Vogel Disposal Service is one of the largest, independent providers of waste collection and disposal services in western Pennsylvania.
| Friday | 7:30AM to 5PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
| Thursday | 7:30AM to 5PM |
121 Brickyard Rd, Mars, PA 16046
We had copney disposal and had the most efficient , prompt and professional refuse service possible. Once Vogel Disposal took over , we have found it to be the most inefficient, unreliable service that you can find. For the past several …
When we started service the cans they dropped off had some junk in them. After I called them they switched them out. Otherwise, price and dependability are very good.
I called to cancel service at the end of the month due to a move. My carts were to be picked up the same day as my last day of service. Someone in the office scheduled my carts to be picked up weeks ahead of time greatly inconveniencing me …
I am on the email program to get a email for my statement every three months. They NEVER email me my statement and I forget to pay it. I email them to tell them about sending me a statement and they charge me a late fee!! I will NOT pay the …
Vogel has been consistent with trash removal. I am happy they take glass now, we are most often buying products in glass. The person who answers the phone are very helpful and get whatever job is needed done. Thank you 😊 …
The city rotates between Vogel disposal and another company. Every time we end up with Vogel, our trash cans get destroyed. Wheels have been broken off, trash can lids destroyed. Some things get picked up and others don’t, regardless of being packaged properly. Staff could care less about the quality of work they do.
Worst company out there. Refuses to pick my garbage up on my property. After a battle they pick it up but then leave my can on ten feet up our road in our neighbors yard
If I could give them a zero I would. They left the dumpster at our business in the driveway and blocked traffic to the back parking lot.
I’ve had Vogel for awhile now in the Fenelton area and in the last couple months it’s been terrible..The garbage should be picked up Monday morning but usually sits till Wednesday . We have bears out here that get into our totes and that …
So where I live had a contract with Vogel from January 2015 to December 31 2017. When they started the garbage collection seemed normal, but then the collection kept coming later in the day and unless everything was in a bag it didn’t get …
Incompetent group. Ordered trashcans and to start service almost 10 days ago now and am still waiting. Apparent this place operates out of the Stone Age with printed, hand-delivered internal invoices. Trash in my garage smells great too.
I have have numerous issues with Vogel over the years. First, I built a new house and it was the only on on the street for a few years. Vogel repeatedly “forgot” to pick up my garbage, which necessitated numerous calls before they finally …
So I’m not sure why all the low reviews. I read lots of them and frankly they are not warranted because they are unfair. I have ordered two dumpsters from them in the past and the service was fine. Trash is picked up on curb on …
Vogel took over the routes from Morrow after they retired. We had a couple of hiccups in the beginning but I was very impressed with the responsiveness from Vogel. They arranged for the missed pickup the first day. Other issues were just a …
Our independent hauler was bought out by Vogel a few years ago. We had problems with them for the 1st year or so. Though everything was straightened out. I pay my bills 3 months at a time, last month I got a bill with a balance due that …
We’ve had Vogel Disposal Service for 15 years. Over that time they have been completely reliable. On one occasion I didn’t have my garbage picked up, and I saw that the driver was having trouble with the lift. They picked it up the next …
Garbage was supposed to be picked up early morning Monday. It’s still sitting by the road. I’ve called three times and been lied to everytime. I was told “by 5pm today…” each time. It’s Thursday. It’s gross. Raccoons and coyotes are …
Everyone on my street pays different prices and was pressured to have their can. Also hit my mail box twice and second time denied it. No longer have their services
They have always been on time and very efficient. They are experiencing the same difficulty that many businesses are with staffing and the repercussions of a pandemic. Sometimes people who have never worked the business are quick to …
Horrible service. They did not take my recycling. I had very small boxes that were broken down and fit in the bin with the lid shut and they did not take. My neighbor same day had boxes not broken down lid ajar and they took it. Please explain Vogel?????
so far in the last month, 1 day late on recycling, 4 days late on recycling, and currently garbage not picked up. called and was told its due to labor shortage by customer service, then changed their story and said it was covid. so i wanted …
Garbage pick up is on Mondays and I called Tuesday afternoon to be told it would be picked up on Wednesday. I was unhappy, but this was out of my control. Wednesday after lunch, I call again and I am told it will be picked up late that …
They never pick my trash on my scheduled day. Always have to call and they send a truck out the following day. This happens to my neighbors as well. Revised: 4/9/2021 Vogels did NOT pick up my trash again today. They will send a truck tomorrow. Have been on for 10 minutes for a Supervisor. TERRIBLE service!
Skipping trash days seems like the new norm for this company, and I’m not getting into it. Being a monopoly in my area, we are stuck with them. God forbid you have extra items you want to get rid of… so many rules + extra pay just so they …
If you have another option for trash collection, do yourself a favor and use it. For the past 4 weeks, we have had to call customer service due to missed pickups on Monday mornings. The first two weeks, they at least sent somebody out to …
Terrible company. Would use someone else if I could. And I suggest anyone that can to shy away from Vogel. Besides the cans being cheap and always breaking. I consistently have issues with them but picking up my garbage. 4 days now and still haven’t gotten it. But don’t worry they have no problems collecting your cash.
When they miss the truck, they have 24 hours to come back (even if they’re still in your neighborhood and have to drive past it again) and clean it up. By that time, your garbage will be scattered all over your neighborhood. Great job!
I’ve been using vogel for about a year and half now. At first it was going well, until winter (2021) hit. My garbage and recycle pick ups were never picked up on scheduled days. It’s a constant battle between customer vs driver based on the …
Constant rate increases and no communication when they miss a pickup day. Only use them because there aren’t other options in our area.
They should bill for every OTHER week bc that’s how often they actually pick up our trash. I talk to their customer service ppl at least once a month trying to get the truck to come back after they missed our trash. Sometimes they just leave a random bag behind. The worst trash collection company I’ve ever used
I’ve been in Mars for 2 months and these guys almost make me regret moving here. I’m paying more than I did in Mt. Lebanon or when I had Waste Management at my last house. Not only do they charge more, but they don’t take anything that is …
Seriously wish my municipality would get a different provider. They constantly run over the grass in the center of the cul-de-sac on my street. We end up having to pay to fix it several times a year. I even have a video of it happening …
Literally cannot count how many issues I have had. Will not empty cans for any reason possible, and then want to charge you $35 to pick up the trash you already paid them to collect and did not.
Miss half of the pickup days. also the help wanted sign says they are hiring “welders”….. a welder is the machine, a weldor is the person….. can’t even spell no wonder they miss the pickups!!!!
Worst disposal service in the area bar none. Staff shortage, ya right. Last winter, it was 5 weeks of no pickup. This year, it’s been 6 now. Still charge you plus tack on a late fee when everyone is literally waiting to see if they are …
Short staffed is a convenient excuse for this business. Manage the crew you do have better, and don’t set expectations with customers that you can’t meet. For two weeks, we have been on the schedule to swap out our trash/recycling for a …
I just want to thank the Vogel workers on Evergreen Mill road on July 15. Someone had dumped a large bag of smelly garbage near my home. I rebagged it as animals got into it and placed it near my can. Animals once again ate a hole in the …
This company will use any excuse to not take your trash. We pay so much for this service and they don’t take our garbage or recycle at least 1-2 times a month. Todays reason: we had 1 single crutch in the recycle bin and it was sticking out …
This company has broken our cans several times and the repsonse is always too bad. Sick and tired of this business destroying our property with no recourse. I have to pay them monthly and they can do whatever they want. How about stop destroying property and replace things you destroy
Keep in mind, these are the same kind of people who say “no one wants to work anymore”, yet only collect trash when they feel like it. They charge an arm and a leg just so you can drive by and see multiple neighborhoods with trash cans and …
Do not recommend this company. Dont care about issues or never fixes any problems. They want you to pay and shut up. …
Did not show up within window. I was told would be there. Waited over 2 hours. Called and cancelled and they charged me 175 for cancelling. Even though they did not deliver as promised.. …
After 12 years with this company I quit! I’m tired of picking up the loose trash that flies out of their truck on our pick up day. I have taken pictures. I have made them aware of the problem. The customer service is horrible. I was told I …
Vogel Disposal Truck dumped rubbish all over Warrendale Bayne Road on Monday, September 19. I picked up the trash to
avoid an accident and further mess. Called Vogel to come collect the bags from …
Vogel is by far the worst business I have ever dealt with. This company is so bad on so many levels it’s disgusting. First off they miss my garbage on average once a month. They refuse to pick my garbage up after they miss until the the …
Believe every poor review written about Vogel. The problems we have with recycling pick-up (and occasional problems with garbage pick-up) are incessant. We want to support this local company because they are union so we have “stuck it out” …
Where do I start? I moved to the area about a month ago and unfortunately for me, they are the only option I have. Like clockwork, my garbage and recycling is never picked up. I call to report it, still nothing, then I have to call the …
I needed to call them about picking-up an old printer in their quarterly electronics disposal events & saw these reviews which surprised me. I’ve been a customer for nearly seven years & it’s been mostly good. Yes, they are occasionally …
Many a times they miss to pick up trash and one needs to call and follow up numerous times without any action. So far for these last three days (around 10 calls), I was informed their dispatch has prioritized that for immediate pickup. …
My previous disposal service (Morrow) was bought out by Vogel. I kept trying to deal with the constant problems that arose with Vogel. There was a $43 increase in quarterly billing from January 2022 to January 2023. I was told that they …