My husband and I started coming here a few years ago. At first we loved it. Seemed like the answer we had been looking for a long time. It has gone so downhill though. I feel terrible for referring it to my parents who have received …
Since day one that I called for an appointment. The staff has been extremely helpful and excellent! My experience has been very good in all aspects of resources I need.
Everyone was very nice and easy to understand, the doctor and nurse were patient with my needs, attentive to details and complete with their process. Thanks and I look forward to living life better with your help.
Went for an annual checkup and they charged me $125 out of pocket because I was a new pt. Then they coerced me into buying these supplements that nobody needs
Had an awesome experience every time I went to clinic never had a long wait and staff was amazing very helpful and willing to go above and beyond for their patients. I Would highly recommend
the front staff is extremely friendly as well as the clinical staff; my provider has also given me a lot of important information that has helped me to start a new healthy living…
This place is hands down amazing.
If you have ever been frustrated with the current healthcare system this place will be a breathe of fresh air. They are actually into healing people and not …
Went for an apppintment and they immediately wanted me to buy an expensive product that would “cleanse” me. Seems all they want to do is sell you their “health” products. Also, they were supposed to send over a prescription and never did so.
If you want to take your health seriously, go to Vital Life Wellness Center! Their staff is very polite and will get you in accordingly and in a timely manner. Make sure to visit their new Ventura Plaza location 😊 …
I really like coming here, but my practitioner is never on time. I schedule my appointments for 8am, its 838 not here yet and no one has advised me if she’s running late.
My experience has been amazing. The doctors here are so attentive and they really listen to your needs. I love how they are a preventative clinic. Highly recommend.
Bernice Gonzalez goes out of her way and makes sure you are well taken care of! Best doctor I’ve ever seen! Takes her time and makes sure everything is solved.
Vital life is awesome! I had major TMJ issues and thankfully Dr Gonzalez injected Botox in my jaw muscles, thanks to her doing that procedure the pain and grinding at night went away !!!!!!! She is so amazing! In addition , VLWC providers …
Glad to see a dr offer comprehensive testing and holistic care. The staff are a bit rude though and Dr. Oliver seems like she has a lot of patients so expect a wait even with an appointment
I’m the co-founder of Hashimoto’s 411, the largest thyroid support group on Facebook with almost 65K members. I see Jennifer Lefner and my daughter sees Bernice Gonzales. I have searched for years for good doctors in San Antonio. These are …
I went to the Stone Oak location. I have had to pay SO much money for tests that I was told would absolutely be covered by insurance. I have called and left messages multiple times to ask questions about billing issues and when I did get a …
This place is rediculous. Had to wait 2 hours to be seen…by a nurse practitioner, not even a doctor. Practitioner came across as dismissive to the symptoms and they just pushed their own supplements and vitamins. When I say I’ve done …
I am very pleased with Vital Life Wellness Center. The staff is always so welcoming and friendly. The providers always take the time to address all of my concerns and I never feel rushed through the visit. Wonderful Clinic!
Doctor Oliver has run late both of the times I have been in to see her. That’s why I’m giving 4 stars. She was great at explaining my labs and listening to my concerns. Hopefully this timing issue is just a coincidence and not a reoccurring thing.
This used to be a great place until they got too big. You can no longer see Dr. Bernice Gonzales. Also – be prepared to be sold a ton of supplements and detox plans. Not only that – they will make you feel bad about your diagnosed …
😡😡I used to absolutely love this practice, the doctors and all of the staff. They gave me exemplary care, worked with me and actually listened to me in my times of need. But of course now, when I’m in the most dire situation of my entire …
Liar, crooks, thief. I was asked if I wanted an optional physical. I said no. They said it is 100% covered by your insurance. My response: I will do this if it does not cost me even a nickel. I am not paying for anything. …
Vital Life Wellness Center is not only a different place, it is not where I come to work every day, it has been my home for almost the past 2 years and I can say home because here I have found a loving and caring family. When I came to work …
After 2 appointments to be established with dr, prescriptions for medications I take daily have yet to be faxed to pharmacy. They say I need another appointment even though the scripts were never sent. Just lucky I had refills left from my last dr. Do not reccomend.
First, to get an answer to a health issue that has plagued generations is a GIFT. I will always be grateful to this practice for finding the problem that multiple other doctors could not find. Not a single supplement was pushed. They are …
This is an exceptional medical center that provides comprehensive above state of the art medical care. They work more like true partners in health care and are open to patients research as they care about outcomes instead of just how many …
I had an extensive office consultation with a Nurse Practitioner concerning BIOTE and I am a male patient. After the Nurse Practitioner agreed to only put testosterone 2 pellets in me when I return. She wrote on the chart to put 7 pellets …
They used to be good and attentive. Now it all about money. I have to come in every 3 months for my prescriptions. So I do it. Last with a doctor Riojas. Mind you the only reason I come in that often is for prescription reasons. She …
I could not recommend this place more! I have been very sick for the last couple years, and my doctors have misdiagnosed me and tried to put me on lots of medications. Vital life wellness takes the time to listen and truly find the problem. …
I had a 9.00am appointment. I never received the new patient forms by email so I arrived at 8.45 to allow extra time. I filled out 14 pages and saw nurse assistant who proceeded to ask all the same questions that were on the forms I’d just …
I have been a patient at Vital Life Wellness since I moved to San Antonio in 2014. As someone who has Stage 4 kidney disease, I am very cautious about my medical care. My personal doctor is Dr Aimee Aquino and she is simply the best! She …
At Vital Wellness, the doctor told me that she specializes in obesity medication and could and would send to the pharmacy a prescription to help me fight obesity. This was during my initial examination. The nurse said at the end of the …
I am so distraught writing this review. I went for a follow up and had to wait 2 hours for the nurse practitioner. Mind you, I felt so faint and tired and no one cared at all. She was not knowledgeable or professional by any means and …
If my husband and I could give a minus 10, we would. It is a lovely facility, and they appear to be knowledgable, and professional, but that has not been our experience. My husband was told he probably had a cancerous growth on his wrist …
My second visit, and after waiting for my appointment for 10 minutes I was left in a windowless room waiting with NO UPDATE for 50 minutes. Just got up and left and never got any kind of call or apology. The first time I went I waited for …
My experience there is that they are intent on giving you tests which they can be reimbursed for. I was talked into an allergy test that never addressed the rash on my arm and when I asked for a refund they denied me, hanging their hat on …
I had an issue which needed urgent attention, I had already made this appointment two weeks in advance. I ended up walking in to an empty facility, no one was in there waiting – EMPTY. They said I was too late to see the Dr. but that I …
My experience in this center has been great. I always get notified if there is any changes any questions. Never have to wait long when coming for an appointment, the staff is always on their best with great energy and smiles which to me …
I used to really like this place despite the fact that i had to wait 2 hours every time to see the doctor… but I felt it was ok if they provided me with care… I was very disappointed with them (the staff and doctor) when I was told my …
Not a fan of the scheduling staff or front staff. Very snarky and with an attitude. I prefer companies who value customer service. Please visit chickfila to learn a thing or two about customer service. I had to fill out new patient …
Was difficult for some reason to schedule an appointment. Leaving messages asking to be called back did nothing. Finally spoke to someone and made the mistake of giving the clinic an opportunity to earn my business. Arrived early to my …
I was impressed by the nurse practitioner and physician. I have yet to have my prescriptions called in to my pharmacy. Has never been sent in but I need another appointment because the information isn’t on file? What was done with the …
I absolutely love Vital Life Wellness as a whole and their approach to medicine/health. My 3 star review is only for this location. I have had some pretty serious symptoms lately and came to this location only because i needed help getting …
I’ve been a hormone patient for one year now after switching from a concierge service (one price for six months of care all inclusive- labs and hormone therapy). I like the NP’s I have worked with during this time. There’s a big disconnect …
I have been a patient at vital life wellness for about a year, in that year they have shifted me over to two different nurse practitioners. I tried twice at two different times of the year to get referrals to different doctors. Both times …
So, so disappointed with the care I have received here. I had abnormal labs at my physical which prompted imaging that had some concerning and scary findings, which then prompted more imaging. After this, no one responded to my messages or …
This review is for the staff experience as I have not had a patient appointment yet. But after reading other reviews & comparing to my first couple phone calls with them, it seems clear that the staff at the Broadway location doesn’t really …
told me after my appt time had passed that I had to reschedule due to my info not being finalized. Had I not called this morning to change my visit to a telephone appt, I would have wasted half a day of vacation to attend an appt I didn’t …
I showed up at 3:58 for a 3:45 appointment and was told “ we will not see you because our policy is 15 minutes”. Technically, I didn’t break the policy and they were happy to argue over 2 minutes. They couldn’t be bothered to attempt to be polite about it. Horribly rude front desk staff at 1604 location. FIND ANY OTHER PROVIDER
I am sad to write this review since I truly like a few of the PA’s and doctors. Dr. González if you are reading this, you must consider hiring someone strong to clean house. Your employees treat your patients poorly! They delete records to …
I have been a patient of Dr. G for over 17 years. It has only been in the last couple of years that I have seen a decline in the service. This past year I have experienced two separate times that I had a scheduled appointment to see Dr G …
My husband and I started coming here a few years ago. At first we loved it. Seemed like the answer we had been looking for a long time. It has gone so downhill though. I feel terrible for referring it to my parents who have received …
run. they are lame.
Awesome! Everyone is very helpful.
I definitely recommend
great new location, fast service and friendly staff.
Highly recommended. Great experience and friendly staff
Great visit. Really detailed info on how to improve your quality of life
The service has been excellent. I started coming here last year and I am very glad I switched.
Great place. Dr. Katan is great. All the staff are amazing. Highly recommended.
great and fast service. Staff makes you feel welcome with any questions you have. I enjoy the service they provide.
Extremely easy to get same day appointments and the office staff is very welcoming and empathetic.
I have been very pleased with my experience here. I appreciate their approach to helping patients feel better.
Love my doctor at vital wellness but today my prescription was sent to the wrong pharmacy and I couldn’t get anyone to help me with that issue.
Love my Dr Aimee Aquino White, Tabby, and everyone else! Professional, efficient, courteous, respectful and more. Highly recommend.
Since day one that I called for an appointment. The staff has been extremely helpful and excellent! My experience has been very good in all aspects of resources I need.
Everyone was very nice and easy to understand, the doctor and nurse were patient with my needs, attentive to details and complete with their process. Thanks and I look forward to living life better with your help.
Dr. Oliver is amazing!! She is kind, listens to her patients and takes her time with you. I highly recommended her..
Went for an annual checkup and they charged me $125 out of pocket because I was a new pt. Then they coerced me into buying these supplements that nobody needs
Had an awesome experience every time I went to clinic never had a long wait and staff was amazing very helpful and willing to go above and beyond for their patients. I Would highly recommend
the front staff is extremely friendly as well as the clinical staff; my provider has also given me a lot of important information that has helped me to start a new healthy living…
This place is hands down amazing.
If you have ever been frustrated with the current healthcare system this place will be a breathe of fresh air. They are actually into healing people and not …
Went for an apppintment and they immediately wanted me to buy an expensive product that would “cleanse” me. Seems all they want to do is sell you their “health” products. Also, they were supposed to send over a prescription and never did so.
Great experience! Staff is professional and respectful. Completely night and day compared to my last doctor.
If you want to take your health seriously, go to Vital Life Wellness Center! Their staff is very polite and will get you in accordingly and in a timely manner. Make sure to visit their new Ventura Plaza location 😊 …
I really like coming here, but my practitioner is never on time. I schedule my appointments for 8am, its 838 not here yet and no one has advised me if she’s running late.
My experience has been amazing. The doctors here are so attentive and they really listen to your needs. I love how they are a preventative clinic. Highly recommend.
Bernice Gonzalez goes out of her way and makes sure you are well taken care of! Best doctor I’ve ever seen! Takes her time and makes sure everything is solved.
Vital life is awesome! I had major TMJ issues and thankfully Dr Gonzalez injected Botox in my jaw muscles, thanks to her doing that procedure the pain and grinding at night went away !!!!!!! She is so amazing! In addition , VLWC providers …
Glad to see a dr offer comprehensive testing and holistic care. The staff are a bit rude though and Dr. Oliver seems like she has a lot of patients so expect a wait even with an appointment
I’m the co-founder of Hashimoto’s 411, the largest thyroid support group on Facebook with almost 65K members. I see Jennifer Lefner and my daughter sees Bernice Gonzales. I have searched for years for good doctors in San Antonio. These are …
I went to the Stone Oak location. I have had to pay SO much money for tests that I was told would absolutely be covered by insurance. I have called and left messages multiple times to ask questions about billing issues and when I did get a …
No one answering phones. Nobody monitoring the patient portal. Still waiting over a month for a referral. Two stars because I love my NP.
This place is rediculous. Had to wait 2 hours to be seen…by a nurse practitioner, not even a doctor. Practitioner came across as dismissive to the symptoms and they just pushed their own supplements and vitamins. When I say I’ve done …
I am very pleased with Vital Life Wellness Center. The staff is always so welcoming and friendly. The providers always take the time to address all of my concerns and I never feel rushed through the visit. Wonderful Clinic!
Doctor Oliver has run late both of the times I have been in to see her. That’s why I’m giving 4 stars. She was great at explaining my labs and listening to my concerns. Hopefully this timing issue is just a coincidence and not a reoccurring thing.
This used to be a great place until they got too big. You can no longer see Dr. Bernice Gonzales. Also – be prepared to be sold a ton of supplements and detox plans. Not only that – they will make you feel bad about your diagnosed …
😡😡I used to absolutely love this practice, the doctors and all of the staff. They gave me exemplary care, worked with me and actually listened to me in my times of need. But of course now, when I’m in the most dire situation of my entire …
Liar, crooks, thief. I was asked if I wanted an optional physical. I said no. They said it is 100% covered by your insurance. My response: I will do this if it does not cost me even a nickel. I am not paying for anything. …
Vital Life Wellness Center is not only a different place, it is not where I come to work every day, it has been my home for almost the past 2 years and I can say home because here I have found a loving and caring family. When I came to work …
The 2 star rating is for their message service.
The whole experience was average for a medical office. Expected scheduling time, …
After 2 appointments to be established with dr, prescriptions for medications I take daily have yet to be faxed to pharmacy. They say I need another appointment even though the scripts were never sent. Just lucky I had refills left from my last dr. Do not reccomend.
First, to get an answer to a health issue that has plagued generations is a GIFT. I will always be grateful to this practice for finding the problem that multiple other doctors could not find. Not a single supplement was pushed. They are …
This is an exceptional medical center that provides comprehensive above state of the art medical care. They work more like true partners in health care and are open to patients research as they care about outcomes instead of just how many …
I had an extensive office consultation with a Nurse Practitioner concerning BIOTE and I am a male patient. After the Nurse Practitioner agreed to only put testosterone 2 pellets in me when I return. She wrote on the chart to put 7 pellets …
They used to be good and attentive. Now it all about money. I have to come in every 3 months for my prescriptions. So I do it. Last with a doctor Riojas. Mind you the only reason I come in that often is for prescription reasons. She …
I could not recommend this place more! I have been very sick for the last couple years, and my doctors have misdiagnosed me and tried to put me on lots of medications. Vital life wellness takes the time to listen and truly find the problem. …
I had a 9.00am appointment. I never received the new patient forms by email so I arrived at 8.45 to allow extra time. I filled out 14 pages and saw nurse assistant who proceeded to ask all the same questions that were on the forms I’d just …
I have been a patient at Vital Life Wellness since I moved to San Antonio in 2014. As someone who has Stage 4 kidney disease, I am very cautious about my medical care. My personal doctor is Dr Aimee Aquino and she is simply the best! She …
At Vital Wellness, the doctor told me that she specializes in obesity medication and could and would send to the pharmacy a prescription to help me fight obesity. This was during my initial examination. The nurse said at the end of the …
I am so distraught writing this review. I went for a follow up and had to wait 2 hours for the nurse practitioner. Mind you, I felt so faint and tired and no one cared at all. She was not knowledgeable or professional by any means and …
If my husband and I could give a minus 10, we would. It is a lovely facility, and they appear to be knowledgable, and professional, but that has not been our experience. My husband was told he probably had a cancerous growth on his wrist …
My second visit, and after waiting for my appointment for 10 minutes I was left in a windowless room waiting with NO UPDATE for 50 minutes. Just got up and left and never got any kind of call or apology. The first time I went I waited for …
My experience there is that they are intent on giving you tests which they can be reimbursed for. I was talked into an allergy test that never addressed the rash on my arm and when I asked for a refund they denied me, hanging their hat on …
I had an issue which needed urgent attention, I had already made this appointment two weeks in advance. I ended up walking in to an empty facility, no one was in there waiting – EMPTY. They said I was too late to see the Dr. but that I …
My experience in this center has been great. I always get notified if there is any changes any questions. Never have to wait long when coming for an appointment, the staff is always on their best with great energy and smiles which to me …
I used to really like this place despite the fact that i had to wait 2 hours every time to see the doctor… but I felt it was ok if they provided me with care… I was very disappointed with them (the staff and doctor) when I was told my …
Not a fan of the scheduling staff or front staff. Very snarky and with an attitude. I prefer companies who value customer service. Please visit chickfila to learn a thing or two about customer service. I had to fill out new patient …
Was difficult for some reason to schedule an appointment. Leaving messages asking to be called back did nothing. Finally spoke to someone and made the mistake of giving the clinic an opportunity to earn my business. Arrived early to my …
I was impressed by the nurse practitioner and physician. I have yet to have my prescriptions called in to my pharmacy. Has never been sent in but I need another appointment because the information isn’t on file? What was done with the …
I absolutely love Vital Life Wellness as a whole and their approach to medicine/health. My 3 star review is only for this location. I have had some pretty serious symptoms lately and came to this location only because i needed help getting …
I’ve been a hormone patient for one year now after switching from a concierge service (one price for six months of care all inclusive- labs and hormone therapy). I like the NP’s I have worked with during this time. There’s a big disconnect …
I have been a patient at vital life wellness for about a year, in that year they have shifted me over to two different nurse practitioners. I tried twice at two different times of the year to get referrals to different doctors. Both times …
So, so disappointed with the care I have received here. I had abnormal labs at my physical which prompted imaging that had some concerning and scary findings, which then prompted more imaging. After this, no one responded to my messages or …
This review is for the staff experience as I have not had a patient appointment yet. But after reading other reviews & comparing to my first couple phone calls with them, it seems clear that the staff at the Broadway location doesn’t really …
told me after my appt time had passed that I had to reschedule due to my info not being finalized. Had I not called this morning to change my visit to a telephone appt, I would have wasted half a day of vacation to attend an appt I didn’t …
I showed up at 3:58 for a 3:45 appointment and was told “ we will not see you because our policy is 15 minutes”. Technically, I didn’t break the policy and they were happy to argue over 2 minutes. They couldn’t be bothered to attempt to be polite about it. Horribly rude front desk staff at 1604 location. FIND ANY OTHER PROVIDER
I am sad to write this review since I truly like a few of the PA’s and doctors. Dr. González if you are reading this, you must consider hiring someone strong to clean house. Your employees treat your patients poorly! They delete records to …
I have been a patient of Dr. G for over 17 years. It has only been in the last couple of years that I have seen a decline in the service. This past year I have experienced two separate times that I had a scheduled appointment to see Dr G …