West Wichita Family Physicians consists of more than 20 family practice physicians and provides a range of services, including acute and extended care, cardiac rehabilitation, home and occupational…
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
8200 W Central Ave Ste 1, Wichita, KS 67212
Highly recommend
Very disappointed with my last two visits at this practice. The wait times were reasonable and the nursing/lab staff were all very nice, however my doctor was very dismissive and made no attempt to listen to me or make helpful suggestions. …
Oh my goodness-I’ve been a patient there since they opened (my whole life). Our family doctor retired and we received the run around as we attempted to find a new doctor. The receptionists are always rude at wwfp, (kind of just assumed that …
Great Drs.
There always friendly
Great care
Not taking sunflower health plan patients.
Very helpful every time we come in.
the care has deteriorated over the years
Dr. May and his nurses are lovely!
Dr. May is great and all the staff are nice.
they dont answer the phone
Went in for a check up and everything was done right there. Very convenient.
Comfortable, clean, professional
DR YANG IS ABSOLUTELY THE BEST DOCTOR I HAVE EVER BEEN TO.
Excellent doctors, nurses, and staff!
Dr Hilger is the best Doctor in Wichita! He actually listens to you!! My baby absolutely loves him too!
I have my own Dr, my husband sees his own Dr and my 2 boys see their own Dr. Nothing but the best care!!!!!👍 …
Love the way I’m treated here. Someone who cares and listens to me. Dr. Yang is Caring, funny, respectful and super cool.
I been a patient of Dr Goodnights for a long time. She is great. My whole family uses her…
There call centers are horrible. Getting an appointment to see your doctor is almost impossible here
How can you people get a $1200 other off of grubhub and not leave a tip at all for the delivery driver? You should check the moral compass of all people that work there because people in your profession are supposed to be utmost moral …
Thank you Dr. Robert Ullom your service is awesome!!
Warm, friendly people. Dr. Friesen is great and so is his nurse, Darla. I highly recommend!
I just love my doctor!!! Very compassionate about my health and care. Dr. Lauer is my favorite Dr.!!!
I’m pretty new to this office, but everyone has been really nice and efficient!
can never get an appt booked when you need and most the Dr’s have the personality of a rock. not a friendly place to go when you are not feeling good
Do not see Dr. Lauer. I had to see him because my regular doctor was unavailable and he basically just asked me to self-diagnos myself. Not thorough and no bedside manner. Awful doctor!!!
Love WWFP! If your Dr. is unavailable they get you into another Dr.!! Dr. Jeff Reiswig has been my family Dr. for 20 + years. I love WWFP!!
The receptionists are fast and friendly and the place is very clean. Dr. Smith is an amazing physician, friendly, attentive, and actually cares about you.
The doctors apparently retaliate against customers if they speak to the business office about how they are not doing their job. You are not so entitled you can kick someone out of the whole doctors office for filing a complaint. If I worked …
I have been a patient here for years and have seen most of the Doctors at one time or other, received great care except for one time, do not see David Lauer, this person is not a Doctor, not sure what he is, if you need more information, email me.
Worked there 3 weeks. Worked my tail off, learned a lot and tried my best. One doctor didn’t like me, and bam, I got fired. The doctors I worked for the entire time liked me and appreciated me…but I got moved to another area to cover …
The lady that answered the phone (sandy) was soooooo extremely rude to me! She acted like I was an inconvenience to her! The nurse by the way was an amazing lady she was helpful but I will never recommend this place to anyone again! Horrible experience!
This review is for the stellar front line ladies answering the phones – FIVE STARS!!! …
What a terrible practice. Doctors rush you in and out, won’t even do something as simple as refilling a script over the phone, always want you to come in to get that copay $$. They push *hard* to stay within their clinic for everything, I …
Got checked in and didn’t have too much of a wait the wait time but it also depends on the doctor too
Enjoy my doctor. Friendly staff. Open and transparent. Helped tremendously during 3 instances of needing immediate care.
Doctors and nurses are kind and great! Receptionist and people who schedule appointments are pretty rude. Don’t treat you like a patient they treat you as an inconvinience.
I went in because I may have been exposed to bad/black mold at work. My room had been condemned & told Not to go in there. The air vents at black. I am allergic to All molds per my allergy testing . I was experiencing symptoms for a month. …
Was seeing my doctor for months about issues sleeping, exhaustion, and falling asleep throughout the day. Only after I reported having symptoms of SEVERE sleep apnea did he refer me to a sleep doctor. By the time I got properly diagnosed …
This place is horrible, my advice to you if you re a new patient is to stay away or believe me you ll endure horrible things. If you re an old patient leave while its time. Staff is rude, nosy , incompetent. From the time you enter till …
We have been receiving care from our Doctor for over 20 years. Dr. Scott as everyone calls him is a wonderful physician. I could not ask for a better doctor.
Have to wait on hold for a minimum 30 minutes each time you want to schedule an appointment. Lab results have taken up to 2 months before. I can’t ever contact my doctor or if I call it’s usually a week or two before the nurse calls. Pretty frustrating.
Not happy with the business staff. Tried to call to set up appointment and did not have the time off work to give them my medical history over the phone. I was told to call Saturday, which i did. Staffer on phone said they couldn’t do …
I ve been thinking about reviewing WWFP for quite sometime now. Doctor is OK and most of staff is professional and kind. There are a few nurses though who are difficult to deal with and one in particular who shouldn t be a nurse in my …
I went to see Dr. Friesen for the first time today and I had a wonderful experience. Both him and the nurses were very kind and approachable. They were patient and answered every single question I had. I believe I found myself a long term doctor. 😊 …
Can’t seem to get an appointment booked for the right day. Scheduled a same day appointment for flu like symptoms and when I show up they tell me the appointment is not for 5 days down the line. Billing is always messed up. I have duel …
My wife actually had to change primary physicians and she just happened to work with the lady that goes to that clinic and she got real lucky because they weren’t taking new patients and the doctor he was excellent he listened to everything he asked questions and he he was a good guy I highly recommended them
Nothing better than waiting an hour every time you come to the office, just because your physician is “going slow today”. Whether it’s for a physical or your ill, my experience is that you will be sitting in the waiting room for a while as …
Don’t like the way they rush you in and out doesn’t feel like they care to much about there patients… looking for a new doctor again ugh.
I am a new patient of Dr. Huser’s. I’d been dissatisfied with my previous doctor(s) and chose WWFP because it seems they’ve got just about every diagnostic tool on site and I didn’t want the delay of waiting and then going somewhere else …
Though Dr. Reichenberger is by far my favorite Dr. And also my primary physician, but I really have to say it’s been insanely impressive that when he isn’t in the office or in on the weekend, other nurses and Dr’s are considerate and …
The care is really great here. Very kind, compassionate staff and doctors. They can run a big variety of tests/technology that rival a major hospital. What a great system, they have an easy to use online portal and have always responded in a timely manner. Very grateful for the service provided.
I will never go back to this place… Sure everyone is friendly, but it is a complete joke when it comes to you getting taken care of. My husband came here complaining of an ear ache, Dr. looked at him literally for 45 seconds and told us …
Facility and Doctors are good however there automated phone line and Que is ridiculous. Not an exaggeration every time I call I am on hold for 1.5 hours.
WOW. I called here today trying to make a new patient appointment and the woman who answered the phone told me that the doctor I requested “doesn’t have any openings this week!” She said it as if I should have known that BEFORE I called. …
Took my daughter into the minor care clinic Monday night and the physician who saw her was Dr. Friesen. She has rash, headache, stomach pain, fever, red throat and rash. All symptoms of strep. I asked him to test for flu and strep but he …
The awesome Dr. Yang has taken care of my husband and I for 15 years. He is the real deal. Genuine in every way. We have been blessed to have the best care available. Thank you Dr. Yang! …
My husband and I both see Dr. Dirk Smith and have been very satisfied for several years now. I have been treated through minor care and the doctors are very attentive and caring. Dr. Froese especially has a wonderful bedside manner. I would highly recommend both of these doctors, as well as, Dr. Kardatzke and Dr. Friesen.
Dr. Sheryl Hemmen, who has been my PCP since 2009, is by far the best family doctor I’ve ever encountered. She is a well balanced doctor with an objective medical focus. When you have an appt with her, she will look you in the eye, talk to …
Rude and incompetent staff. This place is a nightmare, if you are feeling ill I highly suggest looking elsewhere for care. More time than not I’ve had to wait weeks to even get a prescription sent to the right pharmacy. Nevermind the fact …
We arrived at 9:20am for a 9:30 appointment. My husband was not called back by a nurse until 10:13. This is unacceptable to me. They won’t wait 45 minutes for you if you’re running late. I asked the receptionist why the delay and she …
I went to Dr. Callison (yes I know we have the same name) she didn’t want to listen to anything I had to say. I have been to a neurologist and was diagnosed with chronic migraines 16 years ago (that was in Texas). I moved here and found …
WWFP is a joke. They are simply too big for their own good. Trying to see your doctor the same day is impossible unless you call right when they open for one of your doctor’s few and highly coveted same-day appointments. Usually I was …
Dr. Gerlach and her staff were extremely rude to my mother. I would never recommend her to any patient.
I have spinal stenosis and a lot of nerve damage to my lower back. Dr Frozie has me referred to Dr Witiker for possible surgery. Never had any problems with staff at all. And Dr Josh Frozie is a VERY good Dr and very attentive to the needs of his patients… Well he is to me. I highly recommend the WWFP for GREAT health care.
I see Dr. Dirk Smith and am highly impressed with practice overall. Dr. Smith is thorough and professional. He makes sure that I receive the best care possible and if he cannot meet my patient needs he makes sure that he refers me to a …
The care at this place is amazing. If I can’t get an appointment with my doctor they are always able to find another doctor on the site. I love how they have additional services and are able to investigate issues. The doctors are amazing …
Dr. Smith is literally like a doctor out of the movies. He builds relationships and genuinely cares about his patients. And the ladies in the front, they made our experience more than memorable when they researched the pronunciation of our …
I cannot speak highly enough about Dr. Dirk Smith. He is one of the most highly attentive medical doctors that I have ever been to. I was thoroughly surprised when he took 20 minutes of his time to discuss different birth control options …
I was told I had to get a covid swab before I could make an appointment and would get a call back with the results. No one called me back. I called and asked why no one called me and they hung up on me. This place is completely unprofessional. I will gladly be switching doctors
Would not accept me as a new patient because of a bill that was not paid back when I was a minor 11 years ago. Horrible customer service in billing department.
Doctors here are great. No complaints. However the billing office is absurd. My mom’s account got sent to collections therefore dismissing her…and somehow me from the clinic despite the fact that I was under 10 years old and had no …
Had a fever, sore throat and cough. Waited over 2 hours, only to be told that it could be a virus and to wait 3-5 days then come back. My co pay was $50 cause they considered their office “urgent care” although it’s a minor care clinic. If …
In my experience everyone that I’ve dealt with from the front desk to the nurses station has been friendly and very helpful. My physician Dr. Robert Gonzalez is amazing. Very caring and intelligent. Wouldn’t go anywhere else.
The doctor didn’t listen (ever)and was disrespectful. Would never recommend her.
I have been seeing Dr Tobi Morrow for over 10 yrs, probably closer to 15 yrs. She is amazing! She really listens and takes my concerns seriously. I couldn’t ask for better care. Her nurse Monette is amazing as well. She treats me with …
We love our doctor and his nursing staff but administration could be improved. It’s basically impossible to make an appointment by phone. I know it’s an automated system and no real person is responsible but the system hangs up on you most of the time and that’s very annoying.
Dr. Smith is the best Dr I’ve ever had. Would recommend him to anyone.
When I told friends I needed recommendations for a new primary doctor, WWFP was the top place people said over and over. Two friends told me to specifically avoid Dr. Huser. They said he was impersonal and rude. When I called to make an …
My Doctor is great, his nurses are great. The staff in the lab is great. The issue is getting an appointment. I have waited on hold for an hour only to be hung up on. This has happened several times. I have also left messages asking to be called back to make an appointment and no one calls back. Very frustrating.
Dr. Kenneth was the worst. She treated me like just another paycheck. Didn’t give me eye contact, and acted like all my concerns were stupid. She didn’t treat me like a human being. AVOID HER AT ALL COSTS!!!!!!
Have been with our provider for over 45 years. As the practice has evolved, so has the exemplary services. Unless a specific specialty is required, most procedures can be performed at one place.
Don’t expect to get your meds refilled before your out & go a few days without them, if you go here. New nurse for my doctor is having a power trip taking my life in her hands. Claiming it law when I have looked up the law and know she is wrong.
Paid my bill online…. It charged me twice… called and was told they would refund me the second charge… looked on my banking app again… and now I’m charged again… I was charged two extra times for one bill. This is ridiculous. I’m going to …
I’ve had Dr. David Lauer for about 7 years. Obviously I highly recommend him if I’ve had him 7 years. He is very smart and quick with referrals. I can get an appt pretty quickly whether it be for my knee incident or after my car accident or …
I just wanted to say how much I enjoy seeing Dr Scott Kardatzke and his staff. I hate going to the Doctor but they do such wonderful work day in and day out. Honest, personable, friendly and hard working. Love the great attitudes and smiles. I would recommend Dr Kardatzke and his team to anyone! Thank you so much for all you do!
My family and I have been a patient of Dr. Bliss and when he left we transferred over to Dr. Morrow. I genuinely like both physicians. My problem is with the office setting. Having to call and wait on the phone for 30 mins to an hour is …
Negative stars if I could. My doc was great, but every single referral was a failure, need to see a neurosurgeon, didn’t even tell me about the first one, so I missed it. Got the second one but appointment was denied cause I missed the …
I just called to changed doctors and they lady in the business office was so kind to me and extremely helpful. But when I was transferred over to make an appointment the lady over the phone talked down to me, was extremely aggressive, and …