If you’re searching for a waste management company that cares not only about keeping local neighborhoods clean but the global environment as well, look no further than Waste Resources. Located in Gardena, CA, this team strives to provide eco-friendly services to meet your needs, those of your neighborhood, and those of the planet. Residential and commercial clients alike trust this waste management company for timely trash pickup services. With an in-depth understanding of the neighborhoods they serve, these professionals offer personalized service to meet your specific needs. They’re also committed to recycling wherever possible; using eco-friendly, low-emission vehicles; and developing conversion technologies. Customers can turn to them for roll-off containers and compactor services to get rid of materials from construction, demolition, or remodeling projects. Do your part to reduce your carbon footprint while getting the waste management services you need by working with Waste Resources.
850 E 111th Pl, Los Angeles, CA 90059
(Translated by Google) They don’t have a safe line to walk
(Original) …
Stay away. Horrible service.
Terrible service!
Good
My many experiences with Waste Resources of Gardena have been nightmarish … I’ve literally never been able to reach them by phone, and instead have found myself having to drive to their office they have on Avalon Blvd in order to get …
Can never get through to anyone on the phone.
Our City of Carson has changed to Waste Resources from Waste Management. It is so difficult to contact them. All I need is to schedule a bulk pick-up but the customer service phone numbers are always busy. I sent them an e-mail but no …
How did they get to win their contract with the City ? Smell something fissy !!!! Hmmm.
Glendale has recently switched to Waste Resources. The cost of monthly has increase by 3.4x for the what appears to be the same service or less. You would think with the increase in cost you would find a benefit somewhere like their call …
Been trying to get a green waste bin for 2 years since someone stole ours. It’s annoying that they need a police report in order to send a replacement .We can’t use our backdoor since the side yard is a forest collecting tons of creepy …
THEY NEVER EVER PICK UP THE PHONE GOOD LUCK
We love that they have bulk pick up every quarter in lieu of semi-annually.
This company is terrible. I dont know how they got the contract for the City of Carson. They skip my house at least once a month. Im begining to think the trash truck operator is racist. I literally watched him from the home security …
Marisa was rude. informed me she would NOT help me get info on my account and then hung up on me. unprofessional.
My daughter order new service with escrow paperwork, they started service at my address next door and we don’t share the same last name. She then order new cans and a large pick up. The driver who was speeding up and down the street pulled …
Phone system is terrible, have been trying to schedule a bulky item pick up keep getting disconnected
The only reasons why I am giving 5 stars is because of one extremely hardworking individual. Prior to this person assisting me with scheduling a pickup, it was one excuse after the other. Perla has excellent customer service skills and was …
Very bad service, the lady on the phone tried to hurry me off the phone because she had to answer the other line, I just needed them to bring me a trash bin which I don’t know what had happened when they picked up my trash, I was told to file a police report for a stolen trash can, then they will be able to send a new one…smfh
THIS COMPANY HAS ALREADY LEFT A BAD TASTE IN ANY ATTEMPT TO CONTACT EITHER BY TELEPHONE, E-MAIL; AND SHOWING UP AT THEIR
GARDENA RECLAIM CENTER. NOT EVEN THERE RECEPTIONIST AT THE RE-CLAIM CENTER HAS PROMPTED A RESPONSE. JUS ANOTHER CITY OF CARSON PAY TO PLAY SCAM.
Worst service ever. Trying to transfer service from one house to the other and it’s costing me an arm and a leg.
They are loud rude cave people that sound like terrible construction and move reckless like the cartoon Tasmanian devil. Bottom line is this company hires terrible people or just don’t teach best practices. They act like the mafia, truth is that they are just loud arrogant bums. Terrible company
If I had any other choice I would never use them again but I am forced to since Gardena doesn’t allow us to use anybody else. These people are beyond rude and unorganized.
Just called for my mom ask an important question in regards to a bill and i was on hold for 30 min. before someone picked up than SHE put me on hold for ANOTHER 30 min. after asking several questions than when finally picked up the line, …
They are trying there best to be better and soon will be. I’m glad they work hard for all the effort they put into the company!!
Called numerous times this morning and every time the office answered they’d put me on hold and eventually hang up! So RUDE! 🤬 …
Genesis was very helpful and courteous, I have always had a great experience when calling Waste Resources. Thanks guys , in helping me spring clean!
Today I was sitting on porch.. A trucked parked in front of my recycling can.. Worker pulled up looked at it and completely skipped it .. I tried to tell him I would scoot it over it needed.. He looked at me and then moved forward.. I …
Recently service has dropped. This week recycle truck forgot to empty my bin. Called in and was told they will have it picked up next day. Still full. A week prior trash truck knocked over my recycle bin leaving trash spilled on the street.
They claim to pick up 5 large items but only had 3 items and some small loose items, they picked up the 3 items but not the small loose items ex. kid strollers. I asked them if they were put into the trash bin would it get picked up and I …
This trash removal company is not meeting the expectations of our community. This will be addressed! We will not allow this to continue!!!
How are they allowed to do business? what kind of scam is this? This city is corrupt beyond belief. For 2 weeks now I’ve been trying to fill out an application to these *$&% can drop a Trash bin for my business since Im doing major …
I have NEVER seeing a company this bad! Worse customer services EVER! I do not understand how the city of Gardena could pick this company as the ONLY option to provide services. I wish I had other options for trash services so I would NEVER have to contact this EVER again.
Our city has decided to change to this company from Waste Management. It is so difficult to contact anyone from WASTE RESOURCES. I am trying to get a bulky trash pick-up scheduled but customer service is the worse. …
I have been waiting for extra can that I am paying for…for 3 months. Everytime time I call they say I will get it next week just to get me off of the phone. Very bad management.
Bad company ,never pick up for customer service, I want to switch company, its being three weeks now since I’m waiting for my trash bins to be replaced and to a recycling bins.
I give them 0 starts( forced to choose 1 start to be able to post my review), they service one of our properties located in Lynwood and their service is horrible they charge us a pull out service, yet they do not return the 3 yard container inside property. I have called twice this week Just to get some one to listen and still nothing.
This Trash company is a joke only been on the Job for Month(And already screwing up). Been calling Customer service for 4 days to have some one come out to pick up the trash can, that drive didn’t empty at my house so far no lucky, so i …
Unresponsive. Unprofessional. Unreliable. Can’t even get a hold of them to confirm a curb-side pickup without dealing with something else. Last week, I followed up for a trash pickup that I scheduled for the week prior, and they said they …
My pick up was on Wednesday no one showed up so I called Thursday and they said that someone will be out today no show show so I called back and they said that someone will be out there Friday still no show so I called them back and they …
My community has a new contract with this company. I had an issue with my trash bends,but I contacted waste resources an spoke with supervisor China who resolved my problem within the hour. This company delivered great customer service..
Constant struggle with this company. Unprofessional, etc.. unfortunately city is the one that assigned to the property and we as a customers can’t do nothing!! Stuck with a bully.
This company deserves to lose their contract. Poor customer service, if you can get them to answer the phone.
Worst service. They skipped a pick up. Why this city abuses our business to transfer this horrible company? Regardless of our opinion?
I started by trying to email…their server is not available how convenient and now been trying to get ahold of someone to answer the phone…good luck! Even the operator is not available it seems everyone is attending a customer…not good at all!!!
Somebody do something about this unreliable service of the waste management for the trash collection services in the City of Gardena for heaven sake, Awful customer service and awful phone system that it’s voice message is full and you …
terrible phone service! Their website for payments “not working”. Didn’t even give a timeline as to when they would have it working. What kind of service do they run here.
The worst service do not trust this company at all. They throw the garbage out of the container.
They always missed a pick up the trash!!!
Lynwood needs to cancel their contract with this company. They are good at raising prices and collecting their revenue, but when it comes to customer service and resolving issues, they could care less. I’ll be submitting a complaint to my city.
They have the worst phone customer service I ever dealt with. If you call at 4:30 they keep you waiting till five and then hang up on you.
I have read the recent reviews and I must say their customer service has improved within the last 2 years. I have called them a few times for “bulky item” pickup and they have been pleasant to speak with and always seem willing to assist.
I scheduled a bulky pick up for 4 items for Thursday. I called the office that day at 4 pm on the dot and I informed customer service they haven’t pick up the items. I was then told that they have until 6 pm to pick up. They did not pick …
Horrible customer service. They missed a pick up of trash and I spoke to at least 3 people from the company. They said they would come the next day before 6pm. No one ever showed up.
This is the second time they don’t pick up our recycle, made at least 5 calls and we were told they were sending someone right away and nothing. No one ever came… worst service ever!!
They have one of the worst service! I have been having a on going issue with their trash pick up team that they leave our trash bin blocking the property driveway. I have called to their office to file complaints but they keep on doing it and it’s very frustrating.
Worst costumer service, keep charging you for the trash they don’t take out and ask for extra fee to come again.
Do not work with them.