Vista Health System

Public health clinic, Vista Medical Center - East

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Vista Health System Reviews ( 250 )

  1. They misdiagnose, loose information, don’t care about anything you tell them, and they’re a scam! If you love your life, don’t like wasting money, & ACTUALLY want the RIGHT diagnose, DON’T COME HERE!!! You’ve been warned! 🙁

  2. I went here with an excruciating side pain and waited almost 2 hours to get a room and then another hour in the room and I didnt even get to see a doctor. They just let me leave and I drove another hour home to an ER in my area.

  3. I rarely write reviews but am so frustated,mad etc.I was there for three days and I feel it was a waste of time I was not treated appropiately..Staff at the ER were wonderful.The problem started when i was admitted to the 4th floor they had …

  4. This hospital is the most dirty, unprofossional, disorganized hospitals ever. I didnt even get a nurse and no one that worked there knew where there was a water fountain, except one that was covered with blood. Just disgusting.

  5. Came to the emergency room with a broken toe. Didn’t offer a wheelchair, and didn’t even offer an ice pack. They just watched me trying to hobble around… Then referred me to a specialist who doesn’t even take my insurance.

  6. My girlfriend had a pain in her side and we went to the hospital. She was in extreme pain. We waited in the waiting room for about an hour. When we finally got in we waited for probably another hour without seeing a doctor and we decided to head to a hospital closer to home.

  7. Friday around 3:00pm I dropped off some urine samples, called today to see if they have the results and appears like the LOST the sample and the order to run the test was canceled the same day that they asked for it (on Thursday)!!!!!!!!!!!!!!!!!! I WAS NOT INFORMED OF THAT.
    😶😶😶😶😶😶😶 …

  8. Absolutely the worst experience ever. I need knee replacement for both knees in November of this year and my doctor does his procedures there.I will insist on a different facility. I would not bring my pet there.

  9. I was having a really bad head pains and Dr.Oyasu and Nurse Bevenice or Berenice did an awesome job they made me feel comfortable and helped me with my problem keep up the good work💕💕💕 …

  10. My experience at this hospital was amazing, I just had a baby on January 24 2019 delivered at Vista and it was great, my anesthesiologist was amazing so professional got my spinal block in 5 to 6 minutes didn’t take him long at all didn’t …

  11. Dr. Kenji oyasu , MD
    Very wonderful , fast , and knows exactly what he’s doing . Great with kids too . Brought my daughter in and he had no issues with keeping her calm . I really do recommend him

  12. Waukegan location was absolutely awful… I came in close to over dosing… it was nice that nurses rushed me back right away but when the Doctor came in, he said he was gonna start procedures than kicked my bf out of the entire hospital …

  13. Went here for strep throat and was prescribed a medication that had penicillin in it. The medicine was called by another name so I was unaware, and I told them that i was allergic to penicillin when I was first seen. I’ll never go here again.it caused me to break out in hives

  14. Very friendly staff and very informed. Won’t leave your side till all questions answered…felt very comfortable and safe…like being at home and having a nurse at home. Would definitely come back, if need be. Thanks Vista staff.

  15. TO be honest i never visited this place and i don’t have any experience with them
    BUT i had a problem dealing with the center that is responsible about the …

  16. VERY VERY VERY BAD HOSPITAL don’t bring your baby’s here if they have to be looked at. They don’t know what they’re doing , they leave machines unplugged and don’t even notice. You ask them a question and they can’t answer. Save yourself your time and AVOID THIS HOSPITAL. I’m surprised you guys are still in service.

  17. Customer service is only a buzz word used at this facility in the emergency arena.
    Employees in this area are in serious need of soft skills training. Medical …

  18. Flor was rude, condescending, and not very welcoming.They should really look into hiring new staff. There was a couple of nice nurses, but other than that, most of the staff gave you attitude.

  19. I don’t understand why, they admit you. Then act like it’s a problem when you need something!! Also, they said visiting hours are over at eight! Well, tell me why the chick(my roommate) and her man on the other side all caked up!! And they …

  20. I don’t even know where to start the charge nurse Jessica an another nurse in the emergency targeted my family falsely called dcfs lied an said I left my son when I didn’t I was in the room the whole Time an sent police to my home while i was at the hospital with my son while my kids were home with a adult family member

  21. Front end lady’s are always chit chatting, very loud, on their phones, and have people waiting to check in, very unprofessional. DOCTORS and NURSES are very professional and kind.

  22. My 82 yr old grandfather fell down a full flight of stairs and shattered his shoulder …..well the ER doctor…Dr. Patel suggested we take him home with a sling for his arm, and to continue his blood thinning medication that same day. …

  23. Most workers have to be friendlier and try to act like they care about their patients. I understand that you guys might see the same thing over and over and you might think is no a big deal, but the family members care and are worried about their love ones.

  24. Can’t. Get any help from the black workers. The Philippines respect the patient’s. That evening shift wouldn’t even give pain meds or water for a very dry mouth all night long. The night shifty need to looked into on work ethics bc they have horrible work ethic. Hooray to the other races you all do great work.

  25. I have only dealt with the radiology registrar, but I have nothing good to say about her. Gave me nothing but trouble both times I have been there — mind you, never did have what I went there for done — she gave me the run around about …

  26. On 12/29/2021 I was there with my mom that’s had pain in her all body it seem that’s she had COVID so I take her to this hospital I sighed in and I said to the lady that my mom has a emergency and she was like “ everyone has a emergency in …

  27. DO NOT GO HERE! The first “bill” I received was a court summons with a dollar amount. I’ve never seen this kind of treatment from a hospital, even at times in my life when I was broke and unable to pay. This is over-the-top threatening behavior. I will never use their facilities ever again. If I could give them zero stars I would.

  28. Went in and let me tell you. This ER Tech… pretty sure his name was Mitchell but let’s call him papi because besides great service he stole my heart sweetest guy out there and looks that could kill. I’m about to call the ambulance just to see him again

  29. Awesome people. I had blood work and a ultrasound done last week and the staff there was helpful and patient even though I was being annoying and scared. Def like this place.

  30. Horrible just plain horrible wait times are ridiculous two nice staff X-ray techs. Dr wasn’t even a doctor he was a p.a was rude and took forever. Rooms dirty floors dingy does not look like they changed sheets on bed before switching patients

  31. my baby was born in this hospital 7 days ago the nurses did a perfect treatment to my baby and a great job especially nurse panama she was very professional and gentle with my baby thanks.

  32. Worst place to work! Leadership team there is unprofessional to say the least from the CFO Pam Hill on down! They dragged these hillbillies from Tennessee and thought they were doing something spectacular. These people are so unfamiliar …

  33. Had a 10am appointment for an MRI. Wasn’t received until 11:30. Testing took an hour and a half. If this was any other service industry they would be out of business. Yet, cut rate hospitals like this are everywhere. What a tremendous waste of time.

  34. The staff is great, so let me put that out there first. However, this place is really outdated, and dirty. Every where you look you’ll find dirt. The internet is horrible too. How can they offer guest internet, yet block almost every site …

  35. I took blood work today on right hand and my arm they didn’t clean the area of it. Now my right hand hurting me and infection. And she had to point me twice in roll. She didn’t have to point me twice. She needs to more careful.

  36. Just want to say that the nursing staff is absolutely stellar in this emergency department. They genuinely care about the well-being of the patients and go above and beyond with their work.

  37. My husband was in for cardiac observation. Hours and hours went by and Dr. Chow couldn’t be bothered to visit. Awful. Is it the hospital or the physician? Ridiculous. Even the on staff physician and nurses were dismayed at his total lack of patient care / responsiveness.

  38. I’m here right now at the hospital but I was here yesterday with someone else and they really attended us SO FAST for ER !!!… also their helping us great and very nice medical personal, I notice how great their are doing on general, great person on reception, nurses and doctors. Great job and I really appreciate it!!🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻😀😀😀😀😀😀 …

  39. First visit last july, had a psyciatric breakdown and they had a psyciatrist evaluate and was very cold and unkind. Was sent to local psyciatric hospital, whole other story there. My second visit to vista was this Feb, took xrays and said …

  40. My son is a chronic alcoholic we are trying our best to get him into rehab and yes he has been to Vista many times but maybe they’ll be that one time it will work. But not there,for an alcoholic is giving a banana Bag,. opioids and send him home. That’s not care

  41. I was in the er at the end of March then back 10dys later for the same problem last year. Im a veteran who was very very sick. The staff was rude and the doctors who treated me were only concerned with quick treatment pills and fancy words …

  42. If you have enough blood in your body, go somewhere else. I came in 28 weeks pregnant throwing up blood and they *refused* to let me see a doctor. Said I would have to be discharged and Re enter ER (where by mandate, they have to send me to …

  43. WORST EXPERIENCE EVER! Went to the emergency room and there were fights, people throwing chairs, cursing the staff out. SECURITY IS A JOKE. They just stood around like they were scared of the people. Not to mention the wait time was horrible. They need to throw the whole place away!!

  44. My grandmother recently went in testing positive for Covid she had not eaten in 3 days and was dehydrated…they hydrated her and she was hospitalized for a total of 2 weeks+ where they DID NOT feed her…meaning she wouldn’t eat and they did …

  45. I had 3 deliveries 2005, 2008 and 2020 all 3 i had very caring and attentive nurses no complains also my daughter was in a car accident and was taken to this hospital we had amazing nurses very nice and kind.

  46. I would rate this place lower than poor. My mom went her and they diagnosed her with a brain tumor (only thing they did right). They released her and siad to have radiation treatment for the tumor. Three days later she was going downhill …

  47. Normally, I hate ERs. I have conversion disorder and most er docs think I’m making it up. This visit was a great experience. I had Ralph Seymour, PA. He knew about my disorder with seizures amd treated me with kindness, compassion, and …

  48. horrible! I went to the ER where they didn’t diagnose me correctly, didn’t do medical tests, the physician’s assistant didn’t introduce herself or help me, ignored my complaints, said they were giving me a prescription that they didn’t and …

  49. Worst hospital in Lake County, Illinois
    No one seems to know how to guide, support or care for patients and visitors.
    I would not recommend to go to this hospital even in an emergency!

  50. I was having really bad pains in my side and went to this hospital, new to the area and this was close by, they pretty much knew what was wrong when I told them my symptoms but did blood and urine work and a ct scan, had me sitting there …

  51. I’ll give a 2 stars because the staff is always nice. With that said I almost always end up waiting for over an hour sometimes over three hours before being seen. And I sometimes feel like I do not get the best care here that I could get compared to other hospitals.

  52. I was a patient at Visita East during the time of November 8th through the 14th and I had the best care from the floor five West and would recommend anyone to go there. Their staff is very professional, very empathy, was readily available and my room was very clean. I know I had the best care and would recommend anyone to visit.

  53. This review is in regards to their medical billing department. I was seen there after a car accent in December of 2014. I provided my medical information however, the accident was not my fault. Shortly afterwards I tried to provide …

  54. I give it 1 star bc staff was nice. I have 2 problems. One, when i delivered my daughter I asked for a lactation consultant and there wasn’t one to help me try & latch my daughter on correctly. Two, the nurse spelled my daughter’s name wrong and now her name is wrong on her Social Security card. Way to go Vista!

  55. Following an Endoscopic examination, I awoke from the procedure to find my front teeth snapped off at the root. The teeth were found laying on the pillow, and the same-day surgery staff had no idea that there had been a problem. I was …

  56. Literally worse hospital you could ever go to. Great if you’re having a stroke but who discharges an 80 year old woman who had a stroke in the beginning of the year and then broke her femur WITHOUT LETTING ANYONE IN HER IMMIDIATE FAMILY …

  57. I come in from the emergency care in lindenhurst without any problems. They move me to vista east and this clown PA is just being the rudest person I ever come across. Now the last thing I need after a minor stroke is this. No food? The bed …

  58. From the time I set foot in the hospital I have had such a great experience. My nurses pannoma, lisa, gladys and amy have been wonderful to not only me but to my family as well. I look forward to delivering here.

  59. How is this hospital still running? Someone needs to SHUT THIS HOSPITAL DOWN NOW! This place has the WORST patient care. Money WASTED on this hospital and its’ USELESS staff that could go towards a different hospital. I tried calling about …

  60. My boyfriend had to go to the emergency room. There was some Really rude employees. They took hours just to get him a room. I was told I couldn’t spend the night only a parent or guardian. My boyfriend told me that they told him his mom …

  61. This hospital****his DOCTOR**** let my brother die due to mis communication and the doctor that was in his care was unprofessional in his line of career. We are talking about someone’s life someone loved one someone’s brother cousin son.. its truly sad how my brother lost his life due the doctor in his poorly actions.

  62. My experience, with Corporate Health at Vista, was excellent. The nurse who did my TB test and the necessary vaccination’s was very friendly and accommodating. The service was fast and painless.

  63. Horrible hospital!!!! i had my son there in 2010 and they have the worst service /nurses /staff ever! the doctor that delivered my son had barley woken up before he came into the room. while giving labor the doctor broke my sons collar bone …

  64. Worse kind of doctors who have no respect! Nurses ignore you or will walk away mid conversation. This hospital has the wrose time management and this atmosphere does not help with the healing process. Such a terrible company. Dr. Gladson is a liar and only cares about making the most money

  65. I took my daughter ER in hospital because she fell and she could open her chin so When we get there they telled us that the nurse will come and examine her She was calling in older people that came after us and they were taking them and …

  66. I was charged 846$ for simple two plane chest x-Ray. On top of that Physician sent additional charge for reading and review. Unethical provider, Milking Medicare, does not care about their patients. Save unnecessary stress and money, stay away from this provider

  67. I came in at 5:45am in excruciating pain and the nurses were extremely nice as well as Dr. Oyasu. They got everything done in a timely manner and check on me often. Very happy with the service i received today.

  68. 6-8-21
    Terrible experience at Vista Emergency Lindenhurst Illinois. Poor bedside manner from Dr.Weissler. Poor communication– Had to go out to main area for info. Printer not working. Not our problem. Staff member rude. Avoid this location if possible.

  69. This place was horrible. I had to go in on a Sunday (last November) bc I had dizziness and uncontrollable cough, like I had the flu. Vikas Patel was the MD. They weren’t able to diagnose flu symptoms bc they never tested for it (by swabbing …

  70. I tore my hamstring tendon, off of my femur. I was in allot of pain. I went to the Vista ER in Lindenhurst, IL. where ER Dr. Kenji Oyasu immediately calmed me down and help eliminate some of the pain. Dr. Oyasu refered me Dr. Mark Hamming, …

  71. This is one of the worst hospitals by far. Don’t let you family member go to this hospital! Patient relations and the nursing supervisor is absolutely no help in reference to any complaints and concerns. They ask as though they are …

  72. I came here with a heart attack. Within 45 minutes they had me prepped and ready at the Cath Lab. However, post procedure care can vary. I had a great experience with the ICU staff and other personnel that I worked with. Great response for Cardiac trauma.

  73. I would like to share the extreme disappointment in my family’s Victory/Vista experience…ever. We took our father to the ER facility in Lindenhurst on Friday morning, 7/4/2014. What a superb experience. We were told at this facility what …

  74. Of you want to wait 5 hours in the ER to be seen then this is the place. They truly have NO triage system. Everytime the wait is 3+ hours. I would highly recommend finding a different hospital.

  75. Horrible place been here 14 hours an still haven’t been seen called a manager an everything still no help staff was horrible 3 shifts have changed an still no help

  76. Can I give them a half of a star? Only 4 nurses saved the day for them! I had a terrible experience. Everything from rude CNA’S , a doctor who was barely in communication, to finding a (used) hypodermic needle in my bed! Just a terrible …

  77. This is the was the worst hospital stay I have ever. When I got there the miss diagnosed me, they made my stay there for 4 days , then told me they didn’t know what was wrong and sent me home. All so they can charge me more money because …

  78. Recently had my yearly checkup with Dr. Snower who is part of (VPG) Vista Physician Group. It was a very positive experience. The front office was very friendly and helpful with questions I had. Dr. Snower’s medical assistant made me feel …

  79. 🤠😱
    If you don’t have anywhere else to go, or you need emergency care, then this is the place for you. If you can get to another hospital, i e lake Forest, or …

  80. Give this star to this hospital absolutely not, because Vista Medical Center East is the worst hospital I have ever encountered. They are not about saving lives there about murdering people. 18 month old little boy sent home Doctor said he …

  81. This was the absolute worst hospital I have ever been too! Dirty, (cigarett butt on the ER room floor/garbage on the counter)staff was rude & very reluctant to answer or help. Brought in by ambulance & sat in hallway for 30minutes before …

  82. Never going back ever again!!! My 17months son had a seizure last week paramedics came in and we decided to take him there, as soonest we came into the ER they took our information of course insurance after that we were in the waiting room …

  83. 4 day stay ended with me discharging myself. Went in for pancreatitis. Sat in the waiting room in excruciating pain, hardly able to breath for 4 hours before making it back into the E.R once back there I sat for 9 hours getting poked by …

  84. I was sent to Vista Lindenhurst for an MRI due to insurance requirement. Following the MRI I had to see a surgeon at a separate facility. During that visit he stated he was unable to open the online images forwarded to him and stated he …

  85. Horrible Hospital!!!! Walked in the ER and the staff looked at me like I was bothering them. I was talked to about 3 min then they left me. Never checked on me They came in and said I was very dehydrated instead of giving me a iv. I was …

  86. Our second child was born at Vista Medical Center East and I and my wife are very happy with our overall experience. The nurses were great and went above and beyond to help us. Will recommend to anybody looking for a hospital for childbirth

  87. Just delivered my baby here the morning before last and I am so pleased with both the labor & delivery staff as well as the post partum staff. Labor and delivery nurses were attentive and respectful of all of my birth wishes, frequently …

  88. Dreadful service!!! If you’re here for a covid test before surgery, you’ll have to wait at least an hour! The receptionist doesn’t keep track of who gets here first so I had to ask multiple times to go back. Meanwhile, everyone else Who got …

  89. I had great care on the medical surgical floor when I was an inpatient there for 3 days in March, 2018.. They were very attentive and caring and answered all my questions and I was happy with their care. I would give it a 5 except a couple …

  90. I came in to give blood for a glucose test. I called a day before to make an appointment, but they only do walk-ins. After giving lab order, insurance card and driving license to the registration person, I was asked to wait. Half hour …

  91. My wife was taken to Vista in Lindenhurst and had to be transferred to Vista hospital in Waukegan both locations treated us with the utmost respect and dignity I especially want to point out the three nurses we dealt with at the Waukegan …

  92. Absolutely horrible experience. Took my newborn son here to get lab work done, and one of the nurses, Pam, we dealt with was coughing onto her hand, didn’t wash them or sanitize them before going to touch him before we said something before …

  93. Worst hospital in the Midwest and by far in Illinois. Lazy staff, careless to patients and at the least can’t never answer a phone an connect you with your loved one. Please by all means if you truly care about your health or a loved one you would skip Vista and go straight to Condell. 😊 …

  94. My husband was admitted here 04/26-04/28. They failed to provide us with information about the antibiotics, failed to provide a colonoscopy and sent him home. Not to mention the discharge nurse was rude and stated that the discharge …

  95. I was in the hospital 3 different times in a month, with heart issues (5th floor). Each and every time, I felt I got excellent care (except one nurse-who thought she was a doctor or better than others – but bad). The doctors have a …

  96. The nurses were horrible for my husband when he was there and in a lot of pain. The nurse made him reach for his pills in a way that was very painful, when she could have easily given them to him. He ended up accidentally knocking the pills onto the floor and the nurse was a jerk about it.

  97. After personally dealing with Loretta I can see why this place has 2.5 star rating on google. The customer service is awful. I work for a provider and was looking to schedule a patient for an MRI. Loretta seemed to be annoyed she was …

  98. Careless and lazy staff my daughter is in here for mental issues and the way there going about it is no since of urgency, a don’t care attitude and waiting on a phone call for the last 3hrs for a person to come evaluate her. The way this is …

  99. Took my 3 year old son into the ER due to constipation, we originally spoke with our Pediatrician who instructed us to take him to the ER. As soon as I got in within about 1/2 hour we were called back for his vitals, then told to wait in …

  100. I had a terrible back pain with cramps and fainting yesterday morning and had to call 911 since I got trapped in my bed and couldn’t move at all. The ambulance took me to this hospital, and I was in ER until 10:45 pm. I had to wait forever …

  101. They dont really make efforts to find or resolve issues. I had a bone sticking out of my foot. No xray was done. They just gave pills and sent me on my way. I also went bcuz I was in excruciating pain. I cld not move and pain was worst …

  102. Doctor on call was rude and condescending for all of the 5 minutes he was available. Nurse wasn’t seen for over an hour even after request. Patient was not rehooked back to monitor after a test was done as he was supposed to be, blood was …

  103. Just received the second bill for charges already paid by Blue Cross. FRAUD or just incompetence? If you are unfortunate enough to interact with this organization be sure to check any bills they send. Chances are they have already been …

  104. I have been to more hospitals and through more pussy just that I can count in my life. I have had a lot of traumatic injuries and experienced more than I care to think about. I had to go back to this hospital twice because the cats can …

  105. Absolutely the worst. Untrained rude staff! Nurses openly arguing in front of patients. What a mess. Get it together Vista! You CAN and should do better than this. Update: I called to speak with someone in charge of nursing staff and was …

  106. My Mom broke her hip and was admitted to the 4th floor. The nursing staff and doctors could not have been nicer or more patient. Dr. Chow and Dr. Nalawi (Cardiologists) were wonderful and patient and explained everything very well. …

  107. I have an broke. Ankle I had a splint on it but it got wet bed so I went to get another one and 3 different nurses one didn’t put it o. Right to lose the 2nd one yell at me that it’s one right them the 3 nurse cam redid it and there is no …

  108. Took my son in because he had fallen and had a possible broken or fractured ankle. We were seating in the ER waiting at night around 7:30pm for at least 1.5 hours. We got up to ask the nurse register us in how much longer and she responded …

  109. I had my first baby here. I was induced and having contractions that were 2 minutes apart much sooner than they thought and no one checked my cervix. I then got an epidural. About 2 or 3 hours later I threw up and kept telling the nurse …

  110. Dr.Oyasu is a phenomenal doctor! He handled my situation in such a timely manner and even had me laughing while I was feeling my worst. I’d be so thrilled to have him as my dr any unfortunate future visit I make to Vista. He knew what he …

  111. we had our baby here 8/9 , such a fantastic experience. dr. finseth is amazing she made everything seem easy. all the nurses we had were absolutely fantastic. wish I remembered all of their names. had a bit of a wait to be discharged but …

  112. I delivered at Vista East and received excellent care! Dr. Chen, all of the delivery and lactation nurses were phenomenal (especially both Bri’s and Tori)! Everyone was very informative and extremely attentive even with their busy schedules and multiple patients. I can’t rave enough about my experience.

  113. The technician was professional but personable. He was concerned with my comfort level. He explained the procedure and answered questions. …

  114. Save yourself the trouble- go to Condell or Lake Forest. While I was never actually seen by a doctor after waiting 8 hours in the ER (after seeing another patient pass out from their wait, another patient expose himself and threaten other …

  115. We had our daughter delivered here.
    The nurses were fantastic. The doctors and the staff were top notch.! I see Vista has received some negative reviews, You must remember that your not the only one waiting for help.

  116. Been here currently for over 2hrs in the ER waiting room for my fiancee to b seen. Took over an hr just for them to call her in to get her vitals checked and to tell them what’s going on. Multiple people sitting out here for well over an hr waiting to get taken to the back.

  117. I had a sleep study done with Vista at their Lindenhurst location and was really impressed with the entire experience. I had done a sleep study prior at another facility and this was hands down a much better experience. Adam, who ran my …

  118. Worst hospital of my life! They take for ever to check you in they give you nothing to be comfortable with spend 8 hours here for nothing it was the most waste of time ever! Nurse was nice but the dr didn’t do anything barley looked over …

  119. My mother in law was seen by Dr. Wren and I have to say the care by her, Luz the nurse, the techs Kyle,, Jose and Alonso; CT & x-ray was incredible. They all took the time to explain to my family what was going on and what was to be …

  120. My experience with physical therapy was very good . My therapist Angel knows his stuff, I’m glad I got paired up with him I’m doing much better thanks.

  121. I would give zero stars if possible. Unfortunately while on vacation I had a kidney stone. This is hands down the worst hospital I have ever been to. I had to grab my own vomit bag. There was no towels in the room and therefore I used …

  122. I was taken to this hospital suicidal. I’d had Covid twice, collapsed lung, and long Covid for a year. I’m very sick heart and lungs are failing now and I probably won’t be alive long enough to pay their $4000 bill. …

  123. I had taken a friend to the ER for chest pain and an entire team assisted us immediately. The ER nurses were excellent – responsive, informative and caring. The ER MD, Sara Ferrera, was exceptional. She explained what tests needed to be …

  124. This hospital has the worst emergency room ever you could be dying on the waiting room floor and would still have to wait 5 hours for help the staff here drags there feet to help you…

  125. Call light not given to the patient. if you use the call light it is turned off at the nursing station and no response given. Needed to ask if I could bring in food to a 90+ patient that has been in there emergency room system more than 7 …

  126. Let me make it clear that I have no complaints about any of the nurses or my doctors. They were wonderful. The nurses were very efficient in spite of being overloaded with all they have to do. I do have complaints regarding their nursing …

  127. We were here with my Father in law and we had a Horrible experience with the ICU. Some nurses were OK, some didn’t have a clue what they were doing. Alarms would go off and no one would come in for 15+ minutes. At one point, he was sedated, …

  128. If you value your life DO NOT go to this hospital!!! They surely do not, they should ALL lose their license. Shut this place down. Very unprofessional. Go to Lake Forest or Highland Park Hospital!!! You’ll get much better treatment. Throw this place and the people with them in the trash!

  129. (I never make reviews but I had too for this)……..Ok if you value your life DO NOT GO TO THIS HOSPITAL EMERGENCY ROOM. NO ONE CARES THERE…THERE STAFF SEEMS VERY YOUNG AND UN PROFESSIONAL. WHEN I ARRIVED FRIDAY 11-19-2021 THERE WAS A …

  130. Wrost experience ever…. Spent hours throwing up in the ER… no one bother to check on me or even offer a throw up bag.. Nurse call me to the back to take blood they completely left my arm black and blue. … He sent me back to waiting …

  131. I’ve spent my entire day here at the ER. nurses barely check in on you. if you ask for water, they say they’ll bring it to you and then you never get it. If you ask for Tylenol for your headache, they say they’ll bring it and you never get …

  132. Came here for chest pains. The whole experience was a delight felt welcome immediately when I came to register. Dimitry was great and did great at training a new employee explained everything. Dr. OYASU WAS THE BEST DR IN ER I HAVE HAD EXPLAINED ALOT TO ME AND EXCELLENT BEDSIDE MANNERS

  133. Avoid this facility at all cost! The billing office is either incompetent or are attempting to commit fraud. Even after explaining to them that the VA would be paying the bill for my procedure and giving them all the information they …

  134. Overall pretty good staff and caring doctors. However my biggest concern especially with Covid, was the bathroom by outpatient check in. My wife was in for a procedure and I could not stay in waiting but could use the bathroom. I used it …

  135. As a Waukegan resident (born and raised) I’ve learned one thing about using our local hospital:
    Only come for preventative care services and nothing else. The way they treat …

  136. This is the worst of the worst. I wish i could give 0 stars. Went to the ER per my Dr’s request and 7 hours later i still have not been seen. Come here if you want to die, it’s as simple as that. Do yourself a favor and drive the extra miles to Lake Forest Hospital…. you can thank me later.

  137. Was admitted to this hospital on Thanksgiving of 2018 after a suicide attempt. My treatment here was so poor that not only did my suicidal thoughts and actions increase, I decided to refuse a supposedly ‘life-saving’ treatment in an attempt …

  138. They knew I was a hard stick and didn’t draw from my IV for my blood. Then the lab technician double stuck me after setting the needle down. Yuck! Been waiting over 45 minutes for my discharge paperwork so I can leave. The emergency room.

  139. I am still blown away from the exceptional experience I had at the Lindenhurst location. I have never met a set of doctors and nurses that were as kind, thoughtful, friendly, professional AND funny as the group that treated me in the …

  140. Thank you for taking such good care of my daddy after a (mini-stroke). He was checked regularly and truly enjoyed being able to order from a cafeteria. The several times I visited, I can confidently say I was treated with respect, compassion and urgency.

  141. My cousin was recently killed in this hospital. She was treated with complete disregard and not like a human being who life matters. She did not receive any care or attention from the staff while she was there and no matter how many times …

  142. It took me a few weeks to gather my thoughts before I could write my review… I went to the ER Late September 2021 with Shortness of Breath and explained to the staff that I have a history of Asthma, I was told I had to wait in the Lobby …

  143. I’m literally writing about my niece that just died in this Hospital yesterday and I’m not pleased with the service they gave her was given no attention or care, even though her status was critical. She literally ranged for the nurses so …

  144. My physical therapist Angel at the Lindenhurst location was excellent. He catered to my needs & made sure i was comfortable as well as working hard to get healthy again. I highly recommend Angel and his fellow coworkers at Vista Physical Therapy.

  145. I love coming here for my health needs,
    I always feel welcomed. Angel and Jose have done a tremendous job on helping me improve my situation. Always making sure that I’m comfortable with the task …

  146. I took my 1 month old son to the Emergency room at 3:30am because he was having irregular breathing. We literally left at 7:14am without being seen because they said they still don’t have beds. So at this point I can take my son to his …

  147. Been working with Angel to get back on track with my pain management, mobility and stamina. Visits are always productive and I feel heard when I have questions. Everyone on the staff has been super friendly and easy to communicate with. I feel confident that I can continue to rebuild 🙂 thank you!

  148. The ICU staff at Vista is absolutely Amazing!!! They have provided my mother with the Best care possible. Amanda especially has gone above and beyond for her! Thank you so much Stephanie, Amanda and Emily!!❤️

  149. Their billing department does not know what their doing. I called multiple times saying that my dad is not my guarantee to get him off my bill and they still haven’t done that. Do not come here I would rather stay home sick than get the worst care from here.

  150. My sister came to the ER via ambulance. Everyone we came into contact with was professional and showed concern for her comfort. Even while she was sedated, the techs came in and introduced themselves, explained what they were doing as …

  151. I received a lumbar fusion surgery. My surgeon normaly works at Condell or Lake Forest. But despite approving my awesome neuro surgeon, my insurance company, would not approve either of those two howpitals he likes to perform at. So he …

  152. Seriously, from the moment we checked into the ER we were met with extraordinary care. We are from out of state and while visiting family my husband needed his appendix removed. The staff in the ER, the surgery team, and the team in …

  153. Update: to first review. Gave them a second chance. Had to run multiple labs from 2 different doctors. Had my sister take my mom this time. Called everything was good to go over the phone. Find out a week later that they only ran the lab …

  154. Im in from out of state and was experiencing stomach issues. The brought me back to the ER got a bed quickly and the staff hot the floor running to figure out my issue. Excellent bedside manner all around, wonderful nurses and PCT staff, doctors were compassionate when delivering my diagnosis. Felt safe and cared for at this hospital.

  155. I came into Vista Medical Center East with a Multiple Sclerosis exacerbation on 10/23/21 along with several other issues. Since 2009, I’ve suffered with this condition and this particular flare up has been one of the worst, landing me in …

  156. this review is solely on the ER registration person by the name of Stacey. i was trying to visit family, went up to this person to ask her a simple question and was treated so rudely. maybe train those employees up front to have a little …

  157. Nurses and doctors are rude, I don’t care if you’re dying GO TO ANOTHER HOSPITAL because this one is hell. Can’t wait to this hospital gets hit with a big fat lawsuit because I see in the comments I’m not the only one who lost a family member due to negligence from the staff here.

  158. I want to send a huge thank you to Mary Jane, Alissa, and Josephine. I was trying to get in contact with the vista in Lindenhurst and not one single person was returning my call for two months. I called their department and they handled all …

  159. I was treated like royalty. From the time I arrived until I was release. I am covid positive. They put me in isolation my room was 519. There were no one else in my room just me. They gave me the most comfortable bed. And a recliner to sit …

  160. One of the worst experience I am having here.. no body cares about the patient… nurse told me she called doctor.. he did not attend.. for all this I had to wait several hours in pain.. nobody preferred to inform me properly guide me.. they …

  161. Angel with Vista Physical Therapy in Lindenhurst is the best! He has done an excellent job with rehabbing my shoulder and neck. His ability to detect the cause of my problems and develop solutions to remedy them is amazing. His knowledge …

  162. Let me start by saying THIS IS ONLY A REVIEW FOR VISTA MEDICAL CENTER EMERGENCY ROOM LOCATED IN LINDENHURST IL. This is by no means a review for Vista in general. On Friday morning I experienced a painful cramping in my chest. I am a woman …

  163. My son hurt his wrist falling off his bike. We were concerned that he had fractured it. From the moment we stepped into the Lindenhurst ED our experience was wonderful. Sabrina the registrar was efficient and explained things well from …

  164. I went for an ankle xray on Tuesday. The staff was so caring, knowledgeable and helpful. Before going out of your way to go to Lake Forest or Libertyville, stay local & give Vista a try. They might just surprise you with how much they have improved!

  165. I got to vista at 2:40 and was checked in by 2:45. A nurse met me at 3:15 to do my initial check, she then told me it would be 45 minutes before I get seen. I proceeded to wait another 4 hours just for them to tell me it’s probably going to …

  166. Am from out of state closest Hospital to my hotel thats why i came here 3 hours waiting nobody has been call! it wasn’t busy at all don’t understand whats the issue hopefully management can take care of this i ask the sign in clerk for …

  167. Staff is absolutely rude. When I had my daughter there nurse wouldn’t help me get showered and never changed my bloody sheets. I had to do it post part um . The joke in town is they are Vista deceased. Just ask people in town about this place

  168. We’ve utilized the Vista ER in Lindenhurst 3 times and each time they’ve been great – once for chest pain, once for a finger slice, and once to rule out a DVT. The nurses and doctors are professional, efficient, and personable. The wait is never long.

  169. The facility in Lindenhurst is the most inefficient and disorganized facility I have ever visited. Waiting to get registered and to have simple bloodwork or X-ray took well over 2 hours. When you are not feeling well to begin with, …

  170. My interaction with Angel Figueroa has been fantastic, my P.T. has been amazing. My recovery has been extremely beneficial to my recovery and to my health. Angel and his colleagues have all inspired and motivated me to the rehabilitation …

  171. My PT with Angel has been great! He is very personable while also being efficient with helping to improve my hip/back pain. He answers all my questions and makes sure I understand the purpose of each exercise and stretch that we do. I …

  172. Very nice nurses in the area my daughter was just in. The pregnancy wing of the hospital..she had a stress test done due to high blood pressure. The nurses name that did everything was Heather and she was a sweetheart and treated my …

  173. I had my second child this summer on labor and delivery. Rachel was my nurse and she was so calm and helpful during the chaotic 20 minutes from the time arrived and the time I delivered. She ensured my husband and I both got the birth we …

  174. Dr Oyasu is the best he took care of us gave us all the meds we needed was so nice funny and took care of my daughter made her laugh why she was sick first time coming here with a good doctor

  175. I wouldn’t come here even if I was on fire. The rudness of the staff in the ER was unacceptable. You would think they would be more considerate given our circumstances.

  176. i was discharged still in pain , dizzy , and gagging . the doctor that was assigned to me was way to nonchalant about my pain and well being cracking jokes while i’m yelling in pain , he was carrying himself like a character off greys anatomy was which i dont find appropriate, wouldn’t trust this vista with my life ever again

  177. Unorganized, can’t get medical results or records, they can’t even read work orders from Doctors. I have shown up for appointments that they called me to remind me of only to show up and not be on the schedule. Drastically understaffed

  178. We have come to Vista ER many times over the years and always had a great experience. Unfortunately I cannot say this today as DR Terrell was rude , talked down to my young daughter who was sick and left her crying. Not acceptable for a Dr …

  179. This hospital is definitely one if not the worse place I’ve been. There were all kinds of patients complaining about the waiting time. We’ve been here literally for 9 hours and they haven’t even call us. We asked to speak with a supervisor and no one seems to have an answer

  180. Dr oyosu needs a raise and a parking spot he’s so kind and very knowledgeable I brought my girlfriend in to the ER today and he was nothing less than amazing she went from intense excruciating pain to back to relatively normal very shortly after his diagnosis and quick care of her needs. Bless this man

  181. First of it started bad when a nurse told me to pee in my diaper and then this other nurse name Kat stepped in and she took her outside and told her she can’t talk to patient like that. Ever since everything is smooth. Work on call button more.

  182. Dr. Oyasu is amazing and so are Nurse Lisa and Nurse Dee, my visit was so incredibly easy and they took care of me and answered all of my concerns without hesitation. The staff here are great and very understanding!

  183. I noticed nurses working on patients without washing their hands, but most importantly, the staff has a very condescending escalating approach towards patients and visitors. I wouldn’t be surprised if there were assaults on staff.

  184. No stars!!! Do not go to this hospital. My elderly father was taken there a few times recently. First time all was good the three times after were an utter disaster. Second visit he was returned to the nursing home with bed sores he did not …

  185. My mother was admitted 6)22 for a broken hip. She was brought by ambulance. She was in ER examinating room for 6-8 hrs before admission. I was there for a majority of that time i understand that hospitals are shrt staffed but this was a …

  186. My aunt was a patient last week at Lindenhurst ER. We saw Dr Shellin. He was great! Explained everything, put my aunt at ease and is an amazing person. He made her feel so much better. Thank you Dr Shellin!

  187. I’ve been here since 730pm. My daughters was in a bad accident where the car was flipped, you would think that if your car flipped that the hospital doctor/ nurses would see you right always. Not I’ve been sitting in here waiting for someone to see her. She has not been seen yet. She is a lot of pain

  188. They are highly unprofessional. They say one thing and do another. Blood work is slow unless you have money. And the rooms are small no one should have to share a room. You have to keep paging people just to find out what is going on. An they don’t to feed you either

  189. My 2 year old granddaughter has RSV and is in extreme pain. Showed up with her screaming at 10pm not seen until 2am and they would not give her anything for pain because she wasn’t running a fever. Then the dr says give her melatonin but oh …

  190. My grandfather, grandmother, and auntie were all treated at this hospital throughout their lives. The care and compassion of your nursing staff while we were dealing with such immense losses is beyond measure. Even when alarms are going off …

  191. This is most definitely the worst hospital I have been to.and it’s really disheartening that this is the only main hospital for Zion,Waukegan, and North Chicago. The nurses are not trained or have not learned everything they need to learn …

  192. The Er doctors , nurses were amazing.the hospitals over night on 11/25/22 made me cry Refuse to give me iv medication even if I told her I will vomit. I did vomit 2 times because of her. The Am hospitals took control gave me pain mad …

  193. I would like to thank the nurses at Vista East who lovingly and professionally rendered care for my daughter over multiple visits. The staff in the cath lab was outstanding and supportive of her needs and advocated for her. When she was a …

  194. This place is known for its substandard care and poor bedside manners. Waited in the emergency room line just to check in for over an hour. The line for patients to tell why there were there was backed up through the waiting room area. …

  195. I delivered my first child here in Late May 2022. The L&D staff was exceptional. We felt very safe and cared for. All the nurses were so kind and attentive.

  196. If you are looking for quality health care look somewhere else. Check in got my address wrong, so I could not get a bill or anything until it was fixed. Fixing it was problematic. It 4 days of phone calls to get the right person to fix the …

  197. I walked into the emergency room with a pretty severe leg condition. After being looked at and taken in, my experience with staff from that point would be incredibly positive and productive in resolving the problem. I was very impressed with their skill and hospitality. Wishing all the best.

  198. Dr. Jyasu was great! He was very friendly and really took his time to explain what was happening and to listen the patient. Cassie was also super friendly and went out of her way to make us feel comfortable. Thank you all for what you do 🙂

  199. I have been in pain for hours after suffering a heart attack. I even ask if my husband could bring my pain medication from home for me they said no. It is 4:30 am and I have no relief.

  200. Husband was sent from urgent care for a STAT CT. Even though he provided an ID, he was still entered into the system with his first name as his last snd had to have it corrected. CT results never made it back to the Urgent care and when …

  201. I had the most excellent care from the staff who took care of my trip to the ER. I had a cough for three weeks, runny nose, congestion…so here I am. Dr Oyasu was so kind and friendly, great bedside manners and made me feel comfortable in …

  202. They have clearly made major improvements; outstanding patient care and communication. Excellent nurses in 5 west. A big thanks to nurse Laura for helping me through my hospitalization. Her passion for educating her patients and making them feel comfortable is truly a special gift.

  203. The staff that greeted and directed people coming into the hospital were happy and helpful. While I was in the waiting room later, they greeted some people by name! How delightful. …

  204. I just came in with some serious arm pain (10 out of 10) and the care I received from Dr. Weissler was amazing! He immediately accessed my condition and got my pain under control. The nurses (especially Lisa) were awesome and took the …

  205. I can honestly say the staff from the emergency room all the way to being admitted was AMAZING very tentative,caring and understanding. I was admitted 8/9/2022 until 8/11 room 522 and everyone who was assigned to my room nurses and techs …

  206. I had one of the first strains of covid 19 back in March of 2020. My oxygen was in the 50’s when I called the ambulance. I spent 10 days in this hospital. They and God saved my life and I am very grateful to all of the staff. They were all …

  207. My experience at Vista was excellent. I was amazed by all the focus on my safety. Every single person including the doctor did the correct two patient identifier process, hand hygiene in front of me prior and after my care, checked on me …

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