Most expensive pond water I’ve ever had to pay for and at times, higher than my electric bill. I find it hard to believe I’ve use the exact same amount of water in the exact same month as I did 8 years ago and when told “they read my meter every month” the security cameras say otherwise.
The sewer pump installation was never completed at our house, yet they billed us for 24+ months of sewer service. When confronted about this they displaced the blame. IT IS THEIR FAULT, BECAUSE THEY DROPPED THE BALL. …
I’m not sure who is in charge of the bills but they are crooks. They are charging what they want adding more to my water bill and I didn’t realize it until I moved and had my service disconnected. Because my last bill was sm smaller than …
My grandma survived the holocaust in Poland and said this company was the worst experience of her life. We will be back to fix that they say, 5 years later after ignoring calls and messages they show back up to dig and destroy more and say we will be back to fix that
Every time I call in to pay my bill it is a fight with them, They put me to the automated system even if I say not to, they say no one has the time to do the transaction. It takes me wanting to speak with a supervisor, then they sigh and say let me get your info. Just do your job the first time and it wouldn’t be a issue.
I have had a problem with my grinder pump a couple of times. The alarm has always went off after normal business hours. They have answered my calls every single time, including tonight at 10:15 PM. Very courteous and they always fix the issue promptly. Was told they would be here first thing in the morning. (Sunday).
A call was placed yesterday about the leak on our road. (Saturday, July 3rd) Feller came out and looked but didn’t fix it. Today, July 4th we have a river…same feller comes back out. Said he didn’t fix it yesterday because it wasn’t that …
my water has been cutoff for 2days prior to me paying my water bill, wouldn’t answer any of my calls until today, friday Oct.7th 2022, only said “I should have called sooner”, completely useless water department employees
Kudos to the maintenance team. I had a major issues with my Grinder pump and raw sewage . The team including guys called in from home worked a solid 6 hours that night to get everything fixed. …
Most expensive pond water I’ve ever had to pay for and at times, higher than my electric bill. I find it hard to believe I’ve use the exact same amount of water in the exact same month as I did 8 years ago and when told “they read my meter every month” the security cameras say otherwise.
The sewer pump installation was never completed at our house, yet they billed us for 24+ months of sewer service. When confronted about this they displaced the blame. IT IS THEIR FAULT, BECAUSE THEY DROPPED THE BALL. …
I’m not sure who is in charge of the bills but they are crooks. They are charging what they want adding more to my water bill and I didn’t realize it until I moved and had my service disconnected. Because my last bill was sm smaller than …
My grandma survived the holocaust in Poland and said this company was the worst experience of her life. We will be back to fix that they say, 5 years later after ignoring calls and messages they show back up to dig and destroy more and say we will be back to fix that
Every time I call in to pay my bill it is a fight with them, They put me to the automated system even if I say not to, they say no one has the time to do the transaction. It takes me wanting to speak with a supervisor, then they sigh and say let me get your info. Just do your job the first time and it wouldn’t be a issue.
I have had a problem with my grinder pump a couple of times. The alarm has always went off after normal business hours. They have answered my calls every single time, including tonight at 10:15 PM. Very courteous and they always fix the issue promptly. Was told they would be here first thing in the morning. (Sunday).
A call was placed yesterday about the leak on our road. (Saturday, July 3rd) Feller came out and looked but didn’t fix it. Today, July 4th we have a river…same feller comes back out. Said he didn’t fix it yesterday because it wasn’t that …
I see so many bad reveiws they must not have spoken with Patty!
Thank you for taking the time to help and having a great attitude.
my water has been cutoff for 2days prior to me paying my water bill, wouldn’t answer any of my calls until today, friday Oct.7th 2022, only said “I should have called sooner”, completely useless water department employees
Kudos to the maintenance team. I had a major issues with my Grinder pump and raw sewage . The team including guys called in from home worked a solid 6 hours that night to get everything fixed. …