Water Works installed my system and has maintained it. It was an effortless installation and the system has operated without any failures since installed.
Jessica at the site was very rude. Technician is not competent and messed up my RPZ and tried to cover it. told me one story and told his boss another. Very unethical
Called to schedule a service call because they would not sell me the parts I needed to repair it myself. I told them what materials they would need to have to make the repairs. Service tech came out to perform the repairs and complained …
They have been awesome to work with over the last 3 years. They stand by their product and service agreements. I couldn’t ask for anything more in a company!
My grandpa and I had a system installed for 2 houses last month, and was very satisfied, Just came to do a winterization and was very accommodating. Nice and polite people
I had them come out to service my system that someone else installed, guy came out fixed everything I needed and i am happy with the outcome. THANKS GUYS !!!
We have enjoyed our sprinkler system from the installation to the Spring and Fall maintenance service we have with them under annual contract. About fifteen years ago Water Works installed our sprinkler system. Initially the Homeowner …
We had the opportunity to deal with this great group of people. From the first phone call thru the finished product we were treated with respect and received professional and knowledgeable work.
Great experience from beginning to end. Service representatives were punctual, knowledgable, and went above and beyond the call of duty. Office staff was extremely friendly and helpful as well!
I just purchased my 2020 service contract and recieved a free tune up!! Thank you Water Works! I look forward to another great year of service from you guys. Keep up the great work!
I had a sprinkler installed in april. I have called a couple of times with questions and someone always answers my questions and the ladies are always friendly. I would recommended water works to family and friends as its always a great experience.
Loved it! Water Works Inc. is wonderful! They were prompt and then walked me though my system when all done. If I could give them 20 stars I would! Thanks again.
I spent a lot time and went through 6 companies to provide estimations of my Sprinkler System installation project.
I hired WaterWorks and now can honestly and truthfully thank fortune for this …
***The WORST SERVICE AND PROFESSIONALISM for annual maintenance. DO NOT HIRE!!!!!!!!
We hired Water Works out of Johnsburg to start up our sprinkler system. They …
great people to do business with, honest and do quality work.
If you are looking for a sprinkler system you owe it to yourself to give Water Works a call. …
Had this company since 2006. They installed and have maintained the system since. Wonderful company. The girls in the office are so sweet my wife says. Would recommend .
They installed my sprinkler system years ago and I have them mantain it. The girls in the office are always nice and a big help. They did a great job installing and keeping it running great!
Waterworks was extremely helpful installing the lighting around my house and below my trees after my husband tried it himself. Still extremely happy with the outcome and the same customer service I received years ago when they installed our sprinkler system.
just signed for another service contract. i have been using them for 4 going on five years now.
very reasonable, price is great and very good at what they do i will rate them five stars and look forward to seeing them this upcoming season ….
The staff at Waterworks is exceptional. I’ve worked with both office staff and installers. They are the best. BTW, originally I contacted a different company to install my irrigation system. Thousands more.
The water works crew is just great. Been giving them my business since 2001 when they installed my sprinklers. So that in its self says it all! Great work guys
would rate less if I could. To make a long story short. Did not show for appointment. No call to explain the no show. When called to question why they did not show the manager/owner hung up on me. Never been this unhappy with a company before.
Water Works of Richmond IL has provided Pay-It-Forward House, NFP, in Sycamore, IL with the best lawn sprinkler system we could ever need. Their installation and maintenance services have been incredibly professional and reliable. We are very grateful for their thorough and exemplary services.
They sold us nonworking snow removal equipment under the impression that it was in good working order. We found out it was totaled within an hour of using it. We tried contacting them multiple times and never got a response.
I am highly satisfied with the work that Water Works has performed at my home during the installation of my underground sprinkler system in 2016! They also gave me a FREE fertiflow tank that got rid of all the mosquitos in my yard! I will be recommending them in the future for sure, thanks Water Works!
I had an issue with standing water and soggy soil around a few sprinkler heads a few months after the installation. They replaced the heads with a different type of head at no cost and this has resolved the issue. …
Just scheduled my start appointment. The woman in the office are pleasant as usual. They also informed me about the winter special for the ferti-works was $400.00 right now. (I was inquiring about it last year, but never had the time to have it done) I am having it installed when they start the system this year.
Roger and his crew at Water Works has been servicing my sprinkler systems since it was installed over 20 years ago. I wouldn’t trust anyone else with the system. His team knows what they are doing with the pond pump system I have. …
Water Works was able to come to our house in a timely manner and add a sprinkler head where we needed it. They were on time and knowledgeable about their product. Recommend their service for your irrigation needs.
Waterworks installed our irrigation system. They responded quickly to all of our questions, they’ve been reliable, they had the best prices we could find and they did an overall excellent job.
We’ve had an excellent experience with Water Works. The installation was done on time, the friendly crew who installed it did it wel and efficiently, and are willing to return to answer some how-to questions and do some adjustments.
Let me start off by saying if I could give Water Works more than just 5 stars, I would!
My installation was professional, communicatIn was timely and informative. …
The house we purchased had a sprinkler systems installed by Water Works. I have maintained the contract with them as I have always had a positive experience when dealing with them on the phone and also during the turn up and shutdown of the …
The Water Works team is consistently provided a superb level of service in installing and maintaining the irrigation system that they installed at our residence. The system is worked wonderfully over the past 7 years. I count on their …
I had water works install our sprinkling system in 2010 and I’ve used them every year since then. They are professional and very efficient with their services. Any time I have a concern they are there to help. I’m very happy with their service and highly recommend them. So worth it and my lawn is beautiful.
I had a wonderful experience with this company. To start, I got a few bids on having my yard done and I have to say that Steve is a great guy to work with, full of knowledge and got right to designing the system I wanted instead of what he …
The son of the owner is difficult. He refused to fix a root problem interfering with our sprinkler head. We suffered through it. We had to ask
you out again for $100 after our landscaping guys got rid of the root. Same son …
My wife and I recently had them install a new sprinkler system at our home in Del Webb Sun City. The salesman Steve was excellent. The office was equally professional. The owner, Roger, actually saved me over $600.00 not having a …
Waterworks did an outstanding job installing my irrigation system. Not only was their price the lowest out of 3 companies, but their installers were extremely fast, professional, and courteous. I received updates / calls from the office …
Water Works installed my irrigation system, provided an overview of how the wireless controller works and demonstrated how to adjust the sprinkler heads. The system has operated flawlessly. Recently I discovered that the plastic container …
The system is constantly in a state of disrepair. There is always at least one sprinkler head pointed in the wrong direction. The timer is currently not working and the system runs constantly. It never shuts off even when the rain shutoff …
We installed a irrigation system and landscape lighting. The crew was on time, very professional, they went over all procedures of operation manually and how to use the app. I would highly recommend their service to others.
Very knowledgeable and attentive service crew. Opening the sprinkler system for the 3rd year~~ this company’s sprinkler system is the best!! Works great… haven’t had ANY problems with the system. It is easy to use, waters the lawn & …
The professionalism in is lacking in this company. Only way to get management response was after we wrote a review! This morning the manager who told us he doesn’t listen to his customers but only his service men called my husband stating …
Water Works shut my sprinkler system down this past Friday and it is the last time we will ever deal with Water Works. They installed our system some years ago and each year we’d have issues with their service, both dealing with their …
The service men sent to our house for fertilizer kit installation plus adjusting some sprinklers, acknowledged they should have put more sprinklers to ensure full coverage only to change what he said few minutes later after he messed up the …
AVOID this scamming and unprofessional company! As a new homeowner with an irrigation system that Water Works installed for the previous owners, I contacted them and paid for their service contract ($400) over the phone. Big mistake, since …
Amazing experience from the office personnel to the guys who installed the system. Everyone was awesome and extremely knowledgeable. No mess was left behind they cleaned up very well. The system works great! If your thinking about having a system installed these are your guys to call!
I had a great experience with Water Works from beginning to end. Service technicians did an exceptional job ensuring my system was running properly even going the extra mile to ensure I was happy. The office staff was knowledgeable and very kind as well! Overall, I would HIGHLY recommend Water Works to everyone!
resolved issues with Roger
Resolved issues through Shane.
Going 7 years strong!
Very efficient and service is always on time and accurate!
Great customer service and support, job is done in a timely matter.
Great team, great prices, and astounding work. Keep it up!
Not reputable. Workmanship bad and more interested in charging than fixing.
Just had a service call, the bad head was covered under warrenty with no issues
I’ve used their website for a quote, no response. Also tried calling twice, no response.
Company initially had a negative review but did a nice job reaching out to remedy the situation.
Love my system! Price was great. Couldnt have asked for better.
they do not communicate within there company. different answers from different people
I am customer for over 10 years, always on time, perfect job. System work like a new…
Horrible customer service! Impossible to schedule appointment for repairs ,people are rude and inflexible. Highly recommend going somewhere else
These guys are a joke. Before they do the work make sure you pay your rent….made all that money and screw the guy who helped you get up
Thank you Nicole for all your help!!
Water Works installed my system and has maintained it. It was an effortless installation and the system has operated without any failures since installed.
My install went Wonderful, from the guys who installed it to the ladies in the office. Thank you so much for the great job you guys did!!!
Jessica at the site was very rude. Technician is not competent and messed up my RPZ and tried to cover it. told me one story and told his boss another. Very unethical
Called to schedule a service call because they would not sell me the parts I needed to repair it myself. I told them what materials they would need to have to make the repairs. Service tech came out to perform the repairs and complained …
They have been awesome to work with over the last 3 years. They stand by their product and service agreements. I couldn’t ask for anything more in a company!
My grandpa and I had a system installed for 2 houses last month, and was very satisfied, Just came to do a winterization and was very accommodating. Nice and polite people
I had them come out to service my system that someone else installed, guy came out fixed everything I needed and i am happy with the outcome. THANKS GUYS !!!
We have enjoyed our sprinkler system from the installation to the Spring and Fall maintenance service we have with them under annual contract. About fifteen years ago Water Works installed our sprinkler system. Initially the Homeowner …
They have done nothing but a great job – appreciate their service, responsiveness, and professionalism. Recommend them to anyone.
We had the opportunity to deal with this great group of people. From the first phone call thru the finished product we were treated with respect and received professional and knowledgeable work.
Great experience from beginning to end. Service representatives were punctual, knowledgable, and went above and beyond the call of duty. Office staff was extremely friendly and helpful as well!
I just purchased my 2020 service contract and recieved a free tune up!! Thank you Water Works! I look forward to another great year of service from you guys. Keep up the great work!
They came to do runway lighting for my driveway and sidewalk. Fast, courteous service, competitive pricing. Lights are beautiful! Will recommend.
I had a sprinkler installed in april. I have called a couple of times with questions and someone always answers my questions and the ladies are always friendly. I would recommended water works to family and friends as its always a great experience.
Looking forward to a new season – Water Works has always been dependable and knowledgeable and customer service is above the rest.
Loved it! Water Works Inc. is wonderful! They were prompt and then walked me though my system when all done. If I could give them 20 stars I would! Thanks again.
I spent a lot time and went through 6 companies to provide estimations of my Sprinkler System installation project.
I hired WaterWorks and now can honestly and truthfully thank fortune for this …
Fantastic from top to bottom ! I was impressed with everyone I dealt with there-would highly recommend to anyone interested in a irrigation system
***The WORST SERVICE AND PROFESSIONALISM for annual maintenance. DO NOT HIRE!!!!!!!!
We hired Water Works out of Johnsburg to start up our sprinkler system. They …
great people to do business with, honest and do quality work.
If you are looking for a sprinkler system you owe it to yourself to give Water Works a call. …
Had this company since 2006. They installed and have maintained the system since. Wonderful company. The girls in the office are so sweet my wife says. Would recommend .
They installed my sprinkler system years ago and I have them mantain it. The girls in the office are always nice and a big help. They did a great job installing and keeping it running great!
Waterworks was extremely helpful installing the lighting around my house and below my trees after my husband tried it himself. Still extremely happy with the outcome and the same customer service I received years ago when they installed our sprinkler system.
just signed for another service contract. i have been using them for 4 going on five years now.
very reasonable, price is great and very good at what they do i will rate them five stars and look forward to seeing them this upcoming season ….
The staff at Waterworks is exceptional. I’ve worked with both office staff and installers. They are the best. BTW, originally I contacted a different company to install my irrigation system. Thousands more.
The water works crew is just great. Been giving them my business since 2001 when they installed my sprinklers. So that in its self says it all! Great work guys
would rate less if I could. To make a long story short. Did not show for appointment. No call to explain the no show. When called to question why they did not show the manager/owner hung up on me. Never been this unhappy with a company before.
They installed the systems for us and we regret it from day one onward…
1. They installed the heads in the parkway so far apart that there is no overlap …
Water Works of Richmond IL has provided Pay-It-Forward House, NFP, in Sycamore, IL with the best lawn sprinkler system we could ever need. Their installation and maintenance services have been incredibly professional and reliable. We are very grateful for their thorough and exemplary services.
They sold us nonworking snow removal equipment under the impression that it was in good working order. We found out it was totaled within an hour of using it. We tried contacting them multiple times and never got a response.
I am highly satisfied with the work that Water Works has performed at my home during the installation of my underground sprinkler system in 2016! They also gave me a FREE fertiflow tank that got rid of all the mosquitos in my yard! I will be recommending them in the future for sure, thanks Water Works!
I had an issue with standing water and soggy soil around a few sprinkler heads a few months after the installation. They replaced the heads with a different type of head at no cost and this has resolved the issue. …
Just scheduled my start appointment. The woman in the office are pleasant as usual. They also informed me about the winter special for the ferti-works was $400.00 right now. (I was inquiring about it last year, but never had the time to have it done) I am having it installed when they start the system this year.
Very professional and thorough. On time scheduling and excellent coordination among staff. We made the right choice in selecting Waterworks.
Water Works has been maintain our irrigation system for years. They are a great company, highly recommend!
Roger and his crew at Water Works has been servicing my sprinkler systems since it was installed over 20 years ago. I wouldn’t trust anyone else with the system. His team knows what they are doing with the pond pump system I have. …
Water Works was able to come to our house in a timely manner and add a sprinkler head where we needed it. They were on time and knowledgeable about their product. Recommend their service for your irrigation needs.
They where very professional and on time.
Everything works perfectly. Thank you Water Works!
Waterworks installed our irrigation system. They responded quickly to all of our questions, they’ve been reliable, they had the best prices we could find and they did an overall excellent job.
We’ve had an excellent experience with Water Works. The installation was done on time, the friendly crew who installed it did it wel and efficiently, and are willing to return to answer some how-to questions and do some adjustments.
Let me start off by saying if I could give Water Works more than just 5 stars, I would!
My installation was professional, communicatIn was timely and informative. …
The house we purchased had a sprinkler systems installed by Water Works. I have maintained the contract with them as I have always had a positive experience when dealing with them on the phone and also during the turn up and shutdown of the …
The Water Works team is consistently provided a superb level of service in installing and maintaining the irrigation system that they installed at our residence. The system is worked wonderfully over the past 7 years. I count on their …
I had water works install our sprinkling system in 2010 and I’ve used them every year since then. They are professional and very efficient with their services. Any time I have a concern they are there to help. I’m very happy with their service and highly recommend them. So worth it and my lawn is beautiful.
I had a wonderful experience with this company. To start, I got a few bids on having my yard done and I have to say that Steve is a great guy to work with, full of knowledge and got right to designing the system I wanted instead of what he …
The son of the owner is difficult. He refused to fix a root problem interfering with our sprinkler head. We suffered through it. We had to ask
you out again for $100 after our landscaping guys got rid of the root. Same son …
My wife and I recently had them install a new sprinkler system at our home in Del Webb Sun City. The salesman Steve was excellent. The office was equally professional. The owner, Roger, actually saved me over $600.00 not having a …
Waterworks did an outstanding job installing my irrigation system. Not only was their price the lowest out of 3 companies, but their installers were extremely fast, professional, and courteous. I received updates / calls from the office …
Water Works installed my irrigation system, provided an overview of how the wireless controller works and demonstrated how to adjust the sprinkler heads. The system has operated flawlessly. Recently I discovered that the plastic container …
The system is constantly in a state of disrepair. There is always at least one sprinkler head pointed in the wrong direction. The timer is currently not working and the system runs constantly. It never shuts off even when the rain shutoff …
We installed a irrigation system and landscape lighting. The crew was on time, very professional, they went over all procedures of operation manually and how to use the app. I would highly recommend their service to others.
Water Works started my system up for the season and they were amazing! The customer service was great, I highly recommend them!!
The installation and service of my irrigation system has been seamless. I have recommended their services to friends and family. …
Very knowledgeable and attentive service crew. Opening the sprinkler system for the 3rd year~~ this company’s sprinkler system is the best!! Works great… haven’t had ANY problems with the system. It is easy to use, waters the lawn & …
The professionalism in is lacking in this company. Only way to get management response was after we wrote a review! This morning the manager who told us he doesn’t listen to his customers but only his service men called my husband stating …
Water Works shut my sprinkler system down this past Friday and it is the last time we will ever deal with Water Works. They installed our system some years ago and each year we’d have issues with their service, both dealing with their …
The service men sent to our house for fertilizer kit installation plus adjusting some sprinklers, acknowledged they should have put more sprinklers to ensure full coverage only to change what he said few minutes later after he messed up the …
AVOID this scamming and unprofessional company! As a new homeowner with an irrigation system that Water Works installed for the previous owners, I contacted them and paid for their service contract ($400) over the phone. Big mistake, since …
Amazing experience from the office personnel to the guys who installed the system. Everyone was awesome and extremely knowledgeable. No mess was left behind they cleaned up very well. The system works great! If your thinking about having a system installed these are your guys to call!
I had a great experience with Water Works from beginning to end. Service technicians did an exceptional job ensuring my system was running properly even going the extra mile to ensure I was happy. The office staff was knowledgeable and very kind as well! Overall, I would HIGHLY recommend Water Works to everyone!