Vision Financial Federal Credit Union offers much more than just superior rates. Our goal is to be your primary financial institution and, as such, … See more
Customer service is so bad, I couldn’t stop a fraudulent attempt because the bank is closed. They also are closed on weekends and don’t notify you if you are traveling that they would stop the card.
I feel a little bit of distain when they’re treated when they’re dealing with non members or members from other credit unions but overall the transaction was quick and friendly.
This is the worst bank ever i have encountered. There is a fee for everything. They take out extra money almost everytime you get paid. They charge you if dont have a certain amount. Just the worst ever. If i could i wont even give this …
Great service and none to low fees on most of their account types + a drive-thru. Their mobile app isn’t very nice though, and they probably won’t add support for Google or Apple Pay any time soon.
Beth C is Always an Amazing and with Great Spirits!!! Everyone there is always so nice and jeepery smiles full of joy the only reason they get a 4 and not a 5 is because they need to spread their love and hire some more people I had to wait …
Everyone has always provided great service. Even through this tough time. I don’t spend a lot of time on hold. Always answers whatever concerns that I have. Love that they inspected my car as well!
I am sitting in the parking lot now going in to close my accounts. I have difficulty getting anyone to answer the phones. Their response to returning calls is not prompt if they bother to return them at all.
The Vision Financial Federal Credit Unit Team is a very warm extension of family. They remember your face, your name, and your financial makeup. I am afraid to mention names here in an effort not to leave anyone out, however; if I saw either of them any place in the world I would feel right at home.
Taylor Thomas, Loan Officer is very good at her job. She is not only knowledgeable but also helpful. She always answers my questions in a timely fashion and her customer service is remarkable. I’m glad I chose VFCU!
This is the worst company I have ever dealt with. My car was totaled on April 20th my insurance sent a check in May covering most of the balance. I had gap insurance on my car so instead of them sending the information to the place when …
Never in my life have I ever experience bad service from a bank, especially if they taking care of your money. This bank lacks a lot of communication and they don’t care about customer satisfaction. I tried to do business with them a year …
Poor online tools and security. Bad options for credit cards and international spending. While they certainly seem to try hard, there is literally no benefit to using them as opposed to a different bank or credit union. …
I have banked with Vision for 14 years. My husband has for almost 4 years now. I couldn’t ask for a better bank or staff. Such friendly people. They definitely know how to make you feel like family and get the job done without any stress.
I absolutely love this bank . I joined this bank through my employer and even miles a way they still seem to go the extra mile to make sure that all my needs are taken care of . Taylor Thomas is one of the amazing staff members that I’ve …
My wife and I experience with vision financial Is the best ever. They treat You with the respect that you deserve. They go over and beyond to make it easier and a great experience for you. We never had a bank to do this for us. They even …
This credit union is amazing. I just joined last year & love everything about it. Customer service is always friendly & they are always willing to assist me with all that I need. I especially love Stacey & Taylor. Taylor knows that I work 8 …
This credit union is more likely for an older crowd. Apple Pay comes in really handy, but unfortunately VFFCU does not offer apply pay or tap. Another downside is I often have issues with my debit card & it’s always at night when I’m out. …
Just received a call from someone that wanted to start off rude like I’d inconvenienced her. but I’m pretty sure she caught herself and her nasty attitude. In the fact that I don’t live in the area, I just commute for work and travel for …
Limited
Very pleasant staff.
Good shared branch for me
Customer service is so bad, I couldn’t stop a fraudulent attempt because the bank is closed. They also are closed on weekends and don’t notify you if you are traveling that they would stop the card.
I feel a little bit of distain when they’re treated when they’re dealing with non members or members from other credit unions but overall the transaction was quick and friendly.
Absolutely love Vision and everyone there! Stephany is incredibly helpful with everything! I would highly recommend VFFCU to everyone!
Excellent credit union!
Very caring Staff.
Loan officer Ms. Taylor Thomas was incredibly helpful and quick to answer any questions we had. I would highly recommend working with her at VFFCU!
This is the worst bank ever i have encountered. There is a fee for everything. They take out extra money almost everytime you get paid. They charge you if dont have a certain amount. Just the worst ever. If i could i wont even give this …
Great service and none to low fees on most of their account types + a drive-thru. Their mobile app isn’t very nice though, and they probably won’t add support for Google or Apple Pay any time soon.
Beth C is Always an Amazing and with Great Spirits!!! Everyone there is always so nice and jeepery smiles full of joy the only reason they get a 4 and not a 5 is because they need to spread their love and hire some more people I had to wait …
Everyone has always provided great service. Even through this tough time. I don’t spend a lot of time on hold. Always answers whatever concerns that I have. Love that they inspected my car as well!
I am sitting in the parking lot now going in to close my accounts. I have difficulty getting anyone to answer the phones. Their response to returning calls is not prompt if they bother to return them at all.
The Vision Financial Federal Credit Unit Team is a very warm extension of family. They remember your face, your name, and your financial makeup. I am afraid to mention names here in an effort not to leave anyone out, however; if I saw either of them any place in the world I would feel right at home.
Taylor Thomas, Loan Officer is very good at her job. She is not only knowledgeable but also helpful. She always answers my questions in a timely fashion and her customer service is remarkable. I’m glad I chose VFCU!
This is the worst company I have ever dealt with. My car was totaled on April 20th my insurance sent a check in May covering most of the balance. I had gap insurance on my car so instead of them sending the information to the place when …
Never in my life have I ever experience bad service from a bank, especially if they taking care of your money. This bank lacks a lot of communication and they don’t care about customer satisfaction. I tried to do business with them a year …
Poor online tools and security. Bad options for credit cards and international spending. While they certainly seem to try hard, there is literally no benefit to using them as opposed to a different bank or credit union. …
I have banked with Vision for 14 years. My husband has for almost 4 years now. I couldn’t ask for a better bank or staff. Such friendly people. They definitely know how to make you feel like family and get the job done without any stress.
I absolutely love this bank . I joined this bank through my employer and even miles a way they still seem to go the extra mile to make sure that all my needs are taken care of . Taylor Thomas is one of the amazing staff members that I’ve …
My wife and I experience with vision financial Is the best ever. They treat You with the respect that you deserve. They go over and beyond to make it easier and a great experience for you. We never had a bank to do this for us. They even …
This credit union is amazing. I just joined last year & love everything about it. Customer service is always friendly & they are always willing to assist me with all that I need. I especially love Stacey & Taylor. Taylor knows that I work 8 …
This credit union is more likely for an older crowd. Apple Pay comes in really handy, but unfortunately VFFCU does not offer apply pay or tap. Another downside is I often have issues with my debit card & it’s always at night when I’m out. …
Just received a call from someone that wanted to start off rude like I’d inconvenienced her. but I’m pretty sure she caught herself and her nasty attitude. In the fact that I don’t live in the area, I just commute for work and travel for …