Been with them for over 35 years going back to when they were Wytel, have had nothing but Wonderful experiences , worked with other banks around town and had problems. Highly recommend Western Vista.
The WORST customer service i have ever experienced. Almost every time i try to cash my checks they force me to wait for a week. For absolutely no reason. They are always very impolite, and i am put in a bad mood every time i go. Would not recommend this awful place.
My mom got her account hacked. They wouldn’t do anything about it claiming she was on a gambling website. Lost money in her account. Do not bank with them. Horrible customer service.
I have been a “member” since we moved to cheyenne over 15 yrs ago. They were great, easy to work with and had a very customer service minded staff. This is no longer the case. Driver thru is SO long, even if you have your deposit ready …
Wvista has made a complete 180 since a year ago. The customer service is great these days, and everything is far more convenient for members then before. In fact, if you were to run into any kind of problem, the CEO might just call you to …
Always prompt courteous service with friendly greetings in the lobby as well as drive through even over the phone. I have recommended to many people and everyone is pleased with their membership. …
I worked with Jeff Taylor in regards to a mortgage. I’m new to the mortgage process and while I know it can be challenging, he made it unbearably difficult. I could never get ahold of him via email and had to have my realtor tell him to get …
I have been with western vista for 30 years until now. My account was hacked on a weekend. I went into the bank and they told me that all I could do is call their fraud department I sat on hold fir over 45 minutes on their fraud line and …
Very helpful about raising my credit score and very friendly!
I’ve been with them for many many years have never had a problem with them, very friendly
Been with them for over 35 years going back to when they were Wytel, have had nothing but Wonderful experiences , worked with other banks around town and had problems. Highly recommend Western Vista.
The WORST customer service i have ever experienced. Almost every time i try to cash my checks they force me to wait for a week. For absolutely no reason. They are always very impolite, and i am put in a bad mood every time i go. Would not recommend this awful place.
My mom got her account hacked. They wouldn’t do anything about it claiming she was on a gambling website. Lost money in her account. Do not bank with them. Horrible customer service.
I have been a “member” since we moved to cheyenne over 15 yrs ago. They were great, easy to work with and had a very customer service minded staff. This is no longer the case. Driver thru is SO long, even if you have your deposit ready …
Wvista has made a complete 180 since a year ago. The customer service is great these days, and everything is far more convenient for members then before. In fact, if you were to run into any kind of problem, the CEO might just call you to …
Always prompt courteous service with friendly greetings in the lobby as well as drive through even over the phone. I have recommended to many people and everyone is pleased with their membership. …
I worked with Jeff Taylor in regards to a mortgage. I’m new to the mortgage process and while I know it can be challenging, he made it unbearably difficult. I could never get ahold of him via email and had to have my realtor tell him to get …
I have been with western vista for 30 years until now. My account was hacked on a weekend. I went into the bank and they told me that all I could do is call their fraud department I sat on hold fir over 45 minutes on their fraud line and …
Great credit union! I live in Colorado and this is the only bank I use!
Tanr and all at this branch are SPECTACULAR! He went above and beyond! Great place to join and do business with!! 5 STARS!!