I just got off the phone with a person that worked here i wish i caught her name but she was very rude very uninterested in helping me and kept interrupting me while i’m trying to explain an issue that i’m having. smh this was a good bank but been having issues with them not cool !
This the friendliest and most caring bank Ive ever seen. They treat you like a friend not a number.
Other banks should take note of how the folks at WSB treat people.
They do not do what they promise. They promise high interest rate on checking account and their interest amount differs every month even though amount in the account is the same. No one has a clue why is that. Many times they make it super …
Excellent service. Still retains that old time service when banks were more personal and wanted your business unlike today’s big banks. Refinanced mortgage when one large bank deemed me small potatoes! …
I just recently lost my ATM card and I went into the Washington Savings in Lowell. They were quick and efficient with the most friendly staff. Every time I walk in I am Treated very well and will always use them for banking. Thank you again for the A1 service.
I was in today to deposit a check. The man who helped me never said a word, just waved me over. When he was done, he put the slip on the desk and continued working. I asked “Am I all set?” He said yes and barely whispered a “have a nice …
If you care about timely mobile deposits for your business or online banking, look literally anywhere else. Every couple of weeks, their website just decides to boot your devices out and not let you break back into your own account without …
Customer for 5+ years; went to deposit a large check from our mortgage refinance. At first they told me they had to hold the check for 5 days. I, of course agreed, then they told me they’re weren’t going to cash the check unless my wife …
Horrible bank all around with the worst customer service I’ve ever encountered. If you need to call for any issue at all, good luck. I always seem to get the same woman and she is unbelievably rude and will talk over you and just continue …
They are unable and unwilling to Verify a cashiers check made from their facility. Even the same day issued: unfortunately the tellers and the branch manager Maria were the worst people I have encountered . I’ve never felt so disrespected …
Love this Bank. When no one would give me account they did. Lifetime Customer!
Amazing customer service, both in person and on phone. What a great banking experience, if you are looking for a new bank stop looking here it is
STAY AWAY
Manager extremely RUDE . Speaks over you and threatens you because she thinks …
I just got off the phone with a person that worked here i wish i caught her name but she was very rude very uninterested in helping me and kept interrupting me while i’m trying to explain an issue that i’m having. smh this was a good bank but been having issues with them not cool !
This the friendliest and most caring bank Ive ever seen. They treat you like a friend not a number.
Other banks should take note of how the folks at WSB treat people.
They do not do what they promise. They promise high interest rate on checking account and their interest amount differs every month even though amount in the account is the same. No one has a clue why is that. Many times they make it super …
Excellent service. Still retains that old time service when banks were more personal and wanted your business unlike today’s big banks. Refinanced mortgage when one large bank deemed me small potatoes! …
I just recently lost my ATM card and I went into the Washington Savings in Lowell. They were quick and efficient with the most friendly staff. Every time I walk in I am Treated very well and will always use them for banking. Thank you again for the A1 service.
I was in today to deposit a check. The man who helped me never said a word, just waved me over. When he was done, he put the slip on the desk and continued working. I asked “Am I all set?” He said yes and barely whispered a “have a nice …
If you care about timely mobile deposits for your business or online banking, look literally anywhere else. Every couple of weeks, their website just decides to boot your devices out and not let you break back into your own account without …
Customer for 5+ years; went to deposit a large check from our mortgage refinance. At first they told me they had to hold the check for 5 days. I, of course agreed, then they told me they’re weren’t going to cash the check unless my wife …
Horrible bank all around with the worst customer service I’ve ever encountered. If you need to call for any issue at all, good luck. I always seem to get the same woman and she is unbelievably rude and will talk over you and just continue …
They are unable and unwilling to Verify a cashiers check made from their facility. Even the same day issued: unfortunately the tellers and the branch manager Maria were the worst people I have encountered . I’ve never felt so disrespected …