Wekiva Springs Center is a mental health and substance abuse outpatient facility in Jacksonville, FL, offering mental health care for adults and … See more
ZERO STARS. Ran by bunch of LIARS.
Friday Feb 3 I had gone to Wekiva voluntarily for an assessment for intense outpatient services. I arrived at 9am for my appt and it was 1045 before I even …
HORRIBLE HORRIBLE HORRIBLE!!!! I’ve given so much money to these people over the years through insurance n now when i need them most they say they can’t help me…PITIFUL!
I was here briefly in Jan 2016 for depression related bipolar and being here never helped, it was the environment and not enough time consumed during the day to keep the mind occupied from thing negatively.
The staff that admitted my friend in was very nice after she was in there for awhile the staff and doctors were very rude and the doctors really don’t know which way they are going one says something and the other does something different …
A nurse in this hospital bashed a friend into a bookshelf and bruised her over a misunderstanding. She is currently trying to sue the nurse in question. Do not go here.
The Best Behavioral Care in Florida, takes seriously the patient, his illness and his social environment, the only one where brain and mind are studied as a holistic scientific tenure through expert Neurological and Neuropsychiatric along with Corrective Emotional Experience Psychotherapy. A Soul finding place.
Pharm Tech have me a medication I told them out me into seizures in the past. Without telling me and this was 5days in. I want to sue them if anyone knows a good lawyer for this.
Such severe lack of communication at this place. Not all is lost but believe me when I say if you call up here checking on someone you will absolutely get the runaround. Nobody knows what’s going on and you’re lucky if you do get updates. Absolutely horrible! No wonder they get bad reviews. Total waste.
Horrible worker who answers the phone tried to make sure my 75 year old grandma was ok and safe and had my number to get ahold of me or someone safe and lady hung up on me and was very rude wouldn’t give me any info at all!
Was there for 8 days went in feeling lost and having nightmares from a bad surgery but they got me squared away and that’s the second time 2012 they helped me beat my opiate addiction this place is awesome you just gotta put a 💯 percent effort in it Mr.Gary and Mr Leaord are awesome people be nice to them lol 👍 😁😁😁 …
I brought my daught here that was homicidal and suicidal screaming for help and this so called hospital told her to go get PHP out patient “What” what is that anyway??? I had to take my daughter back out to the car crying having a breakdown and p.s.d.d. with no help at all. I would not recommend this hospital….
I have been here six times, not that I like it so much but it’s where the veterans administration sends you. Some visits were good some not so good. It’s way understaffed and that makes for some very grumpy people.
Would not recommend this place to my worst enemy. The Facility is understaffed which results in poor patient care. I was unable to speak with a doctor after numerous phone calls; unprofessional. I was unable to get a straight answer from …
My fiance was recently housed there. Communication with the family was terrible. Case Mgr didn’t return calls.they lied and released her without calling the family while she was over medicated and dropped her off downtown
An absolute nightmare. There are a FEW good people there but 90%of the staff needs serious redirection. I honestly feel more traumatized than before I encountered this place. I wouldn’t wish this place on anyone I remotely cared about let alone the people I love. I hope Justice is served to this place one day soon 🙁
I beg you, do not allow anyone you know to go here. Their communication is HORRIBLE. They shoot everyone up with so many drugs that I do not know if you will ever recover. My son is worse than he has ever been. I told them that my son …
The place is very dirty I came for help with suboxene they SAY THEY don’t do pain mgmnt Staff was rude Forget fresh food thy don’t do dinning rmI was attacked by roomate who smothered me in tp than poured water on me screaming you aren’t human Staff was extremely rude and Dr’s don’t care
This place is terrible i just called to get information and the lady was so rude and acted like she had an attitude then told me she was about to hang up in my face, she wouldn’t give me her name all she said was “Kim” she is nasty and rude …
Do not go here at all I was force to say things that’s not true. This center is not clean. At all the food is nasty. And the nurse are hypocrites and they hold you against your will.
Wekiva Springs Hospital is one of the forerunners in Mental Health. I really appreciate the time and effort they place on the community being well educated to assist patients and their caregivers to achieve outstanding goals. Therefore, trained and informed staff members make a successful business for all involved.
Nothing was right. I have done treatment before. This center is moreso for people with addiction and MENTALL ILLNESS. It is very confined they do not make use of the pool tennis courts they brag about. I had a Psychiatrist diagnosis me in …
My Autistic,Developmentally Disabled, adult daughter is a patient right now at this facility. I am her legal guardian due to her low cognitive function. These people have only called during her intake, and i have yet to speak to her …
First of all, the Intake Spec lied about the process. She stated that you could leave whenever you wanted to…NOT true!! They try to keep you at least 7 days (for the $$)! The “doctors” don’t arrive until after 6 pm, therefore you’re …
The psychiatrists are dishonest and they exploit people who are admitted without outside support I went in on my own I was treated very bad by the staff of the unit they recently got rid of the all woman’s unit they were bringing their …
I wouldnt even this place one star but it’s making me rate it! But this place is so jacked up! I was stuck there so they could milk out my insurance and not only that they filed a injunction with the courts to keep me there! Let’s not talk …
I was a patient on 700. Let me tell you cara (tech) is a lifesaver, she made sure everyone was loved everyday while I were there she always had a beautiful smile! She reminded me of all the potential I have and how beautiful I were …
This place was dirty. The food was worse than cafeteria food in schools. The recovery activities were Middle School based at best. The “doctor” just wanted to administer meds at best.
The biggest complaint I have concerning this whole place is they are not confidential as they say they are You sign papers to the fact of who you want to know you were here, in the end if you give them your Drs. name they do send him a 5 …
Please read. I would not recommend this place on the basis for several reasons. First, it will scare you – the people here are very kind but it is not the Ritz. Second, the place will scare you. Ha. Just kidding. They kept my razor in their …
I have never been disappointed in any of the continuing education events at Wekiva Springs. The registration process is straightforward and easy, the staff always welcoming and well informed, and without exception, the presentations have …
Not only do they treat their patients like garbage , they treat the families coming to visit horribly as well. dogs get fed better than these patients . Their treatment is second class , and their emotional support is laughable. I wouldn’t put my worst enemy in here .
This facility saved my husband’s life and put our family back together. The staff is compassionate, caring and extremely knowledgeable about mental health and substance abuse. We are fortunate to have this resource in our community.
Lorraine F.
Psychiatrists were lame as usual, but everything else was satisfactory. Sweet head nurse. She sat at the foot of my bed to help me fall asleep my first night .They were more than willing to make adjustments to an already diverse menus to …
My third time there just was released. After the usual five to eight hour wait for admission, I finally got to the ward around seven pm. Now this is the place the VA sends you when there beds are full in Gainesville and lake city which they …
If I could give them a zero if I could. The do not care about quality patient care. They overmedicate the patients. There was a patient in the unit with me who was harassing me to the point of violence. When I reacted, I was the one who was …
Gary Hunter Erin Kim All the nurses and techs are awesome of course the tech Gary is as cool as they get along as with Erin and hunter 😀 Dr Henin is awesome Go 400 …
THIS SHOULD BE ZERO STARS!!!!!!!!! I know this is long but please read the whole thing! It’s important. My fiance was brought here against will, when he was not suicidal. They have now held him for 3 days, they have limited his access to …
Don’t even take your dog to this place the most incompetent staff who just wants a paycheck instead of helping people who don’t have the mentail capacity to take care of themselves which is one of the “purposes”of this center, to treat …
This place is far from the Ritz, but unfortunately that seems to be the case for most of Florida’s mental health facilities. That being said this is one of the best places you can go (in my opinion) If you’re in a crisis or need a slightly …
If I could give zero stars, I would. I checked in voluntarily in June, due to severe anxiety and depression. The bed exacerbated my spinal and hip pain, and the breakfast food the first morning was nearly inedible. Returning from the …
I thought the staff was amazing especially Kris and Kristy. I felt like they truly cared and it almost seemed like I was talking to friends rather than Mental Health professionals. I was educated on coping skills, as well as how to retrain my brain and behaviors. I will never forget them, and I am forever grateful!
There is NO PERFECT PLACE!.Only imperfect people following their company’s mission to the best of their ability at that moment. There is good and bad everywhere. However, if you are in need of support, and encouragement, during a tough time …
If you love someone, don’t send them here. If you dislike someone, don’t send them here. And if you hate someone, don’t send them here. This facility should be closed down. Someone stated in a comment that no place is perfect. No kidding. …
I can honestly say that the week I spent at Wekiva was the very best week of my life. One could tell that the therapists and counselors really did care about their patients, especially Gail. Adam in unit 800 was so kind and …
Hope your family member isn’t a VA transfer for when Lake City and Gainesville have no beds. Horrible experience. Staff needs training on communication. Starting with admission, they need training on how to notify family and emergency …
Communication is horrible for starters. If your baker acted be prepared to stay longer than 72 hours. In that case your only help is the duval public defender. You will be over medicated and robbed of insurance money. You will never get …
This place is basically a way to be put in a prison without ever committing a crime. Inmates have more freedoms than the patients. Patients are allowed to buy things through the facility but if a family member brings you the same thing you …
I recently stayed here for suicide risk and came in last sunday and was released last friday before memorial day with several others and was told would be released shortly and after several hours was released 4 hours later without my meds. …
I visited Wekiva 6 times. It was the worst experience ever! My very first visit I got there during dinner time and they wouldn’t let me go eat. I hadn’t eaten since lunch earlier that day. I was assessed by the med nurse who overall turned …
My brother was admitted to this facility two days after he was released from 7 days in Orange Park Medical center behavioral unit. Please read my review on their website(Orange Park Medical) the place is an absolute disaster and has no …
I’ve been trying for weeks… Which has turned into months to just get my medical records. I finally decided I’d just have to drive there to get them and had a death in the family and flew across country for it. Today is June 19, 2018 at …
not even 4 hours after i was discharged i blacked out and ended up in the ER. They will over dose you here on powerful stuff without even asking for your medical history. The nurses all couldn’t care less about the patients and one on one …
If I could give this place a negative score I would. They treat people awful. You are only allowed to drink fluids during specific times and that adds up to 5 times a day. Most of those times they don’t even unlock it then. …
I have just completed the 28 day rehab program at Wekiva. I have to say I was very pleased with my experience. The groups were really great and educational. The therapists we really good. I am very thankful for the hospitality. The staff …
Hospital used to be great! Staff now could care less about patients well being, some seem to avoid you like you have the plague and others have horrible attitudes. Understaffed in all aspects. Doctors need to be way more attentive and …
This place was awful. My first night there my roommate who was an elderly man and not really “there” peed all over the bathroom floor and was sound asleep. I notified one of the nurses who had an attitude with me the second I asked her …
Avoid this center like the plaque. Since Covid, this center is completely bare bones. They are providing daycare not mental health care. My son was in 3 days for crisis stabilization. Never once saw a doctor or clinician. He was fed 2 …
Honestly this is the best treatment center I been to it help me identify my triggers and effective communication and help me get through my pass trauma. The staff was good especially Ro, Med nurse Heather, Kehara, Tasha and my doctor Dr. D. …
The worst experience ever. They disrespect the patients! Only the front desk lady is nice. But inside is the worst mistreat EVER!!!!! Some nurses treat patients like trash!! They dont clean the rooms….. is beyond belief the disrespect at this place!!!! Hopefully management call me so I can finish expressing how bad is this place!!!!
Awful place, poor quality of staff, horrible customer service, patients walking up and down the halls, wouldn’t receive a call back for days, just like any other place like this in Jacksonville, still stay away and keep your loves away, thank You
St. VINCENT EMERGENCY ROOM DR. SHAME ON YOU FOR SENDING ME TO THAT BAD PLACE
NO HELP THEY DON’T CARE ABOUT YOU JUST YOUR INSURANCE THERE FOR 72 HRS FOR PANIC ATTACK …
I would not have ask that my daughter go to this facility if I knew the level of rudeness. I tried to leave my numbers to my other cell and because of a code they would not take the message. I wish i would have found another place for her. This is beyond unacceptable.
Receptionist are extremely rude!!!! Therapist do NOT return phone calls!!!! I don’t know what good it does to have a patient code when you can’t ask anyone for information on your loved one.
Do not recommend. Especially if you are a veteran. My little brother is an o.i.f. o.e.f. and o.n.d. veteran. An e5 buck sergeant us army ranger. Who has t.b.i. and severe p.t.s.d. and shunt placement. With bipolar issues. Bleeding …
Absolutely despicable facility focused more on profit than on the actual mental well-being of the patient. They conduct convoluted and shady business practices in an attempt to maximize the time spent and medication prescribed to a patient …
OWNERS, PLEASE READ!!!!
I was sent to this facility after having a meltdown in my neurologist’s office and was sent to Wekiva on a 72 hour observation. I suffer from severe depression …
I’ve called twice to leave my number for a patient. The trash answering the phone is a useless nasty lady who has refused to give me her name and won’t relay the message I leave to the patient there. I know she won’t relay it because the …
The only reason I give it two stars instead of one is because of the permittivity of tobacco. I think that’s the right word but it probably isn’t. I’m no genius or nothing.
I personally work in health care and I WOULD NOT RECOMMEND having your loved one placed here if you have any control in the matter. The front desk staff is unprofessional, rude, and hang up on you any chance they get even if you have all of …
This is the worst place to work at , they do not protect the employees they have a RN named Holly she is a supervisor who bullies other employees and still has a job . The patients will say anything to get you to lose you’re job . Barbara …
I agree with all the comments that are placed on here regarding the ladies at the front desk. It is unreal on the level of non help and Rudeness that I have experienced from them when you’re there drop in your loved one off or when you call …
4 years ago today on my birthday I left wekiva springs and I remain clean and sober and I actually have a job now that I get to give back I am so greatful for them. My friend has been out of there for 6 years and she is now raising her granddaughter we can’t thank you enough
Genuinely so frightening I left before finishing paperwork. That was terrifying. The privacy disclosure wasn’t even legible, and a patient’s belongings were stolen while I was there. Staff was combative with the patient in question, and that exchange led me to leave without receiving care.
I was sent here for 2 days and due to bed shortage I was put on the 500 block. My first night I was told to drink from the sink or toilet. This place does care about your mental state and I witnessed first hand the neglect and dirtiness of …
My brother is a disabled USMC veteran who has TBI (traumatic brain injury). Since the state of Florida has declared him many years ago “mentally incompetent”, I have been acting as his Ward/Guardian for nearly 10 years. Since my brother was …
If I could this place a zero I would. It was absolutely horrible and should be closed down permanently. I don’t see how it makes people better if anything I’d say it makes them worse. As a 20 year old my 3 1/2 days at this horrible …
Am I allowed to curse on a google review? Not only do all the other reviews say this place is not good (to stay appropriate), my mother just got discharged and told me that she had to wear the same DIRTY clothes for the entire stay there (4 …
All staff members were kind and professional my entire stay. Special shout-out to Caryn the nurse and tech Hunter during my admission process. My peers helped me tremendously. My doc was great, rec therapist was wonderful, thank you Robbie and the other young lady that led our Rec therapy sessions. Life changing event. Thank you.
My experiences I can’t explain it hurts. It started off when my mom put me there thinking it would help. I agreed and it wasn’t against my will. I ended up being basically tortured I couldn’t call my loved ones they wouldn’t let me call and …
DO NOT WORK here i repeat DO NOT WORK HERE they treat you like garbage if you say something about the supervisor son which gets away with smoking in the hospital. They leave you alone with so many patient talk about Dangerous !! they dont …
I wish I could give my experiences here below 0 stars. I still have trauma and nightmares from this place and it haunts me. To be fair- I wasn’t in the best state when I arrived and I ended up leaving ten times worse and having to go to …
please do not send your family here or anyone you care about. All the good reviews are clearly boted and fake. This place is nothing good I send my fiancé here and she came back mentally recked I thought it would help and it did the …
An awful place. They sent patient mail to me in error so I called to let them know and the receptionist said… what am I supposed to do about it. She didn’t even ask the patients name. So I said update your records so people’s information …
Do not send your loved ones here unless you expect that they will be released without treatment and no one calls you back to let you know any status. The family hasn’t received a return call and this is the 3rd visit because police are …
Thank you to the dedicated staff at Wekiva Especially starting with whom I would consider the face of the facility ,The receptionists at the front desk , especially Mrs.Kim and the other dedicated staff at the front desk for their warm …
The people here are incompetent & they do not listen. I sent a family member here who was experiencing temporary psychosis as a side effect of steroid use. Despite explaining that she had already been diagnosed with this condition by 2 …
Many things to say about this place. the ONLY GOOD thing was a few social workers and employees who took care of the patients. Many were rude and without empathy. They also committed fraud. Most flagrantly ordering a blood prostate exam on …
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ZERO STARS. Ran by bunch of LIARS.
Friday Feb 3 I had gone to Wekiva voluntarily for an assessment for intense outpatient services. I arrived at 9am for my appt and it was 1045 before I even …
Im terrified of this place and have PTSD from being here
It is what it is…
Fantastic and fun
This place needs to be shut down!!!
Wonderful Ecperience!! 🙂
Great Facility!
THEY DONT ANSWER THE PHONE….
Good people says kc
Baker Act presentation was excellent
I would not send my worst enemy here…
Very educational thank you staff& friends!
This is the worst place I have ever been! Stay away!!
Great atmosphere. Great staff. Great food. Appreciate it.
Everyone should be fired in there and they should just shut it down sorry.
All about the money. Have no true intentions of honest help for citizens of this community.
Great service this place changed my life. Thank you to all the staff their !!!!
This placw saved my life i swallowed 108 pills last April they are hands on and do care!!
Promises broken liars don’t waste your time
The front desk staff is horrible, very rude and disrespectful!!!
The staff is very helpful and compassionate both now and in the past.
They don’t care about your health, they care about drugging you up and moving on.
Saved my life got me off the streets after 2 years homeless in Jacksonville
HORRIBLE HORRIBLE HORRIBLE!!!! I’ve given so much money to these people over the years through insurance n now when i need them most they say they can’t help me…PITIFUL!
The staff is really hands on. They actually care about you. They show tough love but it’s genuine….
Very good staff. Pool and gym for recovery.
I was in wakeiva last week and they were really nice and helpful even afterwards ,and professional John condupi.
I was here briefly in Jan 2016 for depression related bipolar and being here never helped, it was the environment and not enough time consumed during the day to keep the mind occupied from thing negatively.
I was there for two days the staff was good to everyone. Some of the group therapy was not so good.
My mom was a patient here for one day because we found out they wouldn’t even let her drink water when she was dying of thirst.
Stay far far away from this place. If not you are going to walk out worse then when you came in. Look at the reviews. Stay away from here! RUN! Away.
It’s the same place as River Point
Dirty all about dammm money and insurance
Horrible food …
The staff that admitted my friend in was very nice after she was in there for awhile the staff and doctors were very rude and the doctors really don’t know which way they are going one says something and the other does something different …
Wekiva Springs really helped me open my eyes to my self inflicted ailments. Now im on my way to recovery and a Life worth LIVING FOR!
Wakiva is great they saved my life anyone who says other is crazy and the best nurse in the world works there thank you to nurse tracey I love you
Very dedicated and professional staff. All my interactions with them have given me the impression that they truly care about their patients.
Ms.kim at the front desk is a great person she goes above and beyond to help you
My Husband enjoyed his stay. Staff was very friendly and he built lasting relationships.
A nurse in this hospital bashed a friend into a bookshelf and bruised her over a misunderstanding. She is currently trying to sue the nurse in question. Do not go here.
I keep getting placed in the gereactric unit even tho they have room in the 400 hall
The Best Behavioral Care in Florida, takes seriously the patient, his illness and his social environment, the only one where brain and mind are studied as a holistic scientific tenure through expert Neurological and Neuropsychiatric along with Corrective Emotional Experience Psychotherapy. A Soul finding place.
Pharm Tech have me a medication I told them out me into seizures in the past. Without telling me and this was 5days in. I want to sue them if anyone knows a good lawyer for this.
Such severe lack of communication at this place. Not all is lost but believe me when I say if you call up here checking on someone you will absolutely get the runaround. Nobody knows what’s going on and you’re lucky if you do get updates. Absolutely horrible! No wonder they get bad reviews. Total waste.
Horrible worker who answers the phone tried to make sure my 75 year old grandma was ok and safe and had my number to get ahold of me or someone safe and lady hung up on me and was very rude wouldn’t give me any info at all!
Was there for 8 days went in feeling lost and having nightmares from a bad surgery but they got me squared away and that’s the second time 2012 they helped me beat my opiate addiction this place is awesome you just gotta put a 💯 percent effort in it Mr.Gary and Mr Leaord are awesome people be nice to them lol 👍 😁😁😁 …
I brought my daught here that was homicidal and suicidal screaming for help and this so called hospital told her to go get PHP out patient “What” what is that anyway??? I had to take my daughter back out to the car crying having a breakdown and p.s.d.d. with no help at all. I would not recommend this hospital….
I have been here six times, not that I like it so much but it’s where the veterans administration sends you. Some visits were good some not so good. It’s way understaffed and that makes for some very grumpy people.
Would not recommend this place to my worst enemy. The Facility is understaffed which results in poor patient care. I was unable to speak with a doctor after numerous phone calls; unprofessional. I was unable to get a straight answer from …
My fiance was recently housed there. Communication with the family was terrible. Case Mgr didn’t return calls.they lied and released her without calling the family while she was over medicated and dropped her off downtown
An absolute nightmare. There are a FEW good people there but 90%of the staff needs serious redirection. I honestly feel more traumatized than before I encountered this place. I wouldn’t wish this place on anyone I remotely cared about let alone the people I love. I hope Justice is served to this place one day soon 🙁
I beg you, do not allow anyone you know to go here. Their communication is HORRIBLE. They shoot everyone up with so many drugs that I do not know if you will ever recover. My son is worse than he has ever been. I told them that my son …
The place is very dirty I came for help with suboxene they SAY THEY don’t do pain mgmnt Staff was rude Forget fresh food thy don’t do dinning rmI was attacked by roomate who smothered me in tp than poured water on me screaming you aren’t human Staff was extremely rude and Dr’s don’t care
This place is terrible i just called to get information and the lady was so rude and acted like she had an attitude then told me she was about to hang up in my face, she wouldn’t give me her name all she said was “Kim” she is nasty and rude …
Do not go here at all I was force to say things that’s not true. This center is not clean. At all the food is nasty. And the nurse are hypocrites and they hold you against your will.
Wekiva Springs Hospital is one of the forerunners in Mental Health. I really appreciate the time and effort they place on the community being well educated to assist patients and their caregivers to achieve outstanding goals. Therefore, trained and informed staff members make a successful business for all involved.
Nothing was right. I have done treatment before. This center is moreso for people with addiction and MENTALL ILLNESS. It is very confined they do not make use of the pool tennis courts they brag about. I had a Psychiatrist diagnosis me in …
My Autistic,Developmentally Disabled, adult daughter is a patient right now at this facility. I am her legal guardian due to her low cognitive function. These people have only called during her intake, and i have yet to speak to her …
First of all, the Intake Spec lied about the process. She stated that you could leave whenever you wanted to…NOT true!! They try to keep you at least 7 days (for the $$)! The “doctors” don’t arrive until after 6 pm, therefore you’re …
The psychiatrists are dishonest and they exploit people who are admitted without outside support I went in on my own I was treated very bad by the staff of the unit they recently got rid of the all woman’s unit they were bringing their …
I wouldnt even this place one star but it’s making me rate it! But this place is so jacked up! I was stuck there so they could milk out my insurance and not only that they filed a injunction with the courts to keep me there! Let’s not talk …
I was a patient on 700. Let me tell you cara (tech) is a lifesaver, she made sure everyone was loved everyday while I were there she always had a beautiful smile! She reminded me of all the potential I have and how beautiful I were …
This place was dirty. The food was worse than cafeteria food in schools. The recovery activities were Middle School based at best. The “doctor” just wanted to administer meds at best.
The biggest complaint I have concerning this whole place is they are not confidential as they say they are You sign papers to the fact of who you want to know you were here, in the end if you give them your Drs. name they do send him a 5 …
Please read. I would not recommend this place on the basis for several reasons. First, it will scare you – the people here are very kind but it is not the Ritz. Second, the place will scare you. Ha. Just kidding. They kept my razor in their …
I have never been disappointed in any of the continuing education events at Wekiva Springs. The registration process is straightforward and easy, the staff always welcoming and well informed, and without exception, the presentations have …
Not only do they treat their patients like garbage , they treat the families coming to visit horribly as well. dogs get fed better than these patients . Their treatment is second class , and their emotional support is laughable. I wouldn’t put my worst enemy in here .
Dear Wekiva Springs,
I have been knocking thoughts around my head the past few days to find a perfect …
This facility saved my husband’s life and put our family back together. The staff is compassionate, caring and extremely knowledgeable about mental health and substance abuse. We are fortunate to have this resource in our community.
Lorraine F.
Psychiatrists were lame as usual, but everything else was satisfactory. Sweet head nurse. She sat at the foot of my bed to help me fall asleep my first night .They were more than willing to make adjustments to an already diverse menus to …
My third time there just was released. After the usual five to eight hour wait for admission, I finally got to the ward around seven pm. Now this is the place the VA sends you when there beds are full in Gainesville and lake city which they …
During my stay, I woke up to actual cockroaches crawling on me while I was trying to sleep and the staff shook it off like it was no big deal.
If I could give them a zero if I could. The do not care about quality patient care. They overmedicate the patients. There was a patient in the unit with me who was harassing me to the point of violence. When I reacted, I was the one who was …
Gary Hunter Erin Kim All the nurses and techs are awesome of course the tech Gary is as cool as they get along as with Erin and hunter 😀 Dr Henin is awesome Go 400 …
THIS SHOULD BE ZERO STARS!!!!!!!!! I know this is long but please read the whole thing! It’s important. My fiance was brought here against will, when he was not suicidal. They have now held him for 3 days, they have limited his access to …
Don’t even take your dog to this place the most incompetent staff who just wants a paycheck instead of helping people who don’t have the mentail capacity to take care of themselves which is one of the “purposes”of this center, to treat …
This place is far from the Ritz, but unfortunately that seems to be the case for most of Florida’s mental health facilities. That being said this is one of the best places you can go (in my opinion) If you’re in a crisis or need a slightly …
If I could give zero stars, I would. I checked in voluntarily in June, due to severe anxiety and depression. The bed exacerbated my spinal and hip pain, and the breakfast food the first morning was nearly inedible. Returning from the …
I thought the staff was amazing especially Kris and Kristy. I felt like they truly cared and it almost seemed like I was talking to friends rather than Mental Health professionals. I was educated on coping skills, as well as how to retrain my brain and behaviors. I will never forget them, and I am forever grateful!
There is NO PERFECT PLACE!.Only imperfect people following their company’s mission to the best of their ability at that moment. There is good and bad everywhere. However, if you are in need of support, and encouragement, during a tough time …
If you love someone, don’t send them here. If you dislike someone, don’t send them here. And if you hate someone, don’t send them here. This facility should be closed down. Someone stated in a comment that no place is perfect. No kidding. …
I can honestly say that the week I spent at Wekiva was the very best week of my life. One could tell that the therapists and counselors really did care about their patients, especially Gail. Adam in unit 800 was so kind and …
Hope your family member isn’t a VA transfer for when Lake City and Gainesville have no beds. Horrible experience. Staff needs training on communication. Starting with admission, they need training on how to notify family and emergency …
Communication is horrible for starters. If your baker acted be prepared to stay longer than 72 hours. In that case your only help is the duval public defender. You will be over medicated and robbed of insurance money. You will never get …
This place is basically a way to be put in a prison without ever committing a crime. Inmates have more freedoms than the patients. Patients are allowed to buy things through the facility but if a family member brings you the same thing you …
I recently stayed here for suicide risk and came in last sunday and was released last friday before memorial day with several others and was told would be released shortly and after several hours was released 4 hours later without my meds. …
I visited Wekiva 6 times. It was the worst experience ever! My very first visit I got there during dinner time and they wouldn’t let me go eat. I hadn’t eaten since lunch earlier that day. I was assessed by the med nurse who overall turned …
My brother was admitted to this facility two days after he was released from 7 days in Orange Park Medical center behavioral unit. Please read my review on their website(Orange Park Medical) the place is an absolute disaster and has no …
I’ve been trying for weeks… Which has turned into months to just get my medical records. I finally decided I’d just have to drive there to get them and had a death in the family and flew across country for it. Today is June 19, 2018 at …
not even 4 hours after i was discharged i blacked out and ended up in the ER. They will over dose you here on powerful stuff without even asking for your medical history. The nurses all couldn’t care less about the patients and one on one …
If I could give this place a negative score I would. They treat people awful. You are only allowed to drink fluids during specific times and that adds up to 5 times a day. Most of those times they don’t even unlock it then. …
I have just completed the 28 day rehab program at Wekiva. I have to say I was very pleased with my experience. The groups were really great and educational. The therapists we really good. I am very thankful for the hospitality. The staff …
I just recently had a loved one in this place that was discharged today. I must say if I could give this place less than a one star I would. …
Hospital used to be great! Staff now could care less about patients well being, some seem to avoid you like you have the plague and others have horrible attitudes. Understaffed in all aspects. Doctors need to be way more attentive and …
This place was awful. My first night there my roommate who was an elderly man and not really “there” peed all over the bathroom floor and was sound asleep. I notified one of the nurses who had an attitude with me the second I asked her …
Avoid this center like the plaque. Since Covid, this center is completely bare bones. They are providing daycare not mental health care. My son was in 3 days for crisis stabilization. Never once saw a doctor or clinician. He was fed 2 …
Honestly this is the best treatment center I been to it help me identify my triggers and effective communication and help me get through my pass trauma. The staff was good especially Ro, Med nurse Heather, Kehara, Tasha and my doctor Dr. D. …
The worst experience ever. They disrespect the patients! Only the front desk lady is nice. But inside is the worst mistreat EVER!!!!! Some nurses treat patients like trash!! They dont clean the rooms….. is beyond belief the disrespect at this place!!!! Hopefully management call me so I can finish expressing how bad is this place!!!!
Awful place, poor quality of staff, horrible customer service, patients walking up and down the halls, wouldn’t receive a call back for days, just like any other place like this in Jacksonville, still stay away and keep your loves away, thank You
St. VINCENT EMERGENCY ROOM DR. SHAME ON YOU FOR SENDING ME TO THAT BAD PLACE
NO HELP THEY DON’T CARE ABOUT YOU JUST YOUR INSURANCE THERE FOR 72 HRS FOR PANIC ATTACK …
Just Awful! If I could give them a negative number I would. A complete waste of time. DO NOT COME!
I would not have ask that my daughter go to this facility if I knew the level of rudeness. I tried to leave my numbers to my other cell and because of a code they would not take the message. I wish i would have found another place for her. This is beyond unacceptable.
Receptionist are extremely rude!!!! Therapist do NOT return phone calls!!!! I don’t know what good it does to have a patient code when you can’t ask anyone for information on your loved one.
Do not recommend. Especially if you are a veteran. My little brother is an o.i.f. o.e.f. and o.n.d. veteran. An e5 buck sergeant us army ranger. Who has t.b.i. and severe p.t.s.d. and shunt placement. With bipolar issues. Bleeding …
Absolutely despicable facility focused more on profit than on the actual mental well-being of the patient. They conduct convoluted and shady business practices in an attempt to maximize the time spent and medication prescribed to a patient …
OWNERS, PLEASE READ!!!!
I was sent to this facility after having a meltdown in my neurologist’s office and was sent to Wekiva on a 72 hour observation. I suffer from severe depression …
Although it was a misunderstanding why I was sent here. I was treated with respect and I didn’t feel worried at all while I was there.
I’ve called twice to leave my number for a patient. The trash answering the phone is a useless nasty lady who has refused to give me her name and won’t relay the message I leave to the patient there. I know she won’t relay it because the …
The only reason I give it two stars instead of one is because of the permittivity of tobacco. I think that’s the right word but it probably isn’t. I’m no genius or nothing.
I personally work in health care and I WOULD NOT RECOMMEND having your loved one placed here if you have any control in the matter. The front desk staff is unprofessional, rude, and hang up on you any chance they get even if you have all of …
This is the worst place to work at , they do not protect the employees they have a RN named Holly she is a supervisor who bullies other employees and still has a job . The patients will say anything to get you to lose you’re job . Barbara …
I agree with all the comments that are placed on here regarding the ladies at the front desk. It is unreal on the level of non help and Rudeness that I have experienced from them when you’re there drop in your loved one off or when you call …
4 years ago today on my birthday I left wekiva springs and I remain clean and sober and I actually have a job now that I get to give back I am so greatful for them. My friend has been out of there for 6 years and she is now raising her granddaughter we can’t thank you enough
Genuinely so frightening I left before finishing paperwork. That was terrifying. The privacy disclosure wasn’t even legible, and a patient’s belongings were stolen while I was there. Staff was combative with the patient in question, and that exchange led me to leave without receiving care.
I was sent here for 2 days and due to bed shortage I was put on the 500 block. My first night I was told to drink from the sink or toilet. This place does care about your mental state and I witnessed first hand the neglect and dirtiness of …
My brother is a disabled USMC veteran who has TBI (traumatic brain injury). Since the state of Florida has declared him many years ago “mentally incompetent”, I have been acting as his Ward/Guardian for nearly 10 years. Since my brother was …
If I could this place a zero I would. It was absolutely horrible and should be closed down permanently. I don’t see how it makes people better if anything I’d say it makes them worse. As a 20 year old my 3 1/2 days at this horrible …
Am I allowed to curse on a google review? Not only do all the other reviews say this place is not good (to stay appropriate), my mother just got discharged and told me that she had to wear the same DIRTY clothes for the entire stay there (4 …
All staff members were kind and professional my entire stay. Special shout-out to Caryn the nurse and tech Hunter during my admission process. My peers helped me tremendously. My doc was great, rec therapist was wonderful, thank you Robbie and the other young lady that led our Rec therapy sessions. Life changing event. Thank you.
My experiences I can’t explain it hurts. It started off when my mom put me there thinking it would help. I agreed and it wasn’t against my will. I ended up being basically tortured I couldn’t call my loved ones they wouldn’t let me call and …
DO NOT WORK here i repeat DO NOT WORK HERE they treat you like garbage if you say something about the supervisor son which gets away with smoking in the hospital. They leave you alone with so many patient talk about Dangerous !! they dont …
I wish I could give my experiences here below 0 stars. I still have trauma and nightmares from this place and it haunts me. To be fair- I wasn’t in the best state when I arrived and I ended up leaving ten times worse and having to go to …
please do not send your family here or anyone you care about. All the good reviews are clearly boted and fake. This place is nothing good I send my fiancé here and she came back mentally recked I thought it would help and it did the …
An awful place. They sent patient mail to me in error so I called to let them know and the receptionist said… what am I supposed to do about it. She didn’t even ask the patients name. So I said update your records so people’s information …
Do not send your loved ones here unless you expect that they will be released without treatment and no one calls you back to let you know any status. The family hasn’t received a return call and this is the 3rd visit because police are …
Thank you to the dedicated staff at Wekiva Especially starting with whom I would consider the face of the facility ,The receptionists at the front desk , especially Mrs.Kim and the other dedicated staff at the front desk for their warm …
The people here are incompetent & they do not listen. I sent a family member here who was experiencing temporary psychosis as a side effect of steroid use. Despite explaining that she had already been diagnosed with this condition by 2 …
Many things to say about this place. the ONLY GOOD thing was a few social workers and employees who took care of the patients. Many were rude and without empathy. They also committed fraud. Most flagrantly ordering a blood prostate exam on …
I’m not really sure how I feel about this place.
It’s been a while since I stayed — 11 months now — but I was only 21 at the …
Shout out to Hunter ( Tech ) , Nurse Paige and tech Ms. K . Beyond that , just be prepared to be treated in my opinion like a jail inmate. …