They are super. Went out of their way to help me apply for a loan. They came to my car to start the process when my wheelchair broke in the parking lot.
One of the worst financial institutions I’ve ever dealt with. Everything is made more difficult than it needs to be. I’m glad to not have to deal with them anymore
I explained my husband is legally deaf and that is why he talks loud , I was called a liar about my husband’s disability, he talk ckear because he took speech therapy during his childhood he has not always been deaf he wears one hearing , …
Great Credit Union. They treat me like family. Always looking out for me and willing to help where they can. I have been with this credit union since 1986, and I appreciate them so much!!!
Member since birth, now 41 still happy. Great people willing to work with you in any situation. Wouldn’t trust my finances to any other bank or credit union PERIOD, and I have worked for a couple.
I’m just shocked on how rude these people who work here are. Specifically the front desk & Susan Russau. I went in on a Monday and needed help to finish my loan application and I was treated so rudely and talked down to like I didn’t know …
My family and I have been with WMCU since 1984 and I have enjoyed being a part of this team since day one. Very understanding to any situations that may occur in your life. Always give the best advice when needed. This is the first and last credit union for me. Thank you for all these years of good service.
**Update to the below review – Although it’s a convoluted process, they do have a way to do automatic payments online through a 3rd party provider so I was able to get that figured out. The CSR I talked to on the phone should be made aware …
I recently paid my truck off that was on automatic withdrawal. I just checked my online banking to see they did not shut off my auto withdrawal. West mi credit union says they cannot put my money back in my account. However they can put the …
I was the finance manager at a local RV dealership and kept seeing checks from WMCU from customers so decided to check them out for myself. I joined WMCU about 5 years ago and it was a great decision. Staff is super friendly. Interest rate …
I have been a member for almost 6 years now. The staff is super friendly and I have not had any problems. The other day I had the pleasure of being helped by Jennifer with a loan. She was super nice and informative. Had answers for all of …
Ist awful, I have been a member for 40 years and they don’t care. They conveniently lie about paperwork. Then when you produce it they are like well it needs to be changed. I will be closing my accounts and not ever going back. This place is horrific.
Great place
Great place to do business with, friendly staff.
My favorite Credit Union.
Cant find federal tax number for dividend reporting when you dont get a 1099.
Charges , fees, not what I signed up for at wdmcu at all. There more bad than good.
They are super. Went out of their way to help me apply for a loan. They came to my car to start the process when my wheelchair broke in the parking lot.
One of the worst financial institutions I’ve ever dealt with. Everything is made more difficult than it needs to be. I’m glad to not have to deal with them anymore
Great place to do business. Got a great rate on a loan for my new Cherokee. Thanks West Michigan Credit Union. You rock!
I explained my husband is legally deaf and that is why he talks loud , I was called a liar about my husband’s disability, he talk ckear because he took speech therapy during his childhood he has not always been deaf he wears one hearing , …
Great Credit Union. They treat me like family. Always looking out for me and willing to help where they can. I have been with this credit union since 1986, and I appreciate them so much!!!
Member since birth, now 41 still happy. Great people willing to work with you in any situation. Wouldn’t trust my finances to any other bank or credit union PERIOD, and I have worked for a couple.
They fixed the payment system now it works good
I’m just shocked on how rude these people who work here are. Specifically the front desk & Susan Russau. I went in on a Monday and needed help to finish my loan application and I was treated so rudely and talked down to like I didn’t know …
My family and I have been with WMCU since 1984 and I have enjoyed being a part of this team since day one. Very understanding to any situations that may occur in your life. Always give the best advice when needed. This is the first and last credit union for me. Thank you for all these years of good service.
**Update to the below review – Although it’s a convoluted process, they do have a way to do automatic payments online through a 3rd party provider so I was able to get that figured out. The CSR I talked to on the phone should be made aware …
I recently paid my truck off that was on automatic withdrawal. I just checked my online banking to see they did not shut off my auto withdrawal. West mi credit union says they cannot put my money back in my account. However they can put the …
I was the finance manager at a local RV dealership and kept seeing checks from WMCU from customers so decided to check them out for myself. I joined WMCU about 5 years ago and it was a great decision. Staff is super friendly. Interest rate …
I have been a member for almost 6 years now. The staff is super friendly and I have not had any problems. The other day I had the pleasure of being helped by Jennifer with a loan. She was super nice and informative. Had answers for all of …
Ist awful, I have been a member for 40 years and they don’t care. They conveniently lie about paperwork. Then when you produce it they are like well it needs to be changed. I will be closing my accounts and not ever going back. This place is horrific.