This is a fake company ran by cross creek apartments on noe-bixby in Columbus Ohio. They have not put separate meters in apartments so to get around paying for the water bill they handwrite in your lease you pay water. After doing that they …
The technicians record low readings followed by gigantic ones-I do not believe they are real reads even though I have being told they are. The costumer service is even worst-does not answer to the complains, in-staid tries to cover obvious …
This place is terrible. I have not lived at my old address for three years now, but they still randomly send bills and take money out of my account for a service of have cancelled. They don’t deserve a star rating at all.
This is an unregulated water company, meaning they charge you what they want. They purchase water from the City of Cleveland and over charge you for it. The current rate for water is $8.07 per 1,000 gallons and sewer is $10.68 per 1,000 …
If you can avoid please do so! I was charged the first month 35$ and I did not even live in the property until the second month. When I called and ask why the bill was so high even though I did not live in the property they told me that …
I had an overage in 2018 and they worked with me to fix it. I also had a water leak I didn’t discover until too late and my bill was higher, BUT they were kind and got back to me, explaining it was a one-time thing. I’m appreciative of Ron …
If I could give them less stars I would. They are an unethical company. You will be overcharged for sewer usage with every bill. It won’t matter if you water your lawn or not. They will triple the cost of your billing. If you buy a home ask …
they do not provide auto pay . They charge late fees and convenience fees to pay by credit card or bank transfer . I am out of town and I still being charged
Called them to see if they would calibrate and or repair any of our water meters that aren’t reading properly and the lady who answered the phone stated they won’t do anything unless they had all of the services. Business like this wants your business without earning it. Stay away.
You will be massively overcharged for water and sewer if your community uses this “company”. My bill went from 19 dollars to magically 154 dollars in one month
My apartment complex uses this water company. Aside from the cubic square feet of my apartment magically increasing over the month and my bill being higher despite being out of town, the water is HARD. It stained my tub and shower with ugly …
Ok
Great staff very helpful
Expensive insane rates and the fee for paying on line is absurd.
When your water and sewage bill rivals your electric bill during the summer, you know something scummy is going on.
This isn’t a real water company they make their own bill and rules
I had $500 bill with in one month when I didn’t use water that much.
They charge 3 dollars to pay your water bill… even the electric company is free…..water bill is high no matter what makes you think????
This is a fake company ran by cross creek apartments on noe-bixby in Columbus Ohio. They have not put separate meters in apartments so to get around paying for the water bill they handwrite in your lease you pay water. After doing that they …
The technicians record low readings followed by gigantic ones-I do not believe they are real reads even though I have being told they are. The costumer service is even worst-does not answer to the complains, in-staid tries to cover obvious …
This place is terrible. I have not lived at my old address for three years now, but they still randomly send bills and take money out of my account for a service of have cancelled. They don’t deserve a star rating at all.
This is an unregulated water company, meaning they charge you what they want. They purchase water from the City of Cleveland and over charge you for it. The current rate for water is $8.07 per 1,000 gallons and sewer is $10.68 per 1,000 …
If you can avoid please do so! I was charged the first month 35$ and I did not even live in the property until the second month. When I called and ask why the bill was so high even though I did not live in the property they told me that …
I had an overage in 2018 and they worked with me to fix it. I also had a water leak I didn’t discover until too late and my bill was higher, BUT they were kind and got back to me, explaining it was a one-time thing. I’m appreciative of Ron …
If I could give them less stars I would. They are an unethical company. You will be overcharged for sewer usage with every bill. It won’t matter if you water your lawn or not. They will triple the cost of your billing. If you buy a home ask …
they do not provide auto pay . They charge late fees and convenience fees to pay by credit card or bank transfer . I am out of town and I still being charged
Called them to see if they would calibrate and or repair any of our water meters that aren’t reading properly and the lady who answered the phone stated they won’t do anything unless they had all of the services. Business like this wants your business without earning it. Stay away.
You will be massively overcharged for water and sewer if your community uses this “company”. My bill went from 19 dollars to magically 154 dollars in one month
My apartment complex uses this water company. Aside from the cubic square feet of my apartment magically increasing over the month and my bill being higher despite being out of town, the water is HARD. It stained my tub and shower with ugly …