West Termite, Pest & Lawn

West Termite, Pest & Lawn

West Termite, Pest & Lawn Contact Details

  • 810 Spring Creek Rd, Lowell, AR 72745
  • 479-927-9892
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • https://www.westtermite.com/
  • Facebook

West Termite, Pest & Lawn Reviews ( 66 )

  1. BEWARE CROOKS! I DID NOT HIRE THEM BUT THEY CAME TO MY HOUSE WITHOUT MY AUTHORIZATION. THEY APPARENTLY SPRAYED FOR TERMITES NOW THEY ARE TRYING TO BILL ME! I NEVER HEARD OF THIS COMPANY BEFORE NOW. I WILL NOT PAY FOR SOMETHING YOU DID NOT HAVE PERMISSION TO DO!!

  2. Always had average service from them and took it for granted. They came out and sprayed for ticks. After pulling 30 ticks off my dog in one setting I had enought. After West sprayed I haven’t seen one for 2 weeks.

  3. I would not recommend this company. I sold my home and they continue to bill my credit card on file for a home that I do not own. It has taken weeks of phone calls and they still owe me money. Every time I call their office I get a terrible attitude and very little help.

  4. My 78 year old mother called them to spray for bugs .I have seen very little effect. Get calls for money even on Christmas eve day for a bill that’s already been paid, company seems to be more about money and not about service

  5. Phone number is tied to an account that is not my own. I do not use West Pest. Got a phone call and the first woman was rude after I told her I was not going to disclose my address to her. 1.) As a woman I absolutely do not need to give you …

  6. Needed a last minute termite policy for a customer, and they had the inspection and paperwork back to me in less than 24 hours! Amazing staff and great customer service. Highly recommend!

  7. The service person was always on-time and professional. They always sent me a text asking for my approval of the treatment. Sometimes, I said “yes”, sometimes, I said “no”. I was never met with a negative response when I said “No”. I do, …

  8. Horrible company all the way around.
    As a former employee, I would advise people to avoid these people. Absolutely horrible service…they let me loose inspecting people’s homes….I had absolutely …

  9. The termite technician was a very good worker and so pleasant! He finished the treatment in a matter of hours. If it is as effective on
    termites as it has been on the tiny, black ants, the house should be
    in excellent condition.

  10. We used West Pest to service our storage facility for pest and rodent control. They are a pleasure to work with, always professional, courteous, and on time. I would highly recommend West Pest for your residential or commercial property needs.

  11. Their service gave me no relief with spiders. I’ve called the owner (Mark) twice and he told me they were going to come back out. They pulled a no call no show and still haven’t heard from them almost 2 weeks later. Adding in the fact they …

  12. The receptionist was very friendly, Dustin arrived on time and explained everything in detail. And because of a BIG inside ant problem he stated he guaranteed his service and would come back and retreat if needed. After 2 weeks they came …

  13. West covered my home since construction (2015). I also had a quarterly spray for spiders. I called to cancel the quarterly policy and they canceled all my policies. so when I noticed that I hadn’t gotten a call for my yearly inspection for …

  14. West Termite bought out my old termite company. I had to contact West to renew my termite policies on two buildings and have my quarterly spraying done. The receptionist said they had just put all the other company’s records in a closet …

  15. After living in my newly constructed home for only 6 months, West called to schedule an appointment. I later called back to cancel the appointment because I did not think it was time for a yearly inspection (brand new house). They told me …

  16. I would not recommend this company. I have had an account with them for 17 years and recently I was doing new siding on my house and live termites were found, this company was not helpful in guiding me with the process. I didn’t want to …

  17. West does not communicate well it is a hassle to work with them. we tried setting up an automatic payment with them for over a year, still received a bill every time. even when calling to pay our last bill and cancel service with them …

  18. Kudos to the West team that performed the service for us. Tim, Donovan, JD, Barry and the office personnel went the extra mile to resolve our problems! I would recommend them to everyone who wants a team that will go beyond the call of duty to ensure customer satisfaction.

  19. We used West Termite for an issue we had at our home when we first moved in and for annual termite inspections. July/August 2019 was our last contact with them. I was called today to set up an appointment for our annual inspection and …

  20. I have been a loyal customer for 14 years. I get quarterly pest control, yard service and termite inspections. Their staff is very nice and accomdating.

  21. Started noticing termites, so we called West Termite and they came and did an inspection. I paid upfront for a treatment, scheduled for the following week. They came out but had to reschedule for later in the week due to the rain. Friday …

  22. We just started using West Pest Control and they were awesome! We were using Rumble and they didn’t seem to be able to take care of the issues outside.
    Curtis came out to the house and assessed the situation and we are now seeing …

  23. I had an extremely pleasant experience with this company. I would recommend them for all your pest and insect needs. I recommend asking for Erick he got on the phone and handle all the heavy lifting in our dealings. He was very responsive …

  24. As owner of a home here that is not our primary residence it is great having David as the one that always does our treatment. He does a thorough inspection upon arrival and takes care of any problems. He recently found the beginnings of a …

  25. Used this company for over a year after moving here. Paid all my bills, over half the time no one called or alerted us of their visit and then sprayed on a super windy day and kills 4 of my new plants, said this would comp me two visits …

  26. We’ve been using West since we moved into our current house over two years ago. Their system works. We haven’t had one pest inside the home. Our technician is David and he comes by every three months. He takes care of the inside and outside …

  27. West Termite bought out my old termite company. I had to contact West to renew my termite policies on two buildings and have my quarterly spraying done. The receptionist said they had just put all the other company’s records in a closet …

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Location

810 Spring Creek Rd, Lowell, AR 72745

West Termite, Pest & Lawn reviews