Husband ,Went to Watson clinic,saw one of their Dr. was referred to another Dr .For carpel tunnel surgery,went to have X-rays 3-4 X-rays then ,had to have the Dr.exame hand and needed more x-ray 4-5 that time.when he went back after …
Dr Peter Kazmier, his staff Susie and Jeff are wonderful! Dr Kazmier worked what I call a miracle on my grandson’s leg. ” Dr Kazmier is the best”….
Watson Clinic’s financial dept worked with us until we could get things straightened out.
Dr Reddy was very rude when talking to the family and his patient. He was saying he did not know what was wrong with my daughter and made fun of the family as they asked questions. He said she may have some acid reflux but really didnt …
The records department functions about as productively as a fossil. Records should literally be clicks away however it appears a week or more is needed to obtain your records. This is simply unacceptable in this day and age.
I am making a move to Lakeland FL in August of this year. I am an LPN in Primary Care at UMASS Worcester MA. I have been checking out Watson Clinic and like what I see. I have already applied and I am going down in April to get my FL …
Watson Clinic needs to be investigated for money laundering and fraudulent insurance fraud. They don’t miss a trick to bill the insurance companies. WC pricing seem astronomically high. I hate playing their money mill game. it cost me …
I’ve been very fortunate to have good doctors. My primary care (Dr Judith Randall) retired last year. I thought I would not find another like her. I was going to go with another but her staff was terrible about scheduling. I got lucky …
Uncaring business office, refused to bill insurance and won’t help me get it resolved. They Expect me to pay 700 dollars I don’t owe and won’t see me until bill is played. Now my third spinal surgery is delayed and I’m left in pain and agony.
The main campus is very large multi- story building. There are a variety of specialties, lab services, and a pharmacy onsite. Wheelchairs are conveniently located near the entrances. …
Bring a fasting diabetic here, so he can get his blood work, convince him to be seen at urgent Care because he needs to be. See the doctor (Dr Prakash) and ask if I can get him something to eat and come back. He tells me no, use the snack …
Use any alternative you have if you are self-pay. Watson Clinic will give you no cost reduction even though insurance companies only pay 1/3 of their inflated fees, and their charges and fees are outrageous – worse than that but I couldn’t think of a better word.
The staff is not terrible. At least they try. But don’t bother trying to get a question answered between noon and 1:00 p.m. I was told that all the doctors were “at lunch.” I tried to find out where my wife’s prescription was sent and I …
Absolutley ZERO stars. I will be reporting them to the BBB and any other group I can. They straight up lied to me about being in-network. Even went as far as to lie about checking coverage after receiving my insurance info. Now I somehow owe them $333. Yeah. Right.
My specialist doctor is in Orlando requested I have a CT scan with CD and report prior to my scheduled appointment. So I completed all neccessary paper work at Watson Clinic Main and the scan was completed on 7/9. After waiting a long-time …
Went in for an ear infection. Diagnosed with a headache. Following week had ear surgery due to misdiagnosed ear infecting. This place should be shut down!!!
BEWARE !!!!!!DO NOT VISIT HERE IF YOU VALUE YOUR HEALTH. I visited Watson Clinic to see an ear specialist for my horrible ear pain and extreme dizzines. I was seen by Dr. Reifenstein on the 1st of April for this. After that I was seen by …
It is great to have all the different disciplines interface and the labs, radiology are on site with results available to the physician as soon as the tests are compleat.
I have been coming here for over 15 years. As the years passes, you can also expect that your wait times are going to be longer and longer because of OVERBOOKING patients. This is practice that can averages from 40 min to over 2 1/2 hours. …
There is no transparency in anything that they do. They failed to tell me that insurance refused to pay for part of the services rendered and failed to tell me that I would be receiving bills from multiple companies regarding my visit. As a …
The OB department bullied me into unnecessary tests and then overcharged me (I was 100% covered by insurance) months and months later. Would not recommend them.
I changed to the Watson clinic a year ago. My primary d.r. with Wellcare had refused to refer me to another Dr for 2 years, I received an appointment with Watson clinic almost immediately. A primary Dr. referred me to an orthopedist that …
Dr. Abdallah is an extremely rude doctor. My husband went in for a follow up and to fill out a form. He wanted to negotiate that He go get blood work in order for him to complete a physical. He stated if He go get the bloodwork done now …
Individual doctors seem fine, but they have lost so many of them and not replaced them that that there’s no getting appointments in a reasonable time with specialists. I had waited 4 weeks to see a urologist on July 8, then got a call this …
Took an hour to be called back to be seen. Now, here I sit for an additional hour. I suppose the initial wait was to get me prepared for the second. How wonderful. …
Dr. Dibo provided less than adequate, informative, professional interaction. He was condescending, arrogant, talks down to patients and family. Makes diagnosis and treatment decisions without adequate diagnostics and does not convey …
Absolutely TERRIBLE customer service far more concerned with taking your money than resolving your problem. Primary DR NEVER available to be seen. ARNP’s are clueless as to trying to narrow down an issue quick to throw a pill at you that …
Watson’s doctors have always been very helpful, concerned about my and my children’s care, and flexible with scheduling. They have almost every specialty and axilliary service in house so its super convient. Its nice to know everyone has …
Urgent care takes hours. The urgent care doctor I saw gave me a wrong, and very upsetting, diagnosis. My primary care physician is also a Watson doctor and he regularly seems confused and gives incorrect diagnoses. I’d try to find a different urgent care facility and primary care physician if I were you.
Here again for a 1 minute visit. 40 minutes behind so far. This is the same thing that happened 3 months ago. People at the desk couldn’t care less, they are more interested in munching on their bag of chips while talking to you. So inefficient and unprofessional. The Google reviews are at 2.8, should be 1 or less.
Watson Clinic doctors are great but the billing department is a JOKE. No help whatsoever. The bill pay system will not allow me to log in with the password I always use, I reset the password and it still won’t let me log in. After trying to …
Best in town. Our family has come here many times for their convenience and hours of availability. Their quality care and thoroughness keeps bringing us back.
Everything is in house, but to do any real testing or to see any specialists you usually have a 2 week to month wait. I had to wait 2 months just to see a urologist, and when i saw him he only gave me 5 minutes of his time and just sent me …
I called and spoke with Rita in scheduling and she was so rude and uncaring. I wanted to confirm receipt of a fax for an order for a nerve conduction test. She didn’t even try to help. Said check back if I don’t get a call. Well, my pain …
The psychiatry office is a major joke!! I went in because of rash on my face. Was asked if I were CLINICALLY diagnost ADHD. No. So the Dr changes meds to OCD meds. I was NEVER clinically diagnosed OCD either so WHY?. When I called and asked …
My husband and I moved to Lakeland in 2006. When seeking a Physician we were told by many people to go to Watson Clinic. So happy we took their advise. We both chose a new Dr. that had just joined their staff. Dr James Hardigan. We have …
I am on a tiny dose of opiates via pain pump. This allows me to funtion and do little things.
I dont need increases. It also works on my chronic prostate pain and bladder …
Doctors only know ice and ibuprofen my arm is unusable but was told to put ice on it.
Money pit don’t go there just a sham. Will bill insurance horrible prices and send you a bill for more…. stay away!!!!!!
Wonderful staff throughout; receptionist, nurses and doctor. Very efficient. Doctor spent quality time with me and gave lots of useful information. Highly recommend.
Dr Mankani is the best surgeon and so as cliff and all his staff Doctor makani is well inform always ready to tell you all about you health l recommend it he’s number one excellent human care about was best for you
Trying to get thru to your doctor expect to wait at least 10 to 20 minutes being put on hold by the operator. Once you speak to the operator she will put you back on hold before you even get a chance to speak to your doctor. This can take up to 20 to 30 minutes…
Naydene in the billing office answered my insurance questions in 5 minutes…. I was on the phone with the actual insurance company for over 3 hours & got no where. …
Recently went to see the numerologist and waited over way over an hour and none of the staff was sympathetic as a patient towards my waiting and frustration. Will be looking for another neurologist for sure.
AVOID THIS PLACE!!! They take a bunch of unnecessary xrays just to rack up the bill. All they care about here is your money they don’t care about you or your health. …
Quality of care is way down.
Watson is only interested in making you get tests that aren’t necessary.
I told the doctors exactly how i felt and went elsewhere.
First off, I LOVE my doctor and the care I receive, but the billing department is below sub par. They neglected to file my insurance even though it hasn’t changed in about 20 years. Then when they did and received payment… I had to call …
We moved down here June 2018 from another state and found Watson Clinic. They are marvelous. The ANP, Emily I see is amazing. I love the fact that everything can be done under one roof. As they are not hospital owned, I find them more cost …
I HAD been a patient at the Watson Clinic for 30 years. I have NEVER been treated with such disrespect as I was yesterday in Dr. Armondo Lopez’s office. Having taken the day off work and driving from Bradenton for this “annual” doctor’s …
My wife saw a doctor here for 2 years. He prescribed her many different medications almost as if he was experimenting with her. The last medicine was so strong it had a horrible effect on her and he did not give any warnings of what it …
Called to see about a sports physical and the Nurse that answered the phone said she didn’t know if there was a doctor that does that. I asked again if she could find out and she said she don’t have time right now to call back later. Thanks, for nothing!
I went today thinking I was either having a heart attack or my lung was going to explode. Lots of pain. Scared because I only have 1 lung. Everyone there was quick & extremely caring. Thanks …
I have not personally been there but i have a friend who frequents the clinic and has had several bad experiences with Dr. Taef. Dr. Taef has been rude and insensitive to her and her medical needs. She has disregarded my friends feelings …
So far with most of my Doctors there are no issues. My problem is with one of my Doctor in the Rhemetology department does not believe in increasing pain medications. if I’m telling you …
When I have no complain about my doctor, who is just fine, the Financial department is the worst in the World. They are not attentive, they screw things, they do NOT even listen, they do NOTHING, just screw you all over again and again …
Made us pay $132 before even running his insurance only to find out he no longer has insurance and refused to see him. I only paid in hopes he would be seen. Another reason i hate this place. They care more about money than people
Where to begin? I wish I could leave 0 stars! From appointment times mixed up, to a serious misdiagnosis, I definitely do not recommend the Watson Clinic network.
If I could give a lesser rating, I would. I loved my ob gyn, but the administrative staff are the worst ever. They don’t care about patients, just money. Go elsewhere!
I joined Watson Clinic because I liked the fact that evrrythiev was under one room and all specialiast have access to you records. Well, their customer service is absolutely horrible. I can’t see Mr primary care Doc or go to their Urgent …
I’ve been to Watson Clinic 4 times in the last year, 3 of the 4 times I had to wait well over an hour before finally seeing a doctor. Nobody ever said anything about running late, etc. and I realize they intentionally overbook but lousy …
This facility is the best! Have been here several times and have always received excellent care! My only complaint is that you aren’t open longer hours so I don’ gave to go to LR ER which is the worst!
This office gave my wife and i the run around for over a week before simply refusing to see us. This was for a follow up from an er visit. The staff was rude and not helpful whatsoever and gave us false information several times.
Fast service! Friendly. I went late morning on a Saturday and the husband complained they were so fast that he couldn’t ever finish the article he was reading nor get comfy in one spot. In and out within 3 hours…
I love my doctor here, Baffoee Bonnie. He is amazing, and fast. He gets me in and out. However, I loved this place so much I actually applied to be apart of the company. With being denied multiple times, I called HR and spoke to Wendy. She …
Worst experience, I called the front office at 8.45 Pm on 03/14/2019, explained my situation (pregnant lady with fever) then they told me to come.
After reaching the place at9.30 pm, they ask same questions & then told me they …
Have been here several times. Most times I was in and out in less than an hour. Doctors and staff always pleasant and efficient. Problems taken care of and I was on the road to recovery.
Very disappointed in the doctors at this clinic. They would rather argue with you about why they are right and charge you thousands of dollars then treat your illness. No bedside manner. Almost died 3 and and all they worry about is their …
I’ve waited a few weeks before writing this review since I’ve not had much good experience with medical persons in my life. I’ve had some real “characters” for medical personnel. But I’m also medical alphabet soup so things have to be done …
I have had nothing but trouble with the Urology department. Miss diagnosed issues or even worse the Dr did nothing about my problem. He let me be in severe pain and discomfort for months and just scheduled another appointment. When I …
The door person is rude and the place is understaffed. There is no separation between people being tested for Covid and everyone else. The waiting room is dirty.
Watson Clinic IS NOT a part of TRICARE network. It is also NOT a true standing “Urgent Care”. If you have TRICARE you WILL pay out of pocket.
They will not list your visit as “Urgent Care” when the invoice is sent to TRICARE. (Because they are not Urgent Care).
Dr. Jaivir Rathore is BY FAR the nicest, kindest most caring Dr. I have every come across and with my medical issues Ive have been across alot of doctors in my life. I met him in the hospital and because of the impression he had on me I …
My primary care doctor ( Dr. Taef) is wonderful and all of the other doctors I have been refer to have been nice. The only doctor I had an issue with was Dr. Bofobony I think that is how you spell it, anyway he was always rude and dumped me as a patient after seeing him twice.
My husband and I are very pleased to be patients of Dr. Guillermo Vasquez . He is professional, caring and listens. The only issue we have is with his assistant not returning calls which is usually concerning medication issues that only …
Called the eye Clinic scheduling for a simple question about a specific eye exam, and the lady went on and on, did not answer my question, until I asked the same question more than three times. She basically talked Over me. Ridiculous, I know it all attitude! Get another job, your customer service skills sucks! Ty
Easy parking if you self park. Free valet parking is available. Easy access to the building. Temperature checking and face masks required at this time. Staff is very helpful.
If I could give a zero stars I would have. I went to my primary doctor several times about pain in my back. The first time I was given medicine, the second time a shot to “get me home”, and the third time a ct scan, which was taken in the …
If your primary doctor is here and they need a CAT scan or anything like that, be prepared for miscommunication between your doctor’s office, your insurance AND the cat scan department. They also called saying my appointment “suddenly” got …
If your looking to get treatment here be very careful regarding billing. I told the front desk rep that my insurance does not cover specialists but if it was going to be more than 100$ to let me know, the rep said it wasn’t even going to …
The doctors are good, but that is about it. We always had to wait a minimum of 45 minutes to get into our appointment. The business hours mean you have to call while you are at work. I was actually hung up on several times. Often times service members would get upset if i asked for clarification on billing or insurance procedures.
Although the care my family has received there has been satisfactory. We have had multiple issues with the doctors coding the visit incorrectly. Which results in much more expensive visits, a lot of time spent on the phone trying to correct …
I have been a patient of this clinic for 20 now. They do amazing work. I absolutely love the patient portal they have designed to communicate effectively with patients. I have watched them grow over the years and understand why they have had so much success. Keep up the good work, central Florida needs you.
I have always had great experience when I’ve had to visit with my doctors. I indeed endorse the clinic and encourage everyone that need help to see the people they know their stuff.
I was deeply impressed by the great quality of care that I received at WC Urgent Care today. Dr. Gregory and staff are living examples of everything a caregiver should be. Thank you all for your service.
I was in and out for a COVID-19 test and treatment for symptoms within 30 minutes on July 25th.
The staff and physician were all very polite and professional.
They try to do good. You really must be on top of your care to get what you need. The lab is excellent and Radiology is good too. Some doctors are great and some are not. However, I just has a large problem and I was upset and scared. The patient services department did help me and they did it fast. So that’s a plus
Was seen in clinic after a fall that involved facial, neck, and hip injury. Xrays taken and injury and symptoms noted. Went back two days later because experiencing same headache, pressure in head and dizziness symptoms that started after …
Was seen by Dr. Stroub worst medical professional I’ve ever talked to. Didn’t seem willing to listen at all seemed as if he was just trying to rush me out of there didn’t seem as if he cared at all and that I was talking bogus I feel like …
So far in 10 plus years my wife and myself haven’t had any problems with scheduling, appointments, doctors, service or treatments. They are very professional and very qualified staff.
I really wish they would invest in pagers so you can “wait” to be called either in your car or near the premises. Even though masks are readily available, the wait times are long and I DO NOT WANT any of these coughs/flu that are going around when I come in. The wait time is horrendous, though the care is good.
The staff here at this clinic are very nice. Very clean building. I came in with alot of pain and they were very patient with me. They also made jokes to help make me feel better about getting my blood taken because it freaks me out. I would definitely recommend this clinic for sure 😁 …
I have had great experiences with Watson’s urgent care; however 3 physicians are present, the waiting room is relatively empty, and they’re expecting a 3 hour wait. When the waiting room is full and 2 physicians are present, I’ve had less of a wait.
After a car accident, breaking two bones in my wrist, DR. Nicholas Newsum,MD was able to set my arm and perform surgery at Watson clinic at the Lakeland hospital. I received the best care by everyone involved, from the front desk, all …
Ive been a patient at Watson clinic for the past 17 yrs. If i could give 6 stars i would. From my childrens pediatrician to my primary doctor. Fantastic. Excellent. Urgent care. Been there 100’s of times. Excellent. I can email any of my doctors and i receive answers within 1 to 2 hours.
So , I would like to tell you guys- DON’T go to this clinic. I went there for regular check up to get more information about future surgery but Dr Lakhani office charge like sick visit plus they charged me for nasal endoscopy which I didn’t …
Save yourself the trouble DO NOT GO HERE !!! They lied about how much it cost and told us $162.00 and when we got the bill it was $266.00. So when your sick and have to go here they jack up the cost…..What WALK-IN CLINIC CHARGES $194.00 …
They changed the hours to 10pm not 11!!!!! Did not tell any doctors or on call staff. I arrived at 955 thinking I had an hour left. They turned my 3 year old away saying they already turned off the computers. We spent the next two nights in the hospital. Turn away adults that’s fine, children I lose all respect for them.
Went to Watson Clinic Urgent Care yesterday, lady is cordial at desk, she asked for insurance card, after a couple phone calls she determined that my insurance was not effective until the next day, to come back in Sunday Apr 7th, I come …
Every one has allways been great to me. I have never had any issues at all with any one from the one that make my appointment to check in. My doctors are great. I would highly recommend Watson Clinic.
I have been to Watson Clinic urgent care once before. Everyone was wonderful. However the second trip here is the last. Everyone here was very nice except for Dr Kenneth Stroub. Dr Stroub (and I use the term Doctor loosely in his case) must …
Congratulations to all who stood their ground. Wish I could have seen it. Your not alone. The whole ” My body my choice ” comes to mind. Anyways cheers!!! …
I wouldn’t recommend this Urgent Care to anyone. The nurse that took me back wasn’t wearing a mask because she was “trying to build up her immune system”. Also, the MD I saw was so concerned about Covid, that he didn’t even think about all …
I got bleach in my eye and Dr Gregory and his staff took me straight back and took great care of me! I never been there before but they made me feel as if ive been knowing them and going there for years. I really thank you Dr Gregory and your staff! 10 stars!
This is the second time having a horrible experience with “Dr.” Om Prakash. A few months back my husband went in with all the covid symptoms, and the doctor insisted it was the flu. They swabbed for the flu and it was negative. They did …
545pm was turned away, told clinic was closed. Had a woman with a gash in her head that needed to be checked and possibly needed stitches. Didn’t have a doctor who could see her. Guess they need to change their hours for truth in advertising.
Absolutely HORRIBLE experience!! If I could give a 0 star, I would have!! I had to get a CT Scan. First of all, It took them 2 weeks to let me know that my insurance company denied it. No one contacted me about it. I called many times and …
I called ahead for a Covid 19 test, as they are listed as one of the few locations available in Lakeland. They said no problem, and it was just a walk in. I arrived 6/9/2020 4:50pm and answered their entrance questions. Once inside, I was …
I’ve had to visit a number of doctors over the last 3 months, and I never had a problem. The staff were great and the doctors terrific. All of them worked very hard to make me feel good.
I enjoy my provider but how is it the lab never has my lab orders when I come for a test before my yearly appointment ?! It’s been this way the last three times *sigh*
I was in and out of Watson Clinic Urgent Care Main in just under an hour. I have Crohns disease and was not able to see my GI at the Mayo Clinic for another couple of weeks and was running low on my medications to reduce inflammation, …
First let me say I was 1,000 miles away when this occurred frantically driving here. I told my brother to take my husband to Lakeland Regional but he took him here (he’s new to the area). Tell me how do you lose a patient for almost 2 …
Well early this morning I was trying to get my sick husband seen. Heather (she has braces and she very unprofessional) was a complete b***h. She works at the front desk of Urgent Care, so there is no confusion and has blonde hair. She did …
My appointment with Dr Pham was at 2:50PM it is now 4:15PM and I’m STILL waiting. UNACCEPTABLE! If it wasn’t for the fact I need a new prescription I would have left long ago. I definitely will be finding a new Dr, closer to where I live
First time at a Watson facility…I received better care at Watson Clinic Urgent Care than I do at my primary care physician’s office (my doc is a TGH practitioner.) Interesting concept… patient care that emphasizes caring about the …
I’ve been here multiple times with my family and they are always caring and helpful. Doctors are great and knowledgeable. The only reason for not giving 5 stars is the wait time, your looking at anywhere from an hour to over 2 hours. But …
Staff was friendly and efficient. Waiting room was clean, busy but taken in an appropriate time frame. Organized. Doctor was helpful, took time with me. Was a good visit.
I was ill and getting worse quickly. We were driving back to our home in Virginia from Naples in an RV. I was seen with only a short wait (lucky?), CT and lab ordered and accomplished efficiently, results available, diagnosis made, …
This location has gotten worse over the years. Good doctors keep retiring and we are left with a string of employees that treat it as a big business. It is not the worst clinic but it very much gives you the take a number and wait in line kind of feel.
I have been to this urgent care many times. Most of those times would be rated higher. However, after my last attempt being rated at about a ONE, I figured I would settle at 3. I tried to file a formal complaint, but kept playing phone tag …
I visited again this evening. My health insurance is a mess right now, pay premiums – but united health says i dont exist.
The clinic staff is amazing, got my necessary refills and was given a few months …
Dr uy amazing nurse called me back said biling office saud couldn’t go for appointment pay 80 dollars because I have Freedom what does it matter I was willing to pay they did this because them a bill trying to make payments took all my …
I went in for a COVID test and I was surprised to have to sit in a waiting room with several other people. The chairs were not marked to promote social distancing. I didn’t feel safe at all and since I was having symptoms I didn’t want …
as a healthcare worker that knows the laws pertaining to patient care; I was in total shock when I was turned away from the UC because of my financial status and my urgent need to be seen by a provider (Which is illegal). I will definitely be filing a grievance towards this facility. It’s a shame since they have such good doctors.
As a retired R.N. I find it amazingly inept that they would not remove a Jackson-Pratt wound drain. It is a very basic med-surg procedure that involves cutting a suture then pulling out the tube and placing a dressing over it. Instead was …
Please go somewhere else instead of Watson Clinic! My wife went in to have someone analyze her severe abdominal pain on Saturday morning. After being questioned at the entrance she waited 30 minutes in line for the receptionist to tell her …
My parents have been going here for years. They are able to get timely appointments for their doctors. They seem to get quality time with their doctors as well. Wait times can be extremely long for tests like ultrasound and such. Blood …
I see why they are currently rated a 3.3, and have so many 1 star reviews. Even though the urgent care claims “…in the best interest of patient care,” they do not hold true to that statement. I called at 05:40 p.m. to see about getting …
Started having adverse side effects and called my pharmacy. They told me the side effects were abnormal and to call my primary care immediately to be properly advised. Called Dr. Mazeheri’s care team 5 times. For some reason the line kept …
Watson Clinic is the best place. Dr. Hisley from the neurology department was able to find the best treatment for my headaches. I seemed to have a migraine since 2013 and no neurologist could find the correct treatment. But Dr. Hisley was …
They are very unprofessional. They have every single person with Covid-19 symptoms together without knowing if they do have it or don’t. Also they all are in this tiny waiting room not faraway from the rest of the patients that are …
I have lived in Lakeland for 25 yrs. and have been a patient of Watson Clinic and the Walkin Clinic for many years. I have never had any issues with either. The walkin clinic staff are always friendly and competent. I have had one or two …
This office is doing the worst job handling this pandemic of any offices I have visited in the last year. They made me wait outside for over thirty minutes in the pouring rain just to tell me i would have to wait another 1.5 hrs in a lobby …
Was trying to decide whether to go to urgent care or ER since last visits resulted in going to the ER the next day for better treatment. Urgent care website said I could make schedule ahead appointment so that I wouldn’t have to wait as …
Ive come here with my grandma a few times.
And most of the time, the receptionists act like they don’t have time for her. They give her attitude when she asks questions, left her waiting for HOURS and …
I have been seeing Hope Dukes / Dr Saylor for long time now waiting to get in to a Nerosurgeon, Hope has helped through this process with many appointments and time and made all the proper decisions for my well being in the mean time.She …
This place is a scam. Literally paid out of pocket to see a doctor for a prescription that I was unable to pick up before the expiration date due to some personal matters. Called to have it reordered and was assured that the only thing …
Absolutely worthless management refusing care for a bill from 22yrs ago from a disabled patient that has no money i now have good insurance and am being harassed for payment
Tried to come and have my son looked at for a cut on his finger. Arrived at 5:45pm and they were all walking out to their cars. They decided to close early. What the heck. They are urgent care to be available when other doctors aren’t open. …
I went to be tested for covid on 8/8 and asked for the PCR test and they did a rapid instead. After 2 1/2 hours waiting outside in my car I was told “this should make you feel better, your test is positive.” Of course that did NOT make me …
Had an unexpected medical concern this morning and Dr. Taef was able to fit me on her schedule. With all the health issues I have been dealing with over the past 5 years, it’s left me with anxiety about going to the doctor anywhere anymore …
I went to urgent Care because I was not feeling well. First thing they wanted to do was test me for covid. Which I told them would be negative. I felt like I had a sinus infection or bronchitis, or a combination of the two because I get it …
Have always had a positive experience. Considering I’ve always been sick when I visit the staff work effectively to prioritize their patients and treat everyone with dignity and respect allowing the individuals to leave with a sense of relief. Thank you all for your hard work!
Originally, my hubby and I went in on Sunday, 01/30/22 because of an serious issue I had on the right side of my neck (swollen). Plus my over active bladder. I gave a urine sample. Dr Prakash stated that I had a UTI. So he prescribed some …
Staff got us in quickly, my son had a head injury and they got him seen fast. The staff and Doctor was very nice and explained everything to me and my child. He’s had stitches before and they hurt and the doctor made sure he was numbed with …
Horrible experience. Doctor’s staff unprofessional. No honest answer forthcoming when we asked why were we told the doctor was running almost 1 hour 45 minutes behind schedule. Front desk disrespectful. One lady laughed at us when we …
Never personally had a bad experience here. Takes a couple hours sure but if you’re not in dire need of immediate medical assistance it’s expected to wait a little bit. Staff always seem willing to explain things.
Normally I have great things to say about this health care clinic but today was awful. I went to get a covid test and arrive around 7:50. There is already a line of people and so I wait to go in. I was brought in first out of a group of 5 …
I have tried to call this office Several times to get And touch with someone and every time it says I’m sorry that’s not available goodbye they send me text messages for appointments that I never made I can’t deny them because this is my …
I unfortunately have been here twice in the last 2 weeks. Both times I was pleasantly surprised. I do not have a lot of health issues so I have not had to visit a urgent care or a hospital in a long time. The wait was short, the staff who …
Watson Urgent Care is an other level. In one hour I got Covid, urine, UT sound and blood test!!! I was relieved with the diagnosis and I know how to address my medical issues now. The personnel is superb. Doctors are caring. I am changing …
We are new to the area and we’re referred to Watson urgent care. Everyone was very nice . They were quick and thorough. DR. Richard Dudrak was 100% great. Thank you all for taking such good care of me.
On Sunday, June 5th, I went to Urgent Care here at the Main Watson Clinic building to get diagnosed with what I believed at the time was an Upper Respiratory Infection. Flu and Covid tests came back negative. The front desk and the nurse …
What an effing joke! Not considered frontline healthcare “heroes” when they’re closed on a Monday during the coldest stretch in Central Florida, right? Thank you for the wonderful time in the ER, a**holes!
I was so happy with my experience here. I went in on a Friday evening and was out within an hour. All of the employees were helpful and took great care of me. Thank you!
Aimee Bert-Moreno needs assistance with her soft skills, stat. Her bedside manner is atrocious. I was on the receiving end of her bad day, and wonder how many others who are in very vulnerable positions have had their lives altered because …
Glad I came here to read the reviews. I have tried to get into Watson Clinic for specialty care, its impossible to get through to speak with someone and when you do its a call center. And then trying to get an appointment feels like …
My wife and I are visiting from Canada. Judith needed urgent care on Oct 29. After 2hrs we were out with diagnosis and meds to solve the problem.Excellant and caring staff here. I give this clinic a10+ out of 10. I would replace the sign …
I’ve always been a cash patient and the dr treated me different for simply asking the costs I requested records and they had symptoms listed I never mentioned. And they also sent me to collections without even telling me I owed anything. My …
Never go to quick care if you owe Watson Clinic money. You will have to wait to see if they can get a hold of someone in billing. Better to just go to ER. I have insurance with no co pay unsure why I would have a bill.
I was not impressed by the level of professionalism coming from one of the X-ray technicians. I had told the staff upon visiting the Urgent Care center on October 10th that both of my legs/feet were hurt, but the left one hurt more than the …
Quick service
Very poor service…
Positive care love it
Very rude people.
Nothing!
Expect waiting for hours
Fast amd efficient.
Very Helpful! Warm & professional
Great care.
Online payment is a joke.
Staff has always been nice
everything you need in one place
Borrow what you spend and sell the debt.
Never have to wait long. Very throu
Always good service when I come in and always quick
They have great service.
Speedy service. Very nice staff and doctor.
Clean! Clean! Clean!!! The staff are incredibly friendly and helpful 👍🏾😊 …
Courteous staff, 6 ft distancing cleanliness
They are a loot more like ER than urgent care.
Very clean and professional.
Took a friend…not long wait. Quick paperwork and seeing the doctor. Thanks.
Staff and doctors are caring and respectful,
THE WORST PLACE EVER… DON’T GO!!!!!!!
RUDE RUDE RUDE
I loved it. I was treated very well by everyone I encountered.
No wonder doctors are leaving ! Horrible administration
Girl at check in desk,
Little bit rude!
11:51 pm January 2,2018 Tuesday.
I was shocked to see the valet parki g asked for tips. For God sake they are paid hourly.
Always get what we need.. have been taking our family there for years
It was very clean and the doctor’s and nurses are very efficient and awesome!!
Need to learn some Disney customer service training. Managed care department needs to learn to work authorizations correctly.
Dr Latif Team and Staff Are Awsooome Blessings
Every Doctor and Staff has been nothing but nice.
Husband ,Went to Watson clinic,saw one of their Dr. was referred to another Dr .For carpel tunnel surgery,went to have X-rays 3-4 X-rays then ,had to have the Dr.exame hand and needed more x-ray 4-5 that time.when he went back after …
Friendly and helpful staff
Excellent organization for speedy service.
Wait time for MRI is ridiculous. Nurses are rude.
Called to confirm an appointment, and the operator said they shut down for lunch call back later! “What ” shut the whole operation down for lunch. ..
Dr Peter Kazmier, his staff Susie and Jeff are wonderful! Dr Kazmier worked what I call a miracle on my grandson’s leg. ” Dr Kazmier is the best”….
Watson Clinic’s financial dept worked with us until we could get things straightened out.
Everytime I’ve gone they have been very professional with good bedside manner. I would recommend them when you’re in a pinch!
Dr. Jason Saylor, spreads anti-bad sentiments to elderly dementia patient
Shared his unsolicited negative opinion of any current or future covid-19 …
Same price as a doctor’s appointment and they can do x-rays. Very helpful and staff were caring!😀 …
I really think they should be wiping down the wheel chairs ..no one is wiping them down after they are used
They hang up on your constantly as soon and you press one to speak to an actual person the person will pick up and hang up on you. Very unwelcoming.
Very nice and professional staff, doctors and technicians. Accomplished a lot in a very short time. Highly recommended!
Have had all great experiences with the Doctors and staff at Watson Clinic!
Dr Reddy was very rude when talking to the family and his patient. He was saying he did not know what was wrong with my daughter and made fun of the family as they asked questions. He said she may have some acid reflux but really didnt …
It’s hard for me to find a Doctor that I like and find confidence in. But I have found that so far in DR. Asuncion
Ridiculous fees. Corona test should not be almost $250. It’s a swab in the nose. Give me a break.
Watson Clinc had been in the community for many years. They have several locations. Some of them have walk in clinics. Dr’s are listed by specialty.
The records department functions about as productively as a fossil. Records should literally be clicks away however it appears a week or more is needed to obtain your records. This is simply unacceptable in this day and age.
I waited 3 hours and was dizzy had no balance coordination
I have always had very professional service at Urgent care, they are caring and efficient.
I am making a move to Lakeland FL in August of this year. I am an LPN in Primary Care at UMASS Worcester MA. I have been checking out Watson Clinic and like what I see. I have already applied and I am going down in April to get my FL …
Watson Clinic needs to be investigated for money laundering and fraudulent insurance fraud. They don’t miss a trick to bill the insurance companies. WC pricing seem astronomically high. I hate playing their money mill game. it cost me …
Absolute worst organization and customer service. If I could go somewhere else I would!
I’ve been very fortunate to have good doctors. My primary care (Dr Judith Randall) retired last year. I thought I would not find another like her. I was going to go with another but her staff was terrible about scheduling. I got lucky …
First experience: doctors said I need a procedure ASAP, then tried to charge me 10x my actual copay to get it done
Uncaring business office, refused to bill insurance and won’t help me get it resolved. They Expect me to pay 700 dollars I don’t owe and won’t see me until bill is played. Now my third spinal surgery is delayed and I’m left in pain and agony.
The main campus is very large multi- story building. There are a variety of specialties, lab services, and a pharmacy onsite. Wheelchairs are conveniently located near the entrances. …
Bring a fasting diabetic here, so he can get his blood work, convince him to be seen at urgent Care because he needs to be. See the doctor (Dr Prakash) and ask if I can get him something to eat and come back. He tells me no, use the snack …
Im a nurse who works somewhere else.tried to get my moms appt.said nobody could help.computers down.this was all morning
Use any alternative you have if you are self-pay. Watson Clinic will give you no cost reduction even though insurance companies only pay 1/3 of their inflated fees, and their charges and fees are outrageous – worse than that but I couldn’t think of a better word.
The staff is not terrible. At least they try. But don’t bother trying to get a question answered between noon and 1:00 p.m. I was told that all the doctors were “at lunch.” I tried to find out where my wife’s prescription was sent and I …
Absolutley ZERO stars. I will be reporting them to the BBB and any other group I can. They straight up lied to me about being in-network. Even went as far as to lie about checking coverage after receiving my insurance info. Now I somehow owe them $333. Yeah. Right.
My specialist doctor is in Orlando requested I have a CT scan with CD and report prior to my scheduled appointment. So I completed all neccessary paper work at Watson Clinic Main and the scan was completed on 7/9. After waiting a long-time …
Went in for an ear infection. Diagnosed with a headache. Following week had ear surgery due to misdiagnosed ear infecting. This place should be shut down!!!
BEWARE !!!!!!DO NOT VISIT HERE IF YOU VALUE YOUR HEALTH. I visited Watson Clinic to see an ear specialist for my horrible ear pain and extreme dizzines. I was seen by Dr. Reifenstein on the 1st of April for this. After that I was seen by …
It is great to have all the different disciplines interface and the labs, radiology are on site with results available to the physician as soon as the tests are compleat.
I have been coming here for over 15 years. As the years passes, you can also expect that your wait times are going to be longer and longer because of OVERBOOKING patients. This is practice that can averages from 40 min to over 2 1/2 hours. …
There is no transparency in anything that they do. They failed to tell me that insurance refused to pay for part of the services rendered and failed to tell me that I would be receiving bills from multiple companies regarding my visit. As a …
The OB department bullied me into unnecessary tests and then overcharged me (I was 100% covered by insurance) months and months later. Would not recommend them.
I changed to the Watson clinic a year ago. My primary d.r. with Wellcare had refused to refer me to another Dr for 2 years, I received an appointment with Watson clinic almost immediately. A primary Dr. referred me to an orthopedist that …
Dr. Abdallah is an extremely rude doctor. My husband went in for a follow up and to fill out a form. He wanted to negotiate that He go get blood work in order for him to complete a physical. He stated if He go get the bloodwork done now …
Individual doctors seem fine, but they have lost so many of them and not replaced them that that there’s no getting appointments in a reasonable time with specialists. I had waited 4 weeks to see a urologist on July 8, then got a call this …
Took an hour to be called back to be seen. Now, here I sit for an additional hour. I suppose the initial wait was to get me prepared for the second. How wonderful. …
All board certified doctors and a good support staff makes this a major contributor to good medical care in the region.
Dr. Dibo provided less than adequate, informative, professional interaction. He was condescending, arrogant, talks down to patients and family. Makes diagnosis and treatment decisions without adequate diagnostics and does not convey …
Absolutely TERRIBLE customer service far more concerned with taking your money than resolving your problem. Primary DR NEVER available to be seen. ARNP’s are clueless as to trying to narrow down an issue quick to throw a pill at you that …
Dr. Hinsley is very professional. She spend one on one with me and listen to my needs.
Really makes you wonder what’s the point in having an appointment……if your just gonna wait for 1.5 hours after your appointment time to be seen …….
Watson’s doctors have always been very helpful, concerned about my and my children’s care, and flexible with scheduling. They have almost every specialty and axilliary service in house so its super convient. Its nice to know everyone has …
Rude people that work there. And our wait time was three hours. The nurses were laughing and talking really loud while the lobby was full of patient.
Horrible care and even worse billing/financial department. Primary hospitality misdiagnosed me and was ignorant on disease process.
Yes I had to go get a covid test for up coming procedure it was in and out loved it
Urgent care takes hours. The urgent care doctor I saw gave me a wrong, and very upsetting, diagnosis. My primary care physician is also a Watson doctor and he regularly seems confused and gives incorrect diagnoses. I’d try to find a different urgent care facility and primary care physician if I were you.
Here again for a 1 minute visit. 40 minutes behind so far. This is the same thing that happened 3 months ago. People at the desk couldn’t care less, they are more interested in munching on their bag of chips while talking to you. So inefficient and unprofessional. The Google reviews are at 2.8, should be 1 or less.
Watson Clinic doctors are great but the billing department is a JOKE. No help whatsoever. The bill pay system will not allow me to log in with the password I always use, I reset the password and it still won’t let me log in. After trying to …
Best in town. Our family has come here many times for their convenience and hours of availability. Their quality care and thoroughness keeps bringing us back.
Everything is in house, but to do any real testing or to see any specialists you usually have a 2 week to month wait. I had to wait 2 months just to see a urologist, and when i saw him he only gave me 5 minutes of his time and just sent me …
I called and spoke with Rita in scheduling and she was so rude and uncaring. I wanted to confirm receipt of a fax for an order for a nerve conduction test. She didn’t even try to help. Said check back if I don’t get a call. Well, my pain …
The psychiatry office is a major joke!! I went in because of rash on my face. Was asked if I were CLINICALLY diagnost ADHD. No. So the Dr changes meds to OCD meds. I was NEVER clinically diagnosed OCD either so WHY?. When I called and asked …
the lab lost my test i was not notified for 5 days after my visit. i will never go back there again and i urge others to avoid this clinic
My husband and I moved to Lakeland in 2006. When seeking a Physician we were told by many people to go to Watson Clinic. So happy we took their advise. We both chose a new Dr. that had just joined their staff. Dr James Hardigan. We have …
I am on a tiny dose of opiates via pain pump. This allows me to funtion and do little things.
I dont need increases. It also works on my chronic prostate pain and bladder …
I’ve unfortunately been there several times. Every time I’ve had a positive experience. Staff courteous, nurses and doctors awesome.
Doctors only know ice and ibuprofen my arm is unusable but was told to put ice on it.
Money pit don’t go there just a sham. Will bill insurance horrible prices and send you a bill for more…. stay away!!!!!!
Wonderful staff throughout; receptionist, nurses and doctor. Very efficient. Doctor spent quality time with me and gave lots of useful information. Highly recommend.
Dr Mankani is the best surgeon and so as cliff and all his staff Doctor makani is well inform always ready to tell you all about you health l recommend it he’s number one excellent human care about was best for you
Trying to get thru to your doctor expect to wait at least 10 to 20 minutes being put on hold by the operator. Once you speak to the operator she will put you back on hold before you even get a chance to speak to your doctor. This can take up to 20 to 30 minutes…
Wonderful experience, from the receptionist, to the MRI specialist they were all helpful and nice to be around. Thank you
Worst customer customer I have ever seen.
Nurses are rude, miserable attitude, theirs body language speaks hate. I was in today for 4:30pm …
Naydene in the billing office answered my insurance questions in 5 minutes…. I was on the phone with the actual insurance company for over 3 hours & got no where. …
Recently went to see the numerologist and waited over way over an hour and none of the staff was sympathetic as a patient towards my waiting and frustration. Will be looking for another neurologist for sure.
AVOID THIS PLACE!!! They take a bunch of unnecessary xrays just to rack up the bill. All they care about here is your money they don’t care about you or your health. …
Quality of care is way down.
Watson is only interested in making you get tests that aren’t necessary.
I told the doctors exactly how i felt and went elsewhere.
First off, I LOVE my doctor and the care I receive, but the billing department is below sub par. They neglected to file my insurance even though it hasn’t changed in about 20 years. Then when they did and received payment… I had to call …
Missed work 3 times to be informed once I got there that what I needed done wasn’t ordered or it was incorrect. HORRIBLE ALL AROUND EXPERIENCE!
We moved down here June 2018 from another state and found Watson Clinic. They are marvelous. The ANP, Emily I see is amazing. I love the fact that everything can be done under one roof. As they are not hospital owned, I find them more cost …
I HAD been a patient at the Watson Clinic for 30 years. I have NEVER been treated with such disrespect as I was yesterday in Dr. Armondo Lopez’s office. Having taken the day off work and driving from Bradenton for this “annual” doctor’s …
My wife saw a doctor here for 2 years. He prescribed her many different medications almost as if he was experimenting with her. The last medicine was so strong it had a horrible effect on her and he did not give any warnings of what it …
Been there three times in the past few years. The wait times were acceptable. The doctors seem knowledgeable. Peggy is extremely helpful.
My wife just had hand surgery and Dr. Meo has been wonderful. We have had very good attention from all our Drs. at Watson Clinic. Thanks!
Called to see about a sports physical and the Nurse that answered the phone said she didn’t know if there was a doctor that does that. I asked again if she could find out and she said she don’t have time right now to call back later. Thanks, for nothing!
I went today thinking I was either having a heart attack or my lung was going to explode. Lots of pain. Scared because I only have 1 lung. Everyone there was quick & extremely caring. Thanks …
I have not personally been there but i have a friend who frequents the clinic and has had several bad experiences with Dr. Taef. Dr. Taef has been rude and insensitive to her and her medical needs. She has disregarded my friends feelings …
Ashley was awesome, and Dr Prakash was amazing.. they were both super nice and patient .. the wait wasn’t bad all in all I had a great experience ❤️
So far with most of my Doctors there are no issues. My problem is with one of my Doctor in the Rhemetology department does not believe in increasing pain medications. if I’m telling you …
When I have no complain about my doctor, who is just fine, the Financial department is the worst in the World. They are not attentive, they screw things, they do NOT even listen, they do NOTHING, just screw you all over again and again …
Made us pay $132 before even running his insurance only to find out he no longer has insurance and refused to see him. I only paid in hopes he would be seen. Another reason i hate this place. They care more about money than people
Where to begin? I wish I could leave 0 stars! From appointment times mixed up, to a serious misdiagnosis, I definitely do not recommend the Watson Clinic network.
If I could give a lesser rating, I would. I loved my ob gyn, but the administrative staff are the worst ever. They don’t care about patients, just money. Go elsewhere!
I joined Watson Clinic because I liked the fact that evrrythiev was under one room and all specialiast have access to you records. Well, their customer service is absolutely horrible. I can’t see Mr primary care Doc or go to their Urgent …
I’ve been to Watson Clinic 4 times in the last year, 3 of the 4 times I had to wait well over an hour before finally seeing a doctor. Nobody ever said anything about running late, etc. and I realize they intentionally overbook but lousy …
I’m still waiting for the patient advocate who was moving my case to the next appropriate party top call me back…. it’s been 3 weeks!!!!
This facility is the best! Have been here several times and have always received excellent care! My only complaint is that you aren’t open longer hours so I don’ gave to go to LR ER which is the worst!
Very helpful not long wait times
This office gave my wife and i the run around for over a week before simply refusing to see us. This was for a follow up from an er visit. The staff was rude and not helpful whatsoever and gave us false information several times.
Fast service! Friendly. I went late morning on a Saturday and the husband complained they were so fast that he couldn’t ever finish the article he was reading nor get comfy in one spot. In and out within 3 hours…
I love my doctor here, Baffoee Bonnie. He is amazing, and fast. He gets me in and out. However, I loved this place so much I actually applied to be apart of the company. With being denied multiple times, I called HR and spoke to Wendy. She …
They are very nice, and treat you great
The scheduling department is horrible, I waited for 25 minutes to reschedule an ultrasound appointment and no one answered.
Worst experience, I called the front office at 8.45 Pm on 03/14/2019, explained my situation (pregnant lady with fever) then they told me to come.
After reaching the place at9.30 pm, they ask same questions & then told me they …
Have been here several times. Most times I was in and out in less than an hour. Doctors and staff always pleasant and efficient. Problems taken care of and I was on the road to recovery.
Very disappointed in the doctors at this clinic. They would rather argue with you about why they are right and charge you thousands of dollars then treat your illness. No bedside manner. Almost died 3 and and all they worry about is their …
I’ve waited a few weeks before writing this review since I’ve not had much good experience with medical persons in my life. I’ve had some real “characters” for medical personnel. But I’m also medical alphabet soup so things have to be done …
I have had nothing but trouble with the Urology department. Miss diagnosed issues or even worse the Dr did nothing about my problem. He let me be in severe pain and discomfort for months and just scheduled another appointment. When I …
The door person is rude and the place is understaffed. There is no separation between people being tested for Covid and everyone else. The waiting room is dirty.
Watson Clinic IS NOT a part of TRICARE network. It is also NOT a true standing “Urgent Care”. If you have TRICARE you WILL pay out of pocket.
They will not list your visit as “Urgent Care” when the invoice is sent to TRICARE. (Because they are not Urgent Care).
Dr. Jaivir Rathore is BY FAR the nicest, kindest most caring Dr. I have every come across and with my medical issues Ive have been across alot of doctors in my life. I met him in the hospital and because of the impression he had on me I …
My primary care doctor ( Dr. Taef) is wonderful and all of the other doctors I have been refer to have been nice. The only doctor I had an issue with was Dr. Bofobony I think that is how you spell it, anyway he was always rude and dumped me as a patient after seeing him twice.
Kind prompt help, the doctors are great and very thorough. Front service staff is nice, app for WC is quick and simple
My husband and I are very pleased to be patients of Dr. Guillermo Vasquez . He is professional, caring and listens. The only issue we have is with his assistant not returning calls which is usually concerning medication issues that only …
Been a patient at Watson Clinic for a year now. Great primary care doctor. Not very happy with care from some specialists I’ve seen.
Called the eye Clinic scheduling for a simple question about a specific eye exam, and the lady went on and on, did not answer my question, until I asked the same question more than three times. She basically talked Over me. Ridiculous, I know it all attitude! Get another job, your customer service skills sucks! Ty
Easy parking if you self park. Free valet parking is available. Easy access to the building. Temperature checking and face masks required at this time. Staff is very helpful.
If I could give a zero stars I would have. I went to my primary doctor several times about pain in my back. The first time I was given medicine, the second time a shot to “get me home”, and the third time a ct scan, which was taken in the …
If your primary doctor is here and they need a CAT scan or anything like that, be prepared for miscommunication between your doctor’s office, your insurance AND the cat scan department. They also called saying my appointment “suddenly” got …
If your looking to get treatment here be very careful regarding billing. I told the front desk rep that my insurance does not cover specialists but if it was going to be more than 100$ to let me know, the rep said it wasn’t even going to …
The doctors are good, but that is about it. We always had to wait a minimum of 45 minutes to get into our appointment. The business hours mean you have to call while you are at work. I was actually hung up on several times. Often times service members would get upset if i asked for clarification on billing or insurance procedures.
Although the care my family has received there has been satisfactory. We have had multiple issues with the doctors coding the visit incorrectly. Which results in much more expensive visits, a lot of time spent on the phone trying to correct …
I have been a patient of this clinic for 20 now. They do amazing work. I absolutely love the patient portal they have designed to communicate effectively with patients. I have watched them grow over the years and understand why they have had so much success. Keep up the good work, central Florida needs you.
I have always had great experience when I’ve had to visit with my doctors. I indeed endorse the clinic and encourage everyone that need help to see the people they know their stuff.
I was deeply impressed by the great quality of care that I received at WC Urgent Care today. Dr. Gregory and staff are living examples of everything a caregiver should be. Thank you all for your service.
I was in and out for a COVID-19 test and treatment for symptoms within 30 minutes on July 25th.
The staff and physician were all very polite and professional.
They try to do good. You really must be on top of your care to get what you need. The lab is excellent and Radiology is good too. Some doctors are great and some are not. However, I just has a large problem and I was upset and scared. The patient services department did help me and they did it fast. So that’s a plus
Was seen in clinic after a fall that involved facial, neck, and hip injury. Xrays taken and injury and symptoms noted. Went back two days later because experiencing same headache, pressure in head and dizziness symptoms that started after …
Was seen by Dr. Stroub worst medical professional I’ve ever talked to. Didn’t seem willing to listen at all seemed as if he was just trying to rush me out of there didn’t seem as if he cared at all and that I was talking bogus I feel like …
So far in 10 plus years my wife and myself haven’t had any problems with scheduling, appointments, doctors, service or treatments. They are very professional and very qualified staff.
I really wish they would invest in pagers so you can “wait” to be called either in your car or near the premises. Even though masks are readily available, the wait times are long and I DO NOT WANT any of these coughs/flu that are going around when I come in. The wait time is horrendous, though the care is good.
The staff here at this clinic are very nice. Very clean building. I came in with alot of pain and they were very patient with me. They also made jokes to help make me feel better about getting my blood taken because it freaks me out. I would definitely recommend this clinic for sure 😁 …
I have had great experiences with Watson’s urgent care; however 3 physicians are present, the waiting room is relatively empty, and they’re expecting a 3 hour wait. When the waiting room is full and 2 physicians are present, I’ve had less of a wait.
After a car accident, breaking two bones in my wrist, DR. Nicholas Newsum,MD was able to set my arm and perform surgery at Watson clinic at the Lakeland hospital. I received the best care by everyone involved, from the front desk, all …
Ive been a patient at Watson clinic for the past 17 yrs. If i could give 6 stars i would. From my childrens pediatrician to my primary doctor. Fantastic. Excellent. Urgent care. Been there 100’s of times. Excellent. I can email any of my doctors and i receive answers within 1 to 2 hours.
So , I would like to tell you guys- DON’T go to this clinic. I went there for regular check up to get more information about future surgery but Dr Lakhani office charge like sick visit plus they charged me for nasal endoscopy which I didn’t …
They took care of me as soon as they were able.
Save yourself the trouble DO NOT GO HERE !!! They lied about how much it cost and told us $162.00 and when we got the bill it was $266.00. So when your sick and have to go here they jack up the cost…..What WALK-IN CLINIC CHARGES $194.00 …
They changed the hours to 10pm not 11!!!!! Did not tell any doctors or on call staff. I arrived at 955 thinking I had an hour left. They turned my 3 year old away saying they already turned off the computers. We spent the next two nights in the hospital. Turn away adults that’s fine, children I lose all respect for them.
Workers code billing incorrectly and do not do a good job. Go elsewhere.
Have been a patient for over 50 years. My doctor’s have been the best. They have coordinated my care. And I could not have asked for better
Went to Watson Clinic Urgent Care yesterday, lady is cordial at desk, she asked for insurance card, after a couple phone calls she determined that my insurance was not effective until the next day, to come back in Sunday Apr 7th, I come …
Every one has allways been great to me. I have never had any issues at all with any one from the one that make my appointment to check in. My doctors are great. I would highly recommend Watson Clinic.
I have been to Watson Clinic urgent care once before. Everyone was wonderful. However the second trip here is the last. Everyone here was very nice except for Dr Kenneth Stroub. Dr Stroub (and I use the term Doctor loosely in his case) must …
Congratulations to all who stood their ground. Wish I could have seen it. Your not alone. The whole ” My body my choice ” comes to mind. Anyways cheers!!! …
I wouldn’t recommend this Urgent Care to anyone. The nurse that took me back wasn’t wearing a mask because she was “trying to build up her immune system”. Also, the MD I saw was so concerned about Covid, that he didn’t even think about all …
I got bleach in my eye and Dr Gregory and his staff took me straight back and took great care of me! I never been there before but they made me feel as if ive been knowing them and going there for years. I really thank you Dr Gregory and your staff! 10 stars!
This is the second time having a horrible experience with “Dr.” Om Prakash. A few months back my husband went in with all the covid symptoms, and the doctor insisted it was the flu. They swabbed for the flu and it was negative. They did …
545pm was turned away, told clinic was closed. Had a woman with a gash in her head that needed to be checked and possibly needed stitches. Didn’t have a doctor who could see her. Guess they need to change their hours for truth in advertising.
Absolutely HORRIBLE experience!! If I could give a 0 star, I would have!! I had to get a CT Scan. First of all, It took them 2 weeks to let me know that my insurance company denied it. No one contacted me about it. I called many times and …
I called ahead for a Covid 19 test, as they are listed as one of the few locations available in Lakeland. They said no problem, and it was just a walk in. I arrived 6/9/2020 4:50pm and answered their entrance questions. Once inside, I was …
I’ve had to visit a number of doctors over the last 3 months, and I never had a problem. The staff were great and the doctors terrific. All of them worked very hard to make me feel good.
Very caring & they go out of there way to help you.
Update: Dr Pantol left the practice. 😭
Dr. Pantol (Neurology) is phenomenal. Is he tough to get into, yes. I won’t …
I enjoy my provider but how is it the lab never has my lab orders when I come for a test before my yearly appointment ?! It’s been this way the last three times *sigh*
I was in and out of Watson Clinic Urgent Care Main in just under an hour. I have Crohns disease and was not able to see my GI at the Mayo Clinic for another couple of weeks and was running low on my medications to reduce inflammation, …
First let me say I was 1,000 miles away when this occurred frantically driving here. I told my brother to take my husband to Lakeland Regional but he took him here (he’s new to the area). Tell me how do you lose a patient for almost 2 …
Well early this morning I was trying to get my sick husband seen. Heather (she has braces and she very unprofessional) was a complete b***h. She works at the front desk of Urgent Care, so there is no confusion and has blonde hair. She did …
My appointment with Dr Pham was at 2:50PM it is now 4:15PM and I’m STILL waiting. UNACCEPTABLE! If it wasn’t for the fact I need a new prescription I would have left long ago. I definitely will be finding a new Dr, closer to where I live
First time at a Watson facility…I received better care at Watson Clinic Urgent Care than I do at my primary care physician’s office (my doc is a TGH practitioner.) Interesting concept… patient care that emphasizes caring about the …
I’ve been here multiple times with my family and they are always caring and helpful. Doctors are great and knowledgeable. The only reason for not giving 5 stars is the wait time, your looking at anywhere from an hour to over 2 hours. But …
Staff was friendly and efficient. Waiting room was clean, busy but taken in an appropriate time frame. Organized. Doctor was helpful, took time with me. Was a good visit.
I was ill and getting worse quickly. We were driving back to our home in Virginia from Naples in an RV. I was seen with only a short wait (lucky?), CT and lab ordered and accomplished efficiently, results available, diagnosis made, …
This location has gotten worse over the years. Good doctors keep retiring and we are left with a string of employees that treat it as a big business. It is not the worst clinic but it very much gives you the take a number and wait in line kind of feel.
I have been to this urgent care many times. Most of those times would be rated higher. However, after my last attempt being rated at about a ONE, I figured I would settle at 3. I tried to file a formal complaint, but kept playing phone tag …
I visited again this evening. My health insurance is a mess right now, pay premiums – but united health says i dont exist.
The clinic staff is amazing, got my necessary refills and was given a few months …
Dr uy amazing nurse called me back said biling office saud couldn’t go for appointment pay 80 dollars because I have Freedom what does it matter I was willing to pay they did this because them a bill trying to make payments took all my …
I went in for a COVID test and I was surprised to have to sit in a waiting room with several other people. The chairs were not marked to promote social distancing. I didn’t feel safe at all and since I was having symptoms I didn’t want …
as a healthcare worker that knows the laws pertaining to patient care; I was in total shock when I was turned away from the UC because of my financial status and my urgent need to be seen by a provider (Which is illegal). I will definitely be filing a grievance towards this facility. It’s a shame since they have such good doctors.
My very sick mother was turned away because they do not accept her insurance here.
As a retired R.N. I find it amazingly inept that they would not remove a Jackson-Pratt wound drain. It is a very basic med-surg procedure that involves cutting a suture then pulling out the tube and placing a dressing over it. Instead was …
Please go somewhere else instead of Watson Clinic! My wife went in to have someone analyze her severe abdominal pain on Saturday morning. After being questioned at the entrance she waited 30 minutes in line for the receptionist to tell her …
My parents have been going here for years. They are able to get timely appointments for their doctors. They seem to get quality time with their doctors as well. Wait times can be extremely long for tests like ultrasound and such. Blood …
I see why they are currently rated a 3.3, and have so many 1 star reviews. Even though the urgent care claims “…in the best interest of patient care,” they do not hold true to that statement. I called at 05:40 p.m. to see about getting …
Started having adverse side effects and called my pharmacy. They told me the side effects were abnormal and to call my primary care immediately to be properly advised. Called Dr. Mazeheri’s care team 5 times. For some reason the line kept …
Watson Clinic is the best place. Dr. Hisley from the neurology department was able to find the best treatment for my headaches. I seemed to have a migraine since 2013 and no neurologist could find the correct treatment. But Dr. Hisley was …
They are very unprofessional. They have every single person with Covid-19 symptoms together without knowing if they do have it or don’t. Also they all are in this tiny waiting room not faraway from the rest of the patients that are …
I have lived in Lakeland for 25 yrs. and have been a patient of Watson Clinic and the Walkin Clinic for many years. I have never had any issues with either. The walkin clinic staff are always friendly and competent. I have had one or two …
This office is doing the worst job handling this pandemic of any offices I have visited in the last year. They made me wait outside for over thirty minutes in the pouring rain just to tell me i would have to wait another 1.5 hrs in a lobby …
Was trying to decide whether to go to urgent care or ER since last visits resulted in going to the ER the next day for better treatment. Urgent care website said I could make schedule ahead appointment so that I wouldn’t have to wait as …
Ive come here with my grandma a few times.
And most of the time, the receptionists act like they don’t have time for her. They give her attitude when she asks questions, left her waiting for HOURS and …
I have been seeing Hope Dukes / Dr Saylor for long time now waiting to get in to a Nerosurgeon, Hope has helped through this process with many appointments and time and made all the proper decisions for my well being in the mean time.She …
This place is a scam. Literally paid out of pocket to see a doctor for a prescription that I was unable to pick up before the expiration date due to some personal matters. Called to have it reordered and was assured that the only thing …
Absolutely worthless management refusing care for a bill from 22yrs ago from a disabled patient that has no money i now have good insurance and am being harassed for payment
Tried to come and have my son looked at for a cut on his finger. Arrived at 5:45pm and they were all walking out to their cars. They decided to close early. What the heck. They are urgent care to be available when other doctors aren’t open. …
I went to be tested for covid on 8/8 and asked for the PCR test and they did a rapid instead. After 2 1/2 hours waiting outside in my car I was told “this should make you feel better, your test is positive.” Of course that did NOT make me …
Had an unexpected medical concern this morning and Dr. Taef was able to fit me on her schedule. With all the health issues I have been dealing with over the past 5 years, it’s left me with anxiety about going to the doctor anywhere anymore …
I went to urgent Care because I was not feeling well. First thing they wanted to do was test me for covid. Which I told them would be negative. I felt like I had a sinus infection or bronchitis, or a combination of the two because I get it …
Have always had a positive experience. Considering I’ve always been sick when I visit the staff work effectively to prioritize their patients and treat everyone with dignity and respect allowing the individuals to leave with a sense of relief. Thank you all for your hard work!
Originally, my hubby and I went in on Sunday, 01/30/22 because of an serious issue I had on the right side of my neck (swollen). Plus my over active bladder. I gave a urine sample. Dr Prakash stated that I had a UTI. So he prescribed some …
Staff got us in quickly, my son had a head injury and they got him seen fast. The staff and Doctor was very nice and explained everything to me and my child. He’s had stitches before and they hurt and the doctor made sure he was numbed with …
Never go here. There is no communication or transparency from the company.
Truly the worst customer support I have ever had to deal with.
Good service just wish they would do what they say I’ve been waiting all day for a prescription
Horrible experience. Doctor’s staff unprofessional. No honest answer forthcoming when we asked why were we told the doctor was running almost 1 hour 45 minutes behind schedule. Front desk disrespectful. One lady laughed at us when we …
Having to wait over an hour simply for Lab Work is crazy! I haven’t been anywhere where you have to wait this long just for Labs in over a decade.
Never personally had a bad experience here. Takes a couple hours sure but if you’re not in dire need of immediate medical assistance it’s expected to wait a little bit. Staff always seem willing to explain things.
Normally I have great things to say about this health care clinic but today was awful. I went to get a covid test and arrive around 7:50. There is already a line of people and so I wait to go in. I was brought in first out of a group of 5 …
Me and my son went for colds. We were seen quickly and got what we needed to get better for work and school. Super friendly staff.
I have tried to call this office Several times to get And touch with someone and every time it says I’m sorry that’s not available goodbye they send me text messages for appointments that I never made I can’t deny them because this is my …
I unfortunately have been here twice in the last 2 weeks. Both times I was pleasantly surprised. I do not have a lot of health issues so I have not had to visit a urgent care or a hospital in a long time. The wait was short, the staff who …
Watson Urgent Care is an other level. In one hour I got Covid, urine, UT sound and blood test!!! I was relieved with the diagnosis and I know how to address my medical issues now. The personnel is superb. Doctors are caring. I am changing …
Dr Did not listen to me. Was told there was no splinter in my hand. A week later infected and a 3/4 inch long splinter came out.
We are new to the area and we’re referred to Watson urgent care. Everyone was very nice . They were quick and thorough. DR. Richard Dudrak was 100% great. Thank you all for taking such good care of me.
On Sunday, June 5th, I went to Urgent Care here at the Main Watson Clinic building to get diagnosed with what I believed at the time was an Upper Respiratory Infection. Flu and Covid tests came back negative. The front desk and the nurse …
Arrived for blood labs only at 8:18 am / 40 minute wait to be called back 🫤 / phlebotomist was great, no pain, quick, and professional. …
What an effing joke! Not considered frontline healthcare “heroes” when they’re closed on a Monday during the coldest stretch in Central Florida, right? Thank you for the wonderful time in the ER, a**holes!
I was so happy with my experience here. I went in on a Friday evening and was out within an hour. All of the employees were helpful and took great care of me. Thank you!
I took my daughter here twice and they were amazing. The doctor was nice and so were the medical staff. In and out in 45 mins.
Aimee Bert-Moreno needs assistance with her soft skills, stat. Her bedside manner is atrocious. I was on the receiving end of her bad day, and wonder how many others who are in very vulnerable positions have had their lives altered because …
Glad I came here to read the reviews. I have tried to get into Watson Clinic for specialty care, its impossible to get through to speak with someone and when you do its a call center. And then trying to get an appointment feels like …
My wife and I are visiting from Canada. Judith needed urgent care on Oct 29. After 2hrs we were out with diagnosis and meds to solve the problem.Excellant and caring staff here. I give this clinic a10+ out of 10. I would replace the sign …
I’ve always been a cash patient and the dr treated me different for simply asking the costs I requested records and they had symptoms listed I never mentioned. And they also sent me to collections without even telling me I owed anything. My …
Never go to quick care if you owe Watson Clinic money. You will have to wait to see if they can get a hold of someone in billing. Better to just go to ER. I have insurance with no co pay unsure why I would have a bill.
I was not impressed by the level of professionalism coming from one of the X-ray technicians. I had told the staff upon visiting the Urgent Care center on October 10th that both of my legs/feet were hurt, but the left one hurt more than the …