and I suggest you find a different one. They billed my wife for a glasses fitting she DID NOT do. She spoke with them twice and both times the rep realized the mistake and said she’d remove the …
Debbie at the front desk was very helpful & kind. She made me feel welcomed and helped me pick out my fabulous glasses! Overall the entire office is a warm and comforting place & everyone is willing to help you or answer any questions that you might have. Thank You!!
Kristine was amazing explained everything to me and was very helpful and calm. A wonderful experience definitely recommend coming!!!
I’ve been going to optometrists for about 10 years. This is the most unprofessional I’ve ever experienced. I paid about $400+ for my contact/glasses exam, after insurance. This included putting lenses in my personal frames I had. The …
Salina is the best. She has patience to help find the right pair of glasses. Her suggestions on what would be best for you and your lifestyle is on target. Her knowledge is outstanding and I have the best fitting glasses I have ever had.
Everyone was very polite and professional. They did an excellent job. Dr. Lam and the assistants were very thorough.
Great selection, great service! Kristine was super helpful in helping me pick out my glasses!
Go see MATTIE.
Phenomenal work ethic and passion is hard to come by especially in todays world. …
Dr. Thompson was very thorough and Salina and Debbie were very helpful! We had a great experience and will return for future visits.
I have been going here for awhile now and really like getting my glasses adjusted correctly for my face, which is a challenge at some places. I especially like to have Salina Leslie help adjust and fit my glasses; she’s super helpful and …
Such a great experience here! Dr. Lam was attentive, thorough, and knowledgeable, and Kristine is the best optician ever. I’m beyond satisfied with their service and thrilled to have found them.
Booking an appt was easy, you can either go online or call the office. I opted to call the office and the receptionist was nice. On the day of my appt I arrived about 2 mins late but I was seen almost immediately. The technician Bennett …
This was my 1st time at MyEyeDr. Making my appt was easy. Dr. Thompson was phenomenal – Asked me about my preferences, concerns & I got more clarity on Lasik & timing for me. Kristine assisted me with picking out my new pair of glasses & I felt supported the whole process. Will be coming back, thank you!!
At the MyEyeDr.office, S. Potomac, Aurora, CO
Everyone is really kind. All the staff there make me feel so comfortable, that was my first visit and I will recommend them to everybody. My Dr. Dr. Thompson …
Salina at Aurora has always gone the extra mile the three times we have worked with her. (635) She gives phenomenal advice!!
Kristine helped me with choosing my new pair of glasses and was awesome in the amount of care taken to help this ol man out. I appreciate her help!
I went in for an eye exam and they failed to fill everything out for my prescription because I didn’t buy glasses from them. When I called the office the next day some lady named Debbie answered and she was extremely rude and kept hanging up on me before I got connected to anyone.
Kristine was immensely helpful and found the perfect
solution to replicate my aged 2016 Silhouettes. She is very knowledgeable, friendly and professional.
Christina is always so helpful she should a raise!! Love that she takes time to answer all our questions.
Dr. Thompson and Kristine are great to work with. Kristine has always been my eye glass person go to she helps with picking out glasses.
Kristine was professional, courteous, and patient. As a woman Vietnam Era veteran I appreciated the five star service which is not as common nowadays. She was a breath of fresh air. Initially I phoned Debbie at the front desk who was just …
Easy online scheduling, friendly staff, wonderful eye doc.
I have been going to buy my eye glasses here for years because…….. there is this eyewear design specialist there that is incredible. Seriously, I live in Italy most of the year, where a lot of eyeglass designs are created and …
Visits with Dr. Thompson are always easy and stress free. She is kind, caring, and overall incredible. Kristine Wilson helped me pick my frames and got me set up with my new glasses. Talking, joking, and trying on glasses with Kristine was …
Salina is the best optician I have ever worked with! She’s very friendly, knows her stuff, and will work hard to get you the best deal possible.
I purchased 2 pairs of glasses and a 6 month supply of contacts totaling over $800 after insurance based on the eye exam that I had at My Eye Doctor. I was having trouble seeing out of the glasses so I went to another optometrist for a 2nd …
Fist time using our insurance with MyEyeDr and the last. 2 exams and 3 pairs of frames later, couldn’t take 3 minutes to make a quick adjustment so frames sat level on my face. How happy would anyone be being told they have to wait for a …
I had the BEST experience with Dr. Sandra Rugama and her staff. Kristine was amazing and helped me pick out frames and was honest with me about how they looked. I ended buying 5 pairs of glasses and an annual contacts package, plus, I got …
I highly recommend this eye doctor’s office! I was a bit nervous as this was my first time here. My visit exceed my expectations by far! Everyone was so professional, helpful and nice. Dr. Rugama was so helpful, explained everything to me …
Dr Rugama has been wonderful in helping with my post-transplant graft versus host disease. She is kind, listens fully, understands how often my eyes will change and always has great suggestions and follow through. …
Awesome. Took my 6 year old here today for an eye exam. He ended up needing reading glasses. Exam was super easy, plus they were super patient with my exuberant child. Will be back for my families eye care!! 👍👌✌️ …
Megan (S. Potomac St., Aurora, CO) delivered exceptional customer service in assisting me with finding my most flattering pair of eyeglasses. She also helped with discounts from my insurance and My Eye Dr. office. What a knowledgeable and …
I’ve been coming here for several years, and they are always friendly, polite, and reasonably prompt so far as wait times. Dr. Lam is quick, efficient, patient, thorough, and gentle. Kristine is knowledgeable about frames, lenses, …
Super professional and great care! Dr. Lam was so knowledgeable and helped me update my contact and eye glasses prescription. Salina was extremely helpful with picking out my frames and making sure I understood all the options. I highly recommend coming to see them for all your eyeball needs!