Washington State Employees Credit Union

WSECU

WSECU is a member-owned credit union serving the people of Washington State. We combine a deep love for our state with exceptional personal service, lower fees and banking anywhere, anytime. The dollars our members deposit go right back into the community we’re all a part of, helping our members build their homes and go to college, creating more jobs and strengthening our local economy. By virtue of banking with us, our members create shared prosperity for themselves and their communities. WSECU is federally insured by the NCUA. Equal Housing Opportunity.

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Washington State Employees Credit Union Contact Details

Washington State Employees Credit Union Reviews ( 23 )

  1. I have been a member of this bank for 6 years. I’ve finally had enough of their nonsense. If you are looking for a new institution, look elsewhere.

  2. Always friendly and nice. They are a bit over zealous in follow up calls but stopped when I asked them to. Haven’t experienced long wait times at this location

  3. Great service, good business practices. Friendly staff and helpful. Closes early but that’s pretty normal. Oddly no walk-up atm, only a drive thru one but you can still walk up to it.

  4. update:
    while i had a very NEGATIVE experience with MARI. I was able to deal with Nikki who helped me out with my situation. I appreciate dealing with more competent team members who can actually speak to me in a more respectful manner.

  5. Hello long time wsecu member first time review! Currently serving in the U.S. Army. I called to inquire about extra funds for a trip home. After discussing options, money I had saved was used to pay off a loan. That money that was saved was …

  6. Their office hours say open, but doors are lock, won’t accept walk-ins even if they don’t have a costumer at that time. They want you to schedule for appointment by calling, I tried a couple of times, got on hold for more than 30min. still …

  7. Brand new member of WSECU! After a rough start at another branch, we showed up about 415pm on a Friday to get our accounts setup and were promptly attended to. Lucy was an absolute joy to work with and got us setup in no time! Highly recommend this branch and friendly staff for any of your banking needs.

  8. First impression? I had a bad experience. I waited in line for five minutes going on ten, no one acknowledged that I was waiting so long even though I was the only one in line and when I tried to open a account it was suggested I do it …

  9. I haven’t lived in Washington State in almost 15 years, but this is still my #1 bank. After using dozens of banks in multiple states and other countries I still haven’t found a local bank that gives the same customer service and support that I get from WSECU despite being thousands of miles away. Kudos!

  10. CAUTION–poor customer care. August 15 data error caused significant customer harm. Customers received multiple text alerts regarding fraud (from 2 a.m. to 4:30 a.m.). The website was down for maintenance; all branches are closed on …

  11. This review has nothing to do with this branch but just WSECU in general. I loved this bank unti 2am when I start receiving text that I have transactions pending. I call the number and my god after about an hour of transfers I get to have …

  12. We’ll see if we work through it after which I’ll adjust the rating – but in the current environment WSECU is so busy it’s difficult to get a response back. Hold times are egregious and updating information for decisions is difficult and …

  13. Had an issue resolved over the phone, the staff at this place are so lovely and are extremely helpful!! I was on the phone with Nora and she was nothing but kind to me and went out of her way to solve issues I had. When I go into the …

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