Went in for a COVID-19 test never received my results. Kept calling and being told lab was in Alabama and results take 10 days to come back. On day 9 after repeatedly confirming with some one from clinic that I did in fact take the test at this urgent care was told the lab lost my test. Customer service is terrible will never go back
My experience here was great! Very clean facility, friendly staff, and complimentary coffee, tea, and slushies! I will definitely refer people to this clinic.
Hello my name is Sandra I came to this wellnow urgent care yesterday and was greeted the moment I walked through the door the place was clean soon after that I was called into the back I waited about 3 minutes before the doctor came in and …
I went here for a pre-employment screening. The atmosphere was warn and relaxing . All the staff were helpful, professional and very pleasant! I will use this service again when i need. I was especially happy about the great hours!! Thanks again!!
Nurse Practitioner Carmesha is the absolute best!!!!! Great bedside manner and so knowledgeable about myths of the female reproductive organs and pregnancy! The staff is pleasant and they are so hospitable as well. Thanks for the snacks guys, big girls love snacks lol!!!
I don’t know where to begin. I am beyond amazed at how well we were treated there today. Everyone was wonderful!! We didn’t even have to wait 2 minutes before they took us in. I recommend this place 💯 …
I come here for all of my occupational health needs. The staff is kind and professional and there is never a long wait. They treat their pts very well here.
Two stars for the front desk staff ONLY. Appointment was extremely rushed and dismissive. Spent all of three minutes with the doctor, will not be returning and would not recommend.
I was very impressed with the service. Nice and friendly staff. Waiting area and my exam room was clean. If you need a urgent care and in the area I recommend you to view WELLNOW
I came here with my sister and Chris and Phil was extra nice wouldn’t mind coming back if they are there lovely really enjoyed how they treated me and my sister
The staff at WellNow Urgent Care was very nice as well as professional. The facility was spotless. I definitely will return and I highly recommend them.
Wait time was long. The doctor walked in my room 30 minutes after seeing the nurse and literally asked me, “are you here to see a doctor?” Naw, I’m here to pick up a pizza. What else am I here for????? Then she played guessing games with me …
Excellent customer service. Clean environment, the lady at the front desk kept sanitizing the doors and water cooler. The doctor was friendly and very informative.
It is very easy to sign up for a Covid test at WellNow and you don’t have to wait in the clinic until the test. Highly recommended if you need a Covid test!
I loved this place until months later I received a bill. $300 just for a visit. It’s so expensive that my insurance company won’t pay the whole remaining balance. They sent ONE bill months later, and immediately sent a final notice. It seems like they don’t want to give me time to contest it.
Was there for pre employment screening, had no set up appointment but they still took me and was in and out within 30 minutes. Might I add friendly staff.
Dr. Jasmine was awesome so helpful and very gentle with my one year old daughter. I would definitely recommend her and WellNow urgent care to my family and friends.
Very unhappy with service girls at front desk not friendly got there at 11:00 to just be sat in a room for 3 hours while a nurse tell me they have to find the supplies they need to take care of me never will I be back only one I did love was my medical assistant CHRIS he did a awesome job
There was absolutely no wait time. I walked in, checked in, gave them my information and was immediately seen. They ran my test and sent my prescription to the pharmacy all in the matter of 30 mins. Best service I ever received!
They were fast, efficient, friendly. Everything you would ‘hope’ an er would be; but for some reason usually isn’t! From now on you only find me in an er if l suffer; 1)a heart attack, 2)gunshot, or 3)get hit by a train! Great job, and …
I was very impressed with the professionalism by all the staff. My nurse was awesome, her name was Xaviera. She made a very uncomfortable situation much easier to tolerate.
Front desk clerk was wonderful I was panicking and a little rude I had to check myself but she was so wonderful ❤ and she never got out of character with me I did apologize for my behavior and she just smiled and said I understand but let …
This review is over due . Anyways, I came in with my daughter and received a very thoughtful and expert care from Dr. Shipley. Thank you Well Now for placing such a great physician and a beautiful facility in the neighborhood.
The staff at this location are super friendly anwsered all questions that I had. The office is very clean and the kids loved that there was a slushy machine there. I was in and out did not have to wait long not even for the doctor to come it.
The atmosphere was very clean ..the staff was nice my doctor was great and did a good job on stitching my leg. They get the job done and take care of you.
They have superb customer service and I would recommend anyone to this facility. I was in and out in under 15 minutes. I did a drug test here for the United States Postal Service. I’ve been other places and no one has service like them.
This is the first time I have been to a facility that wants you to be comfortable while you wait to be seen. The receptionist were polite and concerned for your well-being. Service was excellent
The staff was very helpful, accommodating and prompt. The facility was clean and comfortable and great care was taken to ease the worries of my two children. Highly recommended!
Love the new facility. Everyone was courteous and friendly. Super easy to make an appointment as I was there on 10/23/19….and the best part was that I was in and out in about 20 minutes! I will definitely return for services.
The doctors are. great the place is clean and very comfortable. The other workers are very kind and helpful. Most of all they take care of you in a timely manner
The ladies in the Evergreen Park location were really nice and helpful. I love that it was an all female staff. They have snacks, icees, coffee, and tea to offer. They also give the little ones toys to keep them busy. WellNow even has TV’s …
What a wonderful place professional efficient and quick medical services. I’m very impressed. This is my second time at the Urgent Care and I told everybody about it. I also love the idea that you can get a free slushie there the very unique amenity.
The wait time is ridiculous for those who are visiting to get test for COVId19. They have you waiting in your car for an extensive amount of time. The staff is extremely insensitive towards the patient being potentially I’ll. Their work ethic and internal processes benefit the employees or to partnering with the patient.
The entire staff were very Professional ,yet personal and caring. They showed genuine concern about my health. They answered all my questions. My entire experience was a great one. Well Now… is indeed my preference for urgent care
Fast, friendly service. Atmosphere was welcoming and calm. The Keurig and Icee machine in the lobby are added bonuses. Staff was friendly and accomplished. Phil at the front desk was exceptional, almost forgot I was in pain. He kept me smiling.
Today I waited An hour too be called inside and once I was in my Id was required and I handed too the gentleman and he sat it on tge counter instead of handing back too me like I gave it too him. Once in the room another twenty minutes too see a nurse and fifteen more minutes to see a doctor. Im very shocked usually your out and in.
I went to WellNow for a drug test for a new job. This place is awesome!! The staff were very professional and friendly! They have free slushies AND a PacMan machine that you can play for free!! The facility was very clean and smelled fresh…not like a clinic at all!! I would definitely recommend them to anyone!
Went in just for a drug test for new employment. Staff very friendly and knowledgeable. Answered all my questions. Got me in and out quickly. The place very clean. And safety was main concern. I would highly recommend this place.
The service is wonderful. I had no trouble making my granddaughter appt online there was coffee for the adults and delicious Slushies for the children/adults. The staff was friendly and took care of my grandbaby illness. The location is …
So you make appointment get here no ones here 10 minutes still sitting then a young lady comes in sits for five minutes and she is called to the back. I did receive the text come ten minutes early and appointment was for 9:08 and it’s now …
My dad was sick, we went to urgent care on 103rd and Pulaski but they could not see him because of the time. We went to WellNow and they saw him right away. They were very thorough and professional from the moment we walked in. The ran a …
The service was quick and great up until my rude PA Jasmine Matthews entered the room. it was down hill from there for me. As a registered Nurse myself, I know first hand how important it is to be patient with patients!! She had none. She …
I had a quick and professional experience. From the person who signed me in to the Doctor that diagnosed my problem. I probably was in the office no more than 45 minutes from start to finish. I would recommend everyone to use WellNow Ugent Car services.
This was the most efficient urgent care I have ever visited. The staff was very caring and friendly. My daughter was waited on immediately and we were done in 30 minutes or less.
I was greeted immediately after walking in. The man that helped was warm and pleasant. The assistant that bought us to the back was as well. The APN that provided my son and I what we needed was helpful and urgent to our matters. She could …
Went in for last minute school physical for my daughter. They were welcoming and efficient. The slushie machine and tea/coffee area is a nice touch as well.
They service and care was very productive as well as professional. They were quick and the service was fast! Very nice layout and comfortable! I will recommend and will return if needed!!
Was very disappointed in my experience with this urgent care. I went two days in a row and was there 3 hours the second day. I still felt horrible days later so I visited another urgent care and was given much better service and I felt better the very next day. Reviews are misleading, would not recommend.
After feeling horrible for days I decided to make an appt online . When I arrived I had no wait and was seen immediately. Everyone was super nice , friendly and respectful. The place was clean and inviting . My vitals were taken promptly and the PA saw me soon after . Overall great visit and great location . I am on the mend .
The whole team and place are A plus! I was so pleased with how they treated my autistic 6 year old. It’s never easy taking him to doctor but they were so friendly!
My nephew was admitted to a hospital because he was suicidal. WellNow was referred to him once he was released. Still severely depressed forcing himself to go to work, most days impossible to get out of bed. He cancelled 2 appointments. …
Poor customer service and poor communication amongst a seemingly young and inexperienced staff. Failed to call-in my Rx to the pharmacy-(a Rx that I asked the provider about in which she gave me incorrect information about)When I called …
My son had a fever, and sore throat, so we went to WellNow Urgent Care. What I appreciate is they accept walk in patients. My son did not notify me that he was sick until the evening, while I was heading home from work. Having evening hours …
The sign up process was awesome and quick and easy. No issues at all. Office visit was so welcoming from Reception staff to the Dr I seen. Great experience!
I went in for my 👂 pain..was a very pleasant and safety experience. I was in and out in less than 30mins. the staff is absolutely wonderful great spirited and concern about your problem at hand. Dr.Jasmine Matthews and entire staff was great! this was my 2nd time around and I also recommended this place to family and friends!🙌❤❤❤❤☝ …
If I could give this place zero stars I would. This place is a joke. I had called for four days straight for my sons covid results. They were drawn two weeks prior to me calling. They told me the lab was missing information! When I asked …
Omg this is the best urgent care facility I have been too. I bought my 7 year old daughter. She tested postive for strip throat. The staff here was super nice. They seen us really fast. Not to mention super clean, slushie machine for kids, coffee machine, and a game room. I highly recommend this place.
Went in for a nasty gash in my finger. Staff was very quick to see me and clean the wound. Excellent attention and really went above-and-beyond in treating me!
Hands down the best service I have received anywhere. The facility was very clean and the staff, super friendly. They offered me snacks while I waited and kept me updated on the wait. I recommend WellNow to anyone seeking urgent care, you won’t regret it.
This is one of the best urgent cares that I been to. Super easy check in and I didn’t have to wait. Everyone was super nice and friendly. They have TVs in the room so you can sit and relax until the doctor comes in. Honestly I like this place more than my real doctor office.
This place is a blessing . I had surgery last month to repair my femer. I came here scared and in pain. I got home pain free worry free and walking. I am so grateful for this place. I go here for all my urgent care needs. They gave me an …
The service there is awesome! I called to ask a few questions and the staff was super friendly, knowledgeable and helpful. They answered all of my questions, and I was able to come in and see a physician. They are location is great! The …
I tested positive for covid-19 and had trouble breathing so I went to well now urgent care, and I am so glad I did. Everyone was very friendly, fast, and helpful. I was given a chest xray and got the results immediately. After finding out I …
Was seen by Brook Medici, PA and she urgently uncared for my torn muscle in my arm. She had no knowledge of giving me a referral for a specialist for possible ex-ray. I Was very rushed and not inspected properly for better results. She …
Wait time was minimal. Every staff person was pleasant. Front desk staff had no issue billing to Tricare and most places aren’t well versed on how to bill military insurance. Definitely will go back and recommend!
As a walk-in I thought it was going to be a long process with tons of forms to fill out and I was so wrong. It took 1 minute to sign my name and I was signed in for appointment. The place is very clean and comfortable with free beverage …
Phillip was amazing, the clinic was short staffed but he made sure to get the clients in and out. I was in there for only about 30 min or so for a employment drug screening.
My very first time visiting WellNow Urgent Care was impressive from dealing with the front desk, nurse taking my vitals and the Pharmacist Assistant was correct on the analysis. Plus had my medication forwarded to my Pharmacist. Didn’t spend a lot of time in either places..
I wish I had the same experience as the 5 star reviewers. However, my encounter was negative. Front desk and the medical assistant were great. After getting called to the back is where it went downhill. I walked in at 6:52pm and left at …
This is my 2nd visit to this facility…convenient, close to home and professional. My most recent visit was for a COVID19 test & while the majority of the staff was welcoming, the young lady “performing” the exam itself had an attitude to …
Ashanti at the front desk was super friendly. I called twice before coming in and she reassured me that it was a safe place to get checked out. The staff has been super helpful and have actually listened to me. I am so grateful this place is near my home. I recommend it to anyone who needs to get checked.
I wish that I could assign this place zero stars. I have been having thumb pain for about two weeks and finally decided to go to a urgent care. I did my research to find a place that could do an x-ray if necessary. I made an appointment …
Took Brooklyn to WellNow Urgent Care last night for symptom concerns, and they did a wonderful and thorough job, we were in and out of there in under 30 minutes, I highly recommend using them in the future, located at 95th and Western, Awesome job.
Get your PCR Covid test somewhere else if you actually need your results. They said 24-48 hours, we’re approaching 72 and no answers when we call. They told us we could call after 24 hours and, when we did, they said we didn’t need to …
What an experience!!!! This was my first time here everyone was patient, kind, and friendly. I had x-rays taken on my foot and it took less than a half an hour to receive my results which is much quicker than going to the ER. I was then …
I went to WellNow Urgent Care for COVID-19 testing. The staff was very friendly, knowledgeable and pleasant. Everyone seems to be genuinely concerned for everyone’s safety. I felt safe and well protected in their office.
At WellNow Urgent Care, the experience was the best, the front desk service was great. The Dr. Was awesome with all questions answered the team made me feel very comfortable. Yes I will recommend WellNow to anyone who needs immediate Care. Blessings to you all.
Excellent service all around! Staff was friendly, and caring. Facility was very clean all precautions were in place. Wait time was minimal and I would definitely recommend to a friend or family member.
This was my first visit and what a wonderful surprise!. The medical facility was extremely fresh and clean not to mention that the WellCare staff were extremely professional and very accommodating. I only hate that I waited so long to …
My experience was very good! I needed some tests done for a pre employment application. The people in reception were very professional and the office was clean and comfortable. Great experience overall!
They don’t deserve a single star. My sister Visited a couple days ago. First the person who did the triage was extremely rude. She left her in the room for about one hour. She came out to use the washroom and the MA was sitting at the …
I was in so much pain and get couldn’t a Dr. .appointment. My husband took me to Well now.
The entire staff was amazing to every patient they encountered and service was …
This place is very unprofessional. I visited this urgent care and although the facility was clean, the front desk employee lacked basic professionalism. When I left to get my medication at the pharmacy, I was told they never sent my …
Amazing! I’ve had some pretty rough urgent care experiences so when I have to go, I usually dread it but not this time. The ambience is so warm and welcoming. Staff is very friendly. They have slushies!! I was in and out in about an hour. Best urgent care experience ever!
I’m so bad with names but the staff were wonderful staff. The two nurses and the MD were phenomenal. If anyone gets hurt swing by WellNow and get the great service that a lot of hospitals are lacking. I will definitely get names when I go for my follow up I’m two weeks 🙂. …
Unfortunately, I cannot say this location deserves a 5 star rating. The nurse practitioner Vanessa definitely knows nothing about diagnosing a baby and for that matter anyone. She’s very inexperienced! She couldn’t even assess a symptom as …
Worst experience ever. Got tested for Covid, results were supposed to be back 2-5 days. 8 days later I am calling clinic with no results yet. Clinic infomed me that my sample was lost, to come in and get tested again. Offered to test for …
Staff was very professional, efficient and friendly. I wasn’t even there for an hour, and considering the procedure I needed that was great. I will definitely be returning here for all my Urgent Care needs …
This place is a mess!!!
I took my husband here because he was suffering from terrible stomach pains and diarrhea. Initially we thought it was food poisoning but when the symptoms …
My daughter fractured her toe while hiking a trail. We went into the EP office and the service was great! Friendly and helpful staff and clean and safe environment! The nurse practitioner was so kind and informative! They took care of us and we were on our way!
Everyone was so extremely helpful, welcoming and caring. My daughter and I just moved to IL and I had insurance complications. They were so very welcoming and comforting to my daughter and myself as I sat on the phone with the insurance …
In the past I have felt like this facility has been very slow, but perhaps someone got the memo because they were efficient, fast and courteous. They were almost too fast because they have free arcade Pac-Man and I couldn’t play long before they called me.
My Experience With WellNow Was Amazing They Kind Courteous And Professonal On How They Treat Guesses/Patients Here At WellNow They Are Fast In And Out The Door The Whole Staff Friendly Speak To You As You’re Walking By No Matter What’s …
Mixed bag; have been there 3x, no complaints w/ the staff at all, they are great and do their best to get everyone served.
One PA (Schnell) – more experienced? Gets right to the point, helps w/ what you …
I made an appointment online for 11:07a and was told via text to get here 10min earlier to register. I was called to register and taken to the room around 11:10a, the MA came in at 11:20a. She left after taking my vital at 11:29a. I was …
I wish I could give this more stars! The experience was great, especially for me being a 1st time patient. I did the virtual visit with a Dr. Wait time was not long at all and the ‘visit’ took 5 minutes. He listened to my problems/concerns and answered my questions! I would definitely recommend!
This was one of the best services I’ve had in a long time. The clinic was clean and the staff were very professional. The Doctors was polite and attentive to my needs, staff were fast and courteous.. there were coffee, hot chocolate and even slushies for the children at no cost to the patient. This is a great urgent care center.
My daughter work up and her eye was almost swollen shut! Her regular doctor’s office was closed so we went to WellNow Urgent care. The ladies at the desk were very kind and helpful! The doctor was sweet to my baby talking to her and letting …
Went there yesterday thinking that I had a simple sprained wrist, no need to go to the ED. Well I didn’t have a simple sprain but so happy I went to WellNow.
I worked in Healthcare for 15+ years and I know how it can be when you need …
I had a very pleasant experience with the Well Now urgent care in Evergreen Park. The check-in/registration process was easy and the receptionist was very friendly. I was immediately taken to the back and the MA took my vitals and 5 …
WellNOW is the greatest. They are quick and friendly and I always feel welcomed when coming in. This is my 3rd time with me and my family and the service is awesome. Keep it up Ladies and Gents.
Everyone in that office that I came in contact with was so nice from the girls at the front desk to the Doctor who was very nice her name was Megan Dusak Pa she was very kind,you would have a great experience with well now urgent care.
DO NOT GO HERE! This place charges $175.00 for a COVID test. I thought COVID tests were FREE. When I inquired about the fee,I was told they no longer take my insurance. I said why do I need insurance, the test should be free. The front …
In this day and age, it’s important for All Healthcare Agents, Doctors Nurses & All Hospital Personnel to recognize their responsibility to be KIND, CONCERNED, and CARING to all potential patients who enter the Healthcare facility. …
From start to finish I had a great experience and on a holiday weekend no less. Long wait, but they weren’t to blame. My PA Jasmine was thorough and had exceptional bedside manners. Appreciated the kindness and professionalism. I hope I …
It’s a nice enough office and the staff was nice but it’s false when they say “most insurance accepted,” they do NOT accept HMOs which last I checked, is what most people have! Also, it’s a TERRIBLE location, tough to find, tough to get into the plaza, and tough to find parking.
Had a good experience having my child tested for covid there in Dec so took my other child there today. Somehow in the 6 weeks since my last visit, I am mysteriously now “out of network”. But the real mystery is why they wanted to charge me …
The service was amazing I called in at 7 the receptionist was so nice to me so I live 5 mins away and once I arrived the receptionist knew Who is was she was very friendly and take good care of me, I work in animal medicine as a …
This is the best place to go to for these covid tests! They are quick and knowledgeable, and have been they only place not beating around the bush to get people in and tested for their personal or work needs. I know it making an appointment …
I had an accident in Home Depot that resulted in me needing 4 sutures in my lower lip. I chose to go to WellNow Urgent Care as to going to the ER. I was in and out in under 1 hr.! The care I received was EXCELLENT and PROFESSIONAL! The …
Staff is so pleasant and quick to respond to the needs of patients. Check in process was smooth and timely. Great place to recieve care 7 days a week, 8am to 8 pm. This will be my NEW Urgent Care location.
I was here at 7:05 and been waiting for two hours for my son to see a doctor. I come here all the time for support but is very disappointed that I had to wait this long. I am pregnant as well and wasn’t feeling well and just wanted my son to be token care of. I hope this doesn’t happen again.
My husband took both of my sons to get tested for covid since I came back positive days prior. I received a welcome link with patient code to get status for results for my older son but not for my youngest. I called several times and …
I took my husband to WellNow Urgent Care on 95th and Western in Chicago. All I can say they took us right in and got us right out. “PERFECT”. 🥰
There were no lots of paperwork to fill out and they even offered to call the …
My son fractured his wrist at his birthday party and I needed quick service. I googled Urgent Care near me and there it was Wellness Center. This place is simply AMAZING! The staff is very friendly, professional and caring to your needs. …
I love this place they always get me and my son’s well care (together ) and seem to care about you pain and your needs. When we come. It’s very clean, and smelling fresh place. The front door receptionist are awesome ,and everyone in the …
Started going about 2 months ago great medical option great alternative especially since my regular doctor closes at 3:00pm well now has a great staff all the doctors that I’ve encountered have Fantastic bedside manner they seem to really …
Great and fast service. With all this COVID stuff going on my primary care doctor appointments are 3-4 weeks out. I called and was able to get same day service for my immediate care. This is my second time using this urgent care. The staff and the NP was great. My new go to place for care…
It was my first time there, the day I visited it gloomy rainy and dark out. The parking lot was well lite. When I entered the facility I noticed how clean it was they were practicing social distancing as well. I was greeted right away with …
Physician Assistant Miteshkumar Modi refused to listen to my lungs aftwr telling him I believe I have a respiratory infection. He didnt check my ears nose or throat but wrote a prescription. When questioned he elevated his voice and was …
I went in and got a culture completed. They prescribed me some medicine without knowing exactly what it was . I received an email from quest with the results. I called in to get further detail of the results they stated they never sent it …
HORRIBLE!!!!! I called at 10:00pm on a Thursday and spoke with a receptionist…told her I had a UTI and asked if there was a wait…told her I could be there in 5-10 minutes…she said there was no wait and asked me my insurance carrier…I told …
The receptionist was so helpful and polite and even the other receptionist was nice he said he like making his patients happy if it was not for them he would not have a job
Friendly staff, fast service, and great patient experience. As soon as I walked in the door I was greeted by the receptionists who were very nice and got me checked in quickly. I was then taken back to a room immediately and waited only a …
Every one was friendly and had a real listening ear. I did not have to wait a long time to be seen. Exam results were clear and they called my prescription in so I was able to pickup my meds very quickly.
Had a appointment at 6:15 got here on time got in a room at 6:30 They came and took my vitals told me that the provider was on her break and they didn’t know what time she was coming back that was at 7 o’clock now it’s 8 PM and still hasn’t …
I tried to see a provider at WellNow because of a simple problem. When I got to the appointment, the woman at the counter said I had to pay 30% of the total visit before even being seen, despite the fact that might my insurance card says …
WellNow Urgent Care provding me with great care. The front desk receptionist was extremely helpful and freindly. Also M.Dusak was great in giving me an diagnois for my foot pain and aftercare. Plus my wait time was not long. Including foot X-Ray. Thank you WellNow!!
Went for a Covid PCR test. Super easy and efficient registration. Registered online, uploaded my insurance card and license so when I got there didn’t have to fill out any paperwork. Waited in my car for about 1 minute before being told to …
Great customer service, made me feel comfortable, friendly , professional as well as quick!!! I give every employee from the front desk,to the nurses assistant, X-ray tech and the provider from the time I walked in until the time I left a perfect 10!!!!!!
I went in because I had a very bad allergic reaction and was not sure what it was from. The PA immediately diagnosed me and sent me straight to the hospital ER where I was treated immediately! Thanks to the excellent help of the PA at WellNow, she saved my life! I am very grateful!
I was very weak with headaches, on the hottest day of the year, when I made an online appointment. I was standing outside of the facility as I made the appointment. They were fast to get me inside. First thing I noticed was, how clean and …
I highly recommend this place if you need results fast, it was also my first time visiting. The waiting period wasn’t long at all. They are friendly and professional.
Dr. Jasmine is so sweet, professional, compassionate. She came to inform me of a delay but to save time she ordered my CXR first. She made me feel so much at ease. I was so glad she was there when I returned. She was more concerned about me …
The team was efficient, helpful, and clearly explained everything. My prescription was called in and ready within a half hour, and I felt listened to. I’ve been here twice, and both experiences were great.
I was impressed that I was able to fill out everything in my car and not be afraid of being exposed to others sitting in the waiting who maynot be following CDC guidelines. The staff was very friendly and professional. The doctor Megan …
4/12/22 my side was hurting and using bathroom a lot. I seen Megan Dusak, a PA, she’s awesome takes her time to listen to you, explains what you dealing with in detail, very professional and down to earth at the same time.I also saw Megan …
First visit at Well Now left a memorable and lasting impression- decor very friendly and inviting. Staff pleasant and personable. Everyone seems to work well together and more importantly enjoy working together.
As I walk through the door .I noticed how cleanThe office and the waiting area. Was.As well how friendly the registers were. Jasmine Mathews the PA. Who treated me was Great.was making sure if I needed and more info about my illness. I left …
I read the reviews before I came here. I almost did not come because of them. I walked in and was greeted instantly, a young woman even changed the tv in the waiting room for my son. We did not wait long until we were called into the back. …
The staff at 9501 S Western are not patient focused. Being in HealthCare field myself, my mom a senior was seen and rushed by emergency to the hospital (which literally is not too far from this urgent care). They left my mother’s coat and …
The staff is amazing especially the receptionist Cathy …Its always nice when you walk into a place of business and greeted with a peasant welcome And a beautiful smile, also the practitioner Megan was very professional and knowledgeable you …
WellNow Urgent Care. The staff was very courteous and professional. There was no waiting. I was escorted to the examining room after registering. I was able to play the original Pac-Man while my paperwork was getting prepared.
This was my first time ever being at a Well Now Urgent Care. I had the most caring people waiting on me at the Well Now urgent care on 95th and Western. The experience and the care that they give me that day just help me with me with all …
I went to Well Now for a pre employment physical. First of all appointments can be made online and you get a reminder text 45 min before your appointment. They are Covid safe, you wait in your car and they text you to come in. The …
It was ok they didn’t open on time the young lady at front desk was standing talking instead of getting ready for the patients she wasn’t welcoming or friendly so I left
They wont check my insurance untill 2 hours of signing in and says if i cant accept the insurance its 175 dollars so if thats the case they would waste 2 hours of my time because im not going anywhere they are going not taken my insurance.
I went on their website and checked if they accepted my insurance, they indicated they did. I made my appointment, did the whole check in process and had been waiting in my car until they called me in when I get a call. At first I thought …
The team at Well Now are professional, courteous and very endearing. I was frazzled when I came in but the front desk desk team helped calm me. The Nurse Practitioner, Jen was the most delightful of all. She was professional, sharp and …
Super Friendly Staff. Out of town visitor, in need of urgent care after too much vacation fun. Team was very accommodating. Front desk rep was super sweet, explain everything thoroughly. Wait time was fair ( I got in early). Nurse Assistant …
Receptionist was juggling alot but handled everything professionally. I needed a test but had to step away for another virtual dr. Visit. Other staff very friendly too.
I love coming to Wellness Urgent Care the staff is very friendly, very professional and makes you feel welcome. I have been there because who wants to sit in a crowded ER for hours to be seen they get you in an out. The staff of MA, NP,LPN …
I absolutely love Well now and the very last time I was in there I had the greatest service. I was taking at my appointment time and was out within 30 minutes and I am feeling much better from the care they gave. Thanks so much to all the wonderful nurses, nurse assistants and doctors. You Rock!
If I could give zero stars, I would. I was treated extremely poorly today by the two ladies sitting at the desk checking people in. I made an appointment to see if I had a sinus infection because I have had Covid for almost a week, got …
This was my very first visit with this amazing facility, I came on for two services and I was seen immediately! Everyone is super professional which I love ❤️ The front desk was super friendly & had great communication in regards towards my …
I usually hate going to dr. But this place was very nice to me. I was able to make an appointment, was seen at my appointment time. Waited in a comfortable room with tv, was able to finish watching my playoff game, ATL is trash, and they …
I had the best urgent care experience ever here. Starting with the front desk, they was very pleasant, knowledgeable and welcoming. The facility was clean and bright. Not to mention they have a slushy machine for the patients. MY DAUGHTER …
First timer! Very welcoming environment. Staff very polite and helpful. Phil was my amazing and knowledgeable X-ray tech! NP J heard me out and took the steps to help my injured knee. …
The automated text check-in didn’t work and I was waiting in my car about 15 minutes before someone called me and asked if I was still coming for my appointment. Other than that glitch, the process for new hire drug screening was straightforward and quick. The staff was friendly, too, which is always a plus!
Came in with a thorn in my foot. Waited for three hours for someone to dig into my foot with no anesthesia and then say she couldn’t do anything to get it. Physicians immediate care was way more professional and knowledgeable and discussed …
I’m glad that I chose WellNow Urgent Care. The staff was very courteous and professional. There was no waiting. I was escorted to the examining room immediately after registering. The PA was caring and attentive to my medical needs. I will …
I went in, because of my sore throat, night sweats, dizziness, extremely tired, & discomfort in my left side. I was taken back to see the PA in less than 12 minutes and this was a Saturday, at 2:00 pm. …
Everyone was very nice and professional. It also was a very clean environment as well. Thank you WellNow 😊 this is the most comfortable friendly clean professional place to come to I always feel well taken care of when I come to …
The 👩🏿💻lady in the front desk was the worst! This was 1pm. To the lady that was working at the front desk at that time I’m sorry you don’t love your job🤷🏻♀️ Your the worst honestly. Worst experience ever!! Had me waiting for 4 hours to tell me they couldn’t see me. …
I called set my appointment. Got seen on time if I would have gone to the er.i would have had to set 8 hrs plus. Am thankful for welnow am starting to feel better John Joseph smith
My experience here was nothing but , Great
The receptionist was nice , the doctor was nice took her time with me & was just concerned with me & what I needed help with I’d go back again if , I have any issue & can’t get in to my primary doctor.
A great experience from the whole staff. Everyone was nice and communicated things exceptionally! Made a great impression and I’m highly recommending this place. 💯 …
I was complaining that things took longer than I wanted them to. I was being impatient. However, the staff was very professional, courteous and understanding. The facility was clean, and catered to the patients with a water machine, Keurig, …
Didn’t even bother to see the doctor because whoever the woman was at the front desk tonight was terribly rude, from her tone, to her I wish I was anywhere but work attitude. WOULD NEVER COME BACK just based off of that. Poor customer service skills, & plenty of huffing and puffing. It was truly disgusting
I went to this urgent care yesterday around 7:15 pm there were 2 patients at the front desk and 3 in the waiting area. I preceded to sign In on the kiosk but the staff stopped me. She asked why was I here, I replied to be seen. She said for …
The staff and providers were very professional and helpful. My client and myself were impressed with the fast service which was under two hours for a walk in Great job WellNow!
I went for a DOT Physical. Affordable $87 hell yeah! The staff was kind and funny but respectful from the time I checked in to my way out. Would definitely recommend
My first point of contact was the Front desk receptionist she was awesome amazing attitude. The staff tarsha & Chris was friendly an helpful. And definitely got me in and out. (DOT Physical) 🤟🏿🤟🏿 …
I had a bad experience with a hospital before, so I was a little skeptical about coming here. But the staff is so friendly and helpful. They make you feel welcome and they really want to make sure that when you leave you feel better then …
My favorite urgent care presently. I’ve been a couple times over the past couple years. Sometimes the wait may be a bit long the most I’ve waited is about an hour which isn’t bad. The online check in system is very nice as well.
Took my daughter for a sports physical. It was a great experience. Very friendly staff! Would definitely recommend going there for physicals/sports physicals. But if your going to walk in… go when they open. They get busy quickly!
Other than the fact that I had to wait pass my appointment time the service was excellent! Once in I was seen and treated in less than an hour! The PA Jasmine got straight to the source of my issue! I love this place , & even though it was my first time there for myself I’ll be visiting again! Thank you WellNow❤️
I was in an accident. My primary doctor couldn’t see me for a week or I could have gone to the ER. I contacted WellNow and was promptly provided service. X-ray were done and I received pain meds as well as things to do at home to heal …
I have been to this urgent care location twice, and both were good experiences. The staff are friendly, professional, and most of all they listen to you. The wait times are also very short. This is my new urgent care clinic.
I had the best most polite staff attending to me. The front desk personnel were great and funny. Made my visit fun and comfortable by being so welcoming. Philip Norcutt was awesome to talk to. He made things go fast and easy with my random …
I was very pleased with my first visit at Well Now in Evergreen Park. Staff were friendly and the Doctor was very helpful. However, I have been trying to reach the billing department for questions regarding my bill multiple times. The phone …
The service I received was kind and professional..I was feeling very ill and was seen quickly with the utmost respect. I felt assured that I was on route to healing when I left.
I had a pretty good experience. Definitely recommend them. The facility is clean, comfortable, and organized. They have contact less check in. We were seen in a timely fashion. Staff was professional. The doctor was kind addressed our health issue effectively. Great place.
I went to WellNow because my normal urgent care was busy until later in the evening and I felt really sick and figured that needed to start some antibiotics as soon as possible. The process of starting paperwork online and checking in from …
I visited this urgent care yesterday, and the experience went well. One of the first things I noticed was how clean the facility was as I entered the front entrance, next I was greet by the member at the front desk. The environment was …
Very joyful and helpful they help me get what I need for my asthma and made sure I was good until my medication was ready they were such a big help a 10 most definitely!!
I scheduled an appointment with the WellNow Urgent clinic. I was seen right away. It turned out that I had some allergy symptoms and what was prescribed for me made me feel better immediately. …
Went in with a bad case of strep after being neglected at THE ER and they took care of me so fast and good they listened to my concerns and even printed out my medical card because I wasn’t prepared I really would recommend they even had …
The PA was amazing, although I’m not sure if the CNA was newer she did seem inexperienced, asking to spell my medications and asking what they were for, didn’t make me feel too confident in her abilities, but she was polite. The wait wasn’t long and the building was clean.
This was the best urgent care experience ever! I was really sick and had been turned down by 2 previous urgent cares, when I got to WellNow, even though they were closing soon they saw me! Adelia was amazing insisting that I been seen, …
After waiting a couple of hours hours at another urgent care to realize they didn’t do stitches I went up the street to this urgent care place and they got me in-an.d-out within a hour and a 1/2. I would definitely recommend it to family and friends
Best urgent care center I’ve been to in the Chicagoland area!! Super clean establishment, quick service (I had an appt at 9:45am and was out by 10:30am), and very friendly and competent staff. Such a great experience!
Always polite, professional and very knowledgeable and helpful.
I sincerly like this location as the staff are always pleasant and the drs and nurses legit know what they are doing are willing to HEAR/listen to you , and …
The check in staff was very kind and professional. The nurse that I saw was very friendly and efficient! The doctor was very attentive, caring, and professional. I would definitely visit this clinic again!
My recent visit to the WellNow Urgent Care facility was exceptionally awesome. From the first greeting to the last, every person who engaged my care exceeded my expectations. Thank you for your efficient, and highly recommended medical …
Editing the text, not rating, of my review due to discovering new information. My first visit was great. The doctor, reception, and nurses all were nice and took great care of me. My second visit was horrible, similarly, none of the same …
We are happy that an Urgent Care facility exists for those times when the primary care physicians are overwhelmed and it’s not quite an emergency room situation. Evergreen WellNow Urgent Care is close to home with an exceptionally …
I have been to WellNow Urgent Care on 95th & Western St. 2x. I must say both times that I have been there, the staff is professional and friendly. In addition, there has never been a long, long wait that some of my family and friends have experienced at other Urgent Care Facilities. I recommend WellNow URGENT CARE highly.
I’ll never return here again. I took my son in for a fever. We waited 2 hours in the waiting room + 1 hour after being called to the back before being seen. The doctor told us that my son had an out ear infection. He prescribed him an …
The service providers made you feel welcome. A person comes there not physically good – however when you are greeted in such a nice way, it lifts your spirits. What a wonderful way to start recovery ❤️🩹 …
This was my first visit to the WellNow Urgent Care clinic. The staff was friendly and professional. The facility was immaculately clean. The service was quick and efficient. I was pleased with my overall visit.
My appointment was scheduled for 2:00PM. I asked the young lady were they behind she said no. It’s 2:20PM. Nothing still. They text me to come in at 2:39PM. If you’re behind just say that. I don’t want to spend my off day here with a company that is not considerate of my time. No I was not seen. Very disappointed and upset.
I was very hesitant to go to an urgent care based on a couple of past experiences. This one by far is the absolutely best one and I recommend it. The staff is super friendly and attentive. I actually felt like my care was urgent.
I took my 2 year old up here and she was diagnosed with a serious disease that required antibiotics. They informed me that her prescription was sent to the nearest pharmacy but when I went to pick it up, it wasn’t there. I went back several …
The Office is VERY neat and clean. Staff are friendly and knowledgeable. This was my first experience with WellNow late on a Sunday night and they accommodated me no issues whatsoever. Big shoutout to ASIA she made me super comfortable and was very understanding. Would highly recommend.
The staff here is beyond fantastic!!
They all were sympathetic and understanding to the way I was feeling.
Who ever goes there be ready to receive the best care possible i know I did. Thank you all for giving me piece of mind. Railroad guy.😁 …
I went to take my daughter who’s been sick for a a couple weeks. They were all so nice! They treat children so good they definitely made my daughter feel safe and happy while she was there. Both times I have been they treated my daughters very nice made them feel safe and did everything they could.
This was the best urgent care office I’ve been to. Really nice and caring medical staff, knowledgeable, thorough and quick. They get you in and out without hurting your pockets. They also offer you tea, water and slushes during your short wait time. If I have to come back to an urgent care, it will definitely be this one.
I absolutely avoid going to any ER and detest the waiting over a week to be seen for a current illness I need answers to at the moment headache. This place was quick, efficient, and thorough. I absolutely loved the service all the way from …
The experience was awsome!!! I normally go to an urgent care not far from here a well known establishment.. When I tell you WellNow was such a refreshing experience. The self check in kiosk was fast. It was not crowded. They called me in …
I ask did they give covid booster shot and she said no and a lady came out and was giving one by the staff on 95th and western office……
Although the wait time was 3 1/2 hours, the service at the site I attend was good, with polite Healthcare providers
Went in for a COVID-19 test never received my results. Kept calling and being told lab was in Alabama and results take 10 days to come back. On day 9 after repeatedly confirming with some one from clinic that I did in fact take the test at this urgent care was told the lab lost my test. Customer service is terrible will never go back
Great clean place. Complimentary coffee and smoothies. Early hours and late hours seven days per week. Great place.
My experience here was great! Very clean facility, friendly staff, and complimentary coffee, tea, and slushies! I will definitely refer people to this clinic.
Hello my name is Sandra I came to this wellnow urgent care yesterday and was greeted the moment I walked through the door the place was clean soon after that I was called into the back I waited about 3 minutes before the doctor came in and …
The entire visit was pleasant. The front staff and medical staff gave excellent service. The facility was very clean.
Love this clinic!! People are warm friendly and respectful.. very CLEAN as well. Attitudes match the atmosphere… lovely and serine!!
I went here for a pre-employment screening. The atmosphere was warn and relaxing . All the staff were helpful, professional and very pleasant! I will use this service again when i need. I was especially happy about the great hours!! Thanks again!!
Nurse Practitioner Carmesha is the absolute best!!!!! Great bedside manner and so knowledgeable about myths of the female reproductive organs and pregnancy! The staff is pleasant and they are so hospitable as well. Thanks for the snacks guys, big girls love snacks lol!!!
While waiting on my daughter
You front staff was so very unprofessional. Talking loud cursing and just disrespectful. …
I don’t know where to begin. I am beyond amazed at how well we were treated there today. Everyone was wonderful!! We didn’t even have to wait 2 minutes before they took us in. I recommend this place 💯 …
Excellent service. This was my second time going here. I went in for a PCR Covid test. The staff was nice and they took care of me right away.
I come here for all of my occupational health needs. The staff is kind and professional and there is never a long wait. They treat their pts very well here.
Two stars for the front desk staff ONLY. Appointment was extremely rushed and dismissive. Spent all of three minutes with the doctor, will not be returning and would not recommend.
I was very impressed with the service. Nice and friendly staff. Waiting area and my exam room was clean. If you need a urgent care and in the area I recommend you to view WELLNOW
Staff was great. Friendly and professional. Waiting area and patient rooms are clean and comfortable.💯 …
Great service!! They took care of me with no a long wait time and Excellent Customer Service!!! Definitely Will Use Them Again When Needed!!!🥰🥰🥰🥰 …
I came here with my sister and Chris and Phil was extra nice wouldn’t mind coming back if they are there lovely really enjoyed how they treated me and my sister
The staff at WellNow Urgent Care was very nice as well as professional. The facility was spotless. I definitely will return and I highly recommend them.
Wait time was long. The doctor walked in my room 30 minutes after seeing the nurse and literally asked me, “are you here to see a doctor?” Naw, I’m here to pick up a pizza. What else am I here for????? Then she played guessing games with me …
The service was excellent and they were very professional. And there was a sense of urgency applied in taking care of me
Excellent customer service. Clean environment, the lady at the front desk kept sanitizing the doors and water cooler. The doctor was friendly and very informative.
It is very easy to sign up for a Covid test at WellNow and you don’t have to wait in the clinic until the test. Highly recommended if you need a Covid test!
I loved this place until months later I received a bill. $300 just for a visit. It’s so expensive that my insurance company won’t pay the whole remaining balance. They sent ONE bill months later, and immediately sent a final notice. It seems like they don’t want to give me time to contest it.
Was there for pre employment screening, had no set up appointment but they still took me and was in and out within 30 minutes. Might I add friendly staff.
Very friendly staff. Was taken care of right away and was explained the healing process of my injury in detail. Would recommend.
Dr. Jasmine was awesome so helpful and very gentle with my one year old daughter. I would definitely recommend her and WellNow urgent care to my family and friends.
Very unhappy with service girls at front desk not friendly got there at 11:00 to just be sat in a room for 3 hours while a nurse tell me they have to find the supplies they need to take care of me never will I be back only one I did love was my medical assistant CHRIS he did a awesome job
There was absolutely no wait time. I walked in, checked in, gave them my information and was immediately seen. They ran my test and sent my prescription to the pharmacy all in the matter of 30 mins. Best service I ever received!
They were fast, efficient, friendly. Everything you would ‘hope’ an er would be; but for some reason usually isn’t! From now on you only find me in an er if l suffer; 1)a heart attack, 2)gunshot, or 3)get hit by a train! Great job, and …
I was very impressed with the professionalism by all the staff. My nurse was awesome, her name was Xaviera. She made a very uncomfortable situation much easier to tolerate.
Front desk clerk was wonderful I was panicking and a little rude I had to check myself but she was so wonderful ❤ and she never got out of character with me I did apologize for my behavior and she just smiled and said I understand but let …
This review is over due . Anyways, I came in with my daughter and received a very thoughtful and expert care from Dr. Shipley. Thank you Well Now for placing such a great physician and a beautiful facility in the neighborhood.
Very pleasant and welcoming environment, staff very curious and helpful
The staff at this location are super friendly anwsered all questions that I had. The office is very clean and the kids loved that there was a slushy machine there. I was in and out did not have to wait long not even for the doctor to come it.
The atmosphere was very clean ..the staff was nice my doctor was great and did a good job on stitching my leg. They get the job done and take care of you.
They have superb customer service and I would recommend anyone to this facility. I was in and out in under 15 minutes. I did a drug test here for the United States Postal Service. I’ve been other places and no one has service like them.
This is the first time I have been to a facility that wants you to be comfortable while you wait to be seen. The receptionist were polite and concerned for your well-being. Service was excellent
I was delighted with the friendliness, professionalism, and knowledge of the WellNow Team!
PROFILED ME ABOUT SLEEP STUDY BEFORE EVEN EXAMINING ME STAY AWAY FROM IF DOING DOT PHYSICAL..
The staff was very helpful, accommodating and prompt. The facility was clean and comfortable and great care was taken to ease the worries of my two children. Highly recommended!
Love the new facility. Everyone was courteous and friendly. Super easy to make an appointment as I was there on 10/23/19….and the best part was that I was in and out in about 20 minutes! I will definitely return for services.
The doctors are. great the place is clean and very comfortable. The other workers are very kind and helpful. Most of all they take care of you in a timely manner
Great customer service, very professional and friendly staff.
The ladies in the Evergreen Park location were really nice and helpful. I love that it was an all female staff. They have snacks, icees, coffee, and tea to offer. They also give the little ones toys to keep them busy. WellNow even has TV’s …
The staff is amazing. Everyone is kind, friendly and compassionate.They serve you quickly and you are well taken care of.
What a wonderful place professional efficient and quick medical services. I’m very impressed. This is my second time at the Urgent Care and I told everybody about it. I also love the idea that you can get a free slushie there the very unique amenity.
The wait time is ridiculous for those who are visiting to get test for COVId19. They have you waiting in your car for an extensive amount of time. The staff is extremely insensitive towards the patient being potentially I’ll. Their work ethic and internal processes benefit the employees or to partnering with the patient.
The entire staff were very Professional ,yet personal and caring. They showed genuine concern about my health. They answered all my questions. My entire experience was a great one. Well Now… is indeed my preference for urgent care
Fast, friendly service. Atmosphere was welcoming and calm. The Keurig and Icee machine in the lobby are added bonuses. Staff was friendly and accomplished. Phil at the front desk was exceptional, almost forgot I was in pain. He kept me smiling.
Today I waited An hour too be called inside and once I was in my Id was required and I handed too the gentleman and he sat it on tge counter instead of handing back too me like I gave it too him. Once in the room another twenty minutes too see a nurse and fifteen more minutes to see a doctor. Im very shocked usually your out and in.
I went to WellNow for a drug test for a new job. This place is awesome!! The staff were very professional and friendly! They have free slushies AND a PacMan machine that you can play for free!! The facility was very clean and smelled fresh…not like a clinic at all!! I would definitely recommend them to anyone!
Went in just for a drug test for new employment. Staff very friendly and knowledgeable. Answered all my questions. Got me in and out quickly. The place very clean. And safety was main concern. I would highly recommend this place.
The service is wonderful. I had no trouble making my granddaughter appt online there was coffee for the adults and delicious Slushies for the children/adults. The staff was friendly and took care of my grandbaby illness. The location is …
So you make appointment get here no ones here 10 minutes still sitting then a young lady comes in sits for five minutes and she is called to the back. I did receive the text come ten minutes early and appointment was for 9:08 and it’s now …
My dad was sick, we went to urgent care on 103rd and Pulaski but they could not see him because of the time. We went to WellNow and they saw him right away. They were very thorough and professional from the moment we walked in. The ran a …
I had a great experience at WellNow.The staff handle me with care and patience. The staff also were very friendly. Thank you WellNow.
The service was quick and great up until my rude PA Jasmine Matthews entered the room. it was down hill from there for me. As a registered Nurse myself, I know first hand how important it is to be patient with patients!! She had none. She …
I had a quick and professional experience. From the person who signed me in to the Doctor that diagnosed my problem. I probably was in the office no more than 45 minutes from start to finish. I would recommend everyone to use WellNow Ugent Car services.
This was the most efficient urgent care I have ever visited. The staff was very caring and friendly. My daughter was waited on immediately and we were done in 30 minutes or less.
I was greeted immediately after walking in. The man that helped was warm and pleasant. The assistant that bought us to the back was as well. The APN that provided my son and I what we needed was helpful and urgent to our matters. She could …
Very clean,nice and respectable I love that place I give it a 10/10 I reconmend.
Went in for last minute school physical for my daughter. They were welcoming and efficient. The slushie machine and tea/coffee area is a nice touch as well.
They service and care was very productive as well as professional. They were quick and the service was fast! Very nice layout and comfortable! I will recommend and will return if needed!!
Was very disappointed in my experience with this urgent care. I went two days in a row and was there 3 hours the second day. I still felt horrible days later so I visited another urgent care and was given much better service and I felt better the very next day. Reviews are misleading, would not recommend.
After feeling horrible for days I decided to make an appt online . When I arrived I had no wait and was seen immediately. Everyone was super nice , friendly and respectful. The place was clean and inviting . My vitals were taken promptly and the PA saw me soon after . Overall great visit and great location . I am on the mend .
Clean friendly staff nice condiment and they seem to care and be concerned thank will visit again
The whole team and place are A plus! I was so pleased with how they treated my autistic 6 year old. It’s never easy taking him to doctor but they were so friendly!
My nephew was admitted to a hospital because he was suicidal. WellNow was referred to him once he was released. Still severely depressed forcing himself to go to work, most days impossible to get out of bed. He cancelled 2 appointments. …
Poor customer service and poor communication amongst a seemingly young and inexperienced staff. Failed to call-in my Rx to the pharmacy-(a Rx that I asked the provider about in which she gave me incorrect information about)When I called …
My son had a fever, and sore throat, so we went to WellNow Urgent Care. What I appreciate is they accept walk in patients. My son did not notify me that he was sick until the evening, while I was heading home from work. Having evening hours …
The sign up process was awesome and quick and easy. No issues at all. Office visit was so welcoming from Reception staff to the Dr I seen. Great experience!
I went in for my 👂 pain..was a very pleasant and safety experience. I was in and out in less than 30mins. the staff is absolutely wonderful great spirited and concern about your problem at hand. Dr.Jasmine Matthews and entire staff was great! this was my 2nd time around and I also recommended this place to family and friends!🙌❤❤❤❤☝ …
If I could give this place zero stars I would. This place is a joke. I had called for four days straight for my sons covid results. They were drawn two weeks prior to me calling. They told me the lab was missing information! When I asked …
Omg this is the best urgent care facility I have been too. I bought my 7 year old daughter. She tested postive for strip throat. The staff here was super nice. They seen us really fast. Not to mention super clean, slushie machine for kids, coffee machine, and a game room. I highly recommend this place.
Went in for a nasty gash in my finger. Staff was very quick to see me and clean the wound. Excellent attention and really went above-and-beyond in treating me!
Hands down the best service I have received anywhere. The facility was very clean and the staff, super friendly. They offered me snacks while I waited and kept me updated on the wait. I recommend WellNow to anyone seeking urgent care, you won’t regret it.
This is one of the best urgent cares that I been to. Super easy check in and I didn’t have to wait. Everyone was super nice and friendly. They have TVs in the room so you can sit and relax until the doctor comes in. Honestly I like this place more than my real doctor office.
This place is a blessing . I had surgery last month to repair my femer. I came here scared and in pain. I got home pain free worry free and walking. I am so grateful for this place. I go here for all my urgent care needs. They gave me an …
The service there is awesome! I called to ask a few questions and the staff was super friendly, knowledgeable and helpful. They answered all of my questions, and I was able to come in and see a physician. They are location is great! The …
I tested positive for covid-19 and had trouble breathing so I went to well now urgent care, and I am so glad I did. Everyone was very friendly, fast, and helpful. I was given a chest xray and got the results immediately. After finding out I …
Was seen by Brook Medici, PA and she urgently uncared for my torn muscle in my arm. She had no knowledge of giving me a referral for a specialist for possible ex-ray. I Was very rushed and not inspected properly for better results. She …
Wait time was minimal. Every staff person was pleasant. Front desk staff had no issue billing to Tricare and most places aren’t well versed on how to bill military insurance. Definitely will go back and recommend!
As a walk-in I thought it was going to be a long process with tons of forms to fill out and I was so wrong. It took 1 minute to sign my name and I was signed in for appointment. The place is very clean and comfortable with free beverage …
Phillip was amazing, the clinic was short staffed but he made sure to get the clients in and out. I was in there for only about 30 min or so for a employment drug screening.
My very first time visiting WellNow Urgent Care was impressive from dealing with the front desk, nurse taking my vitals and the Pharmacist Assistant was correct on the analysis. Plus had my medication forwarded to my Pharmacist. Didn’t spend a lot of time in either places..
I wish I had the same experience as the 5 star reviewers. However, my encounter was negative. Front desk and the medical assistant were great. After getting called to the back is where it went downhill. I walked in at 6:52pm and left at …
This is my 2nd visit to this facility…convenient, close to home and professional. My most recent visit was for a COVID19 test & while the majority of the staff was welcoming, the young lady “performing” the exam itself had an attitude to …
Ashanti at the front desk was super friendly. I called twice before coming in and she reassured me that it was a safe place to get checked out. The staff has been super helpful and have actually listened to me. I am so grateful this place is near my home. I recommend it to anyone who needs to get checked.
I wish that I could assign this place zero stars. I have been having thumb pain for about two weeks and finally decided to go to a urgent care. I did my research to find a place that could do an x-ray if necessary. I made an appointment …
Took Brooklyn to WellNow Urgent Care last night for symptom concerns, and they did a wonderful and thorough job, we were in and out of there in under 30 minutes, I highly recommend using them in the future, located at 95th and Western, Awesome job.
It was my first visit. I went for pre-employment drug screen
The young lady at the desk was warm, courteous, and very professional. …
Get your PCR Covid test somewhere else if you actually need your results. They said 24-48 hours, we’re approaching 72 and no answers when we call. They told us we could call after 24 hours and, when we did, they said we didn’t need to …
What an experience!!!! This was my first time here everyone was patient, kind, and friendly. I had x-rays taken on my foot and it took less than a half an hour to receive my results which is much quicker than going to the ER. I was then …
I went to WellNow Urgent Care for COVID-19 testing. The staff was very friendly, knowledgeable and pleasant. Everyone seems to be genuinely concerned for everyone’s safety. I felt safe and well protected in their office.
At WellNow Urgent Care, the experience was the best, the front desk service was great. The Dr. Was awesome with all questions answered the team made me feel very comfortable. Yes I will recommend WellNow to anyone who needs immediate Care. Blessings to you all.
Excellent service all around! Staff was friendly, and caring. Facility was very clean all precautions were in place. Wait time was minimal and I would definitely recommend to a friend or family member.
Very professional nurse Amber love her they take real good care of their patients 👍🏾👍🏾👍🏾👍🏾
Very clean as well. …
Been waiting now for 2 hours past my appointment time and still haven’t been seen
This was my first visit and what a wonderful surprise!. The medical facility was extremely fresh and clean not to mention that the WellCare staff were extremely professional and very accommodating. I only hate that I waited so long to …
My experience was very good! I needed some tests done for a pre employment application. The people in reception were very professional and the office was clean and comfortable. Great experience overall!
They don’t deserve a single star. My sister Visited a couple days ago. First the person who did the triage was extremely rude. She left her in the room for about one hour. She came out to use the washroom and the MA was sitting at the …
I was in so much pain and get couldn’t a Dr. .appointment. My husband took me to Well now.
The entire staff was amazing to every patient they encountered and service was …
This place is very unprofessional. I visited this urgent care and although the facility was clean, the front desk employee lacked basic professionalism. When I left to get my medication at the pharmacy, I was told they never sent my …
Amazing! I’ve had some pretty rough urgent care experiences so when I have to go, I usually dread it but not this time. The ambience is so warm and welcoming. Staff is very friendly. They have slushies!! I was in and out in about an hour. Best urgent care experience ever!
I’m so bad with names but the staff were wonderful staff. The two nurses and the MD were phenomenal. If anyone gets hurt swing by WellNow and get the great service that a lot of hospitals are lacking. I will definitely get names when I go for my follow up I’m two weeks 🙂. …
Unfortunately, I cannot say this location deserves a 5 star rating. The nurse practitioner Vanessa definitely knows nothing about diagnosing a baby and for that matter anyone. She’s very inexperienced! She couldn’t even assess a symptom as …
Worst experience ever. Got tested for Covid, results were supposed to be back 2-5 days. 8 days later I am calling clinic with no results yet. Clinic infomed me that my sample was lost, to come in and get tested again. Offered to test for …
Very nice and clean the whole staff was very pleasant and so nice and very professional.
Staff was very professional, efficient and friendly. I wasn’t even there for an hour, and considering the procedure I needed that was great. I will definitely be returning here for all my Urgent Care needs …
This place is a mess!!!
I took my husband here because he was suffering from terrible stomach pains and diarrhea. Initially we thought it was food poisoning but when the symptoms …
My daughter fractured her toe while hiking a trail. We went into the EP office and the service was great! Friendly and helpful staff and clean and safe environment! The nurse practitioner was so kind and informative! They took care of us and we were on our way!
Everyone was so extremely helpful, welcoming and caring. My daughter and I just moved to IL and I had insurance complications. They were so very welcoming and comforting to my daughter and myself as I sat on the phone with the insurance …
In the past I have felt like this facility has been very slow, but perhaps someone got the memo because they were efficient, fast and courteous. They were almost too fast because they have free arcade Pac-Man and I couldn’t play long before they called me.
My Experience With WellNow Was Amazing They Kind Courteous And Professonal On How They Treat Guesses/Patients Here At WellNow They Are Fast In And Out The Door The Whole Staff Friendly Speak To You As You’re Walking By No Matter What’s …
Mixed bag; have been there 3x, no complaints w/ the staff at all, they are great and do their best to get everyone served.
One PA (Schnell) – more experienced? Gets right to the point, helps w/ what you …
I made an appointment online for 11:07a and was told via text to get here 10min earlier to register. I was called to register and taken to the room around 11:10a, the MA came in at 11:20a. She left after taking my vital at 11:29a. I was …
I wish I could give this more stars! The experience was great, especially for me being a 1st time patient. I did the virtual visit with a Dr. Wait time was not long at all and the ‘visit’ took 5 minutes. He listened to my problems/concerns and answered my questions! I would definitely recommend!
This was one of the best services I’ve had in a long time. The clinic was clean and the staff were very professional. The Doctors was polite and attentive to my needs, staff were fast and courteous.. there were coffee, hot chocolate and even slushies for the children at no cost to the patient. This is a great urgent care center.
I was’nt feeling well on a sunday, booked a appt online and was seen…Thank You urgent care
My daughter work up and her eye was almost swollen shut! Her regular doctor’s office was closed so we went to WellNow Urgent care. The ladies at the desk were very kind and helpful! The doctor was sweet to my baby talking to her and letting …
Went there yesterday thinking that I had a simple sprained wrist, no need to go to the ED. Well I didn’t have a simple sprain but so happy I went to WellNow.
I worked in Healthcare for 15+ years and I know how it can be when you need …
I had a very pleasant experience with the Well Now urgent care in Evergreen Park. The check-in/registration process was easy and the receptionist was very friendly. I was immediately taken to the back and the MA took my vitals and 5 …
WellNOW is the greatest. They are quick and friendly and I always feel welcomed when coming in. This is my 3rd time with me and my family and the service is awesome. Keep it up Ladies and Gents.
Everyone in that office that I came in contact with was so nice from the girls at the front desk to the Doctor who was very nice her name was Megan Dusak Pa she was very kind,you would have a great experience with well now urgent care.
DO NOT GO HERE! This place charges $175.00 for a COVID test. I thought COVID tests were FREE. When I inquired about the fee,I was told they no longer take my insurance. I said why do I need insurance, the test should be free. The front …
In this day and age, it’s important for All Healthcare Agents, Doctors Nurses & All Hospital Personnel to recognize their responsibility to be KIND, CONCERNED, and CARING to all potential patients who enter the Healthcare facility. …
The ladies in there always take care of me. Ive been a patient for a while now.
From start to finish I had a great experience and on a holiday weekend no less. Long wait, but they weren’t to blame. My PA Jasmine was thorough and had exceptional bedside manners. Appreciated the kindness and professionalism. I hope I …
It’s a nice enough office and the staff was nice but it’s false when they say “most insurance accepted,” they do NOT accept HMOs which last I checked, is what most people have! Also, it’s a TERRIBLE location, tough to find, tough to get into the plaza, and tough to find parking.
Had a good experience having my child tested for covid there in Dec so took my other child there today. Somehow in the 6 weeks since my last visit, I am mysteriously now “out of network”. But the real mystery is why they wanted to charge me …
The service was amazing I called in at 7 the receptionist was so nice to me so I live 5 mins away and once I arrived the receptionist knew Who is was she was very friendly and take good care of me, I work in animal medicine as a …
This is the best place to go to for these covid tests! They are quick and knowledgeable, and have been they only place not beating around the bush to get people in and tested for their personal or work needs. I know it making an appointment …
I had an accident in Home Depot that resulted in me needing 4 sutures in my lower lip. I chose to go to WellNow Urgent Care as to going to the ER. I was in and out in under 1 hr.! The care I received was EXCELLENT and PROFESSIONAL! The …
Staff is so pleasant and quick to respond to the needs of patients. Check in process was smooth and timely. Great place to recieve care 7 days a week, 8am to 8 pm. This will be my NEW Urgent Care location.
I was here at 7:05 and been waiting for two hours for my son to see a doctor. I come here all the time for support but is very disappointed that I had to wait this long. I am pregnant as well and wasn’t feeling well and just wanted my son to be token care of. I hope this doesn’t happen again.
My husband took both of my sons to get tested for covid since I came back positive days prior. I received a welcome link with patient code to get status for results for my older son but not for my youngest. I called several times and …
I took my husband to WellNow Urgent Care on 95th and Western in Chicago. All I can say they took us right in and got us right out. “PERFECT”. 🥰
There were no lots of paperwork to fill out and they even offered to call the …
My son fractured his wrist at his birthday party and I needed quick service. I googled Urgent Care near me and there it was Wellness Center. This place is simply AMAZING! The staff is very friendly, professional and caring to your needs. …
I love this place they always get me and my son’s well care (together ) and seem to care about you pain and your needs. When we come. It’s very clean, and smelling fresh place. The front door receptionist are awesome ,and everyone in the …
Started going about 2 months ago great medical option great alternative especially since my regular doctor closes at 3:00pm well now has a great staff all the doctors that I’ve encountered have Fantastic bedside manner they seem to really …
Great and fast service. With all this COVID stuff going on my primary care doctor appointments are 3-4 weeks out. I called and was able to get same day service for my immediate care. This is my second time using this urgent care. The staff and the NP was great. My new go to place for care…
It was my first time there, the day I visited it gloomy rainy and dark out. The parking lot was well lite. When I entered the facility I noticed how clean it was they were practicing social distancing as well. I was greeted right away with …
Physician Assistant Miteshkumar Modi refused to listen to my lungs aftwr telling him I believe I have a respiratory infection. He didnt check my ears nose or throat but wrote a prescription. When questioned he elevated his voice and was …
I went in and got a culture completed. They prescribed me some medicine without knowing exactly what it was . I received an email from quest with the results. I called in to get further detail of the results they stated they never sent it …
I had some employees that came down with Covid.
Went here to make sure I didn’t have it also.
Staff was very friendly! …
HORRIBLE!!!!! I called at 10:00pm on a Thursday and spoke with a receptionist…told her I had a UTI and asked if there was a wait…told her I could be there in 5-10 minutes…she said there was no wait and asked me my insurance carrier…I told …
From the front desk to the time you get to talk to someone and explain your situation, the staff listens and treats you with muchl respect
The receptionist was so helpful and polite and even the other receptionist was nice he said he like making his patients happy if it was not for them he would not have a job
Friendly staff, fast service, and great patient experience. As soon as I walked in the door I was greeted by the receptionists who were very nice and got me checked in quickly. I was then taken back to a room immediately and waited only a …
Every one was friendly and had a real listening ear. I did not have to wait a long time to be seen. Exam results were clear and they called my prescription in so I was able to pickup my meds very quickly.
Had a appointment at 6:15 got here on time got in a room at 6:30 They came and took my vitals told me that the provider was on her break and they didn’t know what time she was coming back that was at 7 o’clock now it’s 8 PM and still hasn’t …
I tried to see a provider at WellNow because of a simple problem. When I got to the appointment, the woman at the counter said I had to pay 30% of the total visit before even being seen, despite the fact that might my insurance card says …
WellNow Urgent Care provding me with great care. The front desk receptionist was extremely helpful and freindly. Also M.Dusak was great in giving me an diagnois for my foot pain and aftercare. Plus my wait time was not long. Including foot X-Ray. Thank you WellNow!!
Went for a Covid PCR test. Super easy and efficient registration. Registered online, uploaded my insurance card and license so when I got there didn’t have to fill out any paperwork. Waited in my car for about 1 minute before being told to …
Great customer service, made me feel comfortable, friendly , professional as well as quick!!! I give every employee from the front desk,to the nurses assistant, X-ray tech and the provider from the time I walked in until the time I left a perfect 10!!!!!!
I went in because I had a very bad allergic reaction and was not sure what it was from. The PA immediately diagnosed me and sent me straight to the hospital ER where I was treated immediately! Thanks to the excellent help of the PA at WellNow, she saved my life! I am very grateful!
I was very weak with headaches, on the hottest day of the year, when I made an online appointment. I was standing outside of the facility as I made the appointment. They were fast to get me inside. First thing I noticed was, how clean and …
It was prefect from the time I walk in the door , my daughter was sick & wheezing they took her right away & start her on a treatment
I highly recommend this place if you need results fast, it was also my first time visiting. The waiting period wasn’t long at all. They are friendly and professional.
Dr. Jasmine is so sweet, professional, compassionate. She came to inform me of a delay but to save time she ordered my CXR first. She made me feel so much at ease. I was so glad she was there when I returned. She was more concerned about me …
10/10 experience. I recommend anyone that can’t get to their primary doctor right away to try them.
The team was efficient, helpful, and clearly explained everything. My prescription was called in and ready within a half hour, and I felt listened to. I’ve been here twice, and both experiences were great.
I was impressed that I was able to fill out everything in my car and not be afraid of being exposed to others sitting in the waiting who maynot be following CDC guidelines. The staff was very friendly and professional. The doctor Megan …
4/12/22 my side was hurting and using bathroom a lot. I seen Megan Dusak, a PA, she’s awesome takes her time to listen to you, explains what you dealing with in detail, very professional and down to earth at the same time.I also saw Megan …
First visit at Well Now left a memorable and lasting impression- decor very friendly and inviting. Staff pleasant and personable. Everyone seems to work well together and more importantly enjoy working together.
As I walk through the door .I noticed how cleanThe office and the waiting area. Was.As well how friendly the registers were. Jasmine Mathews the PA. Who treated me was Great.was making sure if I needed and more info about my illness. I left …
I read the reviews before I came here. I almost did not come because of them. I walked in and was greeted instantly, a young woman even changed the tv in the waiting room for my son. We did not wait long until we were called into the back. …
The best professional care! 5 stars all the way.
The staff at 9501 S Western are not patient focused. Being in HealthCare field myself, my mom a senior was seen and rushed by emergency to the hospital (which literally is not too far from this urgent care). They left my mother’s coat and …
The staff and the doctors were very wonderful and professional.
The staff is amazing especially the receptionist Cathy …Its always nice when you walk into a place of business and greeted with a peasant welcome And a beautiful smile, also the practitioner Megan was very professional and knowledgeable you …
WellNow Urgent Care. The staff was very courteous and professional. There was no waiting. I was escorted to the examining room after registering. I was able to play the original Pac-Man while my paperwork was getting prepared.
This was my first time ever being at a Well Now Urgent Care. I had the most caring people waiting on me at the Well Now urgent care on 95th and Western. The experience and the care that they give me that day just help me with me with all …
I went to Well Now for a pre employment physical. First of all appointments can be made online and you get a reminder text 45 min before your appointment. They are Covid safe, you wait in your car and they text you to come in. The …
Mentions nothing online about x-ray tech hours or availability. Then tells me the wait time is 2 ¹/² hours and I have to wait in my car
It was ok they didn’t open on time the young lady at front desk was standing talking instead of getting ready for the patients she wasn’t welcoming or friendly so I left
The staff was friendly and fast. Very accommodating to my daughter. She was in alot of pain and they took great care of her.
They wont check my insurance untill 2 hours of signing in and says if i cant accept the insurance its 175 dollars so if thats the case they would waste 2 hours of my time because im not going anywhere they are going not taken my insurance.
Loving the ICCE machine in the waiting room!!! Though they were short staffed the staff there was very nice, helpful and informative.
I went on their website and checked if they accepted my insurance, they indicated they did. I made my appointment, did the whole check in process and had been waiting in my car until they called me in when I get a call. At first I thought …
The team at Well Now are professional, courteous and very endearing. I was frazzled when I came in but the front desk desk team helped calm me. The Nurse Practitioner, Jen was the most delightful of all. She was professional, sharp and …
Great service, and very clean facility. Dr. Thomas was such a sweetheart, very knowledgeable!
Everyone was so helpful and pleasant. The physician listened to me as I explained how I was feeling and made a recommendation that was best for me.
Super Friendly Staff. Out of town visitor, in need of urgent care after too much vacation fun. Team was very accommodating. Front desk rep was super sweet, explain everything thoroughly. Wait time was fair ( I got in early). Nurse Assistant …
Receptionist was juggling alot but handled everything professionally. I needed a test but had to step away for another virtual dr. Visit. Other staff very friendly too.
I love coming to Wellness Urgent Care the staff is very friendly, very professional and makes you feel welcome. I have been there because who wants to sit in a crowded ER for hours to be seen they get you in an out. The staff of MA, NP,LPN …
I absolutely love Well now and the very last time I was in there I had the greatest service. I was taking at my appointment time and was out within 30 minutes and I am feeling much better from the care they gave. Thanks so much to all the wonderful nurses, nurse assistants and doctors. You Rock!
If I could give zero stars, I would. I was treated extremely poorly today by the two ladies sitting at the desk checking people in. I made an appointment to see if I had a sinus infection because I have had Covid for almost a week, got …
This was my very first visit with this amazing facility, I came on for two services and I was seen immediately! Everyone is super professional which I love ❤️ The front desk was super friendly & had great communication in regards towards my …
I usually hate going to dr. But this place was very nice to me. I was able to make an appointment, was seen at my appointment time. Waited in a comfortable room with tv, was able to finish watching my playoff game, ATL is trash, and they …
I had the best urgent care experience ever here. Starting with the front desk, they was very pleasant, knowledgeable and welcoming. The facility was clean and bright. Not to mention they have a slushy machine for the patients. MY DAUGHTER …
First timer! Very welcoming environment. Staff very polite and helpful. Phil was my amazing and knowledgeable X-ray tech! NP J heard me out and took the steps to help my injured knee. …
The automated text check-in didn’t work and I was waiting in my car about 15 minutes before someone called me and asked if I was still coming for my appointment. Other than that glitch, the process for new hire drug screening was straightforward and quick. The staff was friendly, too, which is always a plus!
Came in with a thorn in my foot. Waited for three hours for someone to dig into my foot with no anesthesia and then say she couldn’t do anything to get it. Physicians immediate care was way more professional and knowledgeable and discussed …
I’m glad that I chose WellNow Urgent Care. The staff was very courteous and professional. There was no waiting. I was escorted to the examining room immediately after registering. The PA was caring and attentive to my medical needs. I will …
I went in, because of my sore throat, night sweats, dizziness, extremely tired, & discomfort in my left side. I was taken back to see the PA in less than 12 minutes and this was a Saturday, at 2:00 pm. …
Everyone was very nice and professional. It also was a very clean environment as well. Thank you WellNow 😊 this is the most comfortable friendly clean professional place to come to I always feel well taken care of when I come to …
The 👩🏿💻lady in the front desk was the worst! This was 1pm. To the lady that was working at the front desk at that time I’m sorry you don’t love your job🤷🏻♀️ Your the worst honestly. Worst experience ever!! Had me waiting for 4 hours to tell me they couldn’t see me. …
I called set my appointment. Got seen on time if I would have gone to the er.i would have had to set 8 hrs plus. Am thankful for welnow am starting to feel better John Joseph smith
My experience here was nothing but , Great
The receptionist was nice , the doctor was nice took her time with me & was just concerned with me & what I needed help with I’d go back again if , I have any issue & can’t get in to my primary doctor.
A great experience from the whole staff. Everyone was nice and communicated things exceptionally! Made a great impression and I’m highly recommending this place. 💯 …
I was complaining that things took longer than I wanted them to. I was being impatient. However, the staff was very professional, courteous and understanding. The facility was clean, and catered to the patients with a water machine, Keurig, …
Didn’t even bother to see the doctor because whoever the woman was at the front desk tonight was terribly rude, from her tone, to her I wish I was anywhere but work attitude. WOULD NEVER COME BACK just based off of that. Poor customer service skills, & plenty of huffing and puffing. It was truly disgusting
Kathy was pleasant from beginning to end, also the nurse who came and took my vitals. They made the visit a very pleasant one.
These Google reviews are suspect—Yelp is mostly 1’s and 2’s.
There are NO doctors on site which should be made crystal clear up front. The …
I went to this urgent care yesterday around 7:15 pm there were 2 patients at the front desk and 3 in the waiting area. I preceded to sign In on the kiosk but the staff stopped me. She asked why was I here, I replied to be seen. She said for …
The staff and providers were very professional and helpful. My client and myself were impressed with the fast service which was under two hours for a walk in Great job WellNow!
I went for a DOT Physical. Affordable $87 hell yeah! The staff was kind and funny but respectful from the time I checked in to my way out. Would definitely recommend
My first point of contact was the Front desk receptionist she was awesome amazing attitude. The staff tarsha & Chris was friendly an helpful. And definitely got me in and out. (DOT Physical) 🤟🏿🤟🏿 …
I had a bad experience with a hospital before, so I was a little skeptical about coming here. But the staff is so friendly and helpful. They make you feel welcome and they really want to make sure that when you leave you feel better then …
My favorite urgent care presently. I’ve been a couple times over the past couple years. Sometimes the wait may be a bit long the most I’ve waited is about an hour which isn’t bad. The online check in system is very nice as well.
Took my daughter for a sports physical. It was a great experience. Very friendly staff! Would definitely recommend going there for physicals/sports physicals. But if your going to walk in… go when they open. They get busy quickly!
Other than the fact that I had to wait pass my appointment time the service was excellent! Once in I was seen and treated in less than an hour! The PA Jasmine got straight to the source of my issue! I love this place , & even though it was my first time there for myself I’ll be visiting again! Thank you WellNow❤️
I was in an accident. My primary doctor couldn’t see me for a week or I could have gone to the ER. I contacted WellNow and was promptly provided service. X-ray were done and I received pain meds as well as things to do at home to heal …
I have been to this urgent care location twice, and both were good experiences. The staff are friendly, professional, and most of all they listen to you. The wait times are also very short. This is my new urgent care clinic.
I had the best most polite staff attending to me. The front desk personnel were great and funny. Made my visit fun and comfortable by being so welcoming. Philip Norcutt was awesome to talk to. He made things go fast and easy with my random …
I was very pleased with my first visit at Well Now in Evergreen Park. Staff were friendly and the Doctor was very helpful. However, I have been trying to reach the billing department for questions regarding my bill multiple times. The phone …
The service I received was kind and professional..I was feeling very ill and was seen quickly with the utmost respect. I felt assured that I was on route to healing when I left.
I had a pretty good experience. Definitely recommend them. The facility is clean, comfortable, and organized. They have contact less check in. We were seen in a timely fashion. Staff was professional. The doctor was kind addressed our health issue effectively. Great place.
I went to WellNow because my normal urgent care was busy until later in the evening and I felt really sick and figured that needed to start some antibiotics as soon as possible. The process of starting paperwork online and checking in from …
I visited this urgent care yesterday, and the experience went well. One of the first things I noticed was how clean the facility was as I entered the front entrance, next I was greet by the member at the front desk. The environment was …
Very joyful and helpful they help me get what I need for my asthma and made sure I was good until my medication was ready they were such a big help a 10 most definitely!!
Jay was really nice and understanding. Went for a school bus physical. Drivers make sure u bring your school bus physical form.
I scheduled an appointment with the WellNow Urgent clinic. I was seen right away. It turned out that I had some allergy symptoms and what was prescribed for me made me feel better immediately. …
Went in with a bad case of strep after being neglected at THE ER and they took care of me so fast and good they listened to my concerns and even printed out my medical card because I wasn’t prepared I really would recommend they even had …
Great service with a Very efficient no wait system. The staff were kind and welcoming; they put my son at ease during his appointment.
The PA was amazing, although I’m not sure if the CNA was newer she did seem inexperienced, asking to spell my medications and asking what they were for, didn’t make me feel too confident in her abilities, but she was polite. The wait wasn’t long and the building was clean.
This was the best urgent care experience ever! I was really sick and had been turned down by 2 previous urgent cares, when I got to WellNow, even though they were closing soon they saw me! Adelia was amazing insisting that I been seen, …
After waiting a couple of hours hours at another urgent care to realize they didn’t do stitches I went up the street to this urgent care place and they got me in-an.d-out within a hour and a 1/2. I would definitely recommend it to family and friends
Best urgent care center I’ve been to in the Chicagoland area!! Super clean establishment, quick service (I had an appt at 9:45am and was out by 10:30am), and very friendly and competent staff. Such a great experience!
Always polite, professional and very knowledgeable and helpful.
I sincerly like this location as the staff are always pleasant and the drs and nurses legit know what they are doing are willing to HEAR/listen to you , and …
The check in staff was very kind and professional. The nurse that I saw was very friendly and efficient! The doctor was very attentive, caring, and professional. I would definitely visit this clinic again!
My recent visit to the WellNow Urgent Care facility was exceptionally awesome. From the first greeting to the last, every person who engaged my care exceeded my expectations. Thank you for your efficient, and highly recommended medical …
Editing the text, not rating, of my review due to discovering new information. My first visit was great. The doctor, reception, and nurses all were nice and took great care of me. My second visit was horrible, similarly, none of the same …
We are happy that an Urgent Care facility exists for those times when the primary care physicians are overwhelmed and it’s not quite an emergency room situation. Evergreen WellNow Urgent Care is close to home with an exceptionally …
I have been to WellNow Urgent Care on 95th & Western St. 2x. I must say both times that I have been there, the staff is professional and friendly. In addition, there has never been a long, long wait that some of my family and friends have experienced at other Urgent Care Facilities. I recommend WellNow URGENT CARE highly.
I’ll never return here again. I took my son in for a fever. We waited 2 hours in the waiting room + 1 hour after being called to the back before being seen. The doctor told us that my son had an out ear infection. He prescribed him an …
The service providers made you feel welcome. A person comes there not physically good – however when you are greeted in such a nice way, it lifts your spirits. What a wonderful way to start recovery ❤️🩹 …
This was my first visit to the WellNow Urgent Care clinic. The staff was friendly and professional. The facility was immaculately clean. The service was quick and efficient. I was pleased with my overall visit.
My appointment was scheduled for 2:00PM. I asked the young lady were they behind she said no. It’s 2:20PM. Nothing still. They text me to come in at 2:39PM. If you’re behind just say that. I don’t want to spend my off day here with a company that is not considerate of my time. No I was not seen. Very disappointed and upset.
I was very hesitant to go to an urgent care based on a couple of past experiences. This one by far is the absolutely best one and I recommend it. The staff is super friendly and attentive. I actually felt like my care was urgent.
I took my 2 year old up here and she was diagnosed with a serious disease that required antibiotics. They informed me that her prescription was sent to the nearest pharmacy but when I went to pick it up, it wasn’t there. I went back several …
The Office is VERY neat and clean. Staff are friendly and knowledgeable. This was my first experience with WellNow late on a Sunday night and they accommodated me no issues whatsoever. Big shoutout to ASIA she made me super comfortable and was very understanding. Would highly recommend.
The staff here is beyond fantastic!!
They all were sympathetic and understanding to the way I was feeling.
Who ever goes there be ready to receive the best care possible i know I did. Thank you all for giving me piece of mind. Railroad guy.😁 …
I went to take my daughter who’s been sick for a a couple weeks. They were all so nice! They treat children so good they definitely made my daughter feel safe and happy while she was there. Both times I have been they treated my daughters very nice made them feel safe and did everything they could.
This was the best urgent care office I’ve been to. Really nice and caring medical staff, knowledgeable, thorough and quick. They get you in and out without hurting your pockets. They also offer you tea, water and slushes during your short wait time. If I have to come back to an urgent care, it will definitely be this one.
I absolutely avoid going to any ER and detest the waiting over a week to be seen for a current illness I need answers to at the moment headache. This place was quick, efficient, and thorough. I absolutely loved the service all the way from …
The experience was awsome!!! I normally go to an urgent care not far from here a well known establishment.. When I tell you WellNow was such a refreshing experience. The self check in kiosk was fast. It was not crowded. They called me in …