The West Valley Medical Center is one of the leading hospital facilities in Idaho that provides health care services for the residents of Treasure Valley.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
1717 Arlington Ave, Caldwell, ID 83605
I love West Valley Medical Center, but had a serious concern with the staff you had at entrance of your facility. He definitely was not a “people person”, very short answers, very not happy about being there attitude. I had an appointment …
Care was excellent from the time I checked in for surgery through discharge home. Everyone was caring and thorough. My surgery was changed from another hospital 2 weeks prior and I was hesitant but after going through it I have no problem recommending WVMC for day surgery.
I was very impressed with how my co-workers (second family) took care of me at West Valley when I had my baby 2 weeks ago. I had an exceptional experience and the nursing care was more than I could have asked for. I really appreciated the …
From the moment I entered the ER until I left after my stay I was impressed at how well the hospital ran. Everyone from the housekeeping staff to the doctors were very kind and concerned for me. The nurses were top-notch and very thorough and the tests they ran on me were well explained beforehand. As a bonus, the food was good.
I have always had my annual mammograms done at the Women’s Imaging Center in Caldwell. The staff is consistently friendly, personable, and efficient. They stay on schedule and the experience is always pleasant.
Absolutely the best medical staff. Doctors and nurses…all have been friendly, courteous, and caring. They CARE. The hospital is very comfortable and very clean, whether it is the front reception area, the pre-op, surgery, or recovery room. If I could give 10 stars, I would do it.
I was treated so well. Outstanding staff as well. Im very impressed with my whole experience.
The staff was very friendly and attentive. From before I checked in to a fry er I checked out. I was extremely impressed with the thoughtfulness and caring everyone showed me during my stay.
I had Teresa as my labor and delivery nurse. She did everything to make sure I stayed calm and comfortable. She generally cared for my son and I. We had our joking moments and she told me how to handle my contractions. Sure enough I didn’t …
We were so impressed with West Valley Medical Center! Our son has had 6 surgeries in the last 4 years. West Valley was our favorite hospital by far. Everyone was so friendly and answered all of our questions. They took great care of our son and took care of us, too! Amazing!
$3000 for lab work at their lab across the street. That is absolutely criminal. I will never go back to this facility. I could have gone to one of the major hospitals ER and not even paid that for lab work.
It’s like being treated by family! Awesome staff! Great care!
I was seen in ER. Everyone listened carefully, and the treatment was effective. I complemented the ER to one key staff member. She said it is why she works …
Dr. Nutting is so great. She took time to listen. I had a say in my treatment. Very professional.
My previous doctor tried to shame me. Dr. Nutting didn’t shame me. Treated me …
For having surgery I didn’t realize a hospital could provide such awesome care for their patients. A big shout out to the pre-surgery staff and the floor nurses Brittany, Kristine, Hannah, Dani, Desiree, and Lilly. Thank you for listening to my needs and taking wonderful care of me. Your kindness was felt throughout my whole stay.
I had surgery 4-6-21 the care I got helped me to heal faster. Two nurses were so caring, and helpful, it took the anxiety down for me. Thank u Amy, and Sarah for everything. Elizabeth wageman.
I’ve been surrounded by the medical industry all my life with my mom as a clinical coordinator at one of the largest trama centers in the nation, as a RN, and myself working in a large hospital in supply and engineering for 6 years in my …
The staff was very friendly, knowledgeable, helpful, and most professional at all times
Staff understood the problem and gave us an immediate solution which enabled us to proceed with vacation.
We could not of had a better experience with our scheduled C-section for our breech baby last month, all of the staff and Doctors were so knowledgeable and wonderful. From the OR to recovery to the two post op days we always had what we …
The staff and the Surgeon were great, always providing information in advance of my wife’s surgery. We had follow up calls to see how she is doing. Tomorrow we meet with staff members of the surgery team to see how she is progressing after her surgery. This information through out this process has been great.
I was first a patient in the ER then an inpatient at WVMC. The ER nurse I had was horrible. She was uncaring and inattentive. She put in a bad IV then forgot to re-hook it after my CT and after I used the restroom. My boyfriend had to go …
West Valley really make you feel at home and do all they can to keep you safe. If you have questions or concerns they take as much time as is needed to get them answered. It was a busy surgery day and they were running behind. I never had …
All the Nursing Staff were so nice and helpful and on it!! Made me feel less stressed before my surgery and was very good about managing my pain after.
My experience at wvmc was great i didn’t have to wait to be seen and the staff was really great
This is the best hospital ever! It was great 3 years ago when my husband had his surgery and has maintained the quality of service, friendliness, and expertise since. The doctors, nurses, and support staff are knowledgable and friendly …
The medical experience was superb. The team was empathetic and helped me understand every step of the way. That said, scheduling was a major problem. When I arrived at the hospital I was told I was supposed to be at the surgical center …
The staff were exceptional and my procedure went perfectly!
Everything was good; excellent care, except for a nurse named Jason, who wouldn’t change my bed, after I had urinary incontinence following spinal anesthesia. It was on my sheets, gown, and post op dressing. Another nurse came in and promptly changed my bed.
We just had our first baby delivered here the first week of December 2017. The maternity department was wonderful! It is a hospital not a spa, so manage your expectations. Nurses will be in often to check vitals and baby will get poked and …
The nurses and staff are FABULOUS! I was treated respectfully and like a person. The nurses and staff went above and beyond to assist and make my time there as pleasant as it could be. I was very impressed and given the chance I will go …
I checked in for my annual mammogram and was pleased at how successfully everyone distanced and kept me feeling safe. The technician was thorough, gentle and understanding. If you are due, you can be assured that you’ll be well taken care of at West Valley Women’s Imaging Center.
Great care from the check in until I left the next day. You have a nurse in the 3rd floor that is outstanding her name is Sarah. Always a smile listenes to what you have to say and isn’t too busy not to help you. I don’t know how you can be so happy and caring all the time. Can’t say enough great things about her
Staff was very professional and so easy to trust. Nurse got my IV on first try. Not easy with my health history. Thank you for card. Especially during these times of isolation.
This was the worst hospital ER experience I have ever had and we are not done addressing it yet. A formal complaint will be filed. I came to this ER twice in the worst pain in my left hip and leg that I have every experienced and I was …
I have been a Patient at various Hospitals in the Treasure Valley, and I choose West Valley for any length of stay. The entire staff is pleasant and attentive. I believe recovery time depends on comfort, peace of mind, attentive care, and …
Very bad experience. I’m glad now that I won’t be a patient there. I was late but I did call to say I was late because I didn’t know my way around Caldwell. She didn’t bother to say well don’t come upstairs because you are too late a whole …
I had a large kidney stone blasted on 03/05/20 at West Valley Hospital in Caldwell, Idaho. From the moment I walked through the front door, myself and my family we’re treated like we were at a 5 star hotel. All staff we’re very nice and …
From the MRI, x-rays to my surgery you guys were top-notch. I was very nervous about the whole ordeal. I haven’t been to the hospital in over 30 some years. The respect and dignity that was shown to me by your professional staff was astounding. Thank you for being so caring and understanding.
My visit and procedure was the best experience I’ve ever had. From check in to check out all staff members and surgical team were excellent!!
I give special accolades to Mary Jo. An absolute gem of a nurse, I couldn’t of ask for a better person.
Thanks to all!
My husband had back surgery here recently and post op/ discharge were the most horrible experience I’ve ever had at a surgery center/ hospital. The RN who was there to help my husband in recovery/ post anesthesia was annoyed with my …
They were kind and helpful when he was stressed out. I was so thankful I was allowed to go with him into his room, and able to calm him down when they were running tests. The nurses were fantastic in keeping us up to date and caring towards his anxiety
I received Excellent care, made me feel really comfortable and made sure my pain level was controlled. The staff was attentive especially Desiree she was awesome. She made sure all my needs were met and the night nurse Tom was also …
What a great experience. I had bunion surgery, and everyone at West Valley medical was efficient, courteous and professional. Excellent work by a fine team, a well oiled machine!
I went in to see Travis Moulton as a new patient. He was friendly, very thorough and spent a considerable amount of time with me. I never felt rushed and had everything addressed that I wanted. The front desk staff was gracious and accommodating.
Doctor Cocharan and the nurses were great. I think I was in shock when I was delivered to emergency and the whose staff was very understanding and helpful. I really appreciated it. …
Highly recommend WVMC! Rachel Nutting and her team for any health concerns you may have. She is very pleasant as well as thorough during your visit. Wait times in waiting area as well as in the exam room are very fast. Great place with a wonderful team of health professionals!
The doctors and nurses were very professional everything went off without a hitch. The problem was I was laying in a bed and then laying on a table way too long not sure why. It was almost like they were stalling waiting for the xray department. All total I was there 1hour 45 mins for a 20 to 30 minutes procedure.
This place is amazing. I hate hospitals but they made me feel so safe. I cant remember the guy who stitched up my fingers but he did GREAT and the other guy who cut off my ring did a fantastic job as well. They make sure you stay calm its amazing 🙂
Very clean and inviting facility. Amazing and friendly staff. Everyone from the receptionist, to the entire nursing staff, to each of the doctors who treated me put me at ease and made me feel like royalty during my outpatient procedure. Keep up the great work West Valley Medical Center!
I was an Outpatient at West Valley Medical Center. My experience exceeded my expectations! The nurse that took care of me when I arrived was so nice and explained everything that she was going to do to prepare me for surgery. I received a …
I have had all my surgeries in the Boise area. I was a little hesitant to have to go clear to Caldwell. I had such a great experience going to the West Valley Medical Center! Every part of the process was very good. The doctors and nurses and all workers were kind and made the experience the best ever. 🙂👍 …
I was admitted for hernia repair surgery. Every member of West Valley Medical Center made me feel comfortable with all aspects of the procedure from admittance to discharge. The nursing staff are caring and take time to talk to patients. I …
I always feel heard and understood when I am here. I don’t have many medical issues, but have a significant family history and have screenings and lab work ordered without hesitation. I am grateful for my provider.
First time visiting West Valley Medical Center and I thought it was great. Nice and quiet, friendly staff and no waiting.
A big “thank you” to the staff that was part of my surgery staff. Sue, Bre, Gary, and Scott. They were professional with a great sense of humor! Made my surgery less stressful.
Hard to not give a 5 stars when the check in desk, nurse, anesthesiologist, doctor and any helper where all kind, positive, professional, made me laugh and on time. Great experience when all departments have it together. Thank you.
Very professional and I was very comfortable getting my mammogram.
I went to my Primary Health place. They said I needed to go to the ER. They called ahead. I ultimately had to stay in Cardiac ICU. The staff was AWESOME!! Everyone was very nice and very professional. I can’t tell you how nervous I was to …
Nothing makes you feel better than to come to the ER, spend 8 hours there and leave the way you came. So glad I got a second option. What a joke!
Everyone was very caring and helpful throughout my stay in the emergency department. The doctor was especially thorough in her explanation of my CT scan and that was greatly apprecated by myself.
Excellent!!! Really listened to my concerns and took care of the issues I was dealing with. Thank you all so much❤️
We were very impressed with the fine care we received at West Valley! We enjoyed the caring staff and their professionalism!
I was seen at the St Alphonsus Urgent Care and then at the West Valley Lab. At the urgent care I was seen within 15 minutes and Lyndsey the PA was very helpful and had a great ‘bedside’ manner. She made a plan for my health care problem and …
I am extremely impressed with the level of care my mom has been given. The doctors, nurses, and staff are kind, supportive, and empathetic. They truly have treated my mom as if she was their mom. The doctors and nurses are tenacious, …
I would 10/10 recommend west valley! They did such an amazing job, before and after surgery! They made sure I was comfortable at all times, helped me wake from my anesthesia, provided my husband with all the information he needed to know upon my release, and I just overall had the best experience!! 😊 …
Horrible uncaring evil traveling nurses took care of my 84 year old dad while he had covid they almost killed him. Took two days just to get the wound care team up there to bandage a gash all the way down to his tendons that the nurse gave …
I had an excellent experience at West Valley. I was always skeptical about West Valley for some reason but all my skepticism was in vain. I can’t express enough how friendly, professional and truly caring everyone was. My experience was above all expectations. I would highly recommend West Valley Medical Center
Pretty much the nicest, most efficient and staff I’ve seen. Everyone is so good and seem really happy to see you. A really great place.
I took my husband in after 5 days of vomiting. Not only did we spend less than 5 minutes in the waiting room but all the staff was extremely friendly and accommodating. While they took my husband to go get some testing done, I was offered …
I am in a constant awe of the staffing at West Valley Medical Center. I recently had my close up with the Covid-19 variants. The staff is relentless in making sure that you do not give into the effects. I have always had the fight to …
I was able to get an appointment right away and all my questions were answered. Great care Thanks 👍 p …
The visit was great. Shannon, Lisa, Mary Jo, Dr.Brown, Dr Kate Armstrong the entire staff I worked with was great. My only complaint is that I requested pictures be taken of the surgery so I can add it to my memory book but nobody took ANY …
Check in was simple and quick. Very friendly staff. Great experience with the nurses who prepared me for surgery. It’s been 1 week since the surgery and healing nicely. I would highly recommend West Valley Medical Center. Great job by all involved.
I went for an MRI and everything went smoothly. I was quickly checked in at the main entrance desk and had to wait maybe 3 minutes before I was walked to the MRI check-in area. I completed a form and had to wait maybe 3 more minutes and …
Starting from the receptionist who is very friendly, I was moved to the inside lobby which is lovely, then within 5 minutes I was taken in. The Tech was very nice and wanted to get the mammogram perfect. I appreciate that because if one has cancer, it is always good to catch it early.
the staff is friendly, their happy faces are very welcoming. In/out done.
The ER staff here at West Valley are absolutely amazing. Had to bring our 8 yr old son here for a broken forearm, the staff were so gentle, caring and did everything they could to make sure he was comfortable. They took the time to explain …
I was recently in the ICU unit and my nurses were incredible 💕 My Cardiologist Dr Undesser was excellent. Overall a great experience. …
I really like a few of the providers i have seen. Just a few. Other than that this place is a dump. Filled with their frivolous politics and excuses to decied who, when, and how to actually take care and socially interact with you. I get …
All the staff and medical team were great, it is obvious they are very caring, compassionate people. I live in Boise and was referred to WVM by a coworker. I am happy with the decision to go a little out of my way to receive such excellent service!
It’s been awhile since I’ve been to this hospital due to services I received in the past that weren’t that positive. I went in because I hurt my calf muscle, I could barely walk. 😞 I was treated with kindness and patience from ALL the …
The Day Surgery is the Best, Friendliest, Cleanest, Compassionate and most Professional staff-hospital visit ever! So impressed, I would highly recommend West Valley Medical Center! They gave my mom who was my driver for the day a free meal …
Very kind and helpful staff at every step of the way. Strongly encourage everyone to consider west valley!
Everything went very well and the staff is always very professional and welcoming, however, on this visit I waited in the waiting room for 45 minutes as well as a little old lady who was there before me also stated she had waited 45 minutes. That was my only complaint. Everything else is always professional.
My experience was wonderful. Gratefully I was only admitted for two and 1/2 days. Staff was obviously extremely capable and professional. I had Amanda as my night nurse two nights and Emily the third. they were kind and helpful. My …
Had to spend a night due to having a hysterectomy. The nurses in the second floor never left my side and did their best to control my pain. They always made sure I was comfortable and very attentive to me. Dr. Dado also made sure I was comfortable and explained to me the surgery step by step. Iam glad I had surgery at West Valley.
I had the best experience someone with kidney stones can have! The staff from the receptionist who checked me in, to the nursing team, doctors. Radiology, and recovery. They were kind, respectful, informative, and I really felt like they did their job well. Thank you so much for taking care of me.
The staff was great, I was well treated as a patient. As an RN myself I understand how difficult it is to be in the health care profession right now. I was seen in a timely manner and tests were preformed as requested. I was in and out …
Each person I interacted with was pleasant and efficient.
I’ve been with West Valley Medical for over four years. Use them for all my medical needs and never had a problem. Their staff is excellent.
The moment we walked into the hospital we were greeted and escorted to check in. The nurse assigned to me was fantastic. She took time to go over my procedure. The anesthesiologists was great. My nurse couldn’t find a good vein for the IV …
I have had a great experience with West Valley. I have had Dr. Moulton as my primary care doctor, and just recently had a baby at the hospital. The nursing staff is caring and compassionate and they do their job well. This is not an easy time to be in healthcare, I am very grateful for the care I have received at West Valley.
Was in with a fall-related checkup. The staff was outstanding and was very concerned for my needs. They were extremely respectful of my personal convictions and decisions. Will be my hospital/ER of choice going forward!
Normally have an okay time but took my fiance in and the doctor told him he’s a hard stick and didn’t want to put the nurses through that. I understand medical staff need to be taken care of but don’t treat your patients like they are a burden.
My husband was in the ER last night and we were so impressed with the kindness and efficiency of the staff. It was a very positive experience and we would highly recommend West Valley Medical Center in Caldwell.
WVMC is a completely different level of care than you will find at the two larger hospitals in the Treasure Valley. My husband came here for an elective procedure with several complicating comorbidities and wound up requiring an unexpected …
My care at West Valley Medical Center was exceptional. Thank you so much for taking such good care of me!
I just had back surgery two weeks ago and it went very well. The staff, nurses, PT, OT, CNA’s and even Housekeeping were wonderful. Everyone was professional, friendly and so caring. From before and after my surgery everyone who attended to …
I recently had to undergo outpatient orthopedic surgury after a break. The staff were excellent and kind and made the entire experience as easy as possible. Received a get well card a few days later from the surgury staff. Not my first experience here. Caldwell is blessed to have this facility.
Very pleasant staff and nurses. Efficient and kind in their care. System was efficient and well organized and tended to comfort and assurance. Dr. Stritzke, as always, is a urologists’ urologist and a consummate gentleman. The facility was sparkling clean and a pleasant environment. GOOD WORK!
The staff was very kind and caring during my procedure.
This truly is a hidden gem in Idaho. The surgical staff was extremely professional, efficient, and friendly. I requested to stay at the facility for 24hrs post-procedure and I am so glad I did. The nursing staff are top flight …
I have always received excellent service from any of the West Valley Medical Center offices in the past 30 yrs.
I had to go to the ER. I was taken to a room and looked immediately. The PA and nurse took care of me and sent me on my way. The treatment was quick, professional and personal. Would definitely go there again. but hope I don’t have to. I was in and out in less than an hour (I had to get stitches in my abdomen).
I’m so impressed by West Valley Medical Center! Everyone I came in contact with was so competent, comforting and professional. My room was easy to get around in and was comfortable. I know hospital food gets a bad reputation, but the meals …
The experience was very good. Friendly competent Doctors and staff. I would have given 5 stars if it weren’t for the STUPID and USELESS mask mandate. It is so uncomfortable having my breathing and vision impaired by the paper mask that …
Carrie was wonderful, she took great care of me with a positive attitude.
Went to the West Valley Lab today for lab work. Staff is very personable, and I didn’t feel a thing thanks to Michelle. It’s so nice to have this service in our community. Thank you!
My visit was fast.I waited only a rew menits before my appointment.They took me back did what they needed to do and I was done.Thank you West Valley.
I was in a hit and run accident on 3/12/22. I went to the emergency room to get checked out. I had and still do, have pain between my shoulder blades. They didn’t want to do anything. They were going to just send me home without making sure …
Excellent patient care as well as with family members. We didn’t have to wait hours to get taken care of. The staff was thorough with getting testing done asap so the wait time was cut drastically. The staff also shared our sense of humor …
Robert Thacker, certified Nurse Practitioner, is the best. I do not trust individuals every easily but Thacker make you feel like he truly cares about you and your concerns. During my troubles, Thacker and staff went the extra mile to help me.
Not a bad experience but the rule no visitors under 16 is terrible. Thank god my sons grandmother is going to be ok. But for a child not to be able to visit his grandmother is just a cruel practice
Karen Bean was great, she should of have been sent the updated medication list instead of a old one. I love I could get my blood test taken their.
I had arrived at the ER at about 6:15 p.m. After several test, all negative, I was moved to a room in the hospital for the night, with the plan to redo a CT of my head in the morning. I got upstairs at about 12:15 p.m. I had arrived at …
The staff here are phenomenal and really seem to care about their patients. I had an outpatient surgery on 8/23/2021 and from check-in all through the procedure and then checking out, my stay was easy and worry free. I thank everyone who helped me that day. 🙂
I was taken to the ER on Sunday, 12 Sept. with severe abdominal pain I thought might have been a case of food poisoning. My only complaint would be that I writhed in mind blowing pain for 2 1/2 hours with no pain meds probably because I …
Lisa from Cath lab checked me in for my procedure. She was very attentive to my needs and ensured I was comfortable. Service was quick and efficient. My ultrasound tech was wonderful. She addressed my needs and educated me through the process. I was in and out with a smile. I appreciate the service! Thank you!
I went into the er with breathing problems, tests determined the problem. The nurses and doctors were attentive and kind. It was determined that I needed ICU. As there were no beds available, er got me a more comfortable bed. The next …
I’ve had 19 surgeries before I had my latest at West Valley. I have never felt so welcomed and cared for than I did here. The staff immediately checked me in. The preop care was quick and easy. The surgery happened right at the time it was …
Had a full hysterectomy done on May 19 th and I couldn’t believe how amazing the team of nurses and doctors and the anesthesia doctors were and how well I was taken care of I want to thank you all for your great personalities and the many laugh’s before surgery and after surgery ❤️
My husband had back surgery at West Valley and we have never been treated so wonderfully by every staff member that we met, nurse, doctor, cleaning people, pt people. But for me, was when a sweet nurse came into the room where I was …
My mother wrote a review describing how I was THROWN IN JAIL. for seeking mental health in an involuntarily episode of paranoia!! They sent a letter to me explaining that I was “found to be medically stable,” yet in the same letter say I …
My first surgery experience and I was hesitant about everything, especially having it in a small hospital in Caldwell! From scheduling and pre-op to billing transparency and after care made a stressful and painful situation better than I …
Friendly, helpful people to help you find what you need. I was there getting X-rays and didn’t know where to go and the beautiful lady was willing to help me with the check in and said to have a great blessed day. I thought that was great.
From the moment my husband and I arrived the morning of my surgery until the moment we left, we were treated for with care and dignity. Special thank you to Jason (Day Surgery), Dr. Leavitt, Bryce (PA), Tiffany (RN), Kaelyn (CST), Tonya …
My check in girl was Stacy she was down to earth, positive, and just right amount of perky.. …
I felt like all the staff sincerely cared about how I was feeling & my comfort. I was especially impressed with my nurse Stacy. She went above & beyond to make sure I felt comfortable & all the testing that was necessary was on task. She was awesome. The Dr. & other staff were also very nice, caring, & very professional.
My visit was very good, day surgery, everyone who I crossed paths with was great!
Dr. Reno is a good doctor. Our concern with my husband’s chronic cough led to antibiotics once more. He is still coughing 8 days later. His exray taken looked clear, we were told. Hopeful this can be figured out. We’ve been to Middleton clinic at least 3 times for this same issue. Staff and doctor have always been kind.
Ohhh my gosh!!!! Where to begin? And who is West Valley Medical Center?!!! I honestly never heard of this lhosputal or this location. And being I am in serious dislike of any hospital I was a nervous wreck with my spine surgery which …
I have received the BEST medical treatment here then any hospital I have ever been a patient in my life! I love all the staff here. I applied for a housekeeping job here last week and I am very hopeful that I will be hired here. -Hannah Brooks 🤩 …
The ER Staff were very professional and helpful during a difficult time.
Hospital that provides better care than what they are made out to provide. Very happy with the quality of care they provided for my brother when he was not feeling well.
Amazing, professional and caring staff. I’ve never seen a hospital that took so much time to listen and understand their patients. The level of care provided is beyond 5 star. We are so thankful for our experience and to have this wonderful facility so close to home. Thanks to all on the 2nd floor and emergency care.
Kind and caring! The best experience I have ever had in a hospital. I felt blessed when I left
First I show up and not enough staff to check you in. Finally when checked in they don’t even direct you to where you are going. When arriving to imaging there in no one to be found. 20 mins after my schedule appointment I finally go to the …
fantastic experience!
Went in for reverse shoulder surgery. The other hospitals were shut down due to covid for “elective” surgeries. Staff were very professional. Kat, my nurse …
The ER Doctors do nothing, just tell you go to your primary care. Useless, sometimes people need help. We aren’t your means for a pay check. Useless ER Doctors,
The staff went above and beyond in making me feel comfortable. The staff was very nice and friendly. The facility was clean.
The stuff we’re amazing, each one individual that take care of me.
Thanks , for making my journey more pleasant.
I liked your one stop information session where you get all the lab work done at the same time – saves time having to make appointments with other labs. Care staff is great!!!! Only one issue – I get an email to register with a QR code but no link. It would be nice to include a link to click on.
If I could give 0 stars, I would. My family was in crisis with a loved in schizophrenic psychosis. She felt threatened and retaliated on an E.R. nurse. The E.R. nurse was tasked with helping to evaluate our loved one for behavioral …
Dr. Dado is the best. Am really going to miss Renee and Debbie at the front desk. They are wonderful!
Quick in and out for my ct scans.Called ahead to preregister. So day of it was sooo quick. Everyone was very nice.
the best nurses a person could ask for. being claustrophobic, I was having a very difficult time getting into the machine. I was even under light sedation. Sorry, I don’t remember the nurses name who, had the MOST patience with me. She took …
My visit was wonderful. The nurses an doctors were so amazing an took amazing care of me when I went for a very scary allergic reaction.
West Valley Medical Center exceeds expectations. Their staff makes the patient feel valued and appreciated. The facility is clean and comfortable. The staff works well with each other to ensure the well being of the patient. It is a great small hospital!
nurses and doctors super nice they treated my son so well.
Doctor was very lacks in my care. Very quickly put me on Prednisone without any testing for my ailment.
Absolutely awesome RN who worked with us on the delivery floor her name was Becky Jo she listened and really got a feel for what was going on with the baby and my wife we really appreciated her!!!!
My visit was a very good experience from the time I arrived, through the several different procedures in the cardio department, nuke xray until the time I left. Everyone was very professional wanting to make me at ease every step of the …
As always, top notch care and a nice clean facility.
Staff is very respectful and thorough.
PA’S really need to go back to school and get stripped of their title. My son was brought in, male PA listened to his lungs said they were clear, we were transfered to St Luke’s children’s hospital and said that his lungs are cloudy from an actual Dr, student and nurse
Everyone was friendly. I was in and out quickly. It was a good experience. The hospital was clean.
I got treated well..I just didn’t understand the words that was spoke to me..other than that the service and many test that was done to me was very good…thank you west valley.it was the best I have ever been treated so thanks
Hope the service is better than that given on the phone… called and asked the ED what the current wait time is and was told VERY rudely that they can’t give out that information as it’s an ED and it could change at any time. 1) Clearly …
I was treated right away and everyone was so professional and caring, I was tested and given the results right away. Thank you West Valley Emergency Room ❤️
The staff at WVMC was Friendly and very helpful during my day surgery. Thanks to all of you and Dr. Smith
I cannot say enough about the treatment I received at West Valley Med. Ctr. The doctors and nurses were a well-oiled machine. I cannot believe how fast everything was done. The reason for my visit was a possible stroke. Not one minute was wasted. Thank you for the wonderful care.
Have been client at West Valley Medical Center for years. Until recently I was satisfied with the service provided. Lately, however, they are difficult to get a hold of. Have called numerous times, not reaching a live person left messages …
Everyone was very helpful. Engaged with me a soon as hit the door, got me checked in, and through the procedure. Great experience.
The office personnel was quick and efficient. Got me registered and ready for the bone density test in no time at all. The person who did the bone density test was friendly, professional and efficient. My only concern was that there were a few staff people not wearing a masks while every client/patient was wearing a mask.
I have had four surgeries since the pandemic started. This one was was a gastric sleeve, preformed by Doctor Brown, at West Valley Medical Center. The whole experience there was amazing. I felt like they cared about me. My nurse would leave …
Dr. Box is an amazing surgeon. Every experience I have had with him is full of information and well just simple kindness. He speaks to my husband and I as if he has known us forever. Although my husband has had 6 procedures by him he still …
The Wilder Clinic staff are awesome! Everyone is very friendly and helpful, and they try to help each patient.
Everything went well and in the friendliest way. I could talk to the surgeon pre surgery too. Time flew by and all was done.
I’ve loved my visits at west valley obgyn. The staff are all so sweet and welcoming! Doctor Dado is always so good to ask me if I need anything or have questions, and is sincere. I definitely recommend this obgyn location!
I had abdominal surgery here yesterday, and I can’t say enough about how great my experience was. The hospital sparkles! You can see yourself in the shiny floors. The woman who checked me in at o-dark-hundred was warm, welcoming and …
Everyone was nice, professional, understating.. and then I had to call tech support about my portal and they too were awesome!
I was aprehensive about going to the Emergency Department at WVMC thinking I would be having a long wait to be seen, but was seen very quickly and the staff was very efficient. The tag team between nursing staff, physician assistant and …
Great staff and nursing professionals. From check in to check out, everyone was kind and took great care of me.
My visit to the West Valley Medical Center Emergency Room was GREAT! The team was very professional and all interactions were empathetical, compassionate, and touched with humor when appropriate. I wish they could be my primary care providers!
Could not have asked for a better experience. I wish I could remember all of their names. Every single one of them were kind and professional with a great sense of humor. Thank you all
This was my first time at West Valley Medical Center. Had a day surgery, and the staff was very friendly and accommodating durning my procedure!
The doctor that saw me acted like I was faking my pain right up until he got my imaging back. They don’t want to listen to what you have to say and 90 percent of the times I have been here they say I don’t know and they send you away with a huge bill
I was treated well and professionally during my exam. I would recommend the Women’s Imaging Center to anyone.
It was a great experience. Everyone was friendly and courteous. Thank you for you help during my surgery.
Very good quality of care. Staff is very friendly and know what they are doing. I have always had a great experience with them
The staff was all super nice for my weight loss surgery. Nurses listened to my concerns and answers all my random medical questions.
Honestly. I told my husband. Best ER service I’ve ever had. Saw the doc so quickly. Treated so quickly.
It was very good except I’m 82 and a little help up off gerney bed in emergency room and up off chairs and as you leave. We old people get turned around and need a little help when leaving to the direction of leaving the er. Looks like …
My appt. went well but NO follow up I called talk to person who answered the phone she did what she could for me ask if some could talk to me about my test results told me the doctors nurse would call me DID NOT HAPPEN the doctor was to call in a new drug for me DID NOT HAPPEN
I was extremely sick, vomiting and unbalanced! They put an IV in and did blood work. Basically sent me on my way! 2 days later I go to ST Al’s and was diagnosed with vertigo!
Way to go WVM (sarcasm)
I was very happy with the care and concern for me-for I was very apprehensive.from the doctor to the nurse to everyone I came in contact with-very professional and put me at ease.very happy with my results and my time at west valley.
People were very nice, but I had no idea which building I was supposed to be in. Told to go to Imaging, but needed a catscan that was in the main building. …
Very friendly, efficient and kind assistance from the two staff members I encountered when going in for imaging!
FIVE more ⭐⭐⭐⭐⭐
Chronic pain sufferer here. 1 “failed” lumbar spinal fusion surgery. (Back surgery was not done by anyone associated with WVMC). Bone on bone arthritis in both …
Everyone was so nice, the receptionist, the techs and the doctor. They also got me back quickly. They were running behind but they came and checked on me and apologized every time. Thank you for all you do!!
Staff was amazing. They made me feel comfortable and were attentive. I will use West Valley for all my future medical care should the need arise.
The people who did the tests were all very polite, efficient and kind. However, due to miscommunication between them and the schedulers, my one visit turned into two. My daughter who brought me was forced to skip another half day of work to bring me in the next day. And I live in Emmett. So the long drive over there was done twice.
Having Surgery at WVMC Was Great. Surgery Stay Was Great. Staff Was Amazing and Made Sure Everything Was Going Good Before I Left. Even Followed up After I Went Home. Thank You Provider’s, and Staff for Everything You Do for Your Patients.
After my Ortho surgery I recovered on the OB floor. I felt like I was in Heaven. The staff were angels. Also, Tommy came up to sing to me. He was amazing. I felt like I was with my family the entire stay. Such a comfort as I recently lost my husband to cancer. Thank you for everything. Kathy
I was very put off as I signed in at the front desk. I was told I had to wear a facemask. When I asked why, I was told because they had been told to do it. Kind of like at the Nuremberg trial. Despite the FACT that masks do absolutely …
West Valley Medical Center is truly Team oriented. We were treated with attentiveness, information, and timeliness. Everyone worked together doing their pieces. Andriana shout out!
I must share that I had an amazing experience at West Valley Medical Center in Caldwell. The staff was knowledgeable,understanding and compassionate. They didn’t try to hide things from me. They did absolutely everything possible to …
All the staff I interacted with went above and beyond to help me and make sure I was as comfortable as I could be and that my needs were met.
I want to personally thank the staff here. My Dad had to spend his Birthday in the ICU here. I have never been around more kind and caring medical staff in one place. This team is the best of the best in quality of care and genuine …
I just had my son a week ago and the c section went smooth fast and without issues! The staff did everything they could to make it as smooth as possible,they were very helpful, answered any questions we had, were considerate! Grace and Kathy were wonderful☺
The ER night staff was great with my mother. Patient, kind, and made her feel less afraid. They took care of all of us while we waited to know what was happening.
I had surgery at West Valley Hospital last week. Staff was amazing from the time I checked in to the moment I left. Every one treated me with respect. Staff seemed very knowledgeable and well prepared. They worked with a team effort with …
Always go with my husband to his Dr’s appointment with Dr Koga.
We both we really like him. We never wait more then a few minutes to see him. He is always on time. He is professional, kind, and caring. Always making sure he …
Just Had another surgery done last Thursday, the staff here are so comforting and great, they made me feel so comfortable and relaxed and right at home, I highly recommend this hospital over any other facility. Dr. Stinger is great! Thank …
I had surgery at West Valley Hospital last week. I had amazing care from the time I checked in to the time I left. Everyone treated me with respect and compassion. Everything was clean and well planned for my procedure. The team and staff …
The most amazing experience the tech that did my MRI was amazing and great at what she does in making me feel most comfortable
Always quick to see you and they are very professional and compassionate of your health. Really enjoy Dr. Daines what a great guy!
My father had bladder surgery last week at West Valley at 87 and compared to all his previous surgeries, it was a smooth positive experience from beginning to end. My sister and I were allowed to accompany him part of the way. The procedure …
Tried to off myself great staff and good service food wasn’t half bad juice was a 10/10 blanket better then a hotel and the bed reclines tv had a good selection and they where genuinely concerned xoxo your frequent flyer icr chips 10/10. joshua,roby, anthony, rosa did amazing
Appt. Canceled. The schedulers failed to tell me that they needed 95 minutes and that only two people do the MRIs and read them so they rescheduled it twice but never told me that I had to be in and out by 2:00 p.m.
Staff was very friendly. I arrived early to my appointment and they were able to get the paperwork done efficiently and see me right away.
Excellent care. Dr. Marc in the ER was very thorough and explained everything so that I could easily understand. Even though the ER was very busy, all the staff were efficient and calm. Thank you ER staff.
I enjoyed the staff. Everyone was kind some even funny. Trying to keep a smile on my face worked .. Nurses and Doctors keep up the good work …
Loved the hospital! Nurses and Doctors are very helpful!
Dr Shane Leavitt is a wonderful Surgeon.
Thank you for the excellent care everyone.
The procedure my husband had went very well. Typically he hates going to the hospital but he said his experience there was the best one he has ever had. Friendly & competent staff
Nurses and staff, we’re all amazing. Got 5 star treatment and care. Would recommend West Valley to family & friends.
Excellent people but the lady that gave me an IV , she put solution in too fast and I told her it hurt but didn’t say sorry or anything, put the other two in the same way . And YES it hurt
Other than that, everything was good!
WVMC had come highly recommended to me when I moved to Caldwell. My experience was simply exceptional. Every member of my care team was personable, engaging & professional.
The doctors and nurses were great. Unfortunately the chair I had to sit in for hours while I was extremely sick, throwing up and being given fluids, was so UNCOMFORTABLE! They need beds for ER patient’s. Those chair things are horrible!
I was scared because of the reputation the hospital had before but the staff and Doctors and Nurses put all those rumors to rest. They where so calming and caring. I would recommend West Valley to anyone.
I have needed to visit this hospital a couple times. I had surgery here in 2018. They were excellent. I broke my toe this winter, and again this summer. Both times, great ER staff. My most recent experience was just last week. I ended up in …
This place is so awesome! Nicest doctors and staff ever! Very caring! Very thorough! And it’s great that I live close! They helped save my life!
I am always apprehensive when surgery is needed. (Apologies to all those surgeons out there; but being knocked out is a scary thing for me.) Kudos to West Valley surgical staff! They were excellent at putting my concerns to rest: Very …
Had to have a plate and screws in my left ankle. I was called to day before surgery and asked to come in 30 minutes earlier for the procedure. I was there on time and prepped and ready. 20 minutes after start time, I was told it would be 30 …
When you hear the diagnosis of cancer given to your wife and best friend of 36+ years it is unimaginably scary. That said the West Valley Medical Center staff was also unimaginably professional and caring. If you believe in quantity go …
I’ve had several major surgeries at other hospitals and in different states. The staff at West Valley was superior in every way. Patient care was at the top of the list👍🏻👍🏻 …
Every one from the time I was checked in until I left were wonderful. West Valley Medical can take care of me anytime. It was clean, professional and really put me first. I would highly recommend to anyone.
I had a total hip done at West valley. I was very pleased with the pre-op staff. They made me feel comfortable and explained the procedures to me. My surgery went well. And so far my recovery is going well.
My mom was there for a week.. We had 1good nurse the rest were horrible un findable I cared for her the whole time I’d leave to rest and be called back within a hour! I will never EVER go to west valley hospital again no matter what! The doctors and social worker was absolutely wonderful!
To enter West Valley is to enter an atmosphere of grace. I started at the ER where I had a great experience. The ER staff kept me updated re the wait for a room. When a housekeeping gal entered my bay, we chatted and I felt comforted. A …
I give it a 4 because of RN Abigail, she changed my mind how I feel about west valley. Back in 2014 year or so had bad experience with my brother while he can going throw cancer, I didn’t want to come back but had No choice , my son was …
The staff at West Valley truly are the best! I was overwhelmed by how kind everyone was during my most recent procedure. As I was waking up the Dr. walked by and gave me a thumbs up. Made me smile!
I previously had wonderful experiences with West Valley Medical. Since my doctor left the Middleton clinic, I have been looking for a new GP within the West Valley Medical Center. I was told that all doctors are booked out until Spring …
Let’s start with Dr. Epperson who was patronizing. He asked me if I thought it was gas. I didn’t feel believed. The doctor actually shook my bed (without warning) and asked if that hurt. The nurses were joking back and forth who should …
For the most part, the nurses and doctors that cared for my wife were friendly and caring. However, the hospital’s visitation policy is the most ridiculous I’ve ever seen and, despite what I’m sure your sycophantic administrative staff will …
Professionalism at its best. From the moment I slowly ambolded in under server mid-back pain. They showed compassion, concern, listened to my chief complaint and we came up with a treatment plan. …
Everyone that I interacted with from check in, to the surgery department, to the recovery room, to in room care were all amazing! Everyone that I made contact with were happy, kind and always had a smile on their face. That’s telling me …
My nurses -Shauna, Hannah, and Brooke were amazing. It was busy but they were all so attentive and caring. Best hospital experience I’ve ever had.
Thank you, for all that you do and the ways that you care to help people get healthy.
I didn’t want to go to the ER because a specialist had dismissed my pain. I was lucky to get Brett R Bemis, PA when my pain got so bad I had no other choice but to go in! Brett was super kind and great at listening. Even when I was …
During my procedure last Tuesday everything ran perfectly on schedual. I was treated with the utmost respect, kindness and comfort through out the morning. These procedures normally are not pleasant but the staff at West Valley certainly did all they could to make it more so. Thank you to them and Dr.Hardy.
My wife was advised by the nurse consultant to be seen for Covid because of several risks. We got to West Valley ER and were greeted at the desk and almost immediately taken to a room. The staff was kind and caring, and my wife was sent …
Id was scheduled for a 7 a.m. procedure and the staff was very pleasant to work with. The Pre-Op nurse, Amy was great. She explained everything that would be going on and also just chatted with me to help me relax but was still professional …
I’ve had 13 surgeries since my industrial accident in 1997. This was the best experience I’ve had. Not in a rush. Excellent communication with me and my family waiting for me. No surprises. Everything went as planned. Best new technologies and procedures used. Hand down the best surgery experience I’ve had
Husband had his appendix removed. He was treated with a very high level of care. Super friendly helpful staff, cleaning staff very energetic and very nice as well. All and all, I appreciated the care they gave my husband. Called me and said I was welcome to wait in his room for him. Happy wife and an all better husband.
I had the best treatment at 6:00 am this morning. The nurses were great and very friendly. I am traveling so didn’t know what to expect. I have loved being in Idaho the last few weeks and this puts it at the top of the last 10 states I have traveled through. Thanks so much!
From intake (beginning) to discharge after surgery, my experience could not have been better. All staff were proficient & pleasant and Nurse Kelly, who cared for me the longest, after this surgery, was a consumnate professional, her warmth …
I had major back surgery. Although I was treated with the utmost respect by all staff, there was one person that was rude and disrespectful to me, as he was returning me to my room, right after recovery. My daughter was there, and saw him …
I had a lumbar back fusion surgery on 11/8 by Dr. Thomas Manning.
From the time I arrived to the time I left the staff was exceptional in their attention to my needs as well as being VERY BUSY with other patients. It felt as …
I went here based on Google reviews and Facebook friends recommendations. I was super nervous! …
I had an amazing experience with labor and delivery. They were very nice people. I would definitely recommend and would definitely go back if I were to get pregnant again. The stay in the hospital was great too. Amazing food and care. Great …
Mark did an amazing job. He deserves 5+ Stars. He was attentive, friendly and understanding. He did everything to make sure I was comfortable. I appreciate the fact that he made me feel like he actually cared. He also did a great job on …