Overall good service IF you get the right doctor. Dr Agarwal is a consummate professional. She answers all questions and gives a very thorough eye examination. Dr Cunningham on the other hand, meh… don’t bother. He charged me $300 for a …
West Coast Retina provides an excellent service. The staff it’s very courteous, knowledgeable and professional. The service they provide could not be better!
Every one was very pleasant kind and attentive. Excellent customer service from Kelsey and everyone in staff!!! If you go someplace else STOP and come here. They listen and treat you with respect.
Dr. Jumper is the best. Assistants and technicians in this office are all friendly and helpful. I feel I’m well taken care of with some challenging issues with my vision.
The staff are always professional and courteous. The wait may be long at times, but definitely worth the wait for the level of care you receive. There’s only one person I trust my vision to and that’s Dr. Jumper.
We moved from SJ where my husband was going to Stanford for his Eylea injections. The doctor at Stanford recommended Dr. Jumper when we moved to SF. We love the care here and highly recommend West Coast Retina..
I did the paperwork they mailed me ahead of time. I went to my appointment at 1:30pm. I saw the doctor at about 1:40pm. I had my treatment done by 2:30. This place is fast, efficient, clean, and great to work with. Do recommend!
I had 5 appointments. I was forced to wait 3-4 hours at each appointment before being seen. I had several procedures which failed. I had major surgery after all of the time spent waiting in the waiting room and dealing with failed …
I can not speak more highly of West Coast Retina. The doctors are top in there field, with access to cutting-edge techniques, and a commitment to solving their patients’ challenges,. They just don’t quit. And their staff is kind and supportive — i have been so fortunate to be under their care.
I have been waiting for two hours and still waiting. They didn’t explain this waiting time well when they said I will be waiting for a couple of hours. The lady upstairs has attitude too when I ask how long I will have to wait. The “A …
Awful. I recently had a super early morning appointment so I could get back to work at a reasonable time. I was in there 2 FREAKIN HOURS before I saw the doctor. He didn’t even apologize. More proof that doctors think their time is more valuable than everyone else’s. Screw them. So unprofessional. I’m not coming back here.
If you want to receive copies via email of your imaging results, they charge you per result to receive and manage your own health records. They will send these same results for free to another doctor requesting it. It’s unacceptable to make it difficult and expensive for patients to access their own data.
1 star service, wait time over 2 hours, no explanation given other than they have “emergency” patients come in frequently. Doctor was nice but I wouldn’t wait two hours again to see her for 5 minutes
He fixed the left eye right in march actually his assistant fixed my left eye right in march and on june 1st he had me on the operating table 3 minutes and i said i can feel what your doing so he stopped dr johnson of not fixing my right …
Overall good service IF you get the right doctor. Dr Agarwal is a consummate professional. She answers all questions and gives a very thorough eye examination. Dr Cunningham on the other hand, meh… don’t bother. He charged me $300 for a …
Very professional & knowledge based advice…
The doctors and team are wonderful and caring
First class professional operation that is run and managed by people that care!
NOT long awaiting time; nice staff always helpfull and smiling
Awesome and all smiles and kindness
Plus very accommodating thank you so much
Great service and professional environment. Staff and doctors were professional and friendly.
A very knowledgable, professional and informative doctor, supported by a well trained and highly specialized staff.
Most people we’re super nice and professional. The environment and experience made me feel comfortable.
Friendly and comprehensive / competent staff, from attending physician on down the medical technicians, nurses and receptionists.
West Coast Retina – staff and physicians are fantastic: thoroughly professional, friendly and thoughtful.
The staff and facility at 1445 Bush Street are excellent. Everyone is friendly and professional.
San Mateo office stuff Very rude and they don’t help all so Bad service
The service was very professional, though the wait time is a bit long.
My first visit and very professional, friendly and helpful staff. Dr Jumper provided understandable explanations for his tests and procedures.
Dr. Agarwal and the staff at West Coast Retina are excellent! I truly appreciate how Dr. Agarwal go the extra mile to deliver wonderful care.
West Coast Retina provides an excellent service. The staff it’s very courteous, knowledgeable and professional. The service they provide could not be better!
Every one was very pleasant kind and attentive. Excellent customer service from Kelsey and everyone in staff!!! If you go someplace else STOP and come here. They listen and treat you with respect.
The doctors here are good but expect to spend 2+ hours waiting around for 10 minutes of actual diagnosis
Dr. Jumper is the best. Assistants and technicians in this office are all friendly and helpful. I feel I’m well taken care of with some challenging issues with my vision.
The staff are always professional and courteous. The wait may be long at times, but definitely worth the wait for the level of care you receive. There’s only one person I trust my vision to and that’s Dr. Jumper.
We moved from SJ where my husband was going to Stanford for his Eylea injections. The doctor at Stanford recommended Dr. Jumper when we moved to SF. We love the care here and highly recommend West Coast Retina..
I did the paperwork they mailed me ahead of time. I went to my appointment at 1:30pm. I saw the doctor at about 1:40pm. I had my treatment done by 2:30. This place is fast, efficient, clean, and great to work with. Do recommend!
I had 5 appointments. I was forced to wait 3-4 hours at each appointment before being seen. I had several procedures which failed. I had major surgery after all of the time spent waiting in the waiting room and dealing with failed …
I can not speak more highly of West Coast Retina. The doctors are top in there field, with access to cutting-edge techniques, and a commitment to solving their patients’ challenges,. They just don’t quit. And their staff is kind and supportive — i have been so fortunate to be under their care.
I have been waiting for two hours and still waiting. They didn’t explain this waiting time well when they said I will be waiting for a couple of hours. The lady upstairs has attitude too when I ask how long I will have to wait. The “A …
Awful. I recently had a super early morning appointment so I could get back to work at a reasonable time. I was in there 2 FREAKIN HOURS before I saw the doctor. He didn’t even apologize. More proof that doctors think their time is more valuable than everyone else’s. Screw them. So unprofessional. I’m not coming back here.
If you want to receive copies via email of your imaging results, they charge you per result to receive and manage your own health records. They will send these same results for free to another doctor requesting it. It’s unacceptable to make it difficult and expensive for patients to access their own data.
1 star service, wait time over 2 hours, no explanation given other than they have “emergency” patients come in frequently. Doctor was nice but I wouldn’t wait two hours again to see her for 5 minutes
He fixed the left eye right in march actually his assistant fixed my left eye right in march and on june 1st he had me on the operating table 3 minutes and i said i can feel what your doing so he stopped dr johnson of not fixing my right …