While asking questions i was very rudly treated and then hung up on the lady was not at all understanding and spoke extremely broken english not at all clear vocally
Still waiting on my taxes…. They told me mine would be released in a minth. It’s been 16 weeks. They said they update the website daily yeah right. Mines said the same thing for 4 months.
ASK for LORRIANE!!! May 25th visited the tax department due to a letter that stated Taxable income had changed for 2017 therefore I owed $136.16 more in taxes. Lorriane looked at my file and fixed the West Virginia tax error. When …
Called with a question regarding my business and the gentleman I spoke with was very friendly, professional, and helpful. He answered my questions and explained everything so that I understood the next steps I need to take now that we’ve closed our business.
Taxation is theft. The process we go through with government agencies is one of very many reasons I’m a libertarian. If we abolished or shrank government tomorrow, we would all be more wealthy, free and generally better off. Look up the meaning of ‘libertarian’. You very well may be one.
What a joke. Dont expect a direct answer trust me. Just dont even call. Dont go in. They wont help you. Their job is to dance around your questions and tell you they cant help. Theyll just upset you further. Never has there been a bigger …
Horrible phone call with SUPER LONG wait time. Then, after I asked a few questions and the lady wasn’t really making sense the phone mysteriously cut off – how convenient. No accountability or consequences for this on their part. I’d like to know how to report this experience.
Talked with Vicky. Extremely helpful and very nice. The call prior was quite a bit different because the ethnic person hung up on me. How rude. If she doesn’t want to work, don’t apply. I hope her Supervisor has a nice long long……talk with her. But Thank you Vicky for your help. Rhonda
The lady I talked to literally could not have been more condescending or more rude. I have a very complicated tax issue right now and, as taxes can get really confusing, I needed help figuring out what I needed to do to fix it. She huffed …
First off…. the wait time was extremely too long for the bad attitude and apparent disregard of me trying to get information on my state refund that has been processing since March. It is now August and all she said was ” its processing” …
I sent in my taxes by computer with direct sup deposit deposit. That was April 4th. I still haven’t re haven’tceived my refund. They just keep telling me it is being processed. I ask what that consist of and all they can say is it’s being …
I received a letter that showed an adjustment. Saying that I owe a considerable amount of money. I called to find out how they came up with rhe adjustment. I have been on hold for over 4 1/2 hours and still no answer. . Not a happy camper.
so ineffective, run by annoying old people.
They will not help you. Do not call. They’re so rude and impatient.
Taxation is theft
Absolutely terrible Management.
Call all you want, you’ll be on hold for 4 plus hours
Horrible wait time for phone calls and horrible wait time to get YOUR” money back.
I wish I could give them a zero. Many staff members in Charleston are corrupt and inept from the top down.
Looks like I will not see my 2020 Taxes until 2022. WV State Tax Dept so slow and so rude.
While asking questions i was very rudly treated and then hung up on the lady was not at all understanding and spoke extremely broken english not at all clear vocally
Still waiting on my taxes…. They told me mine would be released in a minth. It’s been 16 weeks. They said they update the website daily yeah right. Mines said the same thing for 4 months.
Been on the phone for over an hour and still holding, looks like the state doesn’t want their money that bad.
Unhelpful and rude. Can’t answer simple questions, clearly. On the phone the man seemed to be bothered to do his job.
ASK for LORRIANE!!! May 25th visited the tax department due to a letter that stated Taxable income had changed for 2017 therefore I owed $136.16 more in taxes. Lorriane looked at my file and fixed the West Virginia tax error. When …
Called with a question regarding my business and the gentleman I spoke with was very friendly, professional, and helpful. He answered my questions and explained everything so that I understood the next steps I need to take now that we’ve closed our business.
Taxation is theft. The process we go through with government agencies is one of very many reasons I’m a libertarian. If we abolished or shrank government tomorrow, we would all be more wealthy, free and generally better off. Look up the meaning of ‘libertarian’. You very well may be one.
What a joke. Dont expect a direct answer trust me. Just dont even call. Dont go in. They wont help you. Their job is to dance around your questions and tell you they cant help. Theyll just upset you further. Never has there been a bigger …
*Insert generic observation about the laughable level of care given to the taxpayer in the state of WV* …
Horrible phone call with SUPER LONG wait time. Then, after I asked a few questions and the lady wasn’t really making sense the phone mysteriously cut off – how convenient. No accountability or consequences for this on their part. I’d like to know how to report this experience.
Talked with Vicky. Extremely helpful and very nice. The call prior was quite a bit different because the ethnic person hung up on me. How rude. If she doesn’t want to work, don’t apply. I hope her Supervisor has a nice long long……talk with her. But Thank you Vicky for your help. Rhonda
Over 12 weeks to get money owed me in the form of a refund.
The lady I talked to literally could not have been more condescending or more rude. I have a very complicated tax issue right now and, as taxes can get really confusing, I needed help figuring out what I needed to do to fix it. She huffed …
First off…. the wait time was extremely too long for the bad attitude and apparent disregard of me trying to get information on my state refund that has been processing since March. It is now August and all she said was ” its processing” …
I sent in my taxes by computer with direct sup deposit deposit. That was April 4th. I still haven’t re haven’tceived my refund. They just keep telling me it is being processed. I ask what that consist of and all they can say is it’s being …
I received a letter that showed an adjustment. Saying that I owe a considerable amount of money. I called to find out how they came up with rhe adjustment. I have been on hold for over 4 1/2 hours and still no answer. . Not a happy camper.