The mission of the Washington Open MRI is to provide the highest quality diagnostic imaging with the most patient comfort in a professional environment See more
Does anyone ever answer the phones?!? I’ve called numerous times and if someone doesn’t pick up and hang up immediately then the voicemail will kick in. I’ve left multiple messages and still no call back.
No one ever returns your call. I’ve left two messages over a month and no one called back. Ever. I finally kept calling all their numbers and someone answered. How do they stay in business?
This place is the best to he employee Brian is the best guy who takes the MRI I can’t say enough about him great and caring and make you feel at ease just a great guy all around just want to say To thx you from the bottom of my heart
Are they still open/doing business? I called yesterday afternoon and got VM with a promise to return my call. No call back yet – also emailed them about setting up an appointment – nada there as well —
I am giving this place 0 stars…why? Because the staff is super rude and when they say you are going to get the results in 24/48 hrs, it is not true…it’s been a week and I’m still waiting for my results, telling me the doctor is not there to read the images….truly ridiculous! Don’t go here!
Nice staff. Took me right in for my appointment. The tech was very helpful and understanding and took his time to assist me. He explained everything in detail.
Extremely professional and kind staff. Efficient, on time and thorough. An amazing experience considering that most places can’t function after in COVID.
Everyone at Wagoner Open MRI in Oxon Hill Md were beyond professiobal, courteous and helpful. I would recommend anyone who would be in need of their services to use Washington Open MRI in Oxon Hill Md
Was happy that I was informed of this facility. This was truly an open MRI. The staff was excellent. I was coached thru the entire process by the tech. Clean facility & pleasant staff.
I had an appointment at 3 and was told to be there at 2:40. It is past 4 and I am still waiting. I asked the receptionist for updates and she said that “ it is what it is”. You can reschedule. I said I had a broken knee and I had to have …
The staff here is outstanding. Very helpful and considerate. The tec was so nice and patient and Mikhalia at the front was fantastic. I chose this for claustrophobia but it is so much more.
Very professional and timely service. Been to this place 3 times in the past and very happy with the service. Mr. Victor who handles the MRI is very nice and professional at his work. Highly recommend this place.
Washington Open MRI is a wonderful place. Ms. Margie is always professional and helpful. The technician makes sure you are comfortable and he is always professional!
I couldn’t even bring myself to make an appointment here based on the shortness and lack of compassion from the person answering the phone. People are calling to schedule a MRI because they are seeking medical help. They should not be …
I needed an MRI for my back which day by day is more and more pain for me. My pain doctor ordered an MRI. With my claustrophobia i put off getting the MRI buy finally got up enough nerve and even planned ahead by getting medication from my …
I went to the Rockville location expecting variable seating positions, as was advertised on their website. Their older machine is no longer capable of variable seating I was told. If you have pinching in your lower back from sitting …
I found the service and overall experience at Washington Open MRI top notch and world class. I traveled to the Rockville office from northern Virginia and was impressed by the professionalism of the team. I would certainly recommend it to others.
This is the second time I’ve had an open MRI at your facility and am thrilled to tell you each time was great!! Abel, (I think that is his name) the technician, explained everything and was helpful in calming me. The ladies at the desk …
Washington Open MRI is top-notch. Their staff was phenomenal, caring, and knowledgable. If you are claustrophobic in the slightest, this is the place you need to go. I couldn’t recommend them highly enough. Thank you!
A black lady, forgetting her name, called from their Rockville, MD office to say that my bill of $276.93 is outstanding from 1/15/20 and need to be paid before they can allow the MRI can be performed. Told her to let me check my records …
A true open (upright) MRI, which minimized claustrophobia and anxiety. The radiology tech at the Oxen Hill location was absolutely wonderful- professional, compassionate, and personable. Thank you for a great experience!
I am a very anxious person and was nervous even about an open MRI. Bri, the person working the check in, was professional, helpful and kind. Brian, the tech was excellent. He put me at ease and was professional, courteous, and has a great personality. I would recommend this facility to everyone!
As a claustrophobe, this was an easy and a sit-down way to get an MRI for left shoulder issues. Radiologist was considerate and kept me apprised of each step of the MRI pulses; kudos to the facility associate and receptionist, too. I …
I have been to Washington MRI’s Rockville location twice now. Each time I was taken in on time. The office is clean and efficient. Sandra helped me with the paperwork. She was helpful and very pleasant to deal with. Brian was my technician and was also very helpful and made me feel at ease.
The alpha MRI for me is very Less stressful it’s a good environment you have TV you can watch and take your mind off of it from the receptionist to the technician very nice and very respectful
Washington Open MRI is great! I am claustrophobic so I was a little anxious about getting an MRI and a little embarrassed about being anxious.. I’ve been there a few times over the years for different scans and the staff has always been …
It’s great to have an open MRI when you are claustrophobic, but if you need to have your records, you should know that this company only provides CD’s for the patients. If your computer does not have a CD slot and/or if you have an Apple …
I have used Washington open MRI several times and two times just recently, they are the best as far as making you feel comfortable. Scheduling is quick and easy their administrative staff is the best. They exceeded all of my expectations …
The tech that helped me get situated in the MRI room in the Clinton MD office was so helpful and nice to me. I suffer from claustrophobia so Margie was very helpful the first time I came in. On my 2nd appt, I was able to get something …
I didn’t like the idea of the closed MRI. So I did some research this open MRI place came up so I called and booked my MRI with them. This was the best experience for an MRI I have ever had. Friendly staff. Professional and the owners …
I hate getting an MRI, I have big shoulders. When I came to Washington Open MRI, they were very courteous, polite, and made me feel comfortable. I had to get two done in a row and it was a pleasant experience. If you have issues like I did, give these folks a try. A+ in my book.
I had their Open MRI yesterday. The staff was professional and efficient. After having previous closed MRI’s, this new open concept was a breath of fresh air. Very comfortable and not claustrophobic at all. The reason I am giving them FOUR STARS is that they are slow to respond to phone messages.
My overall experience was good. I have claustrophobia and the tech was amazing at making me comfortable and keeping me calm. My only complaint is that they seemed a little under staffed. There was only 1 person at the front and she was …
There were 2-people working in this office. The lady at the desk was very nice, but appeared overwhelmed with the phones ringing and trying to do many things at once. …
I had an excellent experience with Open MRI Rockville! I had been putting off doing a traditional MRI because of anxiety due to claustrophobia and was so happy to have discovered Washington Open MRI – and especially Technician Brian who …
I had a great experience at the Clinton location. The staff was extremely professional and welcoming. I was sent here after attempting a traditional MRI at a different testing location but found it to be too unpleasant. Open MRI is the absolute best way to go, and Washington Open MRI will be my choice from now on.
Oh My Gosh…after having this OPEN MRI, I don’t know why anyone would ever do the traditional tunnel MRI! The last traditional MRI I had triggered a claustrophobic attack. The Open MRI was GREAT! The technician was …
Staff are professional and kind. They were really patient with my anxiety, walked me through all the steps, and slowed down, and I was able to get the MRI! I really appreciate everyone there and plenty of easy parking.
My claustrophobia and accompanying anxiety have increased as I get older, and I have tried three frightful, unsuccessful MRIs in recent years, all of which left me in tears for hours. The last technician suggested I try Washington Open MRI, …
Best experience I have ever had doing an open MRI, honestly I wish I knew about your location before and I’m spreading the words 🙏if you are someone who gets panicked when doing an MRI this is the place to go ❤️& you will see for yourself. …
The receptionist was friendly and helpful. The tech was pleasant helpful knowledgeable and assuring. This is my second visit here and it was another great experience.
I’m very anxious when getting an MRI but this open MRI was the best ever. All I did was sit there and watch tv. I highly recommend this for anyone who gets anxious when getting an MRI
The radiology makes you feel comfortable before getting into the machine. This place is the option for those that are clusterforbia. The place is clean and well-maintained.
The receptionist and technician are top notch. They are some most friendly and professional people that I’ve met. The amount of patience and cared they exhibited is rarely seen.
Open MRI equipment made a relaxing experience even though I am claustrophobic. Technician was very patient and thoughtful, making the whole experience easy. Front desk admin was also friendly and efficient. Nice facility and convenient to reach. Highly recommended.
Today I completed the second of two MRI’s at Washington Open MRI in Rockville, Md. I opted for an Open MRI as claustrophic is my middle name. I was received by a very caring staff who offered me personal attention and made my experience …
Brian the technician was great. I am really sensitive to noises and can be very anxious & he was really calm and understanding. He came in to check on me and let me know how long each session was going to be. I didn’t feel rushed or …
After visiting Open MRI, I will never go back to the regular MRI’s. I needlessly suffered all these years with severe back pain while being crunched into small MRI spaces. Why did I do that if Open MRI exists? I didnt know but now I will tell all my friends about this great find.
Ms. Bitu (my MRI Technician) was SUBLIME! She made sure that I was comfortable during the procedure. I was given a pillow to rest my head, as well as asked multiple times by Ms. Bitu if I was ok. Additionally, Ms. Bitu, told me how long the …
Wonderful experience. Traditional MRI machines are dated technology. This place is ahead of its time and the staff is lovely (particularly Tracy). 10/10.
I couldn’t be happier! I have severe PTSD and dreaded the thought of another frightening MRI experience. The technician and staff treated me with respect, and I felt just like family. Thank you all for such excellent service.
I had a very pleasant experience considering it wasn’t mri. Daphne was super super attentive and very personable. And I won’t hesitate to go back again if necessary.
Don’t come here if you need a pelvic/sacral mri. They fail to tell you that you need to lay down on a big chunky square of machinery right on your sacrum where the pain is to begin with. I was told that I would be upright, with no mention …
This place is the most welcoming health place that I’ve ever went to. From the receptionist to the technician. Everything was done professionally and in a timely manner my nerves were on high alert but was calmed when I walked through the door.
I love going to your facility in Oxon Hill. I am very claustrophobic and freak out in a regular MRI. I have tried taking anxiety medication beforehand. The Open MRI is perfect for me. However, I have been calling and leaving messages to …
Professional, responsive and supportive staff in every role. The scan itself is much better since I’m claustrophobic. Still needed patience to sit for about an hour but a positive experience all around.
Excellent service from tech & front desk staff. I forgot my paper referral form & the lady at desk helped me to retrieve and forward it from patient portal of my primary ins carrier. This saved me from repeating $30 (each way) Uber round trip to suburbs. Thanks!
My wife and I were treated very rudely by the staff. While she was explaining the treatment she had received, the receptionist approached with a raised voice and said that unless my wife called down, we would be removed, as we were …
Once my daughter & I found the building & used the parking garage we came into the pleasant office where we were cordially greeted by 2 receptionists who answered a few questions for us. Being claustrophobic I took my pill to calm me but …
What an amazing experience. Calm thoughtful tech, I had anxiety about the procedure and he was able to talk to me about what was happening and how long events would take. I hope i never have to get another MRI but if I do this is where i would go.
Very professional and efficient from the reception through the diagnostic. The technician was excellent explaining the procedure and the sub parts and timing. He was very kind to work with and I highly recommend this Open MRI facility.
I found the facility to be clean and bright with a comfortable waiting area and fresh air. The receptionist and technician were professional and most pleasant to speak with. The actual procedure was carried out in a timely manner, all aspects explained.
I’ve always had a problem with claustrophobia since the early 90”s with MRI’s. They would have to give two and a half pulls of volume for me to complete the test. Thanks to a wonderful technician, ( i didn’t get her name) but she’s at the …
Staff was professional, the person that did my MRI kept communicating with me and telling me how much time each series would take. If I ever need another MRI this is my go to place. I’m highly claustrophobic and this did not bother me at …
If I was giving a rating just for the technology of open MRI, I would give it 5 stars. I struggle with claustrophobia in traditional MRI machines. The machine used at Washington Open MRI, especially the stand-up version, is an absolute game …
Brian is the best!!! He is so kind and compassionate. He makes sure you feel safe and really helps keep you calm if you still feel claustrophobic. I always request that my appointments be with him. Thank you so much!!!
Professional, compassionate staff. Worth the hour drive for me to have imaging completed as comfortably as possible given my severe anxiety around traditional MRI machines. Highly recommend!
Wow! Super nice experience!
Excellent service from the staff in front desk .
Excellent service from the scan technician; she was calm, she was patient, she …
I had to get 2 MRI’s done this week 3 days apart. Brian was my technician for the first one and Opal for my 2nd one. Both of them were fantastic. Sure, maybe the open MRI machine isn’t exactly “enjoyable” to be in for close to an hour BUT I …
Absolutely amazing. I’m claustrophobic, and have really bad anxiety and a big girl. Tried regular mri…NOPE..but this one here AND the girls were great! I highly recommend! I even drove an hour away to get this down here. If I ever have to have one again it will be done here!
Always a pleasant experience with Greenbelt Washington MRI. Employees are patient and professional. I was taken in quickly and the procedure was explained thoroughly. The upright open MRI is comfortable and eliminates claustrophobia anxiety. Thus is the only open MRI I will use; truly open.
I’m so happy I Googled a standup MRI but it was only after I chickened out from using 4 different MRI machines that were the lay down kind from a well known local competitor. A stand up unit that is open and nothing is near my face. My …
If you suffer from claustrophobia then Washington Open MRI is the place to go because their MRI is truly open and comfortable. The staff was pleasant, helpful and patient. I am totally pleased with my choice to get my MRI done at Washington Open MRI.
Everyone there is very helpful. The technician is very helpful and makes you feel at ease. During the procedure itself you are sitting down and looking forward I did not have any of the anxiety I normally get when I am lying down going into a different open MRI. This will be my go to place for any future MRIs.
Warning: A long post. It was one of the worst experiences ever! If I could give less than one star, I would.
After being initially treated with decent respect, I was insulted and ridiculed, …
This place is The Best!!! They have definitely made a forever customer out of me. The two ladies running the business are extremely pleasant and Listened to my concerns, which made me feel comfortable. Normally I would have tremendous …
The young lady (Nicaraguenses) taking the MRI was awesome!
I had to do both shoulders, and was going to leave after completing only one.
She suggested to go ahead and do the other shoulder, so I wouldn’t have to leave …
I was very satisfied with not only the ease of scheduling an appointment but the pleasantness of the front desk personnel and the technician that performed the procedure. She was so caring and compassionate which made me feel at ease. The overall experience needs to be commended.
My experience was not great. My father is an amputee and the first location was not equipped to handle such a person. The second location had a broken plastic wheelchair. We made do as best we could. Then we had some insurance issues that …
I had an MRI done of my lumbar spine. I was able to sit in the machine with the front completely open. I didn’t feel closterphobic or anxious at all. The technician did the procedure in about 20 minutes. They took me right away. There …
From the friendly faces greeting my husband and I walking through the door to the goodbyes as we left, it was a five-star experience. I was scared and concerned about how much discomfort I might experience. My MRI was sitting down due to …
My visit to Washington Open MRI exceeded my expectations. I was greeted by a warm and friendly receptionist. The technician was warm and friendly. She made me feel comfortable. She kept me informed on each step of the testing. I had a very good experience.
The receptionist/customer care people at the front desk were great. They processed all the paperwork promptly and got us the additional MRI Order very quickly. They were also very friendly. The MRI tech was great at explaining the process and getting the imaging done quickly. Very informative and caring about the patients comfort.
The staff are so nice. The customer service is above average. I drove 1hour 30 minutes for my appointment. I tried 3 times to do a closed and open MRI. The tech took her time with me and calmed me down. She explained the function of the …
The closest to perfection I could ever imagine! Professional and kind service by the two-person staff— receptionist and scan technician! Many kudos for the MRI scan technology and experiencing comfort— not trauma! I’ve recommended WOM to …
Wonderful experience, especially given my apprehension about the process. The technician explained everything well and took extra care to ensure my comfort. The facility was nice and the receptionist was very helpful. The best part was the open nature of the MRI machine. No claustrophobia! Highly recommend if you need to get an MRI.
The Receptionist was very pleasant and patient. She professionally answered my questions with concern. She limited my anxiety with how she interacted with me. …
Would not go anywhere else for an MRI
They where timely, polite, fast in and out
Very professional and made it easy.
Very Friendly and Professional Team at the Greenbelt Office
Efficient and professional
People were great and everything was perfect.
It was great,
Quick and easy..
Excellent/professionalism all the way!
Thank you – Suzanne Skinner
Very knowledgeable and kind staff! In and out quickly!
Wonderful staff!!
Nice experience. Technician was very friendly and professional.
Prompt, courteous, affordable!
I am always satisfied……no matter what time of the day I go there!
I am in and out!
Does anyone ever answer the phones?!? I’ve called numerous times and if someone doesn’t pick up and hang up immediately then the voicemail will kick in. I’ve left multiple messages and still no call back.
Very Professional ,Helpful & Nice .They always help me very Patient Also.😊Thanks for treating me with Respect. …
Exceptional staff, made you feel very comfortable during the process. Highly recommend.
The staff was excellent and Brian does a great job explaining the process and working with you as the patient.
I had MRI in August 2017 and they said there is no changes in my brain however MRI done in 2016 and 2018 showed tumor 1.3 cm!!!!!
A very comfortable experience
Everyone was professional and nice
Amazing for claustrophobic people.
No one ever returns your call. I’ve left two messages over a month and no one called back. Ever. I finally kept calling all their numbers and someone answered. How do they stay in business?
The people here are amazing and always make me feel really comfortable. Great location and easy to find.
Bryan is a wonderful technician!
Everyone was so helpful and nice!!
Punctual and comforting and courteous experience
I just got back from my MRI scan.
They were able to schedule me the same day. …
This sit down MRI is a boon for people who are claustrophobic. Clean, good experience .
Great!! Service and staff amazing
Good customer service. My Appointment went well for my first visit. Thank you.
Excellent prompt and friendly service
I called early this morning and they had an opening at 11:00am! I understand my doctor will have my report this afternoon. Great service!
Efficient, courteous and very helpful.
This place is the best to he employee Brian is the best guy who takes the MRI I can’t say enough about him great and caring and make you feel at ease just a great guy all around just want to say To thx you from the bottom of my heart
They were kind, considerate, and I felt comfortable while the mri was in progress.
Are they still open/doing business? I called yesterday afternoon and got VM with a promise to return my call. No call back yet – also emailed them about setting up an appointment – nada there as well —
Much easier then being stuffed in a tube and staff went out of their way to make me feel safe and comfortable. Amazing!
I am giving this place 0 stars…why? Because the staff is super rude and when they say you are going to get the results in 24/48 hrs, it is not true…it’s been a week and I’m still waiting for my results, telling me the doctor is not there to read the images….truly ridiculous! Don’t go here!
Smooth and easy. The receptionist is very helpful. She is awesome. Great visit overall!
Great experience. No tube.
Got an appointment the same day to scan my back.
My doctor got the report early the next morning.
Great experience in the stand up machine.
Wonderful receptionist and Miss Opal, the technician
Love this place! Noel is amazing and the techs have been fabulous. Also the technology beats those other claustrophobic machines!
Receptionist was very friendly and and professional, Tech was very friendly and professional
Great place and very nice staff.
Efficient enjoyable Competent, and nice people.
Wonderful receptionist and technician ! Great technology
Amazing experience all around. Entire staff, especially the techs, were extremely great. Can’t recommend this place enough.
Friendly staff, in and out super easy process!
Welcoming and caring staff. Highly recommend.
The service was fine but the billing department is AWFUL!!!
I had an MRI done on 8-30-10 and it was painless and the staff at the center in …
I just love this place and the staff. Thank you all.
Nice staff. Took me right in for my appointment. The tech was very helpful and understanding and took his time to assist me. He explained everything in detail.
Extremely professional and kind staff. Efficient, on time and thorough. An amazing experience considering that most places can’t function after in COVID.
My experience at Washington Open MRI was very positive. The staff was professional and friendly and I was taken on time for my appointment.
I loved Washington Open MRI. Very professional and caring. I am extremely claustrophobic and they helped me get through this. I highly recommend them.
Everyone at Wagoner Open MRI in Oxon Hill Md were beyond professiobal, courteous and helpful. I would recommend anyone who would be in need of their services to use Washington Open MRI in Oxon Hill Md
Was happy that I was informed of this facility. This was truly an open MRI. The staff was excellent. I was coached thru the entire process by the tech. Clean facility & pleasant staff.
My doctor recommended this MRI center and I was very happy that they could schedule me early the next morning. …
I had an appointment at 3 and was told to be there at 2:40. It is past 4 and I am still waiting. I asked the receptionist for updates and she said that “ it is what it is”. You can reschedule. I said I had a broken knee and I had to have …
This site was pleasant and courteous. Very nice Thanks
The technician was courteous, friendly and made the procedure as easy as possible. The receptionist was friendly and efficient.
All ways make’s you feel like you’re in good hands
The staff here is outstanding. Very helpful and considerate. The tec was so nice and patient and Mikhalia at the front was fantastic. I chose this for claustrophobia but it is so much more.
Very professional and timely service. Been to this place 3 times in the past and very happy with the service. Mr. Victor who handles the MRI is very nice and professional at his work. Highly recommend this place.
Friendly, accommodating, efficient couldn’t ask for anything more
While this location is very busy and thus; it can be hard to get them on the phone, it is worth being patient. …
Friendly and kind staff. Technician seems knowledgeable.
Washington Open MRI is a wonderful place. Ms. Margie is always professional and helpful. The technician makes sure you are comfortable and he is always professional!
The Dr. was kind and gentle. She explained step.
I couldn’t even bring myself to make an appointment here based on the shortness and lack of compassion from the person answering the phone. People are calling to schedule a MRI because they are seeking medical help. They should not be …
I needed an MRI for my back which day by day is more and more pain for me. My pain doctor ordered an MRI. With my claustrophobia i put off getting the MRI buy finally got up enough nerve and even planned ahead by getting medication from my …
Great staff the MRI specialist was sweet an kind
Clean, friendly, made me so comfortable.!
I went to the Rockville location expecting variable seating positions, as was advertised on their website. Their older machine is no longer capable of variable seating I was told. If you have pinching in your lower back from sitting …
The technician was excellent; very professional; knowledgeable and caring
I found the service and overall experience at Washington Open MRI top notch and world class. I traveled to the Rockville office from northern Virginia and was impressed by the professionalism of the team. I would certainly recommend it to others.
This is the second time I’ve had an open MRI at your facility and am thrilled to tell you each time was great!! Abel, (I think that is his name) the technician, explained everything and was helpful in calming me. The ladies at the desk …
If you don’t like to get in the tube this is the place to go. Professional and on time.
Washington Open MRI is top-notch. Their staff was phenomenal, caring, and knowledgable. If you are claustrophobic in the slightest, this is the place you need to go. I couldn’t recommend them highly enough. Thank you!
Super nice staff! Very clean and comfortable.
Clean, staff was nice & professional. No long wait time
Courteous and professional. The faculty is clean and the tech is efficient.
A black lady, forgetting her name, called from their Rockville, MD office to say that my bill of $276.93 is outstanding from 1/15/20 and need to be paid before they can allow the MRI can be performed. Told her to let me check my records …
Thank you so much to all help you are doing to get better care. Thanks Brian and Reza🙏 …
A true open (upright) MRI, which minimized claustrophobia and anxiety. The radiology tech at the Oxen Hill location was absolutely wonderful- professional, compassionate, and personable. Thank you for a great experience!
I am a very anxious person and was nervous even about an open MRI. Bri, the person working the check in, was professional, helpful and kind. Brian, the tech was excellent. He put me at ease and was professional, courteous, and has a great personality. I would recommend this facility to everyone!
Excellent experience. Tech was great. Will recommend this place 👌 is great. …
As a claustrophobe, this was an easy and a sit-down way to get an MRI for left shoulder issues. Radiologist was considerate and kept me apprised of each step of the MRI pulses; kudos to the facility associate and receptionist, too. I …
Very friendly made me very comfortable. Very professional. Clean.
I love this place. She is so caring and keeps me calm about the experience.
I have been to Washington MRI’s Rockville location twice now. Each time I was taken in on time. The office is clean and efficient. Sandra helped me with the paperwork. She was helpful and very pleasant to deal with. Brian was my technician and was also very helpful and made me feel at ease.
Very friendly staff. Very time efficient. Have been here before really like it.
The alpha MRI for me is very Less stressful it’s a good environment you have TV you can watch and take your mind off of it from the receptionist to the technician very nice and very respectful
They made me feel very comfortable and I truly appreciate site that.
Washington Open MRI is great! I am claustrophobic so I was a little anxious about getting an MRI and a little embarrassed about being anxious.. I’ve been there a few times over the years for different scans and the staff has always been …
The new Technician was awesome I really appreciate her customer service
It’s great to have an open MRI when you are claustrophobic, but if you need to have your records, you should know that this company only provides CD’s for the patients. If your computer does not have a CD slot and/or if you have an Apple …
I have used Washington open MRI several times and two times just recently, they are the best as far as making you feel comfortable. Scheduling is quick and easy their administrative staff is the best. They exceeded all of my expectations …
It was a great experience. Staff were wonderful and a pleasure to work with.
Outstanding customer support when we had trouble getting images to the hospital. They went above and beyond.
The tech that helped me get situated in the MRI room in the Clinton MD office was so helpful and nice to me. I suffer from claustrophobia so Margie was very helpful the first time I came in. On my 2nd appt, I was able to get something …
I didn’t like the idea of the closed MRI. So I did some research this open MRI place came up so I called and booked my MRI with them. This was the best experience for an MRI I have ever had. Friendly staff. Professional and the owners …
I hate getting an MRI, I have big shoulders. When I came to Washington Open MRI, they were very courteous, polite, and made me feel comfortable. I had to get two done in a row and it was a pleasant experience. If you have issues like I did, give these folks a try. A+ in my book.
I had their Open MRI yesterday. The staff was professional and efficient. After having previous closed MRI’s, this new open concept was a breath of fresh air. Very comfortable and not claustrophobic at all. The reason I am giving them FOUR STARS is that they are slow to respond to phone messages.
My overall experience was good. I have claustrophobia and the tech was amazing at making me comfortable and keeping me calm. My only complaint is that they seemed a little under staffed. There was only 1 person at the front and she was …
My fourth time using Washington MRI
So much easier and comfortable
There were 2-people working in this office. The lady at the desk was very nice, but appeared overwhelmed with the phones ringing and trying to do many things at once. …
The staff is very customer focused! They’re on point when it comes to your health and will go above and beyond!
I enjoyed the personal attention and customer service I received from the receptionist and the technician.
I had an excellent experience with Open MRI Rockville! I had been putting off doing a traditional MRI because of anxiety due to claustrophobia and was so happy to have discovered Washington Open MRI – and especially Technician Brian who …
I had a great experience at the Clinton location. The staff was extremely professional and welcoming. I was sent here after attempting a traditional MRI at a different testing location but found it to be too unpleasant. Open MRI is the absolute best way to go, and Washington Open MRI will be my choice from now on.
Receptionist and technician were both polite professional and courteous! Great job !!
The two members of your staff, that I had dealings were excellent.They couldn’t have been more polite and helpful.
Great place and people best place to have your MRI done …And I’m old.. Keith..
Oh My Gosh…after having this OPEN MRI, I don’t know why anyone would ever do the traditional tunnel MRI! The last traditional MRI I had triggered a claustrophobic attack. The Open MRI was GREAT! The technician was …
Great staff and very kind. They saw me right away and took great care of me!
The staff was so nice and respectful and talk to me while I was in the machine to make sure I was okay.
Wonderful experience at front desk and MRI tech from Inwood WV. Top notch!
The MRI technician was very professional and made me feel comfortable.
Great place and staff. I like how they talk you through each step. Staff are very professional.
Excellent staff, I was early but they took me before my appointment time!
The staff was very nice, but there is directions once inside the building, so ask before your appointment.
Staff was friendly and very courteous. Highly recommend Washington Open MRI!
This is the way to get an mri especially if you’re claustrophobic! Easy quick in and out great staff!
Very nice staff. They were ready for our appointment, no extra waiting
Very friendly and professional staff from start to finish. Made the uncomfortable procedure seem much better. Thank You
Staff are professional and kind. They were really patient with my anxiety, walked me through all the steps, and slowed down, and I was able to get the MRI! I really appreciate everyone there and plenty of easy parking.
I will never have another MRI done anywhere else. If you are claustrophobic, this is where you need to go for an MRI.
My claustrophobia and accompanying anxiety have increased as I get older, and I have tried three frightful, unsuccessful MRIs in recent years, all of which left me in tears for hours. The last technician suggested I try Washington Open MRI, …
The front staff was friendly and the technician explained everything kindly. She was very patient with me, as I had a little anxiety.
Best experience I have ever had doing an open MRI, honestly I wish I knew about your location before and I’m spreading the words 🙏if you are someone who gets panicked when doing an MRI this is the place to go ❤️& you will see for yourself. …
I like their MRI machine, I didn’t have to lay down and I wasn’t closed in. The staff was very professional and nice 😊 …
The whole experience was very good. From making the appointment to having the MRI everyone was great.
The receptionist was friendly and helpful. The tech was pleasant helpful knowledgeable and assuring. This is my second visit here and it was another great experience.
Great experience.Staff was very nice and professional. This option of MRI took all the fears of MRI away for me.
Easy to schedule, competitive price compared to other places… Did all the paper work online so didn’t have to wait before the appointment…
The staff was wonderful!!! The tech was super nice to my Mom and me! I will definitely refe the Greenbelt Office to friends and family
Thank God for Washington MRI. No more claustrophobic tunnels. A great experience. Everyone was helpful and very nice.
Excellent experience, attempted two closed MRIs at Washington Radiology but failed. This I had no problem with and I finally did my MRI.
I’m very anxious when getting an MRI but this open MRI was the best ever. All I did was sit there and watch tv. I highly recommend this for anyone who gets anxious when getting an MRI
Customer service was great. Other comments will be provided depending on MRI image quality.
The radiology makes you feel comfortable before getting into the machine. This place is the option for those that are clusterforbia. The place is clean and well-maintained.
The receptionist and technician are top notch. They are some most friendly and professional people that I’ve met. The amount of patience and cared they exhibited is rarely seen.
Open MRI equipment made a relaxing experience even though I am claustrophobic. Technician was very patient and thoughtful, making the whole experience easy. Front desk admin was also friendly and efficient. Nice facility and convenient to reach. Highly recommended.
Today I completed the second of two MRI’s at Washington Open MRI in Rockville, Md. I opted for an Open MRI as claustrophic is my middle name. I was received by a very caring staff who offered me personal attention and made my experience …
Brian the technician was great. I am really sensitive to noises and can be very anxious & he was really calm and understanding. He came in to check on me and let me know how long each session was going to be. I didn’t feel rushed or …
I had 2 days of MRI’s at Washington Open MRI. The staff was great!. I would highly recommend this place for an MRI, and I have already done that.
Loved having an opened MRI!!
The staff was excellent!
The technician made me feel comfortable and safe!
After visiting Open MRI, I will never go back to the regular MRI’s. I needlessly suffered all these years with severe back pain while being crunched into small MRI spaces. Why did I do that if Open MRI exists? I didnt know but now I will tell all my friends about this great find.
Ms. Bitu (my MRI Technician) was SUBLIME! She made sure that I was comfortable during the procedure. I was given a pillow to rest my head, as well as asked multiple times by Ms. Bitu if I was ok. Additionally, Ms. Bitu, told me how long the …
Wonderful experience. Traditional MRI machines are dated technology. This place is ahead of its time and the staff is lovely (particularly Tracy). 10/10.
I couldn’t be happier! I have severe PTSD and dreaded the thought of another frightening MRI experience. The technician and staff treated me with respect, and I felt just like family. Thank you all for such excellent service.
I had a very pleasant experience considering it wasn’t mri. Daphne was super super attentive and very personable. And I won’t hesitate to go back again if necessary.
Don’t come here if you need a pelvic/sacral mri. They fail to tell you that you need to lay down on a big chunky square of machinery right on your sacrum where the pain is to begin with. I was told that I would be upright, with no mention …
This place is the most welcoming health place that I’ve ever went to. From the receptionist to the technician. Everything was done professionally and in a timely manner my nerves were on high alert but was calmed when I walked through the door.
I love going to your facility in Oxon Hill. I am very claustrophobic and freak out in a regular MRI. I have tried taking anxiety medication beforehand. The Open MRI is perfect for me. However, I have been calling and leaving messages to …
Professional, responsive and supportive staff in every role. The scan itself is much better since I’m claustrophobic. Still needed patience to sit for about an hour but a positive experience all around.
Excellent service from tech & front desk staff. I forgot my paper referral form & the lady at desk helped me to retrieve and forward it from patient portal of my primary ins carrier. This saved me from repeating $30 (each way) Uber round trip to suburbs. Thanks!
My wife and I were treated very rudely by the staff. While she was explaining the treatment she had received, the receptionist approached with a raised voice and said that unless my wife called down, we would be removed, as we were …
Once my daughter & I found the building & used the parking garage we came into the pleasant office where we were cordially greeted by 2 receptionists who answered a few questions for us. Being claustrophobic I took my pill to calm me but …
What an amazing experience. Calm thoughtful tech, I had anxiety about the procedure and he was able to talk to me about what was happening and how long events would take. I hope i never have to get another MRI but if I do this is where i would go.
Very professional and efficient from the reception through the diagnostic. The technician was excellent explaining the procedure and the sub parts and timing. He was very kind to work with and I highly recommend this Open MRI facility.
I found the facility to be clean and bright with a comfortable waiting area and fresh air. The receptionist and technician were professional and most pleasant to speak with. The actual procedure was carried out in a timely manner, all aspects explained.
I’ve always had a problem with claustrophobia since the early 90”s with MRI’s. They would have to give two and a half pulls of volume for me to complete the test. Thanks to a wonderful technician, ( i didn’t get her name) but she’s at the …
Staff was professional, the person that did my MRI kept communicating with me and telling me how much time each series would take. If I ever need another MRI this is my go to place. I’m highly claustrophobic and this did not bother me at …
If I was giving a rating just for the technology of open MRI, I would give it 5 stars. I struggle with claustrophobia in traditional MRI machines. The machine used at Washington Open MRI, especially the stand-up version, is an absolute game …
Brian is the best!!! He is so kind and compassionate. He makes sure you feel safe and really helps keep you calm if you still feel claustrophobic. I always request that my appointments be with him. Thank you so much!!!
Professional, compassionate staff. Worth the hour drive for me to have imaging completed as comfortably as possible given my severe anxiety around traditional MRI machines. Highly recommend!
Wow! Super nice experience!
Excellent service from the staff in front desk .
Excellent service from the scan technician; she was calm, she was patient, she …
I had to get 2 MRI’s done this week 3 days apart. Brian was my technician for the first one and Opal for my 2nd one. Both of them were fantastic. Sure, maybe the open MRI machine isn’t exactly “enjoyable” to be in for close to an hour BUT I …
Absolutely amazing. I’m claustrophobic, and have really bad anxiety and a big girl. Tried regular mri…NOPE..but this one here AND the girls were great! I highly recommend! I even drove an hour away to get this down here. If I ever have to have one again it will be done here!
Always a pleasant experience with Greenbelt Washington MRI. Employees are patient and professional. I was taken in quickly and the procedure was explained thoroughly. The upright open MRI is comfortable and eliminates claustrophobia anxiety. Thus is the only open MRI I will use; truly open.
I’m so happy I Googled a standup MRI but it was only after I chickened out from using 4 different MRI machines that were the lay down kind from a well known local competitor. A stand up unit that is open and nothing is near my face. My …
Hands down best MRI taken
Will do all test here moving forward
Highly recommended. …
If you suffer from claustrophobia then Washington Open MRI is the place to go because their MRI is truly open and comfortable. The staff was pleasant, helpful and patient. I am totally pleased with my choice to get my MRI done at Washington Open MRI.
Everyone there is very helpful. The technician is very helpful and makes you feel at ease. During the procedure itself you are sitting down and looking forward I did not have any of the anxiety I normally get when I am lying down going into a different open MRI. This will be my go to place for any future MRIs.
Radiologist was terrific!
He made sure I was comfortable and knew what actions were involved in the MRI! Excellent patient care. …
Warning: A long post. It was one of the worst experiences ever! If I could give less than one star, I would.
After being initially treated with decent respect, I was insulted and ridiculed, …
This place is The Best!!! They have definitely made a forever customer out of me. The two ladies running the business are extremely pleasant and Listened to my concerns, which made me feel comfortable. Normally I would have tremendous …
The young lady (Nicaraguenses) taking the MRI was awesome!
I had to do both shoulders, and was going to leave after completing only one.
She suggested to go ahead and do the other shoulder, so I wouldn’t have to leave …
I was very satisfied with not only the ease of scheduling an appointment but the pleasantness of the front desk personnel and the technician that performed the procedure. She was so caring and compassionate which made me feel at ease. The overall experience needs to be commended.
My experience was not great. My father is an amputee and the first location was not equipped to handle such a person. The second location had a broken plastic wheelchair. We made do as best we could. Then we had some insurance issues that …
I had an MRI done of my lumbar spine. I was able to sit in the machine with the front completely open. I didn’t feel closterphobic or anxious at all. The technician did the procedure in about 20 minutes. They took me right away. There …
From the friendly faces greeting my husband and I walking through the door to the goodbyes as we left, it was a five-star experience. I was scared and concerned about how much discomfort I might experience. My MRI was sitting down due to …
My visit to Washington Open MRI exceeded my expectations. I was greeted by a warm and friendly receptionist. The technician was warm and friendly. She made me feel comfortable. She kept me informed on each step of the testing. I had a very good experience.
The receptionist/customer care people at the front desk were great. They processed all the paperwork promptly and got us the additional MRI Order very quickly. They were also very friendly. The MRI tech was great at explaining the process and getting the imaging done quickly. Very informative and caring about the patients comfort.
The staff are so nice. The customer service is above average. I drove 1hour 30 minutes for my appointment. I tried 3 times to do a closed and open MRI. The tech took her time with me and calmed me down. She explained the function of the …
The closest to perfection I could ever imagine! Professional and kind service by the two-person staff— receptionist and scan technician! Many kudos for the MRI scan technology and experiencing comfort— not trauma! I’ve recommended WOM to …
Wonderful experience, especially given my apprehension about the process. The technician explained everything well and took extra care to ensure my comfort. The facility was nice and the receptionist was very helpful. The best part was the open nature of the MRI machine. No claustrophobia! Highly recommend if you need to get an MRI.
The Receptionist was very pleasant and patient. She professionally answered my questions with concern. She limited my anxiety with how she interacted with me. …