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620 Skyline Dr, Jackson, TN 38301
Rude employee! Dirty
Love it
I like have one who works hal
This is the worst guess that’s why my review is gone
The whole staff were 👍. …
Close down!! That’s it that’s the post !
Almost 4 hours waiting in the emergency room.
Just went up there for a check up left with out a leg.
Jackson-Madison is far better than Regional!
Dr s and nurses are great and caring
The staff worked their very hardest to save my father
Best doctors in West Tennessee.
Care givers of all levels were phenomenal.
Staff And Nurses Were All great.
Good place to work..clean…great services
I’ll die before I come to this hospital.
They neglected my husband to death 6 years ago today.
Laying in a bed in the hallway in the ER again. This is getting to be normal.
Very disappointed they have not lifted the guidelines!!
Always worth the wait
Good and bad both
I suppose like anything else
This place helped my Grandpa live longer than 3 mths he ended up living for a total of 7 months
These ladies at the front door treat you like a child and are so rude 😡 …
The staff was awesome. They are so sweet.
Were great dealing with my autistic daughter.
These folks rather me get my kids taken away from me and hold me hostage than just let me leave
Excellent care md the food was even good!
Top-notch facilities, professionals, and care make this a great asset to West Tennessee.
Worst hospital to go to. To long of a wait
RATHER THAN SEEKING TO UNDERSTAND THE ALERGIC REACTION THAT MY DAUGHTER HAD, THEY RESPONDED WITH HARSHNESS.
Great,hospitaly and great food surpriseling,i love Jackson-madison county General hospital.
Saved my life more than once. Very caring.
Best healthcare in West TN!
Was in and out very quickly with my sprained ankle. Less than an hour!
Great staff from admission to discharge and everyone in between. Professional, knowledgeable and courteous.
This hospital is the worst hospital, they killed my nephew and take all his organs
I hate coming here waiting in the Er for 3 to 6 hours is aweful y’all need to do better
It is a very Good Hospital. They took good care of me and mom.
This is the place to go if you want to die. Heartless doctors and nurses. Would not recommend this place to any one.
Horrible ER experience. Nurse gave me a pain drug that I was severely and deathly allergic to.
They have saved my sisters life several times. She says they are the best around.
Food trash but they helped me bring my youngest in this world
Once I finally was taken back for MRI it turned out to be the BEST one I have ever had, great experience
Horrible service, waited 5 hours just to get blood work! Another woman has a sick infant and has been sitting here for 5 hours as well!!!
I am grateful for my life. I would have died but I had a few questions and believe a few things could be a bit better handled.
There is a openly racist rn there named Clayton Glover and they continue to let him work there he wore a T-shirt to the polls with a confederate flag and a noose on it I’m pretty sure that it is black residents there so why continue to let a racist man work there
So far the nurses and doctors are really nice and they really try their best to meet your needs ☺
West Tennessee Healthcare owns most everything at this point, but if you treasure your dignity as an employee DO NOT work here.
Me and my husband hated it! The people up front was rude and I mean very very rude we got there at 11PM and at 5:15 AM we had not been seen at all yet!
I’ve just got into a car accident and I can understand other people being infront of me but when I have to wait 4 hours going on 5 that’s not good at all
This hospital is totally not a good place I wouldn’t go there for nothing there entirely to slow in the emergency room under staff it’s just ridiculous
Misdiagnosed EVERY SINGLE TIME
The nurses and staff of the Cardiac ICU were top notch. Caring and very personal.
4 hrs later still haven’t been seen. The emergency room had ppl of all levels of urgency.
My grandmother had a bleeding ulcer in her stomach and they just said it was all in her mind and was wanting to send her home and that eventually killed her my mom had to go there her multiple sclerosis was flaring up and she became numb …
My Daddy spent almost a wk. here about 2 wks. ago or so. &, They were all really great with him!
The accessibility of this hospital is VERY good, and this hospital has one of the highest-ranked cardiovascular programs in the entire United States.
They took very good care of my grandma when she broke her hip. Very polite and friendly people. Very clean place. Will definitely recommend this place
My daughter recently had a baby there.The staff was mostly friendly..but nobody informed her ahead of time that they provide nothing for the baby.When she delivered her other children..the hospital provided gowns and everything the baby …
Had our baby here. The staff was really helpful and looked out for us. I’m very pleased with my experience.
If you truly care for your loved ones, take them to another hospital!
Worst medical experience I’ve ever had in my entire life. Its worth it to drive hours even days to go somewhere else.
The only reason that I didn’t give this hospital a 1 star is because they did get blood and labs within the 3 hrs that we were there. Don’t waste your time, Go To Regional!
the way y’all treat y’all patients it unbelievable my mother is sick and they don’t tell her nothing but to go home i don’t kno if it’s cause she’s black or what but they need to do better !
I just had my baby this Friday and I stay there until Saturday and the ladies where all so nice and sweet . Good place to go and have the baby. Baby and I would be back to see them .
I had to come for an X-ray on my ankle and I spent well over 2 hours in the FT room the staff is rude and overall were not concerned and it took them 3 hours after them giving me my results to discharge me. Awful staff
Horrible service in the ER, spouse was having heart issues and we have been waiting in the ER waiting room for over 4 hours and still not in an ER room.
the nurse and staff takes good care of mom and my family and they people are very caring and the staff that works there very nice and I want thank y’all for everything
Usually go to Vanderbilt, but this time tried near home. Top notch care and bedside manners. The wait time wasn’t bad at all. I really appreciate that ❤️
Worst care ever, told them I couldn’t breathe 5 times from covid complications. They wouldn’t even give a breathing treatment
They has always done an amazing wonderful caring job for all of my people I thank God for this hospital and staff and doctors and surgeons they’re just one big family that cares
Wouldn’t give meds on time that im supposed to have. Also wouldn’t let me go outside after i signed paper stating i could. Nurses are nice but doctor not at all.
Receptionist need better training on how to be nice to the patients. Like if you’re in the medical field atleast be kind to the patients!
Took my husband here last night for pain in his ribs( which he had broken 3 of them on same side last year)and could hardly breathe blacking in and out from painWe waited for 4 hours before being seen.He didn’t even get a room just a bed …
my cousin uses this hospital i asked him can you trust our local hospital magnolia and he said i wouldent use that hospital ive heard good things about jackson madison county general hospital wish i was able too use it but i live in mississippi and my old friend works there and she told me its a good hospital
I loved the doctors here was treated well.but be prepared to order out food is 🤮 …
Kitchen staff are horrible. Rude, talk about the customers as if they’re not right there. They have an attitude when you ask them a question about the food.
Lots of good, and lots of bad. I had a great ER experience (as far as the ER can go). Still seems to have lots of issues, and some people are getting sicker when they go here.
icu for 6wks..2 wks on reg floor..nicest staff ever…the best doctors and nurses, i live in weakly county but will always come to jacson to see my doctors when need..6wk of not being aware, to being able to go to my home with home health 3 …
My aunt fell in a rehab nursing facility and was transferred to the hospital while in the hospital she tested positive for covid-19 teen she was moved to a floor and isolated while they’re there were times when I was on the phone with her …
The ICU nurses are a joke…they tried to restrain my husband twice which we already told them to don’t do it again.. the 7th floor nurses are just as bad… After being there for two days, they told my husband that he couldn’t move without …
In 2018 I came here after beimg 14 weeks pregnant got a ultrasound was told I couldnt see my baby.june 2018 I was 7 months went back because of pain was told by labor and delivery dr he wasnt their to monitor my baby I miscarried at home at …
My friends the Neff family are scheduled to have one of their children here in a few days.Your staff has always been good to them. Thanks for taking such great care of my friends.
I got treated like crap. I went in bc my kidneys hurt and they wouldn’t even do an MRI to see if I have stones. I have a history of these. I am going to follow up on my complaint. 345-1255
The worst hospital in America. They do not care about people and they clearly don’t even know what they are doing. The doctors are the rudest people.
I’ve waited over 3 hours my foot is literally purple I’ve been in severe pain I thought dyersburgwas bad but this is ridiculous. I have a high fever as well
The emergency room wait is terrible, it was not even a lot of people there, when I was there it looked like the staff members was trying to eat instead of caring for patients would not recommend Jackson General. I recommend Regional, they were great, the wait was not long at all.
Would totally give zero stars if I could. Worst experience I’ve ever had at a hospital. I wish tennova was still around.
Recently I had an Outpatient Test (Endoscopy). While in Recovery as I was waking from my induced sleep I was greeted with HORRIFIC PAIN, which I am sure was due to not having my normally scheduled morning meds, NOT DUE TO the Test I had …
Robin and Hannah in the pain clinic are the rudest hatefullest ppl I have ever met. I’ll never ask for their help again. They treated me worse that ANYONE has ever treated me.
Worse place for medical care. Do yourself a favor drive to Memphis where they really care. Ranked 9th forget what poll but on my fb. To bad it’s all there is in Jackson. I TG I went to Memphis for my surgery. Wouldn’t let this place touch me if I was dying.
Daughter had tubes in ears they are bleeding and we have been in waiting room for 3 hours🤦🏽♀️ ridiculous …
Annietta from the entrance was extremely rude I have never met such a snobby old Lady like her! People with a nasty attitude like hers shouldn’t work there. I wish they would have chosen their staff wiser and not mean ladies like her.
It is there place to provide medical professionals in place to take care of sick people in emergency room 7 hours. Is way to long to wait but they running test without seeing a Dr don’t seem right to me pull people off the floor if you have to.1 Dr on call I wished it was half star.I see the legal blunder on this one
9th floor.. A tower… The personal rooms are in excellent condition.. The Nurses are amazing and extremely friendly and courteous toward other patients … You can’t ask for a better environment than A-9…
It is a crying shame I was sitting in the waiting room for 6 hours with massive chest pain y’all took people back that came in after me I thought that a person with that kind of chest pain is priority but it seems like that ain’t the case it seems like that you have to be brought in by ambulance to get seen
My husband is in there now and the patient food service is BAD. Sandwich no condiments. Soup no spoon. Salad no dressing and it takes an hour or more to get things if then.
If I could give this hospital a negative star I would! One doctor down there thinks it’s a joke to play with my friend’s life, when it’s not! He doesn’t know ANYTHING from what I was told and the wait down there before covid is ridiculous!
Approaching the 4 hour waiting mark. They should supply beds to wait in or something. Send me a text when yall ready for me so I can sleep in the car.
The director of nursing on 2nd floor was amazing. She got me discharged quickly and took me to my car in wheelchair. Above and beyond.
If I could give this place a MINUS 1000, I certainly would.My granddaughter was brought in by AMBULANCE after having a FEBRILE SEIZURE at her pediatricians office ,to this ridiculous ER. Sent home without any ANTIBIOTICS. I’m sure “Your …
Jackson General Hospital is the worst and I believe some what racist my opinion. They give you no information. The suggest you talk to the director to find out they in meetings all day. Who ever the director is. Never had the opportunity to speak to that person. Wish I could give them no star.
If you are admitted to Jackson General and find out that Dr Collier is your doc, please leave! He is not thorough with his practice or his way of words! This has been a miserable stay. Been here for 4 days and still can’t get a straight answer from him! If I were giving the nurses a rating, it would be a 4 star!
Its March 10, 2021 and all I wanted to do was go to the gift shop and buy something for a friends family member. What’s their name and room # ?
I dont know? …
Nurses and FNP was great. Hospitalist did not make a showing. How can you make a decision without even looking at the patient. No compassion whatsoever. Look at the test results? Everyone’s situation is not the same.
This hospital saved my life. Went above and beyond for me and my family. I think 28th any reviews it’s the patients attitude that makes the most of an experience. I went from being in a coma to life when they prepared my children but they never have up and after 61 days I was able to go back home to my kids.
The nurses were extremely nice the environment was clean I I think that the doctors could have cared a little bit more however they didn’t and the food left a lot to be desired
6 hours wait with left side numb. Glad I wasn’t actively having a stroke. Doctors don’t listen to patients concerns. Worst place to go in and emergency. Not much for URGENT Care.
My dad was put in a trauma room with a used urine bag in sync. Dirty floors, tubing on suction didn’t look clean. So sad that they put pts in rooms with this condition.
I took my sister with severe back pain on 8-17-16 & 8-24-16 to the ER(she had 2 compression fractures & budged disc). She also has an ileus which is deadly! IThey said she was not bad enough to admit. SAY WHAT?!?! Pushed pain medicine down …
Dr. Welsch, Melinda, Tysa, Holley, Ms. Linda, those are the names I remember; however everyone from the doctor to housekeeping were amazing. Thanks for making my Sept 26-29 stay as pleasant as it could be due to the circumstances. Ladies, I definitely recommend my praying and believer in prayer Dr. Welsch.
The wait time in the ER is ridiculous every time I come here. It is also filthy. I sat here for several hours and after being treated rudely by one of the staff I decided to complain about the filthy condition of the ER waiting room. She …
I loved the L&D floor, but if you have to visit the ER for any reason the billing can become tedious at best and impossible at the worst. They bill 6-7 outside places for your one visit. I kept receiving bills for 10 months after my visit. ER visits are stressful enough without the billing nightmares.
My first born was super easy thanks to the people at jackaon general, very helpful. After the birth gave pain meds as requested and helpful with feeding and nb tips and got to be left alone to rest with newborn when they were asked also …
This hospital may have extreme wait times but at least they care about their patients!!! I went to the ER back in March, the waiting room PACKED FULL!! I waited 4 hours after they did my labs and initial work (BP,Weight, etc.) and still had …
I have been sitting in the emergency waiting room for going on 3 hrs. I’m having kidney issues on top of scoliosis. My back is killing me and I can no longer stand nor sit. Every time I ask how much longer they say they are waiting on beds when it is like 4 to 5 people getting discharged.
I came in with a broke toe. The swelling was obvious, and the pain was unbearable. I requested a cup of ice water and a simple ice pack while I wait. I was ignored and told that the technician will be with me when a room is available. I …
Waited 4 hours with chest pains before I saw anyone. Took EKG. Then left. Four hours and no nitro or aspirin. I left and went to Regional. The nurse chastised me saying he was helping a quadraplegic that just had astroke to her car. I asked if he was supposed to discuss other patients like that and he stormed off.
This was the worst experience in my life!!! The ER sucks!! I have extensive cardiac history. I came in for chest pain. I had already has 3 nitro and 4 aspirin prior to arrival at 3 am. The Dr gave me 3 more at 5 am. No relief from any of …
My father was rushed to the hospital with a heart condition. This is my first experience with Jackson and so far the staff from ER to ICU have been very attentive and nice.
Went to ER with bad bleeding when i was pregnant wanted to make sure my baby was okay, for them to tell me i wasn’t pregnant after 2 docters have already confirmed I am then ran test that would only work if I was was farther along then I …
I had surgery on a Tuesday and by the following Tuesday 1 week later I was sent to Regional Hospital for emergency surgery. They had to reopen the incision on my ankle to irrigate it was put on very strong IV antibiotics for 3 days plus a …
Pain medicine every 4hrs for 3 days equals 18 not 7
Signed by person that is dealing with hurting to breathe after surgery
This place has got to be the worst hospital I have ever been to. If you are waiting to be seen in the ER you will probably heal up before you are seen. Do yourself a favor and go somewhere else if you can. By far the slowest place I’ve ever seen.
I have been using Kirkland Cancer Center since July 2020. Everyone there has been great. They make you feel good,even if you are there for a treatment. When I left there I WAS CANCER FREE!!!!!
have tried to contact them to see if they accept my insurance, twice i was transferred to a department that wouldnt answer tha phone, now when i call they hang up, if that dept is closed thats cool just do their job and tell me its closed …
Went there about a month ago, after being transferred from Humboldt General. I received better care at Humboldt General. Wait over 7 hrs just to receive a GI cocktail and a nitroglycerin tablet and a script for reflux and nitroglycerin …
I will Never in my life unless I’m found dead will ever go to this hospital! They are judgemental. They do not listen to you at all. Every patient is drug tested, which is cool, until they tell you, you’re positive for something you know …
My fiancé had a classical c-section just 3 weeks ago and was in agonil pain. We have a 3 week old and a 1 and a 1/2 year old in the ER with us. They take her vitals and send her out to the waiting room in the absolute worst pain of her …
After spending $1000 of dollars in this hospital… one should have to beg for a tray if food…. its 7pm I haven’t had one tray of food without begging for it… some good nurses on 4th floor B nurse got mad because I am hungry..
My grandma was waiting just to be seen after she passed out in the lobby it took her 4 n a half hours just to be seen n were still here
So far, our experience with the hospital staff has been great. One night nurse has been especially great. Her name is Lauren Lee . thanks. She was so helpful and kind to us. 10 stars should be awarded her.
I was admitted to JMCGH on 4/29. From the ER, to radiology, to NICU, to the neuiro flloor. I recieved the BEST care!! It was a very scary time for me and my family and I was treated with the utmost respect and care. Every one took every …
As a paramedic who has worked all over TN, this is a great hospital based on the somewhat small population size/area it serves. Yes, the ER is always busy, but that is because this is your only choice between Memphis and Nashville for …
The doctors and nurses on the 9th floor are the best. My mom was diagnosed with Lymphoma within a few days, and they started chemo treatments immediately. Dr. Steven Williams is very knowledgeable and he’s always happy to answer questions. …
In the 1970s when Dr. Thomas Duval Watts M.D. was running the emergency room, it was run right and efficiently. He was all for the patient and he in turn really admired the hospital administrator Mr. Williams.
This place is awful to there employee especially the nursing staff, they expect them to work more and more for no more money, no incentive, no bonus, no increase vacation time off, the weekend shift is to work not only weekends but weekdays …
My father had bladder tumor surgery, which was cancerous, by Dr. Howard (we were very satisfied with his care). Dad had other problems too. In the past, Dr. Shah has been amazing at dealing with my father’s issues. Dad left for heaven on …
Having bad chest pain hospital still put me out why if still having chest pain I get put out
Receptionist in Carter waiting room can seriously use some customer service training. I understand she deals with a lot of people daily, but being at least cordial is expected. Especially when most people waiting are under stress………. …
My Grandmother, who is my Earth Angel, was sent to JMCGH last month for a stroke and was kept on the Neuro floor for 3 days. All the Dr’s, Nurses, Radiology Techinians, Phlebotomist, Aids, Cleaning Staff, Cafeteria Crew, Admissions …
I would like to thank the wound care center for saving my leg from a diabetic wound. Dr Stephen Berqiust and his staff are amazing. Jackson General is blessed to have Dr Stephen Berquist on their Staff.
Our visit 3/27/17 to ER was unbelievable! The staff treated us as if we were so special. Dr. Revelle and his Nurse Kristen were so sweet and kind. They both deserve a Gold star for the way they treat patients. The service was so fast for an …
Mother was terminal pancreatitis and I was there all day. Stepped out to get a drink I left in car. Security would not let me back in even though he knew who I was and my mother would die at any time. , because of policy. These people need to be prosecuted.
Dr Niblett and Brandy Bartholomew are the most awesome team. I went to them with back problems, had the surgery scheduled and performed all in a very timely manner. The team who took care of me from start to finish was the most Awesome Group of People. Thank You So Much for fixing my back.
I went for disloceted knee and I arrived as round 830 pm. I received my exray right away as soon I arrived. But never got the results ,waiting waiting so I asked about how long until I get seen you I’ve been waiting for six hours now. …
All in all a much better hospital then Dyersburg & Jackson Regional with over a 600% mark up. Yes depending on those brought in by ambulance or Air Evac, they come first. I was treated with respect, especially when I went into anaphylactic …
This might be the worst hospital in the US I can wright a very long review of this morgue they call a hospital. My mother was there for a month every day there where people complaining about the care of love ones are receiving. It’s a …
My husband was transferred by ambulance from bolivar for a serious heart issue where his heart was beating above 160 beats per minute to 54 beats per minute along blood pressure that was fluctuations from high to rock bottom. Was told at …
Twenty two year ago my wife of just three days and I were on our way to Arizona to start our lives together. During our trip she got severely ill that progressed throughout the day. Nearing Jackson, I frantically got off the interstate and …
I’ve been here several times and have left feeling satisfied with the care I received. The labor and delivery team is very attentive and kind. I’ve read the other reviews about the long wait times in the ER but that hasn’t been my …
Had both of my parents get sick and admitted in same day! Staff on both floors and in the ER could not have been nicer or more helpful! They went out of their way to help us knowing we had both parents there. Can’t say enough about the staff!
Yes go to Regional hospital. Waited almost 8 hours to get care in the ER, then another 2 hours with a doctor who told me there was nothing they could do. I had to beg for meds just to get the swelling down in my leg. Also they were not very …
Amber in the ER is a very pleasant nurse. She was also very helpful and informative, and gentle when taking blood. Rebecca, one of the lab nurses, was gentle when dealing with my mother.
My daughter had rebound abdominal pain so we went to the er. Don’t hold your breath to be waited on, you’ll die first. She was doubled over in pain, chaos in the waiting room, and an elderly lady who was there before us puking in the …
I was recently at Jackson Madison General early this week. I made the journey from Texas all the way to Tennessee. I was there to see my Dad in ICU and the nurses there that I spoke with were excellent. They were very knowledgeable and …
Brought my 4 yo daughter because of a rash and Thomas Trenton Alleva PA came in the room for 2.5 seconds said it was contact dermatitis and 2 days later my childs entire face and body are now covered in this rash that now has white stripes …
Over 3.5 hours sitting in waiting room with my husband having chest pain and elevated troponin . He has had 3 prior heart attacks. We should have gone to convenient care instead. Clueless. Diagnoses acute myocardial infarction with 99% occlusion RCA. SOME FREAKING CHEST PAIN CENTER!
My c-section prep crew was amazing. But….it all went downhill from there. Seems like it matters who your nurse is. One nurse was very unpleasant and thought maybe I had postpartum depression because I was extremely exhausted and in pain. …
The staff, nurses, and doctors here are amazing. Dr. Perkins and Dr. Mariencheck have been so helpful and kind in a very bad situation. They are helping our family make sound and reasonable decisions regarding my mother and honestly I …
My husband was sent to this hospital for the possibility of having a light stroke. We have now been sitting in the waiting room 6hrs to get a CT scan! Worst hospital in West Tennessee and my husband is still sitting here with blood pressure continuing to rise and nothing get done to help him.
Let me start out by saying the nursing staff is wonderful. But the wait in the er is awful. My husband has been there 5 times within the last 4 years. He has bad attacks with throwing up severe abdominal pain uncontrollably sweeting. They …
Absolutely terrible service. Waited 4 hours while 20 weeks pregnant in pain in the emergency room without anyone checking on me. Took 3 hours just to get a quick X-ray done. Never had such terrible care before.
I was in the hospital in August. I was treated like an important person. The Dr and nurses in ER were super, also all nurses on my floor were wonderful, normal wait times for getting meds I was impressed .Next time they were ungodly …
If I could give negative stars I would. They could care less about people.
If you have to go to the ER IN Jackson, go here…even if it means a wait. They treat patients nicely. They don’t yell at patients during discharge. They treat you the way they would want to be treated if they were a patient. Great …
Brought my husband here to get a bone marrow biopsy and catscan to determine how far along his Cancer is. Was told to be here at 6 a.m. and we were 20 minutes late since we had to drive from Middleton. FOUR hours later, he finally went …
My uncle was admitted to the hospital after a ER visit. He was put on the 8th floor. The nurses were rude. We had to ask them 3 times within 2 hours for them to come in there and help him. My brother spend the night up there with him and he …
Umm. Arrive hear at the ER with my wife at 1800 hours. She broke her toe. And proud to say not so much as an ice pack. It’s now 2145 hours still in the damn waiting room. My advise to all those in this particular situation. Cut your toe …
Mostly good quality but none of the doctors seem to talk to each other. You come in and have to tell every single new person who enters the same information and answer the same questions over and over and one of the doctors came in, asked 2 …
Wait times at the ER are unacceptable, has always been this way so leadership clearly doesn’t care. This is what happens healthcare becomes about money instead of holistic care. Empty waiting rooms shouldn’t have hours long waits.
My mother went in to have a defibrillator put in today. They made her wait alone in a room for 5 hours, when the nurse finally arrived she screamed at my mother with her mask off and jerked the iv out of her arm, causing her to bleed all …
Doctors has no compassion for patients or family members rude attitude staff never received calls about loved one .
I am from Florida and was not use to hospitals like this one. Most amazing care i have ever received in a hospital. All the nurses, doctors , X-ray techs and pathology people were super kind and respectful. Everything was done quickly but with care. 10/10 amazing patient care they make you feel better about being stuck in the hospital.
My husband died three weeks ago from covid the communication was awful and I don’t think my husband was taken care if right . One Dr Kept pressuring my husband to be vented. I wish got her name she nasty to me and him. He kept …
Ultrasound technician pulled my pants and underwear down when I couldn’t get them down far enough for her. Without asking. She does it next time, she’s meeting the floor with as much force as I find.
I’ve never had a good experience here. The room I was in had dried blood on the walls from the last patient. That tells me they are dirty and don’t clean the rooms between patients. All of the staff is rude. The nurses neglect and abuse …
Only once in my entire life would I have the moment of being present at the birth of my first grandchild and this hospital took that from me. I am fully vaccinated for covid, and not a shred of evidence would show I was a medical threat …
All members of the staff that I have interacted with have been so nice! I will definitely recommend this hospital to others. Even the lab tech was sweet and never once did I feel uncomfortable. The rooms were clean, and the staff were attentive.
I would not suggest this hospital at all. I came in with chest pains and left with chest pains numbness in my arms. I am glad to say that my husband took me to Baptist Hospital and that they took time to care and I will scheduled to have …
Well it’s no bed of roses! My dad has been in here for over 50 days. Put it like this I’m writing a journal for his good care and his neglect care!!! I think his hospital stay should be charged to the employees for no proper care! The Drs …
This is a review of the pharmacy only. The hospital itself is one if the best in the South.
The pharmacy is terribly unreliable and it’s policies put patients at risk. All …
I’d rather die than someone take me to this hospital. The ladies on the 3rd floor labor and delivery are amazing. However the emergency department is garbage. The lady at the desk got an attitude with me because I didn’t know if I was 15 or …
Had a slip and fall broke a rib probably a couple and tore a muscle in back, the pain from the muscle was unbearable the ribs not so bad, went to ER where they took me right in was seen in very short time xrays done pain meds given. Pain …
We literally been sitting in Er for 6.5 hours waiting a Doctor to rule out a stroke. I pray and hope there isn’t anything major wrong, in the event there is, where the importance of being proactive for something that criical. Real Talk
Went to ER Sunday morning around 6, was in a room by 8 and surgery by 1. They were all so sweet and helpful. Every nurse and doctor addressed me personally with everything they said, even though my mom was there, they still made sure I was …
Words cannot describe the disappointment I have right now! While visiting my terminally ill mother with two of my children, my daughter got a call from her PCP to go to Jackson ER because she had a severe bacterial infection and she needed …
The wait time is atrociously long, worse than any other er I have been in. And the assistance from desk clerks and some other staff seems as if they are forced to be polite to you. Along with the fact that most staff responses are that …
The Labor and Delivery nurses and doctors were the best! My wife and I are thankful for the care provided during the birth of our two sons. Whether it was back in 2017 for our first or 2020 for our second son…Top of the line care! Thank you!
I lost the 1st review, but after 6 hours at Pathways in Jackson I was taken to Jackson Madison County General ER put on a gurney they took ROMI panels and I never saw results then readmitted with chest pain. I had an inferior wall MI and …
Well i was very impressed at first. Care team seemed very caring however while my aunti was passing away with hospice care in the main B wing someon stole her I phone and charger as well as her brand new I pad and that charger. I had …
Jackson general south would not help my sister who just had a pacemaker replaced last week. Who has bleeding black blood, low blood pressure, and chest pains. They said they did not have a room. We were there 10 minutes and decided we …
My wife was transferred here from other hospital. They have taken super good care of her. We are ecstatic with all of the true professional people here. Many thanks for their being who they are.
Tested me for meningitis when I went in sick and they stuck the needle too deep which lead to spinal fluid leakage and a month of spinal migraines
I’m still here waiting for my son to be seen I’ve been here 5 hours. never been to a hospital where the wait time is this long I got here at 10:40p.m it is now 3:25 a.m plus I’m still waiting
My mother has been in the hospital for over a week she had a stroke they did surgery they were suppose to start her on PT they came in one day set her in a chair left her for 2 hours they brought her a potty chair set it out side her door …
Great Great Great hospital they go above and beyond they have saved my life twice so blessed for all the staff keep up the good work Thank Yall for what all of you do so blessed
Worst ever experience. Dr’s could not speak english. 5 days in the hospital saw 3 different Dr’s for maybe 3 minutes, in 5 days. Had alarms going off and had to scream to get someone to shut them off. No rest. Too noisy. Only one nurse …
Been sitting in ER over 4 hrs and every time you ask there’s 3-4 ppl ahead of you. They need to have this setup for critical ER and then the walk in ER, bc if they come in by ambulance your going to die sitting in the waiting room. We are …
My family experience with icu 7th floor, Nurse Susan is the best. Thank you for caring for our Mom.
I haven’t had the best experience at this hospital during my stay but nicki from house keeping is amazing she makes sure your room gets cleaned correctly, and she actually care about the patients. The last day they assigned her to my room …
Excellent nurses and doctors in the emergency room. Very professional staff. I was mostly impressed with doctor. He sat down, asked very questions about why we were there and medical history. He pulled all her records from another …
Certain nurses were rude, acted as if we were annoying could see eye rolls, impatient, also was told to stop calling so much to check on a family member, we only called once or twice. Front desk was not pleasant wouldn’t let anyone up, even …
Wish I could rate a zero my mom went in Saturday with chest pains and dangerously low blood pressure, and a heart rate of 37 she went at 2 o’clock pm and didn’t even get seen by a doctor until 10:30 pm
I’m disappointed with this hospital. I’ve been here since 9/24. (15days now). I’m starting to feel like I’m in prison. Some of the nurses are great at their job but some need evaluation. The floor I’m on is not busy, nor a Covid floor so I …
Usually has great professional staff throughput the building but for some reason tonight a security guard was extremely rude and disrespectful. After being airlifted to hospital for chest pains which were thankfully nothing big, I asked my …
The staff when you first walk in to the ER’s desk are very slow and look at you like they don’t want to be there! Our 4th experience there!
Waited 3+ hours b4 seeing a nurse or Dr. When your having chest pains and need …
I gave the one star because I had to give you something. I have NEVER been in a worst place in my entire life and I’ve been to prison. The garbage you feed the patients should be illegal. And God for bid family bring in food because you …
All things considered, this emergency room was decent on getting things done in a timely manner. My doctor and nursing staff were awsome.
We are here on a preadmit appointment for my husband and after going through an information session about the surgery and visitation we were taken to another location for more tests and they said it would be shortly almost an hour ago. To …
Very unpleased with them my had her tonsils taken out yesterday I had to bring her to the ER tonight because her throat was swelling so was her tongue and her face was really red. Well 2 nurses right by the waiting area are just sitting …
I just got home today after having Carotid Artery surgery at Jackson-Madison Geneal Hosp. No doubt, I couldn’t wait to get out of there and get home! The whole staff understands that. The hospital staff, nurses, doctors, basically everyone …
I had three toes cut off last Sunday and was treated at Jackson General Hospital Staff. I need emergency surgery upon arrival and the doctors nurses and support staff did a wonderful job treating my injuries. This was a very traumatic …
On March 31,2022 my mother fell in her apartment, broke her hip & arm. The EMT guys were absolutely wonderful. I think their names were Matt and Will? They were compassionate & professional from the time they arrived to loading her in the …
My aunt was admitted to the ICU there and the nurse that first dealt with her told my aunt’s 17 daughter (while my aunt was face timing her) that she needs to hurry up and talk to her mother because this could be the last time she talks to …
Inadequate in all areas really just too much stuff that has went wrong a bad IV staying in for 10 hours hard to get someone to come to your room to turn off all these beeping machines go off have to ask for your food then when you get it is …
Food trash but they are wonderful people and very respectful! Had both of my kids here and my grandfather just recently passed away here but they were very helpful and caring towards me and my family
The average wait time in Er is just over 2hrs. This is a big Er so I understand 3 or even 4 but it’s been 6 Hours and we have just been told the computer is down and he is not next anymore…. …
A person claiming to be a nurse there Vicky E. Nash has been harassing me online. The way this woman behaves is not becoming of an er nurse (she claims) I don’t trust my life in her hands that’s for sure.
This ER department is a menace. You don’t just send someone home with their BP through the roof. If my Mother strokes I’m going to sue General into bankruptcy.
Worse experience i have had here. Im 9mths pregnant and had blood in urine and i been here for over 4 hrs and still have not been seen. If you want to die this is the hospital to be at.
I was up there with my mom yesterday and I got real upset with the nurses there because my mom was in so much pain and they looked at her and rolled their eyes and put their noses up. Except one person his name is Mr Thomas Rojas I think. …
I don’t know why this hospital is still going… This is the worst hospital in Tennessee they don’t care about nobodies life just money they took my mother and daddy from me They need to be sued for every dollar they’ve ever made!!!
On Saturday we had a car wreck Taken by ambulance to this place I have a broken arm and my husband had a broken bone in his neck. We were taken to separate rooms. The nurse in my room was nice but didn’t take time to explain anything and …
I am not happy with the service and care I received at the Jackson-Madison County General Hospital. Because I am diabetic I was given an appointment of 7:00 a.m. on June 8th for an outpatient procedure that I would be sedated. I arrived …
Worst hospital ever. My husband 9 months ago. Staff didn’t take care of him right was rude to me never told me anything All they want was to vent for money him they got wish I lost my husband cause of it. Social worker was. …
Worst experience of my life. My new born baby they recommended a CT scan and recommended and said that the Jackson Gen Hospital ER was waiting to help us with the scan. Well guess what? Their staff isn’t qualified or capable of reading an …
I’ve been sitting here in the lobby in really bad pain and my chest hurting so bad. I keep getting excuses of why that I’ve been sitting here since 9:30 pm while it’s almost 1 in the morning. The ppl in the front that you see before anyone …
My daughter went into Diabetic Coma December 2021. I was advised by many Drs and personnel to let her go. After ten days she woke up, neurologist signed off & we had 13 different Drs, moved to 5 different floors. She was released after 14 weeks. She’s doing 80% of her abilities before her coma. A reminder God is in control. 🙏❤️ …
After being recently diagnosed with prostate cancer I was admitted to the hospital for a DaVinci Robotic Prostatectomy. I am so thankful the hospital has this technology along with the medical professionals to perform this procedure. From …
My girlfriend began experiencing chest pain at 3:15pm on Dec.28. Took her to the ER and checked in at 4:16pm. At 12:31am on Dec. 29 we had STILL not been seen. Over 8 hours waiting and we still have not been seen. People who came in after us have been seen and discharged. This is totally unacceptable.
As I sit here for almost 6 hours to be seen. This is an emergency room. You need to up the staffing during high peak times. This is just crazy. I drove over 45 mins to get here because I wanted to go to a bigger hospital for a chance at …
Father was a patient here for quite a while. He had Parkinson’s and dementia. When he had lost the ability to swallow and was given a trach all I heard at first from I believe it was Dr. Liu is “you need to be thinking about quality of …
Its a catastrophe there. One minute my wife was recieving proper care but the moment they thought we did not have insurance(which we did have) the care completely changed and she was no longer a priority. Pitiful state of exisistance that …
Came to the ER with my wife in serious pain. She’s got kidney stones and has medication she has to take every 4 hours. We’ve been here over 24 hours now, and they outright refuse to give her the total meds she currently has prescribed, only …
I was there today 11-7-22
I’ve seen cleaner jail cells than the rooms in fast track.
The instrument table was covered with dust and white substance as well as the …
ER staff is awful. They have no sense of urgency even though it’s an “emergency” room. My daughter was dying and the nurse told her she was having an anxiety attack as she was turning blue. They were laughing about something while they …
My dad was taken by ambulance from the Milan hospital to the Jackson hospital.
His first doctor was very good but then he got a new one this Monday…and it has been extremely hard to get any information from the staff. The staff is rude …
I have been pushed to the edge at this hospital. I have my own fnp. I come here for the delivery of my babies. I was laboring peacefully in the comfort of my own home, until my water broke. (I could have had the baby at home). The moment I …
My wife took her 88 yr old father with dementia to the ER there. She drove 60+ miles to get there. They arrived there at 1:35pm. It is now 10:51 and they still have not been talked to by a Dr.. Does anyone know what it is like dealing with …
There was a male nurse that worked here a few years ago. His name is Jerry Zeigler. He touched my heart in a way that few people do, and I’ll never forget this sweet man as long as I live. He went above and beyond for me. I was there for a …
Basically the WORST experience as a first time mom!! The care was very hit and miss to say the least! I had to be induced and after being in labor for a day and a half , getting my water broke (without proper consent) at only 2cm!! I had to …
At this point I’m still in shock. I brought my child in to seek treatment for breathing concerns. Every child after us was taken to the back except for mine. We spent 4hrs in the waiting room as we watched them take every other child back. …
The all the personnel on the second floor, the Dr’s, and Ken the gentleman who did a ultrasound of my heart, are all the most courteous and polite people a person could ever meet. Both daytime and nighttime nurses were the absolute best. Whatever these people I mentioned are getting paid, it’s not enough
Dr Chase was very good and very thorough. Great bed side manners. Leigh was phenomenal she helped me every step of the way and they kept me out of pain. Thank you so much for the great care.
Emergency Department is Awesome! My mom had a stroke. Was taken there by ambulance. The ER doctor and the entire team are professional, knowledgeable and compassionate. As well as, floor doctor and medical staff are great! …
I was taken by ambulance to the hospital because of symptoms of a stroke. That day I had three ct scanes and all were normal good. All 3 doctors said it was fine to drink. 4 different nurses none of them would get me a drink. I ended up …
There was one nurse upfront in the lobby, and I wish I would have gotten her name, was really nice and kept coming back to check on me and my family plus the other patients and visitors. She asked if we needed warm blankets and it was so …
I had been feeling really sick for a few days and my fever just kept getting higher and higher. My family and I decided it was best for me to go to the hospital to get checked out. …
My mom had a simple bowel blockage she also could talk and was in her right mind after the surgery the doctor tells me to notify family members that she wouldn’t live long. One female doctor tells me a mistake was made during her surgery. …