Wellington Regional Medical Center

Hospital, Wellington Regional Medical Center

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Wellington Regional Medical Center Reviews ( 130 )

  1. Horrible experience . I left without being treated. Extremely rude staff. After being in a horrible accident sitting there disoriented and soak and wet I couldn’t even get someone to give me a blanket to warm up. As a nurse for over 25 years I would never recommend this hospital.

  2. The nurse was very very nice I’d definitely go back whenever I’m not feeling well but my prescription wasn’t at cvs I have to go back to the hospital to get my medication but overall everything was great , great stuff great everything

  3. Wellington Regional is a beautiful facility, clean, well staffed and well located. The staff medical staff was way above fantastic. I upped my rating from my last procedure there because the front desk person this trip was a cordial, warm …

  4. I’d like to thank my Er nurse Rosalyn for being beyond excellent. I was not an easy an easy patient. I would like to thank the ER doctor and apologize for my rudeness. Your staff has always been great. I’m most grateful. Happy Holidays

  5. The worst experience ever! The orthopedic surgeon was terrific however, everyone thereafter was a nightmare!
    I would never recommend this hospital to anyone I cared about due to the fact that they do not care for the patients in critical need.

  6. Chaotic at best. My wife was brought in by ambulance but ER security would not allow me to go into the ER for over 2 hrs stating “until thay got a paper where she was” my wife could have died in that time but it seemed they just didn’t …

  7. The attention at the hospital was quite good this time. The nurse took some time to go through all the questions regarding my medications, surgery’s and health problems and solve in few minutes the problem that the anesthesiologist was …

  8. Labor delivery nurses are phenomenal! I have to give a special thank you to Nurse Olna she was the absolute best! So sweet, kind and caring. Thank you!

  9. I went in for a swelling in my abdomen and they went right to ordering tests to see what was going on. I have a rare disease, so special care is needed and they really listened to me! I like when I’m heard…especially when it comes to my complex rare medical condition.

  10. Took over six hours from start to finish and visit with the doctor for less than one minute . Never in a room and they make you sit in the lobby with sick and contagious people. Not going back!

  11. Went in with severe abdominal pain Dr. Never examined me asked 3 or 4 questions sent me for a CT scan told him I was on pain meds for a previous injury and surgery Dr immediately treated me like an addict gave me Fentanyl and anti-nausea …

  12. They treat me kind and speedy service and the nurse was really nice. She asked me a lot of questions and got me on my way. I’m really appreciate of what they did. Thank you regional medical staff, James Cassell.💕👍 …

  13. I have one star because the only positive from my experience is that they took me in right away. Other than that, I had an awful experience here. As a type 1 diabetic who needed care for a stomach bug, I still had to ask for everything that …

  14. Came over there at 9am left 3 close to 4pm I have metal plates an my leg crying all day an the emergency room they didn’t have a bed prescribed me Naproxen just sad I fall in the tub yall giving me Naproxen my pain was 9 left with a 9. The …

  15. My Husband and I had the BEST experience at wellington regional. Being new parents we both were nervous and didn’t know what to expect, but the nurses, and staff were there for us every step of the way.

  16. Very pleasant and attentive staff addressed my issues. They offered referrals for care after my visit was complete. Very satisfied with the care I received while at Wellington Regional Medical Center.

  17. No wait. ERD Doctor was excellent! I went from not breathing and audible wheeze to breathing in a few hours w his medication regime. The 2 RNs that treated me were great and quick very caring. This was my first time their and this is an excellent hospital with great staff and Drs. Thank you Gretchen Breeden RN

  18. Vanessa has been great! Dr never came today even though he was informed that I was not seen by the Arnp. So after a whole day, no results and no room. Also had a run in with an unbearable nurse. Will never come back here again!!

  19. The worst experience I’ve ever had. Filthy, old and rundown . The nursing and care were unacceptable. No matter how many times I rang for the nurse I was just ignored over and over again. To top it off the woman that was next to me passed …

  20. The care I got was great…BUT, I never saw a doctor. The Nurse Practitioner was very good, very attentive, but I’ll be looking for my bill because no doctor other than a radiologist was involved. …

  21. This has got to be one of the worst hospitals in Palm Beach County. I certainly will not return. You have some wonderful nurses like Stafa working on 2 North. Her CNA hates her job and has no business taking care of the sick. When you have …

  22. Fire fighters were excellent and everyone in the hospital were very helpful and kind to my Mom. The Dr took it upon himself to take stitches on my moms eye. I appreciate all the help and kindness.Also love the teamwork.

  23. Excellent care. I had outpatient surgery and was very impressed with the entire process from check in to leaving. Doctors and nurses were wonderful and caring. A+

  24. The wait was entirely too long. The MD was nice but not very thorough. I left there after 8hrs still in major pain and no understanding as to why. They were quick to prescribed medication and still have no idea what is causing it. Sadly enough I will be billed majorly with no relief or results.

  25. Procedure didn’t go as planned but that’s not anyone’s fault. My main concern was the male nurse/blood taker Henry. He was vulgar with his supposable jokes and made me very uncomfortable as well as your female nursing staff who were not …

  26. I was well cared for the entire time. In the waiting area When I was told I was being admitted my pain was comforted. The “blue team” of doctors I was assigned worked with my admitting Doctor, Dr. Perez who was on top of my case and then …

  27. Severe pain and swelling in right knee and ankle due to a fall… Visited you
    E R Center in Westlake… Great professional care… Christine RN…
    Dr. Schelling… x-ray tech David… all did a great job… Thanks to all for your kind… caring… professionalism!

  28. I wish there was an options to give 0 stars. Wellington Regional kept me sick. They are only concerned with how much they can charge your insurance. They removed my gallbladder when there was absolutely no reason to, putting me through a …

  29. This place is horrible! I don’t even know where to start. I had my gallbladder removed here and developed an infection. Let me start from when I came out of the OR , my nurse NEVER showed up to see if I was still breathing even before …

  30. My father is 79 year old with a medical history of severe COPD for over 30 years managed with inhalers ONLY (NO home oxygen). He experienced his first acute respiratory failure at this medical center most likely induced due to an …

  31. I received excellent care after an injury last night . I am an RN for decades and was very impressed with all staff despite the ER being filled to overflowing . Everyone maintained a can do attitude and teamwork was evident . Please commend your staff .

  32. My experience at Wellington Regional Medical was excellent. The staff was attentive, polite and professional. I would like to thank everyone. Especially Nurse Nardia and NP Taylor for the great care.

  33. On time, pleasant caring and courteous. I highly recommend the outpatient testing center for any testing you need done. I had 3 different tests done between 9:30 am and 2:30pm!

  34. The experience was dramatic I went in with abdominal pain and side pain it was determine that I have kidney stones I arrived early Monday and had to spend 14hrs setting on a chair that can only partially lift my legs them was moved to a bed …

  35. I’m sure this won’t get posted. But. My mom was in Wellington hospital for 6 days. I had to ask’s nursing,nursing supervisor,and patient advocates multiple times to get dr to call me about my moms care. I have poa. They called to ask …

  36. The hospital makes no accommodations for people who are multi handicapped. My dad has a nurse on the night shift who either has to do everything for him or ignores him. Anything that requires social skill is out of the question. He is …

  37. Exceptional experience. The staff was professional courteous and efficient overall great experience to the emergency department! The Physician was very personable and knowledgeable as well as the nurses.

  38. Emergency checkin was smooth. There system for identifying what tests you need, and performing them helped to expediate diagnosis. My nurses were superb. The only major negative was them NOT having a doctor on duty to do discharges at …

  39. I was recently a patient at Wellington Regional Medical Center. From the moment I entered the Emergency Dept with a stroke the care I was given exceeded all of my expectations. The ED staff is superb. I was transferred to Surgical ICU …

  40. This hospital is disgusting! Seems like when you read all the other poor reviews, people can agree that this hospital is super dirty. The triage for OB was terrible. 5 or 6 pregnant girls plus their visitors using the same bathroom. There …

  41. I was so impressed with the entire staff from the very helpful woman who registered me to the male nurse who stayed with me in recovery. Courtney was incredibly helpful. The anesthesiologist was very calming.

  42. I have always used Wellington for my childbirth and have nothing bad to say!! All the nurses and doctors were great! Just recently I had an out patient procedure and it went just as well!!!

  43. Overall I believe Wellington Regional Hospital is a good hospital. Nurses Amra and Luz were phenomenal. If I were only rating them it would be 5 stars. I was on “NPO (no food) after midnight Sunday “ because I was supposed to have a …

  44. Went in because diagnosed with pneumonia and flu and my dr was of no help treating me. Went to er Monday, triage nurse not very polite & treated me as if I had the plague. Brought back to triage room quite quickly. Nurses who took blood, …

  45. The day shift nurses on 3 West are rude, inappropriate, and disrespectful to patients and staff. They told my family member (the patient) the wrong attending doctor. They refused to call the correct attending doctor. My relative was in a …

  46. Horrible experience. Not the hospital it used to be. Lack of patient care and Compassion. The hospital was filthy. “”Not a busy night”” one of the nurses said “”only 45 patients””. There was old dried up blood all over the floor in my …

  47. My first time there. All ER staff were attentive and professional and they identified my medical issue quickly and accurately. I was not as sick as I thought I might be. Other than the ER issue that brought me there, an all-around outstanding experience

  48. Very organized, positive/upbeat staff, friendly ER doctors. Love this place so happy I choose to get my care at Wellington regional… in particular Dr O’Shea and RN Sam in the ER were very kind and personable.

  49. I am so pleased with the positive changes I experienced!!! From the emergency room to the third floor where I was admitted, the treatment, kindness, professionalism and care was exceptional. I did not want to go there due to prior …

  50. Dr. Falzone is an amazing physician. He made me feel comfortable and he made sure I understood everything that was going to take place during my procedure. He showed compassionate and patience with me. That smile on his face spoke volumes. …

  51. If I could give no stars I would. Have taken my partner to the their ER twice within a week. Was discharged each time even when he expressed he was not comfortable to leave, was unable to see the dr for more than 20 seconds each time, had …

  52. The ER staff was great, very attentive and was able to stabilize my vitals within a good time frame.
    Now the guards up front I can not say the same about. They are very arrogant …

  53. Went there on New Year’s Day because my cat scratched my face up pretty good, passed out on the toilet and my head went through the wall and I had a seizure, they only did blood work, no X-ray or CT to check my neck and back. Didn’t even …

  54. I was taken back quickly but some of the employees had no empathy and seemed annoyed,, iI was in pain and was vomiting and dry heaves. I was put in a room with no bed, just a chair, a curtain and no call button. It wasn’t a good experience …

  55. Took my 92 year old mom to get checked out cuz of fall. Dr came into talk with her and did not even exam her. When I went into the hall to mention that she was also extremely constipated…even though we had used laxative,, he said what do …

  56. First let me say that the nurses are great and doing the best they can in a bad situation. Other than that, I wouldn’t take a sick animal to this hospital.
    Things were broken, unplugged, never fixed. None of the staff appeared to know …

  57. Came into the emergency Room for severe pain lower left side of my back . I was diagnosed with kidney stone the whole staff was very personable made me feel very comfortable. Dr Rodriguez was onpoint with his diagnoses. I highly recommend the ER . They were all great .

  58. They (doctors, nurses, case manager in particular) lied about a great many things. Not all lied, which made it easy to make this statement of fact.
    There were individuals who were most helpful, however, it appears there is a …

  59. Emergency Room is a mess and there don’t exist any centralized Doctors’ reports or a centralized computer/file with a complete information of each patient. From all doctors I received information about the treatment of my son but later the …

  60. I’m a young single mother, 43.. Originally was transported there by EMS with chest pains & dizziness. I arrived at 3:30 pm & the medical staff was prompt to my needs & began excellent treatment immediately. The ER doctor was very respectful …

  61. I had a chance to meet an amazing staff. My nurses, Tori, Marie were beyond competent and empathetic. I had yet to meet Dr Gomez. He’s actually like the ones portrayed by the media on the medical shows. He went above and beyond to make sure I was comfortable.

  62. I went in for an out patient procedure. I was immediately impressed by the reception and check-in. Everyone I encountered were friendly and true professionals. The hospital itself is clean and attractive and comfortably appointed. I was very satisfied with experience.

  63. I work in healthcare and it takes a lot for me to write a negative review about a hospital. My mother was recently in Wellington Regional Medical Center for low back pain. She was admitted and placed in one of their double rooms with …

  64. Poor communication between departments and staff resulted in poor continuity of care. I walked into the ER and was quickly diagnosed with appendicitis, and it took over 50 hours (with no food) before an emergency appendectomy was performed. Incredibly uncomfortable is not a strong enough way to describe my experience.

  65. Terrible hospital to be in during post-partum recovery. I had my baby there in June and wanted to exclusively breast feed. However, it was a struggle from the start and I had barely …

  66. Just had delivered my son via c-section at Wellington Regional and I had the most amazing experience! Everyone was absolutely amazing and made sure we were very well cared for prior to us being discharged. …

  67. HORRIBLE experience we are having right now at your facility. My husband is left in pain for hours. We have to call the nurse MULTIPLE times to hook back up the IV that has been unhooked for over 2 hours AND he’s NPO!!!!!! The nurse on …

  68. The fact that I came there as a emergency patient and still haven’t been able to get to the proper Help is outstanding… I can say the facilities as very clean and the staff was pleasant but the service was questionable. They sent me on a …

  69. Not satisfied at all. I went into the hospital after having covid. My blood pressure kept dropping, I had chest pains and very nauseous. I saw the doctor he said they were going to do blood and a chest X-ray. After sitting there patiently …

  70. I cannot say enough good things about the Nursing staff on 3 west. They were so attentive and friendly for my every need during recovery from a wound and infection. I would highly recommend this hospital for their superior nursing services alone.

  71. The medical team from sign in, registration, taking vitals and the nurses were all very friendly. I was amazed how all of the team worked so well together and cover each other to take care of the patients needs. Very impressed. …

  72. Everyone was very professional and showed a very caring demeanor. Wendy the Employee Health Nurse is amazing! Sandra, in admitting, was very personable. The lab technician who drew my lab work was very friendly. I had a wonderful experience.

  73. The MRI technician was very kind, helpful and patient!! Triple A, could not have been nicer or helpful. She helped me to relax and getting on and off the treatment table. Very kind woman, a great asset for the company!!

  74. My second experience at Wellington giving birth. Can honestly say the best hospital in that area! The nurses are caring and will assist you in the best way possible. The food is amazing as well.

  75. I had a pleasant enough experience for someone going in for kidney stone surgery.
    I was treated nice enough both on going in and on leaving after the procedure. Hospital staff were all very nice. No complaints really

  76. I had the best maternal care experience. I delivered my first baby with a scheduled c section and couldn’t be more thankful for the excellent staff and knowledgeable doctors and nurses. The only negative is the food and all the unhealthy options they have.

  77. Wellington was a wonderful place to have our baby. The staff were all kind and accommodating. The only thing negative is that your spouse does not receive any food during their stay with you. I also didn’t care for the fact that while …

  78. My stay was awesome. Everyone from the doctors to the nurses were all nice and caring. The NICU department is the best, they make me feel at ease when leaving my baby. I would recommend with no hesitation

  79. Excellent nursing staff. Extremely competent, knowledgeable, and caring in pre-op, post-op and on the floor. Really enjoyed having them take care of my needs while in the hospital. …

  80. This was my 2nd time at the wellington surgery center. I only have good things to say. All staff was very patient, thorough, explained everything, and showed a genuine concern. I felt comfortable and would definitely give a recommendation to anyone.

  81. The perfect place to bring your ray of sunshine into this world , the nurses were amazing smart and very considerate of mommy needs and health as well as babies not just one over the other. The food is okay but its not gonna be unhealthy …

  82. My husband and I recently had our first baby at WRMC. From start to finish our experience was great. If you’ve ever been in the hospital you know you have people from all departments coming into your room all the time. Every single staff …

  83. I really didn’t like how they , didn’t give me any medicine know that I had a fever why I was there. They took me to the back and did swabs from my mouth, nose, and a urine text . I never got a bed I were placed in a red chair and once they …

  84. I was pleasantly surprised of how poor the care I received was. I had heard nothing but good things about this hospital but not what I experienced. I went in because I had been sick and the day where my posible COVID or flu symptoms got …

  85. I had a pregnancy scare yesterday and decided to try out the ER at Westlake since it was the closest hospital to me at the time. As soon as I walked in the door I was immediately greeted and taken back. I want to thank my nurse Kimberly and …

  86. The maternity staff was absolutely amazing! I couldn’t have asked for a better experience during my time there. Special thank you to Cat & Stephanie at labor and delivery. Also, Clara & Tonasha at postpartum. They were magnificent and so helpful!

  87. I’ve had to go there 4 or 5 times now to be kicked out an hour later with “nothing wrong” and no treatment come to find out after an MRI referred by my reg doc there are 3 disc herniations one of which is ruptured and I can barely hold …

  88. Not a good experience! ER room care was terrible. The main nurse was disorganized and did not delegate. I had to wait 45 minutes for the pain relief. Doctors were ok and professional. Tim the night nurse was also very professional. The day …

  89. At first, I was wondering if choosing Wellington Regional Medical Hospital was the right thing to do. Let me tell you, it was absolutely the best decision I made in my life. Staff there in maternity (labor and delivery) was over amazing. …

  90. Medical staff was great. Hospital was not clean.Bathroom in ER never cleaned & had no toilet tissue the entire 8 hours I was there. Actual liquid, dirt, debris on floors in ER patient areas. Obviously nobody to clean between patients. …

  91. My overall experience was great. (RN) Pablo took great care of me. Dr. Emilio and staff was very kind, gentle, and caring. My only complaint is the phlebotomist Diana was very ruff inserting my IV. I stated to her she was hurting me. Diana stated she knew and continued.

  92. The care and attention I received during my visit to the ED was outstanding. The doctors and nurses went above and beyond to make sure that I was treated and found out quickly what was wrong. They made a treatment plan and I was feeling better soon after. My nurse, Brent, was excellent in the ED along with Dr. Chachkes.

  93. I am very thankful for the care my husband has been receiving from the hardworking doctors and nurses. The only reason for the 3 stars is due to the abysmal treatment I received from security and some ER staff. I am in a wheelchair and …

  94. Went to emergency room last night, it was the best experience Ever at a hospital considering it’s a hospital! . Dr Adam Tyler was the best, friendly, keep me updated with everything that was happening. The nurses, the radiologists even the registration staff were great! Thank you so much

  95. This was my second time in 3 months going to the ER at Wellington Hospital. Each time I was seen quickly, everyone who attended to me was so friendly, and caring. The doctor was excellent also. I have been in several ER’s when my husband had cancer, and most were not pleasant experiences. I’m glad I chose Wellington.

  96. I came in with tremendous sinus pain and headache. The intake person was super nice and helpful, I was given a bed and seen by the doctor within 30 minutes of arrival. Received an IV and 2 CT scans and, granted it was not busy at the time, I was out within a total of 2 hours. Can’t ask for much more from an ER.

  97. The nurse and the doctor were horrible. I went in with a pain level 8 and I wasn’t offered any pain management until they were discharging me. The doctor sat and the nurses station talking to other employees and using expletives in an open …

  98. Had a wonderful experience with labor and delivery along with postpartum care. The anesthesiologist Robert was so caring, kind, and funny. He assured us that everything was going to be just fine and everything was better than just fine. What an amazing hospital to deliver at.

  99. I will give this hospital the worst rate because yesterday I had surgery and after 6 hours my surgery was cancelled. I was with a nettle in my arm sitting down in a chair for couple hours, after I was there all this hours they cancelled my …

  100. Nursing staff was excellent especially Vivian on 3 North.
    Physicians saw my wife on very short order giving us some knowledge of what to expect. …

  101. This is the worst hospital you can ever go to in Florida. I want to give this place -10 stars seriously. No nurses no doctors wearing masks, unprofessional approach had an attitude when we asked questions that he is very busy to answer any …

  102. Visited Wellington Hospital emergency and had to be admitted for coronary issues. Admission was done quickly and both doctors and nurses gave me excellent treatment. Big thank you to all the nurses who do their best to comfort and give medication to patients all night. Thank you Wellington!!

  103. My daughter was scheduled to be induced with her first child Thursday. They went to the hospital and told they had no beds come back in the morning. She was told it was confirmed with her doctor. Went in the morning and was told we don’t …

  104. Had a Thanksgiving visit.
    Thought it odd that the whole time I was there (4 hours) was never offered a cup of water, a tray of food, a blanket, or asked what medications I’m on. …

  105. I was referred to the ER by the urgent care clinic. Although there were lots of people in the ER seating area I was taken in to Triage quite quickly. Next I was taken into room and seen by a doctor who explained what he thought was wrong …

  106. If I could give them a negative score I would! Wellington is the worst hospital in palm beach county! I can see why there death rate is so high because they do not care for their patients and they are all there for a pay check. My mother …

  107. If it wasn’t for the security person or front desk person, I could give five stars. I do not care what the rules are for the hospital, you do not ever leave an 84 year old person already scared about surgery and with beginning stages of …

  108. The entire staff I interacted with at Wellington Regional Hospital was wonderful. All of the nurses, anesthesiologists and surgeon, Dr. Falzone, are top notch. They were really comfortable to be around and let me feel supported and cared …

  109. The staff was amazing! I originally went to one hospital (St. Mary’s) due to being in a horrible accident. I sat in the emergency room for over 4 hours and still hadn’t been seen. I left and went to Wellington Regional and was seen within …

  110. My experience was extremely beneficial for my body. The therapists as always does an excellent job explaining and implementing necessary therapy for my needs. Plus giving exercises for daily routine to strengthen my body for better …

  111. the Women’s diagnostic center is warm and welcoming given the importance and often potentially stressful of each visit. The staff is personable and professional. I would not go anywhere else for my diagnostic tests. I just wish you had a …

  112. We had our first baby at Wellington’s Labor and Delivery unit. Every single person from the valet to the the 15 different nurses who cared for us during our stay were amazing. We were so well cared for and you can tell there is an emphasis …

  113. Although my inducement was a bit less fun than I had hoped for, haha, the nurses and staff were phenomenal. There was a shortage of delivery rooms so my apt had to be pushed back several hours, but they made sure to save me the largest room …

  114. Was admitted for a right total knee replacement. The hospital provided me the day before with a comprehensive video of what I was to expect . While at the hospital, my treatment by all personnel was so professional and above all I could …

  115. Easily the worst hospital experience I have ever had. I was left to rot in a chair in a corner alone for 7 hours. The ER is extremely unsanitary. The nurses are inexperienced and uneducated. The nurse took my blood without closing the clamp …

  116. My experience with the staff was amazing. The bedside manner of my nurse Pablo and the team working with him was great. He showed patient care and his person centered skills were awesome. He catered to me as if I was in a five star hotel. …

  117. I have no complaints. I went to ER for adrenal insufficiency with vomiting, diarrhea, and dehydration. ER took good care of me. The nurses on the floor took good care of me. I was a happy camper. They treated me, got me feeling better and I …

  118. I recently stayed at Wellington Regional to give birth to my daughter. This is my first child and I went in not really sure what to expect and very nervous. Every single staff member that I encountered in the labor and delivery unit was so …

  119. so call doctor (I use the term very loosely) that treated me. On November 2, 2022 I went to Wellington regional (a hospital that I try to avoid at all cost due to many terrible visits from dirty rooms to terrible treatment.) surprisingly I …

  120. On my obgyn uro/ gyno drs recommendation I had surgery and recovered in the mother child wing of Wellington Memorial Hospital, where it is quiet, calm and lovely, with women taking care of women. Elizabeth the RN who took care of me was …

  121. I am a registered nurse and have never seen worse care given in my entire career. My family member has been crying and screaming in pain for hours. The nurse is rolling her eyes. The charge nurse said she would come and never did. My …

  122. I took my 17mth old baby to the ER for a stuffy nose, swollen eyes and a high fever. There was no priority with the triage… didn’t matter that she wasn’t breathing properly and constantly cranky and crying. Everyone in the waiting area …

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