Washington Radiology Associates

Washington Radiology Fairfax

Washington Radiology has provided the highest quality imaging care for patients throughout the DC metropolitan area for over 70 years. … See more

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Washington Radiology Associates Reviews ( 78 )

  1. If you ever get the opportunity to work at this facility , don’t. Management and trainging are horrible I have never in my entire life had problems with management but this place has a horrible work environment. Very unprofessional.

  2. I have called medical records 8 times to get copies of my records and report. I am just left on hold. I suggest that you find a practice with quality customer service. This company is horrible.

  3. Terrible. Left for 75 minutes in the dressing room, and they still did not have any room available. had to leave without the proceddure done

  4. We had a great experience. Easy getting scheduled and checked in. The clinical staff were pleasant and professional. Would definitely come here again if needed.

  5. I’m very frustrated , I use to do my mammograms in the Sterling office for ten years and I never had any problems , this time for reasons of scheduling I needed to have that done in Fairfax and that was a nightmare , the technician almost …

  6. The staff was great at check-in, and the staff handling my exam did well with listening to me and informing me anything that I needed to know. Have been going here for years and plan to keep coming.

  7. They took me back right away and explained everything. They are using a curved platform to hold your breast in place. It is much more comfortable than the flat one they used to use. I like the 3D image because it is more precise.

  8. This place and my experience is 5 stars. I went for an ultrasound. I took my consult/referral paperwork as instructed. I was in and out with good news in about 30 minutes. Thank you all for your help and hard work 👍 …

  9. Terrible!!! Brought my mom here for 945 appointment. It is now 1029. Still has not been called back. We were just under 15min early for this appointment. First the front sent her down stairs because they thought she was another patient. Still waiting….ughhh. If anyone can avoid this office, please do so.

  10. I called the Fairfax office prior to my husband’s appointment and was asked if I could accompany him. They said yes. When we got there they threw me out—said it was patients only. Why couldn’t they tell me this when I called?

  11. Tried to book appointment. I was told they are busy and would return the call. Called back again just before office closes because I did not receive any call and again I was told she would call back. I asked if they would call by end of …

  12. I wish my doctor could send me to a different lab next time! The front desk lady is so so rude. The one star is given to other staff members who did the test for me. To be fair, they’re nice people. Otherwise, I would say this place deserves ZERO star for sure!

  13. Never again the sad thing WRA has been around for years. As a healthcare professional there could much improvement. The check out process and the person who checked me out very rude. The tech stating that WRA normally doesn’t do this type …

  14. Unlike everyone else, I had a great experience. I went on a Saturday. The lady at the front desk was very kind and helpful to me. The tech was also nice and explained everything that was going to happen. I didn’t have any issues and the whole experience was very smooth.

  15. I had an 2:50 appointment. Arrived at 2:30. Two people came after me was seen. There was nobody there when I arrived. Waited until 3:50, still not called. Asked The front desk, said she is very busy. (Got to wonder about that, since …

  16. The technician at Washington radiology doing the 20 week ultrasound didn’t speak the entire time. She ended up not even completing the full exam. They didn’t find the kidneys, spine. She pressed hard against the belly and made it a painful …

  17. I went in for an ultrasound because my Dr. suggested it since they estimated that I am 8 weeks pregnant, and so the tech comes in and does the stomach ultrasound and then tells me that Dr. Johnson will come in and do a vaginal ultrasound …

  18. My husband had an MRI here. (The office staff was okay, no complaints there) Unfortunately he went in to the orthopedist and the images are not very high quality. (Maybe an older machine that doesn’t have the latest technology) He told him …

  19. I’ve had my mammograms & DEXA scans performed at WRA Fairfax for a LONG time and have always had a good experience. It can get a bit hectic at times and slows down the check-in process, but have never experienced bad behavior on the part of the front desk. Let’s hope that continues! 🙂

  20. Had a difficult breast biopsy. The nurse and mammography technician were compassionate and caring- qualities that patients cannot count on anymore. The technician stood at my side and actually held my hand while the doctor did his thing! I have to give WRA Fairfax credit for their exceptional staff. They were truly wonderful.

  21. I had a WONDERFUL experience at WRA. I had to have my ultrasound redone because the first try (at a different location) didn’t yield good results. The ultrasound technician (I think her name was Amber?) was kind, caring, and patient. She …

  22. Unacceptable service! You should find a different place if you can.

    Wait time on a Friday morning 1 hour and 10 minutes, despite appointment. That’s …

  23. I’ve had shoulder pain for several years and no tx lasted more than a few days. Dr Allison worked her magic a few months ago and I have been pain free and have full range of motion. Dr Allison thank you for your expertise and making me laugh and feel at ease during the procedure. Grateful to you and the entire staff.

  24. The worst place you can go.
    They have same policy for different types of ultrasound. If you have your first child Anatomy exam or a liver scan still they don’t let visitors. This two are …

  25. Washington Radiology Fairfax is by far the best radiological facility I have ever visited. As long as I live in the NoVA area I will never go to another center. The entire staff shows deep compassion and care. Everyone I have interacted …

  26. my first visit here was ok, but my second time around was completely disappointing & unprofessional. I went back (upon my doctors suggestion, with a new referral) to have a lump in my chest re-examined to confirm it wasn’t something I …

  27. Washington Radiology in Fairfax is the best! I have had to go monthly for my pregnancy ultrasounds and each time is a great experience. The front desk ladies are pleasant and I’ve had two awesome techs (Pegah and Camio) do my ultrasounds. I …

  28. Woman on phone was the rudest person I have encountered in a very long time. Zero professionalism, extremely condescending.
    I called the centralized scheduling and correctly followed the instructions for …

  29. I’ve been going to Washington Radiology for over 20 years for my mammograms. Appointment scheduling has always been accommodated easily and conveniently either via a phone call or online. Reception staff is always professional and …

  30. My appointment was at 4:30pm and I was instructed to arrive 15 minutes early. When I arrived (before 4:15), I was informed there would be a 30-minute delay. No courtesy call that could have saved 30 minutes of the leave I had to use or …

  31. Very unprofessional service. 5 minutes into my MRI with my body into the MRI equipment, the MRI technician screamed from the adjacent room to ask whether I had already set the follow up visit with my doctor. I could not hear her and had to …

  32. I had an ultrasound yesterday and left frustrated with the service. The technician barely spoke during the ultrasound, didn’t really mention much about what she was doing, besides that ….I waited a long time for the doctor to come in and …

  33. Very disappointed in this office, on 8/17/20 I had annual mammogram screening. A week later I received call from person saying I need to return to the office for more images since there were changes to one of my breasts. I almost …

  34. The front desk staff are friendly, but immature. You can overhear a lot of conversations that customers shouldn’t. I have also been sitting here for over thirty minutes with no explanation or assistance despite being told to hold my bladder …

  35. -Today’s experience made for the best visit in over 20 years as a Washington Radiology patient! From the moment I walked in, it was busy as always, but the team supporting the front desk was cordial, well informed and check-in was a snap. …

  36. Excellent service every time. Easy to schedule and reschedule.The staff is always professional and friendly. Never had to wait more than 10 minutes to be seen so its really in and out. Chelsea has been my tech every time and she is out of …

  37. While the technologist was excellent for my wife’s visit, the office staff lacked basic courtesy and misquoted cost of visit dramatically. The office staff needs to get trained to understand what it means to serve patients and their …

  38. Everyone at this office from the front desk, technicians, nurses, and doctors have been wonderful. Dr. Fruman is great and took the time to explain everything to me and answer any questions that I had. He and his team did a great job …

  39. Very friendly and knowledgeable. However, you are going to wait forever for your appointment, even if you show up 15 minutes early as recommended.

  40. I have had various tests and scans at the Fairfax location for many years and have never had a problem with this facility. The equipment is always state of the art and the waiting areas are bright, clean and stocked with current magazines. …

  41. I’ve been going to the Fairfax office for at least 20 years. Everything was always fine, but when I was diagnosed with breast cancer 4 years ago, and ever since, everyone has been exceptional. The nurse (Mary) and doctor who did the …

  42. UNSAFE practice.
    Had a serious life threatening reaction. They were completely inept to deal with the situation, and worse than that, never contacted me after to follow up. Avoid this radiology at all costs, especially if you are undergoing a risky procedure.

  43. Do NOT go here and waste your time !!!
    The service is so bad, let me waited for about 3 hour to get in, the technicians in this location lack of experience at all, she kept to twist and press my …

  44. I made an appoitment yesterday and spent all morning trying to get an estimate for the visit. I have been transferred multiple times and talked to what seems to be incompetent staff. The last person I spoke with assured me I would get a …

  45. I have been going to Washington Radiology since I was 21 … 50 years now!! I have never had a major problem. Sure, there was/is the rude front office people, rude doctors, etc., but, generally had good experiences. That was until I had …

  46. Sadly, I was waiting for the negative experiences that I saw in so many reviews and IT DIDN’T HAPPEN!!! Absolutely every one in the Fairfax office was pleasant, personable and professional. I originally went to the Arlington Office and had …

  47. Amazing customer service. Came for an MRI, LeAnn was so nice and explained everything in details. Highly recommend this location, everyone is so nice from front desk to the back. Thank you 👍🏻 …

  48. Aisha was wonderful. She went out of her way to explain what I’d need to do, answer my questions and put me at ease. She checked in with me multiple times to make sure I was comfortable. It was a quick and easy appointment.

  49. I’ve been going to this office for years and never had any problem but recently it has gone down hill in service and experience. My last mammogram I almost walked out before it was done. I was left sitting in the dressing room for nearly an hour waiting with minimal communication and the technician and staff were rude and dismissive.

  50. I have had a good experience with Washington Radiology until my last visit. I was in the office waiting for diagnostic mammography exam, when I was told that my doctor’s order was not valid because it had been issued more than a year ago. …

  51. I was really disappointed about my experience here. I came in for pelvic and internal ultrasounds on the same day. When I checked in the front desk ladies were talking and didn’t look up at me until I stood there for a minute. Then I …

  52. After reading the reviews of this branch I almost cancelled my appointment, however I turned out to have a great experience. I went for an abdominal MRI and Erin the technician was amazing, would explain everything in detail and was very …

  53. 10/21- The front desk staff openly criticized a co-worker after she stepped away and were consistently rude to patients as they checked in. Technician was nice, doctor who spoke to me lacked ability to communicate or a bedside manner. Would not recommend.

  54. I had exceptional care at Washington Radiology through all the steps. First, my doctor’s diagnostic order could not be found in the computer system and the front desk person took care of it by calling the doctor asap. (Unfortunately I …

  55. I don’t know why this location got such a bad review but I think it’s nice. The front desk ladies were very polite and friendly. My doctor was very chill and likable. She explained everything really well to me.

  56. They over work their employees with no compensation. Employees get one review a year and last year because “there were not enough QR codes handed out” people only received a 40 cents raise (makes no difference at all in pay checks). Raises …

  57. This is a long story. I got a message the day of my appointment about needing to reschedule it due to a staff shortage. I called back immediately, was told they could either cancel (no rescheduling available due to unknown reasons) or keep …

  58. I had a ultrasound done for numbness in my kidney area. The tech was great, she took my images to the doctor. The doctor came in and did some more images and said I’ve never seen this in 20 years. I can’t see your kidney, there is a shadow …

  59. Arrived at 1 PM for 1:15 appointment for mammogram . While waiting, noticed women that arrived after me were being called. At approximately 2:30, I asked what the problem was, staff member went to the back and said I would be next. When I …

  60. The experience was pleasant enough, and the people were all nice. However, I never received my results after almost 2 weeks. I’m hoping that no news is good news. I’m surprised there’s absolutely nothing on the website about getting …

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Location

3015 Williams Dr Ste 200, Fairfax, VA 22031

Washington Radiology Associates reviews