Founded in 1936, Baldwin Area Medical Center is an acute care hospital that provides a variety of inpatient and outpatient health care services.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
1100 Bergslien St, Baldwin, WI 54002
Best of Care.
It sucks
I go here for all of my health needs
Eye doctor is not qualified waist of time
Fitness center and staff are amazing and very helpful.
Worst hospital ever avoid at all cost.
Sonja for massage was amazing!!! The room was very relaxing!!
The new facility is amazing! I recommend Western Wisconsin Health to everyone I know.
Horrible customer service even when I had a referral from a primary care physician.
Great facility, incompetent psychiatrist. I’ve never met a psychiatrist so unhelpful.
I am so sorry for anyone who calls to get information. I was transferred three times and every time I talked to some they were more and more rude. So upset!
Don’t go to this hospital they are dumb and do not give proper care.
Staff does not perform their jobs, they standby while a teenage child tries to do their job. I would not bring my dog to this place.
Almost every time we call for an appointment we end up getting transferred to voicemail because there is no one answering the phones. Its very frustrating.
The system is complicated and ridiculous! I don’t even get to speak to my Doctor or her nurse?! I get sent to a patient liaison? I will be looking for another provider.
Had to use the ER and Dr. Wahlberg and the nurses were very patient, caring, and professional.
Very incompetent doctors. Most the people here are rude and don’t know what they’re doing. Save your life, go somewhere else.
So happy to see alternative therapies such as acupuncture, massage and energy work be offered at Western Wisconsin Health! Bravo!
Chalked up a severe kidney infection as covid even though tests were negative. New Richmond found it right away.
My fiance has gone here several times for severe migraines. The doctors here don’t know how to diagnose anything. Slow service.No phone service.
Worst hospital I have ever had to go to had 2 bad experiences had flu last year they checked my blood pressure and said there was nothing else they could do waste of time and money other time had to have a lumbar puncture took them 5 trys to get it worst doctor ever didn’t listen at all just kept on sticking
My husband just spent 6 days in the hospital here. The staff was wonderful and very attentive. The one on one care was top rate! Would definitely recommend this hospital
I vomited a good amount of BLACK BLOOD randomly, went into the ER, they took one blood sample and told me I was fine and to come back if it happens again. I wish I was joking.
Receptionist was rude, snappy and nosey when I made an appointment for my kids and I. She wanted to know why I needed to be seen. I told her it’s for my work.
Wish there were handicapped door opener buttons by the doors. Impossible to get through the doors independently while using a wheel chair or walker. otherwise I could be totally independent. Sad that option wasn’t added to the “wellness” center. Please consider adding.
Surgery Center nurses and anesthesiologists were excellent and very caring. Highly recommended!
Went in with a necrotic brown recluse spider bite. Was treated like a simpleton and given zero information or concern. She gave me a prescription for antibiotics and left the room without a word. I was obviously interrupting someone’s lunch break or something.
I have been here several times in the past month with the same symptoms, except worse each time. They never once tested me for anything regarding those symptoms. They offer medication right away and tell you to “just rest for 30 min and then you can go home and do the same.”
The clinic here is a complete joke dr Morales is a horrible doctor dont even think he knows what he is even doing when u see him. It takes forever to see him and always cancels and always changes his mind on what he wants to do when u see …
Came to get my daughter tested for covid. Was told to drive through the ambulance garage. We waited and waited.. I will not be coming back for anything but to see my primary dr.
The facility is nice in and out, I have not visited much since it was built but when I have the staff has been iffy, I feel like they just want you in and out not always spending the time with you and getting a proper diagnosis the first time!
Brand new facility, Building is very nice and well thought out. Staff is outstanding. The parking lot is terrible, It’s like they designed the parking as an afterthought. They have helped the poor parking by having valet service for the disabled. but, it is a band-aid solution at best.
If you ever want to feel stupid for even thinking about going into the ED, this is your place!!
15 minutes in and out …
Very dirty clinic rooms and public restrooms. Seen Laura Beeson was a great person to see. Was very disgusting watching the housekeepers walk around with masks on also wearing dirty gloves through out the hospital major infection issue there. Also could buy a lawn mower for the weeds
Able to get into the clinic same day. Friendly staff. Recommend you try them when your clinic can’t see you for a week.
Brought my boyfriend in this afternoon into the emergency room like instructed by the triage nurse. He had seen a Dr at the mayo clinic in glenwood city about two weeks ago with breathing troubles. They did an xrays and found he has some …
Any decent physician that’s brave enough to practice there doesn’t last long. I’m on my third primary since they’ve opened their “wonderfully new” location. Even if you manage to find someone decent the billing department will THOROUGHLY …
Absolutely overpriced. Asked my girlfriend if she wanted “blood work”, which they did quickly and billed for $2,000 USD. …
Why did all the doctors leave? I’m sure all the administrators who constantly lost my info are still there. When this place had real doctors the care was excellent. So good that one could overlook the crummy administrative part. Now? Why …
My wife has been seen for her diabetes. She has been moved from at least 4 different doctors and a “diabetes coach”. All that has happened is her sugar levels shot up to twice what they should be because they keep screwing around with her …
💗I would like to give a huge thanks to Western Wisconsin Health birth center nursing staff and especially Dr. Dennis Hartung for supporting me in having a successful VBAC with a breech delivery! It was exactly what I hoped for and wanted …
I have athsma, every time I request a refill for my meds! It’s so complicated! It’s almost like I have to beg for my medicine to be refilled!, the nurse twice in two months told me it was called in both times took a week! Good thing I need …
The gal with a 1980s haircut answering phones as a receptionist in the ER Sunday, June 4th, 2017 felt that it was more important to answer the phone than for her to admit me to the ER. …
My daughter saw Dr. Alvey in the ED and he was absolutely wonderful! He was kind, informative and quick. We were in and out in an hour and assured us that coming to the ED was the right thing to do. The community is lucky to have a ED staffed by board certified ER physicians.
I’ve been waiting 3 months for a procedure to find out what’s causing me severe back pain. I’ve called radiology and no one responds. I will be taking my Healthcare elsewhere.
We go to the Roberts Clinic and our primary care provider is Stephanie Waterman. She is AMAZING! She listens to your concerns and takes great care of you. We’re very lucky to have her.
Absolutely disappointed, after 17 years with the clinic our doctor has left 3 times in 3 years. After being told no doctor will prescribe pain meds for a patient who they dont have a history with I was made to feel like we were being …
Arrangement of the new facility and parking is ridiculous. Did anyone bother to consider what might be best for patients? Hard to tell. But it’s literally set in stone now. Might look pretty at first but. But when a person stops long enough …
First experience at this location and I will not return. Doctor didn’t listen to me and what I believed to be the issue. Very short (15mins) with the doctor and he Immediately jumped to conclusions and ran a bunch of lab work which was not …
I did not want to write this but I think it is my duty to warn new patients from harm. Shelley R. Stanton MD is the worst psychiatrist I’ve ever seen. I’ve never had anyone tell me I have no hope with medications until her. She undermined a …
Doctors come and go pretty quickly here. Was assigned a good one fortunately (Dr. Douglas). Have spent the better part of an hour today trying to get a script refill over the phone. Left a message in the morning – no call back. Called …
After all of the family doctors and pediatricians that myself and kids have seen over the last 10 years have left, I refuse to have my kids seen by a nurse practitiiner. After Dr. Grinoles left, that was the final straw, we now drive to …
Wonderful hospital. We delivered our fourth child here, our third VBAC, with Dr Hartung. I was very impressed with the evidence-based policies in practice here. There were no unreasonable conditions or restrictions placed on me as a VBAC …
After several years of going from doctor to doctor for major leg issues Baldwin was the first clinic to ignore my age and actually take a look. That’s why they get one star. Because wound care is amazing……however, I get referred to see …
I have an issue everytime I go here. Some doctors and staff are ok but the billing department is a complete joke. They mess up my account and claim my insurance isn’t active but I have military insurance and I know its active and I go …
I went to Western Wisconsin Health recently because I was having extreme dizzy spells and disorientation; they discovered that I had Labrynthitis. After a couple days of it cleared up, but I was so relieved to know what was happening to me! …
I’ve visited the emergency room a couple of times. I had visited for severe swelling in my right index finger after two weeks of being bitten by a dog. He did a small test and said it was celulitis. He gave me a prescription for antibiotics …
I saw Dr. Romzek, Orthopedic Surgeon, for a shoulder issue; I was able to make a same-day appointment, had x-rays, and was done in an hour. Dr. Romzek took his time to explain everything that could be wrong and set a plan for me. I never …
WWH’s oncology department is excellent- from the nurses to Dr. Hurley! I am extremely pleased with my care!
After 2 misdiagnosis, multiple double charges (and their unwillingness to negotiate the 2nd urgent care charge after the misdiagnosis), a duplicate vaccination at my previous hospital I am switching to WWH. I seen Sarah Anderson and she was …
Do NOT waste your time with Dr. Douglas. I went to see him for a painful matter and he took 2 minutes (literally) with me and basically accused me of only being there for a note for work. I pay a lot for insurance and pay something for each …
I absolutely LOVE Dr. Hartung. I have followed him from Hudson to Baldwin with my pregnancies. This time I was notified the day of my appointment that they no longer accept my HMO and I couldn’t be seen unless I signed a waiver to pay for …
Delivery was a five-star experience with Hartong! My experience since then with the nurse Brooke is very cold and didn’t even put the Band-Aid on it correctly after giving my baby three shots. Lack of attention, lack of passion and she not …
Went in for a blood draw to make sure I don’t have tuberculosis so I can start my new medication. The woman who was drawing my blood wiggled the needle around when it was in my arm because she kept missing the vein. When she was done I …
I am a birth doula and I attend births within a 60 mile radius of St. Paul, MN. I absolutely love the care my clients have been receiving at WWH. I have had the opportunity to work with the midwives and OB’s and they are equally fantastic. …
I gave birth to my son here a few months ago. The staff was awesome! My mid-wife Kerry Dixon was the best. The experience was by far more than what I imagined. I still continue care for myself and my children at this hospital. I can’t think of a better place.
Recently had 2 surgeries here and everyone I had contact with was great. Took real good care of me and explained things to me in detail. The surgical nurses were especially personable and did a good job of keeping me calm during prep
Also a special shout out to Reid, Dr Dahlberg ,Dr Regalman and nurse “Big Ben” Thanks to all
I recently had a medical condition that required surgery at WWH. Dr. Verbeek, along with the clinic, registration, surgery and med-surg staff were amazing! I felt like my care was specialized to my individual needs as a patient. All aspects …
Yesterday, I took a visit to WWH to see how my grandma was doing. She had a kidney infection, and she’s feeling better now. I was originally going to stay for about an hour. Turned out I stayed for 5 hours! I was starting to develop a …
I like this hospital and clinic and have no intention of switching my care anytime in the future. I see Dr. Pillai and she is AMAZING! So thoughtful and caring. She listens to me and really tries to figure out what is going on. I have …
I had a great experience here and currently go here on a regular basis for my child’s check ups. I use the fitness center. They have a very nice, new facility ! The staff members are very nice and welcoming too! I just recently had my first …
I had an amazing experience here with the midwives and nurses for my pregnancy and delivery. I also take both my kids to Dr Aluning. It’s definitely worth the drive out to Baldwin. Beside the excellent care we’ve gotten there, everyone is …
After having a really terrible birth/postpartum care at a big hospital in St. Paul with my first baby, I really did my homework for my second. Several friends recommended Dr Hartung for his very thorough and evidenced based approach. He …
I would HIGHLY recommend NOT going to this hospital. They are EXTREMELY inattentive and fail to meet expectations of what should happen when visiting the doctor in a crisis. A very close family member of mine went into their ER around …
The ER is ok, but the clinic is a nightmare. My first visit the doctor told me he “wouldn’t charge me for the visit (4pm on a Friday), but could I please reschedule as he had a golf game to play”. My second visit, the doctor was extremely …
Awful place to have a birth. When the mom and dad want family to meet baby and say congrats an hour after the birth andyou refuse to let anyone back for 4 hours when there was no medical reasoning, is unacceptable. No updates, just lots …
We brought our daughter into the ER for dehydration. Dr. Alvey was wonderful! He was so kind and caring with our daughter. What a wonderful doctor! The nurses were excellent and we were very happy with the care we received. What a blessing to have such great care so close to home!
I cannot express how great fun I am for the staff at this hospital! My 3 month old had to stay over night and we got treated like royalty. Rita the nurse we had was AMAZING she went above and beyond to make sure we as parents were …
Jan 2nd 2021: I don’t like making this review anymore than you do. I wished this place was just a bit “simple,” like the Mayo Clinic. First time being here vs Mayo Clinic I never had a problem with. …
Update two years from original review:
I have never experienced mistreatment from a specialist until today. After seeing Mark Romzek for a knee injury, I have completely decided to search for a new …
I recently fell from my horse and spent 4 and a half days here! From the ER to the hospital staff I received excellent care. I had a scan done of my low back. Finding broken bones and later when I mentioned to the Dr that my chest hurt a …
I wanted to say how grateful I am to Stephanie Waterman from the Roberts clinic for taking such great concern and care for my health these past few weeks. She has gone above and beyond what I could ask for and answers my questions and …
Have been here several time over the years, going back to when it was at the old building in town. As long as you don’t have anything out of the ordinary it is a good place to get treatment. I went here once on a weekend bc my hand was …
Was an awesome experience with only a few hiccups. The severe majority of the staff was amazing for our unique case of birthing our little-one. Would not have not gone anywhere else for it.
We were just starting our vacation when my youngest daughter starting complaining of right side extremely painful side pain. This was the closest hospital we could get to on our way to our destination and very happy it was. The staff was …
We saw Stephanie Waterman in Saturday clinic for our son who was quite sick. We were able to get in last minute but still had a short wait time. All the staff were very nice and attentive. Stephanie was very thorough, listened to our …
This hospital really has gone downhill with customer service. I understand having no visitors because of covid but my husband fractured his fibula and had nothing in his stomach for pain medication. He asked for some sort of food so he …
I’ve had nothing but great experiences with WWH but that all ended this week. As a post physical therapy patient I’ve made use of their pool and gym multiple times a week – this week I was told starting June 1st I could no longer do so …
I’m a bit torn on the review. Some doctors could use a bit more compassion/sympathy classes… Where as the nurses and a couple of the receptionists are quite awesome. Had surgery just a week ago and was so scared.. My anesthetic nurse let …
Really disappointed in the new, non-functional layout. Last time I had a major visit, I had lost 3 pounds in 4 hours. My appointment was scheduled at 3:30, ended up being 5:00 by the time a doctor saw me. A nurse checked in on me twice …
I came for my appointment at 10:20 with Katie carstens. She is not my normal provider (thankfully) but I needed to get in fast and she was the only available. I waited several days for this appointment in pain and made arrangements to get …
Since the new facility has been built I’ve been to the er 4 times for 3 different family members, walked in to have labs drawn twice for another doctor at another hospital, and gone through prenatal care and delivery. Every single visit has …
I had previously given a 1 star review for poor communication and difficulty getting refills. Since then, Darin Winn contracted me and spent a good deal of time straightening out the technical issues I was having with their portal. I will …
I just had a hernia surgery and Dr. Dahlberg and all the nurses and the anesthetist were fantastically competent and caring. Wouldn’t hesitate to go there again for my medical care. Thank you, WWH.
Read through all the reviews. I can understand if people had a bad experience why they would write those things. However, based on my wife, new born my son and my own experience this hospital is amazing. I have been to many hospitals …
From pediatrics to the billing office to OB to outpatient surgery to allergy to ER and urgent care as well as infectious disease, my family has been in to this hospital & clinic for many things. The one poor experience I had was resolved …
Some of the doctors here are absolutely amazing. Most I’ve worked with have been great and take the time to listen to you and help you figure out answers. Others I’ve had encounters with not so much and my concerns were blown off, but a few bad experiences don’t come near to the positive ones we’ve had here.
Excellent care during my emergency transfer during birth. The staff was so understanding and respectful of our choices and tended to us with great care!
If you value an excellent care team and also have extreme patience to deal with the incompetent admin/customer support and billing team then this is the place for you. I am only still a patient because of the proximity, and convenience and …
I just moved here and needed to find a new Primary Care Physician and Mammography facility. From the moment I walked in and was greeted, to the time I walked out, the experience was fabulous! Everybody I interacted was so very kind. They …
We just moved to Hammond, Wi and I was using scissors and cut the top off my knuckle. The ER was amazing with my care. I was a little worried before going after reading the reviews but for stitches, they were great.
This clinic and birthing center lost some of the best midwives a couple weeks before I delivered my baby. I have never been more disappointed in this clinic until I had my baby. Pushed induction, forced 4 day stay because I’d get a …
It’s nice to be treated like a human and not a number and listen to all my concerns and is working with me to find a solution I have a very complex issues and to listen to me was great I had alot of doctors that treated me like dirt and …
Fast and efficient urgent care. We were in and out within 15 minutes. Way better than Westfields in New Richmond.
Midwife Sarah Tyler Peterson is amazing. She is exactly what a midwife should be. She listened and trusts you. She is respectful and professional. If you are having a baby this is the lady you want by your side advocating for you. I …
If your planning on going here to have a child I’d suggest you do more research. Zero visitors, and if your the father and need to leave don’t expect to come back if they do an unauthorized covid test because of ” procedure” unless consent …
My wife had a baby and will not stop talking about how happy she is that Sarah wad her midwife. Midwife Sarah Tyler Peterson is amazing. She is exactly what a midwife should be. She listened and trusts you. She is respectful and …
Ellen and Kathy are true examples of what goodness we have in this world. They are diligent employee’s and they care about the patients needs. I really appreciate your guys hard work today. To the person answering the phone on 6-14-22 …
We had our daughter at the birth center in February and my husband and I could not say enough good things about the staff from every department, but the birthing staff shines extra bright to us. We felt very safe and comfortable going in …
Western Wisconsin Health was so much more concerned and caring than local Mayo clinic. Glad I drove the extra distance; Mayo would have brushed me off. Bigger doesn’t mean better. Staff at WWH were amazing!
Absolutely the best hospital in the area! We have been to all the facilities in Eau Claire and now do everything at Western Wisconsin Health. PCP, procedures, labs, therapy, you name it…EVERYONE at the organization has been INCREDIBLE! No …
Western Wisconsin Health is an amazing place to have a baby – the best kept secret in this area and even for folks willing to travel from the Twin Cities or other metro areas. I recommend to everyone. The midwives and Dr Hartung are the best of the best.
I really like this facility and the staff are very nice, however my biggest complaint is privacy. In the oncology section they take your vitals in the Waiting Room! Every time I’m there some nosey other person has to comment on my vitals. …
I just want to tell you to watch out for what the doctors say to you. I was seeing doctors from Summit Orthopedics and was told I needed spine surgery. The doctor and his associates said I need spine injections first. After a few years of …
I have been going to western wisconsin for awhile now, but my visit to the ER tonight has inspired me to write a review. I went in for chest pain and shortness of breath, and they treated me amazing. Gave me many options of treatment and …
After 15 years of struggling to find a doctor that will take my symptoms seriously, WWH center was able to set me up with a specialist that thoroughly and carefully checked every single symptom and ran a panel of tests to narrow down the …