Really great place. Great receptionist, very polite, friendly and professional. Dr. Chern is a brilliant doctor, an efficient and no nonsense professional.
I thoroughly enjoyed my experience at Westlake Bee Caves Road. I was treated with respect and professionalism and it was easy to be myself with the staff.
I highly recommend going to Westlake Dermatology for a checkup or for any of your skin concerns. Service and staff are as fabulous as the beautiful facility!
A really great experience. I was taken back immediately and the staff and the doctor were knowledgeable and able to answer all the questions I had. It also had a lovely view.
From the initial call to set the appointment to checking out, the experience was first class. Attentive, thorough, professional and pleasant. Great job , team
!.
From the Dr to the front desk, everyone is courteous, helpful, and professional. I’ve been a patient for 5 years, and WD always exceeds my expectations for a visit to the doctors office.
I had a procedure done here with Dr. Craven. The experience was great, with he and his staff always being courteous, professional, and accommodating, and him doing a great job on the procedure. Highly recommended.
I have been to a couple of different dermatology offices and this one is by far the best. I see Dr. Frindlington and Licensed Aesthetician Solisa Shoop. They are both professional and kind. I highly recommend them both!
Rude and unprofessional. I was left to wait over 50 minutes without the option to reschedule. No one even checked in with me. His assistant acted like I should be lucky to even get any of his time. Walked out and left.
My whole experience was, wonderful, in Westlake dermatology, with Dr. Cameron Craven, he’s amazing very knowledgeable and he really knows what he’s doing , he’s very caring and listen to your needs, he repair my ears , and about a month …
Each time I schedule an appointment at the Westlake location it is with Courtney Gill – mainly for an annual checkup. As a PA, she is competent, knowledgeable, efficient, and friendly.
Rude staff. Snobby and unhelpful. Thanks Kaitlyn. I’ll explore other options. I called to simply create an appointment I GUESS SHE JUST DIDN’T WANT TO DO IT. I don’t understand what’s so difficult. I highly recommend going elsewhere.
Dr. Fridlington is wonderful!! She has a way of making me feel comfortable in an uncomfortable situation; which is a HUGE compliment. I would recommend her to the world.
Not only do they barely look at your problem areas, they took a biopsy of an area I was worried about, told me it was probably nothing (it was basal cell). Then I went back to get it taken care of, and got a bill of almost $1200 for the …
“This was my first visit with Dr. Rhodes. Completely impressed with her skill, knowledge, practical nature, and “bedside” manner. Very personable and listens intently. I’m hooked!”
Dr. Rains knows his stuff and has a great bedside manner. And, for me as a recent transplant from NH, the fact that he’s is a Red Sox and Patriots fan only makes the experience better!
This place is great!!!! Excellent service and friendly environment. Erin was such a GREAT help! She was very knowledgeable about all the new skin care products, and gave me excellent advice for my skin care! Will recommend this place to all of my friends!
Absolutely love Dr. Delcambre. However, the office manager for this location was very rude to me while I was trying to get information on a billing error that their office had made. I had been a patient for over a year and can say at this point, I do not want to return.
I loved all of the staff here, especially Erin and Courtney! They both made me feel extremely comfortable and provided top notch care. There is no where else in austin I would recommend more!
Dr. Heidi Prather is a complete professional and excellent provider. I enjoy going to see her, and Westlake as an institution is the definition of luxury.
Was diagnosed with a allergic reaction and was prescribed oral steroids even though I have a history of high blood pressure. Doctor Hanft called me to prescribe me a “mild oral steroid”. I go to the pharmacy and the pharmacist said, “if i have a history of high blood pressure i strongly reccommend not taking this medication”
Five stars for PA Brianna and five stars for Ultherapy!! PA Brianna is an extremely caring, knowledgeable, and highly skilled Derm PA. She really listened when I explained that I would love a more youthful visage but was hesitant about …
I advise against seeing their derms for any sort of medical issue, unless you are OK with what happened to me: mysterious charge on the bill not covered under office visit/insurance copay, for treatment that I was not told would result in …
Dr. Hanft is personable and an excellent, thorough dermatologist. The office staff is superb. I am always greeted warmly. Highly recommend Westlake Dermatology.
Dr Peggy Chern at the Bee Caves location removed a malignant cancer from my left cheek along with a silver dollar sized chunk of skin. I can’t see the scar unless I get within a foot of the mirror, and no one has noticed it unless I point it out. Amazing job!
I’ve been going to Dr. Rhodes at Westlake Dermatology for about 15 years. Every time I have gone, I have found the staff and doctor extremely professional and kind. I would highly recommend Dr. Rhodes.
Dr. Rhodes is always prompt, pleasant and professional. She takes an earnest outlook on my healthcare, provides professional suggestions and is well informed.
I’ve been a patient for 10 years and like that I can buy all of my skin care products, do regular skin checks and keep the sun damage carefully monitored medically and cosmetically ♡ I see Dr. Lisa Rhodes ~ its nice having a woman oversee my skin care 🙂
The research facility is very disorganized & not at all Knowledgeable on their policies. I was approved for a study, my information was lost & when we redid everything, I was magically not approved anymore. In the 5 visits that I had, they …
the doctor was great! i just got a normal skin check and the doc was really nice and made me feel comfortable. also the girls at the desk hookedd it up with some burn cream for her scar.
Wonderful dermatological appointment. Dr. Rains addressed all my concerns with professionalism, and a lot of laughter. He made the appointment quite enjoyable. Everyone was very pleasant.
Dr. Nikolaidis is the best of the best. He is very patient and takes his time with his patients to make sure they are getting the best results for their particular needs. I HIGHLY recommend him.
The staff and Doctors at Westlake are top notch. They are very attentive and professional. Because Mohs surgery is very stressful, the staff is very supportive and compassionate.
They made my experience so smooth. I have so many good things to say about WD. Office visits are a breeze. Follow up visits are so seamless. The team here is really top notch.
I just went in for a consulation, I scheduled future appointments. As soon as I walked in I was greated and felt welcomed. My appointment was right on time, no one was running late. When I went back and talked with Trudi she answered all of …
Horrible customer service and the way they handle their business. Would not recommend to get treatments/procedures done. Somehow it seems they lack communication with their peers in delivering messages to callback the client. Coming from a …
I am very happy when I have an appointment with Dr Hanft and an interpreter that would be great for me to understand what they explain about my face and skin. She always is so friendly, smiling when she comes in. I have been known her over …
Dr Peggy Chern is the best!! Highly recommend her. She has preformed several Mohs procedures on me and family members. Wouldn’t go to anyone else..Thanks Dr Chern!
Friendly staff and helpful doctors. Thorough skin exams. Referred there by happy neighbors dealing with serious dermatology issues. Glad to have them on my team.
I had two surgery both done by Dr Chike-Obi and i couldn’t have asked for a better result. My tummy tuck and breast lift is amaxing. He is very professional and honest. I recommend him to anyone that wants the job done right.
I wish Dr. Rains would come back. When Dr. Rains was there, my phone calls were always returned same day. Now that Dr. Rains has moved , I can’t get anyone to take my call or call me back. Also, the ladies at the front desk are not friendly, and the nurses are rude.
I had been to WLD 10 or so years ago and it was a terrible experience. During the interim I’ve had fillers, etc from a trusted cosmetic surgeon in Westlake. My husband bought me a generous gift card as a Christmas gift to WLD so I …
I got a Fraxel Repair a few years ago here for a little under 3k. There was next to no downtime and I saw next to no improvement and figured fixing my scarring was a lost cause. My new Derm. Doctor showed me what the procedure should have …
Love Westlake Dermatology Best Place Ever!! Doesn’t matter what you are there for, just a overall great place. But hey don’t go off of my review, give them a call and find out for yourself you won’t regret it!!
Dr. Hanft and her team are always a pleasure to deal with. I’m grateful for their professionalism and how easy they make my visits. Easily my favorite doctor in Austin.
Dr. Nikolaidis and his staff are amazing! I absolutely love coming to see these guys and would highly recommend them to anyone. (seriously I never write reviews so don’t hesitate in booking with Dr. Nik, you won’t be disappointed!)
Always a reminder about appt., very helpful staff and Dr. Chern is simply the best, most professional doctor. Extremely concerned about the well-being of her patients.
West Lake Dermatology is a great organization, efficient, professional, and courteous. Great staff, and physicians like Valerie Hanft. I would recommend them highly.
Our family has gone here for years and we have problems every single time. The latest visit entailed them telling me on the OPERATING table before surgery that they had the wrong referral code and I would possibly have to pay for it. Billing is always messed up and they have the coldest customer service. It’s unacceptable.
I had the best experience ever with Westlake Dermatology, Dr.Buford has to be one of the most amazing doctors I’ve ever seen. I have been recommending Westlake Dermatology to everyone I know since my appointment!!!!
I highly recommend Dr. Prather. She is professional and thorough and she takes time to explain all available options. She also provides great additional information on preventative care and different ways you can keep your skin healthy for years to come.
I can not say enough amazing things about Dr. Geddes Bruce at Westlake Dermatology. She and her team always make me feel at ease and her work is exceptional. Dr. Geddes Bruce’s knowledge and generosity always put her in a league of her own.
Dr. Lisa Rhodes and the staff at Westlake Dermatology always make me glad to be a patient. I also like the way they greet each person on arrival. Again, Thank you, Dr. Rhodes.
Procedure date: March 7, 2017. I’m taking the time to write this review so you know it has to be great. I only write when it’s really bad, or really great. This a GREAT place to go, and Dr. Geddes-Bruce is the best doctor I’ve ever seen. …
I’ve already referred Westlake Dermatology to a friend. My experience with Meagen Kennedy was fantastic. They had me in and out extremely fast, without feeling rushed. Everyone was friendly and quick to assist.
Dr. Friedmann is as fake, as people come, definetly doctors. He is willing to pass on pseudoscience as factual information in order to sway his patients and when you ask him to make corrections for his mistake he is willing to put you off …
Dr. Rhodes is the best in town! Great bedside manner, extremely knowledgeable and cutting edge ideas. Waiting area and offices are warm and spotless. Would highly recommend. Sweet folks upfront as well.
Bait and switch billing. Stay away from Westlake Dermatology!! These people claim to be in-network with insurance plans, accept new patients for preventative screening annual check exams, then surprise you with billing codes that are NOT …
I came here after having a chemical burn, on an exceptional insurance plan. I was seen by the doctor who offered an exam and then didnt even have me take my robe off- looks for 5 seconds says I’m good. Says contact dermatitis a few times as …
Very pleasant and professional staff! They make you feel welcome the minute you walk in the door, whether it’s your first visit or returning visit. Dr Cameron is highly rated and lives up to this rating…his work is incredible!
Really excellent faculty. The staff and doctors are friendly, and clearly explain every option available. They also do NOT try to sell you on anything you don’t need. I had ultherapy performed on my jaw and it worked amazingly well. Definitely the place to go.
This was my first time going to see a dermotolist for a skin check and I was super pleased with my experience. The staff is very friendly and helpful. The doctor was kind, informative, and eased my worries about some of my moles. I will definitely go back to Westlake Derm in future.
I am really shocked at the positive reviews here after my negative experience. I am not going to name the doctor out of respect, I guess, but it was a woman and such a terrible experience. She has been named in 2 or 3 other reviews here as …
The staff and Dr. Hanft were very friendly and extremely professional. I was impressed with the detail given to my questions and was comforted by the information and quality expertise that I received. I highly recommend Westlake Dermatology.
Dr. Jackson really impressed me with her skill and also her flexibility. She was going to do a scalpel excision, which would have limited my physical activity for a few weeks. When I whined about that, she pondered, then decided she could …
I can’t say anything about the cosmetic side of the Westlake Dermatology business, but if you are looking for a professional and friendly staff and dermatologist see Dr. Peggy Chern. I started going there when my former dermatologist dropped out of my network, and I have been very happy to find Dr Chern.
Receptionist staff was rude and unprofessional towards me and claimed I had not paid for a procedure when I had completely paid for it over the phone. She was trying to make me pay twice and also trying to make me pay full price even though …
The staff was very welcoming and all aspects of the visit were great. Dr. Geddes made me feel very comfortable and I would gladly recommend her to anyone else. Not to mention the waiting room is amazing with stellar views. Bee caves location.
I have had two facial treatments at Westlake Dermatology in Marble Falls. In both instances it was very pleasant. The staff, and Dr. Lankerani, are all patient oriented in having a wonderful bedside manner.
This is a beautiful location with a broad array of services. I believe the plastics do well, but in dealing with the derma side, there seems to be a prioritization of monetizing the client rather than treating the issue. …
Arrived right on time, and was in the exam room and talking with Dr. Hanft in under 5 minutes. Every medical office should be so efficient. I’ve been seeing Dr. Hanft for years because of her outstanding credentials in melanoma detection and highly recommend her and Westlake Dermatology.
Westlake Dermatology is the place to go if you have any sort of medical skin problem. Dr. Peggy Chern, the director of Mohs surgery there, is simply a wonderful doctor and surgeon. She’s removed three skin cancers from my hands, and absolutely no scars are visible!
I went to Westlake for help with acne and was put on an accutane regimen. When I lost my job due to COVID they were so kind, working with me to help me find an affordable way to keep getting my prescription. Very kind folks here.
Always friendly, efficient with my time and professional. Plus the Westlake location is stunning. I use Westlake Derm for my whole family not just my aging skin care needs. The staff is fantastic with my preteen helping her navigate acne. Thank you.
Been waiting 3 weeks for a simple approval to change my acne medication and literally no one has even returned my phone call. Not even the pharmacy can get someone to give them an answer. The negligence of the doctors and/or office staff has resulted in the full return of my acne. Wonderful.
I went to the south austin location. I have bad acne and wanted a solution and the doctor and her associates made me feel completely comfortable. I am self conscious about my face and sometimes feel uncomfortable if I feel like some one is …
I’m very fair skinned and unfortunately, skin cancer runs in my family. I had a small cancerous spot on my face that needed to be removed via Mohs. It was a fairly quick procedure and you can hardly even tell where the spot was …
Westlake Dermatology was wonderful from start to finish. I particularly appreciated the easy parking, bottled water in the waiting room, the beautiful setting, and the attentive and very practical care I received from Dr. Speck and her assistant Amy.
I Look forward to going to the dermatologist as I love My Dr. (LIsa Rhodes) and the staff is always so pleasant and accommodating. It is a mini break in my week to sit in the beautiful waiting area overlooking lush green vegetation and …
I saw Dr. Nik for Fraxel and Kelly Wala for microneedling treating fine lines and scarring. Their attention to detail and level of care are unmatched. If you’re like me, extremely particular about your skin and health, you are in good hands. I’m seeing consistent and continuous results.
I have been seeing Dr. Valerie Hanff for several years now. I value her advice and trust her treatment completely . She takes her time to evaluate my skin and I appreciate her very much. I would highly recommend Dr Hanff and the services of Westlake Dermatology .
I came to Westlake while I was in town for work because I couldn’t wait any longer. I can’t thank Dr. Monica Schepp enough! I was able to be seen the next day after I called to make an appointment, she thoroughly explained my diagnosis and …
Almost no wait. The doctor was respectful and listened to my teen’s concerns, and took her personal situation into account to come up with the best treatment for her. Everybody in the office is courteous and helpful.
I always put off visiting a dermatologist for a check up, but I will be sure to be getting an annual check up from this point onward because I had a such a positive experience with Dr. Hubert Chodkiewicz. He’s the most personable doctor I have ever visited. He put me at ease immediately and made the overall experience a positive one.
The Westlake location is a beautiful facility. I saw Erma for a Hydrafacial. The results left my face feeling tone, fresh, and clean. I have found that hydrafacials are a simple way to maintain a youthful glow. Westlake Dermatology offers …
I had an amazing experience at Westlake Dermatology on Bee Caves. The premises are immaculate and makes you feel like incredibly comfortable. The staff was very courteous and answered all of my questions with care. I recommend them to anyone seeking a better experience.
I love everything about this office. The staff is always polite and helpful, no matter if you deal with them through email, phone, or in person. The nurses and my doctor put me at ease every appointment. I always walk out of here with a smile on my face. Thank you WD for your professionalism.
I have been a patient of Dr. Peggy Chern’s and Westlake Dermatology for approximately four years and am extremely pleased with the care that I receive. Furthermore the staff is always friendly, helpful, empathetic and smiling. Dr. Chern and her assistants earn my sincere, unsolicited endorsement.
I arrived 30 minutes early and was taken back to see the doctor immediately. The doctor was very thorough, which I appreciate because I have had melanoma in the past. All of the staff was very friendly and courteous. I am completely satisfied with the outcome of the visit and it was a very pleasant experience!
Dr. Rhodes was amazing and really made me feel heard. She listened to all of my concerns and diligently explained all of my treatment options. I would definitely recommend her and Westlake!!
Dr. Craven and his team made my dream come true! 1 day post op Breast Augmentation and I’m thrilled with how everything has come out. They made me feel very comfortable before and after surgery. I’m very glad I did my research and chose the perfect place and doctor. I highly recommend this place!
Dr. Lisa Rhodes is amazing. She has been my dermatologist since I had several melanomas in 2008. She is always on time for appointments, she is very through, and is always positive and caring about my cancer.
Westlake Deratology is fantastic! The staff is always pleasentvand very helpful. Everyone from the front desk through Dr Rhodes treat you like family and talk about what you are doing while exams are underway! As I am moving onto my yacht …
Westlake Dermatology staff are very pleasant and professional! They always make you feel welcome when you walk through the door. Dr. Friedmann and his assistant Ashley are both fantastic!
Went here for my lip filler and it was a great process! The building is stunning and they numbed me for about 30 minutes to ensure I’d have as little pain as possible! They also used other techniques to distract me from the pain. The process was quick and easy and I will definitely be going back very soon!
Dr. Lisa Rhodes is absolutely wonderful. From serious medical care to cosmetic advice, she is one of the most professional, compassionate, and expert practitioners I’ve ever seen. I am truly thankful for her exceptional care throughout the years.
Westlake Dermatology is a unique place where quality of services and balance between health and beauty are exemplar. After years (decades) of frustration with a chronic and rare skin condition, Dr. Hanft found the right treatment for me and …
Listen girl, stop what you’re doing and book your appointment. Dr. Nikolaidis and his team are the creme de la collagen. They completely erased my under eye bags and I had zero down time. No swelling, no bruising, just an effortless process …
Always a fantastic experience at Westlake on Bee Cave. Staff is friendly, helpful, and welcoming. Dr. Craven is a gifted physician with terrific communication and customer service skills. The nurses and PA’s provide great care—both physically and emotionally.
Incredibly rude staff. At first I was enticed by the location and all the positive reviews, but I had a horrible experience. My dermatologist was good in the beginning, but she hired a new medical assistant shorty after I began seeing her. …
Always professional, friendly and helpful. Love Dr. Lisa Rhodes and her friendly, kind demeanor. She’s also a great doctor!! Actually, the staff is wonderful. I highly recommend Westlake and have been going to them for several years.
I love going to Dr. Hanft at Westlake Dermatology. I have been doing my annual or semiannual skin cancer checkups with her for many years. She is friendly, professional and efficient. I feel that these checkups are a critical item in being proactive in protecting myself from potential skin cancer risks.
It has been a waste of $2,500 of my hard earned money to go to Westlake Dermatology on their laser treatment packages for my melasma and hyper-pigmentation. I paid for two picos and one fraxel laser treaments on my face. Dr. P said she was …
I rely on Westlake Dermatology and Dr. Rhodes for my skin wellness. Dr. Rhodes is amazing! She provides an in-depth skin evaluation and gives me product recommendations to take care of my skin. The staff – from the front desk to the nursing staff- are exceptional!!
I had a very positive experience at Westlake Dermatology. I met with a consultant first – Bileili. Bileili has a unique ability to immediately make you feel comfortable under her care. She understood the outcome I desired and eased any …
My breast augmentation surgery by Dr. Craven at Westlake Dermatology & Cosmetic Surgery exceeded my expectations in every way possible. I was able to schedule appointments with ease, had a maximum wait time of 5 minutes, and was treated …
I came here for my first filler experience ever and was pretty disappointed by it. The woman on the phone asked me to come in 30 minutes early to get the numbing cream on before my appointment. I got there 30 minutes early for no reason, …
My wife and I had a skin checks done. Kelly on the staff was great Dr. Jackson was excellent and very knowledgeable and explained everything to us. We had couple of areas that needed treating. We were in and out fairly quickly. I would recommend Dr. Jackson to anyone that wants to stay ahead of skin problems from the sun.
I’m a 22 yr old woman who was born and raised in Austin but currently lives in NYC. When I decided to get SmartLipo, I knew I needed to fly to Austin to go to Westlake because they are so notorious for their great work. I did not want to …
I love Westlake Dermatology! The facility is beautiful and clean! The staff are so welcoming and friendly! Dr. Rains is beyond amazing! Made me feel so comfortable and I definitely left feeling better about myself.
We love working with Dr. Rhodes. She is always upbeat and fun. I am always impressed at how well she remembers to ask about our kids. She is very sharp and a great dermatologist. I would highly recommend her to friends and family.
I’ve seen Kelly Wala and Natalie and cannot say enough good things about both of them. They are experts at what they do and I’m super glad I found them. Highly recommend both of them for Botox and have to say Kelly does the best job with fillers.
I’m a week post breast aug surgery and I’m thrilled with my results! Dr Craven did a wonderful job. He left the final sizing decision up to me but made sure I had the knowledge to make the right decision. I loved his nurses, they made me …
I have been going to Westlake Dermatology for a number of years and have had nothing but positive experiences and outcomes with their staff and treatment. Dr. Lisa Rhodes has the best bedside manner of any physician I have ever had! I highly recommend Westlake Dermatology.
The impression westlake dermatology left on me was very dissatisfying and unprofessional. I came due to a friends recommendation and expected quality service . From the start I felt like Dr. Craven’s staff member judged me and assumed I …
The Bee Caves office. I had been here previously without issues, I wanted to go back for a small amount of botox. I actually met with the same provider as the first time, but it was a shockingly different outcome. I literally walked out, …
First of all the dermatology group is nested in a beautiful “castle” /building in the Westlake hills. The building is beautiful, clean, and the restrooms were easily found. We checked in with very nice ladies and rested in the spacious …
I’m in my early 50’s and have been seeing Dr. Fridlington for several years now just for preventative skin treatment.
She is always very personable and professional and the staff is top notch. They …
Westlake Dermatology is first rate in every aspect. The Doctors are at the top of their fields even while being personable and caring. No arrogance here – they are great, Doctors, staff, facility, i.e., the whole operation. I was skeptical …
Have been using Westlake Dermatology for over eight years and have been very pleased. I need to go two to three times per year due to sun damage from earlier years. Dr. Hanft has been my doctor all of this time and she is very thorough during each appointment, always listening and explaining everything happening during each visit.
Friendly and talented staff that you can trust for beautiful results! I once went on Groupon to find a “deal” on skin care treatment, but the results were terrible and took much more time and money to correct. I now know better and don’t trust my skin to anyone but Westlake Dermatology.
I love Westlake Dermatology!! They are so awesome — all of the people there are so nice and they make you feel very welcome and that you’re important and that they care…which is most comforting. Everyone I have dealt with is very attentive to your needs and does the best job possible! Thank you. Carrie
Do not choose this location!! They do not care about their customers or have any respect for anyone’s time. I have had handfuls of appointments at various Westlake locations and ALWAYS wait anywhere from 10-40 minutes after my appointment …
I chose Westlake Dermatology because during my initial call I was able to actually speak to an individual. I wasn’t directed to other extensions for answers to my questions (as I was w/another location and still had to leave a message). The …
I use the West Lake South Austin office, and I am really pleased with the level of professionalism and quality of service, from the front desk, nurses and doctors. I have been going here for a couple of years, and have had nothing but …
I visited Dr. Chern to have a cyst removed from my chest. She made me feel at home and was very precise in her work. The entire staff at Westlake Dermatology are A+
If you want bumpy lip injections, go here. I have had my lips done a few times before seeing a doctor here and never had a happy poke doctor. What I mean is a little filler here, a little there, and kicks you out. I paid $250 more and hated …
I had a great experience with the doctor and staff. I received a bill about two weeks later stating my insurance covered my visit and procedure. That was in September of 2016, now March 2017, I received a bill stating that they are sending …
Westlake dermatology has taken the best care of me since day 1. Their environment is so welcoming, and their staff is excellent. I am always taken back in a timely manner & I see the doctor with hardly any wait. All of my questions are …
After moving, I wanted to find a Dermatologist closer to my new home. I reviewed the Westlake Dermatogy website and read some of the Doctors profiles. I saw Doctor Stevens profile and was impressed with her, an set an appointment. I ask her …
Dr. Rhodes at Westlake Dermatology (Bee Caves location) has treated me and my family (for years) with great professionalism as she gave us a thorough skin exam. She was kind, personable, and extremely knowledgeable about skin care. She …
This was my first visit to the Marble Falls Clinic. I was greeted in a friendly manner. I was a little nervous but the Nurses made me feel at ease. All my fears were put to rest when Dr Lela Lankerani entered the exam room.She was very …
Had high hopes. Went in for a laser procedure and was then told it would cost me 3x as much at Westlake Dermatology $800 as it did with a reputable Plastic Surgeons Office in San Antonio $250. For the same exact laser procedure. …
Wondering every time I visit. I have been their patient for over 10 yrs. The ladies are simply wonderful. The facility on bee cave road is breathtaking. Highly recommend Westlake dermatology too everyone I know.
I’ve been a patient at Westlake dermatology for over a decade. I am always impressed by the front desk, they are super kind and friendly. My nurse practitioner Sarah Bode is incredible, too!
Westlake Dermatology provides exceptional care. I was diagnosed with skin cancer in 2014, and Dr. Chern is a top notch Mohs Surgeon and her post care has been exceptions — very detailed and has made me feel very comfortable with my skin’s …
Every visit to Westlake Dermatology is a marvelous experience in professional health care, from the ladies at the reception desk to Dr. Lisa Rhodes, my physician. Everyone is courteous and all treat me with courtesy and respect. I leave …
I love Westlake Dermatology! I saw Brianna the last time I went in, and she was absolutely incredible. She takes the time to listen to what you need and makes recommendations based on your individual goals. All of the staff goes above and beyond to make you feel welcome when you visit – definitely recommend!
I have been to Westlake Dermatology for about three years. Each visit the receptionists, the medical assistants, the doctors and the check-out team have been very caring, prompt, professional and efficient all while being friendly. I know …
Dr. Peggy Chern at Westlake Dermatology is amazing! My husband and I have nothing but good things to say about Dr. Chern and all of her staff. She is so thorough and truly cares about her patients. We always leave in a better mood than …
The Westlake Dermatology nurses are THE BOMB. I have a big fear of needles and both Rachael and Emilia have helped me relax and feel comfortable. The entire WD staff is extremely professional and friendly. I actually look forward to my …
Westlake Dermatology and Dr. Rhodes in specific consistently demonstrate respect and compassion for their patients. They listen to you describe various skin issues and explain the procedure they want to do and explain why in words I can …
I had delightful time visiting this clinic. The desk staff was very courteous along with a beautiful view in the waiting lounge. I visited with PA Brianna Kay who was more than listening to what I had to say but interested in my well being. …
I feel very fortunate to be a patient of Dr Lisa Rhodes. She has been my doctor for a number of years and has always provided excellent care. She listens carefully to my issues, and thoughtfully develops treatment solutions and goals, …
Kelly Wala is an amazing provider and injector! I can’t say enough positive things about her bedside manner, professionalism and skill. She and the rest of the staff at Westlake Dermatology are very welcoming and prompt. I can only say …
I had such an amazing experience at Westlake Dermatology and give them a 5 star rating! From start to finish of my procedure, the nurses and doctor were very sincere and professional! I would recommend them to all my family and friends! I would most defiantly seek future services with them as well!
This review is specifically for a Mohs procedure I had done about three weeks ago. I’ve had this surgery once before with a different surgeon in a different city, so I’m familiar with the procedure and the results. From the time of this …
I was a faithful client for many years and even sent many referrals. However, after being a loyal customer I was really dissatisfied with a procedure and when I contacted them 6 months later to see about having a revision I was told I would …
I have been a patient at Westlake Dermatology for years. Dr. Rains, Dr. Churn & Dr. Nikolaidis are all wonderful! Professional, knowledgeable and personable. I have gone for various cosmetic and medical concerns and I continue to drive 2 …
Dr. Cameron really cares about his patients. He takes his time and understood exactly what I was concerned. He fixed some issues that a previous surgeon either couldn’t fix or pretended wasn’t a problem. He and Westlake took really good care of me and I wouldn’t go anywhere else. I honestly trust him.
I was more than thrilled with my experience at this facility. Each person I encountered during this visit was gracious and super helpful in their guidance. I had the pleasure of meeting with Dr. Rains recently. He had excellent bedside …
I realize Austin has a tone of options for our dermatological needs, but I highly recommend Westlake Dermatology. I am fortunate as I have not had the need for removal of pre-cancerous tissue that most of my friends have endured, but I …
I’m new to Austin and a friend recommended Westlake Dermatology. I had an appointment with the MD I wanted in less than one week. The staff are so professional – from the scheduler to the front desk to my MD. They got my lab results in …
I recently had skin cancer removed from my face and can’t say enough good things about the staff! Dr. Chern is wonderful, explained everything up front and everyone was so understanding and concerned throughout my visit. …
My whole family goes to Westlake Dermatology! The facility is gorgeous and clean, the staff is friendly and helpful, and the doctors are thorough and really listen to you! My daughter had to get a mole removed from her head recently. They …
I wouldn’t trust my skin with anyone else. Dr Friedmann is so talented, and has a team of the nicest, most patient nurses I have ever met. If the other doctors at Westlake are half as good, you are in great hands.
Dr. Rhodes is absolutely amazing! She makes you feel extremely comfortable and has a great personality. I have been to several dermatologist in the past years but not until I started with Dr. Rhodes have I seen the biggest difference with …
As always, my experience at Westlake Dermatology was wonderful. I was able to schedule an appointment quickly and greeted with friendly smiles. The staff are pleasant and help you to feel very welcomed. Dr. Bosley carefully listened to my …
I always have such a great experience at Westlake Dermatology! I’ve been to several different locations and am always welcomed with the best service the moment I step in the door. Their doctors really do the best work in Austin and have a …
I’ve been a patient of Dr. Lisa Rhodes at Westlake Dermatology for several years. I usually just go in for my annual “spots and dots” check but I have had to have some minor procedures and I can’t praise Dr. Rhodes and her staff enough. Dr. …
Shameful.
I came here for Xeomin (like Botox), which I’ve had before. The initial application was a little different than I usually get at Restora, and the price per unit …
Highly recommend Dr. Smithee and his team. My appointment was on-time, office was aesthetically pleasing, and most importantly, the doctor and his assistant were very patient and informative.
I haven’t had my procedure yet, but the staff and Dr. Friedmann were all incredibly kind and it encouraged me to go ahead a make an appointment. the Doctor seemed knowledgeable and eager to help me look better! They were able to schedule …
Westlake Dermatology has been extremely supportive of my medical dermatology needs. They have been first rate to work with – from making the appointment to seeing the doctor and follow-up. I appreciate Dr. Rhodes so much and am comforted to know I have a doctor and a system I trust!
Don’t go here! I went for a very specific reason- when I booked my appointment I was very explicit about what my skin issue was and what I was wanting to get done. When I showed up to my appointment the Dr said she didn’t deal with those …
Westlake Dermatology off of Bee Caves is so awesome. They never leave you waiting, they are attuned to you and your appointment and make you feel like it is all about “you” instead of many places where it is all about them. Dr. Peggy …
My recent office visit at Westlake Dermatology with Dr. Lisa Rhodes was awesome! Dr. Rhodes’ professionalism is impeccable while engaging in a fun conversation and giving you a thorough examination. I always feel like I am getting the best care. I recommend Westlake Dermatology very highly! You won’t be sorry…. It’s the best!
I had a laser procedure done at the Westlake Austin location. The lack of privacy I was given was unacceptable.
1) Being paraded around to several different rooms in a gown with the waiting …
Everyone at Westlake Dermatology is so friendly, polite and knowledgeable. I love Dr Nic, he is an artist and fun to talk to! Dr Rhodes is also fantastic and has such a great beside manner. She is also fun to talk to.I always leave my appts feeling happy and uplifted. (Pun intended!)
The nurse practitioners are very unprofessional. I went in for a consultation and they leave me there for 30 minutes telling me to continue waiting for the doctor
LOVE Westlake Derm. Been going here for almost 6 years, and have been blown away by the level of service and support! Dr. Delcambre is incredible!!! Would recommend this place 5x over.
I am impressed with Dr. Jackson’s professionalism and skill. My spouse had seen several dermatologists at Westlake Dermatology and elsewhere. None could solve the issue with regards to the rash that covered his entire back. However, Dr. …
Dr. Rhodes is a fantastic dermatologist for children and adults. She is honest, treats all patients with the upmost respect and helps determine the most effective form of treatment. She doesn’t hold back or mislead when the treatment may …
Dr. Smithee is a very caring medical professional. Both he and his staff are dedicated to the treatment and wellbeing of their patients. I highly endorse Dr. Adam Smithee and recommend him to anyone looking for a superb Dermatologist.
My first experience at Westlake Dermatology was wonderful and it definitely won’t be my last. Andrea scheduled my appointment and was so accommodating considering my busy work schedule. She called me back after my initial appointment was …
I had never been to a dermatologist when I went to Dr. Delcambre at Westlake Dermatology. I was a little scared about some areas of my skin, and I didn’t know what to expect. First impression, their Bee Caves location is amazing. There is a …
I got a mommy makeover done by Dr Craven. I absolutely love the results and I had a great experience. Dr Craven is very down to earth, answers all questions and is very encouraging. The nurses are very friendly and patient. I loved how …
I have been seeing Dr Lisa Rhodes for many, many years. She is intelligent, compassionate and competent. I see her for both medical and cosmetic needs – she is an excellent skin cancer doctor as well as a Botox artist. I recommend her to everyone.
My wife and I have both had several visits to this facility since moving to Austin about a year and a half ago. Both of us have had one cancerous site excised from our skin. …
Corina was on time as usual, professional, quick and nice! I drive 1h to be treated by her! The office is pristine and everyone at the front desk is nice and helpful, I highly recommend Westlake Dermatology!
I was initially very pleased with my consultation for a breast exchange and a couple of others procedures I was interested in. During the initial consult I was quoted the incorrect price for the implant exchange surgery but they met me …
I have the highest regards for Dr. Rhodes and would give additional stars to her and her team if possible. She has followed my entire family for almost 10 years. She has such a natural, respectful demeanor with all my children, and has …
I’m not sure about all of the other doctors, but Dr. Rhodes saved my live with finding my melanoma. She is always booked, but it is definitely worth the wait. She is very real and understands when you’re scared to get checked. No term like her in Austin. Lucky to have her!
Very snobby atmosphere, but staff are actually quite polite & professional. The cosmetic service I had done was one I’d had several times with another doctor, so thought I knew what to expect going in. Wrong! Procedure was much more painful …
This is my second procedure, and it was as pleasant as the first visit 4 years ago. Very professional, proficient and courteous staff. The experience from checking in to checking out was very swift.
incompetent, rude staff…
no answers, everyone who answers the phone wants to transfer you around, rather than help… I called about a bill, was asked to hold for a few minutes, then …
I called to make a last minute appointment and I was worked in to the doctor’s schedule. While I could not see my doctor I was able to be seen by another doctor in the practice. The appointment went smoothly and the doctor was very helpful.
Went to Dr Freidmann for Coolscupting. He told me I was a “perfect candidate” and that I could expect “to lose about a golfball size amount of fat” from each of my love handles. They take before photos and then I had the procedure done. As …
I love my dermatologist at Westlake Dermatology. Dr. Conroy is an excellent physician and I have been a patient of hers for over ten years. However, I had a recent experience with their “botox specialist” at the Bee Caves Rd location that …
I highly recommend Dr. Rhodes at Westlake Dermatology on Bee Caves. She’s personable, professional and I genuinely felt like she cared about my concern. I was half expecting to be upsold to other procedures and products (yes, an expectation …
Dr. Peggy Chern is the coolest and most thorough Dermatologist I’ve ever met with. She’s open, honest and has a great sense of humor. But mostly she is a great Doc! …
I had the best experience at the Westlake Dermatology on Bee Cave! I was very nervous but the staff was accommodating and kind. Megan was specifically so friendly and informative, she made me feel much more at ease. Definitely recommending to all of my friends and family!
I had my first visit at this practice last week. The whole experience was great. Great staff, excellent physician, the whole thing. I highly recommend them!
Megan Garrett has been absolutely wonderful always. She’s always so professional and so on top of things I can’t thank her enough! Westlake dermatology is such a wonderful Pl., Sara Bode is awesome and so is Dr. Wood!!! I highly recommend these guys! Thank you all!
Caring, efficient, knowledgeable and thorough describe my positive experience at Westlake Dermatology (Bee Caves Road location). Front office staff and Dr. Smithee, his PA and assistants were friendly, professional and listened to my …
Excellent experience with Dr. Friedmann and Alexa the RN. Dr. Friedmann is knowledgeable, humble, and kind. He did a fantastic job on my cellulite treatment taking great precision and care with the procedure. Additionally, he took the time …
Dr. Fridlington at the Round Rock location is incredible…Explains what needs to be done and answers all questions.
Wonderful experience all around. Brianna is so kind and professional. I highly recommend!
Seen another MD in the area and nothing compares to Westlake Dermatology. Best in the area.
Highest marks for westlake. Friendly, professional, efficient and a first rate facility. I will be coming back.
Dr. Friedman and his staff were wonderful, no pressure at all.
I continue to recommend Westlake Dermatology and Dr, Hanft…professional, efficient, and caring……
Very professional, efficient and fair prices,
I highly recommend Westlake dermatology.
Fantastic Appointment. Doctors and Staff are knowledgeable, professional and the facility is beautiful.
The staff and Dr. Rhodes were very professional and helpful. This is a great operation.
Giving 5 stars to Westlake! State of the art, first class facility. I won’t be going anywhere else!
Gorgeous office, top-notch service. Will always go see Dr. Heidi Prather!
This is such an amazing place! I will be going back for all of my skin care needs!
I just love Westlake Dermatology and Dr. Valarie Hanft. I highly recommend them.
Dr Nick is the best. He always takes time to listen and I have never felt rushed which is very important.
doctors, nurses and support staff make you feel comfortable and never rushed. they are a great team
Really great place. Great receptionist, very polite, friendly and professional. Dr. Chern is a brilliant doctor, an efficient and no nonsense professional.
I thoroughly enjoyed my experience at Westlake Bee Caves Road. I was treated with respect and professionalism and it was easy to be myself with the staff.
Great service, friendly staff and welcoming facility! Appointment ran on time and was pleasant. PA Brianna Kay was excellent!
Great Experience & Courtney does great work! Definitely recommend Westlake Dermatology.
I just love Dr Craven, his nurse, and all their staff!
Westlake dermatology is staffed with competent professionals with a wide range of expertise.
The wait time is more than 20 minutes.
Dr Fridlington is great. She is thorough, helpful, empathetic and listens. I appreciate her time.
Dr. Rains and the staff at Westlake Dermatology are excellent. I highly recommend Dr. Rains and Westlake Dermatology.
The physicians and staff at Westlake Dermatology were friendly and helpful and made the overall experience great!
Every one was pleasant and helpful. No long wait to be seen, which is a real and rare treat. Hopefully the dermatologist plan works.
I waited 2 weeks for an appointment. I waited 45 minutes without being seen by a doctor so I left.
No apologies at all from them.
I highly recommend going to Westlake Dermatology for a checkup or for any of your skin concerns. Service and staff are as fabulous as the beautiful facility!
A really great experience. I was taken back immediately and the staff and the doctor were knowledgeable and able to answer all the questions I had. It also had a lovely view.
DR. Delcambre is the best! I was very pleased with my experience and she made me feel that I was in safe hands.
I had a great experience both Dr. Craven and nurse Emilia were friendly and professional, they made the experience as stress-free as possible.
From the initial call to set the appointment to checking out, the experience was first class. Attentive, thorough, professional and pleasant. Great job , team
!.
Very efficient and friendly front desk. Appointments were easy. Dr. Chern and Mercedes were awesome.
A 100% positive experience. They were on time seeing me. Dr Julie F,
F stands for fantastic, wouldn’t consider going anywhere else.
Terry S.
I have used Westlake Dermatology for myself and my 8 year old and I cannot day enough nice things about it. The staff is wonderful.
I’m always pleased with my visit to Westlake Dermatology. Everyone is always nice and welcoming and I would recommend Dr. Speck to anyone.
Dr. Coleman is the best. The staff was professional and excellent. I would recommend westlake dermatology to anyone and everyone.
Kaylyn was so great to work with. She sets a great example of perfect customer service.
Do not go to this office for Botox.
Westlake has a spa like feel to it and Dr.Buford did a wonderful job at making me feel at ease during my appointment that I was nervous about.
poor service, lack of communication, and overpriced treatments
From the Dr to the front desk, everyone is courteous, helpful, and professional. I’ve been a patient for 5 years, and WD always exceeds my expectations for a visit to the doctors office.
I had a procedure done here with Dr. Craven. The experience was great, with he and his staff always being courteous, professional, and accommodating, and him doing a great job on the procedure. Highly recommended.
I have been to a couple of different dermatology offices and this one is by far the best. I see Dr. Frindlington and Licensed Aesthetician Solisa Shoop. They are both professional and kind. I highly recommend them both!
Do not go to this office for Botox.
The staff at Westlake Dermatology was wonderful. The facility is beautiful and my experience there has been top notch thus far.
Rude and unprofessional. I was left to wait over 50 minutes without the option to reschedule. No one even checked in with me. His assistant acted like I should be lucky to even get any of his time. Walked out and left.
I cant even put into words the gratitude I have for Dr Prather and the staff at Westlake Dermatology. Thank you.
My whole experience was, wonderful, in Westlake dermatology, with Dr. Cameron Craven, he’s amazing very knowledgeable and he really knows what he’s doing , he’s very caring and listen to your needs, he repair my ears , and about a month …
Each time I schedule an appointment at the Westlake location it is with Courtney Gill – mainly for an annual checkup. As a PA, she is competent, knowledgeable, efficient, and friendly.
Minimum wait time, polite and professional staff, excellent care, and patients are treated with respect while also acknowledging your concerns.
Friendly staff, immaculately clean, and the doctors make you feel really comfortable! I would definitely recommend coming to Westlake Dermatology!!
Rude staff. Snobby and unhelpful. Thanks Kaitlyn. I’ll explore other options. I called to simply create an appointment I GUESS SHE JUST DIDN’T WANT TO DO IT. I don’t understand what’s so difficult. I highly recommend going elsewhere.
Westlake Dermatology is the only place I would go! They are the VERY BEST in the Austin area, hands down!!
Dr. Fridlington is wonderful!! She has a way of making me feel comfortable in an uncomfortable situation; which is a HUGE compliment. I would recommend her to the world.
Not only do they barely look at your problem areas, they took a biopsy of an area I was worried about, told me it was probably nothing (it was basal cell). Then I went back to get it taken care of, and got a bill of almost $1200 for the …
“This was my first visit with Dr. Rhodes. Completely impressed with her skill, knowledge, practical nature, and “bedside” manner. Very personable and listens intently. I’m hooked!”
Dr. Rains knows his stuff and has a great bedside manner. And, for me as a recent transplant from NH, the fact that he’s is a Red Sox and Patriots fan only makes the experience better!
This place is great!!!! Excellent service and friendly environment. Erin was such a GREAT help! She was very knowledgeable about all the new skin care products, and gave me excellent advice for my skin care! Will recommend this place to all of my friends!
Dr. Chern is the best. I could go to a closer dermatologist, but I trust her so will keep going back to her. She Gets a 10 out of 10 from me.
Absolutely love Dr. Delcambre. However, the office manager for this location was very rude to me while I was trying to get information on a billing error that their office had made. I had been a patient for over a year and can say at this point, I do not want to return.
I loved all of the staff here, especially Erin and Courtney! They both made me feel extremely comfortable and provided top notch care. There is no where else in austin I would recommend more!
Dr. Heidi Prather is a complete professional and excellent provider. I enjoy going to see her, and Westlake as an institution is the definition of luxury.
Dr.Prather is fabulous! She was very thorough, understanding, and explained things well! The office staff were all very sweet as well.
Was diagnosed with a allergic reaction and was prescribed oral steroids even though I have a history of high blood pressure. Doctor Hanft called me to prescribe me a “mild oral steroid”. I go to the pharmacy and the pharmacist said, “if i have a history of high blood pressure i strongly reccommend not taking this medication”
Five stars for PA Brianna and five stars for Ultherapy!! PA Brianna is an extremely caring, knowledgeable, and highly skilled Derm PA. She really listened when I explained that I would love a more youthful visage but was hesitant about …
I advise against seeing their derms for any sort of medical issue, unless you are OK with what happened to me: mysterious charge on the bill not covered under office visit/insurance copay, for treatment that I was not told would result in …
Dr. Hanft is personable and an excellent, thorough dermatologist. The office staff is superb. I am always greeted warmly. Highly recommend Westlake Dermatology.
Dr Peggy Chern at the Bee Caves location removed a malignant cancer from my left cheek along with a silver dollar sized chunk of skin. I can’t see the scar unless I get within a foot of the mirror, and no one has noticed it unless I point it out. Amazing job!
I’ve been going to Dr. Rhodes at Westlake Dermatology for about 15 years. Every time I have gone, I have found the staff and doctor extremely professional and kind. I would highly recommend Dr. Rhodes.
Dr. Rhodes is always prompt, pleasant and professional. She takes an earnest outlook on my healthcare, provides professional suggestions and is well informed.
I’ve been a patient for 10 years and like that I can buy all of my skin care products, do regular skin checks and keep the sun damage carefully monitored medically and cosmetically ♡ I see Dr. Lisa Rhodes ~ its nice having a woman oversee my skin care 🙂
The research facility is very disorganized & not at all Knowledgeable on their policies. I was approved for a study, my information was lost & when we redid everything, I was magically not approved anymore. In the 5 visits that I had, they …
the doctor was great! i just got a normal skin check and the doc was really nice and made me feel comfortable. also the girls at the desk hookedd it up with some burn cream for her scar.
Wonderful dermatological appointment. Dr. Rains addressed all my concerns with professionalism, and a lot of laughter. He made the appointment quite enjoyable. Everyone was very pleasant.
Dr. Nikolaidis is the best of the best. He is very patient and takes his time with his patients to make sure they are getting the best results for their particular needs. I HIGHLY recommend him.
The staff and Doctors at Westlake are top notch. They are very attentive and professional. Because Mohs surgery is very stressful, the staff is very supportive and compassionate.
They made my experience so smooth. I have so many good things to say about WD. Office visits are a breeze. Follow up visits are so seamless. The team here is really top notch.
I just went in for a consulation, I scheduled future appointments. As soon as I walked in I was greated and felt welcomed. My appointment was right on time, no one was running late. When I went back and talked with Trudi she answered all of …
Horrible customer service and the way they handle their business. Would not recommend to get treatments/procedures done. Somehow it seems they lack communication with their peers in delivering messages to callback the client. Coming from a …
I am very happy when I have an appointment with Dr Hanft and an interpreter that would be great for me to understand what they explain about my face and skin. She always is so friendly, smiling when she comes in. I have been known her over …
Dr Peggy Chern is the best!! Highly recommend her. She has preformed several Mohs procedures on me and family members. Wouldn’t go to anyone else..Thanks Dr Chern!
Friendly staff and helpful doctors. Thorough skin exams. Referred there by happy neighbors dealing with serious dermatology issues. Glad to have them on my team.
I had two surgery both done by Dr Chike-Obi and i couldn’t have asked for a better result. My tummy tuck and breast lift is amaxing. He is very professional and honest. I recommend him to anyone that wants the job done right.
I wish Dr. Rains would come back. When Dr. Rains was there, my phone calls were always returned same day. Now that Dr. Rains has moved , I can’t get anyone to take my call or call me back. Also, the ladies at the front desk are not friendly, and the nurses are rude.
I had been to WLD 10 or so years ago and it was a terrible experience. During the interim I’ve had fillers, etc from a trusted cosmetic surgeon in Westlake. My husband bought me a generous gift card as a Christmas gift to WLD so I …
I got a Fraxel Repair a few years ago here for a little under 3k. There was next to no downtime and I saw next to no improvement and figured fixing my scarring was a lost cause. My new Derm. Doctor showed me what the procedure should have …
Love Westlake Dermatology Best Place Ever!! Doesn’t matter what you are there for, just a overall great place. But hey don’t go off of my review, give them a call and find out for yourself you won’t regret it!!
Dr. Hanft and her team are always a pleasure to deal with. I’m grateful for their professionalism and how easy they make my visits. Easily my favorite doctor in Austin.
Dr. Nikolaidis and his staff are amazing! I absolutely love coming to see these guys and would highly recommend them to anyone. (seriously I never write reviews so don’t hesitate in booking with Dr. Nik, you won’t be disappointed!)
Dr Nick is the best at injections. Absolutely no bruises, instant results and pain free. I only trust Westlake Dermatology for cosmetic procedures.
Always a reminder about appt., very helpful staff and Dr. Chern is simply the best, most professional doctor. Extremely concerned about the well-being of her patients.
West Lake Dermatology is a great organization, efficient, professional, and courteous. Great staff, and physicians like Valerie Hanft. I would recommend them highly.
Our family has gone here for years and we have problems every single time. The latest visit entailed them telling me on the OPERATING table before surgery that they had the wrong referral code and I would possibly have to pay for it. Billing is always messed up and they have the coldest customer service. It’s unacceptable.
I had the best experience ever with Westlake Dermatology, Dr.Buford has to be one of the most amazing doctors I’ve ever seen. I have been recommending Westlake Dermatology to everyone I know since my appointment!!!!
I highly recommend Dr. Prather. She is professional and thorough and she takes time to explain all available options. She also provides great additional information on preventative care and different ways you can keep your skin healthy for years to come.
I can not say enough amazing things about Dr. Geddes Bruce at Westlake Dermatology. She and her team always make me feel at ease and her work is exceptional. Dr. Geddes Bruce’s knowledge and generosity always put her in a league of her own.
Dr. Lisa Rhodes and the staff at Westlake Dermatology always make me glad to be a patient. I also like the way they greet each person on arrival. Again, Thank you, Dr. Rhodes.
Procedure date: March 7, 2017. I’m taking the time to write this review so you know it has to be great. I only write when it’s really bad, or really great. This a GREAT place to go, and Dr. Geddes-Bruce is the best doctor I’ve ever seen. …
I’ve already referred Westlake Dermatology to a friend. My experience with Meagen Kennedy was fantastic. They had me in and out extremely fast, without feeling rushed. Everyone was friendly and quick to assist.
Dr. Friedmann is as fake, as people come, definetly doctors. He is willing to pass on pseudoscience as factual information in order to sway his patients and when you ask him to make corrections for his mistake he is willing to put you off …
I have always had a great experience at Westlake Dermatology. Been going for 10+ years! Great doctors, staff, and products. Wouldn’t go anywhere else!
Dr. Rhodes is the best in town! Great bedside manner, extremely knowledgeable and cutting edge ideas. Waiting area and offices are warm and spotless. Would highly recommend. Sweet folks upfront as well.
Bait and switch billing. Stay away from Westlake Dermatology!! These people claim to be in-network with insurance plans, accept new patients for preventative screening annual check exams, then surprise you with billing codes that are NOT …
I came here after having a chemical burn, on an exceptional insurance plan. I was seen by the doctor who offered an exam and then didnt even have me take my robe off- looks for 5 seconds says I’m good. Says contact dermatitis a few times as …
Very pleasant and professional staff! They make you feel welcome the minute you walk in the door, whether it’s your first visit or returning visit. Dr Cameron is highly rated and lives up to this rating…his work is incredible!
Really excellent faculty. The staff and doctors are friendly, and clearly explain every option available. They also do NOT try to sell you on anything you don’t need. I had ultherapy performed on my jaw and it worked amazingly well. Definitely the place to go.
This was my first time going to see a dermotolist for a skin check and I was super pleased with my experience. The staff is very friendly and helpful. The doctor was kind, informative, and eased my worries about some of my moles. I will definitely go back to Westlake Derm in future.
I am really shocked at the positive reviews here after my negative experience. I am not going to name the doctor out of respect, I guess, but it was a woman and such a terrible experience. She has been named in 2 or 3 other reviews here as …
I always recommend Dr. Lisa Rhodes and am so blessed I found her. I can’t express how great she is as a Doctor and a person. …
The staff and Dr. Hanft were very friendly and extremely professional. I was impressed with the detail given to my questions and was comforted by the information and quality expertise that I received. I highly recommend Westlake Dermatology.
Dr. Jackson really impressed me with her skill and also her flexibility. She was going to do a scalpel excision, which would have limited my physical activity for a few weeks. When I whined about that, she pondered, then decided she could …
I can’t say anything about the cosmetic side of the Westlake Dermatology business, but if you are looking for a professional and friendly staff and dermatologist see Dr. Peggy Chern. I started going there when my former dermatologist dropped out of my network, and I have been very happy to find Dr Chern.
Receptionist staff was rude and unprofessional towards me and claimed I had not paid for a procedure when I had completely paid for it over the phone. She was trying to make me pay twice and also trying to make me pay full price even though …
The staff was very welcoming and all aspects of the visit were great. Dr. Geddes made me feel very comfortable and I would gladly recommend her to anyone else. Not to mention the waiting room is amazing with stellar views. Bee caves location.
I have had two facial treatments at Westlake Dermatology in Marble Falls. In both instances it was very pleasant. The staff, and Dr. Lankerani, are all patient oriented in having a wonderful bedside manner.
This is a beautiful location with a broad array of services. I believe the plastics do well, but in dealing with the derma side, there seems to be a prioritization of monetizing the client rather than treating the issue. …
Arrived right on time, and was in the exam room and talking with Dr. Hanft in under 5 minutes. Every medical office should be so efficient. I’ve been seeing Dr. Hanft for years because of her outstanding credentials in melanoma detection and highly recommend her and Westlake Dermatology.
Westlake Dermatology is the place to go if you have any sort of medical skin problem. Dr. Peggy Chern, the director of Mohs surgery there, is simply a wonderful doctor and surgeon. She’s removed three skin cancers from my hands, and absolutely no scars are visible!
I went to Westlake for help with acne and was put on an accutane regimen. When I lost my job due to COVID they were so kind, working with me to help me find an affordable way to keep getting my prescription. Very kind folks here.
Always friendly, efficient with my time and professional. Plus the Westlake location is stunning. I use Westlake Derm for my whole family not just my aging skin care needs. The staff is fantastic with my preteen helping her navigate acne. Thank you.
Been waiting 3 weeks for a simple approval to change my acne medication and literally no one has even returned my phone call. Not even the pharmacy can get someone to give them an answer. The negligence of the doctors and/or office staff has resulted in the full return of my acne. Wonderful.
I went to the south austin location. I have bad acne and wanted a solution and the doctor and her associates made me feel completely comfortable. I am self conscious about my face and sometimes feel uncomfortable if I feel like some one is …
I’m very fair skinned and unfortunately, skin cancer runs in my family. I had a small cancerous spot on my face that needed to be removed via Mohs. It was a fairly quick procedure and you can hardly even tell where the spot was …
Westlake Dermatology was wonderful from start to finish. I particularly appreciated the easy parking, bottled water in the waiting room, the beautiful setting, and the attentive and very practical care I received from Dr. Speck and her assistant Amy.
I Look forward to going to the dermatologist as I love My Dr. (LIsa Rhodes) and the staff is always so pleasant and accommodating. It is a mini break in my week to sit in the beautiful waiting area overlooking lush green vegetation and …
I saw Dr. Nik for Fraxel and Kelly Wala for microneedling treating fine lines and scarring. Their attention to detail and level of care are unmatched. If you’re like me, extremely particular about your skin and health, you are in good hands. I’m seeing consistent and continuous results.
I am so pleased with my experience with Dr. Nikolaidis and all of the staff.
My experience: …
My experience was fantastic
From the office staff to the nurse and
Dr Chern – all were …
I have been seeing Dr. Valerie Hanff for several years now. I value her advice and trust her treatment completely . She takes her time to evaluate my skin and I appreciate her very much. I would highly recommend Dr Hanff and the services of Westlake Dermatology .
I came to Westlake while I was in town for work because I couldn’t wait any longer. I can’t thank Dr. Monica Schepp enough! I was able to be seen the next day after I called to make an appointment, she thoroughly explained my diagnosis and …
Almost no wait. The doctor was respectful and listened to my teen’s concerns, and took her personal situation into account to come up with the best treatment for her. Everybody in the office is courteous and helpful.
I always put off visiting a dermatologist for a check up, but I will be sure to be getting an annual check up from this point onward because I had a such a positive experience with Dr. Hubert Chodkiewicz. He’s the most personable doctor I have ever visited. He put me at ease immediately and made the overall experience a positive one.
The Westlake location is a beautiful facility. I saw Erma for a Hydrafacial. The results left my face feeling tone, fresh, and clean. I have found that hydrafacials are a simple way to maintain a youthful glow. Westlake Dermatology offers …
I had an amazing experience at Westlake Dermatology on Bee Caves. The premises are immaculate and makes you feel like incredibly comfortable. The staff was very courteous and answered all of my questions with care. I recommend them to anyone seeking a better experience.
I love everything about this office. The staff is always polite and helpful, no matter if you deal with them through email, phone, or in person. The nurses and my doctor put me at ease every appointment. I always walk out of here with a smile on my face. Thank you WD for your professionalism.
I have been a patient of Dr. Peggy Chern’s and Westlake Dermatology for approximately four years and am extremely pleased with the care that I receive. Furthermore the staff is always friendly, helpful, empathetic and smiling. Dr. Chern and her assistants earn my sincere, unsolicited endorsement.
I arrived 30 minutes early and was taken back to see the doctor immediately. The doctor was very thorough, which I appreciate because I have had melanoma in the past. All of the staff was very friendly and courteous. I am completely satisfied with the outcome of the visit and it was a very pleasant experience!
Dr. Rhodes was amazing and really made me feel heard. She listened to all of my concerns and diligently explained all of my treatment options. I would definitely recommend her and Westlake!!
Dr. Craven and his team made my dream come true! 1 day post op Breast Augmentation and I’m thrilled with how everything has come out. They made me feel very comfortable before and after surgery. I’m very glad I did my research and chose the perfect place and doctor. I highly recommend this place!
Dr. Lisa Rhodes is amazing. She has been my dermatologist since I had several melanomas in 2008. She is always on time for appointments, she is very through, and is always positive and caring about my cancer.
Westlake Deratology is fantastic! The staff is always pleasentvand very helpful. Everyone from the front desk through Dr Rhodes treat you like family and talk about what you are doing while exams are underway! As I am moving onto my yacht …
Westlake Dermatology staff are very pleasant and professional! They always make you feel welcome when you walk through the door. Dr. Friedmann and his assistant Ashley are both fantastic!
Went here for my lip filler and it was a great process! The building is stunning and they numbed me for about 30 minutes to ensure I’d have as little pain as possible! They also used other techniques to distract me from the pain. The process was quick and easy and I will definitely be going back very soon!
Dr. Lisa Rhodes is absolutely wonderful. From serious medical care to cosmetic advice, she is one of the most professional, compassionate, and expert practitioners I’ve ever seen. I am truly thankful for her exceptional care throughout the years.
Westlake Dermatology is a unique place where quality of services and balance between health and beauty are exemplar. After years (decades) of frustration with a chronic and rare skin condition, Dr. Hanft found the right treatment for me and …
Listen girl, stop what you’re doing and book your appointment. Dr. Nikolaidis and his team are the creme de la collagen. They completely erased my under eye bags and I had zero down time. No swelling, no bruising, just an effortless process …
Always a fantastic experience at Westlake on Bee Cave. Staff is friendly, helpful, and welcoming. Dr. Craven is a gifted physician with terrific communication and customer service skills. The nurses and PA’s provide great care—both physically and emotionally.
Incredibly rude staff. At first I was enticed by the location and all the positive reviews, but I had a horrible experience. My dermatologist was good in the beginning, but she hired a new medical assistant shorty after I began seeing her. …
Always professional, friendly and helpful. Love Dr. Lisa Rhodes and her friendly, kind demeanor. She’s also a great doctor!! Actually, the staff is wonderful. I highly recommend Westlake and have been going to them for several years.
I love going to Dr. Hanft at Westlake Dermatology. I have been doing my annual or semiannual skin cancer checkups with her for many years. She is friendly, professional and efficient. I feel that these checkups are a critical item in being proactive in protecting myself from potential skin cancer risks.
It has been a waste of $2,500 of my hard earned money to go to Westlake Dermatology on their laser treatment packages for my melasma and hyper-pigmentation. I paid for two picos and one fraxel laser treaments on my face. Dr. P said she was …
I rely on Westlake Dermatology and Dr. Rhodes for my skin wellness. Dr. Rhodes is amazing! She provides an in-depth skin evaluation and gives me product recommendations to take care of my skin. The staff – from the front desk to the nursing staff- are exceptional!!
I had a very positive experience at Westlake Dermatology. I met with a consultant first – Bileili. Bileili has a unique ability to immediately make you feel comfortable under her care. She understood the outcome I desired and eased any …
My breast augmentation surgery by Dr. Craven at Westlake Dermatology & Cosmetic Surgery exceeded my expectations in every way possible. I was able to schedule appointments with ease, had a maximum wait time of 5 minutes, and was treated …
I came here for my first filler experience ever and was pretty disappointed by it. The woman on the phone asked me to come in 30 minutes early to get the numbing cream on before my appointment. I got there 30 minutes early for no reason, …
My wife and I had a skin checks done. Kelly on the staff was great Dr. Jackson was excellent and very knowledgeable and explained everything to us. We had couple of areas that needed treating. We were in and out fairly quickly. I would recommend Dr. Jackson to anyone that wants to stay ahead of skin problems from the sun.
I’m a 22 yr old woman who was born and raised in Austin but currently lives in NYC. When I decided to get SmartLipo, I knew I needed to fly to Austin to go to Westlake because they are so notorious for their great work. I did not want to …
I love Westlake Dermatology! The facility is beautiful and clean! The staff are so welcoming and friendly! Dr. Rains is beyond amazing! Made me feel so comfortable and I definitely left feeling better about myself.
We love working with Dr. Rhodes. She is always upbeat and fun. I am always impressed at how well she remembers to ask about our kids. She is very sharp and a great dermatologist. I would highly recommend her to friends and family.
I’ve seen Kelly Wala and Natalie and cannot say enough good things about both of them. They are experts at what they do and I’m super glad I found them. Highly recommend both of them for Botox and have to say Kelly does the best job with fillers.
I’m a week post breast aug surgery and I’m thrilled with my results! Dr Craven did a wonderful job. He left the final sizing decision up to me but made sure I had the knowledge to make the right decision. I loved his nurses, they made me …
I have been going to Westlake Dermatology for a number of years and have had nothing but positive experiences and outcomes with their staff and treatment. Dr. Lisa Rhodes has the best bedside manner of any physician I have ever had! I highly recommend Westlake Dermatology.
The impression westlake dermatology left on me was very dissatisfying and unprofessional. I came due to a friends recommendation and expected quality service . From the start I felt like Dr. Craven’s staff member judged me and assumed I …
The Bee Caves office. I had been here previously without issues, I wanted to go back for a small amount of botox. I actually met with the same provider as the first time, but it was a shockingly different outcome. I literally walked out, …
First of all the dermatology group is nested in a beautiful “castle” /building in the Westlake hills. The building is beautiful, clean, and the restrooms were easily found. We checked in with very nice ladies and rested in the spacious …
I’m in my early 50’s and have been seeing Dr. Fridlington for several years now just for preventative skin treatment.
She is always very personable and professional and the staff is top notch. They …
Westlake Dermatology is first rate in every aspect. The Doctors are at the top of their fields even while being personable and caring. No arrogance here – they are great, Doctors, staff, facility, i.e., the whole operation. I was skeptical …
Have been using Westlake Dermatology for over eight years and have been very pleased. I need to go two to three times per year due to sun damage from earlier years. Dr. Hanft has been my doctor all of this time and she is very thorough during each appointment, always listening and explaining everything happening during each visit.
Friendly and talented staff that you can trust for beautiful results! I once went on Groupon to find a “deal” on skin care treatment, but the results were terrible and took much more time and money to correct. I now know better and don’t trust my skin to anyone but Westlake Dermatology.
I love Westlake Dermatology!! They are so awesome — all of the people there are so nice and they make you feel very welcome and that you’re important and that they care…which is most comforting. Everyone I have dealt with is very attentive to your needs and does the best job possible! Thank you. Carrie
In August 2014 I went to Westlake Dermatology on Bee Caves Road for a facelift.
I am extremely pleased with the results of my surgery, performed by Dr. Cameron …
I recently had the pleasure of working with Corina Cardenas. What a lovely experience! She was professional and her work is amazing! Highly recommend!
Avoid at all costs!
I went to Westlake Dermatology for a consultation about lipo and cool sculpting. …
Do not choose this location!! They do not care about their customers or have any respect for anyone’s time. I have had handfuls of appointments at various Westlake locations and ALWAYS wait anywhere from 10-40 minutes after my appointment …
I chose Westlake Dermatology because during my initial call I was able to actually speak to an individual. I wasn’t directed to other extensions for answers to my questions (as I was w/another location and still had to leave a message). The …
Run don’t walk from Westlake Dermatology!!!!!!!!!!!
I had the worst experience ever with Westlake Dermatology, Westlake location, Dr …
I use the West Lake South Austin office, and I am really pleased with the level of professionalism and quality of service, from the front desk, nurses and doctors. I have been going here for a couple of years, and have had nothing but …
I visited Dr. Chern to have a cyst removed from my chest. She made me feel at home and was very precise in her work. The entire staff at Westlake Dermatology are A+
If you want bumpy lip injections, go here. I have had my lips done a few times before seeing a doctor here and never had a happy poke doctor. What I mean is a little filler here, a little there, and kicks you out. I paid $250 more and hated …
I had a great experience with the doctor and staff. I received a bill about two weeks later stating my insurance covered my visit and procedure. That was in September of 2016, now March 2017, I received a bill stating that they are sending …
Westlake dermatology has taken the best care of me since day 1. Their environment is so welcoming, and their staff is excellent. I am always taken back in a timely manner & I see the doctor with hardly any wait. All of my questions are …
After moving, I wanted to find a Dermatologist closer to my new home. I reviewed the Westlake Dermatogy website and read some of the Doctors profiles. I saw Doctor Stevens profile and was impressed with her, an set an appointment. I ask her …
Dr. Rhodes at Westlake Dermatology (Bee Caves location) has treated me and my family (for years) with great professionalism as she gave us a thorough skin exam. She was kind, personable, and extremely knowledgeable about skin care. She …
This was my first visit to the Marble Falls Clinic. I was greeted in a friendly manner. I was a little nervous but the Nurses made me feel at ease. All my fears were put to rest when Dr Lela Lankerani entered the exam room.She was very …
Had high hopes. Went in for a laser procedure and was then told it would cost me 3x as much at Westlake Dermatology $800 as it did with a reputable Plastic Surgeons Office in San Antonio $250. For the same exact laser procedure. …
Wondering every time I visit. I have been their patient for over 10 yrs. The ladies are simply wonderful. The facility on bee cave road is breathtaking. Highly recommend Westlake dermatology too everyone I know.
I’ve been a patient at Westlake dermatology for over a decade. I am always impressed by the front desk, they are super kind and friendly. My nurse practitioner Sarah Bode is incredible, too!
Westlake Dermatology provides exceptional care. I was diagnosed with skin cancer in 2014, and Dr. Chern is a top notch Mohs Surgeon and her post care has been exceptions — very detailed and has made me feel very comfortable with my skin’s …
Every visit to Westlake Dermatology is a marvelous experience in professional health care, from the ladies at the reception desk to Dr. Lisa Rhodes, my physician. Everyone is courteous and all treat me with courtesy and respect. I leave …
I love Westlake Dermatology! I saw Brianna the last time I went in, and she was absolutely incredible. She takes the time to listen to what you need and makes recommendations based on your individual goals. All of the staff goes above and beyond to make you feel welcome when you visit – definitely recommend!
I have been to Westlake Dermatology for about three years. Each visit the receptionists, the medical assistants, the doctors and the check-out team have been very caring, prompt, professional and efficient all while being friendly. I know …
Dr. Peggy Chern at Westlake Dermatology is amazing! My husband and I have nothing but good things to say about Dr. Chern and all of her staff. She is so thorough and truly cares about her patients. We always leave in a better mood than …
The Westlake Dermatology nurses are THE BOMB. I have a big fear of needles and both Rachael and Emilia have helped me relax and feel comfortable. The entire WD staff is extremely professional and friendly. I actually look forward to my …
Westlake Dermatology and Dr. Rhodes in specific consistently demonstrate respect and compassion for their patients. They listen to you describe various skin issues and explain the procedure they want to do and explain why in words I can …
I had delightful time visiting this clinic. The desk staff was very courteous along with a beautiful view in the waiting lounge. I visited with PA Brianna Kay who was more than listening to what I had to say but interested in my well being. …
I feel very fortunate to be a patient of Dr Lisa Rhodes. She has been my doctor for a number of years and has always provided excellent care. She listens carefully to my issues, and thoughtfully develops treatment solutions and goals, …
Kelly Wala is an amazing provider and injector! I can’t say enough positive things about her bedside manner, professionalism and skill. She and the rest of the staff at Westlake Dermatology are very welcoming and prompt. I can only say …
I had such an amazing experience at Westlake Dermatology and give them a 5 star rating! From start to finish of my procedure, the nurses and doctor were very sincere and professional! I would recommend them to all my family and friends! I would most defiantly seek future services with them as well!
This review is specifically for a Mohs procedure I had done about three weeks ago. I’ve had this surgery once before with a different surgeon in a different city, so I’m familiar with the procedure and the results. From the time of this …
I was a faithful client for many years and even sent many referrals. However, after being a loyal customer I was really dissatisfied with a procedure and when I contacted them 6 months later to see about having a revision I was told I would …
I have been a patient at Westlake Dermatology for years. Dr. Rains, Dr. Churn & Dr. Nikolaidis are all wonderful! Professional, knowledgeable and personable. I have gone for various cosmetic and medical concerns and I continue to drive 2 …
Dr. Cameron really cares about his patients. He takes his time and understood exactly what I was concerned. He fixed some issues that a previous surgeon either couldn’t fix or pretended wasn’t a problem. He and Westlake took really good care of me and I wouldn’t go anywhere else. I honestly trust him.
I was more than thrilled with my experience at this facility. Each person I encountered during this visit was gracious and super helpful in their guidance. I had the pleasure of meeting with Dr. Rains recently. He had excellent bedside …
I realize Austin has a tone of options for our dermatological needs, but I highly recommend Westlake Dermatology. I am fortunate as I have not had the need for removal of pre-cancerous tissue that most of my friends have endured, but I …
I’m new to Austin and a friend recommended Westlake Dermatology. I had an appointment with the MD I wanted in less than one week. The staff are so professional – from the scheduler to the front desk to my MD. They got my lab results in …
Age younger “gracefully”…you can do it here!
I recently had skin cancer removed from my face and can’t say enough good things about the staff! Dr. Chern is wonderful, explained everything up front and everyone was so understanding and concerned throughout my visit. …
My whole family goes to Westlake Dermatology! The facility is gorgeous and clean, the staff is friendly and helpful, and the doctors are thorough and really listen to you! My daughter had to get a mole removed from her head recently. They …
I wouldn’t trust my skin with anyone else. Dr Friedmann is so talented, and has a team of the nicest, most patient nurses I have ever met. If the other doctors at Westlake are half as good, you are in great hands.
Dr. Rhodes is absolutely amazing! She makes you feel extremely comfortable and has a great personality. I have been to several dermatologist in the past years but not until I started with Dr. Rhodes have I seen the biggest difference with …
As always, my experience at Westlake Dermatology was wonderful. I was able to schedule an appointment quickly and greeted with friendly smiles. The staff are pleasant and help you to feel very welcomed. Dr. Bosley carefully listened to my …
I always have such a great experience at Westlake Dermatology! I’ve been to several different locations and am always welcomed with the best service the moment I step in the door. Their doctors really do the best work in Austin and have a …
I’ve been a patient of Dr. Lisa Rhodes at Westlake Dermatology for several years. I usually just go in for my annual “spots and dots” check but I have had to have some minor procedures and I can’t praise Dr. Rhodes and her staff enough. Dr. …
Shameful.
I came here for Xeomin (like Botox), which I’ve had before. The initial application was a little different than I usually get at Restora, and the price per unit …
Highly recommend Dr. Smithee and his team. My appointment was on-time, office was aesthetically pleasing, and most importantly, the doctor and his assistant were very patient and informative.
I haven’t had my procedure yet, but the staff and Dr. Friedmann were all incredibly kind and it encouraged me to go ahead a make an appointment. the Doctor seemed knowledgeable and eager to help me look better! They were able to schedule …
Westlake Dermatology has been extremely supportive of my medical dermatology needs. They have been first rate to work with – from making the appointment to seeing the doctor and follow-up. I appreciate Dr. Rhodes so much and am comforted to know I have a doctor and a system I trust!
Don’t go here! I went for a very specific reason- when I booked my appointment I was very explicit about what my skin issue was and what I was wanting to get done. When I showed up to my appointment the Dr said she didn’t deal with those …
Westlake Dermatology off of Bee Caves is so awesome. They never leave you waiting, they are attuned to you and your appointment and make you feel like it is all about “you” instead of many places where it is all about them. Dr. Peggy …
My recent office visit at Westlake Dermatology with Dr. Lisa Rhodes was awesome! Dr. Rhodes’ professionalism is impeccable while engaging in a fun conversation and giving you a thorough examination. I always feel like I am getting the best care. I recommend Westlake Dermatology very highly! You won’t be sorry…. It’s the best!
I had a laser procedure done at the Westlake Austin location. The lack of privacy I was given was unacceptable.
1) Being paraded around to several different rooms in a gown with the waiting …
Everyone at Westlake Dermatology is so friendly, polite and knowledgeable. I love Dr Nic, he is an artist and fun to talk to! Dr Rhodes is also fantastic and has such a great beside manner. She is also fun to talk to.I always leave my appts feeling happy and uplifted. (Pun intended!)
The nurse practitioners are very unprofessional. I went in for a consultation and they leave me there for 30 minutes telling me to continue waiting for the doctor
LOVE Westlake Derm. Been going here for almost 6 years, and have been blown away by the level of service and support! Dr. Delcambre is incredible!!! Would recommend this place 5x over.
I am impressed with Dr. Jackson’s professionalism and skill. My spouse had seen several dermatologists at Westlake Dermatology and elsewhere. None could solve the issue with regards to the rash that covered his entire back. However, Dr. …
Dr. Rhodes is a fantastic dermatologist for children and adults. She is honest, treats all patients with the upmost respect and helps determine the most effective form of treatment. She doesn’t hold back or mislead when the treatment may …
Dr. Smithee is a very caring medical professional. Both he and his staff are dedicated to the treatment and wellbeing of their patients. I highly endorse Dr. Adam Smithee and recommend him to anyone looking for a superb Dermatologist.
My first experience at Westlake Dermatology was wonderful and it definitely won’t be my last. Andrea scheduled my appointment and was so accommodating considering my busy work schedule. She called me back after my initial appointment was …
I had never been to a dermatologist when I went to Dr. Delcambre at Westlake Dermatology. I was a little scared about some areas of my skin, and I didn’t know what to expect. First impression, their Bee Caves location is amazing. There is a …
I got a mommy makeover done by Dr Craven. I absolutely love the results and I had a great experience. Dr Craven is very down to earth, answers all questions and is very encouraging. The nurses are very friendly and patient. I loved how …
I have been seeing Dr Lisa Rhodes for many, many years. She is intelligent, compassionate and competent. I see her for both medical and cosmetic needs – she is an excellent skin cancer doctor as well as a Botox artist. I recommend her to everyone.
My wife and I have both had several visits to this facility since moving to Austin about a year and a half ago. Both of us have had one cancerous site excised from our skin. …
Corina was on time as usual, professional, quick and nice! I drive 1h to be treated by her! The office is pristine and everyone at the front desk is nice and helpful, I highly recommend Westlake Dermatology!
I was initially very pleased with my consultation for a breast exchange and a couple of others procedures I was interested in. During the initial consult I was quoted the incorrect price for the implant exchange surgery but they met me …
I have the highest regards for Dr. Rhodes and would give additional stars to her and her team if possible. She has followed my entire family for almost 10 years. She has such a natural, respectful demeanor with all my children, and has …
I’m not sure about all of the other doctors, but Dr. Rhodes saved my live with finding my melanoma. She is always booked, but it is definitely worth the wait. She is very real and understands when you’re scared to get checked. No term like her in Austin. Lucky to have her!
Very snobby atmosphere, but staff are actually quite polite & professional. The cosmetic service I had done was one I’d had several times with another doctor, so thought I knew what to expect going in. Wrong! Procedure was much more painful …
This is my second procedure, and it was as pleasant as the first visit 4 years ago. Very professional, proficient and courteous staff. The experience from checking in to checking out was very swift.
incompetent, rude staff…
no answers, everyone who answers the phone wants to transfer you around, rather than help… I called about a bill, was asked to hold for a few minutes, then …
I called to make a last minute appointment and I was worked in to the doctor’s schedule. While I could not see my doctor I was able to be seen by another doctor in the practice. The appointment went smoothly and the doctor was very helpful.
Went to Dr Freidmann for Coolscupting. He told me I was a “perfect candidate” and that I could expect “to lose about a golfball size amount of fat” from each of my love handles. They take before photos and then I had the procedure done. As …
I love my dermatologist at Westlake Dermatology. Dr. Conroy is an excellent physician and I have been a patient of hers for over ten years. However, I had a recent experience with their “botox specialist” at the Bee Caves Rd location that …
I highly recommend Dr. Rhodes at Westlake Dermatology on Bee Caves. She’s personable, professional and I genuinely felt like she cared about my concern. I was half expecting to be upsold to other procedures and products (yes, an expectation …
Dr. Peggy Chern is the coolest and most thorough Dermatologist I’ve ever met with. She’s open, honest and has a great sense of humor. But mostly she is a great Doc! …
I had the best experience at the Westlake Dermatology on Bee Cave! I was very nervous but the staff was accommodating and kind. Megan was specifically so friendly and informative, she made me feel much more at ease. Definitely recommending to all of my friends and family!
I had my first visit at this practice last week. The whole experience was great. Great staff, excellent physician, the whole thing. I highly recommend them!
Megan Garrett has been absolutely wonderful always. She’s always so professional and so on top of things I can’t thank her enough! Westlake dermatology is such a wonderful Pl., Sara Bode is awesome and so is Dr. Wood!!! I highly recommend these guys! Thank you all!
Caring, efficient, knowledgeable and thorough describe my positive experience at Westlake Dermatology (Bee Caves Road location). Front office staff and Dr. Smithee, his PA and assistants were friendly, professional and listened to my …
Excellent experience with Dr. Friedmann and Alexa the RN. Dr. Friedmann is knowledgeable, humble, and kind. He did a fantastic job on my cellulite treatment taking great precision and care with the procedure. Additionally, he took the time …