West Hernando Diagnostic Center

Diagnostic services, West Hernando Diagnostic Center

West Hernando Diagnostic Center is Hernando County’s premier diagnostic imaging center located in Spring Hill, Florida. We successfully … See more

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West Hernando Diagnostic Center Contact Details

  • 3315 Commercial Way, Spring Hill, FL 34606
  • 352-688-5860
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • http://www.westhernandodiagnostic.com/

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West Hernando Diagnostic Center Reviews ( 47 )

  1. Awful experience today. I called the office manager after to express my concern. They did not take or return my call. Would not recommend.

  2. Very unprofessional….office staff is very rude and not understanding. I would give them NO STARS if I could. Customer service is horrific….they need to hire caring sensitive people not harsh rude people. Very disgusted with my experience here!!!!!

  3. Where’s the negative star ability?! WORST facility in town! Least professional people I’ve ever dealt with! Go ANYWHERE but here… you will not regret it!

  4. The staff is amazing from coordinating the 3 appointments to getting all tests done in a flowing and kind manner. I could not ask for a better facility to get testing done.

  5. Very Rude people. Jeanie hangs up on you instead of trying to fix your problem.. To busy to listen.. Very poor office management. Long wait every time I have been there. After today I WILL NEVER RETURN OR RECOMMEND TO ANYONE.

  6. The employees not very compassion the technician did npt help mom when she was having a Mri done getting up is been a week they have not r3af results there workers are lieing say they haven’t read results because they have too compare …

  7. Was sent here with no appointment for an x ray. Waited aground 20 minutes. Not too bad. The tech was kind of crabby and had no sense of humor but was proficient at her. job.

  8. equipment needs updating. need new person to read mri and x-rays and such. says you have such and such wrong and you see a specialist and you don’t or when they do comparisons they leave out stuff that was already there from previous that …

  9. Worst experience I’ve had in a long time. They do not have a clue what they are doing when it comes to billing. They are not worried about helping people. They are only worried about money in their pockets. I would suggest anyone that has any type of common sense to use any place but here. If I could give them no starts I would.

  10. Super friendly staff. They were awesome with my little one. She was super nervous but they we’re very patient and kind. With no appointment we were in and out with 45minutes. Overall great experience.

  11. Awful experience my 13 yr old went to get an MRI and they were very rude to her and had her in a totally awful position. they put the headphones on her but didn’t bother to make sure they were on her ears and when she was told to move her arm a little she did and the lady flipped out. Totally disrespectful and 10/10 would not recommend

  12. I had an appt for 3 tests today @ 8 am. I had to be fasting. I went to facility and th Ere Waksman no one there. I realize we are post Irma but this company could have placed a call either last week or yesterday letting me know they were …

  13. Went for a comparison ultrasound and my gynecologist said I had been given a very poor and inadequate test. Now I must go to another facility. Copay again. My Dr said I should call and insist on my money back. If they refuse she will call …

  14. James Esser is one radiologist who will interpret your tests at this place. Google him before you go!!!! I had an MRI for comparison of two previous ones. When I got the results there was things missing, things that don’t go away and the …

  15. Went for closed MRI, half way thru I get pulled back out to inject me with dye. I told her I was allergic to iodine. She said it didn’t have any in it. She puts me back in the tube and I break out in hives! It took 30 mins for someone to …

  16. The women in the mammography building are wonderful. Very friendly, welcoming, and efficient. I’m seen before my appt time and out the door in 20 mins. The appt scheduler, Brian, is also incredibly nice.

  17. This place needs to get shutdown! I wanted to do an ultrasound, before I made a schedule, I asked few questions. My first question was, if they do 3D or 4D Ultrasound, they said YES, it’s also on their ad. Then they asked me how many weeks …

  18. Had an appointment scheduled with them for an MRI. Showed up for the appointment and they rescheduled it and no one called us prior to let us know. Took the day off work, had to take another day off due to their mess up. …

  19. Worst experience ever. I would not recommend this place to anyone. Was told to arrive early for my MRI to fill out paperwork. Arrived 30 mins early for an 11am appointment and was not seen until 12pm. Called medical records the next day to …

  20. Went to this facility because they were able to take me the next day even though my Dr recommeded
    Radiological Associates. I had an MRI of the spinal Canal for a comparison of …

  21. If I can leave anything less than 1 Star, I would! Never have I ever had such a bad experience at a facility, EVER. I had a CT scheduled, went in on time, filled out paperwork, the front desk staff was whatever. The technician that came to …

  22. My wife went for a chest x-ray. We heard it wasn’t quite as crowded later in the day so we arrived at 4:00 pm. There was only one person ahead of her and she was taken in within 1/2 hour. The technician was friendly and totally nice. She …

  23. The MRI technician “Toni” had zero people skills & communicated just enough to complete her job that she clearly appeared to hate. She was mean, cold & uncaring. Toni had no respect for my personal belongings, told me to remove an …

  24. I will never go to any other diagnostic center. Ive had to have many MRI’s over the years and been to multiple centers but this center in Spring Hill, FL goes above and beyond. I just had 2 MRI’s, one yesterday and another today. The staff …

  25. I had the best experience. Toni was my daughter’s nurse and I could not have asked for a more patient and kind nurse to care for her and her special needs. She is wonderful. Crystal is the manager there and went above and beyond in the way …

  26. Amazing team of health professionals who made me feel comfortable and secure at one of the worst times of my life. Everyone worked hard to get all my results and faxed to my other Dr’s within 28 hrs after my visit. That is truly AMAZING and I am forever grateful!! ❤♥

  27. It is so refreshing to contact an office and get a human! Not only do you talk to a live person but everyone is just wonderful! People are friendly, they listen and actually care! I am new to the county and have had the hardest time getting …

  28. Awesome service , mammogram dept staff , went out of there way, to help
    Me from getting prescription for
    My imaging, to fitting me in because doctors let me down with faxing the …

  29. I’ve had mammograms, x-ray’s, MRI’s and ultrasounds performed at this location and been pleased with each experience. The staff was friendly and professional. Recently I required an ultrasound ASAP. The staff took me right in and called …

  30. Marianne did my MRI and guided me through the whole procedure. She allayed any concerns I had as I tend to be a bit claustrophobic. Because of her thoughtfulness, professionalism and compassion I did just fine. Kudos to Marianne! I’ve …

  31. I’ve been here for many issues and tests (unfortunately). The front end staff is nice, the staff doing testing is always sweet and kind, but the second you need to get your records, you deal with an awful human in medical records. She …

  32. I had an ultrasound on Monday for my breast and everything was great. The staff did what they had to do and the technician Leigh was great. She was very kind and professional. She was sweet, funny, and it was a pleasure to have her done the …

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