Providing reliable drinking water to our customers on a daily basis is fundamental to what we do. Western works to secure your water supply for the … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
14205 Meridian Pkwy, Riverside, CA 92518
I HATE THEM!
Horrible company.
Time for class action
There is no clear transparency with their billing.
The price hike is outrageous from one month to the next! What can be done about this?!?
3/4 of my bill is just fees charged to my account!!
Helped me reassess my water usage when I moved into my house…significantly lowering my water bill
Poor communication, would not recommend working with or for them.
Over charge me several hundred dollars to restore service we were never late n owe our property…SMH money money money is their concern…
Worst water company I’ve ever used. Wish riverside public utilities would take over. Crook company
a water company and they can’t even help you regulate your water to quit over pressuring your pipes and water hoses this is the worst water company that I have ever gone through
The water district has pumped my well dry I can no longer have a vegetable garden to feed myself and have been put on the back burner sad to see my dad battling this for years they already sucked one well dry and my second well for a backup your my property is pumping 5 gallons a min must be nice to be a public Mafia
They charge around $100 just for using the service, water fee is not included! This company is crazy!
I do not apréciate not I understand the intention of the price hiked of the water.
The department is not giving the public a clear and documented reason for the …
Horrible. They have a monthly service fee regardless of use. Mine was over $60. I literally have to pay to “maintain” service. What happened to just being a customer and pay for what you use? Guess not. Just a heads up, terrible service as well!
Their new digital water meter is a joke. It says I have leak. No.. it’s just my turn to pay for their mistake.
The meters do not read correctly.
My experience with the folks here is frustrating. Their arrogance and condescending attitude is only allowed because of the lack of competition or choice for home water service. It is a hostage situation and they take full advantage of your …
Worst water company I’ve ever had to deal with. they had all day to turn my water on by request (just moved in) but instead wait to turn it on after hours so they can charge you after hours water turn on. They take full advantage of the …
This place sucks!!!. Been trying for almost an hour to speak to a live customer rep. The only thing this outfit is interested in doing is getting your money. I must have heard several automated voices explaining to me how to pay my bill. I …
***JUNE 2021–2nd month in a row where I have NOT received my bill via email. No one seems to know why. I see it as a way for WMWD to charge MORE money in late fees. NEVER had issues before…now all of a sudden…no email notification. …
Why have an emergency number?? I had a mainline break and called on a Saturday- only an answering service available and no one called back. Called again Sunday still no Emergency response. Here I am Monday morning trying to reach them? …
My main switch in front of house was turned off by them bc neighbor reported leak. They refused to fix it said it’s not their problem. Said it’s part of my property. Then do they have the right to come & turn it off. That would be called trespassing. Shame of you wmwd
They over charge there rude and the don’t care if I could write my review without no stars at all disgusting company
They will overcharge you for your water service and since they are the only providers in the area they don’t care how much you pay. Disgusting company
This the worst water company in California. This company need to get a good lawsuit to learn how to deal with customers.
I call in and ask about refilling my pool after it had some issues and was fixed. They say call back with the days you filled and if it goes into Tier 3/4 we will credit it back. Credited me $23 for using more than one half my monthly water supply in a few days…. This place is a joke and people need to write a complaint to the BBB.
Don’t bother calling to report any sort of water leak or excess water usage during the insane drought we’re having. Their reception ladies couldn’t care less. Called in to report REPEAT EXCESSIVE water flow from a neighborhood yard. We’re …