Would give 0 stars if possible. These people should be put in jail for extortion and attempting to destroy local businesses. Don’t expect any help or staff that have a clue what is going on.
I share a common privacy fence with WTCPUA. Unfortunately, it is in a state of disrepair. I have reached out to them over and over in an effort to resolve this issue. They have consistently been unresponsive and uncooperative. Another example of beauracratic incompetence
This afternoon April 16th on 620 around 1230 pm there was an accident and the lanes where converted to one. The man driving the work vehicle was on his phone and was visibly upset at something or someone. The reason im posting this is …
Slow customer response because they have antiquated technology and equipment to address the rising water issues. Dirty and milky water is constant but they claim it’s safe. #flintMIwater
Rates are about $15 higher than Austin. The reason water is expensive from the PUA is because you do not get a tax bill from them. It is about half the price per month of most investor-owned utilities Texans love. If you think this water is …
After three months of asking for assistance on exorbidant water bills and calling in a plumber and sprinkler system consults we may get our water bill under 1500.00$ We explained we have had three leaks during the heat of the summer but …
I had a mysterious charge on my bill. It was 10% of the billed amount so it looked like a late charge. I made a quick call to Customer Service, prepared for a fight. After a little research the agent couldn’t figure out why it was there and …
consistently terrible every time you call them. If you’re in a predicament, they offer absolutely no help. As far as public services go, I don’t think there’s a worse agency. Disappointed that this is our only option for water. They will …
If I could give zero stars I would. The customer service reps are competent and courteous, so this isn’t directed at them. However management should be fired. Water prices are exorbitant unless you compare it to Rough Hollow. They …
Expensive, Bad Service.
Water more expensive than electricity!
-1 on their customer service – they’re expensive, incompetent and rude
Horrible customer service!! Can not speak to customer representative concerning a time sensitive, urgent matter. Only wish that I had a choice!
Worst of the Worst. They didn’t even bother returning the remaining balance amount.
Very poor customer service! The boil water has been going on for three days and now it’s over but NO ONE bothered to call us!
I too would give them 0 stars if possible. The prices are insane and the staff is unfriendly
Would give 0 stars if possible. These people should be put in jail for extortion and attempting to destroy local businesses. Don’t expect any help or staff that have a clue what is going on.
I share a common privacy fence with WTCPUA. Unfortunately, it is in a state of disrepair. I have reached out to them over and over in an effort to resolve this issue. They have consistently been unresponsive and uncooperative. Another example of beauracratic incompetence
This afternoon April 16th on 620 around 1230 pm there was an accident and the lanes where converted to one. The man driving the work vehicle was on his phone and was visibly upset at something or someone. The reason im posting this is …
Poor service, pricey payment options and ridiculous water rates really help highlight the reasons that monopolies shouldn’t be allowed. …
Slow customer response because they have antiquated technology and equipment to address the rising water issues. Dirty and milky water is constant but they claim it’s safe. #flintMIwater
Rates are about $15 higher than Austin. The reason water is expensive from the PUA is because you do not get a tax bill from them. It is about half the price per month of most investor-owned utilities Texans love. If you think this water is …
Management of this water utility is abhorrent. LCRA should never have sold to them
After three months of asking for assistance on exorbidant water bills and calling in a plumber and sprinkler system consults we may get our water bill under 1500.00$ We explained we have had three leaks during the heat of the summer but …
I had a mysterious charge on my bill. It was 10% of the billed amount so it looked like a late charge. I made a quick call to Customer Service, prepared for a fight. After a little research the agent couldn’t figure out why it was there and …
consistently terrible every time you call them. If you’re in a predicament, they offer absolutely no help. As far as public services go, I don’t think there’s a worse agency. Disappointed that this is our only option for water. They will …
If I could give zero stars I would. The customer service reps are competent and courteous, so this isn’t directed at them. However management should be fired. Water prices are exorbitant unless you compare it to Rough Hollow. They …