WEATHER DELAYS: We will be collecting today, but we ask for your patience on any delays with your service as our drivers strive for safety. If … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
604 W 6960 S, Midvale, UT 84047
Skipped our trash can on weekly pick up day, had to call customer service, where each of the 3 agents I spoke with (None of which I asked to be transfered to) were accusing and rude. Automatically assuming it was something we did to cause …
WONDERFULLY AWESOME customer service!!! They are the BEST!!!
Their customer service reps are awesome!
Contrary to Google, this is not glass recycling. It’s a municipal building.
Very dissatisfied with their service. Bad mannered drivers and terrible customer service.
Best customer service I’ve ever had and it’s not as expensive as w m
Hated working with these guys. They were tough to deal with and the customer service team couldn’t care less about their customers.
Horrible customer service and the drivers come at different times every week, sometimes it’s 7am, sometimes it’s 5pm, sometimes they don’t pick it up at all.
Forgot to set can out and talked to a driver give her my address and they went out of their way to help me out thanks for your services
Thank you so much but we needed more dumpsters those that get home later there is no room for them to dump. I really do appreciate you doing this.
The service has always been on time and surprisingly clean for garbage pickup. Their customer service is awesome!
Volunteer work bagging sand. Great people to work with.
When my father-in-law passed we were able to get a dumpster clean out the yard without a lot of expense the great company to work with
We had a broken garbage can. I called in yesterday afternoon for a replacement and it was here this morning. Thank you for the great service!
I”d Like to give this place Zero stars if I could this place is horrible spoke with a lady named Gail Tue July 5th after 5 minutes of recording she was a waste of time told me she told for the July 4th national Holiday they sent trucks out …
Had a large box sitting by my recycling bin that wouldn’t fit even if I broke it down. Came home to the box in the street and a not on my bin saying to break down the box. So you get out to leave the note but you can’t grab the box? Stupid
Said neighborhood cleanup was free. No it is built in as part of the cost we pay for. Didnt get any bins near my house this year. Where down the road they are placed nearly every other house.
They have skipped emptying my can twice for no reason, no notice or anything.
They have been great! I called because I forgot to put my trash out the night before and I was 30 min to late they we’re nice enough to do a 1 time courtesy and pick up our trash before Christmas.
Insisted on having demo permits before canceling my bill despite having removed the cans already. Finally got copies of the permits, found out the county sent the papers they needed way back in July. Trying to get a hold of them to send …
Usually good service but on average 4-5 times a year pick up is missed on the whole street. Can’t you get some software to show the driver which streets have been done?
Rental of a trailer for green waste was a nightmare. They only have one search engine that works. Only one! Really?
Then the calendars would not work. …
Spoke with the same lady to pay a bill over the phone. Was hung up on 4x now hoping I dont get a late fee charge for trying to pay my bill with someone that was no help. Never experienced this kind of complications trying to pay a bill.
Bought a property they took out bins without asking , called to open account is been 11 days and still no bins ! Manager started explaining me that it takes 3 weeks to bing bins , totally unacceptable , we can come pick it up ourself ,they …
I prefer the dumpsters for cleanup days simply because it is an eyesore and a traffic hazard when Sandy city does their cleanup on the side of the road. One time when we had a large tree to dispose of they sent a green waste truck out for free and had five guys help me put limbs in the chipper!!! Very happy with their service!
Horrible waste company. They missed my entire street for a week. I have called twice now. The first time they said someone would be out to collect the trash within 48 hours. Well here we are over 48 hours later and all the trash cans are still full. Completely dissatisfied with this whole company.
The cost for the services you receive is amazing! I’ve lived in other states and cities where I had to pay much more for less services. It’s hard to believe people around here complain about the cost. They are also amazing at addressing …
I worked at Wasatch front for almost 3 years during that time I walked in on two employees engaged in some sexual activities a male supervisor and a female driver in the weight room bathroom the supervisor pants were down. I reported it to …
I canceled a neighborhood dumpster, but it was put in my driveway anyways. I contacted the manager Sione and he was very nice and professional. It was picked up in less than 30 minutes.
Drove to the address on invoice to go over some questions, could not locate because the office is not clearly marked. So I called and was on hold 10 minutes. Once the woman answered, she sounded like she did not want to be there. First flaw …
Tip over garbage cans every week. Leave garbage all over the ground. Don’t get out to clean up their mess. Watch them do this multiple times sometimes even smirking or laughing and driving away.
Big dumpster never showed up, even after reserving it two weeks prior. Called three times all customer service says is we’re not in the office were all working from home. They told me to call somebody named Seoana cuz he’s the manager of my …
these guys do am awesome job collecting garbage every week. the couple of times over several years that they missed our street, they had a truck out within hours. when our cans have broke, they’ve been fixed immediately. even though the …
Wasatch Front Waste is amazing! Their Executive Director is very active on social media and she will respond to any concerns you may have about service you received or programs they offer. Her direct number is listed right on their website, …
Had to give them a star to write a review. Dislike this company’s neighborhood clean up. You get one day and it is on a weekday to clean up.
If you work a job 8 a.m. to 5 p.m. Monday thru Friday this would give you …
Great customer service. I talked with a nice lady today who was very helpful. I didn’t have my garbage out before 7AM because I’m so use to the engineers coming around 2-5pm time range. She called the disposal engineer and was able to …
The recycle skipped our entire neighborhood. We all waited to see if the next day they would come, they did not. I called the following day and was informed that they would come that day or the following at the latest. I informed the …
I have lived in my house in Cottonwood Heights for exactly a year, and in those 52 weeks, they have broken both my cans and failed to collect my trash 3 times. The cans are always on the curb, away from cars, and easily accessible. Every …
Their customer service is above and beyond exceptional. When I discovered that my 2 year old daughter threw my sets of car and house keys in our recycle bin (which I then unknowingly dumped into our large can on the street), I thought it …
If I could give zero stars, I would. Rude, rude, rude and completely unprofessional customer service. I sold my townhome in Herriman City and am closing on the sale tomorrow morning, so naturally, I’m turning off all of the utilities and …
I would love to say that i get great service but this last week has been frustrating. Veterans day both cans at the curb but only one of them emptied. Called Wasatch and they were not in the office due to the holiday. No less then three …
The service WFWRD provide are seriously top of the line, the office staff are great to work with and the people collecting the refuse do an awesome job. This is truly a great place to work! and I’m not just saying that either. It’s truly …
Poor service and poor customer service
For the annual area cleanup program, there were not any bins available to the middle of our street. The bins were spaced out about every 7-8 houses, but …
I don’t use this service but their drivers are wreckless. I was driving past a school zone going 30 and one of their drivers came speeding past me in the oncoming lane. He had to be going at least 60. Poor representation for a company that already has low ratings.
Terrible experience. I guess not a surprise after I read some of the other reviews here about this business. Called and emailed to report the entire side of the street not being picked up. Very disrespectful and they put you on hold …
We just received our pink slip to reserve a container and I went online to reserve it and once again it’s all booked up! I didn’t get a container last year either!! It would be nice if they could contact us in a different way (like email) …
Horrible the staff was not helpful I had ordered a dumpster a month in advance when I got a slip I had it all approved but my landlord I call them and they said they have no record of me doing it online then come to find out they had told …
I have an ongoing glass recycling account with these guys unfortunately.. a few weeks ago we noticed our glass recycling can had been removed from our house. I called and they told me that our payments were behind, but when I was transfered …
Just got a note saying my insulation clearly marked recycable with a 1(outside of the 5-7 range) is not recycable then skipped my pickup. I will be attending the next council meeting.
The absolute worst. They skip our pick up regularly and never provide a reason, management always says they’ll send someone back but they never do. The only way to have any conflict resolved is to get in touch with the owner, who lacks enough self awareness to be embarrassed by her own failings. If I could give zero stars I would l.
Wanted to give 5 stars to the hard working and very friendly people who come and collect our garbage and recycling every week. They always wave at our kids who are very excited when they see a garbage truck. Super friendly and I’ve seen them go the extra mile a handful of times.
Our recycling driver went the extra mile. He’s our recycling hero. Today, when he didn’t know anyone was watching, I saw him stop the truck instead of driving past our home. He noticed we forgot to move our overflowing recycling bin to …