Clear Lake Clinic offers family medicine, ob/gyn and pediatrics. Urgent-care services are available.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
535 Hospital Road, New Richmond, WI 54017
Total worthless place went here when I lived in new richmond
Joke…poor Healthcare
Urgent they are not. Long delays on an empty waiting room.
Very good staff very professional and very quick to take care of you
The care my son has received at this place is horrible and the way he was treated was deplorable
Worst trip ever I brought my daughter in to the er to see a doctor for them to tell me it’s a viral infection and I waited an hour and a half to see a doctor for them to tell me that seriously!!
It’s nice to live in a smaller town yet have exceptional healthcare available. Well done Westfields.
Someone ought to take a look at the reviews left a year ago by Ashley and Nicole Norlander. Sounds like undiagnosed COVID-19 to me.
Excellent care takers! Would recommend this clinic to anyone and everyone. Caring staff and always a beautiful looking facility.
Always had good care here. Excellent nurses in the surgery and recovery departments
Jessica that works the help line does an amazing job. She is always helpful and doesnt come across as being bothered to help you. Great job Jessica!!!
Great staff, great physicians, great care. I wouldn’t trust my health with any other hospital and clinic. Would recommend to anyone
I have always had a good experience here. The staff is well qualified and caring. The GI staff is amazing.
Excellent, caring, and friendly. The pharmacy staff are a pleasure to interact with and make my life easier.
The doctor I saw was incredibly dismissive, talked over me constantly, and wouldn’t let me get a whole sentence out. This is exactly why I don’t go to the doctor.
I’ve been going here for probably 4 years now and I’ve noticed the receptionist who you call to schedule appointments with become ruder and ruder every time I call to make an appointment.
Attentive and friendly staff. Good doctors
Our son was born here on September 14th via c section i cannot thank everyone enough for how well they took care of us. Outstanding service and care from all
Outstanding care. The staff cared for my mom and cared about her as an individual. It is good to know expert care is available in New Richmond.
It’s time to get the mask welcoming committee out of the front door! We don’t need to be policed! It’s nobody’s business where I’m going.
You have to go repeatedly for the same thing, then end up going somewhere else to find out what is really wrong. Westfield’s charges a lot more than other clinics in the area for substandard care. The atmosphere is very negative and people …
All the staff are very knowledgeable and caring. Westfields is awesome and make you feel welcome. Thank you healthcare workers for all you do!!! 🙂
I’ve had routine appointments, used urgent care and had surgery here. They’re so efficient, friendly, knowledgeable and caring. So glad I found them after moving to Wisconsin.
I messed up scheduling my lab appointment online at Stillwater HP and when I tried to check in a day early, whoops, they couldn’t get me in. I called Westfields, wasn’t on hold too long, and they were able to get me in same day! Thank you!!
I love this clinic. All of the employees are knowledgeable, quick acting, polite, and genuinely enjoy their job. I had an good experience today with an LPN named Holly here today. You guys are the best.
Leaving for a fishing trip to Canada and knew i was going to run out of my perscrption a couple days shy of coming back from there. I gave them plenty of notice and even had a fax sent from my Walmart pharmacy to them requesting a refill. …
Had a 2:45 pm appointment in Imaging yesterday, if I could have given the staff member a score, it would have been A+ !
Although I cannot remember her name, the appointment was awesome, handled with great care and compassion. Thank you !
Birth center staff are phenomenal. Absolutely fantastic service and attitude. The staff made my wife and I feel welcome and cared for. Couldn’t have gone better.
Today was our first visit with Dr. Amy Koepke and her nurse Jesse. My daughter had to get a shot and was horrified. They both had so much patience. Thank you ladies for being so nice and caring.
I am 48yrs old and ended up in the ER Friday Night at Westfield’s in New Richmond as a result of a sports collision that fractured my nose and opened up large lacerations inside both sides of my septum. I was first helped by Sammi and then …
Very disappointed have been to this hospital 3 times for the same reason 3 different doctors and not one could tell me what’s wrong. They give me some random medicine and tell me I need rest after 5 weeks with back pain you think they would …
I had the most amazing birth experience here and I miss my family dr Jordan so much!!! We just moved and we miss her terribly the OB staff is just amazing. I would recommend her and their birthing center to anyone!
Most embarrassing customer service I have ever seen. Wife left job early as she could to make it close to appointment time which she couldn’t get any later time for over a month so had to work with it, was 4 minutes late and waited 4 …
Slow, lazy, uneducated e.r., obviously looking to get sued, groundskeeping is just as bad. Last Sunday, went in with 103 temp. Nearly fell on the icy sidewalk. Warned staff several times to salt it. Mom fell on the way out. Only staff …
Would give a big 0 but not allowed…..went to urgent care one morning for a swollen finger, was told I sprained a ligament and sent on my way with a steroid to take for the inflammation….returned next morning with not only a swollen …
This is a bad hospital to go to if you need ER care. I have read some of the other reviews and it goes with what I’m saying. This place really needs to get it together. Please if you care about yourself and your loved ones look else …
This hospital charges for procedures that you do not need. I was sick with shingles that they did not diagnose and they insisted on giving me a MRI and charged me $6000 for that procedure alone. Total bill was over $8000 and they did not …
Very unhappy with my “diagnoses” at the urgent care Saturday 2/16/19. Was having strep/flu symptoms. Went in Thursday got tested strep was negative but then my symptoms got worse Friday night. Went to urgent care saturday morning. The PA …
I am so glad I have moved back to the area. The doctors are always personable, knowledgeable and available. I delivered my daughter here and had such a fantastic experience with both the delivery staff as well as the pre and post care with …
A good friend of mine was not able to get the care he required and was met with constant barriers preventing proper care. Over the course of his care it seemed the folks here were more concerned with getting their pay checks then providing …
Need to thank all of you for your considerate, professional care, after my accident. There are so many of you I want to thank. EMT’s, Radiologists, Case Manager, Doctors, Therapists, Food Service, Nurses and CNA’S. And a special shout out …
I’m visiting my parents from out of town, so this isn’t our normal place for doctoring. My 16 month old fell and cut her forehead so we had to visit urgent care. We were under the care of Dr. Clifford Tenner and I cannot say enough good things about him. He was fantastic!
Multiple terrible experiences throughout the years. Most recently, Urgent Care missed my daughter’s PNEUMONIA and O2 saturation of 89. 89!!!! In a 7-year old! Didn’t even question it. Thank goodness I have experience in the …
I went to urgent care Sunday they promised to get back to me with results Monday morning I have been waiting all day when I called at 1 the receptionist said I would not get results for a week I have been lied too and I don’t like it now I …
Taught my kids their whole life not to receive items from strangers. But you have women pushing out masks like CANDY onto children. Even afterwards their mothers clearly say “NO.”…PATHETIC.
Daughter’s torn ACL repair surgery was done here by by Dr. Weiss, who was very good at what he does. You get the feeling here that staff are skillful and organized. There was minimal waiting time.
Cafeteria food was pretty good.
I came in due to my daughter having a high fever, chills, heavy breathing, nausea, cough, and headaches. The nurse, Kaitlyn K, was sooo kind and relatable to my little girl. The way she talked to her and comforted her was heartwarming and …
My mother had to go to the emergency room after falling. Here was the closest emergency room. ER doc was great and the nurses were very kind. Sadly, they were slow in getting things done including pain management and nausea control. After discharging, we realized that they had not taken her IV out which was unfortunate.
It can be unfair that Google has policy guidelines that get in the way of certain experiences. There are so many incidents were my life has been impacted because of these people. Your doctors have made mistakes and your leadership has …
Had knee surgery yesterday June 20 2022. In conjunction with Twin Cities Orthopedics Dr Weis.
Top knotch from pre op to post op.. BIG THANK YOU.
I had the unfortunate experience of kidney stones last night, however the staff in the ER made it somewhat bearable. Dr. Newman was terrific! He explained everything that needed to be done every step of the way. Nurses Dana, Karmen and Cora …
If only you could put negative or no stars at all! All I wanted was a (ESA/Emotional Support Animal) form filled out and signed by a medical professional so I could have my service dogs with me after I moved. First, in mid-December, 2020, …
I can’t say enough good things about this place! I don’t know what the other reviews are about because every time I go hear everyone is really nice to me and I don’t wait very long. The doctors are top-notch. I went in today to the hospital …
Complete lack of communication between doctors and pharmacy. The doctors don’t even know what the pharmacy hours are. If you call to find out wether or not a prescription is ready, you just end up with endless automated transcriptions and can’t even fight your way to talking to a human. I will never bring my child here again.
Had a mammogram at Westfields over a week ago. Ordering physician was from another clinic. They sent a copy to my PA at Westfields which was fine so it is in my record. However, they did NOT send a copy of report to ordering PA at the …
I have been seeing my Dr at Westfields since I found out I was pregnant 10 months ago. Since my first visit I have felt welcomed and like my health and wellbeing are top priority. I gave birth at the birth center two weeks ago and cant say …
I don’t like how my friend was treated and how his health care needs were not met. This place has a lot of bad reviews, maybe they need to switch up the management. People matter and to dismiss them makes no sense. How senseless of an …
I’m surprised to see so many negative reviews. Over the last year we have unfortunately had many trips to the ER. Not once have we had a bad experience. We are always brought back right away and helped in a timely manner. Every single nurse and doctor has been amazing. Keep up the great work.
I just spent 5 days in this place and I would have to say it wasn’t to bad. I didn’t like all the nurses but 5 days is a lot of ppl switching around so hard to keep track of everyone. Most of my nurses were nice and did what they were …
You would be better off going to a vet clinic.New Richmond Hospital is a joke. I had the widowmaker heart attack a few years ago, and drove to Osceola instead so I didn’t die. …
ER staff who were beyond great: Nurses Heidi & Meghan, & Dom. Doctors: Saloma & Heimler. I presented to the ER with postoperative pain and urinary retention. The staff were kind, compassionate, listened, and acted fast to get me …
Had an appendectomy done there by Dr. Melby last week 06/24/2020. The staff was friendly and polite and actually talked to me like I was another person rather than just another patient. Very clearly answered any questions I had about the …
First off when I gave birth to my daughter in November, there was no help I was a first time mom and was in a lot of pain and had no sleep and received no help from anyone. Secondly, they refused to give me a covid test because I was …
I’ve always received great care here–before and in our present state of COVID. Today I went in to urgent care with an emergency women’s issue that was mortifying in my mind, but the staff made me feel not alone and cared from their hearts. …
I had Covid and was transferred from Hudson ER to Westfields Hospital. Was an in- patient from Sept 27 to Oct 1. Was in room 114. I am an RN myself, and received excellent care from the 3 shifts each of the 5 days I was in. I could name …
Went to hospital 7/7/22. I’m currently working out of state. Went to the Er for my asthma. Let me tell you my experience here was nothing short of Incredible from the start to finish. From the front desk/security guard to my nurse and last …
Went in with an asthma attack, my duonebs were not working. They gave me an oral steroid, 3 more non helpful duonebs, and sent me OUT THE DOOR IN THE EXACT SAME CONDITION I ARRIVED. …
Brought my infant in with a fever after a friend who is a physican’s assitant check him out and said he had an ear infection and to go in to Westfields and get a prescription of medication. We went into the Urgent care and was told no ear …
My visit to the hospital is great, but when it comes to discussing about making an arrangement payment on my bill, the business office staff is rude and like to rush. I also work in a business office clinic and from what I know you never …
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I absolutely love my doctor!!! He has helped me more than he will ever know! Dr. Allen Medini is the absolute Best doctor I’ve ever had! I’ve been seeing him …
Love this hospital. But recently it hurt to breath it was about 9 at night I went in to the E.R. I received an x ray and the doctor told me to take ibuprofen and sent me on my way. Got a bill for 950$….. it’s just wrong. I was seen by a doctor for all about 2 minutes. X ray took about 3.
I had such an amazing experience with Westfields and would recommend all my family and friends to Westfields. Shout out to Dr. Weiss for making my left knee strong again and preventing it from giving out. I also want to give shout out to …