Waste Pro – Concord

Garbage collection service, Waste Pro - Concord/Charlotte

Talk about trash from the past! Have you heard that Waste Pro, USA has its own trash truck museum in Sanford, Florida? Visit this museum, and … See more

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Waste Pro – Concord Reviews ( 250 )

  1. Was recommended to rent a roll off dumpster, and I did. Fair pricing, friendly staffing, from the phone to delivery, and pick up it was great experience. Would recommend them to family and friends

  2. They don’t even pick up all of your trash! Not professional at all! Had called 2 weeks ago and a lady told me if I set something next to the trash can they would pick it up. Called today and now there saying they can’t pick it up unless …

  3. Called for a missed pick-up on property last week, and happy to see that the recycling bins have been emptied. Thankful to the call reps Keisha and driver Eric who apologized and came out today to take care of our concerns. Thank you.

  4. I am new to the Charlotte metro area. This waste management company is so much better than the one I used in Northern Virginia for years. Less than 15 minutes after I sent an email message from the website to the supervisor to inquire …

  5. Great people so friendly! Called for new garbage can and it was delivered next day by Rusty! He was as nice as could be. The lady who I called was great too!

  6. When Eric Johnson comes through with the truck he gets the extra trash that is out he is very polite to the kids and lets the cross the street and he is very respectful and takes his job serious and I appreciate that.

  7. WORST COMPANY EVER!!! Would give negative stars if I could. Don’t use these people. They NEVER pick up trash on the day they’re supposed to, then when they do finally pick it up they don’t get the can empty. Now I’m getting phone calls that …

  8. Built our home 4 years ago and have had to call no less than 20 times because the driver just drives by and misses our trash pickup. Not sure why but it has become an absolute pathetic experience. Pretty easy to see. Maybe pushing buttons …

  9. I forgot it was trash day UNTIL I saw the Waste Pro truck coming down the street. I ran to get my waste can and just knew I would miss them….. That’s when Anthony M. Slowed his truck(4626) and waited for me. How very kind. I am most appreciative! Thank you!

  10. I wanted to give a special shout out to Fred and Edwin the truck number is 5342 because they are very good at picking up a trash and amazing at what they do ,they’re always on time and always picking up my trash and making sure that everything is picked up and this is why I appreciate you guys so much.

  11. We were unsure of what company to use for this service, and we are very glad we went with Wastepro. Our driver Adrian Means made the experience stress free, and he was very friendly and helpful.

  12. House waste pickup and recycle pickup are good. Yard waste has been very bad. They are a day or two late. One recent week they never showed up. They have ignored yard waste placed on our development main street.

  13. Waste Pro provides residential garbage and recycling service for us and I rate them this way, not because they always hit on all cylinders, not because they are perfect, and not because there has not been some collection issues. As they …

  14. Brian Latta and Elijah Davis truck 3005
    I appreciate everything these guys do always do a clean meat job and make sure there’s no garbage laying around

  15. The driver Oscar on the truck#544553. He is a polite guy and a hard worker, he has always a big smile on his face and picks all my garbage never leave nothing on the ground

  16. Edis ReyesTruck# 1243 is always nice and speaks in the morning! He always make sure my cart is completely empty and he it puts in back in the same spot. I can tell he takes pride in his work. Thanks Edis!

  17. Ernest Stxoall truck #1238 was very responsive and helpful to my need of disposing garbage I had forgot to set out to be picked up earlier in the week… when I heard his truck I came out and he asked if I needed help … needless to say very helpful 😊 …

  18. Wastepro / Concord NC
    I had an excellent experience with Lydia today. She was very polite, knowledgeable and very patient during our conversation. The issue I was concerned about she solved the problem. Thank-you so much Lydia!.

  19. This company gives great customer service and is very punctual. I want to give a special thank you to Carolina who is a dispatch at Waste Pro, she definitely goes above and beyond with helping people.

  20. They don’t even pick up all of your trash! Not professional at all! Had called a Week ago. They usually pick up on Mondays but because of the snow they couldn’t get out so they were skipping a week. Called and a lady told me if I set …

  21. Eric and his team are always helpful kind and work incredibly hard!!!. They have such a difficult job and they do it with enthusiasm and professionalism!!! Wow!

  22. Caleb Hill truck #1022 is A Very Dedicated Worker And Employee For Waste Pro. He Goes Above And Beyond And Always Ensure That The Customer Needs Are Always Met And They Are Happy With The Service They Are Getting Highly Recomend!

  23. Rusty Johnson delivered our new trash cans the very next day as promised. Very nice gentleman, very polite and friendly. Thank you Rusty.

  24. Driver Terrell Stywall, truck number 1238 is very helpful and goes above and beyond making sure no trash is left on the street if debris falls out of cans while dumping. Way to go Mr. Stywall!

  25. The driver Steven Elder truck 5353 is very professional and friendly. I can tell he is a hard worker every time he picks up in my location he makes sure he don’t leave anything behind.

  26. I want to thank the driver John in truck #5315 for helping my mother get her cans empty not boy did he empty her trash he went out the way to bring the cans back up for her. Thanks John!!!! We love having waste pro as our service

  27. Jessie Brown has always been extremely helpful and courteous while maintaining professionalism.
    He always has a great smile and kind word and we are so thankful he is assigned to our route
    Great job, Jessie

  28. I’m the supervisor at thornberry apartments in Charlotte NC. My recycle bins are supposed to be emptied once a week on fridays. Lately however they have not been emptying some of the containers because residents have put trash instead of …

  29. Hello , My name is Inetta. I would like to add to this survey that the Driver by the name of Antwain Stafford , truck#1539 always on time and definitely has good conversations as it relates to my well being. He always smiling, helpful, …

  30. I rented a Dumpster from Waste Pro in Concord in May. The driver, Adrian Means, was very professional, friendly, and knowledgeable about the proper placement and the most efficient way to fill the dumpster. Got the most bang for my buck and came and got it promptly when I was finished with it. Thanks again Adrian and Waste-Pro!

  31. Brian Latta and Elijah Davis truck #3005 are always professional and get the job done fast and do it even after hours and on weekends. I appreciate the service they provide.

  32. This place will work you to death, trash pays but your work wont be good enough. They pick favorites, they will throw you under the bus, the benefits and 401k are terrible.

  33. Rusty Johnson was delivering replacement garbage roll outs in my neighborhood. When I explained to him that my 2 efforts to get my roll out replaced by calling Waste Pro and signing up for a replacement had been unsuccessful he promised to …

  34. Where I live this service is used to collect yard waste. They were very accommodating yesterday and were picking up when I called to them I had another container. They waited while I brought it across the front yard to dispose of. Truck …

  35. Eric and Jeston discovered my cell phone in the alley behind my home. They held onto it until I was able to call the number using a friend’s cell phone. They then quickly arranged to meet me and returned the phone. Thank you Truck 5333 for saving the day and for your professional action.

  36. Timaya Fisher #1286.. Very polite And professional always Great Me With A Smile And Asks Me If I’m Having A Good Day Or How Was My Day
    ….Need More People Like Her!

  37. Where do I start? This is the worst waste company I have ever dealt with; I am talking about BAD business ethics, poor customer service, and unprofessionalism. I do not even have enough time to list all of the BAD things about this company. …

  38. I appreciate Ernest Stywall on truck 1283. He is conscientious about his job and easy to work with. Our avenue can be difficult to navigate when cars are parked on both sides. I have lived places where under those circumstances waste …

  39. My birdfeeder was broken by accident by one of the trucks. I called to report it and spoke to Scott who asked me to send a picture and he will replace it. Thank you, Scott for your prompt attention to this. I walked out side a few days …

  40. The driver of truck 1539 is always the most courteous and goes above and beyond to keep me and my neighbors happy. We had problems before with other drivers but he makes sure our street is free of any debris that could be left behind. Thank you Antwain for all that you do!

  41. Thank you Mr.Rusty for being so kind and delivering my trash can. I was waiting and I called this morning and 30 minutes later it was delivered. Awesome customer service all the way around.

  42. Timaya Fisher Truck 1268 as very helpful and answered any questions I had.Being new to the neighborhood she told me what I was allowed to and what I wasn’t allowed to place outside.

  43. Waste Pro is amazing! Every week I know they will be here and professional. I am often taking trash out at the last minute and it’s all good. I have had the same collection person for more than a year. My nephew loves the truck and Jessie …

  44. Caleb in Truck #1022 is very professional and easy going with customers. He goes above and beyond every time he stops for a load pickup. He always leaves and values a clean and well maintained work area when processing a disposal.

  45. I cancel the service because the never get remplace a broken trash bin (I requested when I open my account). It been a month and they haven’t pick up yet I been calling and calling and they always said that today! It not true I’m so tired …

  46. Mr. Oscar from truck 0544553 is wonderful. He’s very professional and does his job great! If something falls back he goes back to pick it up and I’ve seen him take his job with pride as he picks up everybody’s garbage! He deserves a raise. …

  47. Mr. Eric Johnson, truck # 3020, was so very helpful with an overload of trash I had. He was so nice and went out of his way to accommodate me. What a pleasure to know he is on my route.

  48. Our recycling bin broke Monday afternoon. I contacted Waste Pro and by Tuesday morning, Rusty was at my house fixing it. Quick, kind, and the best service! Thank you, Rusty and thank you Waste Pro for your quick and efficient business.

  49. Jessie Brown, truck 3021, is great to work with. He is professional, communicates well with the customer, takes initiative to go the extra mile to make sure that each unit is serviced. I appreciate Jessie’s politeness and leadership in managing his Team. I never have to worry, each week Jessie gets the job done!

  50. Very professional service! The driver Adrian Means was very helpful in getting the job done, making sure everything went smoothly, and that delivery and pick up was on time. We will definitely be using this service again and will request for Adrian Means as our driver.

  51. Adrian Means (truck 5112) went over and beyond his normal responsibilities yesterday!! He was dropping off our new compactor, which might I add continued to break when it should’ve been working. As of late Waste Pro has been disappointing …

  52. Brian Latta Elijah Davis truck 3005

    Both gentlemen are always pleasant, no matter the day or weather they show up with friendly smiles & willing to work hard, something that is not seen often.

  53. The service I have received from Antwain, truck number 1539, has been exceptional. It feels good to have an individual that cares about their customers in the community and aren’t afraid to go above and beyond to ensure we are properly serviced. Thank you Antwain for all that you do!

  54. Ernest Stywall in truck number 1283 is the most professional and nicest trash guy I have ever seen. He waves every time I see him and says hello. He goes out of his way to make sure our can is not sitting in front of the driveway when he’s done and is sure to get it all no matter how we pile it.

  55. Antwain Stafford is by far one of the best driver the company have. Very respectful, helpful and funny guy. Even if he’s running behind due to breakdown, he’s in high sprits smiling and say “it’s apart of the job”. He always willing to move …

  56. I have had the privilege to meet Oscar from truck number 054-4553 and he’s is very professional and polite I am very happy with the service that I get out of him from your company. He’s one of the best so far!

  57. Very pleased with the services we receive weekly from our Waste Pro Service provider. Our driver, Chief (truck # 1459), is always polite, professional, and it shows he takes pride in what he does and the sevices he provides. I enjoy the …

  58. Service is great! My pick up driver Timaya Fisher truck 1286 is always on time and takes her time and her communication is excellent!!!

  59. Truck #1539- Antwain is the one of the best at doing his job! I use to have an issue with my can being thrown back in the middle of the road once it was dumped, but Antwain always makes sure my can is placed back correctly and out of the …

  60. I hate you Brian Latta, Elijah Davis and truck #3005 We’re excellent in helping us with everything this morning. I wish all the guys were like them. Thanks for assigning them to our neighborhood.
    have a wonderful 4th!

  61. Brian Lattia and Elija Davis on Truck Number 3005 were great. They cam and took all the trash that I wanted to remove. They were very friendly and loved their help. #TRUCK 3005

  62. I want to give a special shout out to Chief in truck 1459. He is always friendly and helpful. A true asset to your company. I walk in the morning with my dogs and I see him not miss a single trash can. There have been even mornings when …

  63. Antwain Stafford, the driver of truck #1539, does the most amazing job. His personality and overall work ethic are greatly appreciated. A great pleasure to have him around. 100% satisfaction!

  64. Company is very professional, Caleb truck #1022 has exceptional customer service and always goes above and beyond to make sure we are happy with the service. Very bright young man and a great representation of the company. Thank you all for the excellent service.

  65. Our city just switched to WastePro, and when our can broke, Vincent replied right away and had someone out to repair it within an hour…on a Friday night! Scott was super friendly and efficient in getting in repaired within minutes. Very impressed!!

  66. Absolutely LOVE Jessie. He has been on our route FOREVER and even our son can’t wait for them to come around on Fridays! Love knowing our people in our community! Thank you Waste Pro for hiring someone so caring in what they do!

  67. Timaya Fisher Truck 1286 was so helpful and had great professionalism! You can tell that she wants to do her job to the best of her ability! Thank you Timaya!

  68. I want to give a shout out to Ty and Keenan on truck 5315! I had bulk trash sitting by the road and unfortunately they couldn’t pick it up as is, because it contained exposed nails, but Keenan was kind enough to come to my door and let me …

  69. Steven elder truck number 5353 has always been Courteous and polite. He goes above and beyond for his customers. We have become like family over the years. 5⭐️ nothing less.

  70. The driver that gets our grandmother trash is always nice and professional. Her name is Timaya Fisher truck number 1286. She’s the best she’s had considering the ones before

  71. Brian Latta and Bilaaja Davis truck 3005 great with our Grandson, explained how the truck works, they are always professional and cordial, do a great job, very nice meeting them today! Thank you guys!!! Made a little boys day…

  72. Amazing service! My pick-up driver is Anthony M. and drives truck 4626 and not only is he on time and attentive, but he also takes the time to make sure that I feel valued. Most other drivers from other companies I’ve had experience with …

  73. Francis Yancy and Keenan Reid on truck 3007 were very helpful and went beyond the call of service to pick up an item of furniture for us. Thank you both for your great service.

  74. Jessie Brown from truck #3021 is amazing! Jessie works hard and is very friendly. He even took a minute today and stopped by our sons Lemonade Fundraiser stand to help the local baseball team get to Cooperstown. We really appreciate his hard work.

  75. Brian and Elijah on truck 3005 are incredibly kind. If my 4 year old boys are around they always take a moment to say hello and invite them to watch the truck work and also talk to them about safety. We’re glad they’ve been on our route for a good time now!

  76. Brian & David truck 3005. These men are always so kind to my 2 year old, he talks about them all week. They are very personable and kind, when they don’t need to be- their work is always appreciated

  77. I want to let you know that Chief truck number 1459 is the best trash man. He is always on time, leaves the trash container in a proper manner, and waves and smiles. Very personable. Could not get this on the proper site for his review.

  78. The gentleman on the truck are wonderful. They did their job efficiently and neatly. They are extremely polite and were very friendly to my son who loves garbage trucks. I would be happy to have truck 3021 with Jessie and Keenan as our regular pick up weekly.

  79. Jessie Brown (truck #3021) is one of the nicest, most helpful people I’ve ever had the pleasure of knowing. There isn’t a week that goes by that he doesn’t get out of his truck and go the extra mile to make sure everthing is going well with …

  80. Driver of truck 533006, Steven, and his partner are very conscientious. They are very careful when emptying bags and clean up any spills before leaving. If I’m outside, Stephen always greets me with a big smile and a friendly wave. We need way more folks like these!

  81. Jessie Brown with truck #3021 is a pleasure to have service our community. He has a great smile and an hello anytime we see him on the job. The crew is professional, courteous, and gets a tough job regularly. Thank You Jesse and crew good job.

  82. I am going to brag about Ty and Justin, on truck #3006, they did an amazing job and getting all of the debris and junk I had out side on the front lawn. We have been doing some house work and getting ride of old things that can no longer be …

  83. Our driver Anthony M. on truck 4626 is always so nice & caring. He called in a curb pickup for me last Friday. He shows a lot of pride & professionalism in his route each week. He is a careful driver also. I commend him for a job well done.

  84. Elijah Davis truck #3005, was excellent picking up the garage disposals in my yard. He was very courteous, polite and had a great friendly personality. He did an excellent job. They were were communicable, explaining what can and cannot be removed. Great people.

  85. My driver Timaya truck #1243 is very professional she makes sure she is on time to pick up my trash also she make sure my bin is placed neatly on the curb i definitely think y’all she give this girl a raise keep up the great work!!!!! You rock

  86. Yes Ernest Stywall truck number 1283 is a awesome and very professional driver for waste pro. Ernest go out and above for his customers on his route. I give him more than 5 stars for his hard work.

  87. Timaya Fisher Truck 1286 was the best! She was very professional and curtesy. I would recommend her for the job every time. She fast and punctual and far with the prices! I would definitely recommend this company and don’t forget to ask for Timaya!!!

  88. Truck driver Timaya Fisher #1286

    Don’t ever bother sending out anyone else. The company is great… but this is the best person that I have worked with by far. Go Timaya!!

  89. Timaya Fisher truck # 1286 has excellent service! Extremely professional and friendly. Truly will brighten your day! I would definitely recommend this service especially with such great employees. Timaya is a great example of what great customer service is! Thanks waste pro!!

  90. Timaya Fisher Truck# 1286 Is Amazing… she’s always polite and smiling… sometimes all we need to make our day better is a small gestures and I would like to say I really appreciate her… Keep Up The Good Work Ms. Fisher

  91. Timaya Fisher truck #1286. Is a great driver. She was very polite and has a good ear for music. When she comes through you can tell she enjoys her job.

  92. Truck driver Timaya fisher truck 1286 is such a sweet individual. You can tell she really cares about her job. She is always in good spirits. Great job hiring her

  93. Timaya Fisher truck number 1286 is an excellent and professional person, I love her personality and service. Always happy to help, I would love to keep her on our route. Thanks for providing great service.

  94. Timaya Fisher truck #1286 is always so nice. She displays professionalism on her route and is a very careful and experienced driver. Such a great addition to our area. Job well done!!

  95. Hello the driver Timaya Fisher of truck #1286 has been doing an amazing job. She’s a great driver and has never caused a mess while completing her job. She is careful, attentive and observant of her surroundings while driving which is very important.

  96. Our truck driver Timaya Fisher truck number 1286 is very professional and outgoing. She is very friendly and does a great job. Always on time and never had any issues with her. A1 customer service 💯 …

  97. This company is very professional. I had the pleasure with getting serviced truck 1286. She was very polite and got the job done pretty quick. She even was a tad early and worked around my puppy who kept getting in the way. Thank you to the young woman I believe her name was Ms.Fisher. I will be recommending your services.

  98. Truck 3021 ,Jessie Brown. Wow,him and his crew go above and beyond. New to the neighborhood and what an ease they have made it helping remove debris from the lawn. Have not made it easy on my end some weeks (all the debris)but both show up …

  99. If I could give them zero stars I would. Avoid this company like the plague. We have been with this company for over a year now. However, our trash is NEVER picked up on time. Trash day is Tuesday, but our trash is picked up Thursday or …

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