Westmark Credit Union is a full-service financial institution, owned by our members & committed to the development of their financial future. We offer both personal and business services.
| Monday 9:30AM–5PM Tuesday 9:30AM–5PM Wednesday 9:30AM–5PM Thursday 9:30AM–5PM Friday 9:30AM–6PM Saturday 9AM–1PM Sunday Closed |
2520 Channing Way, Idaho Falls, ID 83404
i went into the First Street branch to open a new account with my new husband.
Erica Hobley was so kind and patient through the whole process. She listened to …
I have been using Westmark Credit Union as my primary bank since my parents opened my account 20 years ago and have loved it ever since! I recently started my first business with very little knowledge of where to start and Jessie, at the …
Teri is very nice and love to see her smile it makes my day. Injoye her service and friendly manner in which I am treated .And always says Hi when I come in the building that is nice also. She is in the Blackfoot Branch.😊
Jayleane Lewis …
Jessi Todd is the very best Westmark employee. She is extremely knowledgeable and she is extremely helpful. Westmark is very lucky to have Jessi Todd as an employee.
Teller needs to check her attitude.
Amazing staff! Give Tia a raise she is amazing!
Pegi Drollinger helped me with my first big purchase, thanks SO much!!
Poor customer service. Lousy Saturday hours. Supposed to be open until 1pm. Thanks, not really! ICCU here we go
Haven’t had any problems here. The service has ranged from indifferent to very enjoyable. It’s always quiet and there’s never a big line.
I thought credit unions didn’t charge atm withdrawal fees to other credit union clients. I used my first tech credit union debit card.
I have always had positive experiences with the entire company. This office always makes me feel like family and they take care of everything I need help with. They are professionals in every way.
This Westmark location would not honor my request to withdraw $300 in dimes. I like to search for silver dimes and wasn’t able to here. In fact, they didn’t seem to like the idea of me even doing that. Oh well. Other than that, they are pretty cool.
We have banked at Westmark for over 30 years. The employees are friendly and always helpful in the lobby, window or by phone. All branches are wonderful to work with!
I did a HELOC loan through Jett Dominguez and she was absolutely AMAZING!!! I LOVE banking at Westmark for my personal and business accounts!!!
I am with the Eastside branch of Westmark Credit Union in Idaho Falls, ID. Tia and Annette go above and beyond to make sure my banking needs are 100% taken care of.
This bank is an absolute rip-off they steal money from you any chance they get the cash a check they charge $5 per check even if the check was written from that bank they’re complete rip-off this is why I have closed all of my accounts with …
I went in to talk about a credit card. NO ONE wanted to help me. When I finally did get helped the lady was so short with me. She ran my info and said I was approved for a card. When she asked my husbands wages I informed her he is a …
We have recently refinanced several car loans with Jett Dominguez. She was very knowledgeable and great to work with. I would recommend her to anyone.
Nice people but they keep making mistakes with my accounts. Just today a random charge from GEICO was posted to my account…I don’t pay Geico from my accounts. They have always been quick and apologetic in fixing the errors. They have …
Had a great banking experience, Jessie Todd was so kind 🙂
I had a Westmark member write me a check, so I went to that member’s branch to cash it. Because “I” was not a Westmark member myself (even though I was cashing a Westmark member’s check at their branch), they charged “me” $5 to cash it! I …
A close friend of mine just received a job at this specific location in Idaho Falls. After working at another bank for well over a year, he was not only qualified but beneficial to the branch. On the second day of work, though he had only …
I went in to get a loan for a car purchase. I met with Jett and she was very helpful and explained every thing in detail. After figuring out the details of the loan, Jett had me meet with the new accounts to set up an account and they were so helpful and friendly. I would recommend this branch to anyone.
I love conducting business with the Westmark on Channing Way and I’ve been a customer for many years. Never ant complaints and they’ve always been very helpful. Tim was always super helpful. I hope he enjoys his retirement.
The Real Estate department was excellent in helping me on several different occasions. They have been highly competitive with loan interest rates. They were also able to quickly and fully resolve a billing issue that I identified. A special thank you to Whitney and Morgan for their excellent customer service!
I would really love to be a fan. I really would. I know people who work at Westmark CU, whom I very much like and respect; and I like to support locally-owned businesses. But this latest debacle confirms the previous poor opinion I had of …
Westmark is the best! From there amazing customer service, to the friendly mobile app, they make banking super easy. If you ever need a load go to Pegi, she is super friendly and very intelligent with her work. I will for sure be going back to her in the future.
Westmark is FANTASTIC. From their awesome staff to their super user friendly mobile app, easy loan processes, etc. They make our borrowing experience seamless every single time and we feel that they have good processes in place for …
I’ve been a member for many years. Westmark has always been a great Credit Union for me. Lately I have had the privilege to do business with Jett Dominguez. She was very helpful and friendly. I highly recommend her.
When we bought our cars we financed through Westmark. My son, who is 16, was purchasing a car and we went in and met with Jett Dominguez to discuss his options. We explained that we wanted to build his credit. Jett listened to our wants …
I recently got a home loan through Westmark CU. We didn’t use a agent, so I had to do some of the paper running myself. Stephanie & Sky in the loan office were super helpful in communicating with the Title Company & the Seller. She provided …
Westmark Credit Union has been one of the easiest financial institutions that I have ever worked with. Jett Dominguez at the Channing Way branch is always willing to answer any questions I have and to help me understand my options. She is …
Im always welcomed. Asked how they can help me and direct me that way in a very short time. Tellers always friendly. Follow security measures when I access my account.
Jessie Todd is amazing! If you need help or advice she is your person to go to!
We had the most amazing experience here. Service was quick and over and beyond what we have received from other banks! Thanks WM! Members for life.
We changed from another local credit union a couple of years ago to Westmark and am so glad we did. Westmark is always so helpful when we have questions and their attitude is always positive. I’ve worked with Jett Dominguez frequently while …
Westmark credit union takes pride in customer service. Every employee goes out of their way to make sure you’re needs are met. If they can’t figure it out, they are sure to find someone who can! Go see Luci Forbes!
I made the switch to Westmark from a large, corporate bank and have been so impressed by the level of customer service I receive. Any account questions or concerns I have are answered in a timely manner and the employees I’ve worked with have always been kind and prompt in assisting me.
This Westmark Branch has been with me from the start of My company. I cannot even start to express how much they have helped, from loans on trucks to equipment to managing all of the checks/deposits for me, always willing to do anything I need help with. Thanks you Westmark Team!
Jessie Todd helped with a couple of loans for myself and my son. Jessie was very knowledgeable, professional, and friendly. We had her change various things throughout the process and she completed them without hesitation. It was a total pleasure to work with her and my next loan she’ll be the first one I contact!
I use the drive-through every morning and make a deposit. One of my favorite tellers is Cecelia. She’s very kind and takes care of me. Very knowledgeable.
Jessie is the best! She makes every visit great and is one of the reasons I keep coming back. Great job Westmark.
I love Westmark. Kassidy Fellows and Jessie Todd always take such good care of me. Personalized service always, and they make you feel like a part of the family. I would recommend them to anyone.
Jessie Todd, at the East-Side branch, always goes the extra step. Above and beyond. Very friendly and professional service is provided by Jessie, always. Though the 1st street branch is closer to my home, I choose to make the extra commute to East Side just to have Jessie’s helping hand! She rocks!
7 of 10 times I have a great experience. 1 of 10 I have a okay experience. And 2 of 10 times I have a bad experience. Please strive to do better. Especially for your long term members that have continued to be in good standing for years. …
I highly recommend using Jessie Todd for all your banking needs! She has helped my family and I on numerous occasions and has provided phenomenal service each time! She answers our questions, is incredibly knowledgeable, and never ceases to make us feel comfortable! I cannot recommend her or Westmark enough!
We are new in town and Westmark is quickly becoming part of our family. We have had a couple financial needs already and Westmark had our back. Theresa and her entire team are always friendly and know us by name ;-). Thanks for a great experience Westmark Credit Union!
I absolutely love Westmark Credit Union. I have come to this location several times and have always been extremely satisfied. Jessie Todd has helped me a number of times and she is absolutely exceptional. She is kind and patient, she …