I still don’t understand what they did or were ive never been to this place and my credit is horrible now bc if them they reported to my credit before i could even find out who they are
Horrible service, they sent my account to collections after I repeatedly asked them to send me what services they provided and what doctor read my radiology report. I was in the hospital, not their office, I still don’t know who these people are or what they did.
I never been this place and send me from Americollect bill 102$. Who was there if I am not never was this place? Who put my information in this place.? It is very interesting.
Not sure what is being misunderstood by so many people. Wherever your scans are taken is irrelevant, they are sent here to be reviewed by a radiologist and you are in turn billed separately since they are not affiliated with Mercy hospital.
Avoid if possible. They told my wife that she needed a follow up Mamo and a Biopsy. We proceeded with a Stereo guided Biopsy that cost thousands of $ out of pocket. Later to find out by a breast specialist that she didn’t need such a procedure if the person looking at the mamo was experienced enough.
make sure you pay these people early. my $50 bill was put in a pile and missed for a month. they sent to collections immediately and I ended up paying twice that much. Go somewhere else!
Same as others. Never received a bill or even knew about it. Then got a collections notice that I only found out about after checking my credit score for a card.
Well, I have the same story as the other reviewers here – a seemingly spurious collections bill appearing on my doorstep one day from this facility to which I have never been. I like to think that the people working here are good people …
Never been to this place, never received a bill. Got a collection for $507. They just keep bouncing. I will either pay this scam business or forget about my credit score for next 7 years. Why this place is still open and not closed for fraud?
I see all these replies from West County Radiological justifying these rip-offs by saying “patients don’t realize there will be an additional bill”, but it’s not up to the patient to ‘realize’ that, it’s the responsibility of the facility. …
The most unorganized and unprofessional billing department in the state of Missouri. If you’re reading this it is probably too late for you. For best results with resolving billing or a false debt collection because of their inability to bill insurance I would suggest to contact your attorney.
I had much the same experience as the other reviews. I had a CT at a facility I don’t normally go to. West County Radiology reads the CTs and Xrays from this hospital (Mercy). They had contact information that was 11 years old and when they …
I paid my bill to this company thru Mercy Hospital. They sent me the bill in the mail and I made payment with them. Then I get a collection letter from this company saying I am in collections for $23.00. I paid the bill thru mercy! I have the billing statement. This needs to get out of collections when I have already paid it.
The one star is due to not being told how much my out of pocket would be ahead of time. I asked to pay before having mammogram and they charged me $250 (I only have 1 breast due to cancer). I find out 18 months later that they sent me to …
I had the experience of paying the bill promptly, then 3 months later I get a collection letter. So, I look at my bank statement and the check I sent had never cleared! So, either the company lost my check, the post office lost my check, or …
I would give Zero stars if possible! We paid our bill on time and come to find out last September 2018 we over paid by $160.00! We have called them every month since then trying to get our refund and get the same story over and over! …
Same as the other. Even tried calling to pay my bill I never received and got hung up on. I couldn’t pay over the phone with the promps because I didn’t have a bill. Was sent to collects.
No complaints on the people that took care of me with my breast biopsy and surgery. First class all the way! My complaint is with the billing procedures that they have in place. I received my THREE statements and paid the balance due after …
I am starting a class action suit against this company. I have several bills from this company in which I have given them insurance information for. Some of my bills during my stay were paid for and others were not. I only learned after …
I had dual insurance so I shouldn’t have received any type of bill. Between both of my insurance companies, the bill should have been paid in full. When I called the insurance they said the claims were denied because West County Radiology …
Same problem as most here. Though I’m lucky to have received the bill prior to being sent to collections. When I had an ultrasound performed at Mercy, I was told they prefer that I “pay in full upfront”, so I paid ~$380 for the ultrasound …
This business tries to destroy consumer credit scores even for small amounts billed. The send you to Americollect ASAP. If I ever see them billing for services again, I will file a complaint immediately in GP! Mercy Health system is at …
I am very displeased with this company. Several years ago I had to get imaging through Mercy but they sent me here. After I made sure to pay my bill, which should have shown on Mercy’s system. Instead this company held if silent until …
They are great at ruining your credit
Bad experience as others. I don’t understand why I pay this bill for what .???what they do ????????
Scammers
Same experience as others reporting. Don’t recall using their services but i now show a collections against me for $83.
I still don’t understand what they did or were ive never been to this place and my credit is horrible now bc if them they reported to my credit before i could even find out who they are
Horrible service, they sent my account to collections after I repeatedly asked them to send me what services they provided and what doctor read my radiology report. I was in the hospital, not their office, I still don’t know who these people are or what they did.
Have a bill from them in collections but don’t recall ever coming to this place. Very nerve wrecking!
I never been this place and send me from Americollect bill 102$. Who was there if I am not never was this place? Who put my information in this place.? It is very interesting.
Not sure what is being misunderstood by so many people. Wherever your scans are taken is irrelevant, they are sent here to be reviewed by a radiologist and you are in turn billed separately since they are not affiliated with Mercy hospital.
Avoid if possible. They told my wife that she needed a follow up Mamo and a Biopsy. We proceeded with a Stereo guided Biopsy that cost thousands of $ out of pocket. Later to find out by a breast specialist that she didn’t need such a procedure if the person looking at the mamo was experienced enough.
make sure you pay these people early. my $50 bill was put in a pile and missed for a month. they sent to collections immediately and I ended up paying twice that much. Go somewhere else!
Never heard of this place. HUGE scam. Dont pay them.
Same as others. Never received a bill or even knew about it. Then got a collections notice that I only found out about after checking my credit score for a card.
I have three bills they are saying that I owe them for abs they put me collections I show no bills from them plus I have insurance scam company.
Well, I have the same story as the other reviewers here – a seemingly spurious collections bill appearing on my doorstep one day from this facility to which I have never been. I like to think that the people working here are good people …
Never been to this place, never received a bill. Got a collection for $507. They just keep bouncing. I will either pay this scam business or forget about my credit score for next 7 years. Why this place is still open and not closed for fraud?
I see all these replies from West County Radiological justifying these rip-offs by saying “patients don’t realize there will be an additional bill”, but it’s not up to the patient to ‘realize’ that, it’s the responsibility of the facility. …
The most unorganized and unprofessional billing department in the state of Missouri. If you’re reading this it is probably too late for you. For best results with resolving billing or a false debt collection because of their inability to bill insurance I would suggest to contact your attorney.
I had much the same experience as the other reviews. I had a CT at a facility I don’t normally go to. West County Radiology reads the CTs and Xrays from this hospital (Mercy). They had contact information that was 11 years old and when they …
I paid my bill to this company thru Mercy Hospital. They sent me the bill in the mail and I made payment with them. Then I get a collection letter from this company saying I am in collections for $23.00. I paid the bill thru mercy! I have the billing statement. This needs to get out of collections when I have already paid it.
Never been here and received a bill saying it’s past due.
The one star is due to not being told how much my out of pocket would be ahead of time. I asked to pay before having mammogram and they charged me $250 (I only have 1 breast due to cancer). I find out 18 months later that they sent me to …
I had the experience of paying the bill promptly, then 3 months later I get a collection letter. So, I look at my bank statement and the check I sent had never cleared! So, either the company lost my check, the post office lost my check, or …
I would give Zero stars if possible! We paid our bill on time and come to find out last September 2018 we over paid by $160.00! We have called them every month since then trying to get our refund and get the same story over and over! …
Same as the other. Even tried calling to pay my bill I never received and got hung up on. I couldn’t pay over the phone with the promps because I didn’t have a bill. Was sent to collects.
No complaints on the people that took care of me with my breast biopsy and surgery. First class all the way! My complaint is with the billing procedures that they have in place. I received my THREE statements and paid the balance due after …
I am starting a class action suit against this company. I have several bills from this company in which I have given them insurance information for. Some of my bills during my stay were paid for and others were not. I only learned after …
I had dual insurance so I shouldn’t have received any type of bill. Between both of my insurance companies, the bill should have been paid in full. When I called the insurance they said the claims were denied because West County Radiology …
Same problem as most here. Though I’m lucky to have received the bill prior to being sent to collections. When I had an ultrasound performed at Mercy, I was told they prefer that I “pay in full upfront”, so I paid ~$380 for the ultrasound …
This business tries to destroy consumer credit scores even for small amounts billed. The send you to Americollect ASAP. If I ever see them billing for services again, I will file a complaint immediately in GP! Mercy Health system is at …
I am very displeased with this company. Several years ago I had to get imaging through Mercy but they sent me here. After I made sure to pay my bill, which should have shown on Mercy’s system. Instead this company held if silent until …