Operational for more than 25 years, Wardell Orthopaedics is a full-service musculoskeletal center that features an examination unit, minor procedures area, and cast and splint application rooms.
Friday | 7AM to 4PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8AM to 5PM |
Tuesday | 8AM to 5PM |
Wednesday | 8AM to 5PM |
Thursday | 8AM to 5PM |
5818 Harbour View Blvd Ste 150D, Suffolk, VA 23435
Loooooooooong wait!
Amazing
He cares about you
Awesome staff and care
Staff is pleasant to work with…
First time visit, very nice staff.
The medical staff gets an A, the front admin staff get an, is there anything below an F well they get it.
Be prepared to have extreme wait times. Dr. Wardell is very knowledgeable and kind.
This location gave me Poor customer service . I spoke with the the receptionist she had a don’t care Attitude. I will take my business elsewhere in pain and all.
Stuff are very helpful so friendly respectful dr wardell is a nice person he knows what he is doing
100% recommended
Good customer service and Dr Wardell is Great
Dr. Bowman is great and doesn’t hesitate to actually get a diagnosis.
Awesome Therapy Staff!
Dr Wardell cares about his patients and it shows in his works.
Well I’m old school and try to pay cash for everything. Was making co-pay with cash on every visit. On the 4th visit they said I made no co-pay. They told me this on my 5th visit. They said they had no record of a payment. As everyone knows …
One of the best doctors I’ve had
Dr.Wardell is a Doctor with Integrity. Nice to see these days. 🙂
Dr. Wardell and his staff are outstanding. They are kind and empathetic. They assess the problems you’re having and don’t hesitate to start a treatment plan. The facility is clean and comfortable. My mom is a patient there, and even though it’s a 30-45 minute drive–coming from Greenbrier, it’s well worth it.
Doctors PA’s Nurses Techs Therapist & therapist assistants are awesome & the only reason I couldnt give 1 star. The back office staff was great cannot say the same about the front office or the therapy front desk & billing. To make this …
Great doctor and great staff! Dr.wardell is the best doctor!
dr wardell is the best orthopedic doctor around . i’ve been with dr wardell for over 20 years and received excellent care. yes the wait is long but you receive the best care
Be prepared to wait even with an appointment, I’ve been here for multiple visits and was told by a member of staff that patients are scheduled 5 minutes apart. Not uncommon to wait for 1-2 hours after your appointment time.
I made an appointment at 1pm and get there on time, then have to wait over 2 hours to be seen, and this is like the 5th time this year it has happened, I should not have to wait that long. If I had another appointment I would have to either walk out and loose my copay or miss the other one.
Punctuality is such a weakness in this office, there is no haste. Read other reviews and plan on 2 hour minimum even if you think it’s something simple
Mrs. Kiesha and her front desk team really made me feel welcomed and right at home for my first visit it was like they knew me
Date of visit: 042716. This has to be the best ortho group I have ever visited. They fit me in right away as I was in VA from out of town. The front desk personnel, nurses, and X-ray techs were very helpful and extremely friendly. The …
Dr. Wardell is awsome. Very thorough and listened to my every concern. He is a good dr. And the nurses were great as well. I felt i was in real good hands.
First of all i would have rated this place with a -1,000 stars if i could, but google wouldn’t let me. I went to this place giving them the benefit of the doubt despite all of the comments of people telling me NOT to see these people …
I arrived at 11:04am for an 11:20am appointment. It is currently 1:20pm, and I continue to wait to be seen. My actual experience with Dr. Wardell will now be irrelevant. No doctor is worth a 2+ hour wait. I’m not coming back.
I’m a Nurse and I’ve been going Dr. Wardell for 11 years. He’s the BEST! There’s usually a wait – but he’s well worth it! Many great people in the office and Physical Therapy!
the staff may be nice but the person in charge is terrible. while she worked from home during this pandemic she made her staff work double the amount. Any person who treats staff like that dose not deserve your support
Plan on waiting atleast an hour in the lobby and another hour in the room before the doctor comes In. Slowest service EVER! The doctors are nice but the service is SLOW . Make sure you have a clear schedule after your appt because you won’t be out in time .
Be prepared to wait 2 hours for to see the doctor…over scheduling at its finest. Just sad, that I took off work for my 2:20 appointment. Arrived here 20 minutes early, and it’s going on 4pm and I still have yet to be seen. This is ridiculous!!! If I could give 0 stars I would.
Best physical therapy I’ve ever been to.
The best doctor i have ever seen!!!
Wonderful staff, physical therapy has nice people, nice atmosphere!!! My doctor for life!!
Worst hospital visit i ever had! if i was dying i could have died already because of their poor flow of service! waited for 55 minutes just to get seen by medical records department.. was told to pay $12.00 for insurance copay then waited …
Would rate zero if I could. Dr. Wardell was content to leave me with an egregious misdiagnosis of a shoulder injury (said I had arthritis and bursitis) and was going to leave me on muscle relaxers, ibuprofen, and cortisone injections “as …
Worse doctor office I have been to. Appointment was at 11:45am and it is now 1:05 and I stil havent seen a doctor and I am in a new waiting area. No one has came to apologize the wait or anything the nurse asst wasn’t friendly at all would not recommend this doctor to no one….
If you are in pain, this is not the place for you. I walk with a cane and am very stooped over but needed to take my 83 year old husband who was in a lot of pain, to the doctor. Our primary dr made the appointment. I had no idea that we …
Very safe place to go. People are very friendly and they really care about the patients that go there.
The doctors are amazing, but the organization and timeliness of the office and front desk staff leaves a lot to be desired. There is something to be said for kindness and compassion which is missing at the front desk. …
Dr Wardell is kind, caring, takes time to answer questions, and has a great demeanor. I had a knee problem, he gave ideas, options, and made me part of the solution. Many businesses are at the mercy of patrons being on time and being …
The physical therapy department is great just like Dr. Wardell. The PAs and the front desk as well.
I’ve begun my treatment 2 years ago and i must say the staff here has been the most delightful group of men and women teaming up to accomplish every need. I am grateful for doctor Wardell and his amazing team. The team lead Kieaha really …
I love the staff and especially the caring doctor. Dr.Wardell is absolutely awesome. He treats you like a human being, instead of mist doctors rushing you because dollar signs are in the waiting room. The whole bunch is amazing and I would …
Scam artist….. My original bill was $424 and I made 3 payments of $50 and my balance went up to $484.
Dr Wardell was very patient with me. I could not put any pressure on my leg. They treated me like a baby. It was the best care that I have had since I had this sciatic nerve injury. They seemed very concerned.
Check in desk issues and concerns:
Yesterday day my wife had an appointment for 1:05pm to be seen about her ribs which she may have sprained her side that was causing her discomfort. So while we …
Although I did not have a problem with the doctors. Which I felt were good. My concerns or problem I had is with the staff.
The ladies working in the front like the check-ins and so forth. I felt were …