Staff is always friendly and willing to hear your concerns. They help whenever possible and explain charges and policies. They check all the boxes for positive customer service.
I have a brand new built home water taste nasty and I boil it amd use a pur and zero filter still I am left with a film in a clean glass that wiped out looks like mud or clay
We’ve been without water 3 times within the last month. Two times were without warning. One time most of the day and overnight. Once they got the water on it was brown, full of silt and explosive with air. Today we were told we would be …
They turn your water off without warning even though account is paid in full on time each time. “Emergency” line is the same phone number as front office. This place should be mandated by the government but it’s not, so they get away with sketchy practices.
The people at WSUD are phenomenal. They have provided the most incredible customer service I think I have ever received. We are building a home and had no idea how to navigate the utilities piece. Debbie and Karen are so friendly and so …
I manage the Alta Pointe Apts in Port orchard. Recently we had a water main leak (on our property). We had to go thru 2 plumbing companies to get the repair done. West Sound was very responsive and came out immediately to handle turning …
Debbie who works at West sound utility district is absolutely fantastic. She is kind and friendly and she has the best customer service I have ever witnessed. Thank you for going the extra mile
The ladies in the office are great!
Our waters off, dunno why, haven’t heard from them
Nice building. Friendly staff. Expensive water bill. Lol
Very nice staff here but management leaves a lot to be desired.
I had the pleasure of speaking with Debbie Amazing customer service!
Staff is always friendly and willing to hear your concerns. They help whenever possible and explain charges and policies. They check all the boxes for positive customer service.
I have a brand new built home water taste nasty and I boil it amd use a pur and zero filter still I am left with a film in a clean glass that wiped out looks like mud or clay
I went there today and the lady at the front desk was very helpful and friendly.
We’ve been without water 3 times within the last month. Two times were without warning. One time most of the day and overnight. Once they got the water on it was brown, full of silt and explosive with air. Today we were told we would be …
They turn your water off without warning even though account is paid in full on time each time. “Emergency” line is the same phone number as front office. This place should be mandated by the government but it’s not, so they get away with sketchy practices.
The people at WSUD are phenomenal. They have provided the most incredible customer service I think I have ever received. We are building a home and had no idea how to navigate the utilities piece. Debbie and Karen are so friendly and so …
I manage the Alta Pointe Apts in Port orchard. Recently we had a water main leak (on our property). We had to go thru 2 plumbing companies to get the repair done. West Sound was very responsive and came out immediately to handle turning …
Debbie who works at West sound utility district is absolutely fantastic. She is kind and friendly and she has the best customer service I have ever witnessed. Thank you for going the extra mile