WellBridge Greater Dallas is a 48-bed inpatient psychiatric hospital providing full service inpatient and outpatient mental healthcare for adults, adolescents and young adults.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
4301 Mapleshade Ln, Plano, TX 75093
The doctors don’t respect HIPPA or how the medication affects their patients. I witnessed a women come in with her seizure medication yet they wouldn’t let her have it leading to a total of 6 episodes …
Call to speak to my brother calling all day to be told that they didnt give a f*** who i was calling for and told to call back
Best customer service and DON I have ever encountered in a hospital
They only care about money not the health of their patients or employees
This place is HORRIBLE. I cannot for the life of me figure out why it hasn’t been shut down. FILTHY.
Wonderful staff members there and good food and nurses.
I initially was extremely skeptical, but thank the staff for contacting me directly and addressing my concerns. That was excellent customer service. Thank you again for that.
I have heard they are so shady. Insurance fraud . This is really sad
Dealing with family members going through issues is tough. The staff at Wellbridge was communicative, professional and responsible.
The staff at Wellbridge were very polite and took very good care of me during my stay. Especially MHT Crystal.
very helpful hospital. My sister was there couple months ago they helped her get on right medicine. She is feeling like herself again. Thank you.
Great staff and administrative team! They understand the experience can be overwhelming to families and they work diligently to make the process as tolerable as possible.
They dont care about the patients, they don’t care about their employees, all they care about is if your insurance company will cough up the money.
Heads in beds. They do not care about your mental health. Period.
We took my mother here because she was having mental issues she was treated with the upmost respect we met a few employees there Witney and Brittany were very helpful and a few other people that we met they were very professional and my mom …
The staff is very diligent to make sure everything gets done. Sometimes there aren’t that make people working, but they still do a great job. I would recommend this facility to my friends and family. Thanks for everything.
The IOP staff truly care about you as a person. Kaitlynn, who is awesome at CBT, opened my eyes in ways other therapists could not. I will forever be grateful for Wellbridge!!
My dad was sent here with no one’s consent by a rehabilitation center called CC Young. They just didn’t want to deal with him anymore because he would get agitated and the nurses didn’t want to put up with him. I’m reading these awful reviews and I don’t know what to do. I don’t want him in here!
This place is holding my mother against her will. On the very first day she fell out of her wheelchair and no one came to her crying out for an hr. She has told me that they leave her unattended in rooms for hrs at a time. Have removed the …
Wellbridge is a very clean state of the art hospital.
It’s employees are well trained and caring.
The staff is very attentive to the patients and very respectful to them.
North Texas is blessed to have Wellbridge.
My sister went into this facility with dementia and came out a zombie. It is such a Medicare scam don’t take your love one there. We are still trying to get her back near where she was after 5 weeks. She is only 65 years old.
Terrible nurses, no help at all, and only 1 phone in the whole place. Very irritating to say the least, do not recommend bringing a loved one here.
Worst place to work. They treat the patients like less than human. When I worked there as a nurse the whole facility was in an ‘immediate jeopardy’ by the State of Texas as they dropped a couple of people off at a shelter (no insurance) …
I see some decent reviews, but not for us. Early in the process our love one was transferred over, and clothes were lost. The facility swears they did not lose them, however others at the same time was also experiencing this. Once we did …
As a Dallas fire fighter and Paramedic I can tell you that this facility is as bad as it gets. I visit hospitals for a living so feel like I understand the goods, the averages and the bads. This is bad. …
Horrible place! Don’t bring any one you love here. They had feces all over the bathrooms with no toilet paper, towels or soap. The night nurses were incredibly rude with no intention in caring for people. This place needs to be shut down!
My son, James, was in group therapy in the outpatient program at Wellbridge recently. James went from being very reluctant to participate in the program to participating and sharing in a few weeks. Now he misses going and wants to go back! …
I’m glad to read about the success of many of the reviewers. I cannot say that my dad had the same results. He has advanced Alzheimer’s and went to the hospital to find a treatment plan that would help his anxiety and restlessness. When …
My mom was sent to Wellbridge from the nursing home. Staff, starting with Yin who did the assessment at the nursing home, Monica at the front desk, very friendly and welcoming! Angela and Kelly were very helpful/friendly with any questions …
I will be contacting the governors office against wellbridge mental hospital in plano tx..
My sister was deemed well after a week of not eating, they didn’t contact anyone …
this hospital is really really good. they helped my step mom better and she is back home now. staff is super kind and people that work there really seem to care. I want to give big shout out to our counselor Sydney their patient advocate …
Do NOT take your loved one here…..! When I went to see my mom she had been there for three days. She stuck she had not had a bath. She was still wearing the same clothes I took her up in. They promised her a private room she did not get …
My mother walked in willingly. She had to be rolled out 14 days later. My 90 yr old mom was catatonic in 3 days. Her clothes were not changed, her hair not combed and her teeth not brushed for 7 days! They have no respect. …
This place needs to be permanently closed. I tried in vain to get my sister released. I couldn’t even talk to her. No one would answer my calls. I finally went there to try to find someone to help me. It was a ghost town! I called the …
Like the previous comment, I was extremely skeptical and very concerned for my family member that was placed there 3-4 weeks ago after reading the reviews. …
Recently one of my family members had a mental health issue and was treated as an inpatient at Wellbridge Plano. Since this facility was acquired by Kindred Healthcare a few months ago the healthcare services and staff have improved …
Spoke with the admissions agents on a few occasions to see if this would be a good fit for my mother, suffering from geriatric depression. She was not eating or changing or showering prior to her admission, and they stated they would help …
AWFUL clinic – they mixed violent, verbally and physically abusive patients with those with milder problems … very disturbing and disruptive. They messed up medications frequently, failed to return ALL my property when I left (requiring …
Horrible place. I would give no stars. They all in for the money, once there’s no more they kick the patient out. They don’t take care of their patients, they just throw them around, don’t baith them, don’t offer some sort of help to the …
Had a 3:00pm FaceTime video scheduled with my baby brother who is a patient. I was told told they would call and have yet to be contacted. I tried to call myself and no one was answering the phones. Seems like these bad reviews are accurate this is unacceptable. People have loved ones here and need to be able to communicate with them.
SEEK HELP ELSEWHERE!!!!!!!
This place doesn’t even deserve the one star. You go there looking for help with your mental health and they lock you up with other patients who get naked in …
The techs and staff were there supporting me and helping me shake back from a bad state of mind. Truly grateful for those who work here.
As someone has been in both the inpatient and outpatient process. I find that outpatient is way better then inpatient. I think that there is alot of room to improve with inpatient but I again I find outpatient to be better. I will say if …
Communication is terrible. My mom has been there for almost a month and I have never received a call from her doctor about her treatment plan. I’ve been told to talk to her social worker to get details about her treatment, but I have left …
This place is unorganized, unprofessional, & extremely rude! They’re in it for the insurance. I highly do not recommend! They don’t care about you. I’ve called several times, left messages & no one has returned my calls. I’m currently looking for a better facility!
We are having them investigated for tax fraud. The employees here were amazing to me. They really stuck up for me when Dr. Asraf tried to keep me there for several extra days, probably to collect insurance money. He and Veronica (I believe …
I was unfortunately brought here after a mental health crisis. This was the sorriest excuse of “caregivers” running this facility. They literally had to fire an employee because she flat out told me my daughter was better off dead than with …
Horrific experience. Virtually no communication with family; rarely do they answer the phone. They don’t allow visitors due to “Covid restrictions.” My elderly father suffered physical abuse from other patients and was heavily medicated. …