We have used Waste Aid for trash removal for many years and have ALWAYS received GREAT service. Whenever I’ve called the office the staff is always warm, friendly, and professional!! Waste Aid is the BEST.
I’m new to the area and recently signed up for residential trash service. So far pick up has always been prompt and on time. I had one little hiccup when my trash was not picked up. I called and literally like “snap” it was gone! That’s all …
Pick ups are not made, garbage is left behind and no one answers the phone. Wish they did their job. If there was a negative star that would be my rating.
I am so frustrated with this company right now!! So my garbage wasn’t pick up this morning!! I call the company to let them know and they tell me “well you need your can out the night before not in the morning”, so because I took it …
Horrible service. They get upset when told to pick up the trash that they leave after lifting the buckets. They can do better and should be required to do better.
They’ve not picked up my garbage 3 times in the past month. Very lazy workers. I guess it’s just too much for them to do their job properly (or at all).
For years they would always take a box if it was filled with trash and today, when I have three boxes sitting out, they refuse to take them. If the boxes are empty I have always put them out flattened along the curb. They left a note that …
It is my opinion that some things are beyond ones control and should not be placed in a review. It should not be used as a place to just complain. Having said that, we have had Waste-Aid Systems service since 1999. consistently great!
Waste-Aid start the service and withdraw the your money quickly and easily. The problem is they FORGET to pick up the trash. You have to follow up with that if your trash is picked up or not. You have to pay even if they don’t serve as …
I am always impressed by the good service provided by Waste-Aid. From the cheery lady that answers the phone, to the drivers I see on the street, they have a positive and professional image. Collecting trash has got to be a tough business in these days, but this company does an outstanding job.
The attitude and the un reliability from this Company is horrible The people answering the phone do not give their name when answering the phone I don’t need your name to fila review
Their driver refuses to pick up trash if it’s not in a bin if you call an complain there’s nothing they can do they refuse to even listen I canceled my services but still this type of service an customer care is unacceptable for anyone to have to deal with
They will not pick yard removal called the office and said the bags were too heavy bags are less then 30 pounds called office and the lady was rude and helpful
I wish there was a one off occurrence for this company but they have a multitude of issues, 1. Noisy trucks coming through neighborhoods at 5 AM several days a week. 2. excessively noisy trucks dumping trash cans and leaving them in the …
The guys working Ashley pines neighborhood specifically dancing bay Lane rocks. Constantly show up on time and go above and beyond what is needed to keep my driveway clean and make sure all trash is picked up..
Thank you
This company driver selects the type and size of garbage that it wants to take (which is inside the container) by throwing the garbage (pieces of wood) in front of my house. Do they need to be painted or decorated to be able to take it? . I …
This company is the worst ever! They continue to throw my trash all in front of my house where they pick up the trash! They continue to take my latches or wood (keep or discard of them) that I place on my trash to keep animals out. My house …
This company will do whatever it takes to damage/disappear your personal trash can in order to make you get one of their own for an additional fee. I called them to find out why this keeps happening and a very rude representative stated …
I definitely recommend this company. I have never had an issue with them and they are always very responsive when I have any questions. Keep up the good work especially Sam Prado his hard work and dedication do not go unnoticed.
We are Waste-Aid customers from Wesley Chapel, Saddlewood subdivision. We have been customers for almost 20 years. Sam Prado is our regular driver and we’d like to tell his boss and others about what a responsible, considerate employee he …
Our family wanted to take take to write a review. Over the last decade the office staff is very nice and our hauler, Mike, always goes out of his way to help. It’s a more difficult job than people assume so they are all greatly appreciate.
The young man that serviced our route this morning did an amazing job as per usual. It totally warms my heart seeing employees truly care about what they are doing for our community.
Waste Aid is always respectful to their customers, returning contact quickly and willing to take care of their customers. I have been a customer for 19+ years and never had an issue with the service.
We have an amazing garbage guy. Waves to my kids, shows them how the truck works, honks to say hi/bye. My kids love it! Danielle in the customer service department is fantastic too. She was a huge help when we needed a new trash can.
We have used Waste Aid for trash removal for many years and have ALWAYS received GREAT service. Whenever I’ve called the office the staff is always warm, friendly, and professional!! Waste Aid is the BEST.
Good service and very accommodating.
I’m new to the area and recently signed up for residential trash service. So far pick up has always been prompt and on time. I had one little hiccup when my trash was not picked up. I called and literally like “snap” it was gone! That’s all …
Customer Service is very responsive and easy to work with. Thanks for making it easy Danielle
The worst CUSTOMER SERVICE IN THE WORLD , lazy as hell
These guys are lazy. Please do your job and pick up the garbage. Thank you
They have very nice drivers.
Terrible customer service. Do not recommend this company to anybody in pasco county.
Great company!
Good rates, never had an issue with Waste-Aid…
Thanks!!!
Almost always on time
They left all my trash, my driveway is full of recycling trash… slacker company
My first week whit this company don’t pick up my trash
Great customer service!
They take your personal trashcan and then say not our fault and not our problem. Refuse to address the issue.
Our guy is awesome, great customer service, always says good morning, tough job in this summer heat
Great company and great workers! The ladies in the office are awesome! Keep up the great work!
We live in Seven oaks and so far they have done an awesome job for us. Keep up the great work -Thank you!
Pick ups are not made, garbage is left behind and no one answers the phone. Wish they did their job. If there was a negative star that would be my rating.
I am so frustrated with this company right now!! So my garbage wasn’t pick up this morning!! I call the company to let them know and they tell me “well you need your can out the night before not in the morning”, so because I took it …
Horrible service. They get upset when told to pick up the trash that they leave after lifting the buckets. They can do better and should be required to do better.
Very pleased with this company’s trash service and the professional customer service from the office staff,
They’ve not picked up my garbage 3 times in the past month. Very lazy workers. I guess it’s just too much for them to do their job properly (or at all).
For years they would always take a box if it was filled with trash and today, when I have three boxes sitting out, they refuse to take them. If the boxes are empty I have always put them out flattened along the curb. They left a note that …
It is my opinion that some things are beyond ones control and should not be placed in a review. It should not be used as a place to just complain. Having said that, we have had Waste-Aid Systems service since 1999. consistently great!
Waste-Aid start the service and withdraw the your money quickly and easily. The problem is they FORGET to pick up the trash. You have to follow up with that if your trash is picked up or not. You have to pay even if they don’t serve as …
Almost 17 years with this company. We’ve never had any issues whatsoever. Great work by the Waste-Aid team! Yes, tough job in this summer heat.
I am always impressed by the good service provided by Waste-Aid. From the cheery lady that answers the phone, to the drivers I see on the street, they have a positive and professional image. Collecting trash has got to be a tough business in these days, but this company does an outstanding job.
The attitude and the un reliability from this Company is horrible The people answering the phone do not give their name when answering the phone I don’t need your name to fila review
Their driver refuses to pick up trash if it’s not in a bin if you call an complain there’s nothing they can do they refuse to even listen I canceled my services but still this type of service an customer care is unacceptable for anyone to have to deal with
They will not pick yard removal called the office and said the bags were too heavy bags are less then 30 pounds called office and the lady was rude and helpful
I wish there was a one off occurrence for this company but they have a multitude of issues, 1. Noisy trucks coming through neighborhoods at 5 AM several days a week. 2. excessively noisy trucks dumping trash cans and leaving them in the …
The guys working Ashley pines neighborhood specifically dancing bay Lane rocks. Constantly show up on time and go above and beyond what is needed to keep my driveway clean and make sure all trash is picked up..
Thank you
This company driver selects the type and size of garbage that it wants to take (which is inside the container) by throwing the garbage (pieces of wood) in front of my house. Do they need to be painted or decorated to be able to take it? . I …
This company is the worst ever! They continue to throw my trash all in front of my house where they pick up the trash! They continue to take my latches or wood (keep or discard of them) that I place on my trash to keep animals out. My house …
This company will do whatever it takes to damage/disappear your personal trash can in order to make you get one of their own for an additional fee. I called them to find out why this keeps happening and a very rude representative stated …
Always so workable and nice and friendly on the phone. Always on time to pick up the trash.
I definitely recommend this company. I have never had an issue with them and they are always very responsive when I have any questions. Keep up the good work especially Sam Prado his hard work and dedication do not go unnoticed.
We are Waste-Aid customers from Wesley Chapel, Saddlewood subdivision. We have been customers for almost 20 years. Sam Prado is our regular driver and we’d like to tell his boss and others about what a responsible, considerate employee he …
Professional customer service, always responsive, caring and great staff !
Thank you sincerely 🤗
HAPPY HOLIDAYS !
From Tania and family.. …
Our family wanted to take take to write a review. Over the last decade the office staff is very nice and our hauler, Mike, always goes out of his way to help. It’s a more difficult job than people assume so they are all greatly appreciate.
Fantastic customer service, they always go above and beyond! Especially Danielle and Danette they’re both always very helpful and nice.
I always receive great service from waste aid. Danette has great customer service and is extremely helpful to any questions or needs I request.
The young man that serviced our route this morning did an amazing job as per usual. It totally warms my heart seeing employees truly care about what they are doing for our community.
Waste Aid is always respectful to their customers, returning contact quickly and willing to take care of their customers. I have been a customer for 19+ years and never had an issue with the service.
We have an amazing garbage guy. Waves to my kids, shows them how the truck works, honks to say hi/bye. My kids love it! Danielle in the customer service department is fantastic too. She was a huge help when we needed a new trash can.