Proudly serving our neighbors with local service and world-class technology since 1904. Waitsfield and Champlain Valley Telecom provides local … See more
Fantastic service, both resolving internet connectivity issues and speeding up service. Also helped me get my cell phone booster going after 12 frustrating hours with Verizon. Above and beyond!
Waitsfield Telecom had exceptional communication and implementation of a recent fiber and WiFi installation completed at the Lodge. I would highly recommend any local business considering upgrading their internet access to consider Telecom’s options.
We are very happy with Waitsfield Telecom and GMAVT. They have been a reliable and supportive business partner to American Flatbread and Lareau Farm. I like that I can call them looking for support and the tasks or problems are solved …
Unacceptable service when calling in with an interruption in service. Our service was shut off due to a mistake with the dates and then a payment was made immediately once we discovered our internet had been turned off. Unfortunately, we …
My family has had this provider for years with consistently slower than advertised speeds. After several service tickets no resolution has ever been met. After enlisting in the military like my father and brother i found out that the 45 …
For about 15 years they have been our phone provider – first with Nortel and now with a VOIP phone. Any and all times we had issues – they were they quickly to fix it or give us a loaner until it could be fixed. As with any complicated …
worst internet company I have ever dealt with!!! been here for six years, and have had to have them come out in as many times, to “try” and fix my internet. I always have the same issues where it slows to a crawl, everytime, they say they …
Whenever I have had an issue with my internet they are always prompt and courteous. They are very patient and kind. I at one point had to reset my T.V. what a great guy he was so patient and led me step by step.
Going on a month with very unreliable internet – they’ve been out three times to try to fix it. Finally said last time that the lines from the road are bad and that they might not be able to fix this properly until spring. …
DSL is slower than death, and vastly overpriced at $80 per month. I’d feel better paying the price if there was any chance of getting decent fiber service on the horizon. According to customer service, it isn’t going to happen. Folks just …
incredible customer service but this is a perfect example of a monopoly.. zero competition so they charge as much or more than Verizon or Comcast for a far inferior product. I tried canceling my phone land line and was told I cannot, …
I’m writing this because internet service is the kind of thing people don’t usually pay attention to unless it’s not working. When the pandemic hit I upgraded to 20/10Mbps DSL internet and I rely on it for everything. It doesn’t always …
Well, decided to write a review now that I have been a customer of WCVT for a couple of months. If the one-star doesn’t give you an idea of what I think about this provider, please do read the rest. …
I have to say that I’ve received nothing but extraordinary customer service from these guys! In fact, this is the the best experience I’ve ever had with a utility. Unlike most utilities, it was easy to get someone on the phone. Phil is …
I’ve had issues with my Wi-Fi for years with no resolve. It literally just drops you. Drops your calls, anything you want to stream……just drops. I work from home and sometimes when I’m doing things for my business it just stops and say no …
I’ve been having a really strange issue regarding Facebook and I’ve had to call tech support a few times, for some help with that. Phil has been completely wonderful and patient with me. He has amazing knowledge about computers and the …
I’ve had really positive experiences with this company. Their internet service has been great – fantastic speeds at competitive prices. But what really makes them great is their customer service. When you call them you get local people who …
Paying $100/mo for “internet service” over DSL lines operating at .1 mps. Have been a customer for over 50 years, but WT doesn’t seem to care. A lot of sweet talk and a lot of nothing. Wish we had an alternative. …
In addition to pretty great & reliable broadband, Waitsfield Telecom’s service is unbeatable. Thank you Scott who went above and beyond yesterday helping (successfully) troubleshoot an issue that was caused by my hardware, not theirs. Really great company and people – thank you!
I cannot say enough about the customer service at Waitsfield Telecom. Over the years we have had a couple of small technical issues and they are wonderful to work with. Our business depends on our telephone service and they always drops what they are doing to remedy the problem. Highly recommended! Thank you WT!!!!
Terrible. Can’t seem to get it right. Speed, connection problems, audio during football playoffs, etc. Plainly need to upgrade but doubt anybody really cares about the feedback which just makes it as frustrating as possible.
The service people are nice and friendly but the Internet service is horribly unreliable. I’m currently experiencing trouble yet again after they were just here in August replacing equipment and troubleshooting. I called on a Saturday when …
Awful Internet service
Great company, great service.
Very bad quality. Very expensive. Not efficient tech support.
The WCVT team is where it’s at both for commercial and residential service.
Great people. Great service. The way a hometown telecom provider should be
Great local telecom company. they’ll beat Comcast every time.
Fiber service is great and I’ve been pleased by the quality of support.
We’re a better company because of the fast, reliable response and service of WCVT! Thank you Nick, Kris and Dan!
Thank you, Ethan V., for a job well done. We very much appreciated your consummate skill, attention to detail, and seemingly endless patience.
Fantastic service, both resolving internet connectivity issues and speeding up service. Also helped me get my cell phone booster going after 12 frustrating hours with Verizon. Above and beyond!
Waitsfield Telecom had exceptional communication and implementation of a recent fiber and WiFi installation completed at the Lodge. I would highly recommend any local business considering upgrading their internet access to consider Telecom’s options.
We are very happy with Waitsfield Telecom and GMAVT. They have been a reliable and supportive business partner to American Flatbread and Lareau Farm. I like that I can call them looking for support and the tasks or problems are solved …
Unacceptable service when calling in with an interruption in service. Our service was shut off due to a mistake with the dates and then a payment was made immediately once we discovered our internet had been turned off. Unfortunately, we …
My family has had this provider for years with consistently slower than advertised speeds. After several service tickets no resolution has ever been met. After enlisting in the military like my father and brother i found out that the 45 …
For about 15 years they have been our phone provider – first with Nortel and now with a VOIP phone. Any and all times we had issues – they were they quickly to fix it or give us a loaner until it could be fixed. As with any complicated …
worst internet company I have ever dealt with!!! been here for six years, and have had to have them come out in as many times, to “try” and fix my internet. I always have the same issues where it slows to a crawl, everytime, they say they …
Whenever I have had an issue with my internet they are always prompt and courteous. They are very patient and kind. I at one point had to reset my T.V. what a great guy he was so patient and led me step by step.
Going on a month with very unreliable internet – they’ve been out three times to try to fix it. Finally said last time that the lines from the road are bad and that they might not be able to fix this properly until spring. …
DSL is slower than death, and vastly overpriced at $80 per month. I’d feel better paying the price if there was any chance of getting decent fiber service on the horizon. According to customer service, it isn’t going to happen. Folks just …
incredible customer service but this is a perfect example of a monopoly.. zero competition so they charge as much or more than Verizon or Comcast for a far inferior product. I tried canceling my phone land line and was told I cannot, …
I’m writing this because internet service is the kind of thing people don’t usually pay attention to unless it’s not working. When the pandemic hit I upgraded to 20/10Mbps DSL internet and I rely on it for everything. It doesn’t always …
Well, decided to write a review now that I have been a customer of WCVT for a couple of months. If the one-star doesn’t give you an idea of what I think about this provider, please do read the rest. …
I have to say that I’ve received nothing but extraordinary customer service from these guys! In fact, this is the the best experience I’ve ever had with a utility. Unlike most utilities, it was easy to get someone on the phone. Phil is …
I’ve had issues with my Wi-Fi for years with no resolve. It literally just drops you. Drops your calls, anything you want to stream……just drops. I work from home and sometimes when I’m doing things for my business it just stops and say no …
I’ve been having a really strange issue regarding Facebook and I’ve had to call tech support a few times, for some help with that. Phil has been completely wonderful and patient with me. He has amazing knowledge about computers and the …
I’ve had really positive experiences with this company. Their internet service has been great – fantastic speeds at competitive prices. But what really makes them great is their customer service. When you call them you get local people who …
Paying $100/mo for “internet service” over DSL lines operating at .1 mps. Have been a customer for over 50 years, but WT doesn’t seem to care. A lot of sweet talk and a lot of nothing. Wish we had an alternative. …
In addition to pretty great & reliable broadband, Waitsfield Telecom’s service is unbeatable. Thank you Scott who went above and beyond yesterday helping (successfully) troubleshoot an issue that was caused by my hardware, not theirs. Really great company and people – thank you!
I cannot say enough about the customer service at Waitsfield Telecom. Over the years we have had a couple of small technical issues and they are wonderful to work with. Our business depends on our telephone service and they always drops what they are doing to remedy the problem. Highly recommended! Thank you WT!!!!
Terrible. Can’t seem to get it right. Speed, connection problems, audio during football playoffs, etc. Plainly need to upgrade but doubt anybody really cares about the feedback which just makes it as frustrating as possible.
The service people are nice and friendly but the Internet service is horribly unreliable. I’m currently experiencing trouble yet again after they were just here in August replacing equipment and troubleshooting. I called on a Saturday when …